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SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
---------------------
FORM 10-K
FOR ANNUAL AND TRANSITION REPORTS
PURSUANT TO SECTIONS 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934

(Mark One)

[X] ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934

FOR THE FISCAL YEAR ENDED DECEMBER 31, 1999
OR

[ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF
THE SECURITIES EXCHANGE ACT OF 1934


FOR THE TRANSITION PERIOD FROM ____________ TO ____________

Commission File No. 1-13772

HEALTHPLAN SERVICES CORPORATION
(Exact Name of Registrant as Specified in its Charter)

DELAWARE 13-3787901
(State or Other Jurisdiction of (I.R.S. Employer
Incorporation or Organization Identification No.)

3501 FRONTAGE ROAD, TAMPA, FLORIDA 33607
(Address of Principal Executive Offices) (Zip Code)

Registrant's telephone number, including area code (813) 289-1000

Securities registered pursuant to Section 12(b) of the Act:

TITLE OF NAME OF EXCHANGE
EACH CLASS ON WHICH REGISTERED
---------- -------------------

Common Stock $.01 par value........................NYSE

---------------------

Securities registered pursuant to Section 12(g) of the Act: None

Indicate by check mark whether the registrant: (1) has filed all reports
required to be filed by Section 13 or 15(d) of the Securities Exchange Act of
1934 during the preceding 12 months (or for such shorter period that the
registrant was required to file such reports), and (2) has been subject to such
filing requirements for the past ninety (90) days. Yes X No
--- ---

Indicate by check mark if disclosure of delinquent filers pursuant to Item
405 of Regulation S-K is not contained herein and will not be contained, to the
best of the registrant's knowledge, in definitive proxy or information
statements incorporated by reference in Part III of this Form 10-K or any
amendment to this Form 10-K. [ ]

The aggregate market value of the registrant's Common Stock, $0.1 par
value, held by non-affiliates of the registrant, computed by reference to the
last reported price at which the stock was sold on February 16, 2000, was
$47,964,537.

The number of shares of the registrant's Common Stock, $.01 par value,
outstanding as of February 16, 2000 was 13,672,776.

PART I

THE STATEMENTS CONTAINED IN THIS REPORT OR INCORPORATED BY REFERENCE HEREIN THAT
ARE NOT PURELY HISTORICAL, INCLUDING STATEMENTS REGARDING HEALTHPLAN SERVICES'
OBJECTIVES, EXPECTATIONS, HOPES, INTENTIONS, BELIEFS, OR STRATEGIES, ARE
"FORWARD-LOOKING" STATEMENTS WITHIN THE MEANING OF SECTION 27A OF THE SECURITIES
ACT OF 1933. IN PARTICULAR, THE WORDS "EXPECT," "ESTIMATE," "PLAN,"
"ANTICIPATE," "PREDICT," "INTEND," "BELIEVE," AND SIMILAR EXPRESSIONS ARE
INTENDED TO IDENTIFY FORWARD-LOOKING STATEMENTS. IT IS IMPORTANT TO NOTE THAT
ACTUAL RESULTS COULD DIFFER MATERIALLY FROM THOSE IN SUCH FORWARD-LOOKING
STATEMENTS, AND UNDUE RELIANCE SHOULD NOT BE PLACED ON SUCH STATEMENTS. AMONG
THE FACTORS THAT COULD CAUSE SUCH ACTUAL RESULTS TO DIFFER MATERIALLY ARE:
CHANGES IN LEGISLATION; FLUCTUATIONS IN BUSINESS CONDITIONS AND THE ECONOMY; OUR
ABILITY TO IDENTIFY AND IMPLEMENT OPPORTUNITIES TO ADMINISTER NEW BLOCKS OF
BUSINESS; CHANGES IN COMPETITION; AND OUR ABILITY TO ATTRACT AND RETAIN KEY
MANAGEMENT PERSONNEL.

ITEM 1. BUSINESS

GENERAL

We are a leading managed health care services company, providing
marketing, distribution, administration, and medical cost management services
for health care plans and other benefit programs. Our customers include
insurance companies, health maintenance organizations ("HMOs") and other managed
care organizations, and organizations with self-funded benefit plans. We provide
services to over 100,000 groups covering over 3 million members in the
United States. We function solely as a service provider generating fee-based
income and do not assume any underwriting risk.

