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8-K - FORM 8-K - NEWTEK BUSINESS SERVICES, INC.d8k.htm
EX-99.1 - EXHIBIT 99.1 - NEWTEK BUSINESS SERVICES, INC.dex991.htm
Newtek
Business Services, Inc.
NASDAQ: NEWT
Third Quarter 2009
Financial Results Conference Call
November 11, 2009, 4:15 PM
Hosted By:
Barry Sloane, CEO and Chairman
Seth A. Cohen, CFO
Investor Relations Contact:
Barry Sloane
212-356-9500
Exhibit 99.2
bsloane@newtekbusinessservices.com


2
Safe Harbor Statement
The statements in this slide presentation including statements regarding anticipated future
financial
performance,
Newtek's
beliefs,
expectations,
intentions
or
strategies
for
the
future,
may
be "forward-looking statements" under the Private Securities Litigation Reform Act of 1995. All
forward-looking statements involve a number of risks and uncertainties that could cause actual
results to differ materially from the plans, intentions and expectations reflected in or suggested by
the forward-looking statements. Such risks and uncertainties include, among others, intensified
competition,
operating
problems
and
their
impact
on
revenues
and
profit
margins,
anticipated
future business strategies and financial performance, anticipated future number of customers,
business prospects, legislative developments and similar matters. Risk factors, cautionary
statements and other conditions which could cause Newtek’s actual results to differ from
management's current expectations are contained in Newtek’s filings with the Securities and
Exchange Commission and available through
Also we need to point out that our Capcos operate under a different set of rules in each of the 8
jurisdictions and that these place varying requirements on the structure of our investments. In
some cases, particularly in Louisiana or in certain situations in New York, we don’t control the
equity or management of a qualified business, but that cannot always be presented orally or in
written presentations.
http://www.sec.gov


3
Third Quarter 2009 Highlights
Announced $782k post tax net income
Improved 2009 annual guidance from $(7.4) to $(5.2)
million pretax net loss to $(5.1) to $(4.7) million
pretax net loss
Announce 2010 annual guidance of $(2.4) million
pretax net loss to $2.3 million pretax net income
Wisconsin and Louisiana notes matured in October
Primary revenue trends in EPP and Web Hosting
exceed 2008 comparisons
GE Amendment
LOI signed by top 20 commercial bank to take out GE


4
Third Quarter 2009 Highlights
SBA lending business dynamics
Government guaranteed pricing
Portfolio behavior
Began originations again
Securitization market begins to thaw
New alliance partners queue up
Is this the beginning of a reversal in lending
Asset
management
servicing
income
New origination –
110 price for governments
90%
guarantee
for
how
long
Reposition
lender
financing
-
alternatives
Lending line (signed LOI with top twenty banking institution)
Bank merger
Other


5
Third Quarter 2009 Conference Call Agenda
Primary Corporate Initiatives and Strategy
Financial Results Snapshot
Development in EPP & Web Hosting Segments
Web Hosting, EPP & eCommerce Initiatives
Small Business Finance Initiatives
Cost Reduction Measures
Q3 2009 corporate expenses reduced $366,000 and
$1,462,000 for the three and nine months ended,
respectively, vs. Q3 2008
Marketing Focus
Financial Review
2009 Outlook


6
Third Quarter 2009 Conference Call Agenda
Projections for 2010 cash flow positive
Lender projections for Q4 2009 and variables
Repayments of Capco debt
FDIC contract
Variables for success in EPP
Variables for success in Web Hosting
Variables for success in cash flow & expense control


7
Continuation of our Strategy & Mission
1.
What do we offer for our clients?
Reduce their expenses
Grow their revenues
Reduce their risk
2.
Become the authority for small businesses
3.
7 core offerings:
a)
Primary: lending, EPP, insurance, hosting applications
b)
Secondary: web design development, data storage, payroll
4.
Cross sell and cross market the database by
becoming the authority
5.
a) Walmart
for small businesses
b) Amazon for small businesses
6.    We know small business


8
What is a Small Business
1.
SBA definition
2.
Independent business owners
3.
Examples:
a)
75 site parking garage
b)
Single practitioner consultant
c)
Doctor group
d)
Restaurant


9
What Do We Do Well
1.
Acquiring the client
a)
Alliance
b)
Direct model
2.
Servicing the client
3.
Cross sell and cross market
a)
Development
4.
Primary goal is to be the small business authority


10
Third Quarter 2009 Financial Results
$782 thousand net income for Q3 2009
Versus $2.8 million net loss for Q3 2008
Due to:
A release of an income tax valuation allowance
Under a new accounting pronouncement effective in 2009 (SFAS 160
“Noncontrolling
Interests in Consolidated Financial Statements), the
Company was able to attribute losses from certain subsidiaries to
minority holders.
Under the old accounting rules, these losses would
have
normally
been
absorbed
by
Newtek,
the
primary
beneficiary.
We
do not expect this benefit going forward.
Q3 2009 pre-tax loss of $1.1 million
Depreciation and amortization non-cash expense of $1.3
million in Q3 2009.
Decreased pre-tax loss by 61% from Q3 2008’s pre-tax loss
of $2.8 million.


