Attached files

file filename
EX-23.1 - American CareSource Holdings, Inc.e606638_ex23-1.htm
EX-31.1 - American CareSource Holdings, Inc.e606638_ex31-1.htm
EX-21.1 - American CareSource Holdings, Inc.e606638_ex21-1.htm
EX-31.2 - American CareSource Holdings, Inc.e606638_ex31-2.htm
EX-32.1 - American CareSource Holdings, Inc.e606638_ex32-1.htm
EX-10.23 - American CareSource Holdings, Inc.e606638_ex10-23.htm
EX-10.22 - American CareSource Holdings, Inc.e606638_ex10-22.htm
 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
FORM 10-K
 
(Mark One)
 
x
ANNUAL REPORT UNDER SECTION 13 OR 15(d)
OF THE SECURITIES EXCHANGE ACT OF 1934
For the Fiscal Year Ended December 31, 2009
 
     
o
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d)
OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from ___ to ___
Commission File Number:  001-33094
 
 
AMERICAN CARESOURCE HOLDINGS, INC.
 
 
(Exact Name of Registrant as Specified in Its Charter)
 
     
 
Delaware
 
20-0428568
(State or other jurisdiction of incorporation or organization)
 
(I.R.S. Employer Identification No.)
 
     
5429 Lyndon B. Johnson Freeway, Suite 850, Dallas, Texas
75240
(Address of principal executive offices)
 
(Zip Code)
 
 
(972) 308-6830
 
(Registrant’s telephone number, including area code)
 
Securities registered pursuant to Section 12(b) of the Exchange Act:
 
 
Title of Each Class
 
Name of Each Exchange on Which Registered
Common Stock, par value $.01 per share
 
The NASDAQ Capital Market
     
 
Securities registered pursuant to Section 12(g) of the Exchange Act:
None
 
Indicate by checkmark if the Registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act of 1933 (the “Securities Act”).
  Yes No x
   
Indicate by checkmark if the Registrant is not required to file reports pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 (the “Exchange Act”).
Yes No x
   
Indicate by checkmark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Exchange Act during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports) and (2) has been subject to such filing requirements for the past 90 days.
Yes No o
   
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).
Yes o No o
   
Indicate by checkmark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained in this form, and will not be contained, to the best of Registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.
x
   
Indicate by checkmark whether the Registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company.  See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.  (Check one):
 
   
o Large Accelerated Filer    o Accelerated Filer    o  Non-Accelerated Filer    x Smaller Reporting Company
 
Indicate by checkmark whether the Registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
Yes No x
   
The aggregate market value of the voting and nonvoting Common Stock held by non-affiliates of the Registrant was $30,230,109, computed by reference to the price at which the Common Stock was last sold on The NASDAQ Capital Market on the last business day of the Registrant’s most recently completed second fiscal quarter (June 30, 2009).
   
The number of shares of the Registrant’s Common Stock, par value $.01 per share, outstanding as of March 22, 2010 was 16,375,604.
 
 
DOCUMENTS INCORPORATED BY REFERENCE
 
Portions of the definitive proxy statement for the annual meeting of stockholders of American CareSource Holdings, Inc. to be held on June 9, 2010 and to be filed with the Securities and Exchange Commission pursuant to Regulation 14A not later than April 30, 2010, are incorporated by reference into Part III of this Form 10-K.
 

 
AMERICAN CARESOURCE HOLDINGS, INC.
 
FORM 10-K
 
TABLE OF CONTENTS
 
PART I
 
    
Item 1.
1
Item 1A.
8
Item 2.
12
Item 3.
12
Item 4.
12
   
   
PART II
 
   
Item 5.
13
Item 7.
14
Item 8.
22
Item 9.
22
Item 9A
22
Item 9B
23
   
   
PART III
 
   
Item 10.
24
Item 11.
24
Item 12.
24
Item 13.
25
Item 14.
25
     
PART IV
 
   
Item 15.
25
     
Index to Financial Statements
 
F-1
F-2
F-3
F-4
F-5
F-6
 
 
Special Note Regarding Forward-Looking Statements
 
This annual report on Form 10-K contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended.  These statements can be identified by forward-looking words such as “may,” “will,” “expect,” “intend”, “anticipate,” “believe,” “estimate” and “continue” or similar words and discuss the Company’s plans and objectives for future operations, including its services, contain projections of the Company’s future operating results or financial condition, and discuss its expectations with respect to the growth in health care costs in the United States, the demand for ancillary benefits management services, and the Company’s competitive advantages, or contain other “forward-looking” information.

Such forward-looking statements are based on current information, assumptions and belief of management, and are not guarantees of future performance.  Substantial risks and uncertainties could cause actual results to differ materially from those indicated by such forward-looking statements, including, but not limited to, changes in national health care policy, regulation, and/or reimbursement, general economic conditions (including the recent economic downturns and increases in unemployment), lower than anticipated demand for ancillary services, pricing, market acceptance/preference, the Company’s ability to integrate with its clients, consolidation in the industry that may affect the Company’s key clients, changes in the business decisions by significant clients, increased competition, the Company’s inability to attract or maintain providers or clients or achieve its financial results, the Company’s inability to manage growth, implementation and performance difficulties, and other risk factors detailed from time to time in the Company’s periodic filings with the Securities and Exchange Commission, including in this annual report on Form 10-K for the year ended December 31, 2009.

Do not place undue reliance on these forward-looking statements, which speak only as of the date this document was prepared.  All forward-looking statements included herein are expressly qualified in their entirety by the cautionary statements contained or referred to in this section.  Except to the extent required by applicable securities laws and regulations, the Company undertakes no obligation to update or revise these forward-looking statements to reflect events or circumstances after the date of this document or to reflect the occurrence of unanticipated events.
 
 
 
Item 1.                    Business.
 
Overview

American CareSource Holdings, Inc. (“ACS,” “Company,”  the “Registrant,” “we,” “us,” or “our,”) is an ancillary benefits management company that offers cost effective access to a comprehensive national network of ancillary healthcare service providers.  The Company’s clients are national, regional and local health plans, which include preferred provider organizations (“PPOs”), third party administrators (“TPAs”), insurance companies, large self-funded organizations and Taft-Hartley union plans (i.e., employee benefit plans that are self-administered under collective bargaining agreements), that engage the Company to provide them with a complete outsourced solution designed to manage each payor’s obligations to its covered persons.  The Company offers payors this solution by:
 
 
·
lowering the cost of our payors’ ancillary care costs throughout our network of high quality, cost effective providers that we have under contract at more favorable terms than they could generally obtain on their own;
     
 
·
providing payors with a comprehensive network of ancillary healthcare services providers that is tailored to each payor’s specific needs and is available to each payor’s covered persons for covered services;
     
 
·
providing payors with claims management, reporting, and processing and payment services;

 
·
performing network/needs analysis to assess the benefits to payors of adding additional/different service providers to the payor -specific provider networks; and

 
·
credentialing network service providers for inclusion in the payor -specific provider networks.  
 
Ancillary healthcare services encompass a broad array of services that supplement or support the care provided by hospitals and physicians and include the services listed under “-- Services and Capabilities--Ancillary care services” below.
 
Although the Company has continued to experience revenue growth in 2008 and 2009, its results have been impacted by the current economic crisis.  First, the unemployment rate has caused fewer people to participate in insurance programs with our clients.  Second, plan participants, seeking to spend less money, appear to be making less frequent use of some ancillary services.  Third, the possibility exists that payor and, or provider consolidation within our industry could adversely affect our business.  To the extent that these trends continue, or become worse, we may earn less revenue and our profitability and growth could be adversely affected, depending on the extent of the declines.  Finally, as with any business, the deterioration of the financial condition or sale or change of control of our significant payor clients (with the two most significant accounting for approximately 85% of our revenue during the year ended December 31, 2009) could have a corresponding adverse effect on us.  Additional risks that we do not consider material, or of which we are not currently aware, may also have an adverse impact on us.

ACS was incorporated under the laws of the State of Delaware on November 24, 2003 as a wholly-owned subsidiary of Patient Infosystems, Inc. (“Patient Infosystems”) in order to facilitate Patient Infosystems’ acquisition of substantially all of the assets of American CareSource Corporation.  American CareSource Corporation had been in operation since 1997.  The predecessor company to American CareSource Corporation, Physician’s Referral Network, had been in operation since 1995.  On December 23, 2005, the Company became an independent company when Patient Infosystems distributed by dividend to its stockholders substantially all of its shares of the Company. Ancillary Care Services, Inc. is a wholly owned subsidiary of the Company.
 
The Company’s principal executive offices are located at 5429 Lyndon B. Johnson Freeway, Suite 850, Dallas, TX 75240. Our Common Stock is listed on The NASDAQ Capital Market under the symbol “ANCI.” Our telephone number is (972) 308-6830.  Our Internet address is www.anci-care.com.
 
Services and Capabilities
 
Ancillary care services
 
Ancillary healthcare services include a broad array of services that supplement or support the care provided by hospitals and physicians, including the non-hospital, non-physician services associated with surgery centers, free-standing diagnostic imaging centers, home health and infusion, supply of durable medical equipment, orthotics and prosthetics, laboratory and other services.
 
 
Ancillary healthcare services include, but are not limited to, the following categories:
 
·      Acupuncture
·      Long-term Acute Care
·      Cardiac Monitoring
·      Massage Therapy
·      Chiropractor
·      Occupational Therapy
·      Diagnostic Imaging
·      Pain Management
·      Dialysis
·      Physical Therapy
·      Durable Medical Equipment
·      Podiatry
·      Genetic Testing
·      Rehab: Outpatient
·      Hearing Aids
·      Rehab: Inpatient
·      Home Health
·      Sleep
·      Hospice
·      Skilled Nursing Facility
·      Implantable Devices
·      Surgery Center
·      Infusion
·      Transportation
·      Laboratory
·      Urgent Care
·      Lithotripsy
·      Vision
 
The Company’s clients are health plans including PPOs, TPAs, insurance companies, large self-funded organizations and Taft-Hartley union plans (i.e., employee benefit plans that are self-administered under collective bargaining agreements).   The Company has agreements with approximately 4,300 ancillary healthcare service providers operating in approximately 33,000 sites nationwide.  The Company is able to offer payors cost savings by functioning as a single point of contact for managing a comprehensive array of ancillary healthcare services.  The Company’s services include analyzing the needs of payors and creating a custom network for them, credentialing providers, processing provider claims submitted to the payors and forwarded by the payors to ACS, submitting the processed claims to its client payors for payment and performing client service functions for payors and contracted providers, including monthly reporting services.  Contracting with the Company provides payors the capability of marketing comprehensive, efficient and affordable ancillary healthcare services to their participants.
 
Provider Network
 
The Company views its ability to manage, organize and maintain its provider network and to recruit new providers as critical elements in its long term success because its network is one of the most important reasons healthcare payors engage the Company.  The Company has contractual agreements with its network of ancillary healthcare service providers for the purpose of meeting its contractual obligations to its healthcare payors to make available a comprehensive and customer-specific ancillary healthcare provider network.  The agreements define the scope of services to be provided to covered persons by each ancillary healthcare provider and the amounts to be charged for those services and are negotiated independent of the agreements reached with the Company’s client payors.  The terms of each agreement between the Company and ancillary healthcare service providers make it clear that the Company is solely obligated to the service provider under the contract between them and do not contemplate any contractual relationship between the service providers and the Company’s payor customers or permit the service providers to pursue claims directly against the Company’s payors.  The network is comprised of approximately 4,300 ancillary healthcare service providers that are located in 33,000 sites nationwide.  
 
When providers initially enter the ACS provider network, the Company credentials them for inclusion into the Credentialed ACS network.  The Company also re-credentials its providers on a periodic basis.  From time to time, the Company reviews its provider relationships to determine whether any changes to the relationship are appropriate through sanction monitoring and other methods.  The Company believes that credentialing providers represents a valuable service to both its payors and the providers in the network, who would, in the absence of such service, be forced to undergo the credentialing process with respect to each payor with whom they enter into a service relationship.
 
 
Our Model
 
The Company’s business model, illustrating the relationships among the persons involved, directly or indirectly, in the Company’s business and its generation of revenue and expenses is depicted below:
 
 
Payors route healthcare claims to us after service has been performed by participant providers in our network.  We process those claims and charge the payor according to its contractual rate for the services according to our contract with the payor.  In processing the claim, we are paid directly by the payor or the insurer for the service.  We then pay the provider of service according to its independently-negotiated contractual rate.  We assume the risk of generating positive margin, the difference between the payment we receive for the service and the amount we are obligated to pay the provider of service.
 
The Company may also receive a claims submission from a payor either electronically or via a paper based claim.  As part of its relationship with the payors, the Company may pay an administrative fee to the payors for the modifications that may be required to the payor’s technology, systems and processes to create electronic connectivity with the Company, as well as for the aggregation of claims and the electronic transmission of those claims to us.

How We Deliver Services
 
Ancillary network analysis.  The Company performs an analysis of the available claims history from each client payor and develops a specific plan to meet each payor’s needs.  This analysis identifies service providers that are not already in our network.  We attempt to enter into agreements with such service providers to maximize discount levels and capture a significant volume of previously out-of-network claims.
 
Ancillary custom network.   ACS customizes its network to meet the needs of each payor.  In particular, when a new payor joins and periodically for each existing payor, we review the payor’s “out-of-network” claims history through our network analysis service and develop a strategy to create a network that efficiently serves the payor’s needs.  This may involve adding additional service providers for a payor or removing service providers if we determine it is beneficial for them to be excluded from the client’s network.
 
Ancillary network management.  The Company manages ancillary service provider contracts, reimbursement and credentialing for its payors.  This not only provides administrative benefits to our payors, but reduces the burden on our contracted service providers who typically must supply credentialing documentation to payors and engage in contract negotiations with separate payors.
 
Ancillary systems integration.  The Company has created a proprietary software system that enables us to manage many different customized accounts and includes the following modules:
 
 
·
Provider network management
 
 
 
·
Credentialing
 
 
·
Data transfer management/electronic data interface
 
 
·
Multi-level reimbursement management
 
 
·
Posting, Explanation of Benefits, check, and e-funds processes
 
 
·
Client service management
 
 
·
Claims pricing
 
 
·
Advanced data reporting
 
Ancillary reporting.  ACS offers a complete suite of reports to each payor on a monthly basis.  These reports cover contracting efforts and capture rates, client savings, volumes by service category and complete claims and utilization reports and other information of value to the client.
 
Ancillary healthcare claims management.  The Company can manage ancillary healthcare claims flow, both electronic and paper based, and integrate with a payor’s process electronically or through paper claims.  The Company has the capability of performing a number of customized processes that may add additional value for each payor.  As part of the claims management process, we manage the documentation requirements specific to each payor.  In the event claims are submitted to us by a payor without the complete required documentation, we will work with the payor and/or service provider to obtain the required documentation so that the claim will be accepted by the payor.  This service provides a labor cost savings to the payors and providers.
 
Ancillary claims collections management.  The Company facilitates an expedited claims collection process by ensuring receipt of the claim by the payor, providing information to the payor required for processing the claim, tracking the status of the claim throughout the process and maintaining a team of customer service representatives to resolve any issues that might delay the collections process.  The Company believes that the providers in its network are paid more effectively and efficiently than would otherwise be the case.
 
Ancillary data insights.  The Company has developed and continues to develop an extensive database of ancillary healthcare claims history.  The data provides insights into utilization and pricing across a wide variety of service categories, geographies, and service providers.  The Company intends to market this data as a value added service to its payors in the design of custom networks, and the development of ancillary healthcare management programs.
 
Business Strategy
 
The Company’s focus is strictly on the ancillary healthcare services market, a growing market that now accounts for almost 30% of total annual healthcare spending in the United States and is estimated at $574 billion (as derived from 2006 data published by the Center for Medicare and Medicaid Services, National Health Statistics Group, U.S. Department of Commerce and Bureau of Economic Analysis and Census).   Ancillary healthcare services are cost effective alternatives to physician and hospital-based services and ancillary providers offer services in 28 different categories, including those listed under “-- Services and Capabilities--Ancillary care services.”  While most efforts are placed on managing outcomes and reducing healthcare costs associated with patient care in hospitals and in physician offices, the ancillary healthcare service market is an often over-looked, but very important emerging segment of the overall United States healthcare system.  As more and more care is delivered in highly cost effective out-patient and ancillary care settings, the need for better organization and cost containment will only increase over the next several years.  

We believe that companies who understand the nuances of the ancillary healthcare market and develop the expertise to manage this new, de-centralized system of patient care, are able to capitalize on this market opportunity.  For example, contracting with ancillary healthcare service providers is difficult without a specific focus on the market.  This is due to the disparate nature of ancillary healthcare services and the fact that these services are offered by a wide array of providers, ranging from small independent practitioners, regional specialty practices, national providers and within hospital systems.  Since this market is so diverse, it has not been a focus of the major health plans and payors.  In addition, many health plans are conflicted because their existing hospital contracts may encourage the use of the hospital systems’ more expensive in-house ancillary services.  The Company believes that because it has developed a substantial network of providers, it has established a sustainable advantage in this market by becoming an aggregator of these services for health plans, and because it has been retained by substantial payors, it can offer healthcare providers a substantial number of patients who are entitled to receive services from payors.  In addition, our ancillary only contracting focus allows us to be independent of any hospital relationships that may encourage retaining all ancillary services within the more expensive hospital setting.
 
