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SECURITIES AND EXCHANGE COMMISSION
Washington, D.C.  20549

FORM 10-K

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d)
OF THE SECURITIES EXCHANGE ACT OF 1934

For the Fiscal Year Ended February 2, 2001

Commission File No. 0-23389

____________

PAPER WAREHOUSE, INC.
(Exact name of registrant as specified in its charter)

 

Minnesota 41-1612534
(State or other jurisdiction of
incorporation or organization)
(I.R.S. Employer
Identification No.)

7630 Excelsior Boulevard
Minneapolis, Minnesota  55426
(Address of principal executive offices) (Zip code)

Registrant’s telephone number, including area code:  (952) 936-1000
Securities registered pursuant to Section 12(b) of the Act:  None
Securities registered pursuant to Section 12(g) of the Act:

Common Stock, $.03 par value; 10.5% Convertible Subordinated Debentures due 2005

Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  YES _X__  NO ___

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of the Registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.

As of April 26, 2001, 1,882,593 shares of the Registrant's Common Stock were outstanding.  The aggregate market value of the Common Stock held by non-affiliates of the Registrant on such date, based upon the last sale price of the Common Stock as reported on the Nasdaq SmallCap Market on April 25, 2001, was $900,496.  For purposes of this computation, affiliates of the Registrant are deemed only to be the Registrant's executive officers, directors and greater than 10% shareholders.

DOCUMENTS INCORPORATED BY REFERENCE:

PART III of this Annual Report on Form 10-K incorporates by reference information (to the extent specific sections are referred to herein) from the Registrant’s definitive Proxy Statement for its Annual Meeting of Shareholders to be held on June 12, 2001 (the “2001 Proxy Statement”).



PAPER WAREHOUSE, INC.
Form 10-K

For the fiscal year ended February 2, 2001

TABLE OF CONTENTS

  Description

PART I    
  Item 1. Business
  Item 1A. Cautionary Statement Regarding Future Results, Forward-Looking
   Information and Certain Important Factors
 
  Item 2. Properties
  Item 3. Legal Proceedings
  Item 4. Submission of Matters to a Vote of Security Holders
  Item 4A. Executive Officers of the Registrant
PART II    
  Item 5. Market for Registrant’s Common Equity and Related
   Stockholder Matters
  Item 6. Selected Financial Data
  Item 7. Management’s Discussion and Analysis of Financial Condition and
   Results of Operations
 
  Item 7A. Quantitative and Qualitative Disclosures About Market Risk
  Item 8. Financial Statements
  Item 9. Changes in and Disagreements with Accountants on Accounting and
   Financial Disclosure
 
PART III    
  Item 10. Directors and Executive Officers of the Registrant
  Item 11. Executive Compensation
  Item 12. Security Ownership of Certain Beneficial Owners and Management
  Item 13. Certain Relationships and Related Transactions
PART IV    
  Item 14. Exhibits, Financial Statement Schedules and Reports on Form 8-K

 

PART I

ITEM 1.            BUSINESS.

(a) General Development of Business

             Paper Warehouse is a growing chain of retail stores specializing in party supplies and paper goods.  As of February 2, 2001, we had 147 stores, including 98 Company-owned stores and 49 franchise stores.  These stores are conveniently located in major retail trade areas to provide customers with easy access.  We operate these stores under the names Paper Warehouse and Party Universe and operate a web site under the name PartySmart.com.  Our eight principal markets are:

Denver, CO Des Moines, IA Kansas City, MO and KS
Minneapolis/St. Paul, MN Oklahoma City/Tulsa, OK Omaha, NE
Seattle, WA Tucson, AZ    

             We offer an extensive selection of party supplies and paper goods, at everyday low prices, for a wide variety of celebratory occasions, everyday uses and seasonal events, including:

Celebratory occasions and everyday uses Seasonal events
•      birthdays
•      weddings
•      baby showers
•      graduations
•      other family and religious celebrations
•       Valentine’s Day
•       Easter
•       Fourth of July
•       Thanksgiving
•        Halloween
•        Christmas
•        Hanukkah
•        New Year’s

             Through our 8,500 square foot superstore prototype, we offer a comprehensive selection of over 19,000 different products, offering customers the convenience of one-stop shopping for all of their party supplies and paper goods needs.  Our merchandise is organized by party themes.  The prominent signage, wide aisles, knowledgeable staff and depth of product offerings allow customers to coordinate various merchandise offerings for all party occasions.  We believe that our extensive product selection and high in-stock positions stimulate customers to purchase additional products.

             The first Paper Warehouse store opened in Minneapolis, Minnesota in 1983.  We purchased the business, consisting of three stores located in the Minneapolis/St. Paul metropolitan area in 1986, and incorporated it in Minnesota in 1987.  In this Annual Report, “Paper Warehouse,” “Company,” “we,” “our” and “us” refer to Paper Warehouse, Inc. and our subsidiaries, Paper Warehouse Franchising, Inc. and PartySmart.com, Inc.  Our principal executive offices are located at 7630 Excelsior Boulevard, Minneapolis, Minnesota 55426.  Our telephone number is (952) 936-1000.

             All share and per share data, in this Annual Report on Form 10-K, has been restated to give effect to the retroactive application of the Company’s one-for-three reverse stock split, as approved by its Board of Directors on April 4, 2001.

(b) Financial Information about Segments

             Since its inception, the Company’s revenues, operating income (loss) and assets have been attributable to the single industry segment of party supplies and paper goods.

(c) Narrative Description of Business

Paper Warehouse Stores

             Format.  We operate stores that range in size from 3,000 square feet to 11,700 square feet of retail space.  We introduced our current 8,500-square foot prototype store in 1994, which was developed based on management's extensive retail and other industry experience, in addition to customer research. Of our 98 Company-owned stores, approximately 90% are 6,000 square feet or larger.

             Our stores are designed to create a customer-friendly environment.  We use vibrant colors, theme-oriented merchandise displays and unique products to create a fun and festive shopping experience.  The focal point of our stores is the seasonal display located at the front of each store, which creates a “store-within-a-store” appearance.  This display maximizes the season's selling opportunity and is updated continuously to promote a fresh image within the store.  To assist customers in coordinating party supplies for occasions, we locate related departments, such as gift-wrap and greeting cards adjacent to one another and display related merchandise such as party hats, plates, cups and napkins together within a department.  Customers are able to easily move about the different departments to find specific product categories due to prominent, easy-to-read signage, bright lighting and wide aisles.  We believe that our store layout assists customers in finding and coordinating their party supply needs, and also encourages browsing, impulse purchases and repeat visits.

