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SECURITIES AND EXCHANGE COMMISSION

Washington, DC 20549

 


 

FORM 10-K

 

x   ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

 

For the fiscal year ended December 31, 2002

 

Commission file number 0-020992

 


 

INSIGHTFUL CORPORATION

(Exact name of registrant as specified in its charter)

 

Delaware

 

04-2842217

(State or other jurisdiction of

incorporation or organization)

 

(I.R.S. employer

identification)

 

1700 Westlake Ave. N. #500

Seattle, Washington 98109-3044

(206) 283-8802

(Address and telephone number of principal executive offices) (Zip code)

 


 

Securities registered pursuant to Section 12(g) of the Act:

 

Common Stock, $.01 par value

(Title of class)

 


 

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x No ¨

 

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. x

 

Indicate by check mark whether the registrant is an accelerated filer (as defined in rule 12b-2 of the Securities Exchange Act of 1934). Yes ¨No x

 

The aggregate market value of the voting and non-voting stock held by non-affiliates of the registrant was approximately $20,280,652 as of June 28, 2002 (computed by reference to the closing price of such stock on the Nasdaq SmallCap Market). The number of shares of common stock, $.01 par value, outstanding as of March 17, 2003 was 11,550,329.

 

DOCUMENTS INCORPORATED BY REFERENCE IN PART III OF THIS 10-K:

 

Portions of registrant’s definitive proxy statement to be filed pursuant to Regulation 14A promulgated by the Securities and Exchange Commission under the Securities Exchange Act of 1934, which definitive proxy statement shall be filed within 120 days after the end of the registrant’s fiscal year ended December 31, 2002, are incorporated by reference in Part III of this report.

 



Table of Contents

TABLE OF CONTENTS

 

         

Page


PART I

ITEM 1.

  

BUSINESS

  

1

ITEM 2.

  

PROPERTIES

  

15

ITEM 3.

  

LEGAL PROCEEDINGS

  

15

ITEM 4.

  

SUBMISSION OF MATTERS TO A VOTE OF SECURITY-HOLDERS

  

15

PART II

ITEM 5.

  

MARKET FOR REGISTRANT’S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS

  

16

ITEM 6.

  

SELECTED CONSOLIDATED FINANCIAL DATA

  

17

ITEM 7.

  

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

  

18

ITEM 7A.

  

QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

  

32

ITEM 8.

  

FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

  

32

ITEM 9.

  

CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE

  

32

PART III

ITEM 10.

  

DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT

  

33

ITEM 11.

  

EXECUTIVE COMPENSATION

  

33

ITEM 12.

  

SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT

  

33

ITEM 13.

  

CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS

  

33

ITEM 14.

  

CONTROLS AND PROCEDURES

  

33

PART IV

ITEM 15.

  

EXHIBITS, FINANCIAL STATEMENT SCHEDULES, AND REPORTS ON
FORM 8-K

  

34

SIGNATURES

  

36

 

Trademarks

 

Insightful, the Insightful logo, “intelligence from data” and “human-like intelligence” are trademarks of Insightful Corporation. S-PLUS, S-PLUS Analytic Server, StatServer and InFact are registered trademarks of Insightful Corporation. All other brand names, trademarks or service marks referred to in the report are the property of their owners.

 

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PART I

 

Forward-Looking Statements

 

Our disclosure and analysis in this report contain forward-looking statements, which provide our current expectations or forecasts of future events. Forward-looking statements in this report include, without limitation:

 

    information concerning possible or assumed future results of operations, trends in financial results and business plans, including those relating to earnings growth and revenue growth;

 

    statements about the level of our costs and operating expenses relative to our revenues, and about the expected composition of our revenues;

 

    statements about expected future sales trends for our products;

 

    statements about our future capital requirements and the sufficiency of our cash, cash equivalents, investments and available bank borrowings to meet these requirements;

 

    information about the anticipated release dates of new products;

 

    other statements about our plans, objectives, expectations and intentions; and

 

    other statements that are not historical facts.

 

Words such as “believes,” “anticipates” and “intends” may identify forward-looking statements, but the absence of these words does not necessarily mean that a statement is not forward-looking. Forward-looking statements are subject to known and unknown risks and uncertainties and are based on potentially inaccurate assumptions that could cause actual results to differ materially from those expected or implied by the forward-looking statements. Our actual results could differ materially from those anticipated in the forward-looking statements for many reasons, including the factors described in the section entitled Important Factors That May Affect Our Business, Our Operating Results and Our Stock Price in this report. Other factors besides those described in this report could also affect actual results. You should carefully consider the factors described in the section entitled Important Factors That May Affect Our Business, Our Operating Results and Our Stock Price in evaluating our forward-looking statements.

 

You should not unduly rely on these forward-looking statements, which speak only as of the date of this report. We undertake no obligation to publicly revise any forward-looking statement to reflect circumstances or events after the date of this report, or to reflect the occurrence of unanticipated events. You should, however, review the factors and risks we describe in the reports we file from time to time with the Securities and Exchange Commission, or SEC.

 

ITEM 1.    BUSINESS.

 

Background Events

 

As of the end of December 2000, our operating divisions consisted of our Data Analysis Products Division (DAPD) and our Engineering and Education Products Division (EEPD).

 

In January 2001, we completed the sale of EEPD in order to focus the business on data analysis software and services.

 

In June 2001, the stockholders voted to change our company name from MathSoft, Inc. to Insightful Corporation.

 

In association with the above divestiture and renaming the company to “Insightful Corporation”, we became a Delaware corporation in June 2001.

 

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Our principal executive offices are located at 1700 Westlake Ave. N, Suite 500, Seattle, Washington 98109, and our telephone number is (206) 283-8802. Our Internet address is http://www.insightful.com.

 

Business

 

We provide enterprises with scalable data analysis solutions that drive better decisions faster by revealing patterns, trends and relationships. We are a leading supplier of software and services for statistical analysis, data mining and, knowledge access, enabling clients to gain intelligence from numerical data, text, and images.

 

Our statistical solutions serve a variety of industries including financial services, pharmaceuticals and biotechnology, telecommunications and manufacturing, plus government and research. The markets for our data mining and knowledge access software are expanding according to industry sources. The primary drivers of these market opportunities include the tremendous growth in data collected and the need to derive competitive advantage from available information. In each case, our solutions help customers gain intelligence from data.

 

Products

 

Data Analysis Products

 

S-PLUS®

 

Our principal product, S-PLUS, is an advanced, exploratory statistical analysis solution for technical professionals who need sophisticated analysis and visualization capabilities. S-PLUS is based on the object-oriented “S” programming language licensed on an exclusive, worldwide basis from Lucent Technologies. S-PLUS enables users to interactively analyze a wide variety of data and create customized analytical applications that operate in the Windows and UNIX environments. The primary advantages of S-PLUS include the flexibility and productivity of the “S” language, the interface choices (command line, Windows GUI and Java GUI) and the wide range of pre-built analytical and visualization methods.

 

Insightful Miner

 

In March 2002 we launched Insightful Miner, a highly scalable and extensible data mining and predictive modeling workbench that supports every step of the data analysis process with a modern, easy-to-use guided workmap interface. Insightful Miner provides data miners and data analysis professionals working on Windows platforms with a complete solution for creating analytic applications that are easier to understand, share and deploy than traditional command-line or menu/dialog interfaces. We believe the primary advantages of Insightful Miner over its direct competitors are its low cost of ownership, its ability to analyze very large data sets, and its extensibility through integration with S-PLUS and our application-specific add-on modules.

 

Modules

 

To complement S-PLUS and Insightful Miner, we offer add-on modules that provide additional “S” language functions for specialized data analysis purposes. These include modules for financial econometrics, drug discovery, and analyzing spatial or environmental statistics.

 

StatServer® and S-PLUS Analytic Server®

 

Our server products enable our customers to leverage existing Web-based or Client/Server technologies to deploy statistical applications throughout an organization using server computers running Windows® and UNIX® operating systems. Our server products are data warehouse-independent and integrate seamlessly with all standard database and data warehouse formats. With our server products, a wide range of statistical models and data visualization capabilities are built and stored in a central server for access by non-technical users, who can apply these analytical techniques using a simple and familiar Web browser interface, or dedicated graphical user

 

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interfaces written using Java technology. Our server products enable users to analyze and understand technical or business information without requiring expertise in statistics or statistical tools.

 

Text Analysis Products

 

InFact®

 

We launched our text analysis product, InFact, in April 2002 to provide text analysis for knowledge workers. InFact combines statistical text mining methods with linguistic techniques that apply natural language processing, such as full sentence deep syntactic parsing, to text search and analysis. Researchers are able to utilize InFact’s natural language question and answer and tabular exploratory search interfaces to efficiently uncover information they are searching for. InFact thus enables researchers to experience higher levels of productivity, and to improve the quality of their research. InFact has been initially targeted at the defense/intelligence and pharmaceutical markets.

 

Services

 

We deliver support for our data analysis products through our maintenance, consulting, and training services.

 

We provide product updates and unspecified product upgrades and customer support services under an annual maintenance agreement. Our consulting and training organization provides fee-based services, including deployment assistance, project management, integration with existing customer applications and related services to our customers. We also offer a series of fee-based training courses to our customers. Courses can be taken at Insightful offices, at the customer’s site, or at other prearranged sites for larger customer groups.

 

Operations

 

Marketing and Sales

 

Our data analysis solutions serve a variety of industries including financial services, pharmaceuticals and biotechnology, telecommunications, manufacturing, plus government and research. Our data analysis solutions are used in a variety of functions including research, engineering, production, marketing, and finance.

 

We acquire domestic customers for our products and consulting services through the combination of a domestic telesales organization and an outside sales team. Leads are generated from direct mail, public relations, the Internet, seminars and tradeshows. Our telesales and direct sales forces then qualify and pursue these leads, working in coordination with consulting services.

 

Internationally, we have direct sales force in Germany, France, Switzerland and the United Kingdom. In other countries, we rely on a network of resellers and distributors, who may work in conjunction with the direct sales force on global accounts.