11
Third Quarter 2009 Financial Results
Q3 2009 vs. Q3 2008 core operating segment
revenue:
Electronic
Payment
Processing:
$18.1
million
-
up
13%
over
Q3 2008
Web
Hosting:
$4.7
million
-
up
3%
over
Q3
2008
Small
Business
Finance:
$1.5
million
down
(10)%
over
Q3
2008


12
Cash Position
$24.1 million in cash and cash equivalents and
restricted cash at September 30, 2009, down from
$25.2 million at December 31, 2008.
Equates to $0.67 cash per share.
$5.6 million of net cash provided by operating activities in the
first nine months of 2009 versus $(9.9) million of net cash
used in operating activities for the same period in 2008.
$1.2 million net decrease in cash and cash equivalents for
the first nine months of 2009 versus $7.5 million net
decrease in cash and cash equivalents for the same period
in 2008.


13
Development in EPP
Q3 2009 EPP revenue up 13% over Q3 2008
EBITDA margin 8.3% for Q3 2009 compared to 10.5% for
Q3 2008
Merchant attrition
Cash flow positive business
Significant operating leverage
Potential to increase market share
2009 EPP segment EBITDA forecast:
$6.0 to $6.1 million
EPP segment does not have any debt
eCommerce –
Single most important Corporate initiative
and identifier


14
Web Hosting Initiatives
Q3 2009 versus Q3 2008:
Revenue up 3%
Pre-tax net income up 14%
Continued growth despite challenging market
Continue to invest in Web Hosting segment to support future growth
Continue to evaluate expenditures versus productivity, particularly
in marketing, seeking additional cost savings where applicable
Currently above 60% real estate capacity in our data center
Began launch of wholesale outreach in Q3 2008
2009 Web Hosting segment EBITDA forecast:
$6.7 to $6.8 million
Great marketing channel to target IT partners and web
developers
TechExec


15
Web Hosting & EPP Focus
One stop shop
Gateway, hosting, merchant processing, shopping cart
Everything you need
NewtPay
NewtPay
Pro
TechExec
Reseller
Combined marketing and client service focus


16
Positive Trends for SBA Lending
90% Government guaranty up from 75% for 2009
Significantly reduced government guaranteed lender
competition
Conventional loan market not very competitive
Better quality loans at better prices


17
Positive Trends for SBA Lending
Loan Size
350,000
$     
1,500,000
Servicing
1.00%
1.00%
Premium
110.00%
110.00%
75%
90%
75%
90%
GAAP Premium Received
21,599
$       
31,627
104,216
$     
150,679
Cash Premium Received
26,250
$       
31,500
112,500
$     
135,000
Servicing Asset
6,500
$         
8,000
$    
32,000
$       
40,000
$   
Discount
6,401
$         
3,123
$    
30,784
$       
14,821
$   
Net Newtek Investment
61,250
$       
3,500
$    
262,500
$     
15,000
$   
75% vs. 90% Government Guaranty of SBA 7(a) Loans


18
Small Business Finance
Buying sub & non-performing portfolios
Bidding on SBA servicing and sub-servicing contracts
We have very good lending infrastructure
This infrastructure is valuable more so today
The most decimated sector may offer the best
opportunity for Newtek shareholders


19
Small Business Finance
110 pricing on governments
Signed LOI with major money center lender bank on
lender
FDIC contract
Q4 2009 $250k anticipated loss vs. $800k loss
previously expected


20
Cost Reduction Measures
Significantly reduced expenses in Corporate Segment;
efforts to reduce or hold expenses in other segments
Cost reductions are expected to equate to a minimum
$4.0 million of cash savings in 2009
Plan to continue to review all segments to recognize
additional cost reductions in 2009
Reduced facilities cost in Great River (Long Island) and
the Florida office with D.C. and NYC as the next targets


