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UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

 

Form 10-Q

 

(Mark One)

  x   QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

 

For the quarterly period ended March 31, 2003

 

OR

 

  ¨   TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

 

For the transition period from ____________ to ____________

 

Commission File No. 0-30260

 

 

eGAIN COMMUNICATIONS CORPORATION

(Exact name of registrant as specified in its charter)

 

Delaware

 

77-0466366

(State or other jurisdiction of incorporation or organization)

 

(I.R.S. Employer Identification No.)

 

624 E. Evelyn Avenue, Sunnyvale, CA

(Address of principal executive offices)

 

94086

(Zip Code)

 

(408) 212-3400

(Registrant’s telephone number, including area code)

 

N/A

(Former name, former address and former fiscal year, if changed since last report)

 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.

 

YES  x        NO  ¨

 

Indicate by check mark whether the registrant is an accelerated filer (as defined in Rule 12b-2 of the Exchange Act): Yes  ¨    No  x.

 

Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date.

 

Class

 

Outstanding at March 31, 2003

Common Stock $0.001 par value

 

36,645,338

 



Table of Contents

 

eGAIN COMMUNICATIONS CORPORATION

 

TABLE OF CONTENTS

 

         

Page


PART I.    FINANCIAL INFORMATION

  

1

Item 1.

  

Financial Statements

  

1

    

Condensed Consolidated Balance Sheets at March 31, 2003 and June 30, 2002

  

1

    

Condensed Consolidated Statements of Operations for the Three and Nine Months Ended March 31, 2003 and 2002

  

2

    

Condensed Consolidated Statements of Cash Flows for the Nine Months Ended March 31, 2003 and 2002

  

3

    

Notes to Condensed Consolidated Financial Statements

  

4

Item 2.

  

Management’s Discussion and Analysis of Financial Condition and Results of Operations

  

13

Item 3.

  

Quantitative and Qualitative Disclosure About Market Risk

  

33

Item 4.

  

Control and Procedures

  

33

PART II.    OTHER INFORMATION

  

34

Item 1.

  

Legal Proceedings

  

34

Item 2.

  

Changes in Securities

  

35

Item 3.

  

Defaults upon Senior Securities

  

35

Item 4.

  

Submission of Matters to a Vote of Security Holders

  

35

Item 5.

  

Other Information

  

35

Item 6.

  

Exhibits and Reports on Form 8-K

  

35

    

Signatures

  

36

    

Certifications

  

37

 

i


Table of Contents

 

PART I.    FINANCIAL INFORMATION

 

Item 1.    Financial Statements

 

eGAIN COMMUNICATIONS CORPORATION

 

CONDENSED CONSOLIDATED BALANCE SHEETS

 

(in thousands)

 

    

March 31, 2003


    

June 30, 2002


 
    

(unaudited)

        

ASSETS

                 

Current assets:

                 

Cash and cash equivalents

  

$

3,234

 

  

$

9,892

 

Restricted cash

  

 

1,088

 

  

 

 

Accounts receivable, net

  

 

3,356

 

  

 

4,968

 

Prepaid and other current assets

  

 

3,237

 

  

 

4,472

 

    


  


Total current assets

  

 

10,915

 

  

 

19,332

 

Property and equipment, net

  

 

2,169

 

  

 

5,736

 

Goodwill, net

  

 

4,880

 

  

 

4,130

 

Intangible assets, net

  

 

1,510

 

  

 

4,087

 

Other assets

  

 

812

 

  

 

2,259

 

    


  


    

$

20,286

 

  

$

35,544

 

    


  


LIABILITIES AND STOCKHOLDERS’ EQUITY

                 

Current liabilities:

                 

Accounts payable

  

$

1,629

 

  

$

3,176

 

Accrued compensation

  

 

825

 

  

 

2,494

 

Accrued liabilities

  

 

2,256

 

  

 

2,162

 

Current portion of accrued restructuring

  

 

1,013

 

  