 

Customer Technical Support

 

Technical support for our products is provided by a staff of engineers located in Seattle and other direct offices in Europe. Support is only available to customers who purchase an annual maintenance and technical support service. International customers who purchase products from distributors receive first-line technical support from their respective local distributors, with further support and escalation provided by our direct offices.

 

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Manufacturing and Distribution

 

We utilize several third party vendors to manufacture and distribute our products. This permits us to manage peak volumes customary in the software industry and to avoid high fixed costs associated with daily fluctuations in orders and customer contacts.

 

Our practice is to ship our products promptly upon receipt of orders. As a result, product backlog is not significant.

 

We subcontract with third party vendors to manufacture all of our S-PLUS product line updates. We warehouse inventory at a regional facility and process and fulfill domestic orders internally out of our Seattle office. Most international orders are processed and fulfilled by third party vendors located in the United Kingdom that also provide warehousing and fulfillment services.

 

Funded Research

 

We have a funded research group that receives funding from U.S. federal agencies for work performed under government grants. Research projects are primarily performed under cost reimbursement arrangements, which provide funding on a time and materials basis based on agency approved labor, overhead and profit rates. The terms of these arrangements generally require us to submit both progress and final reports. Research projects are focused primarily on extending the frontiers of data analysis for numeric, textual signal and image data. Funding is generally received through cash requests or installment payments. These amounts are recognized either as the work is performed under time and material contracts, or on a percentage of completion basis for fixed bid contracts, and are recorded as an offset against our total research and development costs. Receivables resulting from this activity are included in other receivables on the balance sheets. Funded research recognized in operations was approximately $4,674,000 in 2002, $4,827,000 in 2001, and $4,678,000 in 2000.

 

Product Development

 

Our product development organization is responsible for software development, product documentation and quality assurance. The organization’s priorities are to continue technical innovation for power and performance and to respond to market feedback by continuing to design products for ease-of-use.

 

Our development team consists of specialists in software engineering, quality assurance, mathematics, statistics, computer science, engineering and documentation, user interface design and advanced Microsoft Windows, UNIX and Internet technologies.

 

Gross research and development costs charged to operations were approximately $7,937,000 in 2002, $7,574,000 in 2001, and $6,988,000 in 2000. We did not capitalize any software research and development costs during the year ended December 31, 2002, as we did not incur significant software research and development costs between technological feasibility and general release.

 

Competition

 

Our S-PLUS products target the statistics market. This market is intensely competitive, fragmented and mature. We face competition in the Statistics market primarily from large enterprise software vendors and our potential customers’ information technology departments. These departments may seek to develop data analysis solutions utilizing R, a free statistics software package that performs operations similar to the S language that forms the core of S-PLUS. The dominant competitor in our industry is SAS Institute. Other companies with which we compete include, but are not limited to, SPSS, Inc., StatSoft Inc. and Minitab, Inc. In addition to competition from other statistical software companies, we also face competition from providers of software for specific statistical applications.

 

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In the data mining and knowledge access markets, we face competition from many companies, including SAS Institute, SPSS, IBM, NCR, Autonomy, Verity, Inxight, ClearForest and Iphrase, many of which are much larger than we are. With the exception of SAS and SPSS, these competitors do not currently offer the range of analytical capability we offer, and as a result are both competitors and potential partners for our technology.

 

Intellectual Property Rights and Licenses

 

Our software is proprietary and we attempt to protect it with copyrights, patents, trade secret laws and internal nondisclosure safeguards, as well as restrictions on copying, disclosure and transferability that are incorporated into our software license agreements. Generally, our products are not physically copy-protected. In order to retain exclusive ownership rights to all software developed by us, we license all software and provide it in executable code, with contractual restrictions on copying, disclosure and transferability. As is customary in the industry, we generally license our products to end-users by use of a ‘shrink-wrap’ license. Certain specialized products may utilize a written, signed license agreement with the customer. The source code for most of our products is protected as a trade secret and as unpublished copyrighted work. In addition, we have entered into nondisclosure and inventions agreements with all of our employees. However judicial enforcement of these agreements may be uncertain. We hold one issued patent on InFact and have several other patents pending.

 

We are a worldwide licensee of the “S” programming language from Lucent Technologies Inc. Under the license, we have the right to use, sublicense and support the “S” language in exchange for royalties. Any modifications, enhancements, adaptations or derivations of the “S” language are our property, but they may also be subject to royalty payments to Lucent Technologies. After February 18, 2007, we may, at our election, extend this license for five-year terms in perpetuity, provided that we continue to comply with our obligations under the license. Although sudden termination of this license would harm our operations because Lucent Technologies is the sole licensor of the “S” programming language, we are not presently aware of any circumstances that would prevent us from fulfilling our obligations under the license.

 

Due to the rapid pace of technological change in the software industry, we believe that patent, trade secret and copyright protection are less significant to our competitive position than factors such as the knowledge, ability and experience of our personnel, new product development, frequent product enhancements, name recognition and ongoing reliable product maintenance and support.

