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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549


FORM 10-Q

 

(Mark One)

ý

QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934.

 

For the quarterly period ended June 29, 2003

 

or

 

 

o

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934.

 

For the Transition Period From            to           

 

Commission file number 0-26786

 

APAC Customer Services, Inc.

(Exact name of registrant as specified in its charter)

 

Illinois

 

36-2777140

(State or other jurisdiction
of incorporation or organization)

 

(I.R.S. Employer
Identification No.)

 

Six Parkway North Center, Suite 400, Deerfield, Illinois 60015

(Address of Principal Executive Offices, Zip Code)

 

Registrant’s telephone number, including area code:   (847) 374-4980

 

Indicate by check mark whether registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter periods that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.

 

Yes  ý

 

No  o

 

Indicate by check mark whether the registrant is an accelerated filer (as defined in rule 12b-2 of the Exchange Act).

 

Yes  ý

 

No  o

 

There were 49,441,592 common shares, $0.01 par value outstanding as of August 11, 2003.

 

 



 

Index

 

Part I.  Financial Information

Page

 

Item 1.  Financial Statements (Unaudited):

 

 

Consolidated Condensed Balance Sheets as of June 29, 2003, and December 29, 2002.

3

 

 

 

Consolidated Condensed Statements of Operations for the Thirteen and
Twenty-Six Weeks Ended June 29, 2003, and June 30, 2002.

4

 

 

 

Consolidated Condensed Statements of Cash Flows for the
Twenty-Six Weeks Ended June 29, 2003, and June 30, 2002.

5

 

 

 

Notes to Consolidated Condensed Financial Statements

6

 

Item 2.  Management’s Discussion and Analysis of Financial Condition and Results of Operations

9

 

Item 3.  Quantitative and Qualitative Disclosures About Market Risk

14

 

Item 4.  Controls and Procedures

15

 

Part II.  Other Information

 

Item 1.  Legal Proceedings

16

 

 

Item 4.  Submission of Matters to a Vote of Security Holders

16

 

Item 5.  Other Information

16

 

Item 6.  Exhibits and Reports on Form 8-K

16

 

2



 

APAC Customer Services, Inc. and Subsidiaries

Consolidated Condensed Balance Sheets

(Unaudited)

(In thousands)

 

 

 

June 29,
2003

 

December 29,
2002

 

Assets

 

 

 

 

 

Current assets:

 

 

 

 

 

Cash and cash equivalents

 

$

12,200

 

$

14,530

 

Accounts receivable, net

 

48,505

 

51,508

 

Other current assets

 

11,639

 

12,646

 

Total current assets

 

72,344

 

78,684

 

 

 

 

 

 

 

Property and equipment, net

 

24,897

 

25,680

 

 

 

 

 

 

 

Goodwill

 

23,876

 

23,876

 

 

 

 

 

 

 

Customer relationships

 

28,493

 

28,493

 

Less–accumulated amortization

 

12,284

 

11,111

 

Customer relationships, net

 

16,209

 

17,382

 

 

 

 

 

 

 

Deferred taxes

 

2,283

 

2,207

 

Other assets

 

1,386

 

1,565

 

Total assets

 

$

140,995

 

$

149,394

 

 

 

 

 

 

 

Liabilities and
Shareholders’ Equity

 

 

 

 

 

Current liabilities:

 

 

 

 

 

Current maturities of long-term debt

 

$

610

 

$

656

 

Accounts payable

 

2,891

 

3,627

 

Other current liabilities

 

38,430

 

37,034

 

Total current liabilities

 

41,931

 

41,317

 

 

 

 

 

 

 

Long-term debt, less current maturities

 

17,595

 

28,872

 

 

 

 

 

 

 

Other liabilities

 

1,503

 

2,778

 

 

 

 

 

 

 

Commitments and contingencies

 

 

 

 

 

 

 

 

 

Shareholders’ equity

 

 

 

 

 

Common shares, $0.01 par value; 200,000,000 shares authorized; 49,695,699 shares issued at June 29, 2003 and December 29, 2002

 

497

 

497

 

Additional paid-in capital

 

99,620

 

99,690

 

Accumulated deficit

 

(19,258

)

(22,752

)

Treasury shares: 254,107 and 286,871 shares, respectively, at cost

 

(893

)

(1,008

)

Total shareholders’ equity

 

79,966

 

76,427

 

Total liabilities and shareholders’ equity

 

$

140,995

 

$

149,394

 

 

See notes to consolidated condensed financial statements

 

3



 

APAC Customer Services, Inc. and Subsidiaries

Consolidated Condensed Statements of Operations

(Unaudited)

(In thousands, except per share data)

 

 

 

Thirteen Weeks Ended

 

Twenty-Six Weeks Ended

 

 

 

June 29,
2003

 

June 30,
2002

 

June 29,
2003

 

June 30,
2002

 

 

 

 

 

 

 

 

 

 

 

Net revenue

 

$

82,084

 

$

94,043

 

$

168,281

 

$

198,362

 

 

 

 

 

 

 

 

 

 

 

Operating expenses:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cost of services

 

66,645

 

74,764

 

136,073

 

157,943

 

Selling, general and administrative Expenses

 

12,919

 

12,270

 

25,915

 

26,625

 

Restructuring and other charges

 

 

2,536

 

 

2,536

 

Asset impairment charges

 

 

510

 

 

510

 

Total operating expenses

 

79,564

 

90,080

 

161,988

 

187,614

 

Operating income

 

2,520

 

3,963

 

6,293

 

10,748