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8-K - FORM 8-K - TEAM HEALTH HOLDINGS INC.d8k.htm
TeamHealth (NYSE: TMH)
Investor Presentation
January 2010
Exhibit 99.1


2
Forward looking statement
Statements made in this presentation that are not historical facts and that reflect the current
view of Team Health Holdings, Inc. (the “Company”) about future events and financial
performance
are
hereby
identified
as
“forward
looking
statements.”
Some
of
these
statements
can
be
identified
by
terms
and
phrases
such
as
“anticipate,”
“believe,”
“intend,”
“estimate,”
“expect,”
“continue,”
“could,”
“should,”
“may,”
“plan,”
“project,”
“predict”
and similar expressions
and include references to assumptions that we believe are reasonable and relate to our future
prospects, developments and business strategies. The Company cautions participants in this
presentation that such “forward looking statements,”
including without limitation, those relating
to the Company’s future business prospects, revenues, working capital, professional liability
expense, liquidity, capital needs, interest costs and income, wherever they occur in this
presentation
or
in
other
statements
attributable
to
the
Company,
are
necessarily
estimates
reflecting the judgment of the Company’s senior management and involve a number of risks
and uncertainties that could cause actual results to differ materially from those suggested by
the “forward looking statements.”
Factors that could cause our actual results to differ materially
from those expressed or implied in such forward-looking statements, include but are not limited
to those factors detailed from time to time in the Company’s filings with the Securities and
Exchange Commission.
The
Company
disclaims
any
intent
or
obligation
to
update
“forward
looking
statements”
made
in
this
presentation
to
reflect
changed
assumptions,
the
occurrence
of
unanticipated
events,
or
changes to future operating results over time.


3
Our Company
Our Service Offerings
One of the leading providers of outsourced
emergency department staffing as well as
management and other services
Founded in 1979
Serves ~560 hospital clients in 48 states
Affiliated with ~6,200 healthcare
professionals
79% of 2008 net revenues
(1)
from ED and
hospital medicine
98%
client
retention
rate
(2)
95%
physician
retention
rate
(2)
Experienced management team
IPO completed December 2009 (NYSE:TMH)
Specialty
Services
Pediatrics
Radiology
Hospital
Medicine
Locum
Tenens
Military
Staffing
Emergency
Medicine
(1)
Represents net revenues less provision for uncollectibles.
(2)
Based on LTM as of September 30, 2009, calculated as full year 2008, minus 9 months
ended 9/30/08, plus 9 months ended 9/30/09.
Anesthesia


4
Strong and stable financial profile with attractive revenue, EBITDA, and free cash flow
growth
Long-term relationships generating recurring contractual revenue
Ability to leverage existing platform to support growth
Investment Highlights
Attractive Financial Platform Supporting Future Growth
Leading outsourced market position
Favorable industry dynamics
Outstanding reputation augmented by an
attractive client base
Experienced management team
Regional
operating
model
supported
by
a
national infrastructure
Significant investment in proprietary
information systems and processes
Standardized best practices
Compelling value proposition drives and sustains long-term growth
Leading ED Management Company
Scalable Infrastructure


5
Leading Market Share with Favorable Industry Dynamics
~3,000 Outsourced
EDs
Team Health
9%
Regional
Groups
23%
Local Groups
52%
National Groups: 25%
67% Outsourced
~4,900 Community Hospitals
Growth in ED Patient Visits
(2)
ED Market
(1)
93
95
100
103
106
110
111
113
115
118
121
80
85
90
95
100
105
110
115
120
125
97
98
99
00
01
02
03
04
05
06
07
4,400
4,500
4,600
4,700
4,800
4,900
5,000
ED Visits
Emergency Departments
~4,500 Hospitals
with EDs
(1)   Management estimates
(2)   American Hospital Association


6
Why Hospitals Outsource the Emergency Department
Complex and constantly
changing regulatory and
reimbursement environment
Need to improve quality and
efficiency of care, while driving
down costs
Improve patient throughput
times
Drive patient satisfaction
Increase third party quality
outcome measures
Improve patient safety
Lack of infrastructure to
recruit and retain
physicians
Need to focus on other
challenges facing the
hospital
Entry point for the majority of
hospital admissions
Drives market share for the
hospital
Has significant impact on image
of hospital in the community


