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UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

 

Form 10-Q

 

(Mark One)

 

x

   QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
     For the quarterly period ended March 31, 2004
     OR

¨

   TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
     For the transition period from                      to                     

 

Commission File No. 0-30260

 

eGAIN COMMUNICATIONS CORPORATION

(Exact name of registrant as specified in its charter)

 

Delaware

(State or other jurisdiction

of incorporation or organization)

 

77-0466366

(I.R.S. Employer Identification No.)

 

624 E. Evelyn Avenue, Sunnyvale, CA

(Address of principal executive offices)

 

94086

(Zip Code)

 

(408) 212-3400

(Registrant’s telephone number, including area code)

 

N/A

(Former name, former address and former fiscal year, if changed since last report)

 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    YES  x    NO  ¨

 

Indicate by check mark whether the registrant is an accelerated filer (as defined in Rule 12b-2 of the Exchange Act):    Yes  ¨    No  x.

 

Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date.

 

Class


 

Outstanding at March 31, 2004


Common Stock $0.001 par value   3,692,854

 



Table of Contents

eGAIN COMMUNICATIONS CORPORATION

 

TABLE OF CONTENTS

 

          Page

PART I.

  

FINANCIAL INFORMATION

   1

Item 1.

  

Financial Statements

   1
    

Condensed Consolidated Balance Sheets at March 31, 2004 and June 30, 2003

   1
    

Condensed Consolidated Statements of Operations for the Three and Nine Months Ended March 31, 2004 and 2003

   2
    

Condensed Consolidated Statements of Cash Flows for the Nine Months Ended March 31, 2004 and 2003

   3
    

Notes to Condensed Consolidated Financial Statements

   4

Item 2.

  

Management’s Discussion and Analysis of Financial Condition and Results of Operations

   14

Item 3.

  

Quantitative and Qualitative Disclosure About Market Risk

   35

Item 4.

  

Control and Procedures

   35

PART II.

  

OTHER INFORMATION

   36

Item 1.

  

Legal Proceedings

   36

Item 2.

  

Changes in Securities

   36

Item 3.

  

Defaults upon Senior Securities

   36

Item 4.

  

Submission of Matters to a Vote of Security Holders

   36

Item 5.

  

Other Information

   36

Item 6.

  

Exhibits and Reports on Form 8-K

   37
    

Signatures

   38
    

Certifications

    


Table of Contents

PART I. FINANCIAL INFORMATION

 

ITEM 1. FINANCIAL STATEMENTS

 

eGAIN COMMUNICATIONS CORPORATION

 

CONDENSED CONSOLIDATED BALANCE SHEETS

(in thousands)

 

     March 31,
2004


    June 30,
2003


 
     (unaudited)        

ASSETS

                

Current assets:

                

Cash and cash equivalents

   $ 5,552     $ 4,407  

Restricted cash

     12       791  

Accounts receivable, net

     3,393       3,270  

Prepaid and other current assets

     2,151       2,897  
    


 


Total current assets

     11,108       11,365  

Property and equipment, net

     450       1,192  

Goodwill, net

     4,880       4,880  

Intangible assets, net

     289       1,204  

Other assets

     206       397  
    


 


     $ 16,933     $ 19,038  
    


 


LIABILITIES AND STOCKHOLDERS’ EQUITY

                

Current liabilities:

                

Accounts payable

   $ 1,172     $ 1,486  

Accrued compensation

     871       864  

Accrued liabilities

     1,491       1,918  

Deferred revenue

     3,881       4,333  

Current portion of accrued restructuring

     183       1,194  

Current portion of bank borrowings

     821       1,649  

Current portion of notes payable

     —         78  

Current portion of capital lease obligations

     13       15  
    


 


Total current liabilities

     8,432       11,537  

Related party notes payable

     6,376       1,964  

Capital lease obligations, net of current portion

     —         10  

Accrued restructuring, net of current portion

     1,273       1,203  

Other long term liabilities

     243       243  
    


 


Total liabilities

     16,324       14,957  

Commitments

                

Stockholders’ equity:

                

Series A cumulative convertible preferred stock; Aggregate liquidation preference of $112,786 at March 31, 2004

     106,888       101,371  

Common stock

     4       37  

Additional paid-in capital

     208,584       213,620  

Notes receivable from stockholders

     (92 )     (102 )

Deferred stock compensation

     —         (38 )

Accumulated other comprehensive income (loss)

     (239 )     (185 )

Accumulated deficit

     (314,536 )     (310,622 )
    


 


Total shareholders’ equity

     609       4,081  
    


 


     $ 16,933     $ 19,038  
    


 


 

See accompanying notes

 

1


Table of Contents

eGAIN COMMUNICATIONS CORPORATION

 

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(in thousands, except per share data)

(unaudited)

 

    

Three Months

Ended March 31,


   

Nine Months

Ended March 31,


 
     2004

    2003

    2004

    2003

 

Revenue:

                                

License

   $ 1,271     $ 983     $ 3,315     $ 4,619  

Support and Services

     3,949       4,240       11,568       12,098  
    


 


 


 


Total revenue

     5,220       5,223       14,883       16,717  

Cost of license

     383       443       1,281       1,329  

Cost of support and services

     1,686       1,929       4,921       7,072  

Cost of revenue – acquisition related

     —         227       —         827  
    


 


 


 


Gross profit

     3,151       2,624       8,681       7,489  

Operating costs and expenses:

                                

Research and development

     598       1,381       2,323       4,695  

Sales and marketing

     2,167       1,840       6,303       7,538  

General and administrative

     822       1,007       2,670       3,670  

Amortization of other intangible assets

     302       327       914       1,001  

Amortization of deferred compensation

     —         31       —         136  

Restructuring

     —         512       167       274  
    


 


 


 


Total operating costs and expenses

     3,889       5,098       12,377       17,314  
    


 


 


 


Loss from operations

     (738 )     (2,474 )     (3,696 )     (9,825 )

Non-operating income (expense)

     (214 )     9       (218 )     205  
    


 


 


 


Net loss

     (952 )     (2,465 )     (3,914 )     (9,620 )

Dividends on convertible preferred stock

     (1,867 )     (1,727 )     (5,517 )     (5,143 )
    


 


 


 


Net loss applicable to common stockholders

   $ (2,819 )   $ (4,192 )   $ (9,431 )   $ (14,763 )
    


 


 


 


Per Share information:

                                

Basic and diluted net loss per common share

   $ (0.76 )   $ (1.14 )   $ (2.56 )   $ (4.03 )
    


 


 


 


Weighted average shares used in computing basic and diluted net loss per common share

     3,692       3,665       3,685       3,663  
    


 


 


 


 

 

See accompanying notes

 

2


Table of Contents

eGAIN COMMUNICATIONS CORPORATION

 

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(in thousands)

(unaudited)

 

    

Nine Months

Ended March 31,


 
     2004

    2003

 

Cash flows from operating activities:

                

Net loss

   $ (3,914 )   $ (9,620 )

Adjustments to reconcile net loss to net cash used in operating activities:

                

Depreciation

     937       3,274  

(Gain) / loss on disposal of fixed assets

     (9 )     128  

Amortization of other intangible assets

     914       1,828  

Amortization of deferred compensation

     —         134  

Accrued interest and amortization of discount on related party notes

     329       —    

Changes in operating assets and liabilities:

                

Restricted cash

     779       (1,088 )

Accounts receivable

     (123 )     1,612  

Prepaid and other current assets

     746       1,235  

Other assets

     191       1,447  

Accounts payable

     (314 )     (1,547 )

Accrued compensation

     7       (1,669 )

Accrued liabilities

     (427 )     94  

Accrued restructuring

     (941 )     (2,785 )

Deferred revenue

     (452 )     (109 )

Other long term liabilities

     —         47  

Other

     1       (3 )
    


 


Net cash (used in) operating activities

     (2,276 )     (7,022 )

Cash flows from investing activities:

                

Proceeds from sale of property and equipment

     —         236  

Purchases of property and equipment

     (186 )     (71 )
    


 


Net cash provided by (used in) investing activities

     (18