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UNITED STATES SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

 

FORM 10-Q

 

ý  QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

 

For the quarterly period ended September 30, 2004

 

OR

 

o  TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

 

For the transition period from              to             .

 

Commission File Number: 001-15605

 

EARTHLINK, INC.

(Exact name of registrant as specified in its charter)

 

Delaware

58-2511877

(State or other jurisdiction of incorporation or organization)

(I.R.S. Employer Identification No.)

 

 

1375 Peachtree St., Atlanta, Georgia       30309

(Address of principal executive offices)     (Zip Code)

 

 

(404) 815-0770

(Registrant’s telephone number, including area code)

 


 

(Former name, former address and former fiscal year, if changed since last report date)

 


 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes ý  No o

 

Indicate by check mark whether the registrant is an accelerated filer (as defined in Rule 12b-2 of the Exchange Act). Yes ý  No o

 

As of October 31, 2004, 149,448,918 shares of common stock, $.01 par value per share, were outstanding.

 



 

EARTHLINK, INC.

Quarterly Report on Form 10-Q

For the Quarterly Period Ended September 30, 2004

 

TABLE OF CONTENTS

 

Part I

 

 

Item 1.  Financial Statements

 

 

 

Item 2.  Management’s Discussion and Analysis of Financial Condition and Results of Operations

 

 

 

Item 3.  Quantitative and Qualitative Disclosures About Market Risk

 

 

 

Item 4.  Controls and Procedures

 

 

 

Part II

 

 

Item 1.  Legal Proceedings

 

 

 

Item 2.  Unregistered Sales of Equity Securities and Use of Proceeds

 

 

 

Item 6.  Exhibits

 

 

 

Signatures

 

 



 

PART I

Item 1.  Financial Statements.

 

EARTHLINK, INC.

CONDENSED CONSOLIDATED BALANCE SHEETS

(in thousands, except per share data)

 

ASSETS

 

 

 

December 31,
2003

 

September 30,
2004

 

 

 

(audited)

 

(unaudited)

 

Current assets:

 

 

 

 

 

Cash and cash equivalents

 

$

349,740

 

$

270,007

 

Investments in marketable securities

 

89,088

 

169,593

 

Accounts receivable, net of allowance of $5,885 and $8,127 at December 31, 2003 and September 30, 2004, respectively

 

35,585

 

30,454

 

Prepaid expenses

 

12,934

 

14,851

 

Other current assets

 

13,230

 

10,568

 

Total current assets

 

500,577

 

495,473

 

Long-term investments in marketable securities

 

49,037

 

68,698

 

Other long-term assets

 

12,101

 

15,731

 

Property and equipment, net

 

108,810

 

76,952

 

Subscriber bases, net

 

38,264

 

17,699

 

Goodwill and other indefinite life intangible assets

 

118,231

 

118,231

 

Total assets

 

$

827,020

 

$

792,784

 

 

 

 

 

 

 

LIABILITIES AND STOCKHOLDERS’ EQUITY

 

 

 

 

 

 

 

Current liabilities:

 

 

 

 

 

Trade accounts payable

 

$

49,882

 

$

44,009

 

Accrued payroll and related expenses

 

31,965

 

32,224

 

Other accounts payable and accrued liabilities

 

115,484

 

115,936

 

Capital lease obligations

 

884

 

723

 

Deferred revenue

 

69,002

 

64,511

 

Total current liabilities

 

267,217

 

257,403

 

 

 

 

 

 

 

Deferred revenue, net of current portion

 

6,375

 

4,046

 

Other long-term liabilities

 

9,765

 

8,620

 

Total liabilities

 

283,357

 

270,069

 

 

 

 

 

 

 

Stockholders’ equity:

 

 

 

 

 

Common stock, $0.01 par value, 300,000 shares authorized, 176,410 and 178,227 shares issued as of December 31, 2003 and September 30, 2004, respectively, and 159,042 and 149,623 shares outstanding as of December 31, 2003 and September 30, 2004, respectively

 

1,764

 

1,782

 

Additional paid-in capital

 

1,949,105

 

1,966,925

 

Warrants to purchase common stock

 

1,223

 

1,223

 

Accumulated deficit

 

(1,303,771

)

(1,228,351

)

Treasury stock, at cost, 17,368 and 28,604 shares as of December 31, 2003 and September 30, 2004, respectively

 

(104,344

)

(214,276

)

Unrealized losses on investments

 

(117

)

(335

)

Deferred compensation

 

(197

)

(4,253

)

Total stockholders’ equity

 

543,663

 

522,715

 

Total liabilities and stockholders’ equity

 

$

827,020

 

$

792,784

 

 

The accompanying notes are an integral part of these financial statements.

 

1



 

EARTHLINK, INC.

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

 

 

 

Three Months Ended
September 30,

 

Nine Months Ended
September 30,

 

 

 

2003

 

2004

 

2003

 

2004

 

 

 

 

 

(unaudited)

 

 

 

 

 

(in thousands, except per share data)

 

Revenues:

 

 

 

 

 

 

 

 

 

Narrowband access

 

$

235,713

 

$

217,232

 

$

734,594

 

$

665,451

 

Broadband access

 

93,045

 

104,863

 

262,934

 

313,234

 

Web hosting

 

12,363

 

11,682

 

37,583

 

36,321

 

Advertising and other value-added services

 

6,231

 

10,197

 

18,243

 

29,118

 

Total revenues

 

347,352

 

343,974

 

1,053,354

 

1,044,124

 

 

 

 

 

 

 

 

 

 

 

Operating costs and expenses:

 

 

 

 

 

 

 

 

 

Telecommunications service and equipment costs

 

130,631

 

103,660

 

398,695

 

329,364

 

Sales incentives

 

6,312

 

2,148

 

16,826

 

7,709

 

Total cost of revenues

 

136,943

 

105,808

 

415,521

 

337,073

 

 

 

 

 

 

 

 

 

 

 

Sales and marketing

 

86,314

 

110,790

 

282,728

 

311,971

 

Operations and customer support

 

69,271

 

60,340

 

223,714

 

194,716

 

General and administrative

 

29,666

 

24,054

 

96,814

 

78,374

 

Acquisition-related amortization

 

22,867

 

4,883

 

75,619

 

19,417

 

Facility exit costs

 

 

269

 

36,596

 

28,991

 

Total operating costs and expenses

 

345,061

 

306,144

 

1,130,992

 

970,542

 

 

 

 

 

 

 

 

 

 

 

Income (loss) from operations

 

2,291

 

37,830

 

(77,638

)

73,582

 

Loss on investments in other companies

 

 

(726

)

 

(726

)

Interest income and other, net

 

1,209

 

1,584

 

4,726

 

4,330

 

Income (loss) before income taxes

 

3,500

 

38,688

 

(72,912

)

77,186

 

Provision for income taxes

 

 

1,136

 

 

1,766

 

Net income (loss)

 

3,500

 

37,552

 

(72,912

)

75,420

 

Deductions for accretion dividends

 

 

 

(4,586

)

 

Net income (loss) attributable to common stockholders

 

$

3,500

 

$

37,552

 

$

(77,498

)

$

75,420

 

 

 

 

 

 

 

 

 

 

 

Basic net income (loss) per share

 

$

0.02

 

$

0.25

 

$

(0.49

)

$

0.48

 

Diluted net income (loss) per share

 

$

0.02

 

$

0.24

 

$

(0.49

)

$

0.47

 

 

 

 

 

 

 

 

 

 

 

Basic weighted average common shares outstanding

 

159,998

 

152,970

 

156,617

 

155,917

 

Diluted weighted average common shares outstanding

 

162,747

 

156,056

 

156,617

 

159,186

 

 

The accompanying notes are an integral part of these financial statements.

 

2



 

 

EARTHLINK, INC.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

 

 

 

Nine Months Ended
September 30,

 

 

 

2003

 

2004

 

 

 

(unaudited)

 

 

 

(in thousands)

 

Cash flows from operating activities:

 

 

 

 

 

Net income (loss)

 

$

(72,912

)

$

75,420

 

Adjustments to reconcile net income (loss) to net cash provided by operating activities:

 

 

 

 

 

Depreciation and amortization

 

138,429

 

62,005

 

Disposals and impairments of fixed assets

 

7,798

 

9,436

 

Loss on investments in other companies

 

 

726

 

Deferred compensation

 

 

377

 

Decrease in accounts receivable, net

 

13,394

 

5,131

 

Decrease in prepaid expenses and other assets

 

4,168

 

513

 

Decrease in accounts payable and accrued and other liabilities

 

(15,098

)

(2,488

)

Decrease in deferred revenue

 

(12,696

)

(6,882

)

Net cash provided by operating activities

 

63,083

 

144,238

 

 

 

 

 

 

 

Cash flows from investing activities:

 

 

 

 

 

Purchases of property and equipment

 

(22,006

)

(21,465

)

Proceeds from sales of fixed assets

 

542

 

705

 

Investments in marketable securities:

 

 

 

 

 

Purchases

 

(131,284

)

(247,697

)

Sales and maturities

 

100,237

 

147,021

 

Purchases of subscriber bases

 

(7,804

)

(1,984

)

Investments in other companies

 

 

(3,835

)

Net cash used in investing activities

 

(60,315

)

(127,255

)

 

 

 

 

 

 

Cash flows from financing activities:

 

 

 

 

 

Principal payments under capital lease obligations

 

(3,000

)

(191

)

Proceeds from stock options exercised and employee stock purchase plan purchases

 

1,792

 

13,407

 

Purchases of treasury stock

 

(80,982

)

(109,932

)

Net cash used in financing activities

 

(82,190

)

(96,716

)

 

 

 

 

 

 

Net decrease in cash and cash equivalents

 

(79,422

)

(79,733

)

Cash and cash equivalents, beginning of period

 

382,065

 

349,740

 

Cash and cash equivalents, end of period

 

$

302,643

 

$

270,007

 

 

 

 

 

 

 

Supplemental non-cash disclosure:

 

 

 

 

 

Non-cash adjustments related to accretion dividends

 

$

4,586

 

$

 

 

The accompanying notes are an integral part of these financial statements.

 

3



 

 

EARTHLINK, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

UNAUDITED

 

1.  Organization

 

EarthLink, Inc. (“EarthLink” or the “Company”) is a leading Internet service provider (“ISP”), providing nationwide Internet access and related value-added services to its individual and business customers.  EarthLink’s primary service offerings are narrowband, broadband or high-speed, and wireless Internet access services; web hosting services; and advertising and related marketing services. The Company provides a broad range of products and services to more than five million paying customers through a nationwide network of dial-up points of presence (“POPs”), a nationwide broadband footprint and wireless technologies.

 

2.  Summary of Significant Accounting Policies

 

Basis of Presentation

 

The condensed consolidated financial statements of EarthLink, which include the accounts of its wholly-owned subsidiaries, for the three and nine months ended September 30, 2003 and 2004 and the related footnote information are unaudited and have been prepared on a basis substantially consistent with the Company’s audited consolidated financial statements as of December 31, 2003 contained in the Company’s Annual Report on Form 10-K, as filed with the Securities and Exchange Commission (“Annual Report”).  All significant intercompany transactions have been eliminated.

 

These financial statements should be read in conjunction with the audited consolidated financial statements and the related notes thereto contained in the Company’s Annual Report.  In the opinion of management, the accompanying unaudited financial statements contain all adjustments (consisting of normal recurring adjustments), which management considers necessary to present fairly the Company’s financial position, results of operations and cash flows for the interim periods presented.  The results of operations for the three and nine months ended September 30, 2004 are not necessarily indicative of the results anticipated for the entire year ending December 31, 2004.

 

The preparation of financial statements in conformity with accounting principles generally accepted in the United States requires management to make estimates and assumptions that affect the amounts reported in the financial statements.  Actual results may differ from those estimates.

 

Stock-Based Compensation

 

The Company accounts for stock-based compensation issued to employees using the intrinsic value method as prescribed by Accounting Principles Board (“APB”) Opinion No. 25, “Accounting for Stock Issued to Employees.” Accordingly, the Company discloses pro forma information required under Statement of Financial Accounting Standards (“SFAS”) No. 123, “Accounting for Stock-Based Compensation,” and SFAS No. 148, “Accounting for Stock-Based Compensation – Transition and Disclosure.” Stock and other equity instruments issued to non-employees are accounted for in accordance with SFAS No. 123 and Emerging Issues Task Force (“EITF”) Issue No. 96-18, “Accounting for Equity Instruments That Are Issued to Other Than Employees for Acquiring, or in Conjunction with Selling, Goods or Services,” and valued using the Black-Scholes model.

 

4



 

During the three and nine months ended September 30, 2003 and 2004, the Company recognized no amounts of compensation expense for stock options based on the intrinsic value method prescribed by APB Opinion No. 25 and related interpretations. If the Company had elected to adopt the optional recognition provisions of SFAS No. 123, which uses the fair value based method for stock-based compensation, and amortized the fair value of the options to compensation expense on a straight-line basis over the vesting period of the options, the net income (loss) attributable to common stockholders and basic and diluted net income (loss) per share would have been changed to the pro forma amounts indicated below:

 

 

 

 

Three Months Ended
September 30,

 

Nine Months Ended
September 30,

 

 

 

2003

 

2004

 

2003

 

2004

 

 

 

(in thousands, except per share data)

 

Net income (loss) attributable to common stockholders, as reported

 

$

3,500

 

$

37,552

 

$

(77,498

)

$

75,420

 

Stock-based compensation expense determined using a fair value based method for all awards

 

(9,812

)

(5,593

)

(32,471

)

(17,414

)

Pro forma net income (loss) attributable to common stockholders

 

$

(6,312

)

$

31,959

 

$

(109,969

)

$

58,006

 

 

 

 

 

 

 

 

 

 

 

Basic net income (loss) per share:

 

 

 

 

 

 

 

 

 

As reported

 

$

0.02

 

$

0.25

 

$

(0.49

)

$

0.48

 

Pro forma

 

$

(0.04

)

$

0.21

 

$

(0.70

)

$

0.37

 

 

 

 

 

 

 

 

 

 

 

Diluted net income (loss) per share:

 

 

 

 

 

 

 

 

 

As reported

 

$

0.02

 

$

0.24

 

$

(0.49

)

$

0.47

 

Pro forma

 

$

(0.04

)

$

0.21

 

$

(0.70

)

$

0.37

 

 

3.  Recent Accounting Pronouncements

 

In January 2003, the Financial Accounting Standards Board (“FASB”) issued Financial Interpretation No. 46 (“FIN 46”), “Consolidation of Variable Interest Entities.” In December 2003, the FASB published revised guidance on FIN 46. FIN 46 addresses the consolidation of certain variable interest entities (“VIEs”). As modified, FIN 46 was effective immediately for financial interests in special purpose entities and is effective for all other types of VIEs for periods ending after March 15, 2004.  The adoption of FIN 46 did not have a material effect on EarthLink’s results of operations or financial position.

 

In July 2004, the Emerging Issues Task Force (“EITF”) reached a consensus on Issue No. 02-14, “Whether an Investor Should Apply the Equity Method of Accounting to Investments Other Than Common Stock.”  The consensus was that when an investor has the ability to exercise significant influence over the operating and financial policies of an investee, the investor should apply the equity method of accounting only when it has an investment in common stock and/or an investment that is in-substance common stock. EITF Issue No.  02-14 is effective for periods beginning after September 15, 2004.  The adoption of EITF Issue No.  02-14 is not expected to have a material effect on EarthLink’s results of operations or financial position.

 

5



 

4.  Earnings per Share

 

SFAS No. 128, “Earnings per Share,” requires a dual presentation of basic and diluted earnings (loss) per share (“EPS”).  Basic EPS represents the weighted average number of common shares outstanding divided into net income (loss) attributable to common stockholders during a reported period.  Diluted EPS reflects the potential dilution that could occur if securities or other contracts to issue common stock, including convertible preferred stock and stock options and warrants (commonly and hereinafter referred to as “Common Stock Equivalents”), were exercised or converted into common stock.  The following table reconciles the denominator for the basic and diluted per share computations for the three months ended September 30, 2003 and 2004 and for the nine months ended September 30, 2004:

 

 

 


Three Months Ended

 

Nine Months
Ended
September 30, 2004

 

 

 

September 30, 2003

 

September 30, 2004

 

 

 

 

(in thousands, except per share data)

 

 

 

 

 

 

 

 

 

Net income attributable to common stockholders (A)

 

$

3,500

 

$

37,552

 

$

75,420

 

 

 

 

 

 

 

 

 

Basic weighted average common shares outstanding (B)

 

159,998

 

152,970

 

155,917

 

Dilutive effect of Common Stock Equivalents:

 

 

 

 

 

 

 

Stock options and warrants

 

2,749

 

3,086

 

3,269

 

Diluted weighted average common shares outstanding (C)

 

162,747

 

156,056

 

159,186

 

 

 

 

 

 

 

 

 

Basic net income per share (A/B)

 

$

0.02

 

$

0.25

 

$

0.48

 

Diluted net income per share (A/C)

 

$

0.02

 

$

0.24

 

$

0.47

 

 

The Company has not included the effect of Common Stock Equivalents in the calculation of diluted EPS for the nine months ended September 30, 2003 because such inclusion would have an anti-dilutive effect.  The Common Stock Equivalents for the nine months ended September 30, 2003 would have included outstanding options and warrants with exercise prices less than the average closing price of the Company’s common stock during the respective period and outstanding shares of Series A and Series B convertible preferred stock on an as converted basis. The following table summarizes the Common Stock Equivalents that would have been included if such securities had a dilutive effect:

 

 

 

Nine Months
Ended
September 30, 2003

 

 

 

(in thousands)

 

Weighted average common shares outstanding used to calculate basic and diluted EPS

 

156,617

 

Common Stock Equivalents:

 

 

 

Convertible preferred stock

 

7,401

 

Stock options and warrants

 

1,877

 

Diluted weighted average common shares outstanding

 

165,895

 

 

During the three months ended June 30, 2003, the holder of Series A and Series B convertible preferred stock converted all remaining shares of Series A and Series B convertible preferred stock into shares of common stock.

 

6



 

5.  Comprehensive Income (Loss)

 

Comprehensive income (loss) includes unrealized gains and losses which are excluded from the Condensed Consolidated Statements of Operations for the three and nine months ended September 30, 2003 and 2004 as follows:

 

 

 

Three Months Ended
September 30,

 

Nine Months Ended
September 30,

 

 

 

2003

 

2004

 

2003

 

2004

 

 

 

(in thousands)

 

Net income (loss)

 

$

3,500

 

$

37,552

 

$

(72,912

)

$

75,420

 

Net change in unrealized gain (loss) on investments

 

(171

)

742

 

(448

)

(218

)

Total comprehensive income (loss)

 

$

3,329

 

$

38,294

 

$

(73,360

)

$

75,202

 

 

6.  Facility Exit Costs

 

During the three months ended March 31, 2003, EarthLink executed a plan to streamline its contact center facilities (the “2003 Plan”).  In connection with the 2003 Plan, EarthLink closed contact center facilities in Dallas, Texas; Sacramento, California; Pasadena, California; and Seattle, Washington during the months of February and March 2003.  The closure of the four contact center facilities resulted in the termination of 1,220 employees and the net reduction of 920 employees, primarily customer support personnel.  In connection with the 2003 Plan, EarthLink recorded facility exit costs of approximately $36.6 million during the three months ended March 31, 2003.  These costs included approximately $10.7 million for employee, personnel and related costs; $18.2 million for real estate and telecommunications costs; and $7.7 million in asset disposals.

 

During the three months ended March 31, 2004, EarthLink executed a plan to restructure and further streamline its contact center operations (the “2004 Plan”). Under the 2004 Plan, EarthLink closed contact center operations in Harrisburg, Pennsylvania; Roseville, California; San Jose, California; and Pasadena, California; and reduced its contact center operations in Atlanta, Georgia.  Approximately 1,140 employees were directly impacted, primarily customer support personnel.  As a result of the 2004 Plan, EarthLink recorded facility exit costs of $30.2 million during the three months ended March 31, 2004. These costs included approximately $10.5 million for employee, personnel and related costs; $11.3 million for real estate and telecommunications costs; and $8.4 million in asset disposals.

 

During the nine months ended September 30, 2004, EarthLink reduced its estimates for real estate commitments associated with the 2003 Plan and 2004 Plan by $1.5 million based on events occurring during the period. In addition, EarthLink recorded additional severance of $0.1 million and realized additional expense of $0.2 million associated with the disposal and write-down of fixed assets, net of proceeds received.  As a result, EarthLink reduced its facility exit costs by $1.2 million during the nine months ended September 30, 2004.

 

7



 

The following table summarizes the status of the accrued costs associated with the 2003 Plan and 2004 Plan as of and for the nine months ended September 30, 2004:

 

2003 Plan

 

Balance
December 31,
2003

 

Facility
Exit
Costs

 

Adjustments

 

Non-Cash
Items

 

Deferred Rent
Reclassification

 

Payments

 

Balance
September 30,
2004

 

 

 

(in thousands)

 

 

 

 

 

Real estate and telecommunications costs, including non-cancelable leases

 

$

9,892

 

$

 

$

(479

)

$

 

$

 

$

(6,085

)

$

3,328

 

 

2004 Plan

 

Balance
December 31,
2003

 

Facility
Exit
Costs

 

Adjustments

 

Non-Cash
Items

 

Deferred Rent
Reclassification

 

Payments

 

Balance
September 30,
2004

 

 

 

(in thousands)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Severance and personnel related costs

 

$

 

$

10,580

 

$

87

 

$

 

$

 

$

(10,600

)

$

67

 

Real estate and telecommunications  costs, including non-cancelable leases

 

 

11,292

 

(1,054

)

 

1,359

 

(4,589

)

7,008

 

Abandoned and disposed assets

 

 

8,360

 

205

 

(8,565

)

 

 

 

 

 

$

 

$

30,232

 

$

(762

)

$

(8,565

)

$

1,359

 

$

(15,189

)

$

7,075

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total

 

$

9,892

 

$

30,232

 

$

(1,241

)

$

(8,565

)

$

1,359

 

$

(21,274

)

$

10,403

 

 

7.  Investments

 

Investments in marketable securities

 

Short and long-term investments in marketable securities consist of investments in debt securities classified as available-for-sale and have maturities greater than 90 days from the date of acquisition.  Short-term investments in marketable securities consist of investments that have maturity dates of up to one year from the balance sheet date, and long-term investments in marketable securities consist of investments that have maturity dates of more than one year from the balance sheet date.  The Company has invested primarily in U.S. corporate notes and asset-backed securities, all of which have a minimum investment rating of A, and government agency notes.  Realized gains and losses are included in interest income and other, net in the Condensed Consolidated Statements of Operations and are determined on a specific identification basis. The following table summarizes proceeds received from the sale of available-for-sale securities and realized gains and losses from the sale of available-for-sale securities for the three and nine months ended September 30, 2003 and 2004:

 

 

 

Three Months Ended
September 30,

 

Nine Months Ended
September 30,

 

 

 

2003

 

2004

 

2003

 

2004

 

 

 

(in thousands)

 

Proceeds from the sale of investments

 

$

8,926

 

$

33,728

 

$

42,508

 

$

51,814

 

Realized gains from the sale of investments

 

40

 

46

 

306

 

77

 

Realized losses from the sale of investments

 

(3

)

(40

)

(7

)

(105

)

 

8



 

Investments in other companies

 

During the three and nine months ended September 30, 2004, the Company recognized a loss of $0.7 million on certain of its investments in other companies as a result of a decline in fair value that was considered other than temporary. This loss is included in loss on investments in other companies in the Condensed Consolidated Statements of Operations. Management regularly evaluates the recoverability of its investments in other companies based on the performance and the financial position of those companies as well as other evidence of market value.