             In 1998 we introduced the “concept store.”  A concept store has a different look and feel than our other stores.  These stores have more colorful ceilings, lower shelves in the front of the store, carpeting and confetti-tiled floors and new vibrant uncluttered signage.  In addition, in our concept store, we endeavor to stow all extra merchandise out of sight.  These features give the store a very open and organized feel, allow customers to see merchandise throughout the store, and provide a more fun and festive shopping atmosphere.  Of our 98 Company-owned stores, 34 are concept stores.  We anticipate that any new Company-owned stores will be configured as concept stores, and we will selectively remodel existing stores to concept stores where the revenue potential justifies the investment.  We believe that our concept stores help facilitate the creation of brand awareness, generate strong sales per square foot and are readily transferable to new markets.  During fiscal 2001, we plan to open two new concept stores, and remodel five existing stores, to incorporate the concept-store format.

             Party Smart.  We continue to distinguish our business from our competitors by positioning Paper Warehouse as the party expert.  We believe that we have the opportunity to create a distinct identity for ourselves, one in which customers equate us with the word “party” in every possible way.  During fiscal 1999 we implemented a program in our stores called Party Smart.  We believe strongly in this concept, and we continue to invest resources, both financial and personnel, towards the success of this program.  We define Party Smart as being able to provide a customer with all the information and resources necessary to throw a party.  Through this program, we continue to strive towards:

  increasing the average purchase per customer visit

  increasing the frequency of store visits

  developing customers’ preference for us over our competitors

 

             The Party Smart program thus far has consisted of:

  providing helpful and engaging in-store presentations to add value to the shopping experience

  communicating our expertise by giving customers party ideas, decorating tips, referrals and planning advice and integrating this with our in-depth product knowledge

  creating a “party planning resource center” in each store that carries different types of brochures for different types of parties and seasonal events such as entertainment and catering ideas, games to play at children’s birthday parties and shopping checklists

  advertising our Party Smart concept through shopping bag inserts, window and aisle signs, buttons for employees, in-store audio messages, radio broadcasting and the Internet

             During fiscal 2001, we plan to roll out Phase II of Party Smart, which includes various training topics for store management such as sales techniques and enhanced management practices.

             Customer Service.  We seek to provide a high level of customer service to enhance our customer-friendly store environment.  Store managers and sales associates are trained to assist customers with party planning and event coordination.  In connection with our Party Smart program, all employees are trained on how to provide nontraditional customer service to our customers.  We want our employees to be able to offer our customers party ideas, decorating tips and referrals, as well as help customers find and purchase products.  In addition, we provide party planning guides and checklists.  Our “no hassles” return policy makes it easy for customers to return or exchange products, which we believe, encourages customers to purchase additional product quantities.  Certain products that require additional sales assistance, such as balloons and custom printing, are located near checkout counters where sales associates can readily assist customers.  We continually monitor our level of customer service by regular store visits and by employing anonymous “mystery shoppers.”  Mystery shoppers visit all Company-owned stores at least once per quarter to evaluate personnel on various aspects of customer service, including responsiveness, quality of product displays and store cleanliness.  During fiscal 2000, a portion of store managers’ compensation was based on the results of these mystery shopper surveys.

             Operations and Training.  Each Company-owned store is typically operated by a store manager, one assistant manager and a varying number of full-time and part-time sales associates, depending on the store size, sales volume and selling season.  Store managers are responsible for all aspects of a store's day-to-day operations, including employee hiring and training, work scheduling, expense control and customer service.  These managers report to a district or operations manager, each of whom is responsible for several stores.  Within each geographic market, we use floating managers to assist in smaller stores that cannot support both a store manager and an assistant manager.  In addition, floating managers support store managers during busy holiday seasons, and substitute for store managers during vacations and other absences, and work with newly hired store managers to ensure a smooth transition for sales personnel and customers.

             Before opening a new Company-owned store, we train store managers intensely for two weeks, on average, depending on their prior experience.  During the new store set-up, our district management team provides additional training to our store managers.  After the store opening, corporate headquarters personnel spend considerable time overseeing the operations.  We schedule periodic training sessions for store managers in the central or district offices on various topics, including human resources, merchandising, loss prevention and employee supervision.  We cover additional training topics at monthly managers’ meetings and through mailings, such as our weekly merchandising updates and our monthly Company newsletter.

             Paper Warehouse stores are typically open:

Monday through Friday   9:00 a.m. to 9:00 p.m.
Saturday   9:00 a.m. to 6:00 p.m.
Sunday 11:30 a.m. to 5:00 p.m.

Site Selection and Locations

             Site Selection.  In order to select the optimal location for our stores, we use a site selection process that considers various criteria, including:

•         population density

•         demographics, including age and income

•         parking availability

•         storefront visibility and presence

•         local competition

•         traffic counts

•         lease rates

             We locate our stores in or near visible high traffic strip mall centers in close proximity to prominent mass merchandisers, discount or grocery store anchors.  Our strategy of clustering stores in metropolitan markets promotes customer convenience and creates favorable economies of scale for marketing, advertising and operations.

             Locations.  As of February 2, 2001, we had 98 Company-owned stores in the following states:

  Number of Stores

Arizona 4  
Colorado 14  
Iowa 5  
Kansas 8  
Minnesota 28  
Missouri 10  
Nebraska 2  
Oklahoma 13  
Washington 13  
Wisconsin 1

 
Total Company-owned Stores 98

 

Merchandising

             Overview. Through our 8,500 square foot store prototype, we offer a comprehensive selection of over 19,000 products, providing customers the breadth of product offerings and the convenience of one-stop shopping for all party supplies and paper goods.  Our merchandise is organized by party themes.  The prominent signage and wide aisles in our stores allow customers easy access to coordinate the merchandise required for all party occasions.  We also believe that our extensive and readily available merchandise selection stimulates customers to purchase additional products.

             Party Supplies.  We offer an extensive selection of complementary and coordinating party supplies in unique and traditional patterns, colors and designs.  Our party supplies include:

invitations plates napkins party favors streamers giftware
banners candles balloons party snacks candy seasonal novelties

             We typically offer, in our 8,500 square foot prototype, over 120 ensembles of everyday and seasonal party goods for many occasions, which include party hats, plates, napkins and cups.  A significant portion of our juvenile party goods ensembles involves the use of movie and television figures, animated characters and celebrity likenesses licensed to the manufacturer of these ensembles.

             Gift Wrapping Products.  We offer a wide assortment of everyday and seasonal gift wrapping products in various patterns and colors, including gift-wrap, gift bags, gift boxes, tissue paper, ribbons, bows, shred, gift tags and tape.  In addition to holiday selections, we offer distinctive gift packaging products for special occasions such as birthdays, graduations, weddings, baby showers and other family and religious celebrations.

             Greeting Cards.  We feature a wide variety of special occasion, seasonal and everyday greeting cards under the Ambassador brand of Hallmark.  In our 8,500 square foot prototype store, we offer over 10,000 traditional, humorous and contemporary style greeting cards.

