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SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549

 


 

Form 10-K

 


 

(Mark One)

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF

THE SECURITIES EXCHANGE ACT OF 1934

 

For the fiscal year ended March 31, 2004

 

OR

 

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF

THE SECURITIES EXCHANGE ACT OF 1934

 

For the transition period from              to             

 

Commission file number 0-19599

 


 

WORLD ACCEPTANCE CORPORATION

(Exact name of registrant as specified in its charter)

 


 

South Carolina   570425114

(State or other jurisdiction of

incorporation or organization)

 

(I.R.S. Employer

Identification No.)

108 Frederick Street

Greenville, South Carolina

  29607
(Address of principal executive offices)   (Zip Code)

 

(864) 298-9800

(Registrant’s telephone number, including area code)

 


 

SECURITIES REGISTERED PURSUANT TO SECTION 12(b) OF THE ACT: NONE

 

SECURITIES REGISTERED PURSUANT TO SECTION 12(g) OF THE ACT:

 

Common Stock, no par value

(Title of Class)

 


 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes  x    No  ¨

 

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.  ¨

 

Indicate by check mark whether the registrant is an accelerated filer (as defined in Exchange Act Rule 12b-2).    Yes  x    No  ¨

 

The aggregate market value of voting stock held by non-affiliates of the registrant as of September 30, 2003, computed by reference to the closing sale price on such date, was 232,254,787. (For purposes of calculating this amount only, all directors and executive officers are treated as affiliates. This determination of affiliate status is not necessarily a conclusive determination for other purposes.) As of June 2, 2004, 18,556,397 shares of the registrant’s Common Stock, no par value, were outstanding.

 

DOCUMENTS INCORPORATED BY REFERENCE

 

Portions of the Registrant’s definitive Proxy Statement pertaining to the 2004 Annual Meeting of Shareholders (“the Proxy Statement”) and filed pursuant to Regulation 14A are incorporated herein by reference into Parts hereof.

 



Table of Contents

WORLD ACCEPTANCE CORPORATION

Form 10-K Report

 

Table of Contents

 

Item No.

   Page

PART I     
1.   Description of Business    1
2.   Properties    9
3.   Legal Proceedings    9
4.   Submission of Matters to a Vote of Security Holders    10
PART II     
5.   Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities    10
6.   Selected Financial Data    11
7.   Management’s Discussion and Analysis of Financial Condition and Results of Operations    11
7A.   Quantitative and Qualitative Disclosures About Market Risk    21
8.   Financial Statements and Supplementary Data    22
9.   Changes in and Disagreements with Accountants on Accounting and Financial Disclosure    42
9A.   Disclosure Controls and Procedures    42
PART III     
10.   Directors and Executive Officers of the Registrant    42
11.   Executive Compensation    43
12.   Security Ownership of Certain Beneficial Owners, Management, and Related Stockholder Matters    43
13.   Certain Relationships and Related Transactions    43
14.   Principal Accountant Fees and Services    43
PART IV     
15.   Exhibits, Financial Statement Schedules and Reports on Form 8-K    44


Table of Contents

Introduction

 

World Acceptance Corporation, a South Carolina corporation, operates a small-loan consumer finance business in eleven states. As used herein, the “Company” includes World Acceptance Corporation and each of its subsidiaries, except that when used with reference to the Common Stock or other securities described herein and in describing the positions held by management or agreements of the Company, it includes only World Acceptance Corporation. All references in this report to “fiscal 2004” are to the Company’s fiscal year ended March 31, 2004.

 

The Company maintains an Internet website, www.worldacceptance.com”, where interested persons will be able to access free of charge, among other information, the Company’s annual reports on Form 10-K, its quarterly reports on Form 10-Q, and its current reports on Form 8-K, as well as amendments to these filings, via a link to a third party website. These documents are available for access as soon as reasonably practicable after we electronically file these documents with the SEC. The Company files these reports with the SEC via the SEC’s EDGAR filing system, and such reports also may be accessed via the SEC’s EDGAR database at www.sec.gov. The Company will also provide either electronic or paper copes free to charge upon written request to P.O. Box 6429, Greenville, SC 29606-6429.

 

PART I.

 

Item 1. Description of Business

 

General. The Company is engaged in the small-loan consumer finance business, offering short-term small loans, medium-term larger loans, related credit insurance and ancillary products and services to individuals. The Company generally offers standardized installment loans of between $130 to $3,000 through 526 offices in South Carolina, Georgia, Texas, Oklahoma, Louisiana, Tennessee, Illinois, Missouri, New Mexico, Kentucky, and Alabama as of March 31, 2004. The Company generally serves individuals with limited access to other sources of consumer credit from banks, savings and loans, other consumer finance businesses and credit card lenders. The Company also offers income tax return preparation services and refund anticipation loans to its customers and others.

 

Small-loan consumer finance companies operate in a highly structured regulatory environment. Consumer loan offices are individually licensed under state laws, which, in many states, establish allowable interest rates, fees and other charges on small loans made to consumers and maximum principal amounts and maturities of these loans. The Company believes that virtually all participants in the small-loan consumer finance industry charge the maximum rates permitted under applicable state laws in those states with usury limitations.

 

The small-loan consumer finance industry is a highly fragmented segment of the consumer lending industry. Small-loan consumer finance companies generally make loans to individuals of up to $1,000 with maturities of one year or less. These companies approve loans on the basis of the personal creditworthiness of their customers and maintain close contact with borrowers to encourage the repayment or refinancing of loans. By contrast, commercial banks, savings and loans and other consumer finance businesses typically make loans of more than $1,000 with maturities of more than one year. Those financial institutions generally approve consumer loans on the security of qualifying personal property pledged as collateral or impose more stringent credit requirements than those of small-loan consumer finance companies. As a result of their higher credit standards and specific collateral requirements, commercial banks, savings and loans and other consumer finance businesses typically charge lower interest rates and fees and experience lower delinquency and charge-off rates than do small-loan consumer finance companies. Small-loan consumer finance companies generally charge higher interest rates and fees to compensate for the greater credit risk of delinquencies and charge-offs and increased loan administration and collection costs.

 

Expansion. During fiscal 2004, the Company opened twenty-one new offices. Thirty-nine other offices were purchased and four offices were closed, merged into other existing offices, or sold due to their inability to grow to profitable levels. The Company plans to open or acquire at least 25 new offices in each of the next two fiscal years by increasing the number of offices in its existing market areas and in new states where it believes demographic profiles and state regulations are attractive. The Company’s ability to expand operations into new states is dependent upon its ability to obtain necessary regulatory approvals and licenses, and there can be no assurance that the Company will be able to obtain any such approvals or consents.

 

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The Company’s expansion is also dependent upon its ability to identify attractive locations for new offices and hire suitable personnel to staff, manage and supervise new offices. In evaluating a particular community, the Company examines several factors, including the demographic profile of the community, the existence of an established small-loan consumer finance market and the availability of suitable personnel to staff, manage and supervise the new offices. The Company generally locates new offices in communities already served by at least one small-loan consumer finance company.

 

The small-loan consumer finance industry is highly fragmented in the ten states in which the Company currently operates. The Company believes that its competitors in these markets are principally independent operators with fewer than 20 offices. The Company also believes that attractive opportunities to acquire offices from competitors in its existing markets and to acquire offices in communities not currently served by the Company will become available as conditions in the local economies and the financial circumstances of the owners change.

 

The following table sets forth the number of offices of the Company at the dates indicated:

 

     At March 31,

State


   1995

   1996

   1997

   1998

   1999

   2000

   2001

   2002

   2003

   2004

South Carolina

   59    62    68    64    63    63    62    62    65    65

Georgia

   38    39    45    49    49    48    48    52    52    74

Texas

   93    104    131    128    131    135    135    136    142    150

Oklahoma

   33    39    40    41    40    43    43    46    45    47

Louisiana (1)

   15    20    18    21    20    21    20    20    20    20

Tennessee (2)

   6    18    24    28    30    35    38    40    45    51

Illinois (3)

   —      -3    11    20    30    30    29    28    30    30

Missouri (4)

   —      —      1    9    16    18    22    22    22    26

New Mexico (5)

   —      —      6    9    10    13    12    12    16    19

Kentucky (6)

   —      —      —      —      —      4    10    13    30    30

Alabama (7)

   —      —      —      —      —      —      —      —      5    14
    
  
  
  
  
  
  
  
  
  

Total

   244    282    336    360    379    410    420    441    470    526
    
  
  
  
  
  
  
  
  
  

(1) The Company commenced operations in Louisiana in May 1991.
(2) The Company commenced operations in Tennessee in April 1993.
(3) The Company commenced operations in Illinois in September 1996.
(4) The Company commenced operations in Missouri in August 1996.
(5) The Company commenced operations in New Mexico in December 1996.
(6) The Company commenced operations in Kentucky in March 2000.
(7) The Company commenced operations in Alabama in January 2003.

