Back to GetFilings.com



Table of Contents
Index to Financial Statements

U.S. SECURITIES AND EXCHANGE COMMISSION

 

WASHINGTON DC 20549

 


 

FORM 10-K

 

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE

SECURITIES EXCHANGE ACT OF 1934

 

For the fiscal year ended June 28, 2003

 


 

Commission File No. 0-28452

 

VELOCITY EXPRESS CORPORATION

(Exact name of registrant as specified in its charter)

 

Delaware   0-28452   87-0355929

(State or other jurisdiction
of incorporation)

  (Commission File Number)   (IRS Employer Identification No.)

 

7803 Glenroy Road, Suite 200, Minneapolis, Minnesota   55439

(Address of Principal Executive Offices)

  (Zip Code)

 

(612) 492-2400

(Registrant’s telephone number, including area code)

 


 

Securities registered pursuant to Section 12(b) of the Exchange Act:  None

 

Securities registered pursuant to Section 12(g) of the Exchange Act:  Common Stock, par value $0.004 per share.

 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.

 

Yes    x        No    ¨

 

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.    ¨

 

Indicate by check mark whether the registrant is an accelerated filer (as defined in Rule 12b-2 of the Act).

 

Yes    ¨        No    x

 

State the aggregate market value of the voting and non-voting common equity held by non-affiliates computed by reference to the price at which the common equity was last sold, or the average bid and asked price of such common equity, as of the last business day of the registrant’s most recently completed second fiscal quarter: December 28, 2002: $3,163,687.

 

As of September 22, 2003, there were 5,443,993 shares of Common Stock of the registrant issued and outstanding.

 

DOCUMENTS INCORPORATED BY REFERENCE

 

None

 



Table of Contents
Index to Financial Statements

TABLE OF CONTENTS

 

PART I.

   1

    ITEM 1

  

Description of Business

   1

    ITEM 2.

  

Description of Property

   5

    ITEM 3.

  

Legal Proceedings

   6

    ITEM 4.

  

Submission of Matters to a Vote of Security Holders

   6

PART II.

   7

    ITEM 5.

  

Market for Common Equity and Related Stockholder Matters

   7

    ITEM 6.

  

Selected Financial Data

   9

    ITEM 7.

  

Management’s Discussion and Analysis

   9

    ITEM 7A.

  

Quantitative and Qualitative Disclosures About Market Risk

   17

    ITEM 8.

  

Financial Statements and Supplementary Data

   18

    ITEM 9.

  

Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

   43

    ITEM 9A.

  

Controls and Procedures

   43

PART III.

   44

    ITEM 10.

  

Directors and Executive Officers of the Registrant

   44

    ITEM 11.

  

Executive Compensation

   47

    ITEM 12.

  

Security Ownership of Certain Beneficial Owners and Management

   52

    ITEM 13.

  

Certain Relationships and Related Transactions

   63

PART IV.

   64

    ITEM 15.

  

Exhibits, Financial Statement Schedules, and Reports on Form 8-K

   64

SIGNATURES

   65

POWER OF ATTORNEY

   65

FINANCIAL STATEMENT SCHEDULES

   66

EXHIBIT INDEX

   67


Table of Contents
Index to Financial Statements

PART I.

 

Forward-Looking Information

 

In accordance with the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995, Velocity Express Corporation (the “Company”) notes that certain statements in this Form 10-K and elsewhere which are forward-looking and which provide other than historical information, involve risks and uncertainties that may impact the Company’s results of operations. These forward-looking statements include, among others, statements concerning the Company’s general business strategies, financing decisions, and expectations for funding capital expenditures and operations in the future. Additionally, such statements are based, in part, on assumptions made by, and information currently available to, management, including management’s own knowledge and assessment of the Company, the industry and competition. When used herein, the words “believe,” “plan,” “continue,” “hope,” “estimate,” “project,” “intend,” “expect,” and similar expressions are intended to identify such forward-looking statements. Such forward-looking statements are subject to certain risks and uncertainties that could cause actual results to differ materially from historical results or from those results presently anticipated or projected.

 

Readers are cautioned not to place undue reliance on the forward-looking statements contained herein, which speak only as of the date hereof. The information contained in this Form 10-K is believed by the Company to be accurate as of the date hereof. Changes may occur after that date, and the Company will not update that information except as required by law in the normal course of its public disclosure practices.