 

In addition, certain of EarthLink’s investments in other companies are classified as available-for-sale securities. Accordingly, unrealized gains and losses resulting from changes in the fair value of available-for-sale securities between measurement dates are included in unrealized gains (losses) on investments as a separate component of stockholders’ equity. As of September 30, 2004, EarthLink increased the carrying value of its investments in other companies and adjusted unrealized losses on investments by $0.3 million based on quoted market prices.

 

8.  Goodwill and Intangible Assets

 

The following table presents the components of the Company’s acquired definite life intangible assets and goodwill and other indefinite life intangible assets included in the accompanying Condensed Consolidated Balance Sheets as of December 31, 2003 and September 30, 2004:

 

 

 

As of December 31, 2003

 

As of September 30, 2004

 

 

 

Gross
Carrying
Value

 

Accumulated
Amortization

 

Net
Carrying
Value

 

Gross
Carrying
Value

 

Accumulated
Amortization

 

Net
Carrying
Value

 

 

 

(in thousands)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Acquired subscriber bases

 

$

330,510

 

$

(292,246

)

$

38,264

 

$

329,362

 

$

(311,663

)

$

17,699

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Goodwill and other indefinite life intangible assets

 

 

 

 

 

$

118,231

 

 

 

 

 

$

118,231

 

 

Acquisition-related amortization in the Condensed Consolidated Statements of Operations for the three and nine months ended September 30, 2003 and 2004 represents the amortization of definite life intangible assets.  The Company’s definite life intangible assets primarily consist of subscriber bases and other assets that are not deemed to have indefinite lives acquired in conjunction with the purchases of businesses and subscriber bases from other ISPs, but exclude any acquired software. Generally, definite life intangible assets are amortized on a straight-line basis over three years from the date of their respective acquisitions. Based on the current amount of definite life intangible assets, the Company expects to record amortization expense of approximately $4.9 million for the remaining three months in the year ending December 31, 2004 and $10.7 million, $2.0 million and $0.1 million for the years ending December 31, 2005, 2006 and 2007, respectively.  Actual amortization expense to be reported in future periods could differ materially from these estimates as a result of asset acquisitions, changes in useful lives and other relevant factors.

 

9.  Income Taxes

 

The Company has historically reported net losses and, in accordance with accounting principles generally accepted in the United States, has not recorded any income tax benefits from those losses. The Company reported net income for the three and nine months ended September 30, 2004 and anticipates net income for the year ending December 31, 2004.  Although the Company intends to utilize net operating loss carryforwards to offset taxable income in 2004, the Company expects alternative minimum tax amounts to be payable primarily due to the net operating loss carryforward limitations associated with the alternative minimum tax calculation.

 

9



 

The Company continues to maintain a valuation allowance against its deferred tax assets, consisting primarily of net operating loss carryforwards, and the Company may recognize deferred tax assets in future periods when they are estimated to be realizable.

 

10.  Share Repurchases

 

In August 2002, the Board of Directors approved a share repurchase program.  During the three months ended September 30, 2004, the Board of Directors increased the amount authorized to repurchase the Company’s common stock under the share repurchase program by $100.0 million to a total of $250.0 million and approved repurchasing common stock pursuant to a plan under Rule 10b5-1 of the Securities Exchange Act of 1934. During the three and nine months ended September 30, 2004, the Company repurchased 5.9 million and 11.2 million shares, respectively, of its common stock for $58.6 million and $109.5 million, respectively, pursuant to authorizations by the Board of Directors. As of September 30, 2004, the Company had $89.3 million available under the current authorization. The Company may repurchase its common stock from time to time in compliance with the Securities and Exchange Commission’s regulations and other legal requirements, and subject to market conditions and other factors. The share repurchase program does not require the Company to acquire any specific number of shares and may be terminated at any time.

 

During the three months ended June 30, 2004, EarthLink completed its rescission offer for shares of EarthLink common stock in the EarthLink, Inc. 401(k) Plan that were not registered under the Securities Act of 1933. EarthLink repurchased approximately 48,000 shares of common stock for approximately $1.0 million. Approximately $0.4 million of the amounts paid pursuant to the rescission offer was recorded as treasury stock based on the fair value of common stock acquired on the date the rescission offer expired and the remainder was recorded as expense.

 

11.  Deductions for Accretion Dividends

 

Increases in the liquidation value per share of the outstanding convertible preferred stock resulting from the payment “in kind” of dividends on the Series A and Series B convertible preferred stock are included in deductions for accretion dividends and reduce the amount of earnings attributable to common stockholders. Deductions for accretion dividends includes approximately $3.0 million for the nine months ended September 30, 2003 related to increases in the liquidation value per share pursuant to the provisions of the convertible preferred stock. Deductions for accretion dividends also includes amounts related to the beneficial conversion features of the Series A and Series B convertible preferred stock recognized in accordance with EITF Issue No. 98-5, “Accounting for Convertible Securities with Beneficial Conversion Features or Contingently Adjustable Conversion Ratios,” based upon the rate at which the preferred stock becomes convertible.  In effect, the Series A and Series B convertible preferred stock were issued at a discount to fair value, and the discount for each series was accreted through deductions for accretion dividends over the period from the date of issuance to the date the conversion ratio was equal to one to one in June 2003. Deductions for accretion dividends includes approximately $1.6 million for the nine months ended September 30, 2003 related to amounts recognized pursuant to EITF Issue No. 98-5.

 

Because Sprint Corporation converted all outstanding shares of Series A and Series B convertible preferred stock into common stock during 2003, there are no dividends associated with the Series A and Series B convertible preferred stock in 2004.

 

12.  Subsequent Event

 

In October 2004, the Board of Directors increased the amount authorized to repurchase the Company’s common stock under the Company’s share repurchase program by $100.0 million to a total of $350.0 million. As of October 31, 2004, the Company had $184.1 million available under the current authorization.

 

10



 

Item 2.   Management’s Discussion and Analysis of Financial Condition and Results of Operations.

 

Certain statements in this Form 10-Q are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, Section 27A of the Securities Act of 1933, and Section 21E of the Securities Exchange Act of 1934. The words “estimate,” “plan,” “intend,” “expect,” “anticipate,” “believe” and similar expressions are intended to identify forward-looking statements. These forward-looking statements are found at various places throughout this report. EarthLink disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. Although EarthLink believes that its expectations are based on reasonable assumptions, it can give no assurance that its goals will be achieved. Important factors that could cause actual results to differ from estimates or projections contained in the forward-looking statements are described under “Safe Harbor Statement” in this Item 2.

 

The following discussion should be read in conjunction with the accompanying unaudited Condensed Consolidated Financial Statements and related Notes thereto and with “Management’s Discussion and Analysis of Financial Condition and Results of Operations” and the audited Consolidated Financial Statements and the Notes thereto contained in the Annual Report on Form 10-K for the year ended December 31, 2003.

 

Overview

 

EarthLink, Inc. (“EarthLink,” “we,” “us” or “our”) is a leading Internet service provider (“ISP”), providing nationwide Internet access and related value-added services to its individual and business customers.  Our primary service offerings are narrowband, broadband or high-speed, and wireless Internet access services; web hosting services; and advertising and related marketing services.  We provide our broad range of services to more than five million paying customers through a nationwide network of dial-up points of presence (“POPs”), a nationwide broadband footprint and wireless technologies.  We derive substantially all revenues from services, primarily Internet access services and related fees, and such revenues represented 97% or more of total revenues for all periods presented. The remaining revenues relate to sales of equipment and devices used by our subscribers to access our services.

 

The Internet access market in the U.S. grew dramatically from the mid-1990’s through 2000 but has experienced slower growth since, as the market has reached a mature stage of growth. Approximately 70 million households were estimated to have had Internet access services at December 31, 2003, and approximately three to four million new households are estimated to be currently adding Internet access each year. Within the total Internet access market, the market for traditional, fully-featured, unlimited narrowband dial-up access services, which are typically priced at $17.95 to $23.95 per subscriber per month, is shrinking but is the most common service. Focused, value-priced narrowband access providers offer services with a limited set of features priced typically at $9.95 to $14.95 per month and are currently demonstrating an ability to grow by attracting households new to the Internet or current Internet users interested in reducing their cost of Internet access. Broadband or high-speed access is typically priced at $27 to $50 per month and is growing rapidly, having added an estimated six million households in 2003, totaling an estimated 22 million households at the end of 2003. The largest competitors in the broadband access market are the cable companies and regional bell operating companies offering broadband access over their own cable or telephone lines.

 

EarthLink provides all three types of access described above (traditional, fully-featured narrowband access; value-priced narrowband access; and broadband access). Our subscriber base grew from approximately 5.0 million paying subscribers at September 30, 2003 to approximately 5.4 million paying subscribers at September 30, 2004.  Total revenues decreased from $347.4 million during the three months ended September 30, 2003 to $344.0 million during the three months ended September 30, 2004, reflecting a decrease of $2.8 million in equipment and related revenues and a decrease of $3.1 million in revenues associated with acquired prepaid PeoplePC Inc. (“PeoplePC”) subscribers, partially offset by a $2.5 million increase in service and advertising

 

11



 

revenues. While our overall subscriber base grew over the last year, the mix of customers has shifted toward broadband services, reflecting the growth of this component of the Internet access market and our expanding broadband footprint and offerings, and toward value-priced Internet access services, reflecting the growth of our PeoplePC services. Our traditional, premium-priced narrowband subscriber base has been declining reflecting the increasing maturity of this service.  EarthLink continues to explore new initiatives and has launched voice over Internet Protocol (VoIP), converged voice/data and alternative broadband services, which may generate incremental sources of revenue and income.

 

Our goal is to sustain and build upon our strong position in the U.S. Internet access market by focusing on high-growth opportunities such as broadband and value-priced narrowband access to generate organic subscriber growth; providing a high-quality customer experience, including a full range of Internet access services and innovative applications; improving operating margins to fund growth; and emphasizing customer service.

 

Strategic Alliances

 

We have a marketing relationship with Sprint Corporation (“Sprint”).  During the three and nine months ended September 30, 2003 and 2004, our relationship with Sprint generated more than 10% of EarthLink’s total gross organic subscriber additions.  In April 2004, we entered into a new three-year marketing and sales agreement with Sprint which provides that EarthLink will be the preferred high-speed ISP for Sprint’s local residential and small business customers. Sprint may pursue relationships with other ISPs, and a significant decrease in the number of gross subscriber additions generated through our relationship with Sprint could adversely affect our results of operations.

 

We have a marketing relationship with Dell Inc. (“Dell”).  During the three and nine months ended September 30, 2004, our relationship with Dell generated more than 5% of EarthLink’s total gross organic subscriber additions.  Our marketing relationship is not exclusive, and a significant decrease in the number of gross subscriber additions generated through our relationship with Dell could adversely affect our results of operations.

 

We have an agreement with Time Warner Cable and Bright House Networks, companies whose networks pass more than 22 million homes, to offer our broadband Internet services over their systems.  In connection with the agreement, Time Warner Cable and Bright House Networks receive consideration from EarthLink for carrying the EarthLink service and related Internet traffic. As of September 30, 2004, more than 25% of our broadband subscribers were serviced via either the Time Warner Cable or Bright House Networks network.

 

We have a strategic alliance with Apple Computer, Inc. (“Apple”).  In connection with this alliance, we serve as the default ISP in Apple’s setup software on its Macintosh branded line of computers through January 4, 2005.  We are the exclusive default ISP for dial-up, ISDN and digital subscriber line (“DSL”) services on Macintosh computers sold in the U.S., and we pay Apple for each gross organic subscriber addition generated as a result of our alliance.  Apple may terminate the agreement at any time with 90 days advance notice.  There can be no assurance that Apple will not terminate the agreement or that we will be able to extend our arrangement with Apple beyond January 4, 2005, and a significant decrease in the number of gross subscriber additions generated through our relationship with Apple could adversely affect our results of operations.