             Catering Food Service Supplies.  We offer food service products such as plates, cups, serving trays and bowls and table coverings.  In addition to offering such products to our regular party goods customers, many commercial users of food service products buy these products from us, including catering companies and non-profit organizations.

             Low Prices.  We provide customers with everyday low pricing.  We guarantee that we will meet or beat any advertised price on the products we offer.  We reinforce our everyday low price strategy with in-store signage and through extensive promotional advertising.

Product Sourcing and Inventory Management

             We purchase our everyday and seasonal merchandise from approximately 230 suppliers.  During fiscal 2000, our largest supplier, Amscan Holdings, Inc., accounted for approximately 17% of our purchases and our 5 largest suppliers represented approximately 53% of our purchases.  We recently announced a multi-year partnership with Hallmark Cards, Inc., in which they will be the exclusive supplier of greeting cards for our Company-owned and franchise stores.  As a result of this partnership, we have a contractual obligation for chain-wide purchases of $37.0 million of greeting cards and gift-wrap.  We estimate that these purchase commitments will be fulfilled over a five to seven year period.  With the exception of the agreement with Hallmark, we do not have any long-term purchase commitments or exclusive contracts with any of our other suppliers.  We believe that alternative sources of product are available at comparable terms and conditions. We consider numerous factors in supplier selection, including price, payment terms, product offerings and product quality.

             We negotiate pricing with suppliers on behalf of all Company-owned and franchise stores.  We believe that this buying power enables us to receive favorable pricing terms and to more readily obtain high demand merchandise.  Although franchise stores are responsible for purchasing their own inventory, franchisees are able to make purchases on our negotiated pricing terms.  As we add new stores, we believe we will increase the volume of our inventory purchases and benefit further from increased discounts, trade allowances and more favorable payment terms from our suppliers.

             More than 95% of our everyday merchandise is shipped directly from the supplier to our stores.  Shipping merchandise directly to our stores provides us with flexibility in pursuing new markets without the geographical constraints and costs associated with a central distribution system.  Deliveries are processed and inventory items are inspected, sorted and priced in a segregated receiving area in the back of the store (approximately 10% of total gross square feet per store) before being placed on the selling floor.  We believe that we realize substantial savings by not maintaining a large central distribution system.

             Some of our suppliers, such as overseas suppliers, will not ship directly to our stores, but will instead ship products directly to one store in each of our major metropolitan markets.  This store then separates and ships the products to our other stores within that market.  This approach allows us to make opportunistic volume purchases and carry product not available from domestic suppliers.  We utilize some of the stores in our markets for the separation and redistribution of products to other stores within that market.  We maintain a relatively small cross-dock facility in Minneapolis from which we separate and distribute merchandise systemwide, including to our franchise stores.

Advertising and Marketing

             We maintain aggressive advertising and marketing programs.  Our strategy of clustering stores in metropolitan markets enables us to cost effectively employ a variety of media.  We primarily advertise through newspaper and direct mail inserts, and to a lesser degree, radio.  We also promote products through the use of direct mail mini-catalogs as well as through in-store coupon books and party planning aids.

             Our advertising efforts are designed to educate consumers about our convenient store locations, promote the breadth and value of product offerings and stress the customer service levels and knowledge of our sales associates.  Our advertising consists primarily of full color newspaper and direct mail inserts designed around major holidays and the seasons.  For fiscal 2000, we distributed 15 newspaper and direct mail inserts, with two of them running in limited markets only.  We supplement inserts by radio advertising for Easter, the spring season, graduation, Halloween and Christmas.   In addition, we typically advertise the opening of new stores in newspaper and direct mail inserts as well as on the radio.

             We have a targeted direct mail program for special events.  We mail mini-catalogs of wedding and graduation party goods to brides-to-be and families of high school graduates and have expanded this direct mail program to other special occasions such as a child's first birthday, and to organizations purchasing basic party and paper goods for commercial or institutional use.  Our institutional customers include a variety of small businesses, caterers, food service companies, schools, synagogues, churches, civic groups and other organizations.  For certain institutional customers, we offer an organizational discount of 15% off of purchases in excess of $50.00.

             For fiscal 2000, we spent approximately 65% of our marketing budget on full color newspaper and direct mail inserts, approximately 25% for radio advertising and the remainder on yellow pages advertising, in-store sales promotions and other miscellaneous advertising expenses.

Information Systems

             We have invested significantly in building a strong information systems infrastructure, as we believe that the strength of this infrastructure is essential to our current operations, and is critical towards enhancing our competitive position in the industry.  Our current system provides daily sales information and inventory levels at store, department, class, and product level.  This information allows the corporate office to monitor daily sales, gross profit, repricing and inventory by product across the entire store base.  Also, our automatic merchandise replenishment system uses this information to reorder goods for individual stores based on specific product requirements.

             During fiscal year 2000, we began to roll out “POS Smart” to some of our stores as a test pilot.  “POS Smart” is a project designed to improve communication between the stores and the corporate office in order to enhance receiving processes, provide timely electronic communication between the corporate office and the stores and improve other back-office processes at the stores.  Some of the initiatives that we had planned to implement during fiscal 2000, such as electronic data interchange, which will allow us to systematically manage inventory processes and improve order accuracy, and data warehousing, which will improve our ability to analyze and report results, were put on hold until fiscal 2001.  During fiscal year 2001, in addition to implementing data warehousing and electronic data interchange, we plan to roll out “POS Smart” to the remainder of our store base.

Internet and E-commerce

             In an effort to increase our sales and strengthen our name recognition, in 1999 we developed and launched our Internet website, PartySmart.com, to sell party supplies and paper goods over the Internet.  We believe that this site is an additional distribution channel for consumers who want to purchase party or theme products on-line, and it is a critical information tool for consumers who want party planning advice or who want to identify the nearest Paper Warehouse or Party Universe location.  On this site, we offer everyday party goods for parties and celebrations such as baby showers, birthdays, theme parties and anniversaries.  In addition, the site is regularly updated with unique themes and product offerings that match the current season, such as Halloween and Christmas.  Our website allows our customers to, among other things:

  put together an entire party

  obtain party advice, ideas and tips

  pay for everything at one time at a check-out screen

  check on the status of orders that have already been placed

  contact customer service about the products and services available on our website

  preview our store to learn more about our history, products and services

  obtain information about us, such as store locations, franchising opportunities, investor relations and career opportunities

             The financial results of PartySmart.com, launched in September 1999, have been disappointing.  After its launch, and as fiscal 1999 progressed, we realized that the website sales were not meeting our expectations and losses were greater than had been initially anticipated.  In addition, as we gained greater experience in the e-commerce field, the competitive advertising environment changed, and we determined that the amount of advertising necessary to provide adequate visibility to our website was far in excess of our available financial resources.  Furthermore, during the fourth quarter of fiscal 1999, we identified several navigational problems and embedded coding errors in our website that made it difficult for shoppers to find our website and inhibited purchases from occurring on our website.  Due to these issues, we questioned whether the asset value of our website, consisting primarily of capitalized internally developed software costs, was fully recoverable, and during the fourth quarter of fiscal 1999 we hired an outside firm to perform an appraisal.  As a result of this appraisal, we recorded a pre-tax impairment charge of approximately $800,000 to reflect the related assets of PartySmart.com, Inc. at their fair market value.  This charge is explained in greater detail in Note 4 to our financial statements. As communicated to our shareholders in our 1999 Annual Report, we have decided to keep this distribution and information channel active, but on a much smaller scale.