 

Loan and Other Products. In each state in which it operates, the Company offers loans that are standardized by amount and maturity in an effort to reduce documentation and related processing costs. Substantially all of the Company’s loans are payable in monthly installments with terms of four to fifteen months, and all loans are prepayable at any time without penalty. In fiscal 2004, the Company’s average originated loan size and term were approximately $709 and nine months, respectively. State laws regulate lending terms, including the maximum loan amounts and interest rates and the types and maximum amounts of fees, insurance premiums and other costs that may be charged. As of March 31, 2004, the annual percentage rates on loans offered by the Company, which include interest, fees and other charges as calculated for the purposes of federal consumer loan disclosure requirements, ranged from 30% to 215% depending on the loan size, maturity and the state in which the loan is made. In addition, in certain states, the Company sells credit insurance in connection with its loans as agent for an unaffiliated insurance company, which may increase its returns on loans originated in those states.

 

Specific allowable charges vary by state and, consistent with industry practice, the Company generally charges the maximum rates allowable under applicable state law. Statutes in Texas and Oklahoma allow for indexing the maximum loan amounts to the Consumer Price Index. Fees charged by the Company include origination and account maintenance fees, monthly handling charges and, in South Carolina, Georgia, Louisiana, Missouri, Kentucky and Alabama, non-file fees, which are collected by the Company and paid as premiums to an unaffiliated insurance company for non-recording insurance.

 

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The Company, as an agent for an unaffiliated insurance company, markets and sells credit life, credit accident and health, credit property, and unemployment insurance in connection with its loans in states where the sale of such insurance is permitted by law. Credit life insurance provides for the payment in full of the borrower’s credit obligation to the lender in the event of death. Credit accident and health insurance provides for repayment of loan installments to the lender that come due during the insured’s period of income interruption resulting from disability from illness or injury. Credit property insurance insures payment of the borrower’s credit obligation to the lender in the event that the personal property pledged as security by the borrower is damaged or destroyed. Unemployment insurance provides for repayment of loan installments to the lender that come due during the insured’s period of involuntary unemployment. The Company requires each customer to obtain credit insurance in the amount of the loan for all loans originated in Georgia, and encourages customers to obtain credit insurance for loans originated in South Carolina, Louisiana, Alabama and Kentucky and on a limited basis in Tennessee, Oklahoma, and New Mexico. Customers in those states typically obtain such credit insurance through the Company. Charges for such credit insurance are made at maximum authorized rates and are stated separately in the Company’s disclosure to customers, as required by the Truth-in-Lending Act. In the sale of insurance policies, the Company as agent writes policies only within limitations established by its agency contracts with the insurer. The Company does not sell credit insurance to non-borrowers.

 

The Company also markets automobile club memberships to its borrowers in Georgia, Tennessee, Alabama and Kentucky as an agent for an unaffiliated automobile club. Club memberships entitle members to automobile breakdown and towing insurance and related services. The Company is paid a commission on each membership sold, but has no responsibility for administering the club, paying insurance benefits or providing services to club members. The Company generally does not market automobile club memberships to non-borrowers.

 

In fiscal 1995 the Company implemented its World Class Buying Club, and began marketing certain electronic products and appliances to its Texas borrowers. Since implementation, the Company has expanded this program to Georgia, Tennessee, New Mexico and Missouri. The program is not offered in the other states where the Company operates as it is not permitted by the various state regulations. Borrowers participating in this program can purchase a product from a catalog available at a branch office or by direct mail and finance the purchase with a retail installment sales loan provided by the Company. Products sold through this program are shipped directly by the suppliers to the Company’s customers and, accordingly, the Company is not required to maintain any inventory to support the program. During fiscal 2004, however, the company tried, on a limited basis, to maintain a few inventory items in each of its branch offices participating in the program. Having certain items on hand enhanced sales and may be done on a limited basis in the future. Also, beginning in fiscal 2005, the Company will add a limited number of furniture items to its product line.

