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8-K - FORM 8-K - SUNTRUST BANKS INCd8k.htm
SunTrust Banks, Inc.
Raymond James 31st Annual Institutional Investors Conference
March 8, 2010
Bill Rogers
President
Exhibit 99.1


1
Important Cautionary Statement About Forward-Looking Statements
The following should be read in conjunction with the financial statements, notes and other information contained in the Company’s 2009 Annual Report on Form 10-K and Current Reports
on Form 8-K.
This presentation includes non-GAAP financial measures to describe SunTrust’s performance. The reconciliation of those measures to GAAP measures are provided within or in the
appendix of this presentation. In this presentation, net interest income and net interest margin are presented on a fully taxable-equivalent (“FTE”) basis, and ratios are presented on an
annualized
basis.
The
FTE
basis
adjusts
for
the
tax-favored
status
of
income
from
certain
loans
and
investments.
The
Company
believes
this
measure
to
be
the
preferred
industry
measurement of net interest income and provides relevant comparison between taxable and non-taxable amounts.
This presentation contains forward-looking statements. Any statement that does not describe historical or current facts, including statements about beliefs and expectations, is a forward-
looking
statement.
These
statements
often
include
the
words
“believes,”
“expects,”
“anticipates,”
“estimates,”
“intends,”
“plans,”
“goal,”
“targets,”
“initiatives,”
“potentially,”
“probably,”
“projects,”
“outlook”
or
similar
expressions
or
future
conditional
verbs
such
as
“may,”
“will,”
“should,”
“would,”
and
“could.”
Such
statements
are
based
upon
the
current
beliefs
and
expectations of management and on information currently available to management. Our forward looking statements speak as of the date hereof, and we do not assume any obligation to
update these statements or the reasons why actual results could differ from those contained in such statements in light of new information or future events. Forward-looking statements are
subject to significant risks and uncertainties. Investors are cautioned against placing undue reliance on such statements. Actual results may differ materially from those set forth in the
forward-looking statements. Factors that could cause actual results to differ materially from those described in the forward-looking statements can be found at Item 1A of our annual report
on Form 10-K filed with the Securities and Exchange Commission and available at the Securities and Exchange Commission’s internet site (http://www.sec.gov). Those factors include:
difficult market conditions have adversely affected our industry; recent levels of market volatility are unprecedented; the soundness of other financial institutions could adversely affect us;
recently enacted legislation or legislation enacted in the future, and any proposed federal programs, may  subject us to increased regulation and may adversely affect us; we have not yet
received permission to repay TARP funds; emergency measures designed to stabilize the U.S. banking system are beginning to wind down; we are subject to credit risk; weakness in the
economy and in the real estate market, especially including weakness within our geographic footprint, has adversely affected us and may continue to adversely affect us; weakness in the
real
estate
market,
including
the
secondary
residential
mortgage
loan
markets,
has
adversely
affected
us
and
may
continue
to
adversely
affect
us;
as
a
financial
services
company,
adverse
changes in general business or economic conditions could have a material adverse effect on our financial condition and results of operations; changes in market interest rates or capital
markets could adversely affect our revenue and expense, the value of assets and obligations, and the availability and cost of capital or liquidity; the fiscal and monetary policies of the
federal government and its agencies could have a material adverse effect on our earnings; we may be required to repurchase mortgage loans or indemnify mortgage loan purchasers as a
result of breaches of representations and warranties, borrower fraud, or certain borrower defaults, which could harm our liquidity, results of operations, and financial condition; we may
continue to suffer increased losses in our loan portfolio despite enhancement of our underwriting policies; depressed market values for our stock may require us to write down goodwill;
clients
could
pursue
alternatives
to
bank
deposits,
causing
us
to
lose
a
relatively
inexpensive
source
of
funding;
consumers
may
decide
not
to
use
banks
to
complete
their
financial
transactions, which could affect net income; we have businesses other than banking which subject us to a variety of risks; hurricanes and other natural disasters may adversely affect loan
portfolios and operations and increase the cost of doing business; negative public opinion could damage our reputation and adversely impact business and revenues; we rely on other
companies to provide key components of our business infrastructure; we rely on our systems, employees, and certain counterparties, and certain failures could materially adversely affect
our operations; we depend on the accuracy and completeness of information about clients and counterparties; regulation by federal and state agencies could adversely affect the business,
revenue, and profit margins; competition in the financial services industry is intense and could result in losing business or reducing margins; future legislation could harm our competitive
position; maintaining or increasing market share depends on market acceptance and regulatory approval of new products and services; we may not pay dividends on your common stock;
our ability to receive dividends from our subsidiaries accounts for most of our revenue and could affect our liquidity and ability to pay dividends; significant legal actions could subject us to
substantial uninsured liabilities; recently declining values of real estate, increases in unemployment, and the related effects on local economies may increase our credit losses, which would
negatively
affect
our
financial
results;
deteriorating
credit
quality,
particularly
in
real
estate
loans,
has
adversely
impacted
us
and
may
continue
to
adversely
impact
us;
our
allowance
for
loan
losses
may
not
be
adequate
to
cover
our
eventual
losses;
we
will
realize
future
losses
if
the
proceeds
we
receive
upon
liquidation
of
nonperforming
assets
are
less
than
the
carrying
value of such assets; disruptions in our ability to access global capital markets may negatively affect our capital resources and liquidity; credit rating agencies downgraded the credit ratings
of SunTrust Bank and SunTrust Banks, Inc., and these downgrades and any subsequent downgrades could adversely impact the price and liquidity of our securities and could have an
impact on our businesses and results of operations; we have in the past and may in the future pursue acquisitions, which could affect costs and from which we may not be able to realize
anticipated benefits; we depend on the expertise of key personnel, and if these individuals leave or change their roles without effective replacements, operations may suffer; we may not be
able to hire or retain additional qualified personnel and recruiting and compensation costs may increase as a result of turnover, both of which may increase costs and reduce profitability
and may adversely impact our ability to implement our business strategy; our accounting policies and processes are critical to how we report our financial condition and results of
operations, and require management to make estimates about matters that are uncertain; changes in our accounting policies or in accounting standards could materially affect how we
report our financial results and condition; our stock price can be volatile; our disclosure controls and procedures may not prevent or detect all errors or acts of fraud; our financial
instruments
carried
at
fair
value
expose
us
to
certain
market
risks;
and
our
revenues
derived
from
our
investment
securities
may
be
volatile
and
subject
to
a
variety
of
risks.


