Table of Contents
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D. C. 20549
FORM 10-K
þ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d)
OF THE SECURITIES EXCHANGE ACT OF 1934
For the Fiscal Year Ended December 31, 2004
OR
¨ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d)
OF THE SECURITIES EXCHANGE ACT OF 1934
COMMISSION FILE NUMBER 1-16477
COVENTRY HEALTH CARE, INC.
(Exact name of registrant as specified in its charter)
| Delaware | 52-2073000 | |
| (State or other jurisdiction of incorporation or organization) | (I.R.S. Employer Identification Number) |
6705 Rockledge Drive, Suite 900, Bethesda, Maryland 20817
(Address of principal executive offices) (Zip Code)
Registrants telephone number, including area code: (301)581-0600
Securities registered pursuant to Section 12(b) of the Act: None
Securities registered pursuant to Section 12(g) of the Act:
Common Stock, $.01 par value
Common Stock purchase rights
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes þ No ¨
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrants knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. ¨
Indicate by check mark whether the registrant is an accelerated filer (as defined in the Securities Exchange Act of 1934 Rule 12b - 2) Yes þ No ¨
The aggregate market value of the registrants voting Common Stock held by non - affiliates of the registrant as of June 30, 2004 (computed by reference to the closing sales price of such stock on the NYSE® stock market on such date) was $4,381,325,720.
As of February 28, 2005, there were 107,006,167 shares of the registrants voting Common Stock outstanding.
DOCUMENTS INCORPORATED BY REFERENCE
Parts of the registrants Proxy Statement for its 2005 Annual Meeting of Shareholders to be filed with the Commission pursuant to Regulation 14A subsequent to the filing of this Form 10-K Report are incorporated by reference in Items 10 through 14 of Part III hereof.
2
This Form 10-K contains forward-looking statements which are subject to risks and uncertainties in accordance with the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Forward-looking statements, typically include assumptions, estimates or descriptions of our future plans, strategies and expectations, and are generally identifiable by the use of the words anticipate, will, believe, estimate, expect, intend, seek, or other similar expressions. Examples of these include discussions regarding our operating and growth strategy, projections of revenue, income or loss and future operations. Unless this Form 10-K indicates otherwise or the context otherwise requires, the terms we, our, our Company, the Company or us as used in this Form 10-K refer to Coventry Health Care, Inc. and its subsidiaries as of December 31, 2004 and exclude First Health Group Corp (First Health).
These forward-looking statements may be affected by a number of factors, including, but not limited to, the Risk Factors contained in Managements Discussion and Analysis of Financial Condition and Results of Operations in this Form 10-K. Actual operations and results may differ materially from those expressed in this Form 10-K. Among the factors that may materially affect our business are increases in medical costs, difficulties in increasing premiums due to competitive pressures, unanticipated revenue short falls in recently acquired companies, price restrictions under Medicaid and Medicare, problems in integrating or realizing efficiencies in acquired companies, issues related to product marketing and imposition of regulatory restrictions, costs, or penalties. Other factors that may materially affect the Companys business include issues related to the inability in obtaining or maintaining favorable contracts with health care providers, credit risks on global capitation arrangements, financing costs and contingencies, the ability to increase membership and premium rates, issues relating to our recent acquisition of First Health, and litigation risk.
We are a leading publicly traded managed health care company with 2.5 million members as of December 31, 2004. We operate a diversified portfolio of local market health plans serving 15 markets, primarily in the Mid-Atlantic, Midwest and Southeast United States. Our health plans are operated under the names Altius Health Plans, Carelink Health Plans, Coventry Health Care, Coventry Health and Life, Group Health Plan, HealthAmerica, HealthAssurance, HealthCare USA, OmniCare, PersonalCare, SouthCare, Southern Health and WellPath. Our health plans generally are located in small to mid-sized metropolitan areas.
Coventry was incorporated under the laws of the State of Delaware on December 17, 1997 and is the successor to Coventry Corporation, which was incorporated on November 21, 1986. Our Annual Report on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K and amendments to these reports, and recent press releases can be found, within one week of being filed with or furnished to the Securities and Exchange Commission and free of charge, on the Internet at www.coventryhealth.com.
We offer a broad range of managed care products to a broad cross-section of employers including federal, state, and local governments. In addition, in selected markets, we participate in Medicaid and Medicare Advantage programs. Our products include traditional health maintenance organization (HMO) products, preferred provider organizations (PPOs) and point of service products (POS). We offer these products on an underwritten or risk basis where we receive a monthly premium in exchange for assuming underwriting risks including all medical and administrative costs, as well as on a self-funded basis where we perform administrative services only for a fee and the customer assumes the risk for all medical costs. Within these products, we also offer consumer-directed benefit options including health reimbursement accounts (HRAs) and health savings accounts (HSAs). Our Medicare Advantage and Medicaid products are risk products.
In late January 2005, we acquired First Health Group Corp, which operates one of the largest national preferred provider organization networks and is a major national provider of non risk administrative and medical management services to commercial, governmental and third party payor customers.
Commercial Risk
Our health plans and insurance companies offer employer groups a full range of commercial risk products, including HMO, PPO and POS products. We design our products to meet the needs and objectives of a wide range of employers and members and to comply with the regulatory requirements in the markets in which we operate. We had 1.5 million commercial risk members as of December 31, 2004 that accounted for $4.0 billion of revenue in 2004.
3
Our products vary with respect to the level of benefits provided, the costs to be paid by employers and members, including deductibles and co-payments, and our members access to providers without referral or preauthorization requirements.
