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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

 


 

FORM 10-Q

 

(Mark One)

 

ý

 

QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934.

 

 

 

For the quarterly period ended March 28, 2004

 

 

 

or

 

 

 

o

 

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934.

 

 

 

For the Transition Period From                   to               

 

Commission file number 0-26786

 

APAC Customer Services, Inc.

(Exact name of registrant as specified in its charter)

 

Illinois

 

36-2777140

(State or other jurisdiction
of incorporation or organization)

 

(I.R.S. Employer
Identification No.)

 

 

 

Six Parkway North Center, Suite 400, Deerfield, Illinois 60015

(Address of Principal Executive Offices, Zip Code)

 

 

 

Registrant’s telephone number, including area code:   (847) 374-4980

 

Indicate by check mark whether registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter periods that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.

 

Yes ý            No o

 

Indicate by check mark whether the registrant is an accelerated filer (as defined in rule 12b-2 of the Exchange Act).

 

Yes ý            No o

 

There were 49,453,092 common shares, $0.01 par value per share, outstanding as of May 5, 2004.

 

 



 

Index

 

Part I.  Financial Information

3

 

 

Item 1.  Financial Statements (Unaudited):

3

 

 

 

Consolidated Condensed Balance Sheets as of March 28, 2004, and December 28, 2003.

3

 

 

 

 

Consolidated Condensed Statements of Operations for the Thirteen Weeks Ended March 28, 2004, and March 30, 2003.

4

 

 

 

 

Consolidated Condensed Statements of Cash Flows for the Thirteen Weeks Ended March 28, 2004, and March 30, 2003.

5

 

 

 

 

Notes to Consolidated Condensed Financial Statements

6

 

 

Item 2.  Management’s Discussion and Analysis of Financial Condition and Results of Operations

10

 

 

Item 3.  Quantitative and Qualitative Disclosures About Market Risk

14

 

 

Item 4.  Controls and Procedures

15

 

 

Part II.  Other Information

16

 

 

Item 1.  Legal Proceedings

16

 

 

Item 6.  Exhibits and Reports on Form 8-K

16

 

2



 

Part I. Financial Information

 

Item 1. Financial Statements

 

APAC Customer Services, Inc. and Subsidiaries

Consolidated Condensed Balance Sheets

(Unaudited)

(In thousands)

 

 

 

March 28,
2004

 

December 28,
2003

 

 

 

 

 

 

 

Assets

 

 

 

 

 

Current assets:

 

 

 

 

 

Cash and cash equivalents

 

$

6,790

 

$

11,428

 

Accounts receivable, net

 

45,377

 

46,896

 

Other current assets

 

10,643

 

9,218

 

Total current assets

 

62,810

 

67,542

 

 

 

 

 

 

 

Property and equipment, net

 

22,469

 

24,147

 

 

 

 

 

 

 

Goodwill

 

23,876

 

23,876

 

 

 

 

 

 

 

Other intangible assets, net

 

14,448

 

15,035

 

 

 

 

 

 

 

Deferred taxes

 

3,122

 

3,072

 

Other assets

 

813

 

921

 

Total assets

 

$

127,538

 

$

134,593

 

 

 

 

 

 

 

Liabilities and
Shareholders’ Equity

 

 

 

 

 

Current liabilities:

 

 

 

 

 

Current maturities of long-term debt

 

$

397

 

$

389

 

Accounts payable

 

2,685

 

4,046

 

Accrued payroll and related items

 

17,010

 

18,367

 

Income taxes payable

 

16,082

 

17,952

 

Other accrued liabilities

 

10,362

 

11,107

 

Total current liabilities

 

46,536

 

51,861

 

 

 

 

 

 

 

Long-term debt, less current maturities

 

211

 

313

 

 

 

 

 

 

 

Other liabilities

 

1,750

 

1,689

 

 

 

 

 

 

 

Commitments and contingencies

 

 

 

 

 

 

 

 

 

Shareholders’ equity

 

 

 

 

 

Common shares, $0.01 par value; 200,000,000  shares authorized; 49,695,699 shares issued at March 28, 2004, and December 28, 2003

 

497

 

497

 

Additional paid-in capital

 

99,591

 

99,620

 

Accumulated deficit

 

(20,066

)

(18,413

)

Accumulated other comprehensive income

 

(129

)

(82

)

Treasury shares: 242,607 and 254,107 shares, respectively, at cost

 

(852

)

(892

)

Total shareholders’ equity

 

79,041

 

80,730

 

Total liabilities and shareholders’ equity

 

$

127,538

 

$

134,593

 

 

See notes to consolidated condensed financial statements

 

3



 

APAC Customer Services, Inc. and Subsidiaries

Consolidated Condensed Statements of Operations

(Unaudited)

(In thousands, except per share data)

 

 

 

Thirteen Weeks Ended

 

 

 

March 28,
2004

 

March 30,
2003

 

 

 

 

 

 

 

Net revenue

 

$

71,404

 

$

86,197

 

 

 

 

 

 

 

Operating expenses:

 

 

 

 

 

 

 

 

 

 

 

Cost of services

 

60,130

 

69,428

 

Selling, general and administrative expenses

 

10,819

 

12,996

 

Restructuring and other charges

 

851

 

 

Asset impairment charges

 

2,110

 

 

 

Total operating expenses

 

73,910

 

82,424

 

Operating income (loss)

 

(2,506

)

3,773

 

 

 

 

 

 

 

Interest expense, net

 

160

 

353

 

 

 

 

 

 

 

Income (loss) before income taxes

 

(2,666

)

3,420

 

Provision (benefit) for income taxes

 

(1,013

)

1,300

 

 

 

 

 

 

 

Net income (loss)

 

$

(1,653

)

$

2,120

 

 

 

 

 

 

 

Net income (loss) per share:

 

 

 

 

 

Basic

 

$

(0.03

)

$

0.04

 

Diluted

 

$

(0.03

)

$

0.04