 
Because the Company is solely focused on the nation-wide ancillary healthcare system designed specifically to help regional and mid-market payors across the country, expanding and maintaining a nation-wide, high-quality, multiple specialty ancillary provider network is a critical component of the Company’s strategy.  The Company has invested to develop its ancillary service provider network both proactively, across geographical and healthcare specialties, and reactively to address specific client needs.  While we have a national footprint of service providers, our intention is to focus on specific geographic markets where we can have a significant impact on a service provider’s patient load.  With market strength in specific geographic areas, the Company has been able to develop favorable rates with ancillary service providers and create an attractive product offering (healthcare cost savings) to regionally-based clients.

In order to enhance its ability to recruit and manage its network of providers, the Company offers a suite of value added services specifically designed to help ancillary care service providers lower their cost of doing business by assuming the responsibility for the most complex and costly interactions with payors.  The services include those listed under “-- Services and Capabilities--Ancillary care services.”   The Company believes that by becoming an indispensable business partner to the ancillary healthcare service provider community, it will continue to grow its ancillary healthcare service provider network and continue to derive favorable contracting terms from these service providers.
 
The Company markets its services to PPOs, TPAs, insurance companies, large self-funded organizations and Taft-Hartley union plans (i.e., employee benefit plans that are self-administered under collective bargaining agreements).    The Company believes that there is a large market opportunity involved in providing a highly competitive ancillary care solution to the standard service offered by the major national insurers in select regional markets across the country.  The combination of our regionally specific networks of providers and the resulting contractual cost savings we are able to generate helps ACS’ payor customers compete more effectively against the major national insurers in their local markets.
 
As of early 2010, the Company’s contracts span approximately six million covered lives. As a rapid aggregator of significant patient volume, the Company believes that it will be able to continue to drive favorable contracting terms from the selected service providers in the ACS Network by directing patient volume to their practices and it will have the ability to negotiate exclusive contracts that will allow the Company to manage the full spectrum of a payor client’s ancillary healthcare benefit offerings.  The volume of collective lives that we manage allows us to obtain more favorable pricing than our clients can generally obtain on their own. 
 
Sales and Marketing
 
The Company markets its services to PPOs, TPAs, insurance companies, large self-funded organizations and Taft-Hartley union plans (i.e., employee benefit plans that are self-administered under collective bargaining agreements).  The Company utilizes both a new business sales organization of three senior sales professionals as well as an account management team of three professionals to contract with new payor organizations and then maximize the revenue and margin potential of each new payor.  The new business sales team uses a variety of channels to reach potential customers including professional relationships, direct marketing efforts, attendance at industry-specific trade shows and conferences, and through strategic partnerships with market partners, independent brokers, and consultants.  The account management team gets engaged with each new payor to help manage the implementation process.  In addition, an Account Manager is generally assigned to each new payor organization and is responsible for all aspects of the Company’s relationship with the entity including the expanded utilization of the Company’s services over time and the enhancement of the Company’s relationship with the payor.
 
In early 2009, the Company invested in a Sales Force Automation/Customer Relationship Management (“SFA/CRM”) software program to help improve the reach and efficiency of both the new business sales and the account management teams.  The SFA component is being used to help track, analyze, and optimize the new business sales team’s direct sales efforts and provides a strategic account management tool for the account management team.  In addition, the CRM component is utilized for targeted direct marketing campaigns to prospective and current customers by both teams.
 
The Company invests in on-going market research with its customers and maintains an informal customer advisory group with a number of senior leaders in managed care organizations.   In the first quarter of 2009, the Company engaged a strategic marketing services company to conduct a “Market Pulse” which involved in-depth interviews with senior managers/decision-makers in current ACS customer organizations.  The purpose of the “Market Pulse” was to gain customer feed-back on the Company’s optimal product messaging by market segment, differentiated “go-to-market” strategies, and new product ideas.  The outcome from these sessions was used to formulate a solid base of sales, marketing and new product priorities for the next several years.
 
 
Customers
 
The Company’s healthcare payor clients engage the Company to manage a comprehensive array of ancillary healthcare services that they and their payors have agreed to make available to their insureds or beneficiaries or for which they have agreed to provide insurance coverage.  The typical services the healthcare payor customers require the Company to provide include:
 
 
·
providing a comprehensive network of ancillary healthcare services providers that is available to the payor’s covered persons for covered services;

 
·
providing claims management, reporting, and processing and payment services;

 
·
performing network/needs analysis to assess the benefits to payor customers of adding additional/different service providers to the payor-specific provider networks; and

 
·
credentialing network service providers for inclusion in the payor -specific provider networks.
 
The terms of the agreement between the Company and the payors do not contemplate that the payors will have any relationship with the service providers and, in fact, prohibit payors from claiming directly against the service providers.  The agreements between the Company and the payors provide that it is the Company’s obligation to deliver or make available the agreed-upon services.  The Company is responsible irrespective of the existence or terms of any agreement the Company has with the service providers.  The terms of the Company-payor agreement provide that the Company is obligated to provide or arrange for the provision of all of the services under the Company-payor agreement and the Company is responsible for ensuring that the contractual terms are met and such services are provided (whether the services are those performed directly by the Company, such as claims management, processing and payment service, network/needs analysis and credentialing, or those performed by a service provider contracted by the Company).
 
The Company’s most significant payors include (i) HealthSmart (“HealthSmart”), which consists of HealthSmart and its affiliates, American Administrative Group (“AAG”), Interplan Health Group (“IHG”), Emerald Healthcare, and HealthSmart Accel Network (“Accel”), and (ii) Viant Holdings Inc. (“Viant”), consisting of Texas True Choice, Inc. and Beech Street Corporation.  For the year ended December 31, 2009, ACS derived 47% of its total revenue from HealthSmart (including its affiliates) and 38% of its total revenue from Viant (including its affiliates).   For the year ended December 31, 2008, ACS derived 59% of its total revenue from HealthSmart and 39% of its total revenue from Viant.
 
On December 31, 2008, the Company entered into an amendment to its provider service agreement with HealthSmart.  The purpose of this amendment was, among other things, to facilitate and accelerate the integration into the Company’s business model of IHG, with which HealthSmart became affiliated in September 2007, adjust the administrative fees outlined in the previous amendment, define and clarify the exclusivity and levels of cooperation contemplated by the previous amendments, and extend the partnership between the Company and HealthSmart and the duration of their provider service agreement to December 31, 2012.   Under a strategic contracting plan that the amendment requires the parties to develop, the Company would be the exclusive outsourced ancillary contracting and network management provider for HealthSmart’s group health clients and any third party administrators (TPAs).
 
In accordance with the amendment to the HealthSmart agreement, in April 2009 the Company paid HealthSmart $1.0 million for costs incurred in connection with the integration of and access to the Company’s network by members of the IHG network, including, but not limited to, costs associated with salaries, benefits, and third party contracts over the extended contract term through 2012.   The Company will continue to pay a service fee to HealthSmart designed to reimburse and compensate HealthSmart for the work that it is required to perform to support the Company’s program.  The Amendment provides for adjustments to such fee upon certain events.
 
In November 2009, HealthSmart completed a recapitalization with a private investment company and HealthSmart’s other lenders.  We are uncertain of how this transaction will impact our contract with HealthSmart and the volume of claims that is generated from our relationship with HealthSmart.

The client contract with Viant expires on May 20, 2011 and automatically renews for successive one-year periods unless either party delivers a written notice of non-renewal at least 90 days prior to expiration.  Such contract may be terminated for convenience by Viant upon two years notice to us or upon thirty (30) days’ notice in the event of a breach.  In addition, in March 2010, Viant was acquired by MultiPlan, Inc., a provider of PPO network and related transaction-based solutions.
 
 
Competition
 
The Company faces four types of direct competitors.
 
 
·
The first group of competitors consists of larger, national health plans and insurers such as Aetna, Blue Cross/Blue Shield plans, Cigna, Humana, and United HealthCare.  These larger carriers offer nation-wide, standardized products and often compete on a local level based of the cost-effectiveness of their national contracts.

 
·
The second group of competitors is more regionally-focused and consists of smaller regional PPOs, payors and community-based provider-owned networks.  These regional competitors are generally managing their own home-grown network of ancillary care providers and are more likely to offer customized products and services tailored to the needs of the local community.  These regional groups will often use their ownership and/or management of the full continuum of care in a local market to direct patients to the provider groups within their network.

 
·
The third group of competitors focus on managing patients within a single ancillary specialty (e.g. dialysis, imaging or infusion), and offer comprehensive payor and provider services within their chosen ancillary category.

 
·
The fourth group of competitors is our own payors.  Our payors have selected us based on our extensive network of service providers and cost-savings potential.  However, they may choose to develop their own network instead of outsourcing ancillary management services to us in the future.

Research and Development
 
The company invests in its information technology infrastructure to enhance the capabilities of its databases, data retrieval tools, data exchange capabilities and claims processing engine.  In addition, the Company believes that its extensive claims database of ancillary healthcare services and costs is a strategic asset.  The Company’s capitalized development costs totaled approximately $628,000 during 2009. 
 
Government Regulation
 
The healthcare industry is extensively regulated by both the Federal and state governments.  A number of states have extensive licensing and other regulatory requirements applicable to companies that provide healthcare services.  Additionally, services provided to health benefit plans in certain cases are subject to the provisions of the Employee Retirement Income Security Act of 1974, as amended (“ERISA”).
 
Furthermore, state laws govern the confidentiality of patient information through statutes and regulations that safeguard privacy rights.  The Company is subject to the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), which provides national standards for electronic health information transactions and the data elements used in such transactions.  ACS and its clients may be subject to Federal and state laws and regulations that govern financial and other arrangements among healthcare providers.  Furthermore, the Company and its clients may be subject to federal and state laws and regulations governing the submission of false healthcare claims to the government and private payors, mail pharmacy laws and regulations, consumer protection laws and regulations, legislation imposing benefit plan design restrictions, various licensure laws, such as managed care and third party administrator licensure laws, drug pricing legislation, and Medicare and Medicaid reimbursement regulations.  Possible sanctions for violations of these laws and regulations include minimum civil penalties of between $5,000-$10,000 for each false claim and treble damages.
 
Proposed changes to the U.S. healthcare system, including potential national healthcare reform, may increase governmental involvement in healthcare and ancillary healthcare services, and otherwise change the way payors, networks and service providers conduct their businesses. Healthcare organizations may react to these proposals and the uncertainty surrounding them by reducing or delaying purchases of cost control mechanisms and related services such as those provided by the Company.  
 
The Company must continually adapt to new and changing regulations in the healthcare industry. If we fail to comply with these applicable laws, we may be subject to fines, civil penalties, or criminal prosecution.  If an enforcement action were to occur, our business and financial condition may be adversely affected.
 
 
Employees
 
As of March 22, 2010, the Company had 69 full-time employees and one part-time employee.
 
Item 1A.                  Risk Factors.
 
The Company’s stockholders and any potential investor in the Company’s Common Stock should carefully review and consider each of the following risk factors, as well as all other information appearing in this Annual Report on Form 10-K, relating to investment in our Common Stock.  The Company’s business faces numerous risks and uncertainties, the most significant of which are described below.  If any of the following risks actually occur, the business, financial condition, results of operations or cash flows of the Company could be materially adversely affected, the market price of the Company’s Common Stock could decline significantly, and a stockholder could lose all or part of an investment in the Company’s Common Stock.
 
Proposed health care reforms could materially adversely affect our revenues, financial position and our results of operations.
 
Both houses of Congress have recently passed bills relating to health care reform, which have not yet been reconciled with each other and signed into law. Examples of health care reform proposals include policy changes that would change the dynamics of the health care industry, including having the federal or one or more state governments assume a larger role in the health care system such as competing with private health insurers, imposing new and potentially significant taxes on health insurers and health care benefits, guaranteed coverage requirements, elimination of pre-existing condition exclusions or annual lifetime maximum limits.
 
The enactment of health care reforms at the federal or state level may affect certain aspects of our business, including contracting with ancillary healthcare service providers; administrative, technology or other costs; provider reimbursement methods and payment rates; premium rates; coverage determinations; mandated benefits; minimum medical expenditures; claim payments and processing; drug utilization and patient safety efforts; collection, use, disclosure, maintenance and disposal of individually identifiable health information; personal health records; consumer-driven health plans and health savings accounts and insurance market reforms; and government-sponsored programs.
 
We cannot predict if any of these proposals will ultimately become law, or, if enacted, what their terms or the regulations promulgated pursuant to such laws will be. Any health care reforms enacted may be phased in over a number of years but, if enacted, could reduce our revenues, increase our costs, expose us to expanded liability and require us to revise the ways in which we conduct business or put us at risk for loss of business. In addition, our results of operations, our financial position, including our ability to maintain the value of our goodwill, and cash flows could be materially adversely affected by such changes.
 
The Company has a history of losses and has only achieved profitability in the past two years.
 
Although the Company achieved its second consecutive profitable year in 2009, it incurred losses in each year between its spinoff in 2003 through 2007 and has an accumulated deficit of approximately $1.5 million as of December 31, 2009.  The Company will need to maintain similar levels of claims volume and revenue as it had in 2009 in order to continue profitability.  No assurances can be given that the Company will be able to continue to grow at the current pace or to continue to operate profitably in the future.  The Company’s prospects must be considered in light of the numerous risks, expenses, delays and difficulties frequently encountered in an industry characterized by intense competition, as well as the risks inherent in the development of new programs and the commercialization of new services, particularly given its operating history through 2007.

The Company has a limited number of clients, a few of which account for a substantial portion of its business, and failure to retain such clients could have a material adverse effect on its business and results of operations.
 
Our two largest clients, HealthSmart Preferred Care, Inc. (“HealthSmart”) and Viant Holdings, Inc. (“Viant”), accounted for an aggregate of approximately 85% of our revenue during 2009; of which 47% was derived from HealthSmart.  In 2008, our two largest clients accounted for 98% of our revenue, of which 59% was generated from HealthSmart. The loss of either one of these clients or significant declines in the level of use of our services by one or more of these clients (as would be the case, for example, if our clients decide to contract directly with ancillary healthcare service providers), without replacement by new business, would have a material adverse effect on the Company’s business and results of operations.  
 
The client contract with Viant expires on May 20, 2011 and automatically renews for successive one-year periods unless either party delivers a written notice of non-renewal at least 90 days prior to expiration.  Such contract may be terminated for convenience by Viant upon two years notice to us or upon thirty (30) days’ notice in the event of a breach.  In addition, in March 2010, Viant was acquired by MultiPlan, Inc., a provider of PPO network and related transaction-based solutions.  The client contract with HealthSmart, which was set to expire on July 31, 2009, was amended on December 31, 2008.  The term was extended four years and will expire on December 31, 2012.  There can be no assurance that any client will maintain its contract with us after the expiration of the then-current term or that it will renew its contract on terms favorable to us.  Consequently, the Company’s failure to retain such clients could have a material adverse effect on our business and results of operations.  Additionally, an adverse change in the financial condition of any of these clients, particularly HealthSmart or Viant, including an adverse change as a result of a change in governmental or private reimbursement programs, could have a material adverse effect on our business.
 
 
The current financial crisis may reduce our revenue and profitability and harm our growth prospects.
 
Although the Company has continued to experience revenue growth from 2008 to 2009, its results have been impacted by the current economic crisis.  First, the unemployment rate has caused fewer people to participate in insurance programs with our customers.  Second, plan participants, seeking to spend less money, appear to be making less frequent use of some ancillary services.  Third, the possibility exists that client and, or provider consolidation within our industry could adversely affect our business.  To the extent that these trends continue, or become worse, we may receive less revenue and our profitability and growth could be adversely affected, depending on the extent of the declines.  Finally, as with any business, the deterioration of the financial condition or sale or change of control of our significant customers could have a corresponding adverse effect on us.
 
Large competitors in the healthcare industry could choose to compete with us, reducing our margins. Some of these potential competitors may be our current clients.
 
Traditional health insurance companies, specialty provider networks, and specialty healthcare services companies are potential competitors of the Company.  These entities include well-established companies that may have greater financial, marketing and technological resources than we have. Pricing pressure caused by competition has caused many of these companies to reduce the prices charged to clients for core services and to pass on to clients a larger portion of the formulary fees and related revenues received from service providers.  Increased price competition from such companies’ entry into the market could reduce our margins and have a material adverse effect on our financial condition and results of operations.  In fact, our clients could choose to establish their own network of ancillary care providers.  As a result, we would not only lose the benefit of revenue from such clients, but we could face additional competition in our market.
 
The Company is dependent upon payments from third party payors who may reduce rates of reimbursement.
 
The Company’s profitability depends on payments provided by third-party payors.  Competition for patients, efforts by traditional third party payors to contain or reduce healthcare costs and the increasing influence of managed care payors, such as health maintenance organizations, have resulted in reduced rates of reimbursement in recent years.  If continuing, these trends could adversely affect the Company’s results of operations unless it can implement measures to offset the loss of revenues and decreased profitability. In addition, changes in reimbursement policies of private and governmental third-party payors, including policies relating to the Medicare and Medicaid programs, could reduce the amounts reimbursed to the Company’s clients for the Company’s services provided through the Company, and consequently, the amount these clients would be willing to pay for the Company’s services.
 
The Company is dependent upon its network of qualified providers and its provider agreements may be terminated at any time.
 
The development of a network of qualified providers is an essential component of our business strategy.   The typical form of agreement from ancillary healthcare providers provides that these agreements may be terminated at any time by either party with or without cause.  If these agreements are terminated, such ancillary healthcare providers could enter into new agreements with our competitors which would have an adverse effect on our ability to continue our business as it is currently conducted.

