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UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

 


 

Form 10-K

 

x    Annual Report Pursuant To Section 13 or 15(d)

of The Securities Exchange Act of 1934

 

For the fiscal year ended June 30, 2003

 

OR

 

¨    Transition Report Pursuant To Section 13 or 15(d)

of The Securities Exchange Act of 1934

 

For the transition period from                          to                        

 

Commission File Number 000-26757

 


 

NetIQ CORPORATION

(Exact name of Registrant as specified in its charter)

 

Delaware   77-0405505

(State or other jurisdiction of

incorporation or organization)

 

(I.R.S. Employer

Identification No.)

 

3553 North First Street, San Jose, CA   95134
(Address of principal executive offices)   (Zip Code)

 

(408) 856-3000

(Registrant’s telephone number, including area code)

 


 

Securities registered pursuant to Section 12(b) of the Act:    None

 

Securities registered pursuant to Section 12(g) of the Act:

 

Title of each class


 

Name of each exchange

on which registered


Common Stock, $0.001 par value per share

  NASDAQ National Stock Market

 


 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes  x  No  ¨

 

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.  ¨

 

Indicate by check mark whether the Registrant is an accelerated filer (as defined in Exchange Act rule 12b-2).  Yes  x  No  ¨

 

As of December 31, 2002, the aggregate market value of Registrant’s voting stock held by non-affiliates was approximately $648.3 million based upon the closing sales price of the Common Stock as reported on the Nasdaq National Stock Market on such date. Shares of Common Stock held by officers, directors and holders of more than ten percent of the outstanding Common Stock have been excluded from this calculation because such persons may be deemed to be affiliates. The determination of affiliate status is not necessarily a conclusive determination for other purposes.

 

As of December 31, 2002, the Registrant had outstanding 55,441,947 shares of Common Stock.

 

Certain sections of Registrant’s definitive Proxy Statement for the 2003 Annual Meeting of Stockholders to be held on November 13, 2003 are incorporated by reference in Part III of this Annual Report on Form 10-K to the extent stated herein.

 



Table of Contents

NetIQ Corporation

 

INDEX TO ANNUAL REPORT ON FORM 10-K

FOR YEAR ENDED JUNE 30, 2003

 

          Page

PART I

ITEM 1.

   BUSINESS    3

ITEM 2.

   PROPERTIES    14

ITEM 3.

   LEGAL PROCEEDINGS    14

ITEM 4.

   SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS    14
PART II

ITEM 5.

  

MARKET FOR REGISTRANT’S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS

   15

ITEM 6.

   SELECTED FINANCIAL DATA    16

ITEM 7.

  

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

   17

ITEM 7A.

   QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK    43

ITEM 8.

   FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA    44

ITEM 9.

  

CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE

   44

ITEM 9A.

   CONTROLS AND PROCEDURES    44
PART III

ITEM 10.

   DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT    44

ITEM 11.

   EXECUTIVE COMPENSATION    44

ITEM 12.

  

SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS

   44

ITEM 13.

   CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS    44

ITEM 14.

   ACCOUNTANT FEES AND SERVICES    45
PART IV

ITEM 15.

  

EXHIBITS, FINANCIAL STATEMENT SCHEDULES, AND REPORTS ON FORM 8-K

   45
     SIGNATURES    48

 

 

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The statements contained in this Annual Report on Form 10-K that are not purely historical are forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934, including statements regarding our expectations, intentions, strategies, and expected operating results and financial condition. Forward-looking statements also include statements regarding events, conditions and financial trends that may affect our future plans of operations, business strategy, results of operations and financial position. All forward-looking statements included in this document are based on information available to us on the date hereof, and we assume no obligation to update any such forward-looking statements. Investors are cautioned that any forward-looking statements are not guarantees of future performance and are subject to risks and uncertainties and that actual results may differ materially from those included within the forward-looking statements as a result of various factors. These forward-looking statements are made in reliance upon the safe harbor provision of The Private Securities Litigation Reform Act of 1995. Factors that could cause or contribute to such differences include, but are not limited to, those described in “Management’s Discussion and Analysis of Financial Condition and Results of Operations”, under the heading “Factors That May Affect Future Operating Results” and elsewhere in this Annual Report on Form 10-K.

 

PART I

 

ITEM 1.     BUSINESS

 

Overview

 

NetIQ is a leading provider of systems and security management and web analytics software solutions for assuring, analyzing and optimizing the performance, availability and security of our customers’ IT infrastructure and web sites. Historically focused on Microsoft Windows applications management, we have become a leading provider of software to test, migrate, administer, monitor, secure and analyze complex, distributed Windows-centric computer systems. Our UNIX and Linux modules introduced during fiscal 2002 and fiscal 2003 address our customers’ growing need to manage heterogeneous environments with cross-platform solutions, and enable them to manage more applications, servers and operating systems with our products. With the acquisition of PentaSafe Security Technologies, Inc. (PentaSafe) in December 2002, we now provide security management products running on AS/400 as well as on UNIX and Windows systems.

 

Businesses rely on proper functioning of their networks, operating systems, servers, applications, databases, and hardware. Our comprehensive, integrated solutions address two broad areas that are critical to managing the performance, availability, security, and utilization of this complex computing infrastructure:

 

Systems and security management, and

 

Web analytics.

 

Our Systems and security management business unit is comprised of our business units formerly known as Performance and Availability Management, and Security Management and Administration.