2
I.    LARGE DIVERSIFIED FRANCHISE
II.
SOLID CAPITAL STRUCTURE
III.  RELATIVE CREDIT STRENGTH
IV.  GROWTH INITIATIVES
Table of Contents
V.  APPENDIX


3
Generating profitable
growth
Continuing to optimize
balance sheet and
business mix
Improving efficiency and
productivity
Investment Thesis
Large Diversified Franchise
High market share in attractive
growth markets
One of the nation’s largest banks
Diversified business mix
Growth Initiatives
Stable Base Provides Solid Foundation for Future Growth
Diversified loan portfolio
Improved credit trends
Conservative
commercial real estate
portfolio
Solid Capital Structure
Relative Credit Strength
Solid capital ratios
increased
Common capital ratios
compare favorably
Diversified funding with
large, stable deposit
base


4
Best Footprint in Banking
Projected Population Growth
4
1.
Source: SNL Financial, as of June 30, 2009 based on MSAs
2.
At 12/31/09
3.
Source: SNL Financial---projected household income change, 2009-2014, MSA + counties not in any MSA
4.
Source: SNL Financial---five-year population growth, 2009-2014, MSA + counties not in any MSA
SunTrust Footprint
Attractive Geographic Profile In Higher Growth Markets
1.0%
1.4%
2.4%
2.6%
3.7%
4.3%
4.5%
4.5%
5.4%
6.5%
7.2%
8.1%
MTB
PNC
CMA
KEY
FITB
COF
MI
USB
RF
BBT
WFC
STI
U.S. Average Growth:
4.6%
Ranked top 3 in 20 of the top 25 SunTrust markets
1
Top 25 represents 85% of total MSA deposits
Top 25 average deposit market share is 14%
1,683 branches serving communities with attractive overall growth
prospects
2
Projected household income growth is above the U.S. average
3
I. LARGE DIVERSIFIED FRANCHISE