 

12



 

Key Operating Metrics

 

We utilize certain non-financial and operating measures to assess our financial performance. Terms such as churn and average revenue per user (“ARPU”) are terms commonly used in EarthLink’s industry. The following table sets forth subscriber and operating data for the periods indicated:

 

 

 

September 30,
2003

 

December 31,
2003

 

September 30,
2004

 

Subscriber Data (a)

 

 

 

 

 

 

 

Narrowband subscribers

 

3,841,000

 

3,984,000

 

3,973,000

 

Broadband subscribers

 

953,000

 

1,061,000

 

1,280,000

 

Web hosting accounts

 

164,000

 

161,000

 

149,000

 

Total subscriber count at end of period

 

4,958,000

 

5,206,000

 

5,402,000

 

 

 

 

Three Months Ended
September 30,

 

Nine Months Ended
September 30,

 

 

 

2003

 

2004

 

2003

 

2004

 

Subscriber Activity

 

 

 

 

 

 

 

 

 

Subscribers at beginning of period

 

5,039,000

 

5,335,000

 

4,987,000

 

5,206,000

 

Gross organic subscriber additions

 

658,000

 

823,000

 

1,879,000

 

2,387,000

 

Acquired subscribers

 

5,000

 

3,000

 

25,000

 

7,000

 

Adjustment (b)

 

(152,000

)

 

(152,000

)

 

Churn

 

(592,000

)

(759,000

)

(1,781,000

)

(2,198,000

)

Subscribers at end of period

 

4,958,000

 

5,402,000

 

4,958,000

 

5,402,000

 

 

 

 

 

 

 

 

 

 

 

Churn rate (c)

 

4.0

%

4.7

%

4.0

%

4.5

%

 

 

 

 

 

 

 

 

 

 

Narrowband Data

 

 

 

 

 

 

 

 

 

Average subscribers

 

3,854,000

 

3,975,000

 

3,926,000

 

3,980,000

 

ARPU

 

 

 

 

 

 

 

 

 

Service ARPU (d)

 

$

19.73

 

$

18.08

 

$

19.97

 

$

18.40

 

Total ARPU (e)

 

20.39

 

18.22

 

20.79

 

18.58

 

Churn rate (c)

 

4.6

%

5.5

%

4.5

%

5.2

%

 

 

 

 

 

 

 

 

 

 

Broadband Data

 

 

 

 

 

 

 

 

 

Average subscribers

 

921,000

 

1,241,000

 

895,000

 

1,178,000

 

ARPU (e)

 

$

33.68

 

$

28.16

 

$

32.63

 

$

29.53

 

 

 

 

 

 

 

 

 

 

 

Web Hosting Data

 

 

 

 

 

 

 

 

 

Average accounts

 

165,000

 

151,000

 

168,000

 

156,000

 

ARPU (e)

 

$

25.04

 

$

25.72

 

$

24.93

 

$

25.94

 

 


(a)  Subscriber amounts include paying customers only. Subscriber amounts do not include nonpaying customers. Customers receiving service under promotional programs that include periods of free service at inception are not included in subscriber counts until they become paying customers.  The subscriber amounts in the table above and in subsequent tables do not include nonpaying customers.

 

(b) Due to the reduction in revenue per subscriber during the transition period under our arrangement with Charter Communications (“Charter”), EarthLink excluded approximately 152,000 Charter wholesale broadband subscribers from its total paying subscriber count beginning in the three months ended September 30, 2003. See discussion below under “Broadband access revenues” for more information.

 

13



 

(c) Churn rate is used to measure the rate at which subscribers discontinue service on a voluntary or involuntary basis.  Churn is computed by dividing the average monthly number of subscribers that discontinued service during the period by the average subscribers for the period.

 

(d) Narrowband service ARPU represents average monthly service revenue per user (subscriber). Narrowband service ARPU is computed by dividing average monthly service revenue for the period by the average number of subscribers for the period. Service revenue includes monthly fees charged to customers for dial-up and wireless Internet access and excludes equipment and related revenues and revenues associated with acquired Membership Customers (as described below).

 

(e) ARPU represents the average monthly revenue per user (subscriber). ARPU is computed by dividing average monthly revenue for the period by the average number of subscribers for the period.

 

The subscriber amounts above and in subsequent tables do not include prepaid, bundled subscribers (“Membership Customers”) that purchased a bundled package (which included a computer, Internet access, customer support and an in-home warranty) from PeoplePC prior to the date of our acquisition of PeoplePC in July 2002 that continue to receive service for their prepaid terms.  As of September 30, 2003 and 2004, there were 294,000 and 26,000 such Membership Customers, respectively, receiving services, a decline from 518,000 at the date of the acquisition. These amounts include 99,000 and 11,000 international Membership Customers as of September 30, 2003 and 2004, respectively, which EarthLink does not intend to target in our efforts to convert these Membership Customers to paying subscribers. We have excluded these Membership Customers from our subscriber counts because they prepaid for service for periods of up to four years prior to the date of our acquisition of PeoplePC. At the acquisition date, EarthLink established a liability for its estimated cost to deliver services to these Membership Customers pursuant to their contract terms, and EarthLink reduces the liability and records non-cash revenues as it delivers services to these Membership Customers.   Such reduction is intended to offset the cost of delivering the services.  The reduction in the deferred service liability and the amount of associated revenues recorded were $3.4 million and $12.1 million during the three and nine months ended September 30, 2003, respectively, and $0.3 million and $1.6 million during the three and nine months ended September 30, 2004, respectively.

 

14



 

Results of Operations

 

The following table sets forth statement of operations data for the periods indicated:

 

 

 

Three Months Ended
September 30,

 

 

 

 

 

Nine Months Ended
September 30,

 

 

 

 

 

 

 

2003

 

2004

 

$ Change

 

% Change

 

2003

 

2004

 

$ Change

 

% Change

 

 

 

(dollars in millions)

 

Revenues:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Narrowband access

 

$

235.7

 

$

217.2

 

$

(18.5

)

-8%

 

$

734.6

 

$

665.5

 

$

(69.1

)

-9

%

Broadband access

 

93.1

 

104.9

 

11.8

 

13%

 

262.9

 

313.2

 

50.3

 

19

%

Web hosting

 

12.4

 

11.7

 

(0.7

)

-6%

 

37.6

 

36.3

 

(1.3

)

-3

%

Advertising and other value-added services

 

6.2

 

10.2

 

4.0

 

65%

 

18.3

 

29.1

 

10.8

 

59

%

Total revenues

 

347.4

 

344.0

 

(3.4

)

-1%

 

1,053.4

 

1,044.1

 

(9.3

)

-1

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating costs and expenses:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Telecommunications service and equipment costs

 

130.6

 

103.7

 

(26.9

)

-21%

 

398.7

 

329.4

 

(69.3

)

-17

%

Sales incentives

 

6.3

 

2.1

 

(4.2

)

-67%

 

16.8

 

7.7

 

(9.1

)

-54

%

Total cost of revenues

 

136.9

 

105.8

 

(31.1

)

-23%

 

415.5

 

337.1

 

(78.4

)

-19

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Sales and marketing

 

86.3

 

110.8

 

24.5

 

28%

 

282.8

 

312.0

 

29.2

 

10

%

Operations and customer support

 

69.3

 

60.3

 

(9.0

)

-13%

 

223.7

 

194.7

 

(29.0

)

-13

%

General and administrative

 

29.7

 

24.1

 

(5.6

)

-19%

 

96.8

 

78.3

 

(18.5

)

-19

%

Acquisition-related amortization

 

22.9

 

4.9

 

(18.0

)

-79%

 

75.6

 

19.4

 

(56.2

)

-74

%

Facility exit costs

 

 

0.3

 

0.3

 

*

 

36.6

 

29.0

 

(7.6

)

-21

%

Total operating costs and expenses

 

345.1

 

306.2

 

(38.9

)

-11%

 

1,131.0

 

970.5

 

(160.5

)

-14

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Income (loss) from operations

 

2.3

 

37.8

 

35.5

 

*

 

(77.6

)

73.6

 

151.2

 

 

*

Loss on investments in other companies

 

 

(0.7

)

(0.7

)

*

 

 

(0.7

)

(0.7

)

 

Interest income and other, net

 

1.2

 

1.6

 

0.4

 

33%

 

4.7

 

4.3

 

(0.4

)

-9

%

Income (loss) before income taxes

 

3.5

 

38.7

 

35.2

 

*

 

(72.9

)

77.2

 

150.1

 

 

*

Provision for income taxes

 

 

1.1

 

1.1

 

*

 

 

1.8

 

1.8

 

 

*

Net income (loss)

 

3.5

 

37.6

 

34.1

 

*

 

(72.9

)

75.4

 

148.3

 

 

*

Deductions for accretion dividends

 

 

 

 

*

 

(4.6

)

 

4.6

 

 

*

Net income (loss) attributable to common stockholders

 

$

3.5

 

$

37.6

 

$

34.1

 

*

 

$

(77.5

)

$

75.4

 

$

152.9

 

 

*

 


* denotes percentage is not meaningful or not calculable

 

15



 

Three Months Ended September 30, 2004 Compared to the Three Months Ended September 30, 2003

 

Narrowband access revenues

 

Narrowband access revenues primarily consist of monthly fees charged to customers for dial-up and wireless Internet access and equipment revenues associated with selling personal computers, handheld devices and other Internet access devices.  The following table identifies the components of narrowband access revenues for the three months ended September 30, 2003 and 2004:

 

 

 

Three Months Ended September 30,

 

 

 

 

 

 

 

2003

 

2004

 

$ Change

 

% Change

 

 

 

(in thousands)

 

 

 

 

 

 

 

 

 

 

 

Service revenues

 

$

228,075

 

$

215,537

 

$

(12,538

)

-5

%

Equipment and related revenues

 

4,263

 

1,413

 

(2,850

)

-67

%

Revenues associated with acquired Membership  Customers (deferred service liability)

 

3,375

 

282

 

(3,093

)

-92

%

Narrowband access revenues

 

$

235,713

 

$

217,232

 

$

(18,481

)

-8

%

 

Narrowband access revenues decreased $18.5 million, or 8%, from $235.7 million during the three months ended September 30, 2003 to $217.2 million during the three months ended September 30, 2004. The decrease in narrowband revenues was due to a decrease in narrowband service ARPU, a decrease in equipment and related revenues and a decrease in revenues associated with the PeoplePC deferred service liability for acquired Membership Customers.

 

Narrowband service ARPU decreased from $19.73 during the three months ended September 30, 2003 to $18.08 during the three months ended September 30, 2004, due to the shift in the mix of our narrowband subscriber base from premium-priced narrowband access services, which are typically priced at $21.95 per month, to valued-priced access services, which are generally priced at $10.95 per month.  During the three months ended September 30, 2003 and 2004, average value-priced access subscribers were 242,000 and 690,000, respectively, representing 6% and 17%, respectively, of our average narrowband customer base. Also contributing to the decrease in average monthly narrowband access service revenue per subscriber, although to a lesser extent, was the increased use of promotional pricing for our service offerings.

 

Equipment and related revenues decreased from $4.3 million during the three months ended September 30, 2003 to $1.4 million during the three months ended September 30, 2004 due to EarthLink’s decision in 2003 to discontinue the sale of personal computers bundled with prepaid, value-priced narrowband Internet access services.

 

Revenues associated with the PeoplePC deferred service liability declined due to the expiration of acquired prepaid customers’ prepay terms. EarthLink expects to record approximately $1.8 million of revenues during the year ending December 31, 2004 associated with the acquired Membership Customers, and this amount will continue to decline as acquired prepaid Membership Customers reach the end of their prepay terms.

 

Average narrowband subscribers increased slightly from 3.9 million during the three months ended September 30, 2003 to 4.0 million during the three months ended September 30, 2004.  However, the mix of customers shifted from premium-priced narrowband subscribers to value-priced narrowband subscribers. The increase in value-priced access subscribers was offset by a decrease in premium-priced narrowband subscribers resulting from the migration of premium-priced narrowband subscribers to broadband services and the continued maturing and ongoing competitiveness of the market for narrowband Internet access.  We expect the mix of our narrowband subscriber base to continue to shift from premium-priced narrowband access services to value-priced access services.  Nonetheless, the number of narrowband subscribers we are able to add may decline, the cost of acquiring new narrowband subscribers through our own sales and marketing efforts may increase, and/or the number of customers who discontinue the

 

16



 

use of our service (churn) may increase as the market continues to mature or if competition becomes more intense.