 

Employees

 

As of December 31, 2002, our continuing operations employed approximately 131 full-time and part-time employees, of whom 29 reside outside the United States. As necessary, we supplement our employees with temporary and contract personnel in our continuing operations. As of December 31, 2002, we employed 3 temporary and contract employees, none of whom were located outside the United States. None of our employees is represented by a labor union or is subject to a collective bargaining agreement. We have never experienced a work stoppage and believe that our employee relations are good.

 

Important Factors That May Affect Our Business, Our Operating Results and Our Stock Price

 

In addition to the other information in this report, you should consider the following cautionary factors carefully in evaluating us and our business. From time to time we may furnish certain “forward-looking” information, as that term is defined by (i) the Private Securities Litigation Reform Act of 1995, or the Act, and (ii) in releases made by the SEC. We are making these cautionary statements pursuant to the provisions of the Act and with the intention of obtaining the benefits of the “safe harbor” provisions of the Act.

 

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Our operating results fluctuate and could fall below expectations of securities analysts and investors, resulting in a decrease in our stock price.

 

Our operating results have varied widely in the past, and we expect that they could continue to fluctuate in the future. If our operating results for a particular quarter or year fall below the expectations of securities analysts and investors, it could result in a decrease in our stock price. Some of the factors that could affect the amount and timing of our revenues and related expenses and cause our operating results to fluctuate include:

 

    our primary reliance on a one product family;

 

    our ability to penetrate new markets;

 

    our ability to develop, introduce and market new products on a timely basis;

 

    market acceptance of our products;

 

    our ability to compete in the highly competitive markets;

 

    our ability to obtain government research contracts;

 

    our ability to expand our sales and support infrastructure;

 

    our ability to maintain our relationships with key partners;

 

    our ability to successfully expand our international operations;

 

    loss of third-party licenses;

 

    our inability to protect our intellectual property rights;

 

    the loss of any of our key employees or management team members; and

 

    general economic conditions, which may affect our customers’ purchasing decisions;

 

As a result of these factors, we cannot predict our revenues with certainty, and future product revenues may differ from historical patterns. It is particularly difficult to predict the timing or amount of our license revenues because:

 

    our sales cycles are lengthy and variable, typically ranging between two and eight months from our initial contact with a potential customer;

 

    for our newest products, we have no history by which to gauge the sales cycles or acceptance rates;

 

    a substantial portion of our sales are completed at the end of the quarter and, as a result, a substantial portion of our license revenues are recognized in the last days of a quarter;

 

    the amount of unfulfilled orders for our products at the beginning of a quarter is typically small; and

 

    delay of new product releases can result in a customer’s decision to delay execution of a contract or, for contracts that include the new release as an element of the contract, will result in deferral of revenue recognition until such release.

 

Even though our revenues are difficult to predict with certainty, we base our decisions regarding our operating expenses on anticipated revenue trends. Many of our expenses are relatively fixed, and we cannot quickly reduce spending if our revenues are lower than expected. As a result, revenue shortfalls could result in significantly lower income or greater loss than anticipated for any given period, which could result in a decrease in our stock price.

 

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If potential customers do not continue to purchase the S-PLUS product family, our revenues will fall and we may incur more losses.

 

Since the divestiture of our Engineering and Educational Products Division in January 2001 we have relied on a one-product family, the S-PLUS line, for the success of our business, and license revenues from the S-PLUS product and add-on modules accounted for nearly all of our license revenues in 2002. We expect license revenues from the S-PLUS product family to continue to account for a substantial amount of our future revenues. As a result, factors adversely affecting the pricing of or demand for the S-PLUS product family, such as competition or technological change, could dramatically affect our operating results. If we are unable to successfully deploy current versions of the S-PLUS product family and to develop, introduce and establish customer acceptance of new and enhanced versions of the S-PLUS product family, our revenues will fall, leading to more losses.

 

If we are unable to penetrate new vertical and end-user markets with our current and future products, the growth of our business will be limited.

 

We currently serve a relatively small number of customers in a narrow market, and we believe that the statistics market we currently serve with the S-PLUS product family will grow at a slower rate than it has in the past. In order to grow our business at a satisfactory rate, we will need to expand into new end-user markets and new vertical markets for our statistics software, and we must simultaneously develop and sell new products that address these and other markets. We will need to invest in the expansion of our statistics product and service offerings beyond the sophisticated statistics user into the business mainstream, in the expansion of our product and service offerings into new vertical markets, and in the development of our data mining and knowledge access products. These simultaneous investments may strain our financial resources and diffuse management’s time and attention. If any of these initiatives fails, or if we fail to maintain adequate revenues from our traditional business during the transition to any of these initiatives, our business will not grow and could fail.

 

If we are unsuccessful in the marketing and selling of our newest products, InFact and Insightful Miner, our revenue growth will be limited, our revenues will fall and we may incur more losses.

 

We believe that revenues from our new products, InFact and Insightful Miner, will help offset potential weakness in our core statistics business. However, we cannot predict the degree to which these new products will achieve market acceptance or the extent to which they will perform as our customers expect. If our new products contain defects or errors, or otherwise do not run as expected, their market acceptance may be delayed or limited, and our reputation may be damaged. Moreover, InFact and Insightful Miner have price points that are many times higher than our core statistics products. We cannot forecast our customers’ ability to make such a significant capital expenditure in this economic climate. If we are unsuccessful in selling InFact and Insightful Miner, the growth of our business and our revenue will be limited.

 

Many potential customers are not yet aware of the benefits of data mining and knowledge access solutions, and our products may not achieve market acceptance.

 

The markets for data mining and knowledge access solutions are still emerging and continued growth in demand for and acceptance of these solutions remains uncertain. Even if these markets grow, businesses may purchase our competitors’ solutions or develop their own. We intend to spend considerable resources educating potential customers not only about our solutions but also about the value of such systems in general. Even with these educational efforts, however, market acceptance of our solutions may not increase. If our products do not achieve market acceptance, our results will suffer.

 

If we are unable to compete successfully in the statistics, data mining and knowledge access markets, our business will fail.

 

Our S-PLUS product suite targets the statistics market. This market is highly competitive, fragmented and mature. We face competition in the statistics market primarily from large enterprise software vendors and our

 

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potential customers’ information technology departments. These departments may seek to develop data analysis solutions that utilize R, an open-source software package that performs operations similar to the S language that forms the core of S-PLUS. The dominant competitor in our industry is SAS Institute. Other companies with which we compete include, but are not limited to, SPSS, Inc., StatSoft Inc. and Minitab, Inc. In addition to competition from other statistical software companies, we also face competition from providers of software for specific statistical applications.

 

In the data mining and knowledge access markets, we face competition from many companies, including SAS Institute, SPSS, IBM, NCR, Autonomy, Verity, Inxight, ClearForest and Iphrase, many of which are much larger than we are. With the exception of SAS Institute and SPSS, these competitors do not currently offer the range of analytical capability that we offer, and as a result are both competitors and potential partners for our technology.

 

In addition, as we develop other new products, or attempt to expand our sales into new vertical and end-user markets, we may begin competing with companies with whom we have not previously competed. It is also possible that new competitors will enter the market. An increase in competitive pressures in our market or our failure to compete effectively may result in pricing reductions, reduced gross margins and loss of market share. Many of our competitors have longer operating histories, greater name recognition, larger customer bases and significantly greater financial, technical, marketing and other resources than we do. We could also experience competition from companies in other sectors of the broader market for business intelligence software, like providers of OLAP (On-Line Analytical Processing), business intelligence and analytical application software, as well as from companies in other sectors.

 

Our business is sensitive to the risks associated with government funding decisions.

 

We regularly apply for and are granted research contracts from a variety of government agencies and funding programs. Over the last three fiscal years, these contracts have generated an average of $4.7 million per year in offsets to our research and development expenses. We may not receive new funded research contracts or any renewals of government-funded projects currently in process. The personnel and other costs associated with these programs are relatively fixed in the short run, and a sudden cancellation or non-renewal of a major funding program or multiple smaller programs would be harmful to our annual results. A substantial portion of the research grant money we receive is granted to us based on our status as a small business, the definition of which varies depending on the individual contract terms. If and when the number of our employees or the amount of our revenues grow beyond the limits prescribed in any of these contracts, we will no longer be eligible for such research contracts and we will have to incur certain research and development expenses without the benefit of offsets.

 

Furthermore, a significant portion of our license revenues come from foreign and domestic government entities, as well as institutions, healthcare organizations and private businesses that contract with or are funded by government entities. Government appropriations processes are often slow and unpredictable and may be affected by factors outside of our control. Reductions in government expenditures and termination or renegotiation of government-funded programs or contracts will seriously affect our revenue and operating results.

 

We may be unable to expand our sales organization, which could harm our ability to expand our business.

 

To date, we have sold our desktop products primarily through our telesales department while we have relied on our field sales force to sell our server-based solutions and place orders for multiple desktop licenses. We believe our future revenue growth will depend in large part on recruiting, training and retaining direct sales personnel, including those whose experience and qualifications differ from those of our current sales force. Our growth will further depend on expanding our indirect distribution channels. These indirect channels include value added resellers, or VARs, distributors, original equipment manufacturer (OEM) partners, system integrators and consultants. We have experienced and continue to experience difficulty in recruiting qualified direct sales

 

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personnel and in establishing third-party relationships with VARs, distributors, OEM partners and systems integrators and consultants. Our efforts to restructure or expand our sales force may not prove successful and our ability to retain top sales personnel may be affected, which could reduce our sales or limit our sales growth. Even if we successfully expand our sales force and other distribution channels, the expansion may not result in expected revenue growth.

 

If we are unable to develop and maintain effective long-term relationships with our key partners, or if our key partners fail to perform, our ability to sell our solution will be limited.

 

We rely on our existing relationships with a number of key partners, including management consulting firms, system integrators, VARs, distributors and third-party technology vendors, that are important to worldwide sales and marketing of our solutions. We expect an increasing percentage of our revenues to be derived from sales that arise out of our relationships with these key partners. In addition, to be successful and to more effectively sell our products to larger customers, we must develop successful new relationships with other key partners. These key partners often provide enterprise software, consulting, implementation and customer support services, and endorse our solution during the competitive evaluation stage of the sales cycle. Although we seek to maintain relationships with our key partners, and to develop relationships with new partners, many of these existing and potential key partners have similar, and often more established, relationships with our competitors. These existing and potential partners, many of which have significantly greater resources than we have, may in the future market software products that compete with our solution or reduce or discontinue their relationships with us or their support of our solution.

 

Our sales cycle is variable, and sales delays could cause our operating results to fluctuate, which could cause a decline in our stock price.

 

An enterprise’s decision to purchase statistics, data mining and knowledge access software and services is discretionary, involves a significant commitment of its resources and is influenced by its budget cycles. Our sales cycles are long and variable, typically ranging between two and eight months from our initial contact with a potential customer to the issuance of a purchase order or signing of a license or services agreement, although the amount of time varies substantially from customer to customer and occasionally sales require substantially more time. When economic conditions weaken, sales cycles for software products and related services tend to lengthen, and as a result, we experienced longer sales cycles in the past 12 months, and we expect to continue to experience longer sales cycles over the next several quarters. Sales delays could cause our operating results to fall below the expectations of securities analysts or investors, which could result in a decrease in our stock price.

 

If we do not expand our international operations and successfully overcome the risks inherent in international business activities, the growth of our business will be limited.

 

To be successful, we must continue to expand our international operations and enter new international markets. This expansion may be delayed as a result of operating expense reduction measures and general economic conditions. If we do expand internationally, it will require significant management attention and financial resources to successfully translate and localize our software products to various languages and to develop direct and indirect international sales and support channels. Even if we successfully translate our software and develop new channels, we may not be able to maintain or increase international market demand for our solutions. We, or our VARs or distributors, may be unable to sustain or increase international revenues from licenses or from consulting and customer support. In addition, our international sales are subject to the risks inherent in international business activities, including

 

    costs of customizing products for foreign countries;

 

    export and import restrictions, tariffs and other trade barriers;

 

    the need to comply with multiple, conflicting and changing laws and regulations;

 

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    reduced protection of intellectual property rights and increased liability exposure; and

 

    regional economic, cultural and political conditions, including the direct and indirect effects of terrorist activity and armed conflict in countries in which we do business.

 

Our foreign subsidiaries operate primarily in local currencies, and their results are translated into U.S. dollars. We do not currently engage in currency hedging activities, but we may do so in the future. Changes in the value of the U.S. dollar relative to foreign currencies have not materially affected our operating results in the past. Our operating results could, however, be materially harmed if we enter into license or service agreements providing for significant amounts of foreign currencies with extended payment terms or extended implementation timeframes if the values of those currencies fall in relation to the U.S. dollar over the payment period of the agreement.

 

Delivery of our solution may be delayed if we cannot continue to license third-party technology that is important to the functionality of our solution.

 

We incorporate into our products software that is licensed to us by third-party software developers, including Lucent Technologies, from whom we license the S programming language that forms the core of our S-PLUS product. Under the license, we have the worldwide, exclusive right, through February 2007, to use, sublicense and support the “S” language in exchange for royalties. Any modifications, enhancements, adaptations or derivations of the language are our property. After February 18, 2007, we, at our election, may extend this license for five-year terms in perpetuity, provided that we continue to comply with our obligations under the license. A sudden termination of this license would significantly harm our operations because Lucent Technologies is the sole licensor of the “S” programming language.

 

The third-party software currently offered in conjunction with our solution may become obsolete or incompatible with future versions of our products. Further, numerous individual and institutional licensors have contributed software code to S-PLUS in exchange for little or no consideration, and some of these third parties may choose to revise or revoke their licensing terms with us. A significant interruption in the supply of this technology could delay our sales until we can find, license and integrate equivalent technology. This could take a significant amount of time, perhaps several months, which would cause our operating results to fall below the expectations of securities analysts or investors and result in a decrease in our stock price

 

Integration of past or future acquisitions may be difficult and disruptive.

 

In the past two years we have completed several acquisitions of businesses with complementary technologies or service offerings. In addition to our acquisition of Predict AG in Switzerland, we acquired the statistics businesses of Waratah Corporation in North Carolina, Graphische Systeme GmbH in Germany and Sigma-Plus SA in France. In the future, we may acquire additional complementary companies or technologies. Managing these acquisitions has entailed, and may in the future entail, numerous operational and financial risks and strains, including

 

    dilution of stockholders’ equity;

 

    difficulty and cost in combining the operations and personnel of acquired businesses with our operations and personnel;

 

    disruption of our ongoing business and diversion of management’s time and attention to integrating or completing the development or commercialization of any acquired technologies;

 

    impairment of relationships with key customers of acquired businesses due to changes in management and ownership of the acquired businesses;

 

    impairment of goodwill arising as a result of completed or future acquisitions, resulting in a financial loss; and

 

    inability to retain key employees of any acquired businesses.

 

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If we do not successfully integrate any technologies, products, personnel or operations of companies that we have acquired or that we may acquire in the future, our business will be harmed.