             Our website was essentially under construction through the first half of fiscal 2000, and the navigational and coding errors that earlier were identified, were corrected by an outside firm at little to no cost to us.  In addition, during fiscal 2000 we took the following steps to minimize our ongoing financial exposure with regard to our website:

  we appointed a full-time on-site web master

  we brought the Internet server application “in-house”

  we moved fulfillment (processing and shipping of orders) “in-house” to our 12,100 square foot Maple Grove, Minnesota location.

             Looking forward, we believe that E-commerce can be an important information tool and a successful distribution channel for us.  However, we will continue to evaluate the website’s contributions to ensure that they are aligned with our overall goals and objectives.

Franchising

             We have offered franchises of our Paper Warehouse store concept since October 1987.  As of February 2, 2001, we had 35 franchisees operating 49 franchise stores located in the following states:

  Number of Stores

Arizona 1  
Colorado 6  
Florida 1  
Georgia 1  
Illinois 2  
Iowa 2  
Kansas 2  
Kentucky 1  
Louisiana 4  
Maryland 1  
Massachusetts 1  
Minnesota 1  
Mississippi 1  
Missouri 1  
Montana 3  
Nebraska 3  
Nevada 1  
North Dakota 4  
South Dakota 5  
Tennessee 1  
Texas 5  
Wyoming 2

 
     
Total Franchise Stores 49

 

             We typically establish franchise stores in markets outside of metropolitan areas with Company-owned stores.  We believe these markets are not usually served adequately by the party supplies and paper goods industry.  In addition to generating franchise revenues, franchise stores benefit us through increased name recognition and increased buying power with our suppliers.

             We assist franchisees in opening and operating a Paper Warehouse store.  During the pre-opening phase, our support includes:

•         site evaluation and assistance with lease negotiations

•         store build-out assistance

•         fixtures, equipment, supplies and inventory procurement

•         opening advertising materials

•         operations training

             We make available to our franchisees, services such as business planning, operations and promotional activities.  In addition, we perform the merchandising process for our franchisees.  We make periodic inspections of the franchise stores to ensure that the franchisee is complying with our various requirements and quality standards.  We may, in the future, enter into multiple store development agreements with franchisees granting them certain exclusive rights to develop stores in specified markets, so long as the franchisee meets a stated development schedule and complies with other provisions of the development agreement and the franchise agreement.

             Our franchise revenues are comprised of initial franchise fees and continuing royalty payments.  Our current initial franchise fee ranges from $19,000 to $25,000 for new franchisees, depending on the type of store.  We may offer a discounted franchise fee for developers opening multiple stores.  If a franchisee enters into a second or third franchise agreement they will receive a discount on the initial fee associated with the second or third store.  Franchisees are also required to pay us a continuing royalty equal to a percentage of their weekly gross sales.  Historically, this percentage has varied from 3% to 5%.  Currently, new franchises pay us a continuing royalty of 4% of gross sales.

             The franchisee's initial investment depends primarily upon store size.  This investment includes the initial franchise fee, real estate and leasehold improvements, fixtures and equipment, signs, point of sale systems, deposits and business licenses, initial inventory, opening promotional expenses and working capital.  We reserve the right to require franchisees to pay a weekly advertising fee not to exceed 1% of gross sales, although to date we have not charged this fee.  Each franchisee is granted a license from us for the right to use certain of our intellectual property rights, including the mark Paper Warehouse or Party Universe and related designs.  Our franchise agreements are for a ten-year term and contain conditional renewal options.

Competition

             The party supplies and paper goods retailing business is highly competitive.  In order to compete successfully against other party supplies and paper goods retailers, we believe we must maintain convenient locations, broad merchandise selections, competitive pricing and strong customer service.  Our stores compete with a variety of smaller and larger retailers, including:

  specialty party supply retailers

  other party superstores such as Party City and Factory Card Outlet

  card shops such as Hallmark

  designated departments in mass merchandisers, discount retailers, toy stores, drug stores, supermarkets and department stores

  other Internet retailers

 

             Two of our major competitors continue to have significant financial difficulties.  We believe the following factors distinguish our business from these competitors:

  we have grown our number of stores in a more controlled manner

  our clustering growth strategy creates a critical mass of stores in our principal markets, which allows us to promote customer convenience and create favorable economies of scale for marketing, advertising and operations

  we have a strong dedicated senior management team and board of directors with significant retail experience

Trademarks and Service Marks

             We use the marks Paper Warehouse, Party Universe and Party Smart, all of which are federally registered.  We are aware of the common law usage of the name Paper Warehouse by several companies in various parts of the United States, which may prevent us from using that name in certain regional markets.  In markets where we cannot use Paper Warehouse, we intend to use the name Party Universe.  Because of our regional approach to advertising and store clustering, we believe that the use of a single trademark within each market is more important to our growth and business strategy than the use of one mark nationally.

Seasonality

             Our results of operations have historically fluctuated from quarter to quarter because of variations in revenues and operating expenses.  We generate a significant portion of our operating income in our second and fourth fiscal quarters because of seasonal events.  Any factor that negatively affects our revenues or increases our operating expenses during the second and fourth fiscal quarters could negatively affect our annual results of operations.  As a result of the seasonality of our revenues, we expect to incur a loss in the first quarter of each year for the foreseeable future.  Although we typically realize strong sales during the third quarter, due to increased promotional activities, we have historically experienced reduced operating income for this quarter.

             Our results of operations also fluctuate from quarter to quarter as a result of the following:

•     the timing of new store openings, remodels or relocations

•     costs associated with new store openings, remodels or relocations

•     expenses incurred to support our expansion strategy

Government Regulation

             As a franchisor, we comply with rules and regulations adopted by the Federal Trade Commission and with state laws that regulate the offer and sale of franchises.  We also comply with a number of state laws that regulate certain substantive aspects of the franchisor-franchisee relationship.  These laws regulate the franchise relationship, for example, by requiring the franchisor to deal with franchisees in good faith, by prohibiting interference with the right of free association among franchisees and by regulating illegal discrimination among franchises with regard to charges, royalties or fees.  To date, those laws have not kept us from seeking franchisees in any given area and have not affected our operations.