5
166
BB&T
9
2,032
JPMorgan Chase
2
1,856
Citigroup
3
1,244
Wells Fargo
4
142
Regions
10
170
Capital One
8
174
SunTrust
7
270
PNC Financial
6
281
U.S. Bancorp
5
$2,223
Bank of America
1
$B
Company
U.S.
Rank
Source: SNL Financial, excludes custody/processor and non-traditional banks
1.
As of  March 4, 2010
2.
As of December 31, 2009
Deposits
Significant Scale
Assets
Branches
1,357
Fifth Third
9
6,124
Bank of America
2
5,182
JPMorgan Chase
3
3,079
U.S. Bancorp
4
1,052
Citigroup
10
1,683
SunTrust
8
1,840
BB&T
7
1,885
Regions
6
2,669
PNC Financial
5
6,764
Wells Fargo
1
#
Company
U.S.
Rank
SunTrust is a Top 10 U.S. Bank
183
U.S. Bancorp
6
99
Regions
10
938
JPMorgan Chase
2
836
Citigroup
3
824
Wells Fargo
4
115
BB&T
9
116
Capital One
8
122
SunTrust
7
187
PNC Financial
5
$992
Bank of America
1
$B
Company
U.S.
Rank
I. LARGE DIVERSIFIED FRANCHISE
1
2
2


6
Household
Lending
Diversified Business Mix
Retail &
Commercial
Corporate and
Investment
Banking
Wealth &
Investment
Management
Scope       
of
Operations
Market
Focus
-
National
-
Full line of
investment banking
products and
services
-
Middle Market:               
$100MM-$750MM
-
Corporate Banking:
>$750MM
-
Capital markets
capabilities across the
franchise
-
Asset based lending and
leasing
-
National
-
Full array of private
wealth management
and institutional
solutions including
personal and
institutional
investment
management
-
AUA = $205B
-
Individuals and families
in need of private
wealth management
including banking, trust,
brokerage and asset
management solutions
-
Organizations in need
of institutional
administrative and
investment solutions
-
National
-
Residential
mortgages,
consumer lending
-
Ranked #7 in total
mortgage 
origination volume
-
Mortgage servicing
portfolio of $179B
-
Prime-based platform;
~100% of 4Q 2009
originations for sale
were agency
-
53% of production in
4Q 2009 was retail
originated
1.
As of 12/31/09
2.
Full-service branches
3.
For the year ending  December 31, 2009, Inside Mortgage Finance, 1/29/10
-
SunTrust footprint
-
1,683 branches
1,2
-
2,822 ATMs¹
-
Over 800
Relationship
Managers¹
-
Retail clients in
SunTrust footprint
-
Business clients in
SunTrust footprint with
revenues <$100MM
-
Government and not-
for-profit enterprises
-
Commercial and
residential developers
& investors
I. LARGE DIVERSIFIED FRANCHISE
Well Diversified Business and Product Mix
1
3
1


7
5.83%
5.82%
11.02%
8.02%
14.15%
$46.03
$28.15
4Q 2009
3Q 2009
2Q 2009
1Q 2009
Capital Ratios Remained Solid
Tier 1 Common Ratio
Tangible Common Equity Ratio
Tier 1 Capital Ratio
Tier 1 Capital Ratio (Excl TARP)
Total Capital Ratio
Book Value per Share                          
Tangible Common Book Value
per Share
Capital Ratios
II. SOLID CAPITAL
7.34%
6.86%
12.23%
9.11%
15.31%
$36.16
$23.41
1.
Please refer to the appendix to this presentation for a reconcilement to the most directly comparable GAAP financial measure
2.
TARP preferred included in Tier 1 ratio contributes an estimated
3.40% to the 12/31/09 Tier 1 capital ratio, 3.27% at 9/30/09, 3.12% at 6/30/09, and 3.00% at
3/31/09
7.49%
7.01%
12.58%
9.31%
15.92%
$36.06
$23.35
7.67%
6.73%
12.96%
9.56%
16.43%
$35.29
$22.59
1
2
1