 

We provide free of charge through a link on our web site, www.netiq.com, access to our Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, as well as amendments to those reports, and Proxy Statements, as soon as reasonably practicable after the reports are electronically filed with or furnished to the Securities and Exchange Commission.

 

Markets and Products

 

Today’s organizations are highly dependent on computer systems to conduct their business operations. The typical information technology environment is characterized by distributed information systems and networks that support multiple business-critical applications for financial reporting, human resources, enterprise resource planning, supply chain management, customer relationship management, and email, as well as industry specific

 

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applications. In addition to the internal networks connecting employees with these computing services in multiple locations, the Internet has become an essential medium for connecting businesses with customers, suppliers, investors, and employees.

 

The critical nature of these systems and their growing complexity has placed increasing pressure on systems managers and chief information officers to provide reliable and highly available operations. These infrastructures must be kept secure and available 24 hours per day, 7 days per week, and must be able to support widely distributed global organizations. Failure to ensure these service levels can result in substantial costs, including loss of productivity and corporate revenue.

 

To keep their infrastructures running smoothly, many companies employ large departments of skilled systems managers and administrators. This approach has proven expensive and ineffective for many companies due to the scarcity of such highly skilled staff, the high cost of recruiting and retaining them, and the increasingly complex environments they must manage. To improve management efficiency and effectiveness, businesses are increasingly using systems management software solutions such as those offered by NetIQ. We offer products in the following three broad areas:

 

Systems Management.    The primary function of our systems management software is to promptly identify and provide immediate notification of and automated response to system problems such as application failures, system software crashes, hardware failures, slow email response time, and insufficient capacity. Our software continually monitors the performance, responsiveness, and availability of systems and applications and evaluates the capabilities of network services so that systems administrators can plan and budget for additions, upgrades and configuration changes and respond to actual or threatened degradation.

 

Windows, UNIX and Linux Management.    Windows server operating systems (Windows NT Server, Windows 2000 Server editions, and Windows Server 2003) represent a large and growing share of the platforms that businesses turn to for deploying their mission critical applications. However, many applications continue to run on UNIX and other non-Windows platforms, and the Linux platform is gaining momentum in the marketplace, leading to the proliferation of complex, heterogeneous environments typically including multiple servers running multiple enterprise-wide applications, often from remote locations. The growth and deployment of varied systems and applications in highly complex computing environments have created a number of unique performance and systems management challenges. These challenges range from basic tasks, such as monitoring central processing unit utilization, memory and disk-space availability, to complex tasks such as monitoring Internet traffic, email response times, and database performance. We offer the following products to address these challenges:

 

AppManager Suite is a comprehensive set of programs for managing, diagnosing, and analyzing the performance and availability of distributed Windows, UNIX, and Linux-based operating systems. AppManager also supports server applications, such as Exchange, SQL, Oracle, SAP R/3, Lotus Domino, BlackBerry, and multiple web and database servers. AppManager agents run on managed servers and applications while the management functions and configurations are defined from an operator console.

 

Extended Management Pack (XMP) Modules for Microsoft Operations Manager 2000 (MOM) provide value-added management capabilities that enable MOM to manage Windows NT and non-Microsoft platforms and applications.

 

AppAnalyzer for Exchange supplies analytics information regarding the use of Microsoft Exchange across the enterprise, including message traffic analysis, delivery times and content notification. Storage and usage reports generated by this product may be used to optimize performance, help maintain secure environments, and generate internal cost allocations.

 

VoIP and Network Management.    Because network performance is essential to continuous and consistent availability of all critical services throughout the infrastructure, systems administrators routinely test the impact

 

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of new applications on the network to identify and correct potential network performance problems and continually monitor application performance across the network to ensure that user requirements and service levels are being met. Increasingly, companies are migrating voice communications onto existing Internet protocol based computer network infrastructures by use of a technology called Voice over Internet Protocol or VoIP. Pre-deployment tests of the network to predict performance and assess readiness and post-deployment monitoring to maintain consistent performance are critical for a smooth VoIP implementation and high quality operations. We offer the following VoIP Management solutions:

 

Vivinet Manager Suite is a set of programs for real-time monitoring, management and reporting of the performance and availability of a user’s entire VoIP environment. These programs enable the user to quickly diagnose problems with call quality, call system health and network performance, and to automate problem management and response from a single console. Vivinet Manager Suite modules and connectors also provide integration with many of the most common third-party VoIP tools and utilities.

 

Vivinet Assessor is designed to predict how well VoIP will work on a network prior to deployment by simulating VoIP traffic and producing in-depth reports, including executive summary and detailed reports to help pinpoint where network improvements need to be made.

 

Vivinet Diagnostics is designed to quickly pinpoint call quality problems in VoIP networks and to easily explain reasons for reduced call quality. Vivinet Diagnostics software is designed to reduce the time needed to resolve voice quality issues and to reduce the skills required for VoIP troubleshooting, in both pre- and post-deployment environments.

 

Chariot is designed to measure and predict end-to-end performance of networked applications. The detailed performance data collected by Chariot enables users to optimize network performance, eliminate unnecessary upgrades and determine when network loads will necessitate new equipment. Using simulated real-world application loads, Chariot generates application traffic to evaluate the effect changes will have on existing applications.