             All of our stores comply with regulations adopted by federal agencies and with licensing and other regulations enforced by state and local health, sanitation, safety, fire and other departments.  More stringent and varied requirements of local governmental bodies with respect to zoning, land use and environmental factors and difficulties or failures in obtaining the required licenses or approvals can delay and sometimes prevent the opening of a new store.  In addition, we comply with the Fair Labor Standard Act and various state laws governing matters such as minimum wage, overtime and other working conditions.  We also comply with the provisions of the Americans with Disabilities Act of 1990, which generally requires that employers provide reasonable accommodation for employees with disabilities and that stores be accessible to customers with disabilities.

Employees

             As of February 2, 2001, we employed approximately 350 full-time and approximately 990 part-time employees.  We consider our relationships with our employees to be good.  None of our employees are covered by a collective bargaining agreement.

             (d) Financial Information About Geographic Areas

             Since inception, all of our revenues have been derived from, and all of our assets have been located in, the United States.

Item 1A.           CAUTIONARY STATEMENT REGARDING FUTURE RESULTS, FORWARD-LOOKING INFORMATION AND CERTAIN IMPORTANT FACTORS.

             Paper Warehouse makes written and oral statements from time to time regarding its business and prospects, such as projections of future performance, statements of management’s plans and objectives, forecasts of market trends, and other matters that are forward-looking statements within the meaning of Sections 27A of the Securities Act of 1933 and Section 21E of the Securities Act of 1934.  Statements containing the words or phrases “will likely result,” “are expected to,” “will continue,” “is anticipated,” “estimates,” “projects,” “believes,” “expects,” “anticipates,” “intends,” “target,” “goal,” “plans,” “objective,” “should” or similar expressions identify forward-looking statements, which may appear in documents, reports, filings with the Securities and Exchange Commission, news releases, written or oral presentations made by our officers or other representatives to analysts, shareholders, investors, news organizations and others, and discussions with our management and other Company representatives.  For such statements, we claim the protection of the safe harbor for forward-looking statements contained in the Private Securities Litigation Reform Act of 1995.

             Our future results, including results related to forward-looking statements, involve a number of risks and uncertainties.  No assurance can be given that the results reflected in any forward-looking statements will be achieved.  Any forward-looking statements made by us or on our behalf speak only as of the date on which such statement is made.  Our forward-looking statements are based upon assumptions that are sometimes based upon estimates, data, communications and other information from suppliers, government agencies and other sources that may be subject to revision.  We do not undertake any obligation to update or keep current either (i) any forward-looking statement to reflect events or circumstances arising after the date of such statement, or (ii) the important factors that could cause our future results to differ materially from historical results or trends, results anticipated or planned by us, or which are reflected from time to time in any forward-looking statement which may be made by us or on our behalf.

             In addition to other matters identified or described by us from time to time in filings with the SEC, there are several important factors that could cause our future results to differ materially from historical results or trends, results anticipated or planned by us, or results that are reflected from time to time in any forward-looking statement that may be made by us or on our behalf.  Some of these important factors, but not necessarily all of the important factors, include the following:

We Have Experienced Losses and May Not be Profitable

             We incurred a net loss of $434,000 for fiscal 2000, a net loss of $4.4 million for fiscal 1999 and a net loss of $521,000 for fiscal 1998.  Excluding the $4.0 million pre-tax repositioning charge recorded in fiscal 1999, we attribute these losses principally to:

  an immature store base stemming from the opening of 27 Company-owned stores during fiscal 1998, 10 of which were franchise stores that we purchased, and 8 Company-owned stores during fiscal 1999

  increases in competition among party supplies and paper goods retailers in our geographic markets

  increases in store labor expenses primarily due to a rise in the average hourly wage rates and to a lesser degree, additional staff

  increases in general and administrative expenses to support our store base and to build our infrastructure

  increases in interest expense related to increased usage of our revolving line-of-credit during fiscal 2000, our fiscal 1999 issuance of $4.0 million convertible subordinated debt in addition to the amortization of deferred financing costs related to our financing activities

  operational and start-up costs of our e-commerce business of approximately $1.4 million, during fiscal 1999, excluding the impairment charge

             We cannot assure you that we will generate sufficient revenues, or control operating expenses, to achieve or sustain profitability in future years.  If we are unable to achieve profitability in the near future, we may not be able to realize our deferred tax assets associated with our net operating loss carryforwards of approximately $3.3 million at February 2, 2001.  We may decide not to benefit any future losses or we may be required to reserve for a portion of, or write off, these assets.

We May Not Have Sufficient Cash Available to Operate Our Business

             As a result of the continuing liquidity needs of our business, borrowing limits and the possibility of continuing operating losses in our business, it is possible that we may not have available to us adequate liquidity to meet all of the operating cash needs of our business, including paying vendors amounts as they are due.  As a result of a disappointing fiscal 2000 fourth quarter, in which sales were below expectations, we did not generate the cash cushion we expected, or that is required, for us to fund our operations into second quarter.  In order to provide the liquidity we needed for operations, we recently negotiated extended terms with several of our largest vendors.  If we are unable to make these payments on such extended terms, it will be difficult for us to acquire product to remain fully in-stock, which would have a significant impact on our sales.  A substantial portion of our expected cash from operations will be used for the payment of principal and interest, thereby reducing cash available for other purposes including operations.  In the event that we cannot meet our cash needs, we may have to recapitalize or sell assets to meet the operating cash needs.

Our Indebtedness Could Negatively Affect Our Financial Position

             As of February 2, 2001, we had approximately $13.4 million of borrowings outstanding, which include amounts outstanding under our revolving line of credit, capital leases, our mortgage and our subordinated debt.  The Company is substantially more leveraged than certain of its competitors, which might place the Company at a competitive disadvantage.  The substantial level of our indebtedness could:

  impair our ability to obtain additional financing for operations, capital expenditures or general corporate purposes

  cause a substantial portion of our cash flow from operations to be spent on principal and interest payments

  affect our ability to fund our operations

  make us more vulnerable to economic or industry downturns and competitive pressures

  prevent us from making interest and principal payments on our debt obligations

  hinder our ability to adjust to changing market conditions

  prevent us from meeting certain financial tests contained in our debt obligations, which could lead to a default on those obligations

We May Need to Raise Additional Capital to Fund Our Operations

             If the Company is unable to generate sufficient cash from operations, the Company will be required to adopt one or more alternatives such as refinancing or restructuring the indebtedness of the Company, selling assets or seeking to raise additional debt or equity capital.  Financial difficulties of our competitors and our recent losses may affect our ability to obtain financing.  In addition, other financing may not be available, or may not be available on favorable terms.  If adequate funds are not available or are not available on acceptable terms, we may be unable to develop or enhance our operations, products and services, implement our long-term growth strategy, take advantage of future opportunities or respond to competitive pressures.