7
Stable practice
opportunities in well
regarded hospitals
Competitive compensation
packages
Comprehensive practice
management support
Continuing medical
education
Opportunities for career
advancement
Long and outstanding
reputation:
High quality physicians
Low physician turnover
High contract retention
High quality patient care
and satisfaction
Financial stability
Customized approach for each
hospital
Accountability for measurable
outcomes
Significant resources and
support
Our Value Proposition
Physicians
Hospitals
98% Contract
Retention Rate
95% Physician
Retention Rate
Patients
Outstanding quality care
Comprehensive risk
management program
Focus on patient satisfaction


8
Our Proven Business Model Delivers Value to Multiple
Constituents
Payors
(Commercial,
Medicaid, Medicare,
Contract, Self-Pay,
Subsidy)
Patients
Physicians &
Other Clinicians
Bill
Receive payments
Recruit & retain
Provide comprehensive services
Client contract
Hospitals


9
Regional Operating Model Supported by
a National Infrastructure
Scalable infrastructure drives operating efficiencies
9.5%
9.3%
8.8%
8.8%
8.7%
FY 2006
FY 2007
FY 2008
9/30/2008
YTD
9/30/2009
YTD
Favorable SG&A Margin Trend
Drives Operating Efficiencies
Favorable SG&A margin trend since 2006
Regional operating units are structured to
absorb future growth
13 regional operating units with local
market knowledge
Centralized infrastructure
Three billing centers that process
8.2 million patient claims / year
One IT platform across the
enterprise
Consolidated corporate functions
such as Accounting, Payroll,
Human Resources
Investment in Infrastructure


10
Significant Investment in Proprietary Systems and Processes…
ED Dashboard
Physician Information Systems
Patient Satisfaction Monitoring
Healthy Leadership
Influenza Pandemic
Physician Documentation Guidelines
Online CME Activities
Minefield Navigator
Resources for ED Management
Education
Risk Management
TH ED Listserve
Emergency Cardiac Care
Risk Management Alerts
Nurse 411 Policies and Procedures
ENERGY Modules
Administrative
Patient Safety Goals
Clinical
Suicide Prevention
Tools
Recretional Water Illnesses
Wellness Tips
Patient Education
Influenza Pandemic
TeamHealth
Client
Patient Disposition
For DOS Between 2008/Oct -
2009/Sep
Benchmark 2006 CDC National Average (updated as published)
Source National Hospital Ambulatory Medical Care Survey : 2006 Emergency Department Survey
AMA
0.0%
0.5%
1.0%
1.5%
Benchmark
Facility
LPMSE
0.0%
1.0%
2.0%
3.0%
Benchmark
Facility
Expired
0.00%
0.10%
0.20%
0.30%
Benchmark
Facility
Transferred
1.88%
1.90%
1.92%
1.94%
Benchmark
Facility
Report Facts
-LPMSE (Left Prior to Medical Screening Exam) is tracked in Medical Records Tracking System (MRTS)
-Data is rounded so totals may exceed 100%
Admitted
0.0%
5.0%
10.0%
15.0%
20.0%
Benchmark
Facility
0.0%
0.5%
1.0%
1.5%
2.0%
2.5%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
AMA
0.842%
0.977%
0.920%
0.805%
0.805%
0.875%
1.235%
0.861%
0.644%
0.621%
0.099%
0.590%
LPMSE
0.421%
1.832%
0.960%
0.762%
0.762%
0.875%
0.674%
1.377%
0.871%
1.133%
1.068%
2.131%
Expired
0.126%
0.000%
0.000%
0.042%
0.042%
0.036%
0.075%
0.034%
0.000%
0.037%
0.038%
0.098%
Transferred
0.190%
2.036%
2.201%
1.737%
1.737%
1.676%
1.796%
1.756%
1.629%
2.338%
2.136%
1.934%
Admitted
17.607%
19.055%
19.128%
20.880%
20.288%
18.768%
18.189%
17.424%
18.258%
18.122%
16.857%
16.197%
Discharged
79.360%
77.565%
77.271%
76.747%
76.747%
78.499%
78.630%
79.821%
79.091%
78.663%
79.863%
81.115%
2008 / Oct
2008 / Nov
2008 / Dec
2009 / Jan
2009 / Feb
2009 / Mar
2009 / Apr
2009 / May
2009 / Jun
2009 / Jul
2009 / Aug
2009 / Sep
Five Stars
Essentials
Caring
1. Established ED Culture
2. Implemented Departmental Rounding
3.
Inform
Comfort
1.
Pain
2. Comfort Rounds
3.
Housekeeping
Protocols
Clinical &
Operational
Effectiveness
1. Nursing / Triage Protocols
2. Efficient Throughput
3.
Quality
Initiatives
and
Patient
Safety
Communication
1. ED Commnucations
2. Satisfaction Metrics
3. Patient Call Back
4.
Complaint
Management
…focused on best practices, standardized processes and procedures, minimizing liability
risks and improving operating efficiencies


11
Comprehensive and Effective Risk Management…
+
+
Patient Safety
Initiatives
Claims Management
Right Clients
+
+
Professional Liability Cost as Percent of Total
Net Revenue
(1)
6.6%
6.0%
4.8%
4.5%
4.3%
3.8%
3.5%
2003
2004
2005
2006
2007
2008
YTD
9/30/09
…leading to favorable loss trends
(1)
Professional liability cost excludes favorable actuarial adjustments associated with prior
periods, including $1.6 million and $7.6 million in 2004 and 2005, respectively. Net revenue
represents net revenues less provision for uncollectibles.


12
Increase Revenue from
Existing Clients
Leverage Value Proposition to Drive Growth
Pursue Selective
Acquisitions
Pursue
Opportunities in
Adjacent Markets
Win New
Contracts


13
Attractive client base
Revenue Cycle
Performance
5.7%
9.0%
4.3%
9.3%
4.5%
5.9%
4.5%
5.7%
2002
2003
2004
2005
2006
2007
2008
YTD
9/30/09
(1)    Represents growth in same contract net revenues less provision for uncollectibles.
Increase Revenue from Existing Clients
Same
contract
revenue
growth
Attractive clients and revenue cycle performance drive sustainable organic growth
X
X
X
=
=
=
Patient
volumes
Revenue
per Visit
Same contract
growth
1


14
Large and highly fragmented market
3,000 EDs
outsourced
Regional
and
local
groups
75%
of
outsourced
EDs
Hospitals continue to face fiscal and operating pressures
Customized solutions through people, technology, and experience
$100 million annually generated from new contract revenue
Dedication of significant incremental resources to sales effort
Strong pipeline volume and competitive position
Win New Contracts
Disciplined approach to sales – right clients, right terms


15
Established track record of acquisitions and seamless integration
Solidifies existing market share/new market entry
Adhere to strict set of criteria:
Good cultural fit
Accretive to earnings
Opportunity for immediate financial improvement
Expanded dedicated M&A team resources
Recent M&A activity
Emergency
Physicians
of
Naples
November
30,
2009
Robust pipeline
Pursue Selective Acquisitions in Core ED Markets
Growth opportunity in highly fragmented markets


16
58% of community hospitals have hospital medicine programs
83% of hospitals > 200 beds have hospital medicine programs
2    largest hospitalist provider
Technological advancements
Aging population
Inadequate supply of radiologists
Increase in surgical procedures
Highly fragmented market
Inadequate supply of anesthesiologists
Acquired Anesthetix
December 31, 2009
Pursue Opportunities in Adjacent Markets
Insufficient supply of physicians across specialties
Acquired Psychiatrists Only LLC –
December 31, 2009
Hospitalist
Market
$8 BN
Radiology
Market
$16 BN
Anesthesia
Market
$15 BN
Locum Tenens
$1.5 BN
Source: Management estimates.
nd


17
Financial Overview


18
Financial Highlights and Overview
$40 million in 2008 and $74 million for YTD 2009
Free
cash
flow
CAGR:
48.1%
(3)(4)
Strong Financial
Performance
Significant Free
Cash Flow
(3)
Stable Financial
Profile
Net
revenues
(1)
of
$1.4
billion
and
adjusted
EBITDA
(excluding
favorable
actuarial adjustments associated with prior periods) of $142 million as of
LTM
(2)
9/30/09
Revenue
CAGR:
8.7%
(3)
Adjusted
EBITDA
CAGR:
7.6%
(3)
Improving SG&A margin trends delivering operating leverage
8.8% of revenues in 2008 vs. 9.5% in 2006
$198
million
of
available
liquidity
(as
adjusted
for
the
IPO
and
the
use
of
proceeds
by
the
Company)
No debt maturities until December 2012
(1)
Represents net revenues less provision for uncollectibles.
(2)
LTM is calculated as full year 2008, minus 9 months ended 9/30/08, plus 9 months ended
9/30/09.
(3)
CAGR’s
represent 2006 to 9/30/09 LTM.
(4)
Free
Cash
Flow
=
Net
cash
provided
by
operating
activities
less
capital
expenditures
and
change in investments at insurance subsidiary.
(5)
Reflects cash and cash equivalents, as adjusted for the IPO, of $80.3 million plus $117.5 million
of available funds under the Company’s revolving credit facility.
(5)


19
2006
2007
2008
9/30/09
LTM
9/30/08
YTD
9/30/09
YTD
2006
2007
2008
9/30/09
LTM
9/30/08
YTD
9/30/09
YTD
Historical Financial Performance
2006
2007
2008
9/30/09
LTM
9/30/08
YTD
9/30/09
YTD
Note:
CAGR
represents
2006
LTM
09/30/09
(LTM
is
calculated
as
full
year
2008,
minus
9
months
ended
9/30/08,
plus
9
months
ended
9/30/09).
Net
revenue
represents
net
revenues
less
provision
for
uncollectibles. Adjusted EBITDA excludes favorable actuarial adjustments associated with prior periods.
$1,095
$114
$1,232
$121
$1,331
$100
Net Revenue
Adjusted EBITDA
$1,000
$123
$1,075
$118
Free Cash Flow
$42
$49
$65
$74
CAGR: 8.7%
$20
$1,406
$142
$40
Margin:   10.4%   9.8%   9.2%  10.1%             10.0%  11.0%
CAGR: 7.6%
CAGR: 48.1%


20
Long -Term Relationships Generating Recurring
Contractual Revenue
ED Contract Longevity
0-2 Years,
18%
2-4 Years,
19%
4-7 Years,
15%
7-10 Years,
13%
10 Years +,
35%
375 contracts as of 9/30/09
13 year average tenure of top 50 customers by net revenue


21
Payor
Mix by Volume –
09/30/09 YTD
Medicare, 22%
Medicaid, 25%
Self-pay, 22%
Commercial,
29%
Other, 2%
Net Revenue Mix –
09/30/09 YTD
(1)
Fee For Service,
67%
Contract, 31%
Other, 2%
Diversified Payor
Mix Provides Stable Revenue Base
(1)
Represents net revenues less provision for uncollectibles. Of provision for uncollectibles,
99.9% is allocated to fee for service revenue.


22
2006
2007
2008
2006
2007
2008
Proven Ability to De-lever
Net Debt / Adjusted EBITDA
(1)
Adjusted EBITDA
(1)
/ Interest
5.6x
5.0x
4.6x
2.0x
2.2x
2.7x
3.5x
3.6x
2.6x
6.5x
Actual           As Adjusted 
(2)
9/30/09
Actual            As Adjusted 
(2)
9/30/09
(1)
Adjusted EBITDA excludes favorable actuarial adjustments associated with prior periods.
(2)
Adjusted for the receipt and use of the net proceeds from the IPO. Assumes debt paydown
with $183.5 million of primary proceeds at a 6.0% gross spread, with $4.0 million  of other
transaction expenses and a 7% redemption premium on existing bonds.