 

    In July 2003, we granted Ixia exclusive distribution rights to our Chariot products in the United States and Canada through December 31, 2004, as well as a perpetual license to the source code for the Chariot products to develop and distribute derivative products. In addition to the license rights, Ixia was granted an option to purchase assets associated with our Chariot products. The option may be exercised commencing September 1, 2004 and expires on January 15, 2005.

 

Security Management.    The volume, complexity, importance and sensitivity of the data produced across the enterprise requires sophisticated automated policies for administering and securing the computing infrastructure against internal and external threats. To manage internal threats associated with the violation of user policies or the misuse of access, directory services, corporate resources and intellectual property, businesses typically use administration products. External threats are typically addressed with perimeter-based products such as firewalls, intrusion detection, and anti-virus servers. Traditionally, security and administration problems have been addressed separately using specific products to solve individual problems.

 

Policy and Compliance Management.    We provide solutions to manage security policy and compliance across an IT organization with the following products:

 

VigilEnt Policy Center automates policy management best practices by enabling IT administrators to create security policies, distribute them online, educate employees, and track and report compliance.

 

Marshal Content Security Solutions enforce acceptable use policies for email, web and instant messaging environments and also provide content security, anti-spam and anti-virus capabilities.

 

Administration and Identity Management.    We provide solutions that deliver more efficient and secure access by automating processes for provisioning user accounts, enabling users to perform self-service without

 

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involving an IT help desk and enabling IT operations to administer their security systems and identity repositories. We offer the following solutions to address these challenges:

 

Security Administration Suite consists of a set of integrated products that provide secure distributed administration for Windows NT 4 and 2000/Active Directory, Exchange 5.5 and 2000, and other Windows resources. These products enable a user to more easily deploy products from multiple vendors; administer access, group policies, file and storage systems and mailboxes; and configure hardware, networks, file systems and security files.

 

VigilEnt Password Manager enables enterprise-wide password management by providing password synchronization, self-service password reset and automated password policy enforcement. In addition, the product automatically tracks and logs all password activity, enabling administrators to access, search and sort data for comprehensive auditing, improved service management and heightened security.

 

Migration Suite is a suite of configuration, consolidation, and migration tools that accelerate the transition to Windows 2000/Active Directory or Exchange 2000 or between platforms, while minimizing the impact on IT resources and end-users.

 

Vulnerability and Configuration Management.    We provide leading solutions that deliver automated, multi-platform protection to configure systems and identify and correct vulnerabilities. These products proactively improve system availability by establishing security configuration baselines, continuously audit for security vulnerabilities and help correct exposures before they result in security breaches or costly downtime. We offer the following solutions to address these challenges:

 

VigilEnt Security Manager enhances system availability by establishing security configuration baselines across heterogeneous systems, continuously audits for security vulnerabilities, and helps correct exposures before they result in security breaches or costly downtime.

 

Security Analyzer is a flexible, enterprise-scale vulnerability assessment product for Windows, Solaris, and Linux platforms. Security Analyzer identifies vulnerabilities, supplies detailed correction instructions, and audits compliance with security policies.

 

Incident and Event Management.    We provide leading solutions that automate the management and analysis of log data, intrusions and events from multiple security devices. These products help organizations solve several related business security problems: detecting and preventing intrusions, managing security events in real-time, consolidating excessive security event logs for long-term log and trend analysis and managing multiple firewall reporting systems. We offer the following solutions to address these challenges:

 

Security Manager provides an advanced, central security console for real-time security event monitoring and automated response, host-based intrusion detection, event log consolidation and security configuration management. Security Manager scales to thousands of servers and workstations, integrates with security solutions from third-party vendors, and captures, consolidates, correlates and manages security event information from a single console.

 

VigilEnt Log Analyzer provides an enterprise solution for log archival and consolidation, security event analysis and log forensics. It enables security officers and administrators to analyze security events from a wide variety of operating systems, firewalls, intrusion detection systems and other infrastructure components.

 

Firewall Suite provides in-depth analysis of incoming and outgoing activity through firewall, VPN and proxy servers. This product enables network and firewall administrators to move beyond reactive operations management to proactive network management, eliminating issues and risks before they arise.

 

Convergence of Systems and Security Management.    We believe that systems management and security management solutions are converging as enterprises seek to improve the efficiency and effectiveness of managing their environments and reduce their cost of operations. To respond to this need, we have embarked upon a strategy of “convergence” focused on unifying our systems and security management product lines.

 

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Currently, many of our security management and administration products share data and leverage common features such as reporting, discovery, and asset management. However, over the next twelve to eighteen months we expect to configure our products to offer significant consolidation of information onto the same computer console. In the longer term, we intend to offer the ability to use common agents that can be enabled to perform security, administration and systems management functions. This consolidation is expected to provide solutions that more effectively manage the breadth of problems enterprises face. We believe our integrated products will improve the efficiency and effectiveness of customers’ IT operations and provide them significant cost savings. As a leading provider of both security and systems management solutions, NetIQ believes it is uniquely positioned to take advantage of these trends and requirements.