 

ITEM 1    DESCRIPTION OF BUSINESS

 

Company Overview

 

Velocity Express Corporation (formerly known as United Shipping & Technology, Inc.) and its subsidiaries are engaged in the business of providing same-day transportation and distribution/logistics services to individual consumers and businesses. The Company operates primarily in the United States with limited operations in Canada. The Company currently operates in a single-business segment.

 

The Company has one of the largest nationwide networks of time-critical logistics solutions in the United States and is a leading provider of scheduled, distribution and expedited logistics services. Our customers are comprised of multi-location, blue chip customers with operations in the commercial & office products, financial, healthcare, transportation & logistics, technology, and energy sectors.

 

The Company’s service offerings are divided into the following categories:

 

    Scheduled logistics consisting of the daily pickup and delivery of parcels with narrowly defined time schedules predetermined by the customer.

 

    Distribution logistics consisting of the receipt of customer bulk shipments that are divided and sorted at major metropolitan locations and delivered into multiple routes with defined endpoints and more broadly defined time schedules.

 

    Expedited logistics consisting of unique and expedited point-to-point service for customers with extremely time sensitive delivery requirements.

 

The largest customer base for scheduled logistics consists of financial institutions that need a wide variety of services including the pickup and delivery of non-negotiable instruments, primarily canceled checks and ATM receipts, the delivery of office supplies, and the transfer of inter-office mail and correspondence. Distribution logistics typically involves receiving bulk shipments from the customer and dividing and sorting them for delivery to specific locations. Customers utilizing distribution logistics normally include pharmaceutical wholesalers, retailers, manufacturers or other companies who must distribute merchandise every day from a

 

1


Table of Contents
Index to Financial Statements

single point of origin to many locations within a clearly defined geographic region. Most expedited logistics services occur within a major metropolitan area or radius of 40 miles, and the Company usually offers one-hour, two- to four-hour and over four-hour delivery services depending on the customer’s time requirements. These services are typically available 24 hours a day, seven days a week. Expedited logistics services also include critical parts management and delivery for companies.

 

Acquisition and Integration of Corporate Express Delivery Systems

 

Effective August 28, 1999, United Shipping & Technology Inc., through a wholly-owned subsidiary, acquired from CEX Holdings, Inc. (“CEX”) all of the outstanding shares of common stock of Corporate Express Delivery Systems, Inc. (“CEDS”), a provider of same-day delivery solutions. CEDS changed its name to UST Delivery Systems, Inc., and subsequently changed its name to Velocity Express, Inc. (“Velocity”). The results of Velocity’s operations have been included in the Company’s consolidated financial statements since August 28, 1999.

 

Immediately after the acquisition of CEDS, the Company initiated various post-merger integration and consolidation initiatives. In fiscal 2000, the Company integrated CEDS’ management team into its own, resulting in the elimination of redundant positions and the realignment and “right sizing” of CEDS’ field management structure. Upon the completion of this integration, the Company then began divesting CEDS’ non-core air courier business operations, with the sale of one of the three acquired air courier operations in June 2000 and the closing or consolidation of unprofitable locations.

 

In fiscal 2001, the Company divested the second of the three non-core air courier operations in October 2000 and in the third quarter of fiscal 2001 announced the implementation of a multi-faceted restructuring program allowing it to accelerate the “right-sizing” of its operations. As a result, the Company streamlined and downsized its operations by reducing its workforce and consolidating various locations. The total charge associated with this restructuring program was $7.1 million consisting of severance costs of $2.2 million, $3.3 million for rental costs associated with the termination of building leases and location rationalization costs and $1.6 million for the write off of equipment.

 

In fiscal 2002, the Company divested its third air courier business operation in October 2001 and then focused its efforts on increasing the efficiency of its driver costs through the variable cost delivery model and its back office processes. In July 2001, Company began the transition to a variable cost delivery model using independent contractors and employee-owner operators in greater proportion to employee drivers. This transition resulted in improved insurance expense and improvement in overall driver and vehicle-related costs. During the same period the Company began integrating, through technology, all back office processes into one common platform, which allowed the Company to eliminate numerous redundant functions within its back office structure.

 

For further discussion regarding the impact these initiatives had on the operating performance of the Company, please see additional discussion in the “Management’s Discussion and Analysis” section below.