Our HMO products provide comprehensive health care benefits to members, including ambulatory and inpatient physician services, hospitalization, pharmacy, mental health and ancillary diagnostic and therapeutic services. In general, a fixed monthly membership fee covers all HMO services although some benefit plans require co-payments or deductibles in addition to the basic membership fee. A primary care physician assumes overall responsibility for the care of a member, including preventive and routine medical care and referrals to specialists and consulting physicians. While an HMO members choice of providers is limited to those within the health plans HMO network, the HMO member is typically entitled to coverage of a broader range of health care services than is covered by typical reimbursement or indemnity policies. Furthermore, many of our HMO plans have added features to more easily allow direct access to providers.
Our risk-based PPO and POS products also provide comprehensive managed health care benefits to members, but allow members to choose their health care providers at the time medical services are required and allow members to use providers that do not participate in our managed care networks. If a member chooses a non-participating provider, deductibles, co-payments and other out-of-pocket costs to the member generally are higher than if the member chooses a participating provider. Premiums for our PPO and POS products typically are lower than HMO premiums due to the increased out-of-pocket costs borne by the members.
Medicare Advantage
As of December 31, 2004, we operated three Medicare Advantage (Medicare) HMOs in four states covering 65,000 members. We also operated four Medicare demonstration PPOs in six states covering 4,000 members. These demonstrations will continue through 2005. In addition, we managed one Medicare alternative payment demonstration HMO in two states covering 3,000 members, for which we assumed no underwriting risk. This demonstration terminated on December 31, 2004. The Medicare Advantage line of business accounted for $564.8 million of revenue in 2004.
Under the Medicare contracts, we receive a county-specific fixed premium per member per month (PMPM) from the Centers for Medicare and Medicaid Services (CMS). In 2004, 70% of this premium was based on certain demographic adjusters of the Medicare population and 30% reflected individually determined health risk adjusters. In 2005, 2006 and 2007, fifty, seventy-five and one hundred percent, respectively, of the CMS premium will be based on individually determined health risk adjusters. The average increase of the CMS rates for Coventry service area counties in 2004 was 3.2%. The Medicare Prescription Drug, Improvement and Modernization Act of 2003 provided for an additional 4.5% increase to the CMS premium for 2004. The additional revenue was applied to reducing member cost sharing, increasing benefits and/or provider stabilization as required by law. An additional 3% revenue increase was the result of changes in risk scores and the change in the blend from 10% to 30%. These increases resulted in a total average increase in 2004 for all of our markets of 10.7%. In the HMO alternative payment demonstration, we provide only administrative services to an employer retiree account for a fixed administrative fee with 10% of that fee at risk as part of an agreement among CMS, the employer and Coventry. PPO products in all markets benefit from a risk sharing arrangement with CMS.
Medicaid
We offer health care coverage to Medicaid recipients in eight states which, as of December 31, 2004, covered 397,000 members and accounted for $609.6 million of revenue in 2004. The Medicaid Management Care agreement is a contract with each individual state. Under a Medicaid contract, the participating state pays a monthly premium per member based on the age, sex, eligibility category and in some states, county or region of the Medicaid member enrolled. In some states, these premiums are adjusted according to the health risk associated with the individual member. The majority of the Medicaid members are in the Michigan, Missouri and Pennsylvania markets, representing 86.7% of our total Medicaid membership.
Financial Information
Required financial information related to our business segments is set forth in Note N of our consolidated financial statements.
4
Management Services
We offer management services and access to our provider networks to employers that self-insure their employee health benefits. The management services we provide typically include network management, claims processing, utilization review and quality assurance. For our management services, we receive a fixed fee for the access to our provider networks and the management services we provide and assume no underwriting risk. As of December 31, 2004, we had approximately 560,000 non-risk members.
We offer a product to third-party payors under which we provide access to our provider networks for members of self-insured employers, as well as the benefits of our provider pricing arrangements, claims repricing and utilization review services. We do not assume underwriting risk for these services.
These management services accounted for $113.4 million of revenue for the year ended December 31, 2004.
The geographic markets in which we operate are described as follows:
5
The following tables show the total number of members as of December 31, 2004 and 2003 (in thousands) and the percentage change in membership between these dates.
| December 31, | Percent | ||
|---|---|---|---|
| 2004 |
2003 |
Change | |
| Membership by market: | |||
| Delaware | 102 | 104 | (1.9%) |
| Georgia | 73 | 80 | (8.8%) |
| Illinois | 87 | 75 | 16.0% |
| Iowa | 66 | 96 | (31.3%) |
| Kansas | 209 | 222 | (5.9%) |
| Louisiana | 76 | 73 | 4.1% |
| Michigan | 62 | 0 | -- |
| Missouri | 495 | 470 | 5.3% |
| Nebraska | 50 | 48 | 4.2% |
| North Carolina | 119 | 118 | 0.8% |
| Pennsylvania | 740 | 694 | 6.6% |
| Utah | 187 | 169 | 10.7% |
| Virginia | 169 | 155 | 9.0% |
| West Virginia | 74 | 79 | (6.3%) |
| Total membership | 2,509 | 2,383 | 5.3% |
| December 31, | Percent | ||
|---|---|---|---|
| 2004 |
2003 |
Change | |
| Risk membership: | |||
| Commercial | 1,483 | 1,510 | (1.8%) |
| Medicare | 69 | 65 | 6.2% |
| Medicaid | 397 | 324 | 22.5% |
| Total risk membership | 1,949 | 1,899 | 2.6% |
| Non-risk membership | 560 | 484 | 15.7% |
| Total membership | 2,509 | 2,383 | 5.3% |

6
Our health plans maintain provider networks that furnish health care services through contractual arrangements with physicians, hospitals and other health care providers. All of our health plans currently offer an open panel delivery system. In an open panel structure, individual physicians or physician groups contract with the health plans to provide services to members but also maintain independent practices in which they provide services to individuals who are not members of our health plans.
We have capitation arrangements for certain ancillary health care services, such as mental health care, and a small percentage of our membership is covered by global capitation arrangements. Under the typical arrangement, the provider receives a fixed percentage of premium to cover all the medical costs provided to the globally capitated members. Under some capitated arrangements, physicians may also receive additional compensation from risk sharing and other incentive arrangements. Global capitation arrangements limit our exposure to the risk of increasing medical costs, but expose us to risk as to the adequacy of the financial and medical care resources of the provider organization. We are ultimately responsible for the coverage of our members pursuant to the customer agreements. To the extent that the respective provider organization faces financial difficulties or otherwise is unable to perform its obligations under the capitation arrangements, we will be required to perform such obligations. Consequently, we may have to incur costs in excess of the amounts we would otherwise have to pay under the original global or ancillary capitation arrangements. Medical costs associated with capitation arrangements made up approximately 7.1%, 9.9%, and 8.9% of our total medical costs for the years ended December 31, 2004, 2003 and 2002, respectively. Membership associated with global capitation arrangements was approximately 127,000, 145,000 and 116,000 as of December 31, 2004, 2003 and 2002, respectively. We consider the risk associated with these arrangements to be insignificant.
Most contracted primary care and specialist physicians are compensated under a discounted fee-for-service arrangement. The majority of our contracts with hospitals provide for inpatient per diem or per case hospital rates. Outpatient services are contracted on a discounted fee-for-service, a per case basis or in some instances a discount from charges basis. We pay ancillary providers on a fixed fee schedule or a capitation basis. Prescription drug benefits are provided through a formulary comprised of an extensive list of drugs. Drug prices are negotiated through a network of pharmacies in the markets in which we operate at discounted rates.
We have established systems to monitor the availability, appropriateness and effectiveness of the patient care we provide. We collect utilization data in each of our markets that we use to analyze over-utilization or under-utilization of services and to assist our health plans in providing appropriate care for their members and improving patient outcomes in a cost efficient manner. Our corporate office monitors the medical management policies of our health plans and assists our health plans in implementing disease management programs, quality assurance programs and other medical management tools. In addition, our health plans have internal quality assurance review committees made up of practicing physicians and staff members whose responsibilities include periodic review of medical records, development and implementation of standards of care based on current medical literature and the collection of data relating to results of treatment.
We have developed a comprehensive disease management program that identifies those members having certain chronic diseases, such as asthma and diabetes. Our case managers proactively work with members and their physicians to facilitate appropriate treatment, help to ensure compliance with recommended therapies and educate members on lifestyle modifications to manage the disease. We believe that our disease management program promotes the delivery of efficient care and helps to improve the quality of health care delivered.
Each of our health plans either employs or contracts with physicians as medical directors who monitor the quality and appropriateness of the medical services provided to our members. The medical directors supervise medical managers who review and approve requests by physicians to perform certain diagnostic and therapeutic procedures, using nationally recognized clinical guidelines developed based on nationwide benchmarks that maximize efficiency in health care delivery and InterQual, a nationally recognized evidence-based set of criteria developed through peer review medical literature. Medical managers also continually review the status of hospitalized patients and compare their medical progress with established clinical criteria, make hospital rounds to review patients medical progress and perform quality assurance and utilization functions.
Medical directors also monitor the utilization of diagnostic services and encourage the use of outpatient surgery and testing where appropriate. Data showing each physicians utilization profile for diagnostic tests, specialty referrals and hospitalization are collected by each health plan and presented to the health plans physicians. The medical directors monitor these results in an attempt to ensure the use of cost-effective, medically appropriate services.
We also focus on the satisfaction of our members. We monitor appointment availability, member-waiting times, provider environments and overall member satisfaction. Our health plans continually conduct membership surveys of existing employer groups concerning the quality of services furnished and suggestions for improvement.
7
We believe that integrated and reliable information technology systems are critical to our success. We have implemented advanced information systems to improve the operating efficiency of our health plans, support medical management, underwriting and quality assurance decisions and effectively service our employer customers, members and providers. Each of our health plans operates on a single financial reporting system along with a common, fully integrated application which encompasses all aspects of our commercial, government and non-risk business, including enrollment, provider referrals, claims processing and premium billing.
We have dedicated in-house teams providing infrastructure and application support services to our members. Our data warehouse collects information from all of our health plans and uses it in medical management to support our underwriting, product pricing, quality assurance, rates, marketing and contracting functions. Our centralized data center processes approximately 21 million claims annually. We have dedicated in-house teams that convert acquired health plans to our information systems as soon as possible following the closing of the acquisition.
Approximately 65% of all claim transactions are processed via electronic data interface which supports our ability to auto adjudicate 80% of all claims.
The Health Insurance Portability and Accountability Act (HIPAA) of 1996 imposed new requirements relating to the standardization of electronic healthcare transactions, privacy and security. Dedicated HIPAA project teams, along with a senior management steering committee, have been created to ensure that we have satisfied all applicable requirements. The HIPAA projects for privacy and for transaction and code sets were delivered on schedule by the mandatory compliance dates. We are continuing to work on HIPAA security and expect to complete all remaining security required enhancements to our systems and business processes by the mandatory compliance date.
Our health plans market commercial HMO, POS and PPO products to employer group purchasers in our local markets on both a fully insured and self-funded basis. Among small and medium size employers, our commercial products are most commonly offered on an exclusive basis. In the large group segment, our products may be made available to employees as one option among multiple carriers. In all size segments, employers generally pay a large part of their employees health care premiums, although we have witnessed a trend toward a growing portion of that cost being assumed by employees. Typically our employer group contracts are renewed annually.
To respond to market demand, our health plans have expanded the number of lower cost product options made available to employee group purchasers. These include our FlexChoice products, a family of products whereby the employer bears a substantially greater proportion of healthcare costs through mechanisms such as health reimbursement accounts. In addition, we offered Health Savings Accounts, which are tax-advantage employee savings accounts for healthcare expenses, in most markets effective January 2005.