Payroll Reductions
21
“Run rate”
analysis based on semi-monthly pay
snapshot
2/15/08
Headcount
2/15/08 Payroll
10/15/09
Headcount
10/15/09
Payroll
Headcount
Reduction
Payroll
Reduction
Headcount
%
Reduction
Payroll %
Reduction
EPP Segment
79
$119,059
67
$119,515
12
($456)
15.2%
-0.4%
Web hosting segment
88
$149,435
100
$179,340
(12)
($29,905)
-13.6%
-20.0%
Small business finance
50
$167,503
30
$92,678
20
$74,825
40.0%
44.7%
All other segment
88
$145,872
49
$61,603
39
$84,269
44.3%
57.8%
Corporate segment
59
$258,577
33
$137,150
26
$121,427
44.1%
47.0%
Total
364
$840,446
279
$590,286
85
$250,160
23.4%
29.8%
Annualized Totals  
$20,170,704
$14,166,864
$6,003,840
29.8%


22
Payroll
February 15, 2008 –
Payroll register  Headcount 364
October 15, 2009 –
Payroll register Headcount 279
Reduction of 85 or 23.4%


23
Payroll Annualized Run-rate
February 15, 2008     $20.2 million
October 15, 2009    $14.2 million
29.8% Dollar Reduction


24
Brownsville -
Update
Occupied new space officially on March 15, 2009
15,000 sq ft facility with the capacity for 145 positions, constructed with
$1.25m Federal Grant, co-located with University of Texas –
Brownsville
(UTB)
24/7 bi-lingual processing center for all lines of business
UTB provides significant resource pool for interns, part time and
permanent employees
Language translation resource for all marketing and sales initiatives
(http://tinyurl.com/cfoz6w)
Cross training and cross servicing enhanced thru co-location of division
personnel
Outbound Initiatives To Date
Initial referrals generated verify client satisfaction with Newtek’s approach
Continued training of outbound personnel will increase quality of
generated referrals and hence close rates


25
What is our Growth Strategy Going
Forward?
Emphasize cross-selling and cross-marketing into the
customer base which we are now doing
Continue to grow alliance channels as outsourcing of
our services is attractive to banks, credit unions, and
other
Improve our cash flow
Reduce Capco exposure
Acquisitions within our footprint
Utilize balance sheet and strategic partner financings
Hire Rubenstein firm for public relations and to help
sharpen our message as the small business authority


26
Positive Capco and Overhead Trends
Wilshire Partners (Florida) note of $37.4 million
matured (previously defeased)
Return of insurance premium of $250k to Wilshire
Partners (Florida) received
Operating agreement, monitoring agreement, audited
financials, tax return, and office real estate all
dissipate
Wisconsin & Louisiana Capcos total debt principal
repayment of $33 million occurred in Q4.  Return of
insurance premium of approximately $250k is
scheduled for Q4. (previously defeased)
Broker dealer sold in August, 2009 -$50k annualized
savings


Marketing Focus


28
Marketing Adjustments
Messaging
What makes us unique?
Our relationship with the client.  We now own the client.  We
are calling our clients.  Exceptionally well received.
We are their partners!!!
Increase Sales
Reduce Expenses
Reduce Risk
Financing
EPP
Insurance Coverage
SEO
Payroll Cost
PCI Compliance
Premium Cost
Hosting Cost
Storage Cost


29
Marketing Adjustments
Product Mix
Product
Revenue
Growth
Reduce
Expense
Reduce
Risk
EPP / E-Commerce
Lending
Hosting
Storage
Web Design
SEO
Payroll
Insurance


30
Marketing Adjustments
Advertising
Newtek buys radio advertising on WFAN
Boomer and Carton can be heard live in seven states in the
Northeast
and
with
online
live
internet
streaming
of
their
show, they can be heard in every state
Audience of approximately 2.5 million during prime drive
time (6am to10am)
Message is changed on a bi-weekly basis to ensure
maximum exposure of all our offerings
www.newtbiz.com


31
Revised 2009 Segment Guidance
*Note: totals may not add due to rounding
In millions of dollars
Electronic
Small
Payment
Web
Business
All
Corporate
Processing
Hosting
Finance
Other
Activities
Low
High
Low
High
Low
High
Low
High
Low
High
2009 Full Year
Revenue
68.2
68.5
18.9
19.0
7.0
7.1
2.2
2.2
3.2
3.2
Pretax Net Income (Loss)
4.3
4.4
4.0
4.0
(2.4)
(2.3)
(0.5)
(0.5)
(6.4)
(6.4)
Interest Expense
-
-
0.1
0.1
1.5
1.5
-
-
-
-
Depreciation and Amortization
1.7
1.7
2.6
2.6
1.0
1.0
0.1
0.1
0.4
0.4
EBITDA
6.0
6.1
6.7
6.8
0.1
0.2  
(0.4)
(0.3)
(6.0)
(6.0)
Total
Business
CAPCO
Intercompany
Segments
Segment
Eliminations
Total
Low
High
Low
High
Low
High
2009 Full Year
Revenue
99.4
100.0
7.9
7.9
(3.8)
103.5
104.1
Pretax Net Income (Loss)
(1.0)
(0.8)
(4.1)
(4.0)
-
(5.1)
(4.7)