 

Industry Overview

 

The Company operates in the same-day time-critical logistics industry, which includes scheduled and non-scheduled, same-day transportation of documents and packages in local and inter-city markets. The industry also provides warehousing, facilities management and logistics solutions, as well as supply chain management and cross-dock and package aggregation services.

 

The Company believes the market for same-day time-critical logistics solutions is large and growing. Based on industry studies, the U.S. same-day transportation services market is estimated to generate revenues in excess of $20 billion per year. Although the market is large, it is highly fragmented. There are relatively low entry barriers in this market as the capital requirements to start a local courier business are relatively small and the industry is not subject to extensive regulation. The Company believes there are currently as many as 6,000

 

2


Table of Contents
Index to Financial Statements

same-day transportation companies in the United States. Most are privately held and operate only on the local level. The focus is generally on operations, with little attention given to marketing and sales. Accordingly, the Company believes there is little perceived service differentiation between competitors, and that customer loyalty is generally short-term.

 

There are no dominant brands in the same-day time-critical logistics industry, and there is a relatively basic level of technology usage. By contrast, the next-day package delivery industry is highly consolidated and dominated by large, well-recognized companies such as UPS® and Federal Express®, both of which use technology extensively.

 

The Company expects that further growth in the same-day time-critical logistics market will be fueled by corporate America’s trend toward outsourcing and third-party logistics. Many businesses that outsource their distribution and logistics needs prefer to purchase such services from one source, capable of servicing multiple cities nationwide. Outsourcing decreases their number of vendors and also maximizes efficiency, improves customer service and simplifies billing. Customers are also seeking to reduce their cycle times and implement “supply chain management” and “just-in-time” inventory management practices designed to reduce inventory carrying costs. The growth of these practices has increased the demand for more reliable logistics services. The Company believes that same-day transportation customers increasingly seek greater reliability, convenience, and speed from a trusted package delivery provider. Customers are also seeking to streamline their processes, improve their customer-vendor relationships and increase their productivity. The Company believes it is the only national same-day transportation and logistics service provider with the geographic reach and national footprint to meet these evolving needs.

 

Regulation and Safety

 

The Company’s business and operations are subject to various federal, state, and local regulations and, in many instances, require permits and licenses from these authorities. The Company holds nationwide general commodities authority from the Federal Highway Administration of the U.S. Department of Transportation to transport certain property as a motor carrier on an inter-state basis within the contiguous 48 states and, where required, holds statewide general commodities authority. The Company is also subject to regulation by the Federal Aviation Administration/Transportation Safety Administration for cargo shipments intended for transport on commercial airlines.

 

In connection with the operation of certain motor vehicles, the handling of hazardous materials in its delivery operations and other safety matters, including insurance requirements, the Company is subject to regulation by the U.S. Department of Transportation and the states. The Company is also subject to regulation by the Occupational Safety and Health Administration, provincial occupational health and safety legislation and federal and provincial employment laws with respect to such matters as hours of work, driver logbooks and workers’ compensation. The Company believes that it is in compliance with all of these regulations. Failure to comply with the applicable regulations could result in substantial fines or possible revocations of one or more of the Company’s operating permits.

 

From time to time, the Company’s drivers are involved in accidents. The Company carries liability insurance with a per claim self-insured retention. Owner-operators and independent contractors are required to maintain auto liability insurance at amounts required by the Company. The Company also has insurance policies covering fidelity liability, which coverage includes all drivers. The Company reviews prospective drivers to ensure that they have acceptable driving records, and pass a criminal background and drug test, among other criteria.

 

Sales and Marketing

 

The Company has initiated a comprehensive sales and marketing program that emphasizes its competitive position as the leading national provider of same-day transportation services. The Company has also realigned its

 

3


Table of Contents
Index to Financial Statements

national accounts and logistics team, and restructured its field sales organization to effectively pursue growth opportunities. Sales efforts are conducted at both the local and national levels through the Company’s extensive network of local sales representatives. The Company employs 74 marketing and sales representatives who make regular calls on existing and potential customers to determine their ongoing delivery and logistics needs. Sales efforts are coordinated with customer service representatives who regularly communicate with customers to monitor the quality of services and quickly respond to customer concerns.