We maintain an active presence in the communities served by our health plans through participation in health fairs, special childrens programs and other community activities, which we believe enhances our visibility and reputation in these communities. We market our managed care products and services through our own sales staff and a network of several thousand independent brokers and agents. Our local direct sales staff and independent brokers and agents market our health plans, seeking to attract new employer customers and members and retain our existing employer customers and members. We compensate our direct sales staff through a combination of base salary and incentive arrangements. We compensate our independent brokers and agents on a commission basis.
Our direct sales staff and independent brokers and agents typically market our managed care products and services to employers in a two-step process in which presentations are made first to employers to secure contracts to provide health benefits. In most instances, our sales are made on a complete replacement basis. If we are co-existing in an employer account with another carrier, our direct sales staff will then be involved in the solicitation of members from the employee base during periodic open enrollments during which employees are permitted to change health care programs. In some markets, we use workplace presentations, direct mail and radio and television advertisements to market to prospective members.
Our Medicaid products are marketed to Medicaid recipients by state Medicaid authorities. We market our Medicare products to both individuals and retirees of employer groups that provide benefits to retirees through television, radio, newspaper and billboard advertising and direct mail. Our Medicaid and Medicare contracts are renewable annually. Medicare enrollees may disenroll monthly. Medicaid enrollees may disenroll monthly or annually, depending on the jurisdiction.
8
Our commercial business is diversified across a large customer base and there are no commercial groups that make up 10% or more of our managed care premiums. We received 10.9%, 10.8% and 12.3% of our managed care premiums for the years ended December 31, 2004, 2003 and 2002, respectively, from the Federal Medicare program throughout our various markets. We also received 11.7%, 11.8% and 13.1% of our managed care premiums for the years ended December 31, 2004, 2003 and 2002, respectively, from our state-sponsored Medicaid programs throughout our various markets. In 2004, the State of Missouri accounted for over half our Medicaid premiums.
The managed care industry is highly competitive, both nationally and in the individual markets we serve. Generally, in each market, we compete against local Blue Cross Blue Shield affiliated health plans, locally-owned plans and provider sponsored plans. In certain markets, we also compete with national health plans. We compete for employer groups and members primarily on the basis of the price of the benefit plans offered, locations of the health care providers, reputation for quality care, financial stability, comprehensiveness of coverage, diversity of product offerings and access to care. We also compete with other managed care organizations and indemnity insurance carriers in obtaining and retaining favorable contracts for health care services and supplies.
Our Board of Directors has adopted a Code of Business Conduct and Ethics applicable to the members of our Board of Directors and our officers, including our Chief Executive Officer, Chief Financial Officer, Controller and our employees. In addition, the Board of Directors has adopted Corporate Governance Guidelines and committee charters for our Audit Committee, Compensation Committee and Nominating/Corporate Governance Committee. Our Code of Business Conduct and Ethics, Corporate Governance Guidelines and current committee charters can be accessed on our website at www.coventryhealth.com or may be requested by writing to the following address: Coventry Health Care, Inc., Attn: Corporate Secretary, 6705 Rockledge Drive, Suite 900, Bethesda, Maryland, 20817.
As a managed health care company, we are subject to extensive government regulation of our products and services. The laws and regulations affecting our industry generally give state and federal regulatory authorities broad discretion in their exercise of supervisory, regulatory and administrative powers. These laws and regulations are intended primarily for the benefit of the members of the health plans. Managed care laws and regulations vary significantly from jurisdiction to jurisdiction and changes are frequently considered and implemented.
State Regulation
The states served by our health plans provide the principal legal and regulatory framework for the commercial risk products offered by our insurance companies and HMO subsidiaries. One of our insurance company subsidiaries, Coventry Health and Life Insurance Company (CH&L), offers managed care products, primarily PPO and POS products, in conjunction with our HMO subsidiaries in states where HMOs are not permitted to offer these types of health care benefits. CH&L does not currently offer traditional health indemnity insurance.
Our regulated subsidiaries are required by state law to file periodic reports and to meet certain minimum capital and deposit and/or reserve requirements and may be restricted from paying dividends to the parent or making other distributions or payments under certain circumstances. They also are required to provide their members with certain mandated benefits. Our HMO subsidiaries are required to have quality assurance and educational programs for their professionals and enrollees. Certain states laws further require that representatives of the HMOs members have a voice in policy making. Most states impose requirements regarding the prompt payment of claims and several states permit any willing provider to join our network. Compliance with any willing provider laws could increase our costs of assembling and administering provider networks.
We also are subject to the insurance holding company regulations in the states in which our regulated subsidiaries operate. These laws and associated regulations generally require registration with the state department of insurance and the filing of reports describing capital structure, ownership, financial condition, certain inter-company transactions and business operations. Most state insurance holding company laws and regulations require prior regulatory approval or, in some states, prior notice, of acquisitions or similar transactions involving regulated companies, and of certain transactions between regulated companies and their parents. In connection with obtaining regulatory approvals of acquisitions, we may be required to agree to maintain capital of regulated subsidiaries at specified levels, to guarantee the solvency of such subsidiaries or to other conditions. Generally, our regulated subsidiaries are limited in their ability to pay dividends to their parent due to the requirements of state regulatory agencies that the subsidiaries maintain certain minimum capital balances.
9
Most states now impose risk-based or other net worth-based capital requirements on our regulated entities. These requirements assess the capital adequacy of the regulated subsidiary based upon the investment asset risks, insurance risks, interest rate risks and other risks associated with the subsidiarys business. If a subsidiarys capital level falls below certain required capital levels, it may be required to submit a capital corrective plan to regulatory authorities, and at certain levels may be subjected to regulatory orders, including regulatory control through rehabilitation or liquidation proceedings. See Part II, Item 7, Managements Discussion and Analysis of Financial Condition and Results of Operations - Liquidity and Capital Resources for more information.