32
Annual Pretax Loss Trend
-18
-12
-6
0
2007 Actual
2008 Actual
2009
Forecast
Midpoint
2007 Actual
2008 Actual
2009 Forecast
Midpoint
Pretax
Net Loss
$(17.1)mm
$(12.5)mm
$(4.9)mm


33
Consolidated Annual Pretax Loss
Year
Amount (in millions)
2007
(17.1)
2008
(12.5)
2009 (Forecast range
midpoint)
(4.9)


Financial Review
Seth A. Cohen -
CFO


35
Non-GAAP Financial Measures
In evaluating its business, Newtek considers and uses EBITDA as a supplemental measure
of its operating performance.  The Company defines EBITDA as earnings before interest
expense, taxes, depreciation and amortization.  Newtek uses EBITDA as a supplemental
measure to review and assess its operating performance.  The Company also presents
EBITDA because it believes it is frequently used by securities analysts, investors and other
interested parties as a measure of financial performance.
The term EBITDA is not defined under U.S. generally accepted accounting principles, or
U.S. GAAP, and is not a measure of operating income(loss), operating performance or
liquidity presented in accordance with U.S. GAAP.  EBITDA has limitations as a analytical
tool and, when assessing the Company’s operating performance, investors should not
consider EBITDA in isolation, or as a substitute for net income (loss) or other consolidated
income statement data prepared in accordance with U.S. GAAP.  Among other things,
EBITDA does not reflect the Company’s actual cash expenditures.  Other companies may
calculate similar measures differently than Newtek, limiting their usefulness as comparative
tools.  Newtek compensates for these limitations by relying primarily on its GAAP results
and using EBITDA only supplementally.


36
Cash Position
Balance at
September 30, 2009
Balance at 
December 31, 2008
Cash and cash equivalents
$15,572
$16,852
Restricted cash
$8,548
$8,366
SBA loans held for sale
-
$6,133
Notes payable
$16,801
$25,998
In thousands of dollars
2009 nine month cash flow:
Net cash provided by operating activities was $5,637,000
Net cash provided by investing activities was $2,538,000
Net cash used in financing activities was $9,455,000


37
Q3 2009 Actual vs. Q3 2008 Actual
Revenue For
The Quarter
Ended
September 30,
2009 Actual
Revenue For 
The Quarter
Ended       
September 30,
2008 Actual
Pretax Net
Income (Loss)
For The Quarter
Ended       
September 30,
2009 Actual
Pretax Net
Income (Loss)
For The Quarter
Ended       
September 30,
2008 Actual
EBITDA For  
The Quarter
Ended       
September 30,
2009 Actual
EBITDA For
The Quarter
Ended    
September 30,
2008 Actual
Electronic
Payment
Processing
18.115
15.984
1.088
1.114
1.509
1.672
Web Hosting
4.746
4.590
1.027
0.898
1.576
1.721
Small
Business
Finance
1.478
1.647
(0.756)
(1.494)
(0.157)
(0.734)
All Other
0.311
0.402
(0.271)
(0.575)
(0.237)
(0.552)
Corporate
Activities
0.712
1.169
(1.314)
(1.223)
(1.209)
(1.117)
CAPCO
2.298
1.755
(0.873)
(1.520)
Interco
Eliminations
(0.848)
(1.304)
Total
26.812
24.243
(1.099)
(2.800)
In millions of dollars