 

The Company’s sales department develops and executes marketing strategies and programs that are supported by corporate communications and research services. The corporate communications department also provides ongoing communication of corporate activities and programs to employees, the press and the general public. The expansion of the Company’s national sales program and continuing investment in technology to support expanding operations have been undertaken at a time when large companies are increasing their demand for delivery providers who offer a range of delivery services at multiple locations. As of the end of fiscal 2003, approximately 70 percent of the Company’s revenues come from national companies needing multi-location logistics solutions.

 

Competition

 

The Company competes with a number of established, local, same-day couriers and messenger services. Competition in local markets is intense. Nationally, the Company competes with other large companies having same-day transportation operations in multiple markets. Although many of the Company’s competitors have substantial resources and experience in the same-day transportation business, the Company believes that its national presence, wide array of service offerings, use of sophisticated technology and branding strategy will allow it to successfully compete in any market in which it currently operates or may elect to enter.

 

There are also a number of national and international carriers who provide document and package shipment solutions to individuals and business customers. This market, which is dominated by major carriers such as UPS®, Federal Express®, Airborne, DHL and the United States Postal Service, is also extremely competitive. However, these companies engage primarily in the next-day and second-day ground and air delivery businesses and operate by imposing strict drop-off deadlines and rigid package dimension and weight limitations on customers. By comparison, the Company operates in the same-day transportation business, and handles customized delivery needs on either a scheduled, distribution or expedited basis. Accordingly, the Company does not believe that it is in direct competition with these major carriers in same-day transportation services although there are no assurances that one of these entities might not enter its market.

 

Technology

 

The Company believes the integration of high-tech communications software within the currently low-tech same-day transportation business can provide a market differentiation between its services and those of its competitors. The Company believes customers will be attracted to companies with the ability to offer greater efficiency, service, and information through the use of technology. The Company plans to continue to use technology to manage and coordinate its dispatching, delivery, tracking, warehousing and logistics, and other back office functions in order to help its customers and itself operate more efficiently and cost-effectively. To meet the customers’ needs for reliability, efficiency and speed, the Company has implemented and will continue to implement the following technology initiatives:

 

    Smart package tracking technology which will provide a single source of aggregated delivery information to national customers;

 

    A customer-oriented web portal for online information access to provide package tracking, chain-of-custody updates, electronic signature capture, and real-time proof of delivery retrieval; and

 

    Route optimization software for large-market delivery efficiency

 

4


Table of Contents
Index to Financial Statements

Trademarks

 

The Company has registered Velocity Express® and currently has applications pending for trademarks and service marks (“marks”) in the United States and internationally, including but not limited to, VelocitySM and Relentless ReliabilitySM. There can be no assurance that any of these marks, if registered, will afford the Company protection against competitors with similar marks that may have a use date prior to that of the Company’s. In addition, no assurance can be given that others will not infringe upon the Company’s marks, or that the Company’s marks will not infringe upon marks and proprietary rights of others. Furthermore, there can be no assurance that challenges will not be instituted against the validity or enforceability of any mark claimed by the Company, and if instituted, that such challenges will not be successful.

 

Employees

 

As of June 28, 2003, the Company had approximately 1,553 employees, of whom approximately 733 primarily were employed in various management, sales, and other corporate positions and approximately 820 were employed as drivers and operations personnel. Additionally, the Company had contracts with approximately 4,000 independent contractor drivers in its delivery operations in North America. The Company believes that its relations with its employees are good and the Company is not a party of any collective bargaining agreement.

 

ITEM 2.    DESCRIPTION OF PROPERTY

 

As of June 28, 2003, The Company operated from 139 leased facilities in the United States and two leased facilities in Canada (not including customer-owned facilities). These facilities are principally used for distribution and warehousing operations. The table below summarizes the location of our current leased facilities within the United States:

 

State


   Number of
Leased
Facilities


    

State


   Number of
Leased
Facilities


Alabama

   3     

Nebraska

   3

Arizona

   2     

New Jersey

   3

Arkansas

   2     

New Mexico

   2

California

   8     

New York

   17

Colorado

   1     

North Carolina

   9

Connecticut

   1     

North Dakota

   2

District of Columbia

   1     

Oklahoma

   4

Florida

   8     

Oregon

   1

Georgia

   4     

Pennsylvania

   4

Idaho

   1     

South Carolina

   1

Illinois

   1     

South Dakota

   2

Iowa

   8     

Tennessee

   3

Louisiana

   8     

Texas

   10

Maryland

   2     

Utah

   1

Massachusetts

   1     

Virginia

   8

Michigan

   4     

Washington

   4

Minnesota

   4     

Wisconsin

   2
                

Mississippi

   4     

Total facilities in U.S.