Federal Regulation
The Health Insurance Portability and Accountability Act of 1996 (HIPAA) imposes requirements relating to a variety of issues that affect the Companys business, including the privacy and security of medical information, limits on exclusions based on preexisting conditions for certain plans, guaranteed renewability of health care coverage for most employers and individuals and administrative simplification procedures involving the standardization of transactions and the establishment of uniform health care provider, payor and employer identifiers. Various agencies of the federal government have issued regulations to implement certain sections of HIPAA.
For example, the Department of Health and Human Services issued a final rule that establishes the standard data content and format for the electronic submission of claims and other administrative health transactions. We are compliant with the electronic data standards established by the final rule.
Further, the Department of Health and Human Services has issued a final privacy rule that applies to individually identifiable health information. The primary purposes of the privacy rule are to protect and enhance the rights of consumers by providing them access to their health information and controlling the inappropriate use of that information, and to improve the efficiency and effectiveness of health care delivery by creating a national framework for health privacy protection that builds on efforts by states, health systems, individual organizations and individuals. We are compliant with the final rule.
On January 5, 2001, the U.S. Department of Labors Pension and Welfare Benefits Administration, the IRS and the Department of Health and Human Services issued two regulations that provide guidance on the nondiscrimination provisions under the HIPAA as they relate to health factors and wellness programs. These nondiscrimination provisions prohibit a group health plan or group health insurance issuer from denying an individual eligibility for benefits or charging an individual a higher premium based on a health factor. We currently do not believe that these regulations will have a material adverse effect on our business.
On February 20, 2003, the Department of Health and Human Services issued its final rule for security standards under the HIPAA. This rule establishes minimum standards for the security of electronic individually identifiable health information. The compliance date for the security standards rule is April 20, 2005. We have implemented a plan of action to achieve compliance with the final security standards rule by the compliance date.
The provision of services to certain employee health benefit plans is subject to the Employee Retirement Income Security Act of 1974 (ERISA). ERISA regulates certain aspects of the relationships between us and employers who maintain employee benefit plans subject to ERISA. Some of our administrative services and other activities may also be subject to regulation under ERISA. In addition, some states require licensure or registration of companies providing third party claims administration services for benefit plans. We provide a variety of products and services to employee benefit plans that are covered by ERISA.
The U.S. Department of Labor adopted federal regulations that establish claims procedures for employee benefit plans under ERISA (insured and self-insured). The regulations shorten the time allowed for health and disability plans to respond to claims and appeals, establishes requirements for plan responses to appeals and expands required disclosures to participants and beneficiaries. These regulations have not had a material adverse effect on our business.
Medicare and Medicaid
Some of our health plans contract with the Centers for Medicare and Medicaid Services (CMS) to provide services to Medicare beneficiaries pursuant to the Medicare program. Some of our health plans also contract with states to provide health benefits to Medicaid recipients. As a result, we are subject to extensive federal and state regulations. CMS may audit any health plan operating under a Medicare contract to determine the plans compliance with federal regulations and contractual obligations.
10
CMS and the appropriate state regulatory agency have the right to audit any health plan operating under a Medicaid managed care contract to determine the plans compliance with state and federal law. In some instances, states engage peer review organizations to perform quality assurance and utilization review oversight of Medicaid managed care plans. Our health plans are required to abide by the peer review organizations standards.
CMS rules require Medicaid managed care plans to have beneficiary protections and protect the rights of participants in the Medicaid program. Specifically, states must assure continuous access to care for beneficiaries with ongoing health care needs who transfer from one health plan to another. States and plans must identify enrollees with special health care needs and assess the quality and appropriateness of their care. These requirements have not had a material adverse effect on our business.
The federal anti-kickback statute imposes criminal and civil penalties for paying or receiving remuneration (which is deemed to include a kickback, bribe or rebate) in connection with any federal health care program, including the Medicare, Medicaid and Federal Employees Health Benefits Programs. The law and related regulations have been interpreted to prohibit the payment, solicitation, offering or receipt of any form of remuneration in return for the referral of federal health care program patients or any item or service that is reimbursed, in whole or in part, by any federal health care program. Similar anti-kickback provisions have been adopted by many states, which apply regardless of the source of reimbursement.
With respect to the federal anti-kickback statute, there exists a statutory exception and two safe harbors addressing certain risk-sharing arrangements. A safe harbor is a regulation that describes relationships and activities that are deemed not to violate the federal anti-kickback statute. However, failure to satisfy each criterion of an applicable safe harbor does not mean that the arrangement constitutes a violation of the law; rather the arrangement must be analyzed on the basis of its specific facts and circumstances. We believe that our risk agreements satisfy the requirements of these safe harbors. In addition, the Office of the Inspector General has adopted other safe harbor regulations that relate to managed care arrangements. We believe that the incentives offered by our health plans to Medicare and Medicaid beneficiaries and the discounts our plans receive from contracting health care providers satisfy the requirements of these safe harbor regulations. We believe that our arrangements do not violate the federal or similar state anti-kickback laws.
CMS has promulgated regulations that prohibit health plans with Medicare contracts from including any direct or indirect payment to physicians or other providers as an inducement to reduce or limit medically necessary services to a Medicare beneficiary. These regulations impose disclosure and other requirements relating to physician incentive plans such as bonuses or withholds that could result in a physician being at substantial financial risk as defined in Medicare regulations. Our ability to maintain compliance with such regulations depends, in part, on our receipt of timely and accurate information from our providers. Although we believe we are in compliance with all such Medicare regulations, we are subject to future audit and review.