For any given claim, the Company is subject to the risk of paying more to the provider than it receives from the customer.
 
The Company’s agreements with its payors, on the one hand, and the service providers, on the other, are negotiated separately.  The Company has complete discretion in negotiating both the prices it charges its payors and the financial terms of its agreements with the providers.  As a result, the Company’s profit is primarily a function of the spread between the prices it has agreed to pay the service providers and the prices the Company’s payors have agreed to pay the Company.  The Company bears the pricing/margin risk because it is responsible for providing the agreed-upon services to its payors, whether or not it is able to negotiate fees and other agreement terms with service providers that result in a positive margin for the Company.  For example, during 2009 and 2008, approximately 8% and 9% of claims were “loss claims” (that is, where the amount paid by the Company to the provider exceeded the amount received by the Company from the corresponding payor for that particular claim) and these loss claims, in the aggregate, comprised approximately $1.2 million and $998,000, respectively.   There can be no assurances that the loss claim percentage will not be higher in future periods.  If a higher percentage of the Company’s claims resulted in a loss, its results of operations and financial position would be adversely affected.
 
 
The Company has significantly increased in size and may not be able to effectively process the claims submitted by its providers in a timely manner.
 
Our size and the volume of claims has increased dramatically in the last few years.  As a result, we have had to increase the size of our processing capabilities and our staff.  If we are unable to effectively increase our processing speed and integrate new providers, we may be unable to process properly all claims submitted and this could have a negative impact on our relationships with clients, which in turn could lead to a loss of business.
 
An interruption of data processing capabilities and telecommunications could negatively impact the Company’s operating results.
 
Our business is dependent upon our ability to store, retrieve, process and manage data and to maintain and upgrade our data processing capabilities.  An interruption of data processing capabilities for any extended length of time, loss of stored data, programming errors, other computer problems or interruptions of telephone service could have a material adverse effect on our business.
 
Changes in state and federal regulations could restrict our ability to conduct our business.
 
Numerous state and federal laws and regulations affect our business and operations. These laws and regulations include, but are not necessarily limited to:
 
 
·
healthcare fraud and abuse laws and regulations, which prohibit illegal referral and other payments;

 
·
the Employee Retirement Income Security Act of 1974 and related regulations, which regulate many healthcare plans;

 
·
mail pharmacy laws and regulations;

 
·
privacy and confidentiality laws and regulations;

 
·
consumer protection laws and regulations;

 
·
legislation imposing benefit plan design restrictions;

 
·
various licensure laws, such as managed care and third party administrator licensure laws;

 
·
drug pricing legislation;

 
·
Medicare and Medicaid reimbursement regulations; and

 
·
Health Insurance Portability and Accountability Act of 1996.
 
We believe we are operating our business in substantial compliance with all existing legal requirements material to the operation of our business. There are, however, significant uncertainties regarding the application of many of these legal requirements to our business, and there cannot be any assurance that a regulatory agency charged with enforcement of any of these laws or regulations will not interpret them differently or, if there is an enforcement action, that our interpretation would prevail. In addition, there are numerous proposed healthcare laws and regulations at the federal and state levels, many of which could materially affect our ability to conduct our business or adversely affect our results of operations.
 
If the Company fails to comply with the requirements of HIPAA, it could face sanctions and penalties.
 
HIPAA provides safeguards to ensure the integrity and confidentiality of health information. Violation of the standards is punishable by fines and, in the case of wrongful disclosure of individually identifiable health information, fines or imprisonment, or both. Although we intend to comply with all applicable laws and regulations regarding medical information privacy, failure to do so could have an adverse effect on our business.
 
 
Limited barriers to entry into the ancillary healthcare services market could result in greater competition.
 
There are limited barriers to entering our market, meaning that it is relatively easy for other companies to replicate our business model and provide the same or similar services that we currently provide. Major benefit management companies and healthcare companies not presently offering ancillary healthcare services may decide to enter the market. These companies may have greater financial, marketing and other resources than are available to us.  Competition from other companies may have a material adverse effect on our financial condition and results of operations.
 
The Company may be unsuccessful in hiring and retaining skilled employees.
 
The future growth of our business depends on our ability to hire and retain skilled employees.  The Company may be unable to hire and retain the skilled employees needed to succeed in our business.  Qualified employees are in great demand throughout the healthcare industry. Our failure to attract and retain sufficient skilled employees may limit the rate at which our business can grow, which will result in harm to our financial performance.  During the last month, each of the Chief Financial Officer and the Senior Vice President of Sales and Marketing of the Company has resigned.  The extensive nature of the changes could result in instability to the management of the Company to the extent new personnel cannot be identified and integrated adequately.
 
An inability to adequately protect our intellectual property could harm the Company’s competitive position.
 
We consider our methodologies, processes and know-how to be proprietary. We seek to protect our proprietary information through confidentiality agreements with our employees, as well as our clients and contracted service providers.  The Company’s policy is to have its employees enter into a confidentiality agreement at the time employment begins, with the confidentiality agreement containing provisions prohibiting the employee from disclosing our confidential information to anyone outside of the Company, requiring the employee to acknowledge, and, if requested, assist in confirming the Company’s ownership of new ideas, developments, discoveries or inventions conceived by the employee during his or her employment with the Company, and requiring the assignment by the employee to the Company of proprietary rights to such matters that are related to our business. There can be no assurance that the steps taken by the Company to protect its intellectual property will be successful. If the Company does not adequately protect its intellectual property, its competitors may be able to use its technologies and erode or negate the Company’s competitive advantage in the market.

Fluctuations in the number and types of claims processed by the Company could make it more difficult to predict the Company’s revenues from quarter to quarter.
 
Monthly fluctuations in the number of claims we process and the types of claims we process will impact the quarterly and annual results of the Company.  Our margins vary depending on the type of ancillary healthcare service provided, the rates associated with those services and the overall mix of these claims, each of which will impact our profitability.  Consequently, it may be difficult to predict our revenue from one quarter to another quarter.
 
Future sales of the Company’s Common Stock, or the perception that these sales may occur, could depress the price of the Company’s Common Stock. 
 
Sales of substantial amounts of our Common Stock, or the perception in the public that such sales may occur, could cause the market price of the Company’s Common Stock to decline.  This could also impair the Company’s ability to raise additional capital through the sale of equity securities.  As of March 22, 2010, the Company had 16,375,604 shares of its Common Stock outstanding.  The outstanding shares are either freely tradable without restriction or further registration under the Securities Act, unless the shares are held by one of our “affiliates” as such term is defined in Rule 144 of the Securities Act, or are “restricted shares” as that term is defined under the Securities Act and may be sold from time to time pursuant to a registration statement which was declared effective on February 8, 2007 by the Securities and Exchange Commission (the “SEC”), or in reliance upon an exemption from registration available under the Securities Act.  At March 22, 2010, warrants to purchase 955,710 shares of Common Stock of the Company were outstanding, and options to purchase 2,188,620 shares of Common Stock of the Company had been granted and were outstanding under the Company’s Amended and Restated 2005 Stock Option Plan and the 2009 Equity Incentive Plan.  At March 22, 2010, restricted stock units (“RSUs”), which are convertible into 90,999 shares of common stock were outstanding under our 2009 Equity Incentive Plan.  In addition, 1,907,601 shares of the Common Stock of the Company remain available for future grants of RSUs and options to purchase shares of the Common Stock of the Company under the Company’s Amended and Restated 2005 Stock Option Plan and the 2009 Equity Incentive Plan.  If all of the outstanding warrants are exercised, all options available under the Company’s Amended and Restated 2005 Stock Option Plan are issued and exercised and all RSUs are converted, there will be approximately 18,374,204 shares of Common Stock of the Company outstanding.
 
 
Some of our existing stockholders can exert control over us and may not make decisions that further the best interests of all stockholders.
 
As of March 22, 2010, our officers, directors and principal stockholders (greater than 5% stockholders) together control beneficially approximately 50.0% of the outstanding Common Stock of the Company.  As a result, these stockholders, if they act individually or together, may exert a significant degree of influence over our management and affairs and over matters requiring stockholder approval, including the election of directors and approval of significant corporate transactions.  Furthermore, the interests of this concentration of ownership may not always coincide with our interests or the interests of other stockholders and, accordingly, they could cause us to enter into transactions or agreements which we would not otherwise consider.  In addition, this concentration of ownership of the Company’s Common Stock may delay or prevent a merger or acquisition resulting in a change in control of the Company and might affect the market price of our Common Stock, even when such a change in control may be in the best interest of all of our stockholders.
 
We are subject to the listing requirements of the Nasdaq Capital Market and there can be no assurances that we will continue to satisfy these listing requirements.
 
Our common stock is listed on The NASDAQ Capital Market, and we are therefore subject to continued listing requirements, including requirements with respect to the market value of publicly-held shares and minimum bid price per share, among others, and requirements relating to board and audit committee independence.   If we fail to satisfy one or more of the requirements, we may be delisted from The NASDAQ Capital Market.  If we are delisted from The NASDAQ Capital Market and we are not able to list our common stock on another exchange, our common stock could be quoted on the OTC Bulletin Board or on the “pink sheets”. As a result, we could face significant adverse consequences including, among others, a limited availability of market quotations for our securities and a decreased ability to issue additional securities or obtain additional financing in the future.

Item 2.                     Properties.
 
The Company occupies a total of 16,449 square feet of office space, all of which is leased.  The leased space comprises our principal executive offices, which is located at 5429 Lyndon B. Johnson Freeway, Suite 850, Dallas, TX 75240, pursuant to a lease that expires on March 31, 2013.  Included in the 16,449 square feet are 7,100 square feet of space added to our original lease by means of an amendment to the lease executed in February 2009.   The Company does not own or lease any other real property and believes its offices are suitable to meet its current needs.
 
Item 3.                     Legal Proceedings.
 
None.

Item 4.                     Reserved.
 
 
 
Item 5. 
Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases ofEquity Securities.
 
Market Information
 
The Company’s Common Stock has traded on The NASDAQ Capital Market (“NASDAQ”) under the symbol ANCI since September 29, 2008.  Between October 19, 2006 and September 26, 2008, our stock traded on the American Stock Exchange (“Amex”) under the symbol XSI and between December 28, 2005 and October 19, 2006, public trading for our Common Stock occurred on the OTC Bulletin Board.
 
The following table sets forth, for the fiscal periods indicated, the range of the high and low sales prices for our Common Stock on the Amex from January 1, 2008 through September 26, 2008 and the high and low sales prices for our Common Stock on NASDAQ from September 29, 2008 through December 31, 2009.
 
 
High
Low
2009
   
Fourth Quarter Ended December 31(NASDAQ)
$4.49
$1.95
Third Quarter Ended September 30 (NASDAQ)
$4.73
$3.57
Second Quarter Ended June 30 (NASDAQ)
$8.74
$3.50
First Quarter Ended March 31 (NASDAQ)
$8.18
$6.40
     
2008
   
Fourth Quarter Ended December 31(NASDAQ)
$9.50
$4.02
Third Quarter Ended September 30 (NASDAQ)*
$9.50
$4.40
Second Quarter Ended June 30 (Amex)
$4.75
$2.85
First Quarter Ended March 31 (Amex)
$3.60
$2.40
 
* Represents price on NYSE Amex through September 26, 2008 and on NASDAQ from September 29, 2008.

The closing price on NASDAQ for our Common Stock on March 22, 2010 was $1.88.
 
Holders
 
As of March 22, 2010, in accordance with the records of our transfer agent, there were 146 record holders of ACS Common Stock.  

Dividends
 
We have not declared cash dividends on our Common Stock.  We intend to retain all earnings to finance future growth and do not anticipate that we will pay cash dividends for the foreseeable future.
 
Repurchases of Securities
 
There were no repurchases of the Common Stock of the Company by or on behalf of the Company or any affiliated purchasers during the fourth quarter of the Company’s fiscal year ended December 31, 2009.
 
Item 7.                     Management’s Discussion and Analysis of Financial Condition and Results of Operations.
 
The focus of the following discussion is on the underlying business reasons for significant changes and trends affecting our revenues, net income and financial condition.  The following discussion should be read in conjunction with our consolidated financial statements, which present our results of operations for the twelve month periods ended December 31, 2009 and 2008 as well as our financial position at December 31, 2009 and 2008, contained elsewhere in this Annual Report on Form 10-K.  Some of the information contained in this discussion and analysis or set forth elsewhere in this Annual Report on Form 10-K, including information with respect to our plans and strategy for our business, includes forward-looking statements that involve risks and uncertainties. You should review the “Special Note Regarding Forward Looking Statements” and “Risk Factors” sections of this Annual Report for a discussion of important factors that could cause actual results to differ materially from the results described in or implied by the forward-looking statements contained in the following discussion and analysis.
 
Overview
 
American CareSource Holdings, Inc. (the “Company”, “ACS”, “we”, “us”, or “our”) is an ancillary benefits management company that offers cost effective access to a comprehensive national network of ancillary healthcare service providers. The Company’s customers include self-insured employers, indemnity insurers, PPOs, HMOs, third-party administrators and federal and local governments that engage the Company to provide them with a complete outsourced solutions designed to manage each customer’s obligations to its covered persons.  The Company offers its customers this solution by executing the following:
 
 
·
providing payor customers with a comprehensive network of ancillary healthcare services providers that is available to their covered persons for covered services;

 
·
providing payor customers with claims management, reporting, and processing and payment services;

 
·
performing network/needs analysis to assess the benefits to payor customers of adding additional/different service providers to the payor customer-specific provider networks; and

 
·
credentialing network service providers for inclusion in the payor customer-specific provider networks.

The Company’s business model, illustrating the relationships among the persons involved, directly or indirectly, in the Company’s business and its generation of revenue and expenses is depicted below:
 

Our clients route healthcare claims to us after service has been performed by participant providers in our network.  We process those claims and charge the client/payor according to its contractual rate for the services according to our contract with the client/payor.  In processing the claim, we are paid directly by the client or the insurer for the service.  We then pay the provider of service according to its contractual rate.  We assume the risk of generating positive margin, the difference between the payment we receive for the service and the amount we are obligated to pay the original provider of service or member of its proprietary network.
 
 
The Company recognizes revenues for ancillary healthcare services when services by providers have been authorized and performed, the claim has been billed to the payor and collections from payors are reasonably assured.  Cost of revenues for ancillary healthcare services consist of amounts due to providers for providing ancillary health care services, client administration fees paid to our client payors to reimburse them for routing the claims to us for processing, and the Company’s related direct labor and overhead of processing invoices, collections and payments. The Company is not liable for costs incurred by independent contract service providers until payment is received by us from the payors. The Company recognizes actual or estimated liabilities to independent contract service providers as the related revenues are recognized.
 
The Company markets its products to preferred provider organizations (“PPOs”), third party administrators (“TPAs”), insurance companies, large self-funded organizations and Taft-Hartley union plans, such as employee benefit plans that are self-administered under collective bargaining agreements.
 
The year ended December 31, 2009 marks the second full year in which we realized net income.  For the year ended December 31, 2009 our net income was $2.3 million, compared to a net income of $3.6 million for the year ended December 31, 2008. Our 2009 operating results reflect significant investments in personnel, processes and technological tools, in both our Sales and Marketing and Provider Development efforts, which positions us for future growth.  The Company is seeking continuing growth in the number of client payors and service provider relationships we secure by focusing on providing in-network services for its payors and aggressively pursuing additional PPOs, TPAs and other direct payors as its primary sales targets. The Company believes that this strategy should increase the volume of claims the Company can process in addition to the expansion in the number of lives that are eligible to receive ancillary health care benefits.  No assurances can be given that the Company can expand its service provider or payor relationships, nor that any such expansion will result in an improvement in the results of operations of the Company.
 
Year Ended December 31, 2009 Compared to Year Ended December 31, 2008
 
Net Revenues
 
The following table sets forth a comparison of our revenues for the following years ended December 31:
 
           
Change
($ in thousands)
 
2009
 
2008
 
$
 
%
Net Revenues
 
$68,311
 
$58,289
 
$10,022
 
17%

The Company’s net revenues are generated from ancillary healthcare service claims.  Revenue is recognized when we bill our client payors for services performed and collection is reasonably assured.  The increase in revenue for the year ended December 31, 2009 as compared to 2008 was due primarily to the progression of our client relationships, which allowed the Company access to a greater number of payors and allowed us to benefit from the external growth and expansion of our clients.  In addition, revenues were positively impacted by growth in our ancillary service provider network.

During 2009, revenues from the nine clients added during 2008 (one of which is an affiliate of one of our two existing significant clients), increased over the prior year by $4.6 million, which was due to the progression and development of our client relationships, resulting in an increased number of payors and increased claims volume.  Clients added during 2009 contributed an incremental $6.0 million of revenue during the current year.  The increases are a direct result of a concentrated effort to diversify our client base.  In 2009, our two significant clients accounted for 85% as compared to 98% in 2008.

The increase in revenues during 2009 from clients added in 2008 and 2009, was offset by a slight decline (less than 1%) in revenues from our legacy clients (those added in 2007 or earlier) of approximately $523,000.  The decrease was attributable primarily to reductions in revenue from our two largest legacy clients.

The following table details revenues generated by clients and the periods in which those clients were added for the periods presented:

Year of implementation ($ in thousands)
 
2007 and prior
   
2008
   
2009
   
Total
 
2009
 
$
57,084
   
$
5,262
   
$
5,965
   
$
68,311
 
2008
   
57,607
     
682
     
     
58,289
 

The Company will continue to seek growth in the number of client payor and service provider relationships by focusing on providing in-network services for its payors and aggressively pursuing additional regional and middle-market PPOs, TPAs and other direct payors as its primary sales targets. The Company believes that this strategy should increase the volume of claims the Company can process in addition to the expansion in the number of lives that are eligible to receive ancillary health care benefits.  No assurances can be given that the Company can expand its service provider or payor relationships, nor that any such expansion will result in an improvement in the results of operations of the Company.
 
 
In addition, during 2009, the number of billed claims increased by 35% compared to the prior year.  The increase in claim volume was driven by the expansion of existing client relationships, new clients implemented during 2009 as well as through expansion of our network of service providers.
 
Revenue per claim declined for the periods presented due to lower than estimated collection rates related to our new client relationships, limited benefits offered by certain recently implemented clients and the change in mix of provider specialties driving our claim volume during 2009.  In particular, we have experienced accelerated growth in categories such as laboratory services with lower average revenue per claim while other higher average revenue per claim categories such as dialysis services have not grown as rapidly.  The decline was offset somewhat by an increase in claims from the diagnostic imaging services category.  Revenues from diagnostic imaging services increased as a percent of total revenue during 2009 as compared to the prior year as a result of our relationship with a third-party which manages and maintains a national imaging network.  Revenue per claim can vary significantly depending upon factors including the types of services consumed by clients members, the quantity of services delivered, client negotiated pricing, provider negotiated service rates, the rate of collections based upon the client and members financial responsibility and other factors.  The following table provides information with respect to claims processed, claims billed and the associated revenue per claim metrics for the years ended December 31:
 
   
2009
   
2008
Claims processed (in thousands)
   
437
     
302
Claims billed (in thousands)
   
373
     
276
               
Revenue per processed claim
 
$
156
   
$
193
Revenue per billed claim
   
183
     
211

Cost of Revenues and Contribution Margin

The following table sets forth a comparison of the key components of our cost of revenues, for the years ended December 31:

                           
Change
($ in thousands)
 
2009
 
% of revenue
 
2008
   
% of revenue
  $   %
Provider payments
  $ 51,235       75 %   $ 42,603       73 %   $ 8,632       20 %
Administrative fees
    3,302       5       3,395       6       (93     (3 )%
Claims administration and provider development
    4,252       6       3,255       5       997       31 %
Total cost of revenues
  $ 58,789       86 %   $ 49,253       84 %   $ 9,536       19 %
 
Cost of revenues is comprised of payments to our providers, administrative fees paid to our payors for converting claims to electronic data interchange and routing them to both the Company for processing and to their payors for payment, and the fixed costs of our claims administration and ancillary service provider development organizations.  Payments to providers is the largest component of our cost of revenues and it consists of our payments for ancillary care services in accordance with contracts negotiated separately with providers for specific ancillary services.  

In 2009, cost of revenues related to payments to providers increased as compared to 2008 as a result of increased claims volume and increased revenues, and the fluctuation in the mix of types of services provided by the Company.  Payments made to providers as a percent of net revenues were 75.0% during 2009 and 73.1% during 2008.  Provider payments as a percent of revenues increased due primarily to lower margins in our laboratory services, dialysis services and infusion services specialties, as compared to the prior year.  These category margins were impacted by the execution of new provider agreements, pricing for associated services on recently implemented and existing client contracts, the mix of services delivered in each category, the mix of providers delivering the services and overall pricing pressures which have resulted in lower client rates.

While administrative fees were relatively flat in 2009 compared to 2008, administrative fees as a percent of revenues decreased from 5.8% in the prior year to 4.8% in 2009.  The decrease was due to the shift in revenues to clients that carry lower contracted administrative fee rates.
 
 
The detail of the costs of claims administration and provider development for the years presented ended December 31 (amounts in thousands) are as follows:

   
Claims Administration
   
Provider Development
   
Total
 
               
Increase
               
Increase
               
Increase
 
   
2009
   
2008
   
(Decrease)
   
2009
   
2008
   
(Decrease)
   
2009
   
2008
   
(Decrease)
 
Total wages, incentives and benefits
 
$
2,301
   
$
1,733
   
$
568
     
33
%
 
$
1,384
   
$
812
   
$
572
     
70
%
 
$
3,685
   
$
2,545
   
$
1,140
     
45
%
Contract labor and consulting fees
   
564
     
734
     
   
(170
)
   
(23
)%
   
85
     
6
     
79
     
nm
%
   
649
     
740
     
(91
)
   
(12
)%
Capitalized development costs
   
(628
)
   
(492
)
   
   
(136
)
   
28
%
   
     
     
   —
     
%
   
(628
)
   
(492
)
   
(136
)
   
28
%
Other
   
131
     
113
     
18
     
16
%
   
84
     
44
     
40
     
91
%
   
215
     
157
     
58
     
37
%
Allocation of shared overheads
   
(37
)
   
53
     
   (90
)
   
170
%
   
368
     
252
     
116
     
46
%
   
331
     
305
     
26
     
9
%
   
$
2,331
   
$
2,141
   
$
190
     
9
%
 
$
1,921
   
$
1,114
   
$
807
     
72
%
 
$
4,252
   
$
3,255
   
$
997
     
31
%

The increase in costs during 2009 as compared to the prior year is due primarily to the following:
 
 
·
Investments in claims administration and provider development.  Wages, incentives and benefits increased due to resource additions.  Headcount as of December 31, 2009 and 2008 were as follows:  Claims Administration -- 33 and 26, respectively; and Provider Development -- 15 and 8, respectively.  The increases in headcount were made to facilitate growth through the enhancement of our network of ancillary care providers, and to grow our claims processing and management capabilities consistent with growth in claims volume.
 
 
·
The aforementioned cost increases were offset by a decrease in consulting fees related to an information technology initiative in which a platform was developed to create data analysis efficiencies.  The fees were primarily incurred during the second and third quarters of 2008.

The following table sets forth a comparison of contribution margin percentage for the years presented ended December 31:
 
   
 
2009
 
 
2008
 
Percent
Change
Contribution margin
 
13.9%
 
15.5%
 
(1.6)%
 
Contribution margin is calculated by dividing the difference between net revenues and total costs of revenues by net revenues.  Contribution margin in 2009 was negatively impacted by an increase in provider payments and claims administration and provider development costs, as a percentage of revenue, of 1.9% and 0.6%, respectively.  This decrease in contribution margin was offset by a decrease in administrative fees, as a percentage of revenue.  The overall decline in contribution margin percentage was discussed in detail in the preceding comments.  Our contribution margin percentage fluctuates over time due to changes in the prices we charge our client payors as compared to the financial terms of our provider agreements, changes in costs of our claims administration and provider development organizations and changes in the mix of services we provide.  There can be no assurances that we will be able to maintain contribution margin at current levels, either in absolute or in percentage terms.

Selling, General and Administrative Expenses
 
The following table sets forth a comparison of our selling, general and administrative (“SG&A”) expenses for the periods ended December 31:

           
Change
($ in thousands)
 
2009
 
2008
 
$
 
%
Selling, general and administrative expenses
 
$7,626
 
$5,095
 
$2,531
 
50%
Percentage of total net revenues
 
11.2%
 
8.7%
       

SG&A expenses consist primarily of salaries and related benefits, travel costs, sales commissions, sales materials, other marketing related expenses, costs of corporate operations, finance and accounting, human resources and other general operating expenses of the Company.  
 
 
SG&A expenses for the years presented ending December 31 (amounts in thousands) are as follows:

   
Finance & Administration
   
Sales & Marketing
   
Total
 
 
 
 
2009
   
2008
   
Increase (Decrease)
   
2009
   
2008
   
Increase (Decrease)
   
2009
   
2008
   
Increase (Decrease)
 
Total wages, commissions, incentives and benefits
 
$
1,459
   
$
1,343
   
$
116
     
9
%
 
$
1,540
   
$
683
   
$
857
     
125
%
 
$
2,999
   
$
2,026
   
$
973
     
48
%
Professional fees (legal, accounting and consulting)
   
943
     
629
     
314
     
50
%
   
121
     
     
121
     
nm
%
   
1,064
     
629
     
435
     
69
%
Stock-based compensation expense
   
1,220
     
699
     
521
     
75
%
   
     
     
     
%
   
1,220
     
699
     
521
     
75
%
Investor relations costs
   
255
     
153
     
102
     
67
%
   
     
     
     
%
   
255
     
153
     
102
     
67
%
Recruiting costs
   
115
     
338
     
(223
)
   
(66
)%
   
     
     
     
%
   
115
     
338
     
(223
)
   
(66
)%
Marketing costs
   
     
     
     
%
   
317
     
25
     
292
     
nm
%
   
317
     
25
     
292
     
nm
%
Banking fees
   
177
     
123
     
54
     
44
%
   
     
     
     
%
   
177
     
123
     
54
     
44
%
Other
   
371
     
371
     
     
%
   
122
     
58
     
64
     
110
%
   
493
     
429
     
64
     
15
%
Allocation of shared overheads
   
509
     
556
     
(47
)
   
(8)
%
   
236
     
117
     
119
     
102
%
   
745
     
673
     
72
     
11
%
Restructuring charge
   
     
     
     
%
   
     
     
     
%
   
241
     
     
241
     
100
%
Total selling, general and administrative expenses
 
$
5,049
   
$
4,212
   
$
837
     
20
%
 
$
2,336
   
$
883
   
$
1,453
     
165
%
 
$
7,626
   
$
5,095
   
$
2,531
     
50
%

The increase in SG&A, reflected in the above table is related to the following:
 
 
·
Increased headcount in our finance and administration and sales and marketing groups.  Wages, commissions, incentives and benefits during 2009 reflect the addition of four resources.  These resources were added during late 2008 and the first quarter of 2009.  Headcount as of December 31, 2009 and 2008 were as follows:  Finance & Administration – 10 and 7, respectively; and Sales & Marketing – 8 and 7, respectively.
 
 
·
Increased compensation costs related to our stock-based incentive plans.  The increase in these costs are the direct result of an increase in incentives granted during 2008 and 2009, and the increase in the fair value of our stock options and restricted stock units (as calculated under the Black-Scholes-Merton valuation model) which is directly related to the increase in the value of our common stock during 2008 and the first half of 2009.  As a result, stock-based awards made in late-2008 through mid-2009 had higher associated costs than those awarded during the prior year.
 
 
·
Increased professional fees.  Our audit and legal-related activities increased over the prior year and we implemented an enhanced compensation plan for our Board of Directors in 2009.  
 
 
·
Marketing costs included $250,000 of amortization of the amendment of our client agreement with one of our significant clients.  The $1.0 million payment is being amortized over a four-year period, which is the term of the amended agreement.
 
 
·
The increases were offset by a decline in recruiting costs of approximately $223,000.  During 2008, we incurred significant costs associated with increasing our headcount to support strategic initiatives.
 
In addition, while we added significant resources during 2009, we made organizational changes to bring our internal cost structure in line with expected levels of revenue while reorganizing our functional groups to ensure that we capitalize on certain market opportunities.  We eliminated approximately six positions, including our Vice President of Client Development and other administrative personnel.

In connection with the reorganization, we incurred certain charges during 2009.  Those charges were primarily comprised of employee severance costs and related fringe benefits, totaling approximately $241,000.  The majority of the payments were made by December 31, 2009.  For 2009, SG&A, excluding the restructuring charge, as a percent of revenues was 10.8%.
 
 
Depreciation and Amortization
 
The following table sets forth a comparison of depreciation and amortization for the periods ended December 31:
 
               
Change
($ in thousands)
 
2009
   
2008
    $     %
Depreciation
  $ 435     $ 202     $ 233       115 %
Amortization
    128       214       (86     (40 )%
Total Depreciation and amortization
  $ 563     $ 416     $ 147       35 %

Amortization of intangibles consists of $128,000 in amortization of the capitalized value of provider contracts that were acquired in the 2003 acquisition of the assets of our predecessor, American CareSource Corporation by Patient Infosystems (now CareGuide, Inc.), our former parent corporation.  Each of these items is being amortized using the straight-line method over its expected useful life, which is five years for software and 15 years for provider contracts.  As of December 31, 2008, the intangible asset from the 2003 acquisition related to software development costs was fully amortized.
 
The increase in depreciation expense is a direct result of an increase in capital expenditures, which increased 63% in 2009 compared to 2008.  A significant portion of our expenditures in 2009 related to the continued development of our technology infrastructure.

Other Income
 
The following table sets forth a comparison of the components of other income for the periods ended December 31:
 
               
Change
($ in thousands)
 
2009
   
2008
    $     %
Interest income
  $ 130     $ 178     $ (48     (27 )%
Unrealized gain on warrant derivative
     324             324    
nm
 
Total other income
  $ 454     $ 178     $ 276       155 %

During 2009, we had unrealized gains of approximately $324,000, related to warrants accounted for under the liability method.   We use a two-step process for evaluating whether our equity-linked financial instruments or embedded features are indexed to our own stock.  Warrants to purchase 109,095 shares of common stock issued by the Company contain a strike price adjustment feature, which results in the instruments no longer being considered indexed to the Company’s own stock and required the Company to record these warrants under the liability accounting method.  Accordingly, on January 1, 2009, we adopted current accounting guidance that changed the current classification (from equity to liability) and the related accounting for these warrants.  As of that date, we reclassified the warrants, based on a fair value of $3.43 per warrant, as calculated using the Black–Scholes–Merton valuation model.  During 2009, the liability was adjusted for warrants exercised and the change in fair value of the warrants.  A liability of approximately $18,000 related to the stock warrants is included as a warrant derivative liability in our consolidated balance sheet as of December 31, 2009.  The unrealized gain on the warrant derivative reflects the change in fair value of the warrants.
 
Income Tax Provision
 
For the year ended December 31, 2009, we recorded an income tax benefit of approximately $533,000 and eliminated any remaining deferred tax asset valuation allowance.  As of December 31, 2009, the Company determined that it is more likely than not that we will realize the deferred tax assets.  The benefit recognized from the reversal of the valuation allowance on deferred tax assets was offset by a state tax provision of approximately $80,000.
 
Liquidity and Capital Resources
 
As of December 31, 2009, the Company had a working capital surplus of $11.1 million compared to $7.8 million at December 31, 2008.  In addition, our cash and cash equivalents balance increased to $11.9 million as of December 31, 2009 compared to $10.6 million at December 31, 2008.  The increase is primarily the result of net cash provided by operating activities of $2.6 million.  That increase was offset by capital expenditures of approximately $1.3 million during 2009.
 
 
During 2009, operating activities provided net cash of $2.6 million, the primary components of which were net income of $2.3 million, adjusted for non-cash charges of share-based compensation expense of $1.5 million, depreciation and amortization of approximately $563,000, a unrealized gain on our warrant derivative of approximately $324,000, $250,000 of amortization of the amendment of our client agreement with one of our significant clients, a deferred income tax benefit of approximately $643,000 and a $1.1 million decrease in operating assets and liabilities.  Net operating assets and liabilities declined due primarily to the $1.0 million payment made to one our significant clients in conjunction with the amendment of our agreement with that client.  Such payment was made in April 2009.
 
Investing activities during 2009 were comprised of investments in software development costs of approximately $628,000 and in property and equipment of approximately $653,000.  The software development costs relate primarily to enhancements to our internal legacy applications, while the increase in property and equipment relates primarily to investments in computer equipment and our facilities to accommodate our growth and increases in headcount.  
 
Historically, we have relied on a combination of internally generated cash and external sources of capital, including indebtedness or issuance of equity securities to fund our operations.  We believe our current cash balance of $11.9 million as of December 31, 2009 and expected future cash flows from operations will be sufficient to meet our anticipated cash needs for working capital, capital expenditures and other activities through at least the next twelve months.  If operating cash flows are not sufficient to meet our needs, we believe that credit or access to capital through issuance of equity would be available to us.  We do not have any lines of credit, credit facilities or outstanding bank indebtedness as of December 31, 2009.
 
Inflation
 
Inflation did not have a significant impact on the Company’s costs during the years ended December 31, 2009 and December 31, 2008, respectively.  The Company continues to monitor the impact of inflation in order to minimize its effects through pricing strategies, productivity improvements and cost reductions.
 
Off-Balance Sheet Arrangements
 
The Company does not have any off-balance sheet arrangements at December 31, 2009 or December 31, 2008 or for the periods then ended.
 
Critical Accounting Policies
 
Critical accounting policies are those that require application of management’s most difficult, subjective or complex judgments, often as a result of the need to make estimates about the effect of matters that are inherently uncertain and may change in subsequent periods.
 
The Company’s significant accounting policies are described in the Notes to the Consolidated Financial Statements located elsewhere in this Annual Report on Form 10-K. Not all of these significant accounting policies require management to make difficult, subjective or complex judgments or estimates. However, the following accounting policies are deemed to be critical by our management:
 
Intangible Assets.
 
Intangible assets consist of provider contracts and internally developed claims payment and billing software.  Each of these items is being amortized using the straight-line method over its expected useful life of five years for the software and fifteen years for the provider contracts.  Our experience to date is that we have approximately 2-4% annual turnover or attrition of provider contracts.  The provider contracts are being accounted for on a pooled basis and the actual cancellation rates of provider contracts that were acquired will be monitored for potential impairment or amortization adjustment, if warranted.  As of December 31, 2009, there is no impairment of this intangible asset.  The cost of adding additional providers is considered an ongoing operating expense.
 
Revenue recognition.
 