 

Web Analytics.    In recent years, there has been an increased focus on building external and internal web sites for business functions (eCommerce, information distribution, and customer/employee self-service). As a result, web sites have become an integral part of overall business strategy, facilitating communications with customers, vendors, employees, and investors. Successful Web-based strategies require an understanding of how visitors interact with the company’s Internet and intranet sites and how various online and offline initiatives translate into bottom line results. Businesses need a means of forecasting, tracking, and integrating historical visitor data with other corporate and market databases in order to optimize these business functions, thereby reducing costs and growing revenues through higher returns on marketing investments. We offer the following products to address these challenges:

 

WebTrends Intelligence Suite provides a broad view of Web visitor activity that can be used to interpret user experience, determine marketing effectiveness, understand how visitors are using the site and analyze eCommerce performance. This suite includes a Web data warehouse, pre-defined and custom reports, tables and graphs, powerful analysis tools and integration with content management systems.

 

WebTrends Reporting Series delivers real-time, accurate answers to improve visitor acquisition, conversion and retention so that our customers can maximize the effectiveness of their web sites. We deliver WebTrends Reporting Series, at the customer’s option, through either software that is purchased and operated at the customer site or a hosted service that we provide to the customer.

 

WebTrends Log Analyzer Series delivers fast and easy-to-use Web traffic reporting for small businesses. Offered in two editions, Log Analyzer offers broad functionality at an entry-level price and provides comprehensive reports intended for use by small businesses.

 

Relationship with Microsoft

 

On September 25, 2000 we entered into a licensing agreement with Microsoft Corporation whereby we granted Microsoft a perpetual, non-exclusive license to our Operations Manager product technology and source code for core operations management of Windows 2000 and Microsoft server applications. We have received a total of $175.0 million in license fees over a three-year period starting November 2000 and ending August 2003. License revenue from the Microsoft agreement was $25.0 million during fiscal 2001, $85.0 million during fiscal 2002, $60.0 million during fiscal 2003, and will be $5.0 million in the first quarter of fiscal 2004. Over the three-year period, Microsoft also agreed to spend $5.0 million per year and pay us an additional $5.0 million per year to market joint solutions of the parties. The amounts paid to us to market joint solutions are being recognized as a reduction of sales and marketing expenses as the related expenses are incurred.

 

Sales and Distribution

 

Our products are sold through the following:

 

our direct sales force, which includes an enterprise field sales and inside sales organization;

 

our reseller channel, which includes distributors, systems integrators, and value-added resellers; and

 

online from our web site.

 

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Our products are also co-marketed or integrated and sold with the offerings of certain strategic partners, which include Internet service providers, original equipment manufacturers, system integrators, and others.

 

Field and Inside Sales.    We market our software and services through our domestic and international field sales offices in the following locations:

 

United States: Alpharetta, GA; Bedminster, NJ; Bellevue, WA; Encinitas, CA; Fairfax, VA; Houston, TX; Morrisville, NC; New York, NY; Portland, OR; Rosemont, IL; San Clemente, CA; and San Jose, CA;

 

International: Antwerp, Belgium; Auckland, New Zealand; Calgary, Canada; Copenhagen, Denmark; Frankfurt, Germany; Galway, Ireland; Hamburg, Germany; Johannesburg, South Africa; Milan, Italy; Munich, Germany; Paris, France; Sao Paulo, Brazil; Seoul, South Korea; Singapore; Staines, United Kingdom; Stockholm, Sweden; Sydney, Australia; Tokyo, Japan; Toronto, Canada; and Vienna, Austria.

 

During fiscal 2003, our direct sales organization was organized to include geographically focused field sales representatives, teamed with inside sales representatives. Starting in fiscal 2004 we re-organized our field sales force to reflect principally a named account focus. Each of our sales representatives is supported by system engineers who assist with pre-sales activities.

 

Typically, our field sales process includes an initial sales presentation in person or over the phone, a product demonstration, a product evaluation period, a closing meeting and a purchasing process. Our sales process normally takes 30 to 180 days depending on the product, but this process can be longer for larger customers or enterprise-wide opportunities. A majority of our sales are from repeat customers who often purchase additional software and our complementary products as their environments become more complex, their needs change, and as we introduce new products.

 

Value Added Resellers, System Integrators, Distributors and Original Equipment Manufacturers.    The NetIQ Authorized Reseller Program provides training, technical support and priority communications, and facilitates joint sales and marketing activities with our channel partners. Our channel sales representatives focus on managing the sales activities of our regional channel partners and the branch sales offices of our national reseller partners. As of June 30, 2003 we had approximately 670 third-party channel partners who resold our products and provided services to our customers worldwide. Our top ten channel partners represented approximately 16% and 14% of our worldwide license revenue, in the aggregate, during fiscal 2003 and 2002, respectively.

 

International Revenue.    International revenue represented 23%, 18%, and 26% of total revenue during fiscal 2003, 2002 and 2001, respectively. Total revenue includes domestic revenue from the Microsoft agreement of $60.0 million, $85.0 million and $25.0 million during fiscal 2003, 2002 and 2001, respectively. We anticipate that as we expand our international sales efforts and as revenue from the Microsoft agreement ceases in August 2003, the percentage of revenue derived from international sources will increase. Currently, a majority of our international business is conducted in U.S. dollars. Our international operations are subject to a variety of risks—see “Management’s Discussion and Analysis of Financial Condition and Results of Operations—Factors That May Affect Future Operating Results” for more information regarding these risks.

 

Pricing.    We typically license our software to customers under non-exclusive, perpetual license agreements priced on a per-server or per-user basis. Our web analytics hosted service typically is sold on a page-view basis and customers are charged based on usage and time. Original purchases of maintenance and renewal maintenance are priced at specified percentages of the related list prices or license fees as specified in the contract. Training and consulting services generally are priced on a daily rate.