   139

 

The Company’s corporate headquarters is located at Four Paramount Plaza, 7803 Glenroy Road, Suite 200, Bloomington, Minnesota. The Company believes that its properties are well maintained, in good condition and adequate for its present needs. Furthermore, the Company believes that suitable additional or replacement space will be available when required.

 

5


Table of Contents
Index to Financial Statements

As of June 28, 2003, the Company leased approximately 735 vehicles of various types through operating leases, which were operated by drivers employed by the Company. The Company also engages independent contractors who provide their own vehicles and are required to carry insurance coverage at levels dictated by the Company.

 

Aggregate rental expense, primarily for facilities, was approximately $15.5 million for the year ended June 28, 2003. See Note 10 to the Company’s Consolidated Financial Statements.

 

ITEM 3.    LEGAL PROCEEDINGS

 

The Company is a party to litigation and has claims asserted against it incidental to its business. Most of such claims are routine litigation that involve workers’ compensation claims, claims arising out of vehicle accidents and other claims arising out of the performance of same-day transportation services. The Company carries workers compensation insurance and auto liability coverage for its employees. The Company and its subsidiaries are also named as defendants in various employment-related lawsuits arising in the ordinary course of the business of the Company. The Company vigorously defends against all of the foregoing claims.

 

The Company has established reserves for litigation, which it believes are adequate. The Company reviews its litigation matters on a regular basis to evaluate the demands and likelihood of settlements and litigation related expenses. Based on this review, the Company does not believe that the pending active lawsuits, if resolved or settled unfavorably to the Company, would have a material adverse effect upon the Company’s balance sheet or results of operations. The Company has managed to fund settlements and litigation expenses through cash flow and believes that it will be able to do so going forward. Settlements and litigation expenses have not had a material impact on cash flow and the Company believes they will not have a material impact going forward.

 

Cautionary Statements Regarding Pending Litigation and Claims

 

The Company’s statements above concerning pending litigation constitute forward-looking statements. Investors should consider that there are many important factors that could adversely affect the Company’s assumptions and the outcome of claims, and cause actual results to differ materially from those projected in the forward-looking statements. These factors include:

 

    The Company has made estimates of its exposure in connection with the lawsuits and claims that have been made. As a result of litigation or settlement of cases, the actual amount of exposure in a given case could differ materially from that projected. In addition, in some instances, the Company’s liability for claims may increase or decrease depending upon the ultimate development of those claims.

 

    In estimating the Company’s exposure to claims, the Company is relying upon its assessment of insurance coverages and the availability of insurance. In some instances insurers could contest their obligation to indemnify the Company for certain claims, based upon insurance policy exclusions or limitations. In addition, from time to time, in connection with routine litigation incidental to the Company’s business, plaintiffs may bring claims against the Company that may include undetermined amounts of punitive damages. The Company is currently not aware of any such punitive damages claim or claims in the aggregate which would exceed 10% of its current assets. Such punitive damages are not normally covered by insurance.

 

ITEM 4.    SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

 

No matters were submitted to shareholders during the fourth quarter of fiscal 2003.

 

6


Table of Contents
Index to Financial Statements

PART II.

 

ITEM 5.    MARKET FOR COMMON EQUITY AND RELATED STOCKHOLDER MATTERS

 

The Company’s Common Stock currently trades under the symbol “VEXP” on the Nasdaq SmallCap Market. The following table sets forth the quarterly high and low closing prices for the Company’s Common Stock, as reported by Nasdaq for each full quarterly period within the two most recent fiscal years. These prices represent inter-dealer prices without adjustment for mark-up, mark-down or commission and do not necessarily reflect actual transactions.

 

Period


   High

   Low

Fiscal 2003:

             

First Quarter

   $ 3.20    $ 1.87

Second Quarter

     1.94      0.64

Third Quarter

     0.94      0.64

Fourth Quarter

     0.98      0.61

Fiscal 2002:

             

First Quarter

   $ 5.43    $ 2.65

Second Quarter

     14.50      4.50

Third Quarter

     17.00      7.55

Fourth Quarter

     9.95      2.98

 

The closing price of the Company’s stock on September 22, 2003 was $0.82.