 

The following table summarizes narrowband subscriber activity during the three months ended September 30, 2003 and 2004:

 

 

 

Three Months Ended
September 30,

 

 

 

2003

 

2004

 

 

 

(in thousands)

 

Subscribers at beginning of period

 

3,881

 

3,976

 

Gross organic subscriber additions

 

491

 

641

 

Acquired subscribers

 

5

 

3

 

Narrowband subscribers converted (to) from our broadband services

 

(9

)

7

 

Churn

 

(527

)

(654

)

Subscribers at end of period

 

3,841

 

3,973

 

 

Our results of operations are significantly affected by subscriber cancellations, or “churn.”  Our quarterly average monthly churn rates for narrowband subscribers were 4.5%, 4.5%, 4.6% and 4.8% during the four quarters of 2003 and 5.2%, 5.0% and 5.5% for the first three quarters of 2004.  The increase in churn from the rates experienced in early 2003 was due to early-life churn related to the high level of gross subscriber additions, particularly for our value-priced access services, an increased number of subscribers who migrate to broadband services, and discontinuing service to certain wireless subscribers in the third and fourth quarters of 2003.  If churn rates continue to be at or above the rates experienced in the third quarter of 2004, our narrowband subscriber base may decrease at an accelerated rate.  We continue to implement plans to address churn, including adding new features such as spamBlocker, acceleration-related applications, Pop-Up Blockersm and ScamBlocker™ to enhance our service offerings.  However, we can provide no assurance that our plans will be successful in mitigating the adverse impact increased churn may have on our subscriber base and operating results.  In addition, competitive factors outside of our control may also adversely affect future rates of customer churn.

 

Broadband access revenues

 

Broadband access revenues consist of fees charged for high-speed, high-capacity access services including DSL, cable, satellite and dedicated circuit services; installation fees; termination fees; and fees for equipment. Broadband revenues increased $11.8 million, or 13%, from $93.1 million during the three months ended September 30, 2003 to $104.9 million during the three months ended September 30, 2004. The increase was due to a higher average number of broadband subscribers, from 0.9 million during the three months ended September 30, 2003 to 1.2 million during the three months ended September 30, 2004.  The effect of the increase in average subscribers was partially offset by a decrease in broadband ARPU. The increase in average subscribers was due to continued growth in the market for broadband access and our efforts to promote broadband services.

 

Broadband ARPU for each of our retail broadband service offerings for the three months ended September 30, 2004 remained at levels consistent with rates realized during the three months ended September 30, 2003.  However, overall broadband ARPU decreased 16% from $33.68 during the three months ended September 30, 2003 to $28.16 during the three months ended September 30, 2004 primarily due to a shift in the mix of our broadband subscriber base from retail DSL subscribers to retail cable and EarthLink Experience customers. EarthLink Experience customers have a lower monthly rate because they purchase EarthLink services and applications but purchase Internet access from other ISPs.  The shift in the mix of our broadband customer base was attributable to maintaining a consistent level of retail DSL customers while growing our retail cable and EarthLink Experience customer bases.

 

17



 

The following table summarizes broadband subscriber activity during the three months ended September 30, 2003 and 2004:

 

 

 

Three Months Ended
September 30,

 

 

 

2003

 

2004

 

 

 

(in thousands)

 

Subscribers at beginning of period

 

993

 

1,206

 

Gross organic subscriber additions

 

155

 

175

 

Narrowband subscribers converted to (from) our broadband services

 

9

 

(7

)

Adjustment (a)

 

(152

)

 

Churn

 

(52

)

(94

)

Subscribers at end of period

 

953

 

1,280

 

 


(a) Due to the reduction in revenue per subscriber during the transition period under our arrangement with Charter, EarthLink excluded approximately 152,000 Charter wholesale broadband subscribers from its total paying subscriber count beginning in the three months ended September 30, 2003. See discussion below.

 

Our broadband subscriber base consists of both retail and wholesale customers. In a retail relationship, EarthLink markets the service directly to consumers under the EarthLink brand, has latitude in establishing price, and is responsible for most aspects of providing the service, including first tier customer support. In a wholesale relationship, a telecommunications partner (including cable companies) markets the service, has latitude in establishing price, provides the communications link to the consumer’s home, and pays EarthLink to provide underlying Internet services such as authentication, email, web space, news and varying degrees of customer support. While retail services are generally priced above $40 per month per subscriber to cover all of the costs of the service, wholesale relationships are priced at less than $10 per month recognizing the more limited set of activities performed by EarthLink. In a retail relationship, EarthLink recognizes the amount the subscriber is billed as revenue.  In a wholesale relationship, EarthLink recognizes the net amount due it from the wholesale partner as revenue.  The number of customers being added or served at any point in time through our wholesale efforts is subject to the business and marketing circumstances of our telecommunications partners.

 

The pricing of our retail broadband access services is subject to competitive pressures that are beyond our control.  Incumbent local exchange carriers (“ILECs”) have generally reduced retail prices for their broadband service offerings. Such competitive pressures may cause us to decrease the price of our retail broadband access services which may cause our service offerings to be uneconomical in certain markets.  Consequently, we may cease or reduce the marketing of our retail broadband services in markets where it is uneconomical to do so at competitive prices.  However, if competitive pressures subsequently subside in certain markets and our service offerings become economical, we may reverse course and aggressively market our retail broadband services.  These factors may result in a decrease in overall broadband ARPU, particularly for our retail DSL services; a reduction in gross margin dollars per subscriber; and/or may result in fewer new broadband subscribers from our sales and marketing programs.  Any of these could have a materially adverse effect on the profitability of our business.

 

18



Contracts with broadband network partners

 

We have agreements with varying terms with all of our significant broadband network providers. The following table summarizes the expiration dates for these agreements:

 

 

 

Contract Expiration

 

Broadband Network Provider

 

Month

 

Year

 

Covad Communications Group, Inc.

 

November

 

2004

 

Comcast Corporation

 

July

 

2005

 

Subsidiaries of SBC Communications, Inc.

 

January

 

2006

 

Subsidiaries of SBC Communications, Inc.

 

September

 

2006

 

Subsidiaries of BellSouth Corporation

 

March

 

2006

 

Verizon Communications Inc.

 

June

 

2006

 

Time Warner Cable

 

December

 

2006

 

 

Our contract with Covad Communications Group, Inc. (“Covad”) expires in November 2004.  EarthLink and Covad are jointly pursuing an extension of the contract.  Nonetheless, the current contract has automatically renewed on a month-to-month basis, and the contract will continue to renew unless either party elects to terminate the contract. In the event that Covad elects to terminate the contract, EarthLink would have six months to transition its customers to other providers’ networks.

 

During the three months ended June 30, 2004, EarthLink entered into a new DSL agreement with Verizon Communications Inc. (“Verizon”) expanding our coverage area to an additional 6.5 million homes within the Verizon territory and reducing our wholesale broadband access cost per customer.  As a result, EarthLink launched marketing efforts and began offering retail DSL services at a price of $39.95 per month in select Verizon territories.

 

We have historically had wholesale relationships with Sprint and Charter. In April 2004, EarthLink and Sprint entered into an extended and revised wholesale broadband agreement pursuant to which the arrangement was extended for three years.  However, the new agreement provides for average revenue per subscriber that may be less than previous levels.

 

Our contract with Charter to provide wholesale broadband services expired in July 2003.  In July 2003, we signed a new agreement with Charter pursuant to which we transitioned from providing wholesale broadband services to Charter in certain markets to offering EarthLink Experience, a premium, add-on Internet service, to Charter subscribers in these markets for a smaller monthly fee.  The premium Internet service includes functionality available in our current retail narrowband and broadband service offerings such as Pop-Up Blocker, spamBlocker and ScamBlocker.  Approximately 23,000 Charter customers have subscribed as of September 30, 2004 to the premium, add-on Internet service.

 

The availability of and charges for last mile access with these and other last mile broadband network providers, including ILECs, competitive local exchange carriers (“CLECs”) and cable providers, at the expiration of current terms cannot be assured and may reflect legislative or regulatory as well as competitive and business factors. We cannot be certain of renewal or non-termination of our contracts with our broadband providers. EarthLink’s results of operations could be materially, adversely affected if we are unable to renew or extend contracts with our current broadband network providers on acceptable terms, renew or extend current contracts with broadband network providers at all, acquire similar broadband network capacity from competing ISPs, or otherwise extend our broadband footprint.

 

Regulatory environment for broadband access

 

We purchase last mile broadband access from ILECs, CLECs and cable providers. The term “last mile” generally refers to the element of telecommunications networks that is directly connected to homes and businesses. ILECs are required by current law to make last mile access available on a non-discriminatory basis to ISPs like EarthLink, although there are currently regulatory proposals which could change this requirement. Cable providers, for the most part, have not been required to make last mile access available to ISPs like EarthLink. However, an

 

19



 

October 2003 ruling by the U.S. Court of Appeals for the Ninth Circuit held that the provision of cable broadband Internet services includes a “telecommunications service.” This ruling may ultimately require cable providers to make last mile access available on a non-discriminatory basis to ISPs; however, we cannot predict the outcome of any appeals of this decision. We are also unable to predict the outcome of any further legal, regulatory or legislative proceedings or the impact of any such regulations or rulings on our business and operations. Time Warner Cable makes last mile access available to EarthLink and other ISPs as a condition of the AOL-Time Warner merger. EarthLink also offers broadband Internet access over cable to Comcast customers in the Seattle and Boston area markets.

 

In August 2003, the Federal Communications Commission (“FCC”) issued its UNE Triennial Review Order which, among other things, eliminates line sharing over a three year transition period. Line sharing allows CLECs such as Covad to purchase the High Frequency Portion of the Loop (HFPL) from an ILEC for less than the cost of purchasing an entire line. Purchasing the HFPL as a separate Unbundled Network Element (“UNE”) allows Covad to offer wholesale DSL services to EarthLink on a cost-effective basis. Various parties, including Covad, appealed the FCC’s Order. In March 2004, the U.S. Court of Appeals for the District of Columbia (DC) Circuit overturned portions of the FCC’s Order but upheld the elimination of line sharing.  In August 2004, the FCC issued interim rules regarding UNE availability but did not include line sharing. The FCC will issue permanent rules regarding UNE availability.  Such rules could extend the availability of line sharing, and EarthLink has a motion for reconsideration on line sharing pending before the FCC. However, there is no guarantee that any of these efforts will be successful.

 

In April 2004, Covad entered into a three year line sharing agreement with Qwest Corporation.  In September 2004, Covad reached agreements with SBC Communications, Inc. to make new line sharing arrangements available through September 2005 and with Verizon to make new line sharing arrangements available through February 2005.  However, if Covad is unable to continue to obtain reasonable line sharing rates, its wholesale DSL offerings for new customers may become uneconomic or it may cease selling wholesale broadband services for new customers. In either event, we may use other wholesale broadband providers’ networks, including ILECs’ and/or cable providers’ networks, for new subscribers. While EarthLink currently has contractual arrangements with other broadband vendors, such an event may cause EarthLink to incur additional costs and/or pay increased rates for wholesale broadband services from other vendors in the future.

 

We have agreements with varying terms with all of our significant broadband network providers (see “Contracts with broadband network partners” above).  The availability of and charges for last mile broadband access with most ILECs are governed by tariffs and contracts with up to two years remaining on current contract terms. Two of our ILEC broadband providers set availability and prices based on tariffed rates, which are subject to change from time to time. We do not believe our contracts with the ILECs are subject to the aforementioned line sharing regulations; however, future regulatory actions regarding line sharing as well as the competitive environment may adversely affect our ability to extend or renew our current contracts with ILECs on terms acceptable to us.

 

We may take action through the FCC or the U.S. court system in our efforts to ensure wholesale broadband access is available on economically reasonable terms. In May 2004, we filed a formal complaint with the FCC against SBC Communications, Inc. and SBC Advanced Solutions, Inc. (collectively, “SBC”) alleging SBC’s wholesale DSL prices are inflated compared to cost and that SBC uses profits generated by inflating wholesale prices to unlawfully subsidize its own retail DSL service offering, in violation of the Telecommunications Act of 1996.

 

20



 

In light of the regulatory developments and otherwise, EarthLink’s strategy for gaining continuing access to wholesale broadband DSL and cable lines and for gaining increasingly favorable prices is to offer products, features and services which enhance customers’ online experience and create consumer demand. To this end, EarthLink is attempting to gain access to a larger number of cable systems over which it can offer its services and to demonstrate its ability to deliver meaningful volumes of customers to its DSL and cable providers by continuing to actively grow its retail broadband subscriber base. EarthLink continues to evaluate the commercial feasibility of emerging alternative broadband access technologies, including power line, fixed wireless or other technologies, to gain further wholesale broadband access and create greater wholesale broadband access competition.

 

Web hosting revenues

 

We earn web hosting revenues by leasing server space and providing web services to individuals and businesses wishing to present a web or e-commerce presence on the Internet. Web hosting revenues decreased 6% from $12.4 million during the three months ended September 30, 2003 to $11.7 million during the three months ended September 30, 2004 due to a decrease in average web hosting accounts.

 

Average web hosting accounts were 165,000 during the three months ended September 30, 2003 and 151,000 during the three months ended September 30, 2004.  This decrease was partially offset by an increase in ARPU, which was $25.04 and $25.72 during the three months ended September 30, 2003 and 2004, respectively, due to the launch of new products with higher price points.

 

Advertising and other value-added services revenues

 

Advertising and related revenues consist of revenues from our partnerships, which are promotional arrangements with advertisers, retailers, service providers and content providers. We earn these revenues by paid placements for searches; delivering traffic to our partners in the form of subscribers, page views or e-commerce revenues; advertising our partners’ products and services in our various online properties and electronic publications, including the Personal Start PageTM; and referring our customers to our partners’ products and services. Other value-added services revenues include certain ancillary services sold as add-on features to our basic services, such as email storage and security.

 

Advertising and other value-added services revenues increased $4.0 million, or 65%, from $6.2 million during the three months ended September 30, 2003 to $10.2 million during the three months ended September 30, 2004, primarily due to increased search advertising revenues and increased revenues associated with ancillary security and email services.

 

Cost of revenues

 

Telecommunications service and equipment costs are the primary component of EarthLink’s cost of revenues and consist of telecommunications fees, set-up fees and network equipment costs incurred to provide our Internet access services.  Telecommunications service and equipment costs also include the cost of equipment, including Internet appliances, wireless devices and personal computers.  Telecommunications service and equipment costs decreased 21% from $130.6 million during the three months ended September 30, 2003 to $103.7 million during the three months ended September 30, 2004, and decreased as a percentage of total revenues from 37.6% to 30.1%.   The decrease in telecommunications service and equipment costs was due to a 27% decrease in average monthly costs per subscriber partially offset by a 9% increase in average subscribers.

 

The decrease in average monthly costs per subscriber was primarily due to more favorable agreements with telecommunications service providers as well as optimizing network capacity to reduce costs. Also contributing to the decrease was a decline in equipment and related costs from $7.7 million during the three months ended September 30, 2003 to $3.2 million during the three months ended September 30, 2004. This decline was due to the discontinuation of certain equipment-related products including personal computers bundled with Internet access. In addition, EarthLink routinely reaches agreements with telecommunications service providers regarding contractual provisions and other matters that can favorably and

 

21



 

unfavorably impact telecommunications costs. During the three months ended September 30, 2004, EarthLink reached agreements with certain providers which had a net favorable impact on telecommunications costs for narrowband and broadband. In addition, telecommunications service and equipment costs for the three months ended September 30, 2003 included a $2.1 million write-down due to our decision to discontinue providing wireless services to certain customers supported by and to cease adding wireless subscribers to the OmniSky Corporation platform.

 

In general, the telecommunications cost per subscriber has declined over time, resulting from improvements in communications technology, the increasing scale of Internet-related business, and competition among telecommunications providers. However, the intensity of competition and wholesale telecommunications pricing, which have benefited EarthLink, have caused some telecommunications companies to experience financial difficulty. EarthLink’s prospects for maintaining or further improving telecommunications costs, particularly for narrowband services, could be negatively affected if one or more of EarthLink’s key telecommunications providers were to experience serious enough difficulties to impact service availability, or if telecommunications bankruptcies generally reduced the level of competition among telecommunications providers.

 

Our retail broadband access has both a higher telecommunications cost of revenue per subscriber and a lower estimated gross profit margin percentage than our other principal forms of Internet access and related services. Even though broadband subscribers increased from 19% of total subscribers at September 30, 2003 to 24% of total subscribers at September 30, 2004, telecommunications cost per subscriber decreased sufficiently in both our narrowband and broadband offerings to cause total average monthly telecommunications service and equipment cost per subscriber to decrease. We expect that there may be additional, although limited, opportunities to reduce such costs by continuing to eliminate higher cost providers, reducing costs from the remaining vendors, and achieving higher utilization of existing telecommunications capacity. These initiatives may offset the negative effect expected to result from broadband continuing to grow as a portion of our overall business. As a result, we expect to be able to maintain current levels of telecommunications service and equipment costs as a percentage of total revenues throughout 2004.  Beyond 2004, telecommunications and equipment costs as a percentage of revenue may increase as a result of the expected continuing growth of broadband as a percentage of our total business.

 

EarthLink’s principal providers for narrowband telecommunications services are Level 3 Communications, Inc. and Sprint, and our largest providers of broadband connectivity are Covad and Time Warner Cable. We also do lesser amounts of business with a wide variety of local, regional and other national providers. EarthLink purchases broadband access from ILECs, CLECs and cable providers.

 

Cost of revenues also includes sales incentives.  We offer sales incentives such as free Internet access on a trial basis, modems and starter kits as introductory offers.  Sales incentives decreased from $6.3 million during the three months ended September 30, 2003 to $2.1 million during the three months ended September 30, 2004 primarily due to a shift in emphasis from sales incentives to reduced price introductory offers to attract new subscribers.

 

Sales and marketing

 

Sales and marketing expenses consist of advertising, direct response mailings, bounties paid to channel partners, sales and marketing personnel costs, and promotional materials.  Sales and marketing expenses increased 28% from $86.3 million during the three months ended September 30, 2003 to $110.8 million during the three months ended September 30, 2004 due to an increase in sales and marketing efforts for our value-priced access services and broadband services and increased expenses associated with our marketing partners resulting from the increase in gross subscriber additions. These increases were partially offset by a decline in sales expenses associated with the closing of four contact centers in the three months ended March 31, 2004.

 

22



 

Operations and customer support

 

Operations and customer support expenses consist of costs associated with technical support and customer service, providing our subscribers with access to our technical support and customer service centers, maintenance of customer information systems, software development and network operations.  Operations and customer support expenses decreased from $69.3 million during the three months ended September 30, 2003 to $60.3 million during the three months ended September 30, 2004.  The decrease was a result of decreased personnel and occupancy related costs resulting from the closing of four contact centers in the three months ended March 31, 2004, as well as decreased depreciation due to abandoned and disposed assets associated with the closings, partially offset by an increase in outsourced labor costs associated with outsourcing certain contact center activities.

 

General and administrative

 

General and administrative expenses consist of fully burdened costs associated with the executive, finance, legal and human resource departments; outside professional services; payment processing; credit card fees; collections and bad debt. General and administrative expenses decreased $5.6 million from $29.7 million during the three months ended September 30, 2003 to $24.1 million during the three months ended September 30, 2004.  The decrease was primarily due to a decrease in tax related costs, legal fees and bad debt expenses.

 

Acquisition-related amortization

 

Acquisition-related amortization represents the amortization of definite life intangible assets acquired in conjunction with the purchases of businesses and subscriber bases from other ISPs.  Generally, such definite life intangible assets are amortized on a straight-line basis over three years from the date of their respective acquisitions. Acquisition-related amortization decreased $18.0 million, from $22.9 million during the three months ended September 30, 2003 to $4.9 million during the three months ended September 30, 2004, primarily as a result of the OneMain.com, Inc. subscriber base becoming fully amortized in September 2003 and several smaller subscriber acquisitions becoming fully amortized over the past year.

 

Loss on investments in other companies

 

During the three months ended September 30, 2004, we recorded a loss of $0.7 million on certain of our investments in other companies as a result of a decline in fair value that was considered other than temporary.

 

Interest income and other, net

 

Interest income and other, net, increased from $1.2 million during the three months ended September 30, 2003 to $1.6 million during the three months ended September 30, 2004 due to increases in investment yields and our average cash and marketable securities balance.  Our weighted average investment yields have increased from approximately 1.3% during the three months ended September 30, 2003 to approximately 1.7% during the three months ended September 30, 2004 as the U.S. Federal Reserve Bank increased interest rates.  Our average cash and marketable securities balance increased from $441.7 million during the three months ended September 30, 2003 to $515.7 million during the three months ended September 30, 2004.

 

Provision for income taxes

 

We have historically reported net losses and, in accordance with accounting principles generally accepted in the United States, have not recorded any income tax benefits from those losses. We reported net income for the three months ended September 30, 2004 and anticipate net income for the year ending December 31, 2004.  Although we intend to utilize net operating loss carryforwards to offset taxable income in 2004, we expect alternative minimum tax amounts to be payable primarily due to the net operating loss carryforward limitations associated with the

 

23



 

alternative minimum tax calculation. We continue to maintain a valuation allowance against our deferred tax assets, consisting primarily of net operating loss carryforwards, and we may recognize deferred tax assets in future periods when they are estimated to be realizable.  To the extent we report taxable income in future periods, we intend to use our net operating loss carryforwards to the extent available to offset taxable income and reduce cash outflows for income taxes.

 

24



 

Nine Months Ended September 30, 2004 Compared to the Nine Months Ended September 30, 2003

 

Narrowband access revenues

 

The following table identifies the components of narrowband access revenues for the nine months ended September 30, 2003 and 2004:

 

 

 

Nine Months Ended September 30,

 

 

 

 

 

 

 

2003

 

2004

 

$ Change

 

% Change

 

 

 

(in thousands)

 

 

 

 

 

 

 

 

 

 

 

Service revenues

 

$

705,356

 

$

659,225

 

$

(46,131

)

-7

%

Equipment and related revenues

 

17,106

 

4,641

 

(12,465

)

-73

%

Revenues associated with acquired Membership Customers (deferred service liability)

 

12,132

 

1,585

 

(10,547

)

-87

%

Narrowband access revenues

 

$

734,594

 

$

665,451

 

$

(69,143

)

-9

%

 

Narrowband access revenues decreased $69.1 million, or 9%, from $734.6 million during the nine months ended September 30, 2003 to $665.5 million during the nine months ended September 30, 2004. The decrease in narrowband revenues was due to a decrease in narrowband service ARPU, a decrease in equipment and related revenues and a decrease in revenues associated with the PeoplePC deferred service liability for acquired Membership Customers.

 

Narrowband service ARPU decreased from $19.97 to $18.40 during the nine months ended September 30, 2003 and 2004, respectively, due to the shift in the mix of our narrowband subscriber base from premium-priced narrowband access services, which are typically priced at $21.95 per month, to valued-priced access services, which are generally priced at $10.95 per month.  During the nine months ended September 30, 2003 and 2004, average value-priced access subscribers were 165,000 and 577,000, respectively, representing 4% and 14%, respectively, of our average narrowband customer base. Also contributing to the decrease in narrowband service ARPU, although to a lesser extent, was the increased use of promotional pricing for our service offerings.

 

Equipment and related revenues decreased from $17.1 million during the nine months ended September 30, 2003 to $4.6 million during the nine months ended September 30, 2004 due to EarthLink’s decisions in 2003 to cease active marketing of MailStation products and services and to discontinue the sale of personal computers bundled with prepaid, value-priced narrowband Internet access services. Revenues associated with the PeoplePC deferred service liability declined due to the expiration of acquired prepaid customers’ prepay terms.

 

Average narrowband subscribers increased slightly from 3.9 million during the nine months ended September 30, 2003 to 4.0 million during the nine months ended September 30, 2004.  However, the mix of customers shifted from premium-priced narrowband subscribers to value-priced narrowband subscribers. The increase in value-priced access subscribers was offset by a decrease in premium-priced narrowband subscribers resulting from the migration of narrowband subscribers to broadband services and the continued maturing and ongoing competitiveness of the market for narrowband Internet access.

 

25



 

The following table summarizes narrowband subscriber activity during the nine months ended September 30, 2003 and 2004:

 

 

 

Nine Months Ended
September 30,

 

 

 

2003

 

2004

 

 

 

(in thousands)

 

Subscribers at beginning of period

 

4,035

 

3,984

 

Gross organic subscriber additions

 

1,421

 

1,880

 

Acquired subscribers

 

25

 

7

 

Narrowband subscribers converted (to) from our broadband services

 

(44

)

3

 

Churn

 

(1,596

)

(1,901

)

Subscribers at end of period

 

3,841

 

3,973

 

 

Broadband access revenues

 

Broadband access revenues increased $50.3 million, or 19%, from $262.9 million during the nine months ended September 30, 2003 to $313.2 million during the nine months ended September 30, 2004. The increase was due to a higher average number of broadband subscribers, from 0.9 million during the nine months ended September 30, 2003 to 1.2 million during the nine months ended September 30, 2004.  The effect of the increase in average subscribers was partially offset by a decrease in overall broadband ARPU. The increase in average subscribers was due to continued growth in the market for broadband access and our efforts to promote broadband services.

 

Broadband ARPU for each of our retail broadband service offerings for the nine months ended September 30, 2004 remained at levels consistent with rates realized during the nine months ended September 30, 2003.  However, overall broadband ARPU decreased 10% from $32.63 during the nine months ended September 30, 2003 to $29.53 during the nine months ended September 30, 2004 due to a shift in the mix of our broadband subscriber base from retail DSL subscribers to retail cable and EarthLink Experience customers and lower average wholesale revenue per wholesale subscriber attributable to the renegotiation of contracts with our wholesale partners over the past twelve months.

 

The following table summarizes broadband subscriber activity during the nine months ended September 30, 2003 and 2004:

 

 

 

Nine Months Ended
September 30,

 

 

 

2003

 

2004

 

 

 

(in thousands)

 

Subscribers at beginning of period

 

779

 

1,061

 

Gross organic subscriber additions

 

423

 

484

 

Narrowband subscribers converted to (from) our broadband services

 

44

 

(3

)

Adjustment (a)

 

(152

)

 

Churn

 

(141

)

(262

)

Subscribers at end of period

 

953

 

1,280

 

 


(a) Due to the reduction in revenue per subscriber during the transition period under our arrangement with Charter, EarthLink excluded approximately 152,000 Charter wholesale broadband subscribers from its total paying subscriber count beginning in the three months ended September 30, 2003.

 

26



 

Web hosting revenues

 

Web hosting revenues decreased 3% from $37.6 million during the nine months ended September 30, 2003 to $36.3 million during the nine months ended September 30, 2004 due to a decrease in average web hosting accounts. Average web hosting accounts were 168,000 during the nine months ended September 30, 2003 and 156,000 during the nine months ended September 30, 2004.  This decrease was partially offset by an increase in ARPU which was $24.93 and $25.94 during the nine months ended September 30, 2003 and 2004, respectively, due to the launch of new products with higher price points.

 

Advertising and other value-added services revenues

 

Advertising and other value-added services revenues increased $10.8 million, or 59%, from $18.3 million during the nine months ended September 30, 2003 to $29.1 million during the nine months ended September 30, 2004, primarily due to increased search advertising revenues and increased revenues associated with ancillary security and email services.

 

Cost of revenues

 

Telecommunications service and equipment costs decreased 17% from $398.7 million during the nine months ended September 30, 2003 to $329.4 million during the nine months ended September 30, 2004, and decreased as a percentage of total revenues from 37.9% to 31.5%.   The decrease in telecommunications service and equipment costs was due to a 22% decrease in average monthly telecommunications service and equipment costs per subscriber partially offset by a 7% increase in average subscribers.

 

The decrease in average monthly costs per subscriber was primarily a result of more favorable agreements with telecommunications service providers as well as optimizing network capacity to reduce costs. Also contributing to the decrease was a decline in equipment and related costs from $34.7 million during the nine months ended September 30, 2003 to $11.2 million during the nine months ended September 30, 2004 due to the discontinuation of certain products including MailStation and personal computers bundled with Internet access.

 

Sales incentives decreased from $16.8 million during the nine months ended September 30, 2003 to $7.7 million during the nine months ended September 30, 2004 due to a decline in broadband equipment costs, including support provided by broadband network partners to offset such costs; a shift in emphasis from sales incentives to reduced price introductory offers to attract new subscribers; and a decline in the number of modems provided to customers.

 

Sales and marketing

 

Sales and marketing expenses increased 10% from $282.8 million during the nine months ended September 30, 2003 to $312.0 million during the nine months ended September 30, 2004 due to increases in sales and marketing efforts for our value-priced access services and broadband services and expenses associated with our marketing partners due to the increase in gross subscriber additions. These increases were partially offset by a decline in marketing expenses associated with our MailStation products and services and a decline in sales expenses associated with the closing of four contact centers during the three months ended March 31, 2004.

 

Operations and customer support

 

Operations and customer support expenses decreased from $223.7 million during the nine months ended September 30, 2003 to $194.7 million during the nine months ended September 30, 2004.  The decrease was a result of decreased personnel and occupancy related costs resulting from the closing of four contact centers in the three months ended March 31, 2004, partially offset by an increase in outsourced labor costs associated with outsourcing certain contact center activities.

 

27



 

General and administrative

 

General and administrative expenses decreased $18.5 million from $96.8 million during the nine months ended September 30, 2003 to $78.3 million during the nine months ended September 30, 2004.  The decrease was primarily due to decreases in tax related costs, professional and legal fees and bad debt expense.

 

Acquisition-related amortization

 

Acquisition-related amortization decreased $56.2 million from $75.6 million during the nine months ended September 30, 2003 to $19.4 million during the nine months ended September 30, 2004, primarily as a result of the InfiNet.com, Inc. and OneMain.com, Inc. subscriber bases becoming fully amortized in May 2003 and September 2003, respectively.

 

Facility Exit Costs

 

During the three months ended March 31, 2003, we executed a plan to streamline our contact center facilities (the “2003 Plan”). In connection with the 2003 Plan, we closed contact centers in Dallas, Texas; Sacramento, California; Pasadena, California; and Seattle, Washington during the months of February and March 2003. The closure of the four contact centers resulted in the termination of 1,220 employees and a net reduction of 920 employees, primarily customer support personnel. In connection with the 2003 Plan, we recorded facility exit costs of approximately $36.6 million during the first quarter of 2003. These costs included approximately $10.7 million for employee, personnel and related costs; $18.2 million for real estate and telecommunications costs; and $7.7 million in asset disposals.

 

During the three months ended March 31, 2004, we executed a plan to restructure and further streamline our contact center operations (the “2004 Plan”). Under the 2004 Plan, EarthLink closed contact center operations in Harrisburg, Pennsylvania; Roseville, California; San Jose, California; and Pasadena, California; and reduced its contact center operations in Atlanta, Georgia.  Approximately 1,140 employees were directly impacted, primarily customer support personnel.  During the nine months ended September 30, 2004, we reduced our estimates for real estate commitments associated with the 2003 Plan and the 2004 Plan, recorded additional severance and realized additional expense associated with the disposal and write-down of fixed assets, net of proceeds received. As a result of the 2004 Plan and the subsequent changes in estimates to the 2003 Plan and 2004 Plan, EarthLink recorded facility exit costs of $29.0 million during the nine months ended September 30, 2004.

 

Loss on investments in other companies

 

During the nine months ended September 30, 2004, we recorded a loss of $0.7 million on certain of our investments in other companies as a result of a decline in fair value that was considered other than temporary.

 

Interest income and other, net

 

Interest income and other, net, decreased 9% from $4.7 million during the nine months ended September 30, 2003 to $4.3 million during the nine months ended September 30, 2004 due primarily to a decrease in investment yields, partially offset by an increase in our average cash and marketable securities balance.  Our weighted average investment yields decreased from approximately 1.7% during the nine months ended September 30, 2003 to approximately 1.4% during the nine months ended September 30, 2004 as the U.S. Federal Reserve Bank reduced interest rates.  Our average cash and marketable securities balance increased from $460.5 million during the nine months ended September 30, 2003 to $502.2 million during the nine months ended September 30, 2004.

 

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Provision for income taxes

 

We have historically reported net losses and, in accordance with accounting principles generally accepted in the United States, have not recorded any income tax benefits from those losses. We reported net income for the nine months ended September 30, 2004 and anticipate net income for the year ending December 31, 2004.  Although we intend to utilize net operating loss carryforwards to offset taxable income in 2004, we expect alternative minimum tax amounts to be payable primarily due to the net operating loss carryforward limitations associated with the alternative minimum tax calculation. We continue to maintain a valuation allowance against our deferred tax assets, consisting primarily of net operating loss carryforwards, and we may recognize deferred tax assets in future periods when they are estimated to be realizable.  To the extent we report taxable income in future periods, we intend to use our net operating loss carryforwards to the extent available to offset taxable income and reduce cash outflows for income taxes.

 

Recent Accounting Pronouncements

 

In January 2003, the Financial Accounting Standards Board (“FASB”) issued Financial Interpretation No. 46 (“FIN 46”).  In December 2003, the FASB published revised guidance on FIN 46. FIN 46 addresses the consolidation of certain variable interest entities (“VIEs”). As modified, FIN 46 was effective immediately for financial interests in special purpose entities and is effective for all other types of VIEs for periods ending after March 15, 2004.  The adoption of FIN 46 did not have a material effect on EarthLink’s results of operations or financial position.

 

In July 2004, the Emerging Issues Task Force (“EITF”) reached a consensus on Issue No. 02-14, “Whether an Investor Should Apply the Equity Method of Accounting to Investments Other Than Common Stock.”  The consensus was that when an investor has the ability to exercise significant influence over the operating and financial policies of an investee, the investor should apply the equity method of accounting only when it has an investment in common stock and/or an investment that is in-substance common stock. EITF Issue No.  02-14 is effective for periods beginning after September 15, 2004.  The adoption of EITF Issue No.  02-14 is not expected to have a material effect on EarthLink’s results of operations or financial position.

 

Liquidity and Capital Resources

 

Our operating activities provided cash of $144.2 million during the nine months ended September 30, 2004, primarily resulting from net income of $75.4 million, depreciation and amortization expenses relating to our network, facilities and intangible assets of $62.0 million and non-cash disposals and impairments of fixed assets, primarily associated with the closing of four contact centers, of $9.4 million.  Additional cash was provided by a $5.1 million decrease in accounts receivable, net.  Approximately $7.1 million of facility exit costs recorded during the nine months ended September 30, 2004 were accrued and unpaid as of September 30, 2004, primarily related to non-cancelable operating lease payments accrued but payable in future periods, net of estimated sublease income. Excluding the accrued liability for the 2004 facility exit costs, we used cash of approximately $16.4 million to reduce accounts payable, accrued and other liabilities, and deferred revenue.

 

Our investing activities used cash of $127.3 million during the nine months ended September 30, 2004.  This was primarily due to $100.7 million used for purchases of investments, net of sales and maturities of investments in marketable securities.  Additionally, we used cash of $21.5 million for capital expenditures, $3.8 million for investments in other companies and $2.0 million for purchases of subscriber bases from ISPs, primarily related to paying liabilities incurred in the acquisitions of subscriber bases during 2003.

 

Our financing activities used cash of $96.7 million during the nine months ended September 30, 2004, primarily due to the repurchase of 11.2 million shares of EarthLink common stock for $109.9 million.  This was partially offset by the receipt of $13.4 million in proceeds from the exercise of stock options and purchases pursuant to our employee stock purchase plan.