We May be Unable to Profitably Grow Our Business

             In order to profitably grow our business, we need to increase sales in our existing markets and open stores in existing or new markets.  Opening additional Company-owned stores in existing markets could reduce sales from our stores located in or near those markets and stores opened in new markets may not be profitable.  In addition, the opening of additional stores could put additional strain on our existing store base to leverage the new stores’ fixed cost structure.

Our Plans to Remodel and Relocate Stores May Reduce Profitability

             In fiscal 2001, we plan to remodel five stores and have no current plans to relocate any stores.  Any remodeling or relocating plan is subject to several risks, including the loss of sales during the remodeling or relocation period, cost overruns of the remodeling or relocation and failure to achieve increased sales after the remodeling or relocation.

             We remodel our stores periodically to maintain a fresh look for the customer, standardize store layout and fixtures, and improve merchandise presentation.  Remodeling may be as simple as repainting or creating new signage or as extensive as conducting a total makeover.  We relocate a store when it is too small and there is no room to expand at the existing location or when a store is not performing in its present location and a better location is available.

Our Annual Results Are Significantly Dependent on the Results of Second and Fourth Quarters

             We generate a significant portion of our operating income in our second and fourth fiscal quarters because of the seasonality of our revenues and promotional expenses.  Any factor that negatively affects our revenues or increases our operating expenses during the second and fourth fiscal quarters could negatively affect our annual results of operations.  As a result of the seasonality of our revenues, we expect to incur a loss in the first quarter of fiscal 2001 and for the first quarter of each fiscal year in the foreseeable future.  Although we typically realize strong sales during the third quarter, due to increased promotional activities, we have historically experienced a lower level of operating income for this quarter.

Competition May Reduce Our Revenues and Operating Income

             Increased competition by existing or future competitors may reduce our sales and cause us to incur a loss.  As a result of competition from other specialty party supplies and paper goods retailers, we have experienced reduced sales growth in our existing stores and incurred additional marketing and promotional expenses.  Many of our competitors have substantially greater financial and personnel resources than we do.  Some of our competitors have been, or may be, funded by certain members of the vendor community.  We may also encounter additional competition from new entrants in the future in our existing markets.

Our Business Depends on Continued Good Relations with Our Suppliers

             Our failure to maintain good relationships with our principal suppliers or the loss of our principal suppliers would hurt our business.  Many of our principal suppliers currently provide us with incentives like volume purchasing allowances and trade discounts.  If our suppliers were to reduce or discontinue these incentives, prices from our suppliers would increase and our profitability would be reduced.  Any supplier could discontinue selling to us at any time other than Hallmark Cards, Inc. with which we have a long-term supply agreement.

We Need to Attract and Retain Quality Employees

             Our success depends on attracting and retaining a large and growing number of quality employees, including key employees.  Many of our employees are in entry level or part-time positions with historically high rates of turnover.  Our ability to meet our labor needs while controlling costs is subject to external factors such as unemployment levels, minimum wage legislation and changing demographics.

We May Move to the NASDAQ Bulletin Board

             On February 1, 2001, the NASDAQ Stock Market notified us that we were not in compliance with a NASDAQ SmallCap maintenance standard.  This standard requires that we maintain at least a $1.00 minimum bid price.  We have until May 2, 2001 to comply with the maintenance requirement.  In order to comply, our common stock must trade above $1.00 for at least 10 consecutive trading days prior to May 2, 2001.  If we do not satisfy this maintenance requirement before May 2, 2001, we may decide to apply for quotation on the NASDAQ Bulletin Board, or any other organized market on which our shares may be eligible for trading, or we may decide to appeal the decision by NASDAQ to delist our common stock.  On April 4, 2001 our Board of Directors approved a one-for-three reverse split of our common stock.  The reverse stock split was proposed in order to meet the Nasdaq SmallCap market’s maintenance standard of at least a $1.00 per share minimum bid price.  We anticipate that following the reverse stock split, our common stock will trade at a price that is higher than the $1.00 per share minimum bid price.  However, there can be no assurance that, after the consummation of the reverse stock split, our common stock will trade at three times the market price prior to the reverse stock split or above the $1.00 per share minimum bid price.  As of April 25, 2001, the Company’s stock has traded in excess of $1.00 for seven consecutive days.  There can also be no assurance that we will be able to satisfy the Nasdaq SmallCap Market’s maintenance requirements on a continuing basis.  If our stock does not maintain a price in excess of $1.49 for 30 consecutive trading days, we will be in violation of the minimum market value of public float maintenance requirement.

A Failure in Executing Our Franchise Program May Reduce Our Profitability

             Our growth and success depends in part upon our ability to attract, contract with and retain qualified franchisees.  It also depends upon the ability of those franchisees to operate their stores successfully and promote and develop the Paper Warehouse and Party Universe store concept.  Although we have established criteria to evaluate prospective franchisees, and our franchise agreements include certain operating standards, each franchisee operates his/her store independently.  Various laws limit our ability to influence the day-to-day operations of our franchise stores.  We cannot assure you that franchisees will be able to operate Paper Warehouse stores successfully and in a manner consistent with our concepts and standards.  As a result, our franchisees may operate their stores in a manner that reduces the gross revenues of these stores, and therefore reduces our franchise revenues.

             Paper Warehouse Franchising, Inc., as a franchisor, is subject to both regulation by the Federal Trade Commission and state laws regulating the offer and sale of franchises.  These regulations limit our ability to terminate or refuse to renew franchises.  Our franchisees are also subject to labor laws, including minimum wage requirements, overtime, working and safety conditions and citizenship requirements.  Our failure to obtain or maintain approvals to sell franchises, or a franchisee’s violation of any labor law, could cause us to lose or reduce our franchise revenues.

A Change in Consumer Preferences Could Negatively Affect Our Business

             If consumer demand for single-use, disposable party goods were to diminish, the party supplies and paper goods industry and our revenues would be negatively affected.  For example, if cost increases in raw materials such as paper, plastic, cardboard or petroleum were to cause our prices to increase significantly, consumers might decide to forgo the convenience associated with single-use, disposable products and use standard dinnerware and flatware.  Similarly, changes in consumer preferences away from disposable products in favor of reusable products for environmental or other reasons could reduce the demand for our products.

Regional Risks May Affect Our Business

             Because our operations are located principally in eight metropolitan areas, we are subject to certain regional risks, such as the economy, weather conditions, natural disasters and government regulations.  If any region in which we operate stores were to suffer an economic downturn or other adverse regional risks were to occur, our sales and profitability could decline.

Our Internet Strategy is Not Likely to be Profitable

             Although we have scaled-back the extent of, and minimized our financial exposure to, our e-commerce venture, operation of the website still requires management’s ongoing attention and the dedication of our merchandising, accounting and information systems departments.  In addition, although we have made attempts to minimize the financial impact of the web store, there are still incremental costs to operate the site.  Our website is not likely to generate any profits and we are not likely to recapture the money invested in our Internet strategy.