8
Capital Ratios
5.7%
6.4%
6.8%
7.0%
7.2%
7.5%
7.5%
7.7%
8.0%
8.2%
8.5%
10.6%
MTB
WFC
USB
FITB
RF
KEY
MI
STI
PNC
CMA
BBT
COF
II. SOLID CAPITAL
Common Capital Ratios Compare Favorably
Source:  SNL Financial and Company Reports, as of 12/31/09
1.
PNC pro forma for 1Q 2010 equity offering
2.
Please refer to the appendix to this presentation for a reconcilement to the most directly comparable GAAP financial measure
Tier 1 Common Ratio
Tangible Common Equity Ratio
5.1%
5.1%
5.5%
5.9%
6.0%
6.0%
6.6%
6.7%
7.6%
7.8%
8.0%
8.1%
MTB
USB
WFC
PNC
BBT
RF
FITB
STI²
KEY
COF
CMA
MI
1
1


9
Funding Profile
$175 Billion
$167 Billion
December 31, 2009
Core Deposits 70%
Other Deposits 3%
Short-Term Borrowings  3%
Long-Term Borrowings 10%
Capital 14%
December 31, 2006
Core Deposits 57%
Other Deposits 14%
Short-Term Borrowings  8%
Long-Term Borrowings 11%
Capital 10%
Large, Stable Deposit Base Primary Source of Liquidity
1. Includes Fed Funds, Repos, and other short-term borrowings
Diversified Sources of Funding
II. SOLID CAPITAL STRUCTURE
1
1


10
Consumer
11%
Commercial
29%
Residential
Mortgages
27%
Home Equity
Lines
14%
Commercial
Real Estate
13%
Construction
6%
Home Equity
Lines
19%
Consumer
7%
Residential
Mortgages
40%
Commercial
12%
Construction
22%
Diversified Credit Profile
Residential
Mortgages
50%
Home Equity
Lines
5%
Commercial
Real Estate
7%
Consumer
1%
Commercial
9%
Construction
27%
Nonaccrual Loans 12/31/09
4Q 2009 Net Charge-Offs
Loan Portfolio 12/31/09
Asset Quality Issues Remain Concentrated in Residential Real Estate Related Portfolios
1
1. Consumer includes credit card portfolio of $1.1 billion, with
net charge-offs of $21 million
III. RELATIVE CREDIT STRENGTH
1


11
3.33%
2.59%
1.97%
1.72%
2.83%
1.37%
1.52%
1.54%
1.81%
1.76%
4Q 2008
1Q 2009
2Q 2009
3Q 2009
4Q 2009
III. RELATIVE CREDIT STRENGTH
Credit Trends
Four Quarter Trend of Declining Early Stage Delinquency
Net Charge-Offs
30-89 Days Past Due


12
Reserve Building and Early Stage Delinquency Trends
III. RELATIVE CREDIT STRENGTH
($ in millions)
$0
$100
$200
$300
$400
$500
3Q 2007
4Q 2007
1Q 2008
2Q 2008
3Q 2008
4Q 2008
1Q 2009
2Q 2009
3Q 2009
4Q 2009
0.70%
0.90%
1.10%
1.30%
1.50%
1.70%
1.90%
Net Additions to ALLL
30-89 Day Delinquency
Additions to Reserve Declining Coincident with Delinquency


13
III. RELATIVE CREDIT STRENGTH
Nonperforming Loan Trends
1. NPL formation is current quarter charge-offs plus sequential quarter change in NPL’s, and NPL formation plus TDR is the same calculation plus the sequential
quarter change in accruing restructured loans (TDR’s)
Two Quarter Trend of Declining Problem Loan Formation¹
($ in millions)
779
946
1,664
910
905
1,056
1,203
1,311
1,076
1,365
1,938
1,500
1,285
1,274
1,043
906
1Q 2008
2Q 2008
3Q 2008
4Q 2008
1Q 2009
2Q 2009
3Q 2009
4Q 2009
NPL Formation
NPL + TDR Formation