 

Our ability to increase our market share and sell our products in new markets depends on many factors including our relationships with multiple indirect marketing channels in the United States and internationally,

 

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competitive conditions and changes in the way our products are priced. See “Management’s Discussion and Analysis of Financial Condition and Results of Operations—Factors That May Affect Future Operating Results” for more information regarding these risks.

 

Marketing

 

Our marketing programs are designed to inform customers about the capabilities and benefits of our products and services, to connect our sales force with prospective customers and to attract third parties who can serve as distributors and resellers of our products and services. Our marketing efforts include participation in industry trade shows, technical conferences, technology seminars, preparation of competitive analyses, sales training, publication of technical and educational articles in industry journals, targeted database-driven direct response communications, advertising, public relations, and analyst and press tours.

 

We often work with third parties to expand the market for our products. We have cooperative business relationships with developers of Windows and UNIX-based systems, including Dell Computer Corporation, Hewlett-Packard Company, International Business Machines Corporation, Microsoft Corporation, Oracle Corporation, Sun Microsystems, Inc., and Unisys Corporation. We have similar relationships with developers of applications and technologies, including Akamai Technologies, Inc., Check Point Software Technologies Ltd., Cisco Systems, Inc., Research in Motion Limited, Trend Micro Inc., and Veritas Software Corporation. As part of these relationships, we often cooperate in our engineering efforts and develop joint marketing programs with these partners.

 

We have a range of relationships with systems integration and consulting organizations that may recommend or sell our products to their customers or where we cooperate in serving joint customers. Examples of these relationships include Avanade Inc., Electronic Data Systems Corp., HP Services, IBM Global Services, and Siemens AG.

 

Customer Support and Services

 

Customers typically purchase software maintenance which includes software updates with each new product license. Customers are provided an annual option to renew this maintenance agreement. Our technical support organization provides product support to our current customers and to prospective customers in connection with pre-sales evaluations. Our support offerings are two tiered and include 24 hours per day, 7 days per week in our premium level offering. Both tiers provide self-service support on our web site as well as telephone and email support.

 

Our professional services group provides implementation and other services. Our training courses focus on enabling customers and partners to successfully implement, use and manage our products in their respective environments in a timely and cost-effective manner. End-user training is provided on a regularly scheduled basis at our training facilities in Houston, Texas, Portland, Oregon and Staines, United Kingdom and through our authorized training partners.

 

Research and Development

 

Our research and development organizations are responsible for the design, development and release of our products. These groups are organized into product management, development, quality assurance, documentation and localization disciplines and by major product families. Members from each discipline form separate product teams that work closely with sales, marketing and customer support to better understand market needs and user requirements. Additionally, we have a well-developed information feedback loop with our customers designed to enable us to respond to and address their changing system and systems management requirements. We also purchase or license third-party technology to shorten the time to market. The focus of our research and development efforts is to bring new products and services as well as new versions of existing products to market

 

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quickly in order to keep pace with the rapid evolution of technology and increasing customer demands. During fiscal 2003, 2002 and 2001, research and development expenses were $71.1 million, $61.0 million and $39.6 million, respectively, representing 23%, 22% and 24%, respectively, of total revenue in each of those years.

 

Competition

 

The markets we address are rapidly evolving and highly competitive, and we expect competition in our markets to persist and intensify. Our competitors frequently introduce new products and continually enhance existing products. We believe the key criteria our customers apply when evaluating our products compared to those of our competition include functionality, performance, reliability, ease of installation and use; price and total cost of ownership of our products relative to those of our competitors; the breadth of our product lines; and the quality of our sales, support and service. We may not be able to compete successfully against current and future competitors and such inability would materially and adversely affect our business, future quarterly and annual operating results and financial condition. See “Management’s Discussion and Analysis of Financial Condition and Results of Operations—Factors That May Affect Future Operating Results” for more information regarding these risks.

 

We currently face competition from a number of sources, including:

 

customers’ internal information technology departments that develop or integrate systems management, security management, or web analytics tools for their particular needs;

 

application vendors who bundle management solutions with their products such as Oracle Corporation and SAP AG;

 

providers of network and systems management framework products such as Computer Associates International, Inc., Hewlett-Packard Company, and International Business Machines Corporation;

 

providers of performance and availability management solutions such as BMC Software, Inc., Concord Communications, Inc., and Veritas Software Corporation;

 

providers of content security solutions such as Clearswift Limited, Tumbleweed Communications Corp., Trend Micro, Inc., Postini Corporation, Brightmail, Inc., SurfControl plc, and Websense, Inc.;

 

vendors of Internet servers, operating systems or networking hardware, such as Microsoft Corporation, Sun Microsystems, Inc., and others that bundle systems management solutions with their products;

 

providers of administration products such as BindView Corporation and Quest Software, Inc.;

 

providers of security management solutions such as BindView Corporation, Computer Associates International, Inc., International Business Machines Corporation, Internet Security Systems, Inc., Network Associates Technology, Inc., and Symantec Corporation;

 

web management service providers and vendors, such as consulting firms, web design firms, Internet audit firms, site management vendors, Internet service providers and independent software vendors;

 

providers of eBusiness intelligence solutions such as the NetGenesis products from SPSS, Inc.; and

 

providers of hosted web analytics solutions such as Coremetrics, Inc., Omniture, Inc., and WebSideStory, Inc.