Our Former Status as an S-Corporation Could Expose Us to Liability

             From February 1993 to November 1997, we operated as an S-Corporation under the Internal Revenue Code of 1986.  In connection with the completion of our initial public offering, we converted to a C-Corporation. If the IRS or any state taxing authority were to challenge our prior S-Corporation status, we could be liable to pay corporate taxes on our income, at the effective corporate tax rate, for all or a part of the period we were an S-Corporation, plus interest and possibly penalties.

We Need to Anticipate and Respond to Merchandising Trends

             Our success depends in part on our ability to anticipate and respond in a timely manner to changing merchandise trends and consumer demands.  We make merchandising decisions well in advance of the seasons during which we will sell the merchandise.  As a result, if we fail to identify and respond quickly to emerging trends, consumer acceptance of the merchandise in our stores could diminish, and we may experience a reduction in revenues.  We sell certain licensed products that are in great demand for short time periods, making it difficult to project our inventory needs for these products.  Significantly greater or less-than-projected product demand, particularly for our juvenile licensed products, could lead to one or more of the following:

•             lost sales due to insufficient inventory

•             higher carrying costs associated with slower turning inventory

•             higher levels of carryover merchandise

•             reduced or eliminated margins due to mark downs on excess inventory

ITEM 2.            PROPERTIES.

             We own a 23,000 square foot building in a suburb of Minneapolis, Minnesota, in which our headquarters are located.  The $1.1 million term note is payable in monthly installments of $8,612, including interest at 7.125%, through May 2009, and is secured by a first mortgage on our office headquarters.

             We lease a 23,600 square foot building in a suburb of Minneapolis, Minnesota for warehouse space.  We lease all the locations for our 98 Company-owned stores.  We anticipate that our new Company-owned stores will typically have ten-year leases with at least one five-year renewal option.

ITEM 3.            LEGAL PROCEEDINGS.

             We are not a party to any material litigation nor are we aware of any threatened litigation that would have a material adverse effect on our business.

ITEM 4.            SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS.

             No matters were submitted to a vote of our security holders during the fourth quarter of the fiscal year ended February 2, 2001.

ITEM 4A.         EXECUTIVE OFFICERS OF THE REGISTRANT.

Directors, Executive Officers and Other Key Personnel

             The following table contains certain information about our directors and executive officers as of March 1, 2001:

Name

Age

Position

Yale T. Dolginow

58 President, Chief Executive Officer and Chairman of the Board
Steven R. Anderson

54 Vice President and Chief Information Officer
Steven P. Durst

32 Vice President of Merchandising
Cheryl W. Newell

47 Vice President and Chief Financial Officer
Arthur H. Cobb

50 Director
Diane C. Dolginow

57 Secretary and Director
Marvin W. Goldstein

57 Director
Jeffrey S. Halpern

58 Director
Martin A. Mayer

58 Director
Richard W. Perkins

70 Director

             The following table contains certain information about our other key personnel as of March 1, 2001:

Name

Age

Position

Michael A. Anderson

40 Vice President of Franchising
Kristen Lenn

33 Vice President of Human Resources
Willard V. Lewis

64 Vice President of Store Development
Carol A. Nelson

50 Vice President of Stores
Diana G. Purcel  34 Vice President, Controller and Chief Accounting Officer

             Yale T. Dolginow has been President, Chief Executive Officer and a director of the Company since 1986.  From 1982 to 1986, Mr. Dolginow served as President and Chief Executive Officer of Carlson Catalog Showrooms, Inc., which was a chain of 59 catalog showrooms located throughout the Midwest.  From 1981 to 1982, Mr. Dolginow served as Assistant to the President of Dayton Hudson Corporation, k/n/a Target Corporation.  From 1978 to 1980, Mr. Dolginow served as President of Modern Merchandising, Inc., a 70-store retail chain operating in several markets, and as Executive Vice President from 1977 to 1978.  From 1968 until 1976, Mr. Dolginow was the Chief Executive Officer and President of Dolgin’s, Inc., a chain of catalog showroom stores that operated in the Kansas City and St. Louis metropolitan markets.  Mr. Dolginow is a director of Richfield Bank & Trust Co. and Bet Shalom Congregation.  Mr. Dolginow and Diane C. Dolginow are husband and wife.

             Steven R. Anderson currently serves as Vice President and Chief Information Officer of the Company and joined us in December 1998.  From May 1997 until June 1998, Mr. Anderson was Senior Vice President and Chief Information Officer for County Seat, a publicly held specialty soft goods retailer.  From 1986 to 1997, Mr. Anderson held a number of information systems positions, including Senior Vice President and Chief Information Officer at Best Buy Co., a publicly-held specialty retailer.

             Steven P. Durst currently serves as Vice President of Merchandising and joined us in 1995.  Mr. Durst joined us as Director of Information Systems, became Vice President of Information Systems in 1997 and assumed his current position in 1998.  From 1995 to 1997 Mr. Durst served as Director of Information Systems for the Company.  From 1990 to 1995 Mr. Durst was employed by Exxon Corporation where he performed various engineering and business planning functions.  Mr. Durst is the son-in-law of Mr. and Mrs. Dolginow.

             Cheryl W. Newell currently serves as Vice President and Chief Financial Officer and joined us in August 1997.  From 1991 to August 1997, Ms. Newell was a Vice President with the Corporate Banking Group at U.S. Bancorp, a bank holding company, responsible for management of desktop technology, disaster recovery and training and development. From 1986 to 1991, Ms. Newell was a Vice President with Citicorp, k/n/a Citigroup, a bank holding company.  From 1976 to 1986, Ms. Newell was a Vice President at Norwest Bank k/n/a Wells Fargo Corporation.

             Arthur H. Cobb has served as a director since 1992.  He is a consultant and certified public accountant. Since 1975, he has been engaged in providing financial consulting services and is President of Cobb & Associates, Ltd.  Mr. Cobb was a partner with Peat Marwick Mitchell & Co., k/n/a KPMG LLP, an international firm of certified public accountants.

             Diane C. Dolginow currently serves as our Secretary and a director and joined us in 1986.  Ms. Dolginow was a director of Dolgin’s Inc. from 1968 to 1976, and since 1994 has been a director on the National Advisory Board of the School of Education at the University of Kansas.  Ms. Dolginow and Mr. Dolginow are husband and wife.