Federal Employees Health Benefits Program
We contract with the Office of Personnel Management (OPM) to provide managed health care services under the Federal Employee Health Benefits Program (FEHBP). These contracts with the OPM and applicable government regulations establish premium rating arrangements for this program. The OPM conducts periodic audits of its contractors to, among other things, verify that the premiums established under its contracts are in compliance with the community rating and other requirements under FEHBP. The OPM may seek premium refunds or institute other sanctions against health plans that participate in the program.
Managed Care Legislative Proposals
Numerous proposals have been introduced in the U.S. Congress and various state legislatures relating to managed health care reform. The provisions of legislation that may be adopted at the state level cannot be accurately and completely predicted at this time, and we therefore cannot predict the effect of proposed legislation on our operations. On the federal level, it is possible that some form of managed health care reform may be enacted. At this time, it is unclear as to when any legislation might be enacted or the content of any new legislation, and we cannot predict the effect on our operations of the proposed legislation or any other legislation that may be adopted.
The Medicare Prescription Drug, Improvement and Modernization Act of 2003
On December 8, 2003, President George W. Bush signed into law the Medicare Prescription Drug, Improvement and Modernization Act of 2003. This Act makes changes to the existing Medicare law, including the creation of a new outpatient drug benefit beginning in 2006 and an immediate drug discount card for the interim period until January 1, 2006. The Act makes managed care organizations eligible to be sponsors of both the drug card and drug benefit plan programs. Our members have access to a CMS endorsed prescription drug discount card throughout 2004 and 2005. We are currently monitoring the implementation of the law to determine how it will impact our offerings in 2006 and will continue to monitor this issue as new regulations are released.
11
In the normal course of business, we have been named as a defendant in various legal actions such as actions seeking payments for claims denied by the Company, medical malpractice actions, employment related claims and other various claims seeking monetary damages. The claims are in various stages of proceedings and some may ultimately be brought to trial. Incidents occurring through December 31, 2004 may result in the assertion of additional claims. We maintain general liability, professional liability and employment practices liability insurances in amounts that we believe are appropriate, with varying deductibles for which we maintain reserves. The professional liability and employment practices liability insurances are carried through our captive subsidiary.
At February 28, 2005, we employed approximately 10,280 persons, including First Health, none of whom are covered by a collective bargaining agreement.
We began operations in 1987 with the acquisition of the American Service Companies entities, including Coventry Health and Life Insurance Company. We have grown substantially through acquisitions. The table below summarizes all of our significant acquisitions through December 31, 2004. See Note B to the consolidated financial statements for additional information on the most recent acquisitions.
| Acquisition |
Markets |
Type of Business |
Year Acquired |
|---|---|---|---|
| American Service Company (ASC) entities | Multiple Markets | Multiple Products | 1987 |
| HealthAmerica Pennsylvania, Inc. (HAPA) | Pennsylvania | HMO | 1988 |
| Group Health Plan, Inc. (GHP) | Missouri | HMO | 1990 |
| Southern Health Services, Inc. (SHS) | Virginia | HMO | 1994 |
| HealthCare USA, Inc. (HCUSA) | Multiple Markets | Medicaid | 1995 |
| Principal Health Care, Inc. (PHC) | Multiple Markets | HMO | 1998 |
| Carelink Health Plans (Carelink) | West Virginia | HMO | 1999 |
| Kaiser Foundation Health Plan of North Carolina (Kaiser - NC) | North Carolina | HMO | 1999 |
| PrimeONE, Inc. (PrimeONE) | West Virginia | HMO | 2000 |
| Maxicare Louisiana, Inc. (Maxicare) | Louisiana | HMO | 2000 |
| WellPath Community Health Plans (WellPath) | North Carolina | HMO | 2000 |
| Prudential Health Care Plan, Inc. (Prudential) | Missouri | Medicaid | 2000 |
| Blue Ridge Health Alliance, Inc. (Blue Ridge) | Virginia | HMO | 2001 |
| Health Partners of the Midwest (Health Partners) | Missouri | HMO | 2001 |
| Kaiser Foundation Health Plan of Kansas City, Inc. (Kaiser - KC) | Kansas | HMO | 2001 |
| NewAlliance Health Plan, Inc. (NewAlliance) | Pennsylvania | HMO | 2002 |
| Mid-America Health Partners, Inc. (Mid-America) | Kansas | HMO | 2002 |
| PersonalCare Health Management, Inc. (PersonalCare) | Illinois | HMO | 2003 |
| Altius Health Plans, Inc. (Altius) | Utah | HMO | 2003 |
| OmniCare Health Plan (OmniCare) | Michigan | Medicaid | 2004 |
On January 28, 2005, we completed the acquisition of First Health, our largest acquisition to date. First Health operates a national preferred-provider network of over 450,000 physicians and 4,300 hospitals in all 50 states, District of Columbia and Puerto Rico and specializes in providing large payors with integrated managed care solutions, including network access, administrative services and medical and disease management. We believe the combination of Coventry and First Health creates a leading health benefits company with the size, scale and product breadth to be a market leader with significant growth opportunities. First Healths strengths and business mix are highly complementary to our existing business, enabling the following benefits, among others:
12
We have the following federally registered service marks: Advantra, Altius Health Plans blue logo, Be Sure, Carelink, CCN, CCN with shadow logo, CCN logo without shadow, Compare, ConfidentCare, Coventry, Coventry FlexChoice, Coventry Healthy Choices Program, Coventry USA, DirectorEase, First Claim, First Health, First Health Services Corporation, First Health with stylized heart logo, GHP, GHP logo, GHP Network Connection, HealthAmerica, HealthAssurance, HealthAssurance Flex, heart logo, Its That Simple, Making Health Care as Simple as 1, 2, 3, Mid America Health logo, PersonalCare What you want in a health plan and design, POW, POW-Providers on the Web, POW Providers on the Web logo, Sensicare, SouthCare, SouthCare Medical Alliance logo, True to Life, sun design logo, Strong Starts, WellPath 65, Senior Life Management, The Answer To Your Health Care Needs, With You When It Matters, and our torch logo. We have the right in perpetuity to use the federally registered name HealthCare USA in Missouri, Illinois, Kansas and Florida.