 

Intellectual Property

 

Our success is dependent in part upon our proprietary technology. We rely primarily on a combination of patent, copyright and trademark laws, trade secret protection, confidentiality procedures and contractual provisions to protect our intellectual property rights in our technology. These laws, procedures and agreements

 

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provide only limited protection. We presently have 15 issued patents in the United States, 20 pending patent applications in the United States, 3 issued foreign patents, and 24 pending patent applications in certain foreign jurisdictions. There is no assurance that our patent applications will result in issued patents or that our issued patents will be upheld if challenged. While we seek protection for our intellectual property rights in certain countries outside the United States where we do business, effective protection for our intellectual property rights may not be available in every country in which we market our products or services.

 

We license technology from third parties for our products and certain components of our products. We intend to continue to license technology from third parties to enhance our products and build our product portfolio.

 

We are not aware that any of our products infringe any valid and enforceable intellectual property rights of third parties. However, on January 30, 2003 BMC Software, Inc. (BMC) filed suit against us in the U.S. District Court for the Southern District of Texas alleging that our AppManager product infringes a BMC patent, and that we infringe a BMC trademark. This litigation has now been stayed and the court has ordered that BMC submit its claims to arbitration. We believe we have meritorious defenses to these allegations, and intend to defend any adversarial proceedings vigorously, although there is no assurance we will be successful. See “Legal Proceedings” for additional information regarding the matter.

 

We expect that software product developers such as NetIQ increasingly may be subject to infringement claims as the number of products and competitors in our industry segment grows and the functionality of products in different industry segments overlaps. Any infringement claim brought against us by a third-party, with or without merit, could result in costly and time-consuming litigation, divert management’s attention and resources, and cause product delays or lost sales. Any such infringement claim could also require us to enter into royalty or licensing agreements that may not be available on terms acceptable to us, if at all. See “Management’s Discussion and Analysis of Financial Condition and Results of Operations—Factors That May Affect Future Operating Results” for more information regarding these risks.

 

Employees

 

As of June 30, 2003 we had 1,364 employees, 529 of whom were in sales and marketing, 442 in research and development, 206 in customer support and services, and 187 in general and administration. None of our employees is represented by a collective bargaining agreement. We have not experienced any work stoppages and consider our relations with our employees to be good. For a discussion of our need to attract and retain additional qualified personnel, see “Management’s Discussion and Analysis of Financial Condition and Results of Operations—Factors That May Affect Future Operating Results” for more information regarding these risks.

 

Executive Officers

 

The following table sets forth information regarding our executive officers as of June 30, 2003.

 

Name


   Age

  

Position


Charles M. Boesenberg

   55   

President, Chief Executive Officer, and Chairman of the Board of Directors

James. A. Barth

   60   

Senior Vice President, Finance and Administration, and Chief Financial Officer

Betsy E. Bayha

   52   

Vice President, General Counsel and Secretary

Holly E. Files

   47   

Senior Vice President, Worldwide Support and Services

Steven M. Kahan

   41   

Senior Vice President, Marketing

Thomas R. Kemp

   37   

Senior Vice President, Corporate Strategy and Development

Mark P. Marron

   42   

Senior Vice President, Worldwide Sales

Daniel J. Meub

   50   

Senior Vice President, General Manager Web Analytics

Richard M. Schell

   53   

Executive Vice President, Products

 

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Charles M. Boesenberg joined NetIQ as President and Chief Executive Officer in January 2002 and was named Chairman of the Board of Directors in August 2002. Prior to joining NetIQ, he was President of Post PC Ventures, a management and investment group from March 2000 to December 2001. From December 1998 to February 2000, Mr. Boesenberg served as President and Chief Executive Officer of Integrated Systems, Inc., a provider of embedded systems software. Before joining Integrated Systems, Mr. Boesenberg was President and Chief Executive Officer of Magellan Corporation, which was the surviving corporation of a merger with Ashtech, Inc., a position that he assumed in January 1995 with Ashtech. Magellan specializes in satellite navigation and communication products. Mr. Boesenberg has held senior executive positions with a number of leading high-technology companies including International Business Machines Corporation and Apple Computer, Inc. Mr. Boesenberg served as a member of the Board of Directors of Symantec Corporation, a provider of Internet security technology, from June 1994 until September 12, 2002, but did not participate in Symantec Corporation board meetings after assuming his position with NetIQ. Mr. Boesenberg currently serves as a member of the Board of Directors of Maxtor Corporation, a provider of hard disk drive storage products and solutions, where he serves on the Compensation Committee. Mr. Boesenberg served as a member of the Board of Directors of Epicor Software, a provider of integrated enterprise software solutions for mid-market companies, from December 2000 until May 2003. Mr. Boesenberg holds a B.S. in mechanical engineering from the Rose Hulman Institute of Technology and a M.S. in business administration from Boston University.

 

James A. Barth was named Senior Vice President, Finance and Administration, and Chief Financial Officer of NetIQ in November 2001, and for the period November 2000 to November 2001 he served as Senior Vice President, Finance, Chief Financial Officer and Secretary of NetIQ. From March 1999 to November 2000, he served as Vice President, Finance, Chief Financial Officer and Secretary of NetIQ. From November 1997 until March 1999, Mr. Barth served as the Vice President, Chief Financial Officer and Secretary of Interlink Computer Sciences, a developer of enterprise networking software designed for the IBM mainframe platform. From October 1994 to November 1997, Mr. Barth served as Executive Vice President, Chief Financial Officer and Secretary of MagiNet, a provider of interactive entertainment and information systems. Mr. Barth also served as the Chief Financial Officer of Rational Software from July 1982 to March 1994. Mr. Barth holds a B.S. in business administration from the University of California at Los Angeles and is a certified public accountant.