 

On September 22, 2003, the number of registered holders of record of Common Stock was 390. Approximately 2,934 shareholders hold common stock in street name.

 

The transfer agent for the Company’s Common Stock is American Stock Transfer & Trust, 59 Maiden Lane, New York, New York.

 

The Company has not paid any cash dividends on its Common Stock and expects that for the foreseeable future it will follow a policy of retaining earnings in order to finance the continued operations of its business. Payment of dividends is within the discretion of the Company’s Board of Directors and will depend upon the earnings, capital requirements and operating and financial condition of the Company, among other factors. Further, the Company’s ability to pay dividends is restricted under the terms of the revolving credit facility and subordinated debt facility.

 

Recent Sales of Unregistered Securities

 

The following describes sales of the Company’s securities in the last fiscal quarter without registration under the Securities Act of 1933 (the “Securities Act”):

 

During fiscal 2003, the Company authorized the issuance of up to $5.0 million of its Series H Convertible Preferred Stock (“Series H Preferred”). The initial conversion price of the Series H Preferred is $1.00 per common share, and the Series H Preferred is initially convertible into ten shares of the Company’s common stock upon the later of shareholder approval or April 30, 2003. Both the conversion price and the number of common shares into which the Series H Preferred is convertible are subject to adjustment in order to prevent dilution. During fiscal 2003, the Company sold 500,000 shares of Series H Preferred to investors for net proceeds of approximately $4.6 million and issued 2.5 million common stock warrants at an exercise price of $0.01 per share in a private placement exempt from registration under Regulation D of the Securities Act.

 

The Series H Preferred contained a call provision that provided the Company with the right to repurchase any or all of the shares of Series H Preferred at a purchase price of $1.00 per share of common stock until the

 

7


Table of Contents
Index to Financial Statements

expiration of the call provision on April 30, 2003. If the Company did not call the Series H Preferred prior to the call date, the Company would be required to issue a warrant to purchase additional shares of common stock. The Company did not exercise its call right with respect to the Series H Preferred prior to its expiration on April 30, 2003, and on May 1, 2003, issued 3.8 million warrants with a five-year term and an exercise price of $0.01 per share to the holders of the Series H Preferred, bringing the total number of shares of Series H Preferred sold to 500,000, the total five-year common stock warrants issued to 6.3 million, and the total proceeds to $4.6 million.

 

The Company did not use an underwriter or placement agent in connection with selling the Series H Preferred, and no underwriting commissions were paid. No means of general solicitation was used in offering the securities. The securities were sold to a limited group of accredited investors within the meaning of Rule 501(a) of Regulation D under the Securities Act of 1933 (the “Securities Act”) in a private placement transactions, exempt from registration under Section 4(2) of the Securities Act and Rule 506 of Regulation D thereunder.

 

8


Table of Contents
Index to Financial Statements

ITEM 6.    SELECTED FINANCIAL DATA

 

Set forth below is selected financial data for fiscal years 2003, 2002, 2001, 2000 and 1999:

 

     Year Ended

 
     June 28,
2003


    June 29,
2002


    June 30,
2001


    July 1,
2000 (1)


    June 30,
1999


 
     (In thousands, except per share data)  

Selected Statements of Operations Data:

                                        

Revenue

   $ 307,138     $ 342,727     $ 471,682     $ 471,152     $ 1,483  

Cost of services

     241,136       264,766       377,498       364,881       746  
    


 


 


 


 


Gross profit

     66,002       77,961       94,184       106,271       737  

Operating expenses

     74,989       76,040       116,425       129,584       3,628  

Restructuring charge

     —         —         7,060       —         —    
    


 


 


 


 


Operating income (loss)

     (8,987 )     1,921       (29,301 )     (23,313 )     (2,891 )

Net interest (expense) income

     (2,971 )     (12,577 )     (6,334 )     (5,272 )     (4 )

Common stock warrant charge

     —         (1,048 )     —         —         —    

Other (expense) income

     (301 )     1,225       364       373       —    
    


 


 


 


 


Net loss

   $ (12,259 )   $ (10,479 )   $ (35,271 )   $ (28,212 )   $ (2,895 )
    


 


 


 


 


Net loss applicable to common shareholders

   $ (15,609 )   $ (20,357 )   $ (35,022 )   $ (31,720 )   $ (2,895 )
    


 


 


 


 


Basic and diluted loss per common share

   $ (3.39 )   $ (5.82 )