 

3,116

 

Deferred revenue

  

 

3,446

 

  

 

3,555

 

Current portion of bank borrowings

  

 

1,548

 

  

 

1,999

 

Current portion of notes payable

  

 

77

 

  

 

156

 

Current portion of capital lease obligations

  

 

14

 

  

 

393

 

    


  


Total current liabilities

  

 

10,808

 

  

 

17,051

 

Bank borrowings, net of current portion

  

 

 

  

 

779

 

Related party notes payable, net of current portion

  

 

1,887

 

  

 

 

Capital lease obligations, net of current portion

  

 

17

 

  

 

52

 

Accrued restructuring, net of current portion

  

 

1,297

 

  

 

1,979

 

Other long term liabilities

  

 

261

 

  

 

214

 

    


  


Total liabilities

  

 

14,270

 

  

 

20,075

 

Commitments

                 

Stockholders’ equity:

                 

Series A cumulative convertible preferred stock;

    Aggregate liquidation preference of $105,522 at March 31, 2003

  

 

99,624

 

  

 

94,481

 

Common stock

  

 

37

 

  

 

37

 

Additional paid-in capital

  

 

215,360

 

  

 

220,398

 

Notes receivable from stockholders

  

 

(101

)

  

 

(103

)

Deferred stock compensation

  

 

(57

)

  

 

(257

)

Accumulated other comprehensive income (loss)

  

 

(81

)

  

 

59

 

Accumulated deficit

  

 

(308,766

)

  

 

(299,146

)

    


  


Total shareholders’ equity

  

 

6,016

 

  

 

15,469

 

    


  


    

$

20,286

 

  

$

35,544

 

    


  


 

See accompanying notes

 

-1-


Table of Contents

 

eGAIN COMMUNICATIONS CORPORATION

 

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(in thousands, except per share data)

(unaudited)

 

    

Three Months

Ended March 31,


    

Nine Months

Ended March 31,


 
    

2003


    

2002


    

2003


    

2002


 

Revenue:

                                   

Hosting

  

$

885

 

  

$

931

 

  

$

2,842

 

  

$

4,503

 

License

  

 

983

 

  

 

1,242

 

  

 

4,619

 

  

 

7,739

 

Services

  

 

3,355

 

  

 

3,737

 

  

 

9,256

 

  

 

11,875

 

    


  


  


  


Total revenue

  

 

5,223

 

  

 

5,910

 

  

 

16,717

 

  

 

24,117

 

Cost of revenue—direct

  

 

2,372

 

  

 

3,592

 

  

 

8,401

 

  

 

12,444

 

Cost of revenue—acquisition related

  

 

227

 

  

 

362

 

  

 

827

 

  

 

1,086

 

    


  


  


  


Gross profit

  

 

2,624

 

  

 

1,956

 

  

 

7,489

 

  

 

10,587

 

Operating costs and expenses:

                                   

Research and development

  

 

1,381

 

  

 

2,452

 

  

 

4,695

 

  

 

9,058

 

Sales and marketing

  

 

1,840

 

  

 

6,003

 

  

 

7,538

 

  

 

20,098

 

General and administrative

  

 

1,007

 

  

 

2,401

 

  

 

3,670

 

  

 

7,333

 

Amortization of goodwill

  

 

 

  

 

8,731

 

  

 

 

  

 

26,193

 

Amortization of other intangible assets

  

 

327

 

  

 

463

 

  

 

1,001

 

  

 

1,389

 

Amortization of deferred compensation

  

 

31

 

  

 

233

 

  

 

136

 

  

 

793

 

Restructuring

  

 

512

 

  

 

327

 

  

 

274

 

  

 

5,578

 

    


  


  


  


Total operating costs and expenses

  

 

5,098

 

  

 

20,610

 

  

 

17,314

 

  

 

70,442

 

    


  


  


  


Loss from operations

  

 

(2,474

)

  

 

(18,654

)

  

 

(9,825