 

Betsy E. Bayha joined NetIQ as Vice President, General Counsel and Secretary in November 2001. Prior to joining NetIQ, Ms. Bayha was in private practice representing high technology corporations for more than 20 years. Ms. Bayha was a partner at General Counsel Associates from November 1994 through October 2001. From December 1986 through October 1994, Ms. Bayha was a partner at the international law firm of Coudert Brothers. Prior to 1986, Ms. Bayha held various positions with private law firms. Ms. Bayha holds a J.D. from Harvard Law School, a M.A. in public administration from The Ohio State University and a B.A. in economics from Oakland University.

 

Holly E. Files was named Senior Vice President, Worldwide Support and Services in April 2003, and for the period of February 2002 through March 2003 she served as our Vice President, Worldwide Services and Support. From July 2001 until February 2002, she served as the Chief Information Officer of 800.com. Ms. Files served as Vice President of Worldwide Services for WebTrends Corporation from November 1998 and continued in that position after it was acquired by NetIQ until July 2001. From July 1997 until November 1998, she served as Executive Director of Operations at Radiant Systems/RapidFire, a point-of-sale systems provider for the retail sector. Prior to her position at Radiant, Ms. Files served as Vice President of Technical Services for Clientele Software, a provider of CRM solutions, Director of Professional Services at ParcPlace/Digitalk, a supplier of object-oriented software engineering tools, and held management positions at several software companies.

 

Steven M. Kahan joined NetIQ as Senior Vice President, Marketing in December 2002 after PentaSafe was acquired. At PentaSafe, he served as Vice President of Marketing from September 2000 to December 2002. From June 1999 to September 2000, Mr. Kahan served as Chief Executive Officer of e-Security Inc., a provider of enterprise security management software. From August 1998 to June 1999, he served as Chief Operating Officer of Allen Systems Group, Inc., a provider of professional services and software solutions for information

 

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management, operations management, and applications management. From March 1995 to August 1998, he served as Director of Marketing at TriMark Technologies, Inc., a leading provider of software solutions for the life insurance industry, acquired by PeopleSoft, Inc. in June 1998. Prior his position at TriMark, Mr. Kahan was employed in various marketing positions by Andersen Consulting from December 1992 to February 1995 and by Knowledgeware from January 1985 to December 1992. In addition to his position at NetIQ, Mr. Kahan presently serves as Chairman of the Human Firewall Council, an organization of private and public sector security experts, and is on the Board of Advisors for the Center of Information Security Awareness of Kennesaw State University. Mr. Kahan holds a B.A. in communications from Illinois State University.

 

Thomas R. Kemp was named Senior Vice President, Corporate Strategy and Development in July 2002. Since joining NetIQ in January of 1996 as a founding team member, Mr. Kemp has held various management positions at NetIQ. From January 2002 to June 2002, he served as Senior Vice President and General Manager of Performance and Availability Management. From November 2000 to December 2001, Mr. Kemp served as Senior Vice President of Products, and from June 2000 to October 2000, he was Vice President of Products. From May 1997 to May 2000, Mr. Kemp served as Vice President of Marketing, and from January 1996 until April 1997, he served as Director of Products of NetIQ. From August 1993 to November 1995, he held various management positions at Compuware Corporation, a provider of software tools and professional services to boost business productivity. From July 1992 to July 1993, Mr. Kemp served as Manager of System Engineers at EcoSystems until its sale to Compuware. Prior to July 1992, he held various consulting and marketing positions at Oracle Corporation, a database management company. Mr. Kemp holds a B.S. in computer science and history from the University of Michigan.

 

Mark P. Marron joined NetIQ as Senior Vice President, Worldwide Sales in August 2001. Prior to joining NetIQ, from 1999 to August 2001, Mr. Marron served as General Manager Worldwide Channel Sales for Computer Associates International Inc., a provider of software and services that enable organizations to manage their IT environments. From 1997 to 1999, he served as Senior Vice President of Channel Sales and Operations for Europe, Middle East and Africa, from 1993 to 1997, he served as Senior Vice President of Channel Sales for United States and from 1991 to 1993, he served as Vice President of Telesales at Computer Associates International, Inc. From 1989 to 1991 he served as District Sales Manager/Account Manager at On-Line Software International, and from 1988 to 1989, he was National Account Manager at Information Sciences, Inc. Mr. Marron holds a B.S. in computer science from Montclair State University.

 

Daniel J. Meub was named Senior Vice President, General Manager, Web Analytics in February 2002. He served as Senior Vice President, eServices of NetIQ after WebTrends Corporation was acquired in March 2001. At WebTrends, Mr. Meub served as Chief Operating Officer from February 2000 to March 2001, Senior Vice President of Marketing and Sales from April 1999 to February 2000 and Vice President of Marketing from December 1998 to April 1999. From December 1996 to October 1998, Mr. Meub served as the President and Chief Executive Officer of Adaptive Solutions Inc., a supplier of forms processing software and imaging solutions for the health care and governmental markets, which filed a voluntary petition for bankruptcy protection. From January 1995 to November 1996, Mr. Meub served as the Executive Vice President of Marketing and Product Development of Now Software Inc., a supplier of time management and utility software. Mr. Meub has served in a variety of sales and marketing roles since 1976. Mr. Meub holds a B.A. from Stanford University and a M.B.A. from Northwestern University.