14
Commercial-Related Loan Growth
Construction and Land Development
11.4%
38.1%
41.2%
40.8%
25.8%
-0.8%
-10.0%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
2005
2006
2007
Source: SNL Financial
Peer Group: BB&T, Capital One, Comerica, Fifth Third, KeyCorp, M&T, Marshall & Ilsley, PNC, Regions, US Bancorp, and Wells Fargo
III. RELATIVE CREDIT STRENGTH
Late-Cycle Annual Growth in CRE and Construction Is Well Below Peer Group
SunTrust
Peer Group
Commercial Real Estate
3.7%
13.1%
1.6%
1.3%
18.6%
3.9%
0.0%
5.0%
10.0%
15.0%
20.0%
2005
2006
2007


15
Commercial Real Estate Comparison
III. RELATIVE CREDIT STRENGTH
Relatively Lower Loan Concentration in Commercial Real Estate¹
Source:  SNL Financial
1. Includes other nonfarm/nonres RE, 1-4 family construction, other construction, land development and land loans as a percentage of loans as of 12/31/2009
14.9%
15.2%
19.2%
19.4%
21.3%
21.9%
31.4%
32.3%
33.5%
35.7%
36.1%
18.2%
WFC
COF
STI
PNC
USB
KEY
FITB
RF
CMA
MI
BBT
MTB


16
Central
Group
32%
Mid-Atlantic
Group
43%
National
6%
Florida
Group
19%
Investor
Owned
41%
Owner
Occupied
59%
41% Investor Owned Portfolio is Well Diversified
Commercial Real Estate Portfolio
Geography
18
12
4,547
1,208
59
0
1,000
2,000
3,000
4,000
5,000
<$1MM
$1MM-
10MM
$10MM-
20MM
$20MM-
30MM
>$30MM
# of Loans
$1.0 Million Avg Loan Size
Granularity
Retail
24%
Office
21%
Multifamily
18%
Warehouse/
Industrial
15%
Special Purpose
Real Estate
14%
Hotels/
Motels
8%
Property Type
III. RELATIVE CREDIT STRENGTH
$8.9B
$6.2B


17
Historical Net Charge-Off Ratio
Commerical Real Estate
0.06%
0.18%
0.00%
0.05%
0.10%
0.15%
0.20%
SunTrust
Peer Average
III. RELATIVE CREDIT STRENGTH
SunTrust’s 10-Year Average Annual CRE and Construction
NCO
% Is Well Below Peer Average¹
1. 10-year timeframe: 1999-2008
Source: SNL
Peer Group: BB&T, Capital One, Comerica, Fifth Third, KeyCorp, M&T, Marshall & Ilsley, PNC, Regions, US Bancorp, and Wells Fargo
Construction and Land Development
0.18%
0.50%
0.00%
0.10%
0.20%
0.30%
0.40%
0.50%
0.60%
SunTrust
Peer Average


18
Generating profitable
growth
Continuing to optimize
balance sheet and
business mix
Improving efficiency and
productivity
Investment Thesis
Large Diversified Franchise
High market share in attractive
growth markets
One of the nation’s largest banks
Diversified business mix
Growth Initiatives
Stable Base Provides Solid Foundation for Future Growth
Diversified loan portfolio
Improved credit trends
Conservative commercial
real estate portfolio
Solid capital ratios
increased
Common capital ratios
compare favorably
Diversified funding with
large, stable deposit
base
Solid Capital Structure
Relative Credit Strength


19
Continuing to Optimize Balance Sheet and Business Mix
1.
Includes credit card portfolio comprised of consumer and commercial card balances
IV. GROWTH INITIATIVES
High quality securities portfolio increased due to strong
liquidity
and 4Q 2009 addition of $5 billion U.S.
Treasury securities held for TARP repayment
Securities
Loans
Commercial
Mortgage
Home Equity
Commercial Real Estate
Construction
Consumer Direct¹
Consumer Indirect
Loans
Deposits
Client Deposits
Brokered and Foreign
Total Deposits
Long-Term Debt
4Q             2009              2009                        
2009         vs.2008        vs. 2006
$28.5
32.5
30.8
16.0
15.1
6.6
6.2
6.5
$113.7
$116.3
5.5
$121.8
$17.5
45%
-21%
-4%
-3%
1%
-33%
1%
0%
-10%
10%
-32%
7%
-35%
14%
-6%
-9%
13%
20%
-52%
37%
-18%
-6%
17%
-77%
-2%
-8%
($ in billions, period end balances)
Used Increased Liquidity to Reduce Higher Cost Funding and Temporarily Increase Securities Portfolio
Commercial portfolio targeted for growth;
lower client line utilization in 2H09 drove a decrease in
outstanding balances
Construction loans decreased over 50%
since 2006
Increase in client deposits
over 1 and 3 year
timeframe enabled a decrease in brokered and foreign
deposits
Repayment of over $7 billion in FHLB advances
in
2009
however,


20
Improving Efficiency and Productivity
Improving Efficiency and Productivity
1.
Includes approximately 1,500 positions transitioned to a third party provider contracted for certain check and related processing operations
2.
Appendix includes reconciliation of non-GAAP numbers and details of adjustments and cyclical expenses
IV. GROWTH INITIATIVES
Employees
Total Expenses
Expenses Excl. Adjustments²
Cyclical Expenses²
Expenses Excl. Adjustments
and Cyclical²
2009        2008        2006
28,001
$6,562
$5,687
$1,083
$4,605
29,333
$5,879
$5,659
$966
$4,693
33,599
$4,867
$4,855
$247
$4,609
Reduced
FTEs by nearly 5,600, or 17%,
since 2006¹
2009 expenses impacted by $751MM goodwill
impairment
Cyclical expenses up over $800MM
in 2009 vs. 2006
Expenses flat
vs. 2006 and down 2%
vs. 2008
Delivered Over $600MM in Run-Rate Expense Savings, or 12% of 2006 Noninterest Expense Base
Nonrecurring and cyclical expenses are masking
decreased operating expenses
($ in millions)


21
Generating Profitable Growth
IV. GROWTH INITIATIVES
Client Acquisition
Client Satisfaction
Profitability
Increased deposit market
share
Launched Delta Skymiles Debit
Card and other deposit
generating promotions and
enhancements
Significant growth in lead
relationships for loan
syndications, fixed income and
equity offerings
#3 in footprint for SBA loan
production in 2009¹
Ranked highest among banks
in Forrester Customer
Experience Index ranking
Won 9 Greenwich Excellence
Awards for Small Business and
Middle Market banking
Mortgage ranked #1 in
O’Connor
Customer Service
Survey
Launched LiveSolid.com client
website
Increasing commercial loan
yields
Shifted client deposit mix; 24%
increase in lower cost and 8%
decrease in higher cost
deposits²
~30% of new in-footprint
SunTrust mortgage households
open a checking account
Over 20% of SunTrust
households have a SunTrust
Mortgage
Delivering on Commitment to Improve Client Acquisition, Client Satisfaction, and Profitability
1.
Ranking calculated by SunTrust based on 2009 unit volume of SBA loan production in the primary SunTrust footprint states.  Data provided by National Association of Government
Guaranteed Lenders and includes raw data compiled by the SBA reflecting 7(a) loan volume during 2009
2.
4Q 2009 average balance compared to 4Q 2008 average balance. Lower cost includes noninterest bearing, NOW, money market and savings, while higher cost includes consumer and
other time deposits