The Company recognizes revenue on the services that it provides, which includes (i) providing payor clients with a comprehensive network of ancillary healthcare providers, (ii) providing claims management, reporting, processing and payment services, (iii) providing network/need analysis to assess the benefits to payor clients of adding what additional/different service providers to the client-specific provider networks and (iv) providing credentialing of network services providers for inclusion in the client payor-specific provider networks.  Revenue is recognized when services are delivered, which occurs after processed claims are billed to the client payors and collections are reasonably assured.  The Company estimates revenues and costs of revenues using average historical collection rates and average historical margins earned on claims.  Periodically, revenues are adjusted to reflect actual cash collections so that revenues recognized accurately reflect cash collected.
 
 
The Company determines whether it is acting as a principal or agent in the fulfillment of the services rendered.  After careful evaluation of the key gross and net revenue recognition indicators, the Company acknowledges that while the determination of gross versus net reporting is highly judgmental in nature, the Company has concluded that its circumstances are most consistent with those key indicators that support gross revenue reporting.

Following are the key indicators that support the Company’s conclusion that it acts as a principal when settling claims for service providers through its contracted service provider network:
 
 
·
The Company is the primary obligor in the arrangement.  The Company has assessed its role as primary obligor as a strong indicator of gross reporting.  The Company believes that it is the primary obligor in its transactions because it is responsible for providing the services desired by its client payors.  The Company has distinct, separately negotiated contractual relationships with its client payors and with the ancillary health care providers in its networks.  The Company does not negotiate “on behalf of” its client payors and does not hold itself out as the agent of the client payors when negotiating the terms of the Company’s ancillary healthcare service provider agreements.  The Company’s agreements contractually prohibit client payors and service providers to enter into direct contractual relationships with one another.  The client payors have no control over the terms of the Company’s agreements with the service providers.  In executing transactions, the Company assumes key performance-related risks.  The client payors hold the Company responsible for fulfillment, as the provider, of all of the services the client payors are entitled to under their contracts; client payors do not look to the service providers for fulfillment.  In addition, the Company bears the pricing/margin risk as the principal in the transactions.  Because the contracts with the client payors and service providers are separately negotiated, the Company has complete discretion in negotiating both the prices it charges its client payors and the financial terms of its agreements with the service providers.  Since the Company’s profit is the spread between the amounts received from the client payors and the amount paid to the service providers, it bears significant pricing/margin risk.  There is no guaranteed mark-up payable to the Company on the amount the Company has contracted.  Thus, the Company bears the risk that amounts paid to the service provider will be greater than the amounts received from the client payors, resulting in a loss or negative claim.

 
·
The Company has latitude in establishing pricing.  As stated above, the Company has complete latitude in negotiating the price to be paid to the Company by each client payor and the price to be paid to each contracted service provider.  This type of pricing latitude indicates that the Company has the risks and rewards normally attributed to a principal in the transactions.
 
 
·
The Company changes the product or performs part of the services.  The Company provides the benefits associated with the relationships it builds with the client payors and the services providers.  While the parties could deal with each other directly, the client payors would not have the benefit of the Company’s experience and expertise in assembling a comprehensive network of service providers, in claims management, reporting and processing and payment services, in performing network/needs analysis to assess the benefits to client payors of adding additional/different service providers to the client payor-specific provider networks, and in credentialing network service providers.

 
·
The Company has complete discretion in supplier selection.   One of the key factors considered by client payors who engage the Company is to have the Company undertake the responsibility for identifying, qualifying, contracting with and managing the relationships with the ancillary healthcare service providers.  As part of the contractual arrangement between the Company and its client payors, the payors identify their obligations to their respective covered persons and then work with the Company to determine the types of ancillary healthcare services required in order for the payors to meet their obligations.  The Company may select the providers and contract with them to provide services at its discretion.

 
·
The Company is involved in the determination of product or service specifications.  The Company works with its client payors to determine the types of ancillary healthcare services required in order for the payors to meet their obligations to their respective covered persons.  In some respects, the Company is customizing the product through its efforts and ability to assemble a comprehensive network of providers for its customers that is tailored to each client payor’s specific needs.  In addition, as part of its claims processing and payment services, the Company works with the client payors, on the one hand, and the providers, on the other, to set claims review, management and payment specifications.

 
·
The supplier (and not the Company) has credit risk.  The Company believes it has some level of credit risk, but that risk is mitigated because the Company does not remit payment to providers unless and until it has received payment from the relevant client payors following the Company’s processing of a claim.
 
 
 
·
The amount that the Company earns is not fixed.  The Company does not earn a fixed amount per transaction nor does it realize a per-person per-month charge for its services.
 
The Company has evaluated the other indicators of gross and net revenue recognition, including whether or not the Company has general inventory risk.  The Company does not have any general inventory risk, as its business is not related to the manufacture, purchase or delivery of goods and it does not purchase in advance any of the services to be provided by the ancillary healthcare service providers.  While the absence of this risk would be one indicator in support of net revenue reporting, as described in detail above, the Company has carefully evaluated all of the key gross and net revenue recognition indicators and has concluded that its circumstances are most consistent with those key indicators that support gross revenue reporting.

Pending Accounting Pronouncements

In January 2010, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update No. 2010-06, Improving Disclosures about Fair Value Measurements. The Update provides amendments to FASB ASC 820-10 that requires entities to disclose separately the amounts of significant transfers in and out of Level 1 and Level 2 fair value measurements and describe the reasons for the transfers. In addition, the Update requires entities to present separately information about purchases, sales, issuances, and settlements in the reconciliation for fair value measurements using significant unobservable inputs (Level 3). The disclosures related to Level 1 and Level 2 fair value measurements are effective for us in 2010 and the disclosures related to Level 3 fair value measurements are effective for us in 2011. The Update requires new disclosures only, and will have no impact on our consolidated financial position, results of operations, or cash flows.
 
Item 8.                     Financial Statement and Supplementary Data.
 
The Company’s financial statement and supplementary data required to be filed pursuant to this Item 8 are located at the end of this Annual Report on Form 10-K, beginning on page F-1.
 
Item 9.                     Changes in and Disagreements with Accountants on Accounting and Financial Disclosure.
 
None.
 
Item 9A.                  Controls and Procedures.
 
Evaluation of Disclosure Controls and Procedures
 
Our management, with the participation of our Chief Executive Officer and Interim Chief Financial Officer, has evaluated the effectiveness of our disclosure controls and procedures as of December 31, 2009.  Based upon this evaluation, our Chief Executive Officer and Interim Chief Financial Officer concluded that our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15(d)-15(e) under the Exchange Act) are effective to ensure that information required to the disclosed by us in reports we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms, and is accumulated and communicated to our management, including our Chief Executive Officer and Interim Chief Financial Officer, as appropriate to allow timely decisions regarding required disclosures.

Management’s Annual Report on Internal Control over Financial Reporting
 
The management of the Company is responsible for establishing and maintaining adequate internal control over financial reporting by the Company.  “Internal control over financial reporting“ is defined in Rule 13a-15(f) and Rule 15d-15(f) under the Exchange Act, as amended, as a process designed by, or under the supervision of, the Company’s principal executive and principal financial officers, or persons performing similar functions, and effected by the Company’s Board of Directors, management and other personnel to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles and includes those policies and procedures that:
 
 
·
Pertain to the maintenance of records that in reasonable detail accurately and fairly reflect the transactions and dispositions of the assets of the Company;

 
·
Provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditure of the issuer are being made only in accordance with authorizations of management and directors of the Company; and
 
 
 
·
Provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of the Company’s assets that could have a material effect on the financial statements.
 
Internal control over financial reporting has inherent limitations and may not prevent or detect misstatements.  Also, projections of any evaluation of effectiveness to future periods are subject to the risks that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
 
Management assessed the effectiveness of the Company’s internal control over financial reporting as of December 31, 2009. In making this assessment, management used the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission (COSO) in Internal Control – Integrated Framework. Management reviewed the results of its assessment with the Audit Committee of the Company’s Board of Directors.  Based on this assessment, management believes that, as of December 31, 2009, the Company has maintained effective internal control over financial reporting.
 
This Annual Report does not include an attestation report of the Company’s registered public accounting firm regarding internal control over financial reporting.  Management’s report was not subject to attestation by the Company’s registered public accounting firm pursuant to temporary rules of the Securities and Exchange Commission that permit the Company to provide only management’s report in this Annual Report.
 
Changes in Internal Control over Financial Reporting
 
Our management, with the participation of our Chief Executive Officer and Interim Chief Financial Officer, has concluded that there were no changes in the Company’s internal controls over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) since the last fiscal quarter that have materially affected the Company’s internal controls over financial reporting or are reasonably likely to materially affect internal controls over financial reporting, including any corrective actions with regard to significant deficiencies and material weaknesses.
 
Item 9B.                  Other Information
 
On March 24, 2010, Kenneth S. George was named Chairman of the Company's Board of Directors (the “Board”), replacing David George, who resigned from the Board, both effective March 24, 2010. Kenneth S. George has served on the Board since January 2004. In connection with his appointment, Kenneth S. George was granted options to purchase 100,000 shares of the Company’s common stock, with an exercise price of $1.83, the closing price of the Company’s common stock on The NASDAQ Capital Market on March 24, 2010. The options were granted under the Company's 2009 Equity Incentive Plan and vest in equal annual increments over five years.
 
 
Item 10.                  Directors, Executive Officers and Corporate Governance
 
The information required by this Item 10 is incorporated herein by reference to the applicable information contained in the definitive proxy statement for our annual meeting of stockholders to be held on or about June 9, 2010, which will be filed with the SEC pursuant to Regulation 14A not later than 120 days after the Company’s fiscal year ended December 31, 2009.

Item 11.                   Executive Compensation
 
The information required by this Item 11 is incorporated herein by reference to the applicable information contained in the definitive proxy statement for our annual meeting of stockholders to be held on or about June 9, 2010, which will be filed with the SEC pursuant to Regulation 14A not later than 120 days after the Company’s fiscal year ended December 31, 2009.
 
Item 12.                   Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters
 
The following table provides information with respect to the equity securities that are authorized for issuance under our equity compensation plans as of December 31, 2009:
 
Equity Compensation Plan Information at December 31, 2009
 
   
 Plan Category
 
Number of securities to be issued upon
exercise of outstanding options, warrants and rights, (a)
   
Weighted-average exercise price of outstanding options, warrants and rights
(b)
   
Number of securities remaining available for future issuance under equity compensation plans (excluding securities reflected in column (a)
 
                   
Equity compensation plans approved by security holders
 
4,456,216
   
$2.55
   
1,590,178
 
Equity compensation plans not approved by security holders
 
   
 
$—
   
 
Total
 
4,456,216
   
$2.55
   
1,590,178
 
 
In addition, warrants to purchase 1,827,269 shares of Common Stock of the Company were issued and outstanding as of December 31, 2009, as shown in the table below.  These warrants had been granted as compensation to certain guarantors (including two of our directors) of Company debt that has since been retired by the Company, as part of compensation to the placement agent in connection with a March 2006 private placement of the Company’s Common Stock, and to a client of the Company as partial compensation for services performed.
 
   
Shares of Common Stock issuable under outstanding warrants
 
Weighted-average exercise price of outstanding warrants
             
Series  A (1)
    871,559     $ 0.40  
                 
Series  B (2)
    631,059     $ 0.49  
                 
Series  C (3)
    99,651     $ 5.50  
                 
Series D (4)
    225,000     $ 1.84  
                 
Total Warrants Outstanding
    1,827,269     $ 0.89  
 
 
(1)
Series A warrants were granted on January 20, 2005 to John Pappajohn and Derace L. Schaffer in conjunction with the personal guarantees associated with the Company’s $3,000,000 line of credit with Wells Fargo Bank, NA.  As of March 22, 2010, all Series A warrants were exercised.
 
(2)
Series B warrants were granted on August 9, 2005 to John Pappajohn, Derace L. Schaffer and Matthew P. Kinley in conjunction with increasing the Company’s line of credit with Wells Fargo Bank, NA from $3,000,000 to $4,000,000 and the associated increase in the personal guarantees.

(3)
Service warrants were granted as part of the compensation to Laidlaw and Company in connection with the Company’s March 2006 private placement.
 
(4)
These warrants were granted on May 21, 2007 to Corporate Health Plans of America, Inc., an affiliate of the Company’s client, Texas True Choice, Inc. (“Texas True Choice”), as partial compensation to Texas True Choice for services to be performed by it pursuant to an ancillary care services network access agreement between the Company and Texas True Choice. 
 
The other information required by this Item 12 is incorporated herein by reference to the applicable information contained in the definitive proxy statement for our annual meeting of stockholders to be held on or about June 9, 2010, which will be filed with the SEC pursuant to Regulation 14A not later than 120 days after the Company’s fiscal year ended December 31, 2009.
 
Item 13.                   Certain Relationships and Related Transactions, and Director Independence
 
The information required by this Item 13 is incorporated herein by reference to the applicable information contained in the definitive proxy statement for our annual meeting of stockholders to be held on or about June 9, 2010, which will be filed with the SEC pursuant to Regulation 14A not later than 120 days after the Company’s fiscal year ended December 31, 2009.
 
Item 14.                   Principal Accounting Fees and Services
 
The information required by this Item 14 is incorporated herein by reference to the applicable information contained in the definitive proxy statement for our annual meeting of stockholders to be held on or about June 9, 2010, which will be filed with the SEC pursuant to Regulation 14A not later than 120 days after the Company’s fiscal year ended December 31, 2009.
 
  PART IV
 
Item 15.                  Exhibits and Financial Statement Schedules
 
(a)
The following documents are filed as part of this Annual Report on Form 10-K:
 
(1)
Financial Statements
 
The following financial statements are set forth in Item 8 hereof:
 
Document
Pages
   
Report of Independent Registered Public Accounting Firm
F-1
   
Consolidated Statements of Income for the Years Ended December 31, 2009 and 2008
F-2
Consolidated Balance Sheets as of December 31, 2009 and 2008
F-3
Consolidated Statements of Stockholders’ Equity for the Years Ended December 31, 2009 and 2008
F-4
Consolidated Statements of Cash Flows for the Years Ended December 31, 2009 and 2008
F-5
Notes to Consolidated Financial Statements
F-6
 
 
(2)
Financial Statement Schedules
 
None.
 
(3)
Exhibits
 
Reference is made to the Exhibit Index following this Annual Report on Form 10-K.
 
 
Report of Independent Registered Public Accounting Firm
 
To the Board of Directors and Stockholders
 
American CareSource Holdings, Inc.
 
We have audited the accompanying consolidated balance sheets of American CareSource Holdings, Inc. and subsidiary as of December 31, 2009 and 2008, and the related consolidated statements of income, stockholders’ equity, and cash flows for each of the years then ended.  These financial statements are the responsibility of the Company’s management.  Our responsibility is to express an opinion on these financial statements based on our audits.
 
We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States).  Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement.  An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements.  An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation.  We believe that our audits provide a reasonable basis for our opinion.
 
In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of American CareSource Holdings, Inc. and subsidiary as of December 31, 2009 and 2008, and the results of their operations and their cash flows for the years then ended, in conformity with U.S. generally accepted accounting principles.
 
As described in Note 10 to the consolidated financial statements, effective January 1, 2009, American CareSource Holdings, Inc. and subsidiary adopted the provisions of Accounting Standards Codification Topic 815-40 and reclassified certain warrants previously classified as an equity instrument to a liability.  
 
We were not engaged to examine management’s assessment of the effectiveness of American CareSource Holdings, Inc. and subsidiary’s internal control over financial reporting as of December 31, 2009, included in Item 9A(T) of Form 10-K and, accordingly, we do not express an opinion thereon.
 
/s/ McGladrey & Pullen, LLP
 
Des Moines, Iowa
March 26, 2010
 
 
AMERICAN CARESOURCE HOLDINGS, INC.
CONSOLIDATED STATEMENTS OF INCOME
For the years ended December 31
(amounts in thousands, except per share data)
 
   
2009
   
2008
 
             
Net revenues
  $ 68,311     $ 58,289  
Cost of revenues:
               
Provider payments
    51,235       42,603  
Administrative fees
    3,302       3,395  
Claims administration and provider development
    4,252       3,255  
Total cost of revenues
    58,789       49,253  
                 
Contribution margin
    9,522       9,036  
                 
Selling, general and administrative expenses
    7,626       5,095  
Depreciation and amortization
    563       416  
Total operating expenses
    8,189       5,511  
                 
Operating income
    1,333       3,525  
                 
Other income:
               
Interest income
    130       178  
Unrealized gain on warrant derivative
    324        
Total other income
    454       178  
                 
Income before income taxes
    1,787       3,703  
Income tax provision (benefit)
    (533 )     65  
Net income
  $ 2,320     $ 3,638  
                 
Earnings per common share:
               
Basic
  $ 0.15     $ 0.24  
Diluted
  $ 0.11     $ 0.21  
                 
Basic weighted average common shares outstanding
    15,469       15,084  
Diluted weighted average common shares outstanding
    17,764       17,736  

 
See accompanying notes.
 
 
AMERICAN CARESOURCE HOLDINGS, INC.
CONSOLIDATED BALANCE SHEETS
December 31
(amounts in thousands except per share amounts)
 
   
2009
   
2008
 
ASSETS
           
Current assets:
           
Cash and cash equivalents
  $ 11,868     $ 10,578  
Accounts receivable, net
    7,474       5,788  
Prepaid expenses and other current assets
    822       490  
Deferred income taxes
    576       6  
Total current assets
    20,740       16,862  
                 
Property and equipment, net
    1,762       915  
                 
Other assets:
               
Deferred income taxes
    317       244  
Other assets
    657       883  
Intangible assets, net
    1,153       1,281  
Goodwill
    4,361       4,361  
    $ 28,990     $ 24,546  
                 
LIABILITIES AND SHAREHOLDERS’ EQUITY
               
Current liabilities:
               
Due to service providers
  $ 7,702     $ 5,964  
Accounts payable and accrued liabilities
    1,980       3,115  
Total current liabilities
    9,682       9,079  
                 
Warrant derivative liability
    18        
                 
Commitments and contingencies
               
                 
Shareholders’ equity:
               
Preferred stock, $0.01 par value; 10,000 shares authorized none issued
           
Common stock, $0.01 par value; 40,000 shares authorized; 15,642 and 15,407 shares issued and outstanding in 2009 and 2008, respectively
    156       154  
Additional paid-in capital
    20,605       19,046  
Accumulated deficit
    (1,471 )     (3,733 )
Total shareholders’ equity
    19,290       15,467  
    $ 28,990     $ 24,546  

 
See accompanying notes.
 
 
AMERICAN CARESOURCE HOLDINGS, INC.
CONSOLIDATED STATEMENT OF STOCKHOLDERS’ EQUITY
For the years ended December 31, 2009 and 2008
(amounts in thousands)
 
   
Common Stock
                   
   
Shares
   
Amount
   
Additional Paid-in Capital
   
Accumulated Deficit
   
Total Stockholders’ Equity
 
Balance at December 31, 2007
    14,668     $ 145     $ 17,614     $ (7,371 )   $ 10,388  
Net income
                      3,638       3,638  
Stock-based compensation expense
                699             699  
Issuance of common stock upon exercise of stock options
    701       7       445             452  
Issuance of common stock upon exercise of stock warrants
    23       1       128             129  
Issuance of common stock upon net warrant exercises
    15       1       (1 )            
Issuance of common stock warrants for payment of client management fees
                161             161  
Balance at December 31, 2008
    15,407     $ 154     $ 19,046     $ (3,733 )   $ 15,467  
Cumulative effect of change in accounting principle – January 1, 2009 reclassification of embedded feature of equity-linked financial instrument to warrant derivative liability
                (316 )     (58 )     (374 )
Net income
                      2,320       2,320  
Stock-based compensation expense
                1,495             1,495  
Issuance of common stock upon exercise of stock options and restricted stock units
    20             (12 )           (12 )
Issuance of common stock upon exercise of stock warrants
    215       2       81             83  
Issuance of common stock warrants for payment of client management fees
                311             311  
Balance at December 31, 2009
    15,642     $ 156     $ 20,605     $ (1,471 )   $ 19,290  

 
See accompanying notes.
 
 
AMERICAN CARESOURCE HOLDINGS, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
For the years ended December 31
(amounts in thousands)
 
   
2009
   
2008
 
Cash flows from operating activities:
           
Net income
  $ 2,320     $ 3,638  
Adjustments to reconcile net income to net cash provided by operations:
               
Stock-based compensation expense
    1,495       699  
Depreciation and amortization
    563       415  
Unrealized gain on warrant derivative
    (324 )      
Amortization of long-term client agreement
    250        
Deferred income tax provision (benefit)
    (643 )     12  
Changes in operating assets and liabilities:
               
Accounts receivable
    (1,686 )     (2,137 )
Prepaid expenses and other assets
    (56 )     429  
Accounts payable and accrued liabilities
    (1,102 )     689  
Due to service providers
    1,738       2,620  
Net cash provided by operating activities
    2,555       6,365  
                 
Cash flows from investing activities:
               
Investments in internally developed software
    (628 )     (492 )
Investments in property and equipment
    (653 )     (292 )
Redemption of certificate of deposit
          145  
Net cash used in investing activities
    (1,281 )     (639 )
                 
Cash flows from financing activities:
               
Proceeds from exercise of stock warrants
    13       127  
Proceeds from exercise of stock options
    3       452  
Net cash provided by financing activities
    16       579  
                 
Net increase in cash and cash equivalents
    1,290       6,305  
Cash and cash equivalents at beginning of period
    10,578       4,273  
                 
Cash and cash equivalents at end of period
  $ 11,868     $ 10,578  
                 
Supplemental cash flow information:
               
Cash paid for taxes
  $ 90     $ 15  
                 
Supplemental non-cash financing activity:
               
Warrants issued as payment of client management fees
  $ 311     $ 161  
Warrant exercise in accrued liabilities
    38        
Warrant derivative liability transferred to equity upon exercise
    32        

 
See accompanying notes.
 
 
AMERICAN CARESOURCE HOLDINGS, INC.
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
December 31, 2009
(Tables in thousands, except per share amounts)

 
1. Summary of Significant Accounting Policies
 
American CareSource Holdings, Inc. (“ACS,” “Company,” the “Registrant,” “we,” “us,” or “our,”) is an ancillary benefits management company that offers cost effective access to a comprehensive national network of ancillary healthcare service providers.  The Company’s clients, healthcare payors, which include preferred provider organizations (“PPOs”), third party administrators (“TPAs”), insurance companies, large self-funded organizations and Taft-Hartley union plans (i.e., employee benefit plans that are self-administered under collective bargaining agreements), engage the Company to provide them with a complete outsourced solution designed to manage each customer’s obligations to its covered persons.  The Company offers its customers this solution by:
 
 
·
providing payors with a comprehensive network of ancillary healthcare services providers that is tailored to each payor customer’s specific needs and is available to each payor customer’s covered persons for covered services;
 
·
providing payor customers with claims management, reporting, and processing and payment services;
 
·
performing network/needs analysis to assess the benefits to payor customers of adding additional/different service providers to the payor customer-specific provider networks; and
 
·
credentialing network service providers for inclusion in the payor customer-specific provider networks.
 
During the third quarter of 2008, the Company’s Board of Directors approved the decision to move the listing of the Company’s common stock to The NASDAQ Stock Market (“the NASDAQ”) from the American Stock Exchange.  Trading of the Company’s common stock commenced on the NASDAQ on September 29, 2008 under the stock symbol “ANCI”.
 
Basis of Presentation
 
The consolidated financial statements include the accounts of the Company and its one wholly-owned subsidiary, Ancillary Care Services, Inc.  All material intercompany accounts and transactions are eliminated in consolidation.  Certain prior year amounts have been reclassified within the consolidated financial statements to conform to the current year presentation.
 
Cash and Cash Equivalents
 
The Company considers all highly-liquid investments with original maturities of three months or less to be cash equivalents. Cash and cash equivalents include amounts in deposit accounts in excess of federally insured limits of $250,000.  The Company has not experienced any losses in such accounts.
 
Revenue Recognition
 
The Company recognizes revenue on the services that it provides, which includes (i) providing payor clients with a comprehensive network of ancillary healthcare providers, (ii) providing claims management, reporting, processing and payment services, (iii) providing network/need analysis to assess the benefits to payor clients of adding what additional/different service providers to the client-specific provider networks and (iv) providing credentialing of network services providers for inclusion in the client payor-specific provider networks.  Revenue is recognized when services are delivered, which occurs after processed claims are billed to the client payors and collections are reasonably assured.  The Company estimates revenues and costs of revenues using average historical collection rates and average historical margins earned on claims.  Periodically, revenues are adjusted to reflect actual cash collections so that revenues recognized accurately reflect cash collected.
 

 
The Company determines whether it is acting as a principal or agent in the fulfillment of the services rendered.  After careful evaluation of the key gross and net revenue recognition indicators, the Company acknowledges that while the determination of gross versus net reporting is highly judgmental in nature, the Company has concluded that its circumstances are most consistent with those key indicators that support gross revenue reporting.

Following are the key indicators that support the Company’s conclusion that it acts as a principal when settling claims for service providers through its contracted service provider network:

 
·
The Company is the primary obligor in the arrangement.  The Company has assessed its role as primary obligor as a strong indicator of gross reporting.  The Company believes that it is the primary obligor in its transactions because it is responsible for providing the services desired by its client payors.  The Company has distinct, separately negotiated contractual relationships with its client payors and with the ancillary health care providers in its networks.  The Company does not negotiate “on behalf of” its client payors and does not hold itself out as the agent of the client payors when negotiating the terms of the Company’s ancillary healthcare service provider agreements.  The Company’s agreements contractually prohibit client payors and service providers to enter into direct contractual relationships with one another.  The client payors have no control over the terms of the Company’s agreements with the service providers.  In executing transactions, the Company assumes key performance-related risks.  The client payors hold the Company responsible for fulfillment, as the provider, of all of the services the client payors are entitled to under their contracts; client payors do not look to the service providers for fulfillment.  In addition, the Company bears the pricing/margin risk as the principal in the transactions.  Because the contracts with the client payors and service providers are separately negotiated, the Company has complete discretion in negotiating both the prices it charges its client payors and the financial terms of its agreements with the service providers.  Since the Company’s profit is the spread between the amounts received from the client payors and the amount paid to the service providers, it bears significant pricing/margin risk.  There is no guaranteed mark-up payable to the Company on the amount the Company has contracted.  Thus, the Company bears the risk that amounts paid to the service provider will be greater than the amounts received from the client payors, resulting in a loss or negative claim.
 
 
·
The Company has latitude in establishing pricing.  As stated above, the Company has complete latitude in negotiating the price to be paid to the Company by each client payor and the price to be paid to each contracted service provider.  This type of pricing latitude indicates that the Company has the risks and rewards normally attributed to a principal in the transactions.
 
 
·
The Company changes the product or performs part of the services.  The Company provides the benefits associated with the relationships it builds with the client payors and the services providers.  While the parties could deal with each other directly, the client payors would not have the benefit of the Company’s experience and expertise in assembling a comprehensive network of service providers, in claims management, reporting and processing and payment services, in performing network/needs analysis to assess the benefits to client payors of adding additional/different service providers to the client payor-specific provider networks, and in credentialing network service providers.
 
 
·
The Company has discretion in supplier selection.  The Company has complete discretion in supplier selection.  One of the key factors considered by client payors who engage the Company is to have the Company undertake the responsibility for identifying, qualifying, contracting with and managing the relationships with the ancillary healthcare service providers.  As part of the contractual arrangement between the Company and its client payors, the payors identify their obligations to their respective covered persons and then work with the Company to determine the types of ancillary healthcare services required in order for the payors to meet their obligations.  The Company may select the providers and contract with them to provide services at its discretion.
 
 
·
The Company is involved in the determination of product or service specifications.  The Company works with its client payors to determine the types of ancillary healthcare services required in order for the payors to meet their obligations to their respective covered persons.  In some respects, the Company is customizing the product through its efforts and ability to assemble a comprehensive network of providers for its customers that is tailored to each client payor’s specific needs.  In addition, as part of its claims processing and payment services, the Company works with the client payors, on the one hand, and the providers, on the other, to set claims review, management and payment specifications.
 
 
 
·
The supplier (and not the Company) has credit risk.  The Company believes it has some level of credit risk, but that risk is mitigated because the Company does not remit payment to providers unless and until it has received payment from the relevant client payors following the Company’s processing of a claim.
 
 
·
The amount that the Company earns is not fixed.  The Company does not earn a fixed amount per transaction nor does it realize a per-person per-month charge for its services.
 
The Company has evaluated the other indicators of gross and net revenue recognition, including whether or not the Company has general inventory risk.  The Company does not have any general inventory risk, as its business is not related to the manufacture, purchase or delivery of goods and it does not purchase in advance any of the services to be provided by the ancillary healthcare service providers.  While the absence of this risk would be one indicator in support of net revenue reporting, as described in detail above, the Company has carefully evaluated all of the key gross and net revenue recognition indicators and has concluded that its circumstances are most consistent with those key indicators that support gross revenue reporting.

If the Company were to report its revenues net of provider payments rather than on a gross reporting basis, for the years ended December 31, 2009 and December 31, 2008, its net revenues would have been $17.1 million and $15.7 million, respectively.
 
Provider Payments
 
Payments to providers is the largest component of our cost of revenues and it consists of our payments for ancillary care services in accordance with contracts negotiated separately with providers for specific ancillary services.
 
Use of Estimates
 
The preparation of financial statements in conformity with accounting principles generally accepted in the United States requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period.  Actual amounts could differ from those estimates.
 
Property and Equipment
 
Property and equipment are recorded at original cost and increased by the cost of any significant improvements subsequent to purchase.  The Company expenses repairs and maintenance as incurred.  Depreciation and amortization is calculated using the straight-line method over the shorter of the asset’s estimated useful life or the term of the lease in the case of leasehold improvements.  The Company capitalizes costs associated with software developed for internal use.  During 2009 and 2008, we capitalized approximately $628,000 and $492,000 of internally developed software costs, respectively.  Internally developed software is being amortized over a useful life of 5-years.
 
Research and Development
 
Research and development costs are expensed as incurred.
 
 
Income Taxes
 
Income taxes are accounted for under the asset and liability method.  Deferred taxes arise because of different treatment between financial statement accounting and tax accounting, known as “temporary differences”.  The Company records the tax effect of these temporary differences as “deferred tax assets” (generally items that can be used as a tax deduction of credit in the future periods) and “deferred tax liabilities” (generally items that we received a tax deduction for, which have not yet been recorded in the income statement).  The deferred tax assets and liabilities are measured using enacted tax rules and laws that are expected to be in effect when the temporary differences are expected to be recovered or settled.  A valuation allowance would be established to reduce deferred tax assets if it is more likely than not that a deferred tax assets will not be realized.
 
Stock Compensation
 
The Company records all stock-based payments to employees in the consolidated financial statements based on their estimated fair values as of the measurement date of the respective awards.  Additional information about the Company’s share-based payment plan is presented in Note 8.
 
Segment and Related Information
 
The Company uses the “management approach” for reporting information about segments in our annual and interim financial statements.  The management approach is based on the way the chief operating decision-maker organizes segments within a company for making operating decisions and assessing performance.  Reportable segments are based on products and services, geography, legal structure, management structure and any other manner in which management disaggregates a company.  Based on the “management approach” model, the Company determined that our business is comprised of a single operating segment.
 
Fair Value of Financial Instruments
 
The Company’s financial instruments consist primarily of cash and cash equivalents, accounts receivable, accounts payable and accrued expenses.  The fair value of instruments is determined by reference to various market data and other valuation techniques, as appropriate.  Unless otherwise disclosed, the fair value of short-term financial instruments approximates their recorded values due to the short-term nature of the instruments.
 
Pending Accounting Pronouncements
 
In January 2010, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update No. 2010-06, Improving Disclosures about Fair Value Measurements. The Update provides amendments to FASB ASC 820-10 that requires entities to disclose separately the amounts of significant transfers in and out of Level 1 and Level 2 fair value measurements and describe the reasons for the transfers. In addition, the Update requires entities to present separately information about purchases, sales, issuances, and settlements in the reconciliation for fair value measurements using significant unobservable inputs (Level 3). The disclosures related to Level 1 and Level 2 fair value measurements are effective for us in 2010 and the disclosures related to Level 3 fair value measurements are effective for us in 2011. The Update requires new disclosures only, and will have no impact on our consolidated financial position, results of operations, or cash flows.
 
Recently Adopted Accounting Pronouncements
 
In June 2009, the Financial Accounting Standards Board (“FASB”) issued SFAS No. 168, The “FASB Accounting Standards Codification” and the Hierarchy of Generally Accepted Accounting Principles. This standard replaces SFAS No. 162, The Hierarchy of Generally Accepted Accounting Principles, and establishes only two levels of U.S. GAAP, authoritative and non-authoritative. The FASB Accounting Standards Codification (the “Codification”) will become the source of authoritative, nongovernmental GAAP, except for rules and interpretive releases of the SEC, which are sources of authoritative GAAP for SEC registrants. All other non-grandfathered, non-SEC accounting literature not included in the Codification will become non-authoritative.  As the Codification was not intended to change or alter existing GAAP, it had no impact on our consolidated financial statements.
 
 
In May 2009, the FASB issued guidance regarding the reporting of subsequent events. This guidance is intended to establish general standards of accounting for and disclosure of events that occur after the balance sheet date but before financial statements are issued or are available to be issued. Specifically, it sets forth the period after the balance sheet date during which management of a reporting entity should evaluate events or transactions that may occur for potential recognition or disclosure in the financial statements, the circumstances under which an entity should recognize events or transactions occurring after the balance sheet date in its financial statements, and the disclosures that an entity should make about events or transactions that occurred after the balance sheet date. 
 
2. Concentration of Credit Risk
 
The Company has two client payor relationships that individually comprise a significant portion of our revenue.  The following is a summary of the approximate amounts of the Company’s revenue and accounts receivable contributed by each of these customers as of and for the years ended December 31:
 
 
2009
 
2008
                       
 
Accounts Receivable
 
Revenue
 
% of Total Revenue
 
Accounts Receivable
 
Revenue
 
% of Total Revenue
Client A
$
2,976
 
$
32,454
 
47
%
 
$
3,059
 
$
34,275
 
59
%
Client B
 
3,478
 
 
25,897
 
38
 
 
 
2,369
 
 
22,688
 
39
 
All Others
 
1,020
 
 
9,960
 
15
 
 
 
360
 
 
1,326
 
2
 
 
$
7,474
 
$
68,311
 
100
%
 
$
5,788
 
$
58,289
 
100
%

Client A includes five entities and Client B includes two entities, which are aggregated for this presentation.  The Company contracted with these entities from 2006 through 2009.
 
3. Allowance for Doubtful Accounts
 
The Company maintains an allowance for doubtful accounts which is provided for at the time revenue is recognized.  Co-payments, deductibles and co-insurance payments can all impact the collectability of each individual claim submitted to payors for payment.  While the Company is able to process a claim and estimate the cash it will receive from the payor for that claim, the presence of co-pays, deductibles and co-insurance payments can affect the ultimate collectability of the claim.  The Company records an allowance against gross revenue to better estimate collectability.  The allowance is applied specifically for each payor and is adjusted to reflect the Company’s collection experience on a quarterly basis.
 
The following table summarizes the changes in the allowance for doubtful accounts for the years ended December 31:
 
   
2009
   
2008
 
Beginning balance
  $ 200     $ 190  
Provisions for losses - accounts receivable
          85  
Deduction for accounts charged off
    (42 )     (75 )
Ending balance
  $ 158     $ 200  

4. Property and Equipment
 
Property and equipment, net consists of the following:
 
     
Useful Lives (years)
   
2009
 
2008
 
                         
Computer equipment
   
3-5
 
 
$
428
 
 
$
379
 
Software – purchased
   
3-5
 
 
 
434
 
 
 
329
 
Software – internally developed
   
5
     
1,164
     
536
 
Furniture and fixtures
   
5
 
 
 
356
 
 
 
146
 
Leasehold improvements
   
7
 
 
 
205
 
 
 
40
 
         
 
 
2,587
 
 
 
1,430
 
Accumulated depreciation and amortization
       
 
 
(825
)
 
 
(515
)
Property and equipment, net
     
 
 
$
1,762
 
 
$
915
 
 
 
5. Income Taxes
 
Income tax provision (benefit) for the years ended December 31 differed from the U.S. federal income tax rate of 34% approximately in the amounts indicated as a result of the following:
 
   
2009
 
2008
 
Computed “expected” tax provision
 
$
608
 
 
$
1,273
 
Change in the valuation allowance for deferred tax assets
 
 
(1,199
)
 
 
(1,217
)
Change in fair value of warrant derivative liability
 
 
(113
)
 
 
 
State taxes
 
 
80
 
 
 
65
 
Other
 
 
91
 
 
 
(56
)
Total income tax provision (benefit)
 
$
(533
)
 
$
65
 
 
Differences between financial accounting principles and tax laws cause differences between the bases of certain assets and liabilities for financial reporting purposes and tax purposes.
 
The tax effects of these differences, to the extent they are temporary, are recorded as deferred tax assets and liabilities and consisted of the following components:
 
   
2009
 
2008
Deferred tax assets:
 
 
 
 
 
 
   
Operating loss carryforward
 
$
196
 
 
$
815
 
Accounts receivable allowance
 
 
55
 
 
 
70
 
Warrants
 
 
229
 
 
 
176
 
Texas tax credit carryforward
 
 
244
 
 
 
250
 
Stock option compensation
 
 
911
 
 
 
395
 
Accrued expenses
   
147
     
285
 
Alternative Minimum Tax credit carryforwards
 
 
39
 
 
 
 
Total deferred tax assets
 
 
1,821
 
 
 
1,991
 
Deferred tax liabilities:
 
 
   
 
 
 
 
Goodwill
 
 
(442
)
 
 
(322
)
Fixed assets
 
 
(456
)
 
 
(199
)
Prepaid expense
 
 
(30
)
 
 
(21
)
Total deferred tax liabilities
 
 
(928
)
 
 
(542
)
 
 
 
   
 
 
 
 
Net deferred tax assets
 
 
893
 
 
 
1,449
 
Valuation allowance
 
 
 
 
 
(1,199
)
Deferred tax assets, net of valuation allowance
 
$
893
 
 
$
250
 
 
As of December 31, 2009, based on the operating results achieved in 2008 and 2009, the Company has determined that it is more likely than not that it will utilize its existing deferred tax assets.  Thus, the existing valuation allowance of $1.2 million was eliminated during the year ended December 31, 2009.
 
As of December 31, 2009, the net operating loss carryforward was approximately $4.1 million which expires in 2025 through 2027.  Included in the net operating loss carryforward is approximately $3.6 million which relates to the excess tax benefits for stock options and warrants exercised which will result in a credit into additional paid-in capital of approximately $1.2 million when the associated tax deduction results in a reduction in income taxes payable.
 
The income tax expense (benefit) shown on the statement of operations for the years ended December 31, 2009 and 2008 consisted of the following:
 
   
2009
 
2008
Current
 
$
110
 
 
$
53
 
Deferred
 
 
(643
)
 
 
12
 
 
 
$
(533
)
 
$
65
 

The Company has identified the United States and Texas as major tax jurisdictions which remain open to examination for periods subsequent to December 31, 2005.
 
 
6. Goodwill and Intangible Assets
 
Goodwill is evaluated for impairment annually as of December or more frequently if impairment indicators arise.  An impairment loss is recognized to the extent that the carrying amount exceeds the asset’s fair value.  As of December 31, 2009 and 2008, we have determined that no impairment of goodwill exists.
 
Intangible assets consist of provider contracts and internally developed claims payment and billing software.  Each of these items is being amortized using the straight-line method over its expected useful life of 5 years for the software and 15 years for the provider contracts.  Our experience to date is that we have approximately 2-4% annual turnover or attrition of provider contracts.  The provider contracts are being accounted for on a pooled basis and the actual cancellation rates of provider contracts that were acquired are monitored for potential impairment or amortization adjustment, if warranted.  As of December 31, 2009, there were no indicators of impairment of these intangible assets.  The cost of adding additional providers is considered an ongoing operating expense.
 
The following is a summary of our intangible assets as of December 31 for the years presented:
 
   
2009
   
2008
 
             
Provider contracts
 
$
1,921
 
 
$
1,921
 
Software
 
 
428
 
 
 
428
 
 
 
 
2,349
 
 
 
2,349
 
Accumulated amortization
 
 
(1,196
)
 
 
(1,068
)
  Acquisition intangibles, net
 
$
1,153
 
 
$
1,281
 

Amortization expense was approximately $128,000 and $214,000 for the years ended December 31, 2009 and 2008, respectively.  Amortization expense is estimated at $128,000 per year through 2018.
 
7. Commitments and Contingencies
 
The Company leases certain equipment and office space under non-cancelable lease agreements, which expire at various dates through April 2013.
 
At December 31, 2009 minimum annual lease payments for operating leases are approximately as follows:
 
 
Operating Leases
     
2010
 
421
2011
 
423
2012
 
412
2013
 
104
 
 
 
Total minimum lease payments
$
1,360

Rent expense related to operating leases was approximately $342,000 and $154,000 for the years ended December 31, 2009 and 2008, respectively.
 
8. Stock-Based Compensation
 
Stock Options
 
American CareSource Holdings, Inc. has an Employee Stock Option Plan (the “Stock Option Plan”) for the benefit of certain employees, non-employee directors, and key advisors.  On May 16, 2005, the stockholders approved the 2005 Stock Option Plan which (i) authorized options to purchase 2,249,329 shares and (ii) established the class of eligible participants to include employees, nominees to the Board of Directors of American CareSource Holdings and consultants engaged by American CareSource Holdings, limited to 50,000 the number of shares of Common Stock underlying the one-time grant of a Non-Qualified Option to which non-employee directors or non-employee nominees of the Board of Directors may be entitled.  The Company filed a registration statement on Form S-8 registering the issuance of 2,249,329 of the Stock Option Plan shares on April 7, 2006. Stock options granted under the Stock Option Plan may be of two types:  (1) incentive stock options and (2) nonqualified stock options.  The option price of such grants shall be determined by a Committee of the Board of Directors (the “Committee”), but shall not be less than the estimated fair value of the common stock at the date the option is granted.  The Committee shall fix the terms of the grants with no option term lasting longer than ten years.  The ability to exercise such options shall be determined by the Committee when the options are granted.
 
 
On May 24, 2007, the Company amended the Stock Option Plan to increase the maximum number of shares of Common Stock that may be issued pursuant to the Stock Option Plan.  The American CareSource Holdings, Inc. Amended and Restated 2005 Stock Option Plan (the “Amended and Restated Plan”) increased the shares available for issue under the Stock Option Plan by 1,000,000 shares to a total of 3,249,329 shares.  The Company filed a registration statement on Form S-8 registering the issuance of the additional shares on June 14, 2007.
 
In November 2008, the Company again amended the Plan to increase the number of shares under the plan by 500,000 to a total of 3,749,329 shares, which amendment was approved by the stockholders of the Company on May 19, 2009.
 
On May 19, 2009, the stockholders of the Company approved the 2009 Equity Incentive Plan (the “2009 Plan”).  The purpose of the 2009 Plan is (a) to allow selected employees and officers of the Company to acquire and increase equity ownership in the Company, which will strengthen their commitment to the success of the Company, and to attract new employees, officers and consultants, (b) to provide annual cash incentive compensation opportunities that are competitive with other peer corporations, (c) to optimize the profitability and growth of the Company through incentives that are consistent with the Company’s goals, (d) to provide grantees an incentive for individual excellence, (e) to promote teamwork and (f) to attract and retain highly-qualified persons to serve as non-employee directors.  The Company filed a registration statement on Form S-8 registering the issuance of the 1,500,000 shares of the 2009 Plan on May 21, 2009. The 2009 Plan allows for awards of non-qualified options, stock appreciation rights, restricted shares, performance units/shares, deferred stock, dividend equivalents and other stock-based awards.  The term of the 2009 Plan is ten years and all non-qualified options will be valued at not less than 100% of the market value of the Company’s stock on the date of grant.
 
Shares of common stock reserved for future grants under the Stock Option Plan and the 2009 Plan (the “Plans”) were 1,590,178 and 393,292 at December 31, 2009 and 2008, respectively.
 
Compensation expense related to all equity awards, including non-qualified stock options and restricted stock units, that has been charged against income for the years ended December 31, 2009 and 2008 was approximately $1.5 million and $699,000, respectively.
 
The awards granted to employees and non-employee directors become exercisable over periods of one to five years.  The fair value of each option award granted is estimated on the date of grant using the Black-Scholes-Merton valuation model that uses the assumptions noted in the following table.  Volatility is calculated using an analysis of historical volatility.  The Company believes that the historical volatility of the Company’s stock is the best method for estimating future volatility.  The expected lives of options are determined based on the Company’s historical share option exercise experience.  The Company believes the historical experience method is the best estimate of future exercise patterns currently available.  The risk-free interest rates are determined using the implied yield currently available for zero-coupon U.S. government issues with a remaining term equal to the expected life of the options.  The expected dividend yields are based on the approved annual dividend rate in effect and current market price of the underlying common stock at the time of grant.
 
   
2009
 
2008
Weighted average grant date fair value
 
$3.87
 
$2.82
Weighted average assumptions used
 
 
 
 
Expected volatility
 
 69.8%
 
 65.8%
Expected lives
 
6.4 years
 
5.3 years
Risk free interest rate
 
 2.6%
 
 2.7%
Forfeiture rate
 
 24.3%
 
 24.3%
Dividend rate
 
 
 
 
A summary of stock option activity is as follows:
 
   
Options
   
Weighted-Average Exercise Price
           
Outstanding at December 31, 2007
 
2,001
 
 
$1.41
 
 
 
 
 
 
Granted
 
1,115
 
 
$4.88
 
 
 
 
 
 
Forfeited
 
(60
)
 
$2.82
 
 
 
 
 
 
Exercised
 
(701
)
 
$0.65
 
 
 
 
 
 
Outstanding at December 31, 2008
 
2,355
 
 
$3.25
 
 
 
 
 
 
Granted
 
450
 
 
$5.96
 
 
 
 
 
 
Forfeited
 
(167
)
 
$3.68
           
Cancelled
 
(130
)
 
$7.02
 
 
 
 
 
 
Exercised
 
(20
)
 
$2.47
 
 
       
Outstanding at December 31, 2009
 
2,488
   
$3.52
           
Exercisable at December 31, 2009
 
1,415
   
$2.38
           
 
As of December 31, 2009, the weighted average remaining contractual life of the options outstanding was 7.7 years and the weighted average remaining contractual life of the outstanding exercisable options was 7.0 years.
 
The following table summarizes information concerning outstanding and exercisable options at December 31, 2009:
 
   
Options Outstanding
 
Options Exercisable
Range of Exercise Price
 
Number Outstanding
 
Weighted Average Outstanding Contractual Life
 
Weighted Average Exercise Price
 
Number Exercisable
 
Weighted Average Exercise Price
                     
Under $1.00
 
438
 
5.4
 
$0.34
 
438
 
$0.34
$1.00 - $2.00
 
386
 
7.3
 
$1.86
 
369
 
$1.86
$2.01 - $3.00
 
311
 
8.2
 
$2.57
 
148
 
$2.60
$3.01 - $4.00
 
436
 
8.1
 
$3.38
 
238
 
$3.40
$4.01 - $5.00
 
308
 
8.7
 
$4.32
 
60
 
$4.19
$5.01 - $6.00
 
50
 
6.1
 
$5.60
 
50
 
$5.60
$6.01 - $7.00
 
238
 
8.9
 
$6.88
 
60
 
$6.88
Greater than $7.01
 
321
 
9.0
 
$7.36
 
52
 
$7.53
 
The total intrinsic value of options outstanding at December 31, 2009 and 2008 was approximately $1.1 million and $9.0 million, respectively.  The total intrinsic value of the options that are exercisable at December 31, 2009 and 2008 was approximately $1.1 million and $5.3 million, respectively.  The total intrinsic value of options exercised during the year ended December 31, 2009 and 2008 was approximately $82,000 and $2.6 million, respectively.
 
As of December 31, 2009, there was approximately $2.3 million of total unrecognized compensation cost related to non-vested non-qualified stock options granted under the plan.  The cost is expected to be recognized over a weighted average period of 2.9 years.
 
Restricted Stock Units
 
Under the 2009 Plan, the Company issued restricted stock units (“RSUs”) to certain employees and the Board of Directors during the twelve months ended December 31, 2009.  As RSUs vest, they are convertible into shares of the Company’s common stock.  The RSUs are valued at the market price of the Company’s stock on the measurement date, which is the date of grant.  Our forfeiture rate on RSUs is 0% as the RSUs have been awarded primarily to members of our Board of Directors and members of senior management of the Company.
 
 
A summary of RSU activity is as follows:
 
   
RSUs
   
Weighted-Average Fair Value
 
 
 
 
 
 
Outstanding at December 31, 2008
 
 
 
$—
 
 
 
 
 
 
Granted
 
154
 
 
$7.00
 
 
 
 
 
 
Forfeited
 
(4
)
 
$7.02
 
 
 
 
 
 
Converted to common stock
 
(10
)
 
$7.02
 
 
       
Outstanding at December 31, 2009
 
140
   
$6.99
           
Vested and convertible to common stock at December 31, 2009
 
32
   
$7.02
 
Compensation expense related to RSUs charged to operations during 2009 was approximately $319,000.  Compensation expense is recognized ratably over the vesting period.  As of December 31, 2009, there was approximately $707,000 of total unrecognized compensation cost related to non-vested RSUs granted under the plan.
 
9. Earnings per Share
 
Basic earnings per share is computed by dividing net income by the weighted average number of shares of common stock outstanding during the year. Diluted earnings per share reflects the potential dilution that could occur if options, warrants and restricted stock units to purchase common stock were exercised or converted. For purposes of this calculation, outstanding stock options, stock warrants and restricted stock units are considered common stock equivalents using the treasury stock method, and are the only such equivalents outstanding.  1.3 million options, 325,000 warrants and 151,000 RSUs were excluded from the calculation as their impact would be anti-dilutive.
 
Basic earnings and diluted earnings per share data were computed as follows:
 
 
2009
 
2008
 
Numerator:
 
 
 
 
 
 
Net income for basic earnings per share
$
2,320
 
$
3,638
 
Less:
           
   Change in fair value of warrant derivative liability
 
324
   
 
Net income for diluted earnings per share
$
1,996
 
$
3,638
 
             
Denominator:
 
 
 
 
 
 
Weighted-average basic common shares outstanding
 
15,469
 
 
15,084
 
Assumed conversion of dilutive securities:
 
 
 
 
 
 
Stock options
 
691
 
 
1,003
 
Warrants
 
1,602
   
1,649
 
Restricted stock units
 
2
 
 
 
Potentially dilutive common shares
 
2,295
 
 
2,652
 
Denominator for diluted earnings per share – Adjusted weighted-average shares
 
17,764
 
 
17,736
 
Earnings per common share:
 
 
 
 
 
 
Basic
$
0.15
 
$
0.24
 
Diluted
$
0.11
 
$
0.21
 

10. Stock Warrants
 
In January 2005, the Company issued Series A warrants to purchase 1,096,491 shares of common stock to two directors of the Company in exchange for a guarantee of the Company’s $3.0 million line of credit.  In addition, in August 2005, we issued Series B warrants to purchase 641,059 shares of common stock to two directors and a stockholder of the Company to increase the associated line of credit.  The total number of warrants issued in exchange for the guarantee of debt was 1,737,550.  Under the Black-Scholes Merton value method, the warrants were valued at approximately $377,000 as of the dates of the grants using the fair value method.  The exercise price of these warrants ranges from $0.40 - $0.49.  These deferred debt issuance costs were amortized to expense over the life of the guarantee.
 
 
The Company also issued warrants to purchase up to 159,952 shares of common stock with an exercise price of $5.50, in connection with the Private Placement financing completed in March of 2006, to Laidlaw as part of their compensation for the financing.  The warrants were valued at approximately $464,000 as of the date of the grant using the Black-Scholes Merton fair value method. In September 2008, additional accounting guidance was issued relating to determining whether an instrument (or embedded feature) is indexed to entity’s own stock.  The guidance mandates a two-step process for evaluating whether an equity-linked financial instrument or embedded feature is indexed to the entity’s own stock.  Warrants to purchase 109,095 shares of common stock issued by the Company contain a strike price adjustment feature, which upon adoption, resulted in the instruments no longer being considered indexed to the Company’s own stock.  Accordingly, adoption changed the current classification (from equity to liability) and the related accounting for these warrants outstanding as of January 1, 2009.  As of that date, we reclassified the warrants, based on a fair value of $3.43 per warrant, as calculated using the Black–Scholes–Merton valuation model.  During 2009, the liability was adjusted for warrants exercised and the change in fair value of the warrants.  A liability of approximately $18,000 related to the stock warrants is included as a warrant derivative liability in our consolidated balance sheet as of December 31, 2009.  During 2009, we recorded an unrealized gain of approximately $324,000 related to the change in fair value of the warrants.
 
On July 2, 2007, the Company announced that it had signed an Ancillary Care Services Network Access Agreement (the “Ancillary Care Services Agreement”) effective as of May 21, 2007 (the “Effective Date”) with a new customer, Texas True Choice, Inc. (“Texas True Choice”), a Texas-based preferred provider organization network, and certain subsidiaries of Texas True Choice. As partial compensation to Texas True Choice under the Ancillary Care Services Agreement, the Company issued to Corporate Health Plans of America, Inc., an affiliate of Texas True Choice, warrants to purchase a total of 225,000 shares of the Company’s common stock at an exercise price of $1.84, the closing price of the common stock of the Company as reported on the American Stock Exchange on the Effective Date. The Company is valuing the warrants when a measurement dates is reached which is based on the cancellation notice that is required under the agreement.  Utilizing the Black-Scholes Merton valuation method, 112,500 warrants were valued at $0.94 in 2007, 56,250 warrants were valued at $2.87 at June 2008 and the remaining 56,250 were valued at $5.53 in June 2009.
 
The Company recorded the value of warrants as deferred costs as they vest and is amortizing the deferred costs over the related contract term.    These warrants vested as to 25% of the shares on the Effective Date, shall vest an additional 25% on each anniversary date of the Effective Date, and have an expiration date of May 20, 2012. In the event of an early termination of the Ancillary Care Services Agreement, the warrants terminate with respect to all unvested shares at the time of such early termination.  As of December 31, 2009, the total unrecognized cost related to non-vested warrants of approximately $267,000 was included as Prepaid and Other Current Assets and Other Assets.  These warrants expire five years after issuance.  The weighted average remaining life of the warrants is 0.5 years
 
A summary of stock warrant activity is as follows:
 
 
Outstanding Warrants
   
Weighted-Average Exercise Price
         
Outstanding at December 31, 2007
2,123
 
 
$0.96
 
 
 
 
 
Exercised
(57
)
 
$5.06
 
 
 
 
 
Outstanding at December 31, 2008
2,066
 
 
$0.85
 
 
 
 
 
Exercised
(239
)
 
$0.60
 
 
 
 
 
Outstanding at December 31, 2009
1,827
 
 
$0.89
         
Vested at December 31, 2009
1,771
   
$0.86
 
 
On January 22, 2010, warrants to purchase approximately 872,000 shares of the Company’s common stock were exercised, through a cashless net exercise.  727,498 shares of common stock were issued as a result of the exercise. The exercise price of the warrants was $0.40 per share.

11. Fair Value of Warrant Derivative Liability
 
The warrant derivative liability recorded at fair value on the balance sheet as of December 31, 2009 is categorized based upon the level of judgment associated with the inputs used to measure their fair value.  Hierarchical levels, are directly related to the amount of subjectivity associated with the inputs to fair valuation of these liabilities is as follows:

Level 1 — Inputs are unadjusted, quoted prices in active markets for identical assets or liabilities at the measurement date;
 
Level 2 — Inputs other than Level 1 inputs that are either directly or indirectly observable; and
 
Level 3 — Unobservable inputs, for which little or no market data exist, therefore requiring an entity to develop its own assumptions.
 
The following table summarizes the financial liabilities measured at fair value on a recurring basis as of December 31, 2009, segregated by the level of the valuation inputs within the fair value hierarchy utilized to measure fair value (amounts in thousands):

 
Total
   
Quoted prices in active markets for identical assets
(Level 1)
   
Significant other observable inputs
(Level 2)
   
Significant unobservable inputs
(Level 3)
 
Warrant derivative liability
$
18
   
$
   
$
   
$
18
 

Equity-linked financial instruments consist of stock warrants issued by the Company that contain a strike price adjustment feature.  We calculated the fair value of the warrants using the Black–Scholes–Merton valuation model.  During 2009, we recognized an unrealized gain of approximately $324,000 related to the change in the fair value of the warrant derivative liability.
 
The assumptions used in the Black-Scholes-Merton valuation model were as follows:
 
   
January 1,
   
December 31,
 
   
2009
   
2009
 
Exercise price
 
$
5.50
   
$
5.50
 
Expected volatility
   
73.4
%
   
68.9
%
Expected life (years)
   
            2.13
     
           1.17
 
Risk free interest rate
   
            0.8
%
   
           0.6
%
Forfeiture rate
   
             —
     
 
Dividend rate
   
     
 

The following table reflects the activity for liabilities measured at fair value using Level 3 inputs for the year ended December 31, 2009:

Initial recognition of warrant derivative as of January 1, 2009
 
$
374
 
Sales of warrant derivative
   
(32
)
Unrealized gains related to the change in fair value
   
(324
)
Balance as of December 31, 2009
 
$
18
 
 
 
12. Significant Client Agreements
 
On December 31, 2008, we entered into an amendment (the “Amendment”) to our Provider Service Agreement with one of our significant clients.
 
The purpose of the Amendment is, among other things, to facilitate and accelerate the integration into the Company’s business model of one of the client’s affiliates, adjust the administrative fees outlined in the previous amendment, define and clarify the exclusivity and levels of cooperation contemplated by the previous amendments, and extend the partnership between the Company and the client and the duration of their Provider Service Agreement to December 31, 2012.  Under a strategic contracting plan that the Amendment requires the parties to develop, the Company will be the exclusive outsourced ancillary contracting and network management provider for the client’s group health clients and any third party administrators (TPAs).
 
As part of the Amendment, the Company agreed to pay to the client $1.0 million for costs incurred in connection with the integration of and access to the Company’s network by members of the affiliate’s network, including, but not limited to, costs associated with salaries, benefits, and third party contracts.   The Amendment specifies that payment of such amount will be made within 90 days of December 31, 2008.  The Company will continue to pay a service fee to the client designed to reimburse and compensate for the work that it is required to perform to support the Company’s program.  The Company has recognized the $1.0 million fee as a prepaid expense which will be amortized over the term of the agreement.  During 2009, we recorded amortization related to the agreement of $250,000.  At December 31, 2009, $250,000 was classified as a current asset on the consolidated balance sheet representing the amount to be amortized during the subsequent twelve-month period.  The remaining $500,000 balance was classified as a long-term other asset at December 31, 2009.
 
13. Employee Benefit Plans
 
We provide a defined contribution plan for our employees meeting minimum service requirements.  Employees can contribute up to 100% of their current compensation to the plan subject to certain statutory limitations.  We contribute up to a maximum of 3.5% of an employee’s compensation and plan participants are fully-vested in the Company’s contributions immediately.  We made contributions to the plan and charged operations approximately $121,000 and $39,000 during the years ended December 31, 2009 and 2008.
 
14. Subsequent Events
 
On January 26, 2010, James T. Robinson resigned from his position of Senior Vice-President of Sales and Marketing.
 
On March 3, 2010, Steven J. Armond resigned from his position of Chief Financial Officer.
 
On March 15, MultiPlan, Inc. announced that it acquired Viant, Inc. (“Viant”).  Viant, and its affiliates, accounted for 38% of our total revenue in 2009.
 
15. Quarterly Financial Information (unaudited)
 
The following table contains selected financial information from unaudited statements of operations for each quarter of 2009 and 2008.
 
 
Quarters Ended
 
2009
 
2008
 
Dec. 31
 
Sept. 30
 
June 30
 
Mar. 31
 
Dec. 31
 
Sept. 30
 
June 30
 
Mar. 31
Net revenues
$
16,886
 
$
18,235
 
$
17,135
 
$
16,055
 
$
17,660
 
$
16,111
 
$
13,012
 
$
11,506
Contribution margin
 
2,520
 
 
2,356
 
 
2,346
 
 
2,300
 
 
2,873
 
 
2,556
 
 
1,902
 
 
1,705
Contribution margin %
 
14.9
   
12.9
   
13.7
   
14.3
   
16.2
   
15.9
   
14.6
   
14.8
Income before income taxes
 
770
 
 
168
 
 
547
 
 
302
 
 
1,498
 
 
1,028
 
 
640
 
 
538
Net income
 
1,360
 
 
147
 
 
534
 
 
279
 
 
1,495
 
 
1,001
 
 
621
 
 
521
Earnings per diluted share
 
0.07
 
 
0.01
 
 
0.01
 
 
0.02
 
 
0.08
 
 
0.06
 
 
0.04
 
 
0.03
Shares used in computing diluted earnings per share
 
17,140
 
 
17,573
 
 
18,055
 
 
18,287
 
 
18,208
 
 
18,045
 
 
17,435
 
 
17,225
 
 
SIGNATURES
 
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
 
 
AMERICAN CARESOURCE HOLDINGS, INC.
 
   
   
By: /s/ David S. Boone
 
March 25, 2010
David S. Boone
Chief Executive Officer
Director     
(Principal Executive Officer)
 
Date
   
Pursuant to the requirements the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the Registrant and in the capacities and on the dates indicated.
   
By: /s/ Kenneth S. George
 
March 26, 2010
Kenneth S. George
Chairman of the Board of Directors
 
Date
     
By: /s/ David S. Boone
 
March 25, 2010
David S. Boone
Chief Executive Officer
Director
(Principal Executive Officer)
 
Date
     
By: /s/ Matthew D. Thompson
 
March 25, 2010
Matthew D. Thompson
Vice President of Finance and Interim Chief Financial Officer
       (Principal Financial Officer and Principal Accounting Officer)
 
Date
     
By: /s/ Sami S. Abbasi
 
March 25, 2010
Sami S. Abbasi
Director
 
Date
     
By: /s/ Edward B. Berger
 
March 25, 2010
Edward B. Berger
Director
 
Date
     
By: /s/ John N. Hatsopoulos
 
March 25, 2010
John N. Hatsopoulos
Director
 
Date
     
By: /s/ Derace L. Schaffer
 
March 26, 2010
Derace L. Schaffer
Director
 
Date
 
By: /s/ John Pappajohn
 
March 26, 2010
John Pappajohn
Director
 
Date
     
By: /s/ John W. Colloton
 
March 25, 2010
John W. Colloton
Director
 
Date
 
 
EXHIBIT INDEX
 
Exhibit #
Description of Exhibits
   
3.1(1)
Certificate of Incorporation of American CareSource Holdings, Inc.
   
3.2(1)
By-Laws
   
3.3(2)
Amendment to the Certificate of Incorporation of American CareSource Holdings, Inc., dated May 25, 2005
   
3.4(2)
Amendment to the Certificate of Incorporation of American CareSource Holdings, Inc., dated June 2, 2005
   
3.5(3)
Amendment to the Certificate of Incorporation of American CareSource Holdings, Inc., dated November 14, 2005
   
3.6(4)
Certificate of Incorporation of Ancillary Care Services – Group Health, Inc.
   
3.7(4)
Certificate of Incorporation of Ancillary Care Services – Medicare, Inc.
   
3.8(4)
Certificate of Incorporation of Ancillary Care Services – Worker’s Compensation, Inc.
   
3.9(4)
Certificate of Incorporation of Ancillary Care Services, Inc.
   
4.1(6)
Amended and Restated 2005 Stock Option Plan
   
4.2(2)
Specimen Stock Certificate
   
10.03(7)*+
Employment Agreement dated September 1, 2006 between American CareSource Holdings, Inc. and Kurt Fullmer
   
10.04(7)*+
Employment Agreement dated February 19, 2007 between American CareSource Holdings, Inc. and Maria Baker
   
10.05(7)*+
Employment Agreement dated February 19, 2007 between American CareSource Holdings, Inc. and Jennifer Boone
   
10.06(9)*+
Employment Agreement dated October 12, 2007 between American CareSource Holdings, Inc. and Steven J. Armond
   
10.07(8)*+
Separation Agreement and General Release dated July 12, 2007 between American CareSource Holdings, Inc. and Wayne Schellhammer
   
10.08*+
Employment Letter dated January 29, 2008 between American CareSource Holdings, Inc. and Cornelia Outten
   
10.09*+
Employment Letter dated March 6, 2008 between American CareSource Holdings, Inc. and Rost Ginevich
 
 
10.10(4)
Form of Registration Rights Agreement used in March 2006 private placement
   
10.11(4)
Form of Subscription Agreement used in March 2006 private placement
 
10.12(4)
Amended and Restated Stock Purchase Warrant dated March 30, 2006 by and between American CareSource Holdings, Inc. and John Pappajohn (amends Stock Purchase Warrant dated January 27, 2005).
   
10.13(4)
Amended and Restated Stock Purchase Warrant dated March 29, 2006 by and between American CareSource Holdings, Inc. and Derace L. Schaffer (amends Stock Purchase Warrant dated January 27, 2005).
   
10.14(4)
Amended and Restated Stock Purchase Warrant dated March 29, 2006 by and between American CareSource Holdings, Inc. and John Pappajohn (amends Stock Purchase Warrant dated August 15, 2005).
   
10.15(4)
Amended and Restated Stock Purchase Warrant dated March 29, 2006 by and between American CareSource Holdings, Inc. and Derace L. Schaffer (amends Stock Purchase Warrant dated August 15, 2005).
   
10.16(4)
Amended and Restated Stock Purchase Warrant dated March 30, 2006 by and between American CareSource Holdings, Inc. and Matthew P. Kinley (amends Stock Purchase Warrant dated August 15, 2005).
   
10.17(5)
Lease dated June 14, 2006, between American CareSource Holdings, Inc. and TR LBJ Campus Partners, L.P.
   
10.18(10)
First Amendment to Office Lease, dated December 1, 2008, between American CareSource Holdings, Inc. and TR LBJ Campus Partners, L.P.
   
10.19(10), ***   
Provider Services Agreement, dated as of August 1, 2002, by and among the Company, HealthSmart Holdings, Inc. and HealthSmart Preferred Care II, L.P, and Amendment No. 1, 3 and 4 thereto, dated January 1, 2007, July 31, 2007 and December 20, 2008, respectively.
   
10.20(10), *+
Employment Letter dated November 10, 2008 between American CareSource Holdings, Inc. and James T. Robinson.
   
10.21(10),***
Ancillary Care Services Network Access Agreement, dated as of July 2, 2007, by and between the Company and Texas True Choice, Inc. and its subsidiaries.
   
10.22+
Letter Agreement dated December 24, 2009 by and between American CareSource Holdings, Inc. and James T. Robinson.
   
10.23+
Letter Agreement dated November 4, 2009 by and between American CareSource Holdings, Inc. and Steven J. Armond.
   
14.1(4)
Code of Ethics
   
20.1(5)
Governance and Nominating Committee Charter
   
20.2(5)
Audit Committee Charter
   
20.3(5)
Compensation Committee Charter
   
21.1
Subsidiaries
   
23.1
Consent of McGladrey & Pullen LLP
 
 
31.1
Certification of the Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
   
31.2
Certification of the Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
   
32.1
Certification pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
 
* Designates a management contract or compensatory plan or arrangement required to be filed as an exhibit to this report pursuant to Item 15(a)(3) of this report.
 
** Filed herewith
 
*** Certain confidential portions of this exhibit have been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for confidential treatment under Rule 24b-2 of the Securities Exchange Act of 1934.
 
+ Management contract or compensatory plan or arrangement.
 
(1) 
Previously filed with the Securities and Exchange Commission as an exhibit to Amendment No. 1 to the Form SB-2 filed May 13, 2005 and incorporated herein byreference.
  
(2)
Previously filed with the Securities and Exchange Commission as an exhibit to Amendment No. 5 to the Form SB-2 filed August 12, 2005 and incorporated herein by reference.
 
(3)
Previously filed with the Securities and Exchange Commission as an exhibit to Amendment No. 8  to the Form SB-2 filed November 18, 2005 and incorporated herein by reference.
 
(4)
Previously filed with the Securities and Exchange Commission as an exhibit to the Form 10-KSB filed March 31, 2006 and incorporated herein by reference.
 
(5)
Previously filed with the Securities and Exchange Commission as an exhibit to the Form 10-QSB filed August 11, 2006 and incorporated herein by reference.
 
(6)
Previously filed with the Securities and Exchange Commission as Exhibit A to Amendment No. 1 to the Proxy Statement for the 2007 Annual Meeting of Stockholders filed May 1, 2007 and incorporated herein by reference.
 
(7)
Previously filed with the Securities and Exchange Commission as an exhibit to the Form 10-QSB filed May 15, 2007 and incorporated herein by reference.
 
(8)
Previously filed with the Securities and Exchange Commission as an exhibit to the Form 8-K filed July 17, 2007 and incorporated herein by reference.
 
(9)
Previously filed with the Securities and Exchange Commission as an exhibit to the Form 10-QSB filed November 13, 2007 and incorporated herein by reference.
 
(10)
Previously filed with the Securities and Exchange Commission as an exhibit to the Form 10-K filed March 31, 2009 and incorporated herein by reference.