 

Since fiscal 1997, the Company has expanded its product line to include larger balance, lower risk, and lower yielding individual consumer loans. These loans typically average $2,500 to $3,000, with terms of 18 to 24 months, compared to $300 to $500, with 8 to 12 month terms for the smaller loans. The Company offers these loans in all states except Texas, where they are not profitable under the Company’s lending criteria and strategy. Additionally, the Company has purchased numerous larger loan offices and has made several bulk purchases of larger loans receivable. As of March 31, 2004, the larger class of loans amounted to approximately $86.7 million of gross loans receivable, a 15.1% increase over the balance outstanding at March 31, 2003. This portfolio now represents 28.0% of the total loan balances as of the end of the fiscal year. Management believes that these loans provide lower expense and loss ratios, thus providing positive contributions. While the Company does not intend to change its primary lending focus from its small-loan business, it does intend to continue expanding the larger loan product line as part of its ongoing growth strategy.

 

Another service offered by the Company is income tax return preparation, electronic filing and refund anticipation loans. Begun as an experiment in fiscal 1999, this program is now provided in all but a few of the Company’s offices. The number of returns completed has grown from 16,000 in fiscal 2000 to approximately 50,000 in fiscal 2004, and the net revenues to the Company from this service grew from approximately $1.0 million to approximately $5.4 million over this same period. The Company believes that this is a beneficial service for its existing customer base and plans to continue to promote and expand the program.

 

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Loan Activity and Seasonality. The following table sets forth the composition of the Company’s gross loans receivable by state at March 31 of each year from 1995 through 2004:

 

     At March 31,

 

State


   1995

    1996

    1997

    1998

    1999

    2000

    2001

    2002

    2003

    2004

 

South Carolina

   35 %   33 %   26 %   23 %   22 %   21 %   21 %   19 %   15 %   14 %

Georgia

   13     13     13     14     16     15     12     12     12     13  

Texas

   38     35     39     35     31     28     25     24     23     21  

Oklahoma

   7     8     7     7     7     6     6     5     5     5  

Louisiana (1)

   4     5     3     4     4     3     3     3     3     3  

Tennessee (2)

   3     6     10     11     12     13     11     12     14     15  

Illinois (3)

   —       —       —       2     3     4     5     5     5     5  

Missouri (4)

   —       —       —       1     2     3     4     5     5     6  

New Mexico (5)

   —       —       2     3     3     3     3     3     3     3  

Kentucky (6)

   —       —       —       —       —       4     10     12     13     12  

Alabama (7)

   —       —       —       —       —       —       —       —       2     3  
    

 

 

 

 

 

 

 

 

 

Total

   100 %   100 %   100 %   100 %   100 %   100 %   100 %   100 %   100 %   100 %
    

 

 

 

 

 

 

 

 

 


(1) The Company commenced operations in Louisiana in May 1991.
(2) The Company commenced operations in Tennessee in April 1993.
(3) The Company commenced operations in Illinois in September 1996.
(4) The Company commenced operations in Missouri in August 1996.
(5) The Company commenced operations in New Mexico in December 1996.
(6) The Company commenced operations in Kentucky in March 2000.
(7) The Company commenced operations in Alabama in January 2003.

 

The following table sets forth the total number of loans and the average loan balance by state at March 31, 2004:

 

    

Total Number

of Loans


  

Average Gross

Loan Balance


South Carolina

   58,588    $ 737

Georgia

   49,471      816

Texas

   160,691      416

Oklahoma

   29,189      520

Louisiana

   13,798      611

Tennessee

   50,105      950

Illinois

   22,097      718

Missouri

   18,906      969

New Mexico

   14,865      622

Kentucky

   28,485      1,274

Alabama

   7,682      1,138
    
      

Total

   453,877       
    
      

 

The Company’s highest loan demand occurs generally from October through December, its third fiscal quarter. Loan demand is generally lowest and loan repayment highest from January to March, its fourth fiscal quarter. Consequently, the Company experiences significant seasonal fluctuations in its operating results and cash needs. Operating results from the Company’s third fiscal quarter are generally lower than in other quarters and operating results for its fourth fiscal quarter are generally higher than in other quarters.