22
SunTrust Banks, Inc.
Raymond James 31st Annual Institutional Investors Conference
March 8, 2010
Bill Rogers
President


23
Appendix


24
V. APPENDIX
($ in thousands, except per share data)
Reconciliation of Non GAAP Measures
1.
SunTrust presents a tangible equity to tangible assets ratio that excludes the after-tax impact of purchase accounting intangible assets. The Company believes this measure is useful to investors because by removing the effect of intangible assets that result from
merger and acquisition activity (the level of which may vary from company to company) it allows investors to more easily compare the Company's capital adequacy to other companies in the industry. This measure is used by management to analyze capital
adequacy
2.
SunTrust presents a tangible common equity to tangible asset ratio and a tangible book value per common share that excludes the after-tax impact of purchase accounting intangible assets and also excludes preferred stock from tangible equity. The Company
believes these measures are useful to investors because by removing the effect of intangible assets that result from merger and acquisition activity as well as preferred stock (the level of which may vary from company to company) it allows investors to more easily
compare the Company's capital adequacy and book value on common stock to other companies in the industry
Three Months Ended
December 31
September 30
June 30
March 31
2009
2009
2009
2009
Total shareholders' equity                
$22,530,855
$22,908,284
$22,953,158
$21,645,626
Goodwill, net of deferred taxes                     
(6,204,415)
(6,204,954)
(6,213,243)
(6,224,610)
Other intangible assets including MSRs, net
of deferred taxes
(1,671,055)
(1,559,765)
(1,468,209)
(1,049,155)
MSRs
1,539,382
1,422,716
1,322,322
894,797
Tangible equity              
           16,194,767
                    
16,566,281
                     
16,594,028
                     
15,266,658
Preferred stock
           (4,917,312)
                    
(4,911,416)
                    
(4,918,863)
                   
(5,227,357)
Tangible common equity
$11,277,455
$11,654,865
$11,675,165
$10,039,301
Total assets                 
$174,164,735
$172,717,747
$176,734,971
$179,116,402
Goodwill                 
(6,319,078)
(6,314,382)
(6,314,382)
(6,309,431)
Other intangible assets including MSRs         
(1,711,299)
(1,604,136)
(1,517,483)
(1,103,333)
MSRs
1,539,382
1,422,716
1,322,322
894,797
Tangible assets                 
$167,673,740
$166,221,945
$170,225,428
$172,598,435
Tangible equity to tangible assets             
9.66
%
9.96
%
9.75
%
8.85
%
Tangible common equity to tangible assets
6.73
%
7.01
%
6.86
%
5.82
%
Tangible book value per common share
$22.59
$23.35
$23.41
$28.15
2
2
1


25
V. APPENDIX
($ in millions)
Reconciliation of Non GAAP Measures
1.
Adjusted expense is provided as the removal of certain items that are material and potentially non-recurring is useful to investors and management in comparing among institutions and in
evaluating expense trends
2.
Expense Excluding Adjustments and Cyclical is provided as it removes expenses that are cyclical in nature and is useful to investors and management in assessing the impact of the
recession on non-interest expenses and earnings, and facilitates analysis of the effectiveness of management in controlling expense growth
2009
2008
2006
2009 vs
2008
2009 vs
2008
2009 vs
2006
2009 vs
2006
Employees
28,001
29,333
33,599
(1,322)
-5%
(5,598)
-17%
Total Expenses
$6,562
$5,879
$4,867
683
12%
1,695
35%
Ajustment
Items:
Impairment
751
45
-
(Gain)/Loss on Debt Retirement
39
12
12
Coke Charitable Contribution
-
183
-
Visa Litigation
7
(34)
-
Merger Expense
-
13
-
FDIC Special Assessment
78
-
-
Total Adjustments
875
220
12
Adjusted Expenses
1
5,687
5,659
4,855
28
0%
832
17%
Cyclical Items:
Regulatory Assessments
224
55
23
Credit & Collection Services
259
156
102
Other Real Estate
244
105
-
Mortgage Reinsurance
115
180
-
Operating Losses
100
446
45
Pension Expense
141
24
78
Total Cyclical Expenses
1,083
966
247
117
12%
836
338%
Expenses Excl Adjustments & Cyclical
2
$4,605
$4,693
$4,609
(88)
-2%
(4)
0%