 

Richard M. Schell was named Executive Vice President Products in April 2003, and for the period June 2002 through March 2003 he served as our Chief Technology Officer and General Manager, Performance and Availability Management. From February 2001, to June 2002, Dr. Schell was self-employed. Dr. Schell served as the Chief Executive Officer of iSharp, a provider of hosted solutions to monitor and administer site infrastructure performance, from September 1999 to February 2001, when the company filed for bankruptcy protection. From October 1994 to February 1998, he served as Senior Vice President, Product Development, at Netscape Communications, a provider of open client, server and integrated applications software. He holds an A.B., M.S. and a Ph.D. in computer science from the University of Illinois.

 

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ITEM 2.     PROPERTIES

 

Our corporate and administrative headquarters and certain research and development and sales and marketing personnel are located at the 85,000 square foot facility that we own in San Jose, California.

 

We lease properties primarily in the following locations to house our research and development, sales and marketing, and general and administrative personnel:

 

Location


   Area
leased
(sq. feet)


   Lease expiration

Houston, Texas(1)

   226,000   

October 2004, November 2004,
and July 2005

Portland, Oregon(2)

   98,000    January 2004 and December 2006

Morrisville (Research Triangle Park), North Carolina

   23,000    September 2004

Manukau (Auckland), New Zealand(3)

   12,100    April 2004

Staines, United Kingdom

   11,000    March 2008

Galway, Ireland

   6,400    December 2008

Bellevue, Washington

   5,200    June 2005

Norwell (Boston), Massachusetts(4)

   5,100    July 2005

Tokyo, Japan

   4,200    June 2005

(1) Includes 111,000 square feet of office space vacated as part of our December 2002 restructuring plan of which 35,000 square feet are sub-leased starting July 2003.
(2) Includes 22,000 square feet of office space vacated as part of our December 2002 restructuring plan of which 8,000 square feet of unoccupied office space is sub-leased starting September 2003.
(3) Includes 4,000 square feet of sub-leased office space.
(4) Unoccupied office space acquired in connection with the PentaSafe acquisition. The remaining liability has been fully reserved as part of goodwill.

 

We also lease various other smaller properties in the United States and foreign countries primarily for our sales and marketing personnel. A majority of these leases are for a period of less than one year. We believe that our properties are in good condition, adequately maintained and suitable for the conduct of our business. Certain of our lease agreements provide options to extend the lease for additional specified periods. For additional information regarding our obligations under leases, see Note 13 to the Consolidated Financial Statements.

 

ITEM 3.     LEGAL PROCEEDINGS

 

On January 30, 2003 BMC Software, Inc. (BMC) filed suit against us in the U.S. District Court for the Southern District of Texas (Court). The initial complaint alleged that unidentified NetIQ products infringe a BMC patent and that we are infringing a BMC trademark, and sought injunctive relief, compensatory and treble damages, interest, and attorneys’ fees. On May 1, 2003 subsequent to our filing of a motion for a more definite statement, BMC filed an amended complaint that principally restated the prior allegations and additionally alleged that our AppManager product infringes the BMC patent. On May 12, 2003 we filed a motion to compel arbitration and stay proceedings, arguing that the claims asserted by BMC’s complaint were subject to arbitration under arbitration clauses in two agreements earlier entered into between NetIQ and BMC. On August 22, 2003 the Court entered an order granting our motion and ruled that all proceedings in the lawsuit must be stayed and that BMC’s patent and trademark infringement claims must be submitted first to arbitration for resolution. We believe we have meritorious defenses to these claims and intend to contest any adversarial proceedings vigorously.

 

ITEM 4.     SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

 

Not applicable.

 

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PART II

 

ITEM 5.     MARKET FOR REGISTRANT’S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS

 

Our Common Stock is traded on the Nasdaq National Stock Market under the trading symbol “NTIQ”. The following table presents the range of high and low closing prices for our common stock for the two years ended June 30, 2003:

 

     Year Ended June 30,

     2003

   2002

     High

   Low

   High

   Low

Fourth Quarter

   $ 16.86    $ 10.89    $ 24.52    $ 19.15

Third Quarter

   $ 15.20    $ 11.00    $ 37.23    $ 20.27

Second Quarter

   $ 17.74    $ 10.35    $ 37.05    $ 23.32

First Quarter

   $ 21.72    $ 14.50    $ 39.75    $ 20.10

 

The number of record holders of the shares of our common stock was 249 as of August 31, 2003, which does not include stockholders whose shares are held in trust by other entities. The actual number of stockholders is greater than this number of holders of record. Based on the number of annual reports requested by brokers, we estimate that we have approximately 14,000 beneficial owners of our common stock.

 

We have never declared or paid any cash dividends on shares of our common stock and do not expect to do so in the foreseeable future. We anticipate that all future earnings, if any, generated from operations will be retained to develop and expand our business. Any future decision to pay cash dividends will depend on our growth, profitability, financial condition and other factors our Board of Directors may deem relevant.

 

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