38
Original 2009 Segment Guidance
*Note: totals may not add due to rounding
In millions of dollars
Electronic
Small
Payment
Web
Business
All
Corporate
Processing
Hosting
Finance
Other
Activities
Low
High
Low
High
Low
High
Low
High
Low
High
2009 Full Year
Revenue
63.5
67.5
18.6
19.6
6.3
6.8
1.0
1.4
2.6
2.6
Pretax Net Income (Loss)
3.7
4.4
4.0
4.8
(3.1)
(2.7)
(0.9)
(0.6)
(7.4)
(7.4)
Interest Expense
-
-
0.1
0.1
1.4
1.4
-
-
-
-
Depreciation and Amortization
1.8
1.8
2.7
2.7
1.3
1.3
0.2
0.2
0.3
0.3
EBITDA
5.5
6.1
6.9
7.7
(0.4)
-
(0.7)
(0.4)
(7.1)
(7.4)
Total
Business
CAPCO
Intercompany
Segments
Segment
Eliminations
Total
Low
High
Low
High
Low
High
2009 Full Year
Revenue
92.0
97.9
6.5
6.5
(3.2)
95.3
101.2
Pretax Net Income (Loss)
(3.7)
(1.5)
(3.7)
(3.7)
-
(7.4)
(5.2)


39
Revised 2009 Segment Guidance
*Note: totals may not add due to rounding
In millions of dollars
Electronic
Small
Payment
Web
Business
All
Corporate
Processing
Hosting
Finance
Other
Activities
Low
High
Low
High
Low
High
Low
High
Low
High
2009 Full Year
Revenue
68.2
68.5
18.9
19.0
7.0
7.1
2.2
2.2
3.2
3.2
Pretax Net Income (Loss)
4.3
4.4
4.0
4.0
(2.4)
(2.3)
(0.5)
(0.5)
(6.4)
(6.4)
Interest Expense
-
-
0.1
0.1
1.5
1.5
-
-
-
-
Depreciation and Amortization
1.7
1.7
2.6
2.6
1.0
1.0
0.1
0.1
0.4
0.4
EBITDA
6.0
6.1
6.7
6.8
0.1
0.2  
(0.4)
(0.3)
(6.0)
(6.0)
Total
Business
CAPCO
Intercompany
Segments
Segment
Eliminations
Total
Low
High
Low
High
Low
High
2009 Full Year
Revenue
99.4
100.0
7.9
7.9
(3.8)
103.5
104.1
Pretax Net Income (Loss)
(1.0)
(0.8)
(4.1)
(4.0)
-
(5.1)
(4.7)


40
2010 Segment Guidance
*Note: totals may not add due to rounding
In millions of dollars
Electronic
Small
Payment
Web
Business
All
Corporate
Processing
Hosting
Finance
Other
Activities
Low
High
Low
High
Low
High
Low
High
Low
High
2010 Full Year
Revenue
76.6
78.8
19.2
20.2
9.4
11.5
1.2
1.5
1.4
1.4
Pretax Net Income (Loss)
4.1
5.0
4.0
5.0
(1.0)
(3.0)
(1.1)
(0.8)
(7.9)
(7.6)
Interest Expense
-
-
0.1
0.1
1.0
1.0
-
-
-
-
Depreciation and Amortization
1.5
1.5
2.1
2.1
0.8
0.8
0.1
0.1
0.4
0.4
EBITDA
5.6
6.5
6.2
7.2
2.8
4.8  
(1.0)
(0.7)
(7.4)
(7.1)
Total
Business
CAPCO
Intercompany
Segments
Segment
Eliminations
Total
Low
High
Low
High
Low
High
2010 Full Year
Revenue
107.8
113.4
3.9
3.9
(1.5)
110.2
115.8
Pretax Net Income (Loss)
0.2
4.6
(2.6)
(2.3)
-
(2.4)
2.3


Going Forward: 2009/2010
Barry Sloane -
CEO


Questions & Answers


Addendum


44
Pretax Income
(Loss) for Q3 2009
Interest Expense
for Q3 2009
Depreciation and
amortization for Q3 2009
Q3 2009
EBITDA
Electronic Payment
Processing
1.088
-
0.421
1.509
Web Hosting
1.027
0.033
0.516
1.576
Small Business Finance
(0.756)
0.366
0.233
(0.157)
All Other
(0.271)
-
0.034
(0.237)
Corporate Activities
(1.314)
-
0.105
(1.209)
Pretax Income
(Loss) for Q3 2008
Interest Expense
for Q3 2008
Depreciation and
amortization  for Q3 2008
Q3 2008
EBITDA
Electronic Payment
Processing
0.917
-
0.519
1.436
Web Hosting
0.317
0.165
0.759
1.241
Small Business Finance
(0.162)
0.578
0.301
0.717
All Other
(0.304)
-
0.032
(0.272)
Corporate Activities
(2.487)
0.024
0.067
(2.396)
EBITDA Reconciliation
EBITDA Reconciliation from Net Income (Loss)
For The Three Months Ended September 30, 2009
In millions of dollars
EBITDA Reconciliation to Net Income (Loss)
For The Three Months Ended September 30, 2008
In millions of dollars