 

We have incurred losses in recent periods, and may continue to do so, which could cause a decrease in our stock price.

 

If we do not return to profitability in future quarters, our stock price could decrease. We have posted net losses for each fiscal quarter since the fourth quarter of 2001. As of December 31, 2002, we had an accumulated deficit of nearly $29 million. In the near-term, we believe our revenues will increase to a level that is closer to our expected costs and operating expenses, allowing us to continue to invest in accordance with our strategic priorities. We may not, however, realize the anticipated revenue increases from our new product and positioning initiatives in future periods. In addition, we may be unable to achieve cost savings without adversely affecting our business and operating results. We may continue to experience losses and negative cash flows in the near term, even if sales of our products and services continue to grow.

 

We believe that we may need to significantly increase our sales and marketing, product development and professional services efforts to expand our market position and further increase acceptance of our products. We may not be able to increase our revenues sufficiently to keep pace with these growing expenditures, if at all, and as a result may be unable to achieve or maintain profitability in the future.

 

Continued decreases in service revenues could decrease our total revenues or decrease our gross margins, which could cause a decrease in our stock price.

 

In 2002, our services revenues decreased 23% from the prior year. Consulting and training (service) revenues represented 26% of our total revenues for 2002, and we anticipate that service revenues will continue to represent a significant percentage of total revenues. If we are unable to maintain or increase our consulting and training revenues, our total revenues may fall.

 

We have a limited operating history under our new business model, no operating history with our new products, and are subject to the risks of new enterprises.

 

In connection with our divestiture of our Engineering and Educational Products Division in 2001 we changed our name, headquarters location, jurisdiction of incorporation, and more significantly, our management team and business model. Our new business model calls for significant contributions from our data mining and knowledge access products. Our limited operating history in these markets makes it difficult to predict how our business will develop. Accordingly, we face all of the risks and uncertainties encountered by early-stage companies, such as:

 

    no history of sustained profitability under our new business model;

 

    uncertain growth in the market for, and uncertain market acceptance of, our new solutions;

 

    the evolving nature of the data mining and knowledge access markets;

 

    reliance on new and unproven products to maintain our revenue projections;

 

    the risk that competition, technological change or evolving customer preferences could harm sales of our products or services.

 

Our workforce reductions and financial performance may place additional strain on our resources and may harm the morale and performance of our personnel and our ability to hire new personnel.

 

In connection with our effort to streamline our operations, reduce costs and bring our staffing and structure in line with our revenue base, we restructured our organization with reductions in our workforce by 31

 

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employees in July 2002. There have been and may continue to be substantial costs associated with the workforce reduction related to severance and other employee-related costs, and our restructuring plan may yield unanticipated consequences, such as attrition beyond our planned reduction in workforce. In addition, many of the employees who were terminated possessed specific knowledge or expertise, and that knowledge or expertise may prove to have been important to our operations. In that case, their absence may create significant difficulties. Further, the reduction in workforce may reduce employee morale and may create concern among potential and existing employees about job security at Insightful, which may lead to difficulty in hiring and increased turnover in our current workforce. In addition, this headcount reduction may subject us to the risk of litigation, which could result in substantial costs to us and could divert management’s time and attention away from business operations. Any further workforce reductions may significantly strain our operational and financial resources and may result in increasing responsibilities for each of our management personnel. As a result, our ability to respond to unexpected challenges may be impaired, and we may be unable to take advantage of new opportunities.

 

We may be unable to obtain the funding necessary to support the expansion of our business.

 

Our future revenues may be insufficient to support the expenses of our operations and the expansion of our business. We may therefore need additional equity or debt capital to finance our operations. If we are unable to generate sufficient cash flow from operations or to obtain funds through additional financing, we may have to reduce some or all of our development and sales and marketing efforts and limit the expansion of our business.

 

We believe that our existing cash and cash equivalents, investments and available bank borrowings will be sufficient to meet the capital requirements of our core business for at least the next twelve months. However, if during that time market conditions worsen, or if other unforeseen events should occur, we may need additional funds through public or private equity financing or from other sources in order to fund our operations and pursue our growth strategy. We have no commitment for additional financing, and we may experience difficulty in obtaining funding on favorable terms, if at all.

 

Our credit line and equipment term loan with Silicon Valley Bank contain covenants that require us to maintain a certain level of net income. In August 2002, we renegotiated these covenants to exclude the restructuring charge we expected to incur as a result of the July 2002 reduction in our workforce. In January 2003 we again negotiated a waiver of the covenants to exclude the impairment charge we expected to incur with respect to our acquisition of Predict AG in 2001. Any additional financing we obtain may contain covenants that restrict our freedom to operate our business or may require us to issue securities that have rights, preferences or privileges senior to our common stock and may dilute your ownership interest in us.

 

World events and economic conditions could adversely affect our revenue growth and ability to forecast revenue.

 

Our revenue growth and potential for profitability depend on the overall demand for statistics, data mining and knowledge access software and services. Because our sales are primarily to corporate customers, our business also depends on general economic and business conditions. A softening of demand for computer software caused by the weakened economy, both domestic and international, has affected our sales and may continue to result in decreased revenues and growth rates. As a result of the economic downturn, we have also experienced and may continue to experience difficulties in collecting outstanding receivables from our customers. In addition, armed conflict in Iraq and the threat of additional terrorist attacks on the United States may exacerbate economic, political and other uncertainties, which could adversely affect our sales and thus our revenue growth.