STRATEGY

Our strategy is to improve revenue and operating profits through the
addition of new payors, the addition of new products, and the expansion of our
medical cost management business. We also plan to develop new information
technology services and upgrade operating systems to increase labor efficiency.


OUR SERVICES

We provide marketing, distribution, administration, and medical cost
management services for health plans and other benefit programs. We have
strengthened our service capabilities through our interactive electronic
Internet site, which is accessible through our home page (www.healthplan.com).

1

MARKETING AND DISTRIBUTION SERVICES.

We help insurance companies and other health care organizations market
and distribute health plans that target individuals and small businesses. We
provide advice on managed care product design based on our experience in the
small business market as well as market research, actuarial analysis of claims
adjudicated, and interaction with payor organizations. The products we help
design often include features that address the particular needs of the small
business employer, including specialized medical, dental, life, and disability
coverage. On behalf of our payors, we help educate insurance agents about the
benefits offered under payor product offerings.

We provide sales support for insurance agents through a sales force
that includes telephone sales representatives. We maintain a database of over
100,000 insurance agents, including general agents, independent brokers, and
career agency groups. A career agency is often affiliated with a life or
property and casualty parent company that does not underwrite health products.
We provide career agencies with opportunities to distribute health products that
compliment their existing product offerings. Our relationships with independent
and career agents provide us with a significant distribution conduit to the
small business market in the United States. In 1999, we paid commissions to over
22,000 agents.

We have invested in information technology to support our sales and
marketing function. Through our electronic Internet site, agents can obtain
electronic forms, check the underwriting status of pending cases, get
information on active business, and access quotations for certain products for
individuals. Agents can also access automatic premium quotations for individual
products through our interactive voice response system. Using our automated
proposal delivery system, our sales representatives can deliver finished
proposals to agents immediately by fax server or electronic mail.

PLAN ADMINISTRATION SERVICES.

We provide enrollment, premium billing and collection, claims
administration, and customer support services for all types of benefit plans. As
a provider of enrollment services, we perform underwriting support services,
issue enrollment cards, and administer case renewals. Our billing and collection
services on behalf of payors include sending monthly bills to plan members,
receiving premium payments, and paying agent commissions. We also implement
premium adjustments due to rate changes, employee hiring or termination, and
other group changes. As a provider of claims administration services, we verify
eligibility, calculate copayments, reprice and adjudicate claims, prepare
explanation of benefits forms, and issue checks from payor accounts to claimants
and to health care providers. Our customer support representatives respond to
plan member questions regarding claims and other plan benefits.

Through our claims adjudication software and other technology, we
streamline plan administration for our customers. We provide automated billing
and collection services through electronic funds transfer. Plan members can
access billing information, obtain forms, and request customer service through
our Internet site. Our site compliments our established customer service
capabilities, which include over 450 toll-free telephone lines and a customized
call distribution system for routing and tracking calls. We also provide an
interactive voice response system that allows plan members to check on the
status of premium payment and claims matters automatically by telephone. Our
employees can receive claims electronically and image and digitize
non-electronic claims. In June 1999, we became one of the first companies to use
Time Warner's new Road Runner Internet connection. Road Runner provides Internet
access for contract workers who provide claims processing services for us from
their homes. By using a cable modem, Road Runner eliminates the need for a
separate telephone line for Internet connection. The Road Runner service is also
faster and less expensive than other Internet connection options. To ensure
customer privacy, we created a Virtual Private Network using an early release
version of Novell's Border Manager. The directory-based software allows home
workers to send and receive confidential data securely over the Internet.

In addition to enrollment, claims administration, and customer support
services, we offer specialized administrative services tailored for our
self-funded customers. We provide workers compensation claims administrative
services for both public and private employers. Our workers compensation
services include medical case management and bill adjudication services for Ohio
employers that participate in the Ohio Health Partnership program. We serve over
5,400 employers through this program. We also provide claims and tax consulting
services to help employers control their state unemployment insurance liability.
Our claims staff is authorized to provide state employment security agencies
with information required to process unemployment claims filed by former
employees.