 

Lending and Collection Operations. The Company seeks to provide short-term loans to the segment of the population that has limited access to other sources of credit. In evaluating the creditworthiness of potential customers, the Company primarily examines the individual’s discretionary income, length of current employment, duration of residence and prior credit experience. Loans are made to individuals on the basis of the customer’s discretionary income and other factors and are limited to amounts that the customer can reasonably be expected to repay from that

 

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income. All of the Company’s new customers are required to complete standardized credit applications in person or by telephone at local Company offices. Each of the Company’s local offices is equipped to perform immediate background, employment and credit checks and approve loan applications promptly, often while the customer waits. The Company’s employees verify the applicant’s employment and credit histories through telephone checks with employers, other employment references and a variety of credit services. Substantially all new customers are required to submit a listing of personal property that will be pledged as collateral to secure the loan, but the Company does not rely on the value of such collateral in the loan approval process and generally does not perfect its security interest in that collateral. Accordingly, if the customer were to default in the repayment of the loan, the Company may not be able to recover the outstanding loan balance by resorting to the sale of collateral. The Company generally approves less than 50% of applications for loans to new customers.

 

The Company believes that the development and continual reinforcement of personal relationships with customers improve the Company’s ability to monitor their creditworthiness, reduce credit risk and generate repeat loans. It is not unusual for the Company to have made a number of loans to the same customer over the course of several years, many of which were refinanced with a new loan after two or three payments. In determining whether to refinance existing loans, the Company typically requires loans to be current on a recency basis, and repeat customers are generally required to complete a new credit application if they have not completed one within the prior two years.

 

In fiscal 2004, approximately 87% of the Company’s loans were generated through refinancings of outstanding loans and the origination of new loans to previous customers. A refinancing represents a new loan transaction with a present customer in which a portion of the new loan proceeds is used to repay the balance of an existing loan and the remaining portion is advanced to the customer. The Company actively markets the opportunity to refinance existing loans prior to maturity, thereby increasing the amount borrowed and increasing the fees and other income realized. For fiscal 2002, 2003, and 2004, the percentages of the Company’s loan originations that were refinancings of existing loans were 79.0%, 77.1%, and 77.2%, respectively.

 

The Company allows refinancing of delinquent loans on a case-by-case basis for those customers who otherwise satisfy the Company’s credit standards. Each such refinancing is carefully examined before approval to avoid increasing credit risk. A delinquent loan may generally be refinanced only if the customer has made payments which, together with any credits of insurance premiums or other charges to which the customer is entitled in connection with the refinancing, reduce the balance due on the loan to an amount equal to or less than the original cash advance made in connection with the loan. The Company does not allow the amount of the new loan to exceed the original amount of the existing loan. The Company believes that refinancing delinquent loans for certain customers who have made periodic payments allows the Company to increase its average loans outstanding and its interest, fee and other income without experiencing a material increase in loan losses. These refinancings also provide a resolution to temporary financial setbacks for these borrowers and sustain their credit rating. While allowed on a selective basis, refinancings of delinquent loans amounted to less than 3% of the Company’s loan volume in fiscal 2004.

 

To reduce late payment risk, local office staff encourage customers to inform the Company in advance of expected payment problems. Local office staff also promptly contact delinquent customers following any payment due date and thereafter remain in close contact with such customers through phone calls, letters or personal visits to the customer’s residence or place of employment until payment is received or some other resolution is reached. When representatives of the Company make personal visits to delinquent customers, the Company’s policy is to encourage the customers to return to the Company’s office to make payment. Company employees are instructed not to accept payment outside of the Company’s offices except in unusual circumstances. In Georgia, Oklahoma, and Illinois, the Company is permitted under state laws to garnish customers’ wages for repayment of loans, but the Company does not otherwise generally resort to litigation for collection purposes, and rarely attempts to foreclose on collateral.

 

Insurance-related Operations. In Georgia, Louisiana, South Carolina, Kentucky, Alabama and on a limited basis, New Mexico, Oklahoma, and Tennessee, the Company sells credit insurance to customers in connection with its loans as an agent for an unaffiliated insurance company. These insurance policies provide for the payment of the outstanding balance of the Company’s loan upon the occurrence of an insured event. The Company earns a commission on the sale of such credit insurance, which is based in part on the claims experience of the insurance company on policies sold on its behalf by the Company.

 

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The Company has a wholly-owned, captive insurance subsidiary that reinsures a portion of the credit insurance sold in connection with loans made by the Company. Certain coverages currently sold by the Company on behalf of the unaffiliated insurance carrier are ceded by the carrier to the captive insurance subsidiary, providing the Company with an additional source of income derived from the earned reinsurance premiums. In fiscal 2004, the captive insurance subsidiary reinsured approximately 2.7% of the credit insurance sold by the Company and contributed approximately $548,000 to the Company’s total revenues.