We are currently in the process of perfecting our ownership interest in the following federal service mark registrations: Babylove Program, cross design, Mid-America Health Network, OmniCare, OmniCare Health Plan, OmniCare Plus, OmniMedCare logo, and Omni Perks.
We have pending applications for federal registration of the following service marks: Advantra Advantage, Advantra Freedom, Coventry Healthy Decisions Program, Doc Bear character, HealthAmericaOne, Mid America Health Access, Mid America Health Access +, Powered by People, Tested. True, and WellPath.
The following table sets forth information with respect to our executive officers as of January 1, 2005:
| Dale B. Wolf | 50 | Chief Executive Officer and Director |
| Thomas P. McDonough | 56 | President |
| Harvey C. DeMovick, Jr | 58 | Executive Vice President, Customer Service Operations and Chief Information Officer |
| Shawn M. Guertin | 41 | Executive Vice President, Chief Financial Officer and Treasurer |
| Francis S. Soistman, Jr | 48 | Executive Vice President, Health Plan Operations |
| Bernard J. Mansheim, M.D | 58 | Senior Vice President and Chief Medical Officer |
| Richard J. Gilfillan, M.D | 55 | Senior Vice President |
| Thomas C. Zielinski | 53 | Senior Vice President and General Counsel |
| Patrisha L. Davis | 49 | Vice President and Chief Human Resources Officer |
| John J. Ruhlmann | 42 | Vice President and Corporate Controller |
Dale B. Wolf was elected Chief Executive Officer of our Company effective January 2005. Prior to that he served as Executive Vice President, Chief Financial Officer and Treasurer of our Company from April 1998 to December 2004. He was elected Senior Vice President, Chief Financial Officer and Treasurer in December 1996. From August 1995 to December 1996, he was Executive Vice President of SpectraScan Health Services, Inc., a womens health care services company. From January 1995 to August 1995, Mr. Wolf was Senior Vice President, Business Development of MetraHealth Companies, Inc., a managed health care company. From August 1988 to December 1994, Mr. Wolf was Vice President, Specialty Operations of the Managed Care and Employee Benefits Operations of The Travelers, an insurance company. He is a director and a member of the audit committee of HealthExtras, Inc., a provider of pharmacy benefit management services and supplemental benefits. Mr. Wolf is a Fellow of the Society of Actuaries.
Thomas P. McDonough was elected President of our Company effective January 2005. Prior to that he served as Executive Vice President of our Company from April 1998 to December 2004 and Chief Operating Officer from July 1998 to December 2004. He was Chief Executive Officer of Uniprise, a subsidiary of UnitedHealth Group, Incorporated, a diversified health and well being company, from November 1997 until April 1998; Executive Vice President, Customer Services Group from February 1997 to November 1997; and Senior Vice President, Claim Services from August 1995 through February 1997. Prior to 1995, he was the President of Harrington Service Corporation, an insurance services company, and the Chief Operating Officer of Jardine Group Services Corporation, an insurance brokerage company and third party administrator.
13
Harvey C. DeMovick, Jr. was elected Executive Vice President of our Company effective January 2005. Prior to that he served as Senior Vice President of our Company from April 1998 to December 2004. He has served as our Chief Information Officer since April 2001 and as our Senior Vice President, Customer Service Operations since September 2001. From April 2001 to September 2001, he served as our Senior Vice President, Organizational Development, Human Resources and Compliance. From April 1998 to April 2001, he was Senior Vice President, Government Programs, Compliance, Information Systems and Human Resources of our Company. He was Senior Vice President, Medical and Government Programs of Coventry Corporation from July 1997 to April 1998. From October 1995 to July 1997, Mr. DeMovick was Senior Vice President, Customer Administrative Services, of UnitedHealth Group, Incorporated, a diversified health and well being company, and from October 1994 through October 1995 he was Vice President, Managed Care Operations, of MetraHealth Companies, Inc., a managed health care company.
Shawn M. Guertin was elected Executive Vice President and Chief Financial Officer of our Company effective January 2005. Prior to that he served as Senior Vice President of our Company from February 2003 to December 2004. He has served as President of Coventry Health and Life Insurance Company since February 2002. From April 1998 to February 2003, he was Vice President of Finance of our Company. Prior to that date, he was Vice President of Finance of Coventry Corporation from January 1998. From October 1995 to January 1998, he was a Vice President of UnitedHealth Group, Incorporated, a diversified health and well being company. Prior to that time, from 1993 to 1995, he served as a Vice President for The MetraHealth Companies, Inc., a Connecticut managed health care company, and for The Travelers, a Connecticut insurance company. Mr. Guertin is a Fellow of the Society of Actuaries and a Member of the American Academy of Actuaries.
Francis S. Soistman, Jr. was elected Executive Vice President, Health Plan Operations, effective January 2005. Prior to that he served as Senior Vice President of our Company from April 1998 to December 2004. He was named President and Chief Executive Officer of HealthAmerica Pennsylvania, Inc. and HealthAssurance Pennsylvania, Inc., our Pennsylvania subsidiaries, in May 1998 and July 2001, respectively. He was Regional Vice President of Principal Health Care, Inc., from December 1994 to March 1998. From April 1994 to December 1994, he was Executive Director of Principal Health Care of the Mid-Atlantic, Inc., a wholly owned managed health care subsidiary of one of Principals subsidiaries. From January 1983 until March 1994, Mr. Soistman held various positions with Blue Cross Blue Shield of Maryland and its subsidiary companies.
Bernard J. Mansheim, M.D. was elected Senior Vice President and Chief Medical Officer of our Company in April 1998. From August 1997 to April 1998, he was the Chief Operating Officer of United HealthCare of the Mid-Atlantic, a managed health care company, and, from August 1996 to July 1997, was its Chief Medical Officer. In April 1995, he became President and Chief Executive Officer of HealthSpring, Inc., a pre-paid, primary care group medical practice and subsidiary of MetraHealth Companies, Inc. Following the acquisition of MetraHealth Companies, Inc. by UnitedHealth Group, Incorporated, a diversified health and well being company, in October 1995. Dr. Mansheim continued as the President and Chief Executive Officer of HealthSpring, Inc. until its divestiture in August 1996 and also served as National Medical Director of UnitedHealth Group, Incorporated. From August 1994 to April 1995, he was President and Chief Executive Officer of Triangle HealthCare Group, a primary care group medical practice, and Medical Director of Prudential Health Care System of the Triangle in Raleigh-Durham-Chapel Hill, North Carolina, a managed health care company.
Richard J. Gilfillan, M.D. was elected Senior Vice President of our Company in August 2001. Prior to that time, from October 2000 to August 2001, he was an independent health care consultant. From June 1989 to October 2000, he held various positions with Independence Blue Cross, a health care insurance company in southeastern Pennsylvania, including most recently Senior Vice President and General Manager of AmeriHealth New Jersey, a managed health care plan and subsidiary of Independence Blue Cross. Prior to that, he was Senior Vice President and Chief Medical Officer of Independence Blue Cross. Prior to that time, from 1985 to 1989, he served as Medical Director for Medigroup Central Health Plan, a managed health care plan, and from 1980 to 1985, he served as Medical Director and practicing physician with The Winchendon Community Health Center, a health care clinic.
Thomas C. Zielinski was elected Senior Vice President and General Counsel of our Company in August 2001. Prior to that time, Mr. Zielinski worked for 19 years in various capacities for the law firm of Cozen and OConnor, P.C., including as a senior member, shareholder and Chair of the firms Commercial Litigation Department.
Patrisha L. Davis was elected Vice President and Chief Human Resources Officer of our Company in March 2005, and has served in that position since November 2000. Ms. Davis has been a Human Resources executive with our Company since April 1998. Prior to that time, she held various Human Resources management positions with Principal Health Care, Inc., a health maintenance organization holding company and subsidiary of Principal Financial Group, Inc., a global financial institution.
John J. Ruhlmann was elected Vice President and Corporate Controller of our Company in November 1999. From December 1993 to September 1999, Mr. Ruhlmann was Vice President of Accounting of Integrated Health Services, Inc., a national provider of health services that owned and managed hospitals, nursing homes and clinics.
14
As of December 31, 2004, we leased approximately 60,000 square feet of space for our corporate office in Bethesda, Maryland. We also leased approximately 832,000 aggregate square feet for office space, subsidiary operations and customer service centers for the various markets where our health plans operate, of which 7% is subleased. Our leases expire at various dates from 2005 through 2013. We also own a building in Richmond, Virginia with approximately 45,000 square feet, which is used for administrative services related to our health plan in that state, of which 16% is subleased. We believe that our facilities are adequate for our operations.
See Part II, Item 7, Managements Discussion and Analysis of Financial Condition and Results of Operations - Legal Proceedings which is incorporated herein by reference.
No matters were submitted to a vote of security holders during the fourth quarter of the fiscal year 2004.
Our common stock is traded on the New York Stock Exchange (NYSE) stock market under the ticker symbol CVH. On December 23, 2003, our Board of Directors approved a three-for-two stock split of our common stock. The stock split, in the form of a stock dividend, was effective January 30, 2004 for stockholders of record on January 9, 2004. The stock split is reflected retroactively in our price per share for all periods presented. The following table sets forth the quarterly range of the high and low sales prices of the common stock on the NYSE stock markets during the calendar period indicated. Such quotations represent inter-dealer prices without retail markup, markdown or commission and may not necessarily represent actual transactions:
| 2004 |
2003 | ||||
|---|---|---|---|---|---|
| High |
Low |
High |
Low | ||
| First Quarter | $ 45.09 | $ 39.50 | $ 22.25 | $ 16.20 | |
| Second Quarter | 50.60 | 40.79 | 31.46 | 20.69 | |
| Third Quarter | 54.30 | 45.50 | 38.59 | 29.75 | |
| Fourth Quarter | 54.26 | 36.99 | 44.19 | 34.47 | |
On February 28, 2005, we had approximately 400 stockholders of record, not including beneficial owners of shares held in nominee name. On February 28, 2005, our closing price was $63.10.
We have not paid any cash dividends on our common stock and expect for the foreseeable future to retain all of our earnings to finance the development of our business. Our ability to pay dividends is limited by certain covenants and restrictions contained in our debt obligations and by insurance regulations applicable to our subsidiaries. Subject to the terms of such insurance regulations and debt covenants, any future decision as to the payment of dividends will be at the discretion of our Board of Directors and will depend on our earnings, financial position, capital requirements and other relevant factors. See Part II, Item 7, Managements Discussion and Analysis of Financial Condition and Results of Operations - Liquidity and Capital Resources.
Our Board of Directors has approved a program to repurchase up to 10% of our outstanding common stock. Stock repurchases may be made from time to time at prevailing prices on the open market, by block purchase or in private transactions. We purchased 2.0 million shares under this program in 2004 at an aggregate cost of $84.6 million. We did not purchase any shares of our common stock in 2003 under this program. The total remaining common shares we are authorized to repurchase under the program is approximately 1.8 million as of December 31, 2004.
15
The following table shows our purchases of our common stock during the quarter ended December 31, 2004 (in thousands, except per share information).
| Total Number of Shares Purchased (1) |
Average Price Paid per Share |
Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs |
|---|