 

29



 

As of September 30, 2004, we had $270.0 million in cash and cash equivalents. In addition, we held short and long-term investments in marketable securities valued at $169.6 million and $68.7 million, respectively.  Short-term investments in marketable securities consist of investments that have maturity dates of up to one year from the balance sheet date, and long-term investments in marketable securities consist of investments that have maturity dates of more than one year from the balance sheet date. We believe our available cash and marketable securities, together with our results of operations, are sufficient to meet our operating expenses and capital requirements for the foreseeable future. Our capital requirements depend on numerous factors, including the rate of market acceptance of our services, our ability to maintain and expand our subscriber base, the rate of expansion of our network infrastructure, the sizes and types of acquisitions in which we may engage, the level of resources required to expand our marketing and sales programs, and general economic developments. We may use a portion of our cash to acquire or invest in companies with specific products, service capabilities, marketing channels, subscriber bases and/or access technologies that complement ours, and we may use cash to repurchase shares of our common stock. We will also use cash to continue to pay real estate obligations associated with facilities exited in our contact center restructurings. We have no commitments for any additional financing and have no lines of credit or similar sources of financing, and we cannot be sure that we can obtain additional commitments on favorable terms, if at all. Additional equity financing may dilute our stockholders, and debt financing, if available, may restrict our ability to declare and pay dividends and raise future capital. If we are unable to obtain additional needed financing, we may be required to reduce the scope of operations or anticipated expansion, which could materially and adversely affect us.

 

Share repurchase program

 

In August 2002, the Board of Directors approved a share repurchase program and authorized an initial repurchase of up to $25.0 million of EarthLink’s common stock. In October 2004, the Board of Directors increased the amount authorized to repurchase EarthLink’s common stock under EarthLink’s share repurchase program by $100.0 million to a total of $350.0 million.   As of October 31, 2004, we have used approximately $165.9 million pursuant to our share repurchase program and have $184.1 million available under the current authorization.  We may repurchase our common stock from time to time in compliance with the Securities and Exchange Commission’s regulations and other legal requirements, and subject to market conditions and other factors. The share repurchase program does not require us to acquire any specific number of shares and may be terminated at any time.

 

In 2004, the Board of Directors approved repurchasing EarthLink common stock under existing authorizations pursuant to plans under Rule 10b5-1 of the Securities Exchange Act of 1934.

 

Safe Harbor Statement

 

The Management’s Discussion and Analysis of Financial Condition and Results of Operations and other portions of this report include “forward-looking” statements (rather than historical facts) that are subject to risks and uncertainties that could cause actual results to differ materially from those described.  Although we believe that the expectations expressed in these forward-looking statements are reasonable, we cannot promise that our expectations will turn out to be correct. Our actual results could be materially different from and worse than our expectations. With respect to such forward-looking statements, EarthLink seeks the protections afforded by the Private Securities Litigation Reform Act of 1995. These risks include, without limitation, (1) that we may not be able to successfully implement our broadband strategy which would materially and adversely affect our subscriber growth rates and future overall revenues; (2) that we may not successfully enhance existing or develop new products and services in a cost-effective manner to meet customer demand in the rapidly evolving market for Internet services; (3) that our service offerings may fail to be competitive with existing and new competitors; (4) that competitive product, price or marketing pressures could cause churn to increase, or may cause us to reduce, or prevent us from raising, prices for our services which would adversely impact ARPU; (5) that our commercial and alliance arrangements, including marketing arrangements with Sprint and Dell, may be terminated or may not be as beneficial to us as management anticipates; (6) that declining levels of economic activity, increasing maturity of the market for Internet access, or fluctuations in the use of the Internet could negatively impact our subscriber growth rates

 

30



 

and incremental revenue levels; (7) that we may experience other difficulties that limit our growth potential or lower future overall revenues; (8) that service interruptions could harm our business; (9) that we have historically not been profitable and we may not be able to sustain profitability; (10) that our third-party network providers may be unwilling or unable to provide Internet access; (11) that we may be unable to maintain or increase our customer levels if we do not have uninterrupted and reasonably priced access to local and long-distance telecommunications systems for delivering dial-up and/or broadband access, including, specifically, that integrated local exchange carriers and cable companies may not provide last mile broadband access to us on a wholesale basis or on terms or at prices that allow us to grow and be profitable in the broadband market; (12) that we may not be able to protect our proprietary technologies or successfully defend infringement claims and may be required to enter licensing arrangements on unfavorable terms; (13) that government regulations could force us to change our business practices; (14) that we may not experience the level of benefits we expect in connection with restructuring our contact centers and may not otherwise be able to contain our costs; and (15) that some other unforeseen difficulties may occur. This list is intended to identify some of the principal factors that could cause actual results to differ materially from those described in the forward-looking statements included herein. These factors are not intended to represent a complete list of all risks and uncertainties inherent in EarthLink’s business, and should be read in conjunction with the more detailed cautionary statements included in EarthLink’s other filings with the Securities and Exchange Commission.

 

Item 3.   Quantitative and Qualitative Disclosures About Market Risk.

 

Interest Rate Sensitivity

 

The primary objective of our investment activities is to preserve principal while at the same time maximizing the income we receive from our investments without significantly increasing risk. Some of the securities that we have invested in may be subject to market risk. This means that a change in prevailing interest rates may cause the fair value of the investments to fluctuate. For example, if we hold a security that was issued with a fixed interest rate at the then-prevailing rate and the prevailing interest rate later rises, the fair value of our investment may decline. To minimize this risk, we have historically held most of our investments until maturity, and as a result, we receive interest and principal amounts pursuant to the underlying agreements. To further mitigate risk, we maintain our portfolio of cash equivalents in a variety of securities.  In general, money market funds are not subject to market risk because the interest paid on such funds fluctuates with the prevailing interest rate. In addition, we invest in relatively short-term securities and, therefore, changes in short-term interest rates impact the amount of interest income included in the Condensed Consolidated Statements of Operations. The effect of a hypothetical one percentage point increase in interest rates would decrease the value of our investments by less than 1% of their fair value as of September 30, 2004. This is due to the relatively short maturities of our investments. The following table summarizes our investments by security type as of December 31, 2003 and September 30, 2004.

 

 

 

As of December 31, 2003

 

As of September 30, 2004

 

 

 

Amortized
Cost

 

Estimated
Fair
Value

 

Amortized
Cost

 

Estimated
Fair
Value

 

 

 

(in thousands)

 

Asset-backed securities

 

$

165,237

 

$

165,147

 

$

108,849

 

$

108,792

 

U.S. corporate notes

 

92,656

 

92,623

 

58,990

 

58,867

 

Government agency notes

 

23,349

 

23,355

 

170,688

 

170,242

 

Commercial paper

 

15,787

 

15,787

 

13,418

 

13,418

 

 

 

$

297,029

 

$

296,912

 

$

351,945

 

$

351,319

 

 

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The following table presents the amounts of our cash equivalents and short and long-term investments that are subject to market risk by range of expected maturity and weighted-average interest rates as of December 31, 2003 and September 30, 2004. This table does not include money market funds because those funds are not subject to market risk.

 

 

 

As of December 31, 2003

 

As of September 30, 2004

 

 

 

Cost

 

Estimated
Fair
Value

 

Cost

 

Estimated
Fair
Value

 

 

 

(dollars in thousands)

 

Included in cash and cash equivalents

 

$

158,787

 

$

158,787

 

$

113,028

 

$

113,028

 

Weighted average interest rate

 

1.2

%

 

 

1.9

%

 

 

Weighted average maturity (mos.)

 

0.7

 

 

 

0.5

 

 

 

 

 

 

 

 

 

 

 

 

 

Included in marketable securities-current

 

$

89,205

 

$

89,088

 

$

170,129

 

$

169,593

 

Weighted average interest rate

 

1.7

%

 

 

1.7

%

 

 

Weighted average maturity (mos.)

 

6.7

 

 

 

6.4

 

 

 

 

 

 

 

 

 

 

 

 

 

Included in marketable securities-long-term

 

$

49,037

 

$

49,037

 

$

68,788

 

$

68,698

 

Weighted average interest rate

 

1.7

%

 

 

2.4

%

 

 

Weighted average maturity (mos.)

 

14.1

 

 

 

20.0

 

 

 

 

Item 4. Controls and Procedures.

 

Evaluation of Disclosure Controls and Procedures

 

Pursuant to Rule 13a-15(b) under the Securities Exchange Act of 1934, EarthLink carried out an evaluation, with the participation of EarthLink’s management, including EarthLink’s Chief Executive Officer and Chief Financial Officer, of the effectiveness of EarthLink’s disclosure controls and procedures (as defined under Rule 13a-15(e) under the Securities Exchange Act of 1934) as of the end of the period covered by this report.  Based upon that evaluation, EarthLink’s Chief Executive Officer and Chief Financial Officer concluded that EarthLink’s disclosure controls and procedures are effective in timely alerting them to material information relating to EarthLink (including its consolidated subsidiaries) required to be included in EarthLink’s periodic filings with the Securities and Exchange Commission.

 

Changes in Internal Control over Financial Reporting

 

There has been no change in EarthLink’s internal control over financial reporting during the three months ended September 30, 2004 that has materially affected, or is reasonably likely to materially affect, EarthLink’s internal control over financial reporting.

 

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Part II

 

Item 1.           Legal Proceedings.

 

EarthLink is a party to various legal proceedings that are ordinary and incidental to its business. Management does not expect that any currently pending legal proceedings will have a material adverse effect on EarthLink’s results of operations or financial position.

 

Item 2.  Unregistered Sales of Equity Securities and Use of Proceeds.

 

The number of shares repurchased and the average price paid per share for each month in the three months ended September 30, 2004 are as follows:

 

2004

 

Total Number
of Shares
Repurchased

 

Average
Price Paid
per Share

 

Total Number of
Shares Repurchased
as Part of Publicly
Announced Program (1)

 

Maximum Dollar
Value that May
Yet be Purchased
Under the Program

 

 

 

(in thousands, except average price paid per share)

 

July 1 through July 31

 

718

 

$

9.66

 

718

 

$

140,888

 

August 1 through August 31

 

2,962

 

9.64

 

2,962

 

112,351

 

September 1 through September 30

 

2,241

 

10.30

 

2,241

 

89,254

 

Total

 

5,921

 

 

 

5,921

 

 

 

 


(1) In August 2002, the Board of Directors approved a share repurchase program (“Repurchase Program”).  During 2003 and 2004, the Board of Directors increased the amount authorized to repurchase EarthLink common stock to a total of $350.0 million. EarthLink may repurchase its common stock from time to time in compliance with the Securities and Exchange Commission’s regulations and other legal requirements, and subject to market conditions and other factors. The Repurchase Program does not require EarthLink to acquire any specific number of shares and may be terminated at any time.

 

As a result of a $100.0 million increase in Repurchase Program authorizations approved by the Board of Directors in October 2004 as well as repurchases during October 2004, EarthLink had $184.1 million available under the current authorization as of October 31, 2004.

 

In 2004, the Board of Directors approved repurchasing EarthLink common stock under the existing Repurchase Program pursuant to plans under Rule 10b5-1 of the Securities Exchange Act of 1934.

 

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Item 6.   Exhibits.

 

The following exhibits are filed as part of this report:

 

31.1

 

Certification of Chief Executive Officer pursuant to Securities Exchange Act Rules 13a-14 and 15d-14, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

 

 

 

31.2

 

Certification of Chief Financial Officer pursuant to Securities Exchange Act Rules 13a-14 and 15d-14, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

 

 

 

32.1

 

Certification of Chief Executive Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.

 

 

 

32.2

 

Certification of Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.

 

34



 

SIGNATURES

 

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

 

 

 

EARTHLINK, INC.

 

 

 

 

 

 

Date:

November 9, 2004

 

/s/ CHARLES G. BETTY

 

 

 

Charles G. Betty, Chief Executive Officer

 

 

 

 

 

 

Date:

November 9, 2004

 

/s/ KEVIN M. DOTTS

 

 

 

Kevin M. Dotts, Chief Financial Officer

 

 

(principal financial and accounting officer)

 

35