             Marvin W. Goldstein has been a director of the Company since December 1996.  Mr. Goldstein is currently a private investor.  From April 1997 through August 1997, Mr. Goldstein was Executive Vice President and Chief Operating Officer of Regis Corp., a national chain of hair salons.  From August 1995 through April 1997, Mr. Goldstein was Chairman of the Board, Chief Executive Officer and President of Pet Food Warehouse, Inc., a specialty retailer.  From February 1988 to September 1994, Mr. Goldstein served in various positions at the Department Store Division of Dayton Hudson Corporation, k/n/a/ Target Corporation, including President and Chief Operating Officer, and Chairman and Chief Executive Officer.  Mr. Goldstein is a director, and serves on the compensation committee, of each of the following companies: Ali-Mac, A.R.C.A., Inc., Greenspring Company, KBGear, Kidboard, Inc., Red Tag.com, and Wilson’s The Leather Experts.  With the exception of A.R.C.A., Inc. and Wilson’s The Leather Experts, all of the foregoing companies are privately held companies.

             Jeffrey S. Halpern has served as a director since 1997.  He has been Chairman of the Board and Chief Executive Officer of Southwest Casino and Hotel Corp. since 1993.  Mr. Halpern was a partner in the law firm of Popham, Haik, Schnobrich & Kaufman, Ltd. from 1989 until 1993, and a founding partner of Halpern & Druck from 1980 to 1989.

             Martin A. Mayer has been a director of the Company since 1992.  He has been President of SCS Management, Inc. since 2000.  From 1992 to 2000, Mr. Mayer was an independent financial consultant.  Mr. Mayer was a partner with Peat Marwick Mitchell & Co., k/n/a KPMG LLP, a public accounting firm, from 1973 until 1992.  Mr. Mayer is a certified public accountant.  Mr. Mayer is a director of Direct III Marketing and American Select, privately-held companies.

             Richard W. Perkins has been a director of the Company since 2000.  Mr. Perkins is President of Perkins Capital Management, Inc., an investment management company that he founded in 1984. From 1966 to 1984 he served as a vice president of Piper Jaffray, k/n/a/ US Bancorp Piper Jaffrey.  Mr. Perkins is a Chartered Financial Analyst and a fellow of the Financial Analysts Federation.  Mr. Perkins is a director and on the compensation committee of Bio-Vascular, Inc., CNS, Inc., iNTELFILM Corporation, Lifecore Biomedical, Inc., Nortech Systems, Inc., PW Eagle, Inc., and Quantech, Ltd., all public companies.  Mr. Perkins is a director of Vital Holdings, Inc., a public company.

             Michael A. Anderson currently serves as Vice President of Franchising and joined us in 1991.  Mr. Anderson joined us as Controller and assumed his current position in 1999.  From 1987 to 1991, Mr. Anderson was an accountant at Luri, Eiger, Besikof & Company, a Minneapolis public accounting firm.  From 1982 to 1986, Mr. Anderson was a staff accountant with Marvin O. Anderson, LPA, a public accounting firm located in Minnesota.

             Kristen Lenn currently serves as Vice President of Human Resources and joined us in August 1997.  From 1994 to 1997, Ms. Lenn was a Senior Consultant with McGladrey & Pullen LLP a public accounting firm, and provided a wide range of human resources services to clients.

             Willard V. Lewis currently serves as Vice President of Store Development and joined us in 1992.  Mr. Lewis joined us as Director of Development and assumed his current position in 1997.  From 1990 to 1992, Mr. Lewis served as Vice President of Network Facilities Professionals, Inc., a Minnesota-based computer software firm.  Mr. Lewis was employed by Dolgin’s, Inc. from 1970 to 1985.

             Carol A. Nelson currently serves as Vice President of Stores and joined us in 1994.  Ms. Nelson joined us as Director of Stores and held this position until she assumed her current position in 1997.  From 1992 to 1994, Ms. Nelson was Director of Stores of CBR, Inc., a privately owned retailer, specializing in airport retail.  From 1976 to 1992, Ms. Nelson served as a District Manager, managing 17 stores in a five-state area, for Best Products, Inc.

             Diana G. Purcel currently serves as Vice President, Controller and Chief Accounting Officer and joined us in April 1999.  She is a certified public accountant.  Before joining the Company and since March 1998, Ms. Purcel was Divisional Controller for Corporate Planning and Reporting for Damark International, Inc.  From 1994 to 1998, Ms. Purcel was a Senior Analyst with Dayton Hudson Corporation, k/n/a Target Corporation.  Prior to joining Dayton Hudson Corporation and since 1988, Ms. Purcel was a senior auditor with Arthur Andersen LLP.

PART II

ITEM 5.            MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS.

             (a) Market Information

             Since August 4, 2001, our shares of Common Stock have traded on the NASDAQ SmallCap Market under the symbol “PWHS”.  Prior to August 4, 2001 and since November 25, 1997, our shares of Common Stock traded on the NASDAQ National Market under the same symbol.  The following table summarizes the high and low closing sale prices per share of our Common Stock for the periods indicated, as reported on the NASDAQ SmallCap and National Markets.  These prices reflect the retroactive application of our one-for-three reverse stock split as approved by our Board of Directors on April 4, 2001, as if the reverse stock split had occurred on January 30, 1999.  These prices do not include commissions, mark-ups or markdowns. 

Fiscal Year 2000

High

Low

First Quarter $5.25 $2.64
Second Quarter 4.68 1.89
Third Quarter 5.07 3.00
Fourth Quarter 4.32 2.16
     
Fiscal Year 1999

High

Low

First Quarter $6.75 $5.07
Second Quarter 9.18 5.10
Third Quarter 7.50 4.50
Fourth Quarter 6.57 4.14

             (b) Holders

               As of April 25, 2001 we had approximately 190 holders of record of our Common Stock.

             (c) Dividends

             We have never declared or paid any cash or stock dividends with respect to our Common Stock, as it is our policy, and the policy of our Board of Directors, to retain any earnings to provide for our growth and development.

             (d) Recent Sale of Unregistered Securities

             We did not engage in any unregistered sales of equity securities during our fiscal year ended February 2, 2001.

ITEM 6.            SELECTED FINANCIAL DATA.

             The Selected Financial Data presented below should be read in conjunction with the Consolidated Financial Statements and notes thereto included elsewhere in this Form 10-K, and in conjunction with “Management's Discussion and Analysis of Financial Condition and Results of Operations” included elsewhere in this Form 10-K.  The Selected Financial Data as of and for the fiscal years ended February 2, 2001 and January 28, 2000 (fiscal years 2000 and 1999) have been derived from our Consolidated Financial Statements as audited by Grant Thornton LLP, independent certified public accountants.  The Selected Financial Data as of and for the three years ended January 29, 1999 (fiscal years 1998, 1997 and 1996) have been derived from our Consolidated Financial Statements as audited by KPMG LLP, independent certified public accountants.

Summary of Financial and Operating Data
(Dollars in thousands, except per share data)

  Fiscal Year

           
  2000

1999

1998

1997

1996

Statement of Operations Data:          
   Revenues $90,246 $82,371 $63,491 $52,949 $43,002
   Repositioning (credits) charge (970) 3,962 -- -- --
   Operating income (loss) 605 (6,496)