 

Privacy and security concerns may limit the effectiveness of and reduce the demand for our solution.

 

The effectiveness of our solution relies on the storage and use of data collected from various sources, including personal information. The collection and use of such data by our customers for customer profiling may

 

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raise privacy and security concerns. Our customers generally have implemented security measures to protect customer data from disclosure or interception by third parties. However, the security measures may not be effective against all potential security threats. If a well-publicized breach of customer data security were to occur, our solution may be perceived as less desirable, which could limit our revenue growth.

 

In addition, due to privacy concerns, some Internet commentators, consumer advocates and governmental or legislative bodies have suggested legislation to limit the use of customer profiling technologies. The European Union and some European countries have already adopted some restrictions on the use of customer profiling data. If major countries or regions adopt legislation or other restrictions on the use of customer profiling data, our solution would be less useful to customers, and our sales could decrease.

 

If we do not retain our key employees or management team, and integrate our new senior management personnel, our ability to execute our business strategy will be limited.

 

Our future performance will depend largely on the efforts and abilities of our key technical, sales, customer support and managerial personnel and on our ability to attract and retain them. In addition, our ability to execute our business strategy will depend on our ability to recruit additional experienced senior managers and to retain our existing executive officers. We have in the past experienced difficulty in hiring qualified technical, sales, customer support and managerial personnel, and we may be unable to attract and retain such personnel in the future. In addition, due to competition for qualified employees, we may be required to increase the level of compensation paid to existing and new employees, which could materially increase our operating expenses. Our key employees are not obligated to continue their employment with us and could leave at any time.

 

Rapid changes in technology could render our products obsolete or unmarketable, and we may be unable to introduce new products and services successfully and in a timely manner.

 

The business software market is characterized by rapid change due to changing customer needs, rapid technological developments and advances introduced by competitors. Existing products can become obsolete and unmarketable when products using new technologies are introduced and new industry standards emerge. New technologies, including the rapid growth of the Internet, could change the way software is sold or delivered. We may also need to modify our products when third parties change software that we integrate into our products. As a result, the life cycles of our products are difficult to estimate.

 

To be successful, we must continue to enhance our current product line and develop new products that successfully respond to changing customer needs, technological developments and competitive product offerings. We may not be able to successfully develop or license the applications necessary to respond to these changes, or to integrate new applications with our existing products. We may not be able to introduce enhancements or new products successfully or in a timely manner in the future. If we delay release of our products and product enhancements, or if they fail to achieve market acceptance when released, it could harm our reputation and our ability to attract and retain customers, and our revenues may decline. In addition, customers may defer or forego purchases of our products if we, our competitors or major hardware, systems or software vendors introduce or announce new products or product enhancements.

 

We may be unable to adequately protect our proprietary rights, which may limit our ability to compete effectively.

 

Our success depends in part on our ability to protect our proprietary rights. To protect our proprietary rights, we rely primarily on a combination of patent, copyright, trade secret and trademark laws, confidentiality agreements with employees and third parties and protective contractual provisions such as those contained in license agreements with consultants, vendors and customers, although we have not signed these agreements in every case. Despite our efforts to protect our proprietary rights, unauthorized parties may copy aspects of our products and obtain and use information that we regard as proprietary. Generally, our products are not physically

 

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copy-protected. In order to retain exclusive ownership rights to all software developed by us, we license all software and provide it in executable code only, with contractual restrictions on copying, disclosure and transferability. As is customary in the industry, we generally license our products to end-users by use of a ‘shrink-wrap’ license. Certain specialized products may utilize a written, signed license agreement with the customer. The source code for most of our products is protected as a trade secret and as unpublished copyrighted work. Other parties may breach confidentiality agreements and other protective contracts we have entered into, and we may not become aware of, or have adequate remedies in the event of, a breach. We face additional risk when conducting business in countries that have poorly developed or inadequately enforced intellectual property laws. While we are unable to determine the extent to which piracy of our software products exists, we expect piracy to be a continuing concern, particularly in international markets and as a result of the growing use of the Internet. In any event, competitors may independently develop similar or superior technologies or duplicate the technologies we have developed, which could substantially limit the value of our intellectual property.

 

Intellectual property claims and litigation could subject us to significant liability for damages and result in invalidation of our proprietary rights.

 

In the future, we may have to resort to litigation to protect our intellectual property rights, to protect our trade secrets or to determine the validity and scope of the proprietary rights of others. Any litigation, regardless of its success, would probably be costly and require significant time and attention of our key management and technical personnel. Although we have not been sued for intellectual property infringement, we may face infringement claims from third parties in the future. The software industry has seen frequent litigation over intellectual property rights, and we expect that participants in the industry will be increasingly subject to infringement claims as the number of products, services and competitors grows and the functionality of products and services overlaps. Infringement litigation could also force us to

 

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