23
Capitalization
(1)
Assumes
debt
paydown
with
$183.5
million
of
primary
proceeds
at
a
6.0%
gross
spread,
with
$4.0
million
of
other
transaction
expenses and a 7% redemption premium on existing bonds.
(2)
Based on LTM Adjusted EBITDA of $141.6 million excluding favorable actuarial adjustments associated with prior periods.
LTM is calculated as full year 2008, minus 9 months ended 9/30/08, plus 9 months ended 9/30/09.
(3)
Reflects total debt less cash.
Capitalization Table
(1)
($ in millions)
Actual   
As Adjusted
Maturity
9/30/2009
9/30/2009
Cash and Cash Equivalents
$113.0
$80.3
Revolving Line of Credit ($125)
Dec. 2011
0.0
0.0
Term Loan
Dec. 2012
409.1
409.1
Total Secured Debt
$409.1
$409.1
11.25% Senior Sub Notes
Dec. 2013
203.0
45.5
Total Debt
$612.1
$454.6
Shareholders Equity
(228.3)
(86.5)
Total Capitalization
$383.8
$368.1
Total Debt / Adjusted LTM EBITDA
(2)
4.3x
3.2x
Net Debt
(3)
/ Adjusted LTM EBITDA
(2)
3.5
2.6


24
Strong and stable financial profile with attractive revenue, EBITDA, and free cash flow
growth
Long-term relationships generating recurring contractual revenue
Ability to leverage existing platform to support growth
Investment Highlights
Attractive Financial Platform Supporting Future Growth
Leading outsourced market position
Favorable industry dynamics
Outstanding reputation augmented by an
attractive client base
Experienced management team
Regional operating model supported by a
national infrastructure
Significant investment in proprietary
information systems and processes
Standardized best practices
Compelling value proposition drives and sustains long-term growth
Leading ED Management Company
Scalable Infrastructure


25
Appendix


26
Adjusted EBITDA / Net Earnings Reconciliation and Free
Cash Flow Calculation
Reported Net Earnings to Adjusted EBITDA Reconciliation
($ in millions)
2006
2007
2008
9/30/2008 YTD
9/30/2009 YTD
LTM 09/30/2009
(1)
Net earnings
$16.5
$43.3
$44.7
$50.1
$55.2
$49.8
Interest expense, net
57.8
55.2
45.8
34.0
27.7
39.5
Provision for income taxes
13.8
27.7
31.0
33.9
34.2
31.4
Depreciation and amortization
23.3
14.8
17.3
12.6
14.0
18.8
Loss from discontinued operations, net of taxes
7.0
0.6
0.0
0.0
0.0
0.0
Impairment of intangibles
0.0
0.0
9.1
0.0
0.0
9.1
Management fee and other expenses
3.7
4.1
3.6
2.7
2.3
3.2
Gain on extinguishment of debt
0.0
0.0
(1.6)
0.0
0.0
(1.6)
Transaction costs
0.0
0.0
2.4
1.8
0.6
1.2
Restricted unit expense
0.6
0.6
0.6
0.4
0.6
0.7
Insurance subsidiary interest income
2.0
2.9
3.3
3.0
2.1
2.4
Severance and other charges
1.2
3.7
1.5
1.3
0.3
0.5
0.0
Adjusted EBITDA
$126.0
$152.8
$157.8
$139.9
$137.1
$155.0
Favorable actuarial adjustments associated with prior periods
12.1
32.1
34.9
40.4
18.8
13.4
Adjusted EBITDA 
(as further adjusted to exclude favorable
actuarial adjustments associated with prior periods)
$113.9
$120.7
$122.9
$99.5
$118.2
$141.6
Free Cash Flow Calculation
Net cash provided by operating activities (as reported)
$49.6
$70.1
$62.0
$62.9
$84.6
$83.7
Capital expenditures
(11.3)
(12.7)
(12.1)
(7.3)
(5.2)
(10.0)
Change in investments at insurance subsidiary
(18.3)
(15.2)
(10.1)
(6.3)
(5.1)
(8.9)
Free Cash Flow
$20.0
$42.2
$39.7
$49.2
$74.3
$64.8
Source: Company’s S-1.
(1)
LTM is calculated as full year 2008, minus 9 months ended 9/30/08, plus 9 months
ended 9/30/09.