2

In February 1999, HealthPlan Services, Inc. ("HPS"), our wholly owned
subsidiary, signed an agreement to acquire a 19% interest in Florida 1st Health
Plans, Inc. Florida 1st, based in Winter Haven, Florida, provides third party
administration services and offers HMO products. HPS terminated the Florida 1st
acquisition agreement in September 1999.

MEDICAL COST MANAGEMENT SERVICES

Our medical cost management services help health plans reduce costs and
enhance plan benefits. We provide our clients with access to discounts on the
services of health care providers, including hospitals, physicians, pharmacies,
and laboratories. We also provide reporting and analytical services that can
help payors design more cost-effective and comprehensive benefit plans.

Through our subsidiary National Preferred Provider Network, Inc.
("NPPN"), our clients have access to regional and national preferred provider
organization ("PPO") networks that offer discounts on provider services. NPPN
affiliate networks include over 450,000 physician offices, 4,000 hospitals, and
50,000 ancillary care provider locations in all 50 states and the District of
Columbia. NPPN's clients include all types of payors, including insurance
carriers, third party administrators, and self-funded benefit plans.

Our subsidiary Montgomery Management Corporation is a managing general
underwriter that serves self-funded benefit plans. Montgomery Management offers
stop-loss coverage that provides self-funded plans with insurance for plan
expenses that exceed specified thresholds. Montgomery Management has the
authority to bind stop-loss insurance coverage for self-funded plans on behalf
of the insurance companies it represents.

We have enhanced our medical cost management services with value-added
product offerings. In January 1999, an affiliate of Merck-Medco Managed Care
L.L.C., which manages prescription drugs, began providing pharmacy benefits for
our fully insured and self-funded benefit plan customers. In the second quarter
of 1999, we offered our customers access to the Lab Card(R) laboratory testing
program offered by LabONE, Inc. In September 1999, we entered into an agreement
with HealthCare Recoveries, Inc., a provider of subrogation and recovery
services, to make HealthCare Recoveries' services available to our customers.

Our Analytics Information Management ("AIM") team specializes in
leading edge reporting tools for all types of health benefit plans, including
fully insured and self-funded plans. Our AIM professionals prepare reports for
health plans that capture information regarding the plans' health care cost
management, demographics, case management, provider services, diagnoses, and
procedures. We also provide data analysis services, benefit plan modeling, and
cost benefit analysis services. Payors can use this information to help design
plans that control costs and enhance benefits.

OUR CUSTOMERS

We provide services for a wide range of health care benefit plans and
employee benefit programs, including self-funded benefit plans for employers,
associations, and Taft-Hartley trusts, and fully insured health plans offered by
managed care organizations, insurance companies, and other health care
organizations.

SELF-FUNDED HEALTH PLANS AND EMPLOYEE BENEFIT PROGRAMS (LARGE GROUP
CUSTOMERS).

We provide administration and medical cost management services for
self-funded health benefit plans, workers compensation programs, and
unemployment compensation programs. In 1999, we provided these services for
approximately 3,000 customers, including large corporations, government sector
employers, associations, and Taft-Hartley benefit plans, which are employee
benefit plans managed jointly by union and management representatives. Our
self-funded customers include the Oklahoma State and Education Employees Group
Insurance Board, the American Veterinary Medical Association Group Health and
Life Insurance Trust, the Hotel Employees and Restaurant Employees International
Union Welfare Fund, the State of South Carolina Dental Program, and Darden
Restaurants.

3

In June 1998, we acquired a 50.1% interest in CENTRA HealthPlan LLC
("CENTRA"), and we acquired the remaining 49.9% interest in April 1999. CENTRA
is an administrator of self-funded health plans for over 90 groups, including
the State of Washington Health Care Authority and Inland Steel Corporation.

FULLY INSURED BENEFIT PLANS (SMALL GROUP CUSTOMERS).

We provide marketing, distribution, administration, and medical cost
management services for insurance companies and other organizations that offer
health benefit plans for individuals and small businesses. Our clients include
New England Financial Life Insurance Company, which accounted for 9.85% of our
1999 revenues, and affiliates of Ceres Group, Inc., which accounted for 10.6% of
our 1999 revenues.

In January 1998, we began providing services for the individual
indemnity/preferred provider organization health insurance policies of Provident
Indemnity Life Insurance Company ("Provident Indemnity") and Provident American
Life and Health Insurance Company ("Provident American"). In 1999, this business
accounted for approximately 8.15% of our revenues. Effective January 1, 1999,
Central Reserve Life Insurance Company, the predecessor of Ceres Group, Inc.,
acquired Provident American. In February 1999, Provident Indemnity and its
parent company, Provident American Corporation (now known as HealthAxis, Inc.),
asserted a demand against us for claims in excess of $27 million. Effective in
March 1999, we settled this matter, as well as several claims that we had
asserted against Provident Indemnity and Provident American Corporation. The
impact of this settlement is reflected in our 1999 Financial Statements.

In September 1999, we began providing marketing and administrative
services for United Benefit Life Insurance Company, a Ceres Group affiliate. In
October 1999, we entered into agreements to provide marketing and administrative
services for another Ceres Group affiliate, Continental General Insurance
Company.

During 1998 and 1999, four of our carrier partners elected to exit the
small group market and cancel coverage. None of the canceled coverage was
transitioned as a block to another carrier. In aggregate, the canceled coverage
accounted for 6.9% of our 1999 revenues. Substantially all coverage under the
canceled policies is expected to terminate by December 31, 2000.

Effective June 30, 1999, we terminated our administrative services
agreement with SunStar Health Plan, Inc. and our SunStar marketing agreement was
also canceled. This business accounted for approximately 7.0% of our revenue for
the first six months of 1999.

We continue to experience higher lapses than new sales in the business
written with our fully insured payors. Several factors have contributed to this
trend. Escalating medical costs have resulted in less competitive pricing for
managed indemnity products. In recent years there has been a nationwide increase
in the frequency with which employer groups change benefit plans, due in part to
rapid changes in benefit designs offered, higher first-year commissions for
agents, and guaranteed issue legislation and other new laws that make it easier
for employer groups to switch plans without penalty. As a result of these and
other factors, carriers and managed care payors are less committed to the small
group market, and the industry has consolidated. We are not certain when, if
ever, these trends will be reversed.

Although we continue to work with our fully insured payors to introduce
additional cost control mechanisms, we cannot predict whether these payors will
be able to manage their medical loss ratios successfully and thus offer
competitive pricing for their products. We also cannot predict whether we will
be able to form new alliances with health care payors that are committed to the
small group market for the long term. The results of our initiatives in these
areas may affect our ability to maintain and grow fully insured business in the
future.

Typically, our fully insured payors sign contracts with us that are
cancelable by either party without penalty upon advance written notice of
between 90 days and one year. The loss of one or more of our key fully insured
blocks of business could have a material adverse effect on us.

4

OUR HISTORY

Our principal operating subsidiary, HealthPlan Services, Inc., was
founded in 1970 by James K. Murray, Jr., our current Chairman of the Board,
President, and Chief Executive Officer, Charles H. Guy, Jr., and Trevor G.
Smith. The Dun & Bradstreet Corporation purchased the business in 1978 and
operated it as a division. In 1994, the three founders and other investors
incorporated HealthPlan Services Corporation in Delaware and purchased the
business from Dun & Bradstreet. On May 19, 1995, we completed an initial public
offering of 4,025,000 shares of Common Stock.

INTEGRATION

In 1998, we began integration of our newly acquired CENTRA HealthPlan
LLC and NPPN businesses, including integration of technology platforms
associated with the CENTRA acquisition, and closure of the Irving, Texas and
Houston, Texas CENTRA offices. We completed the NPPN system integration in the
first quarter of 1999 and substantially completed integration of the CENTRA
system in the third quarter of 1999. We continue to explore opportunities to
increase efficiency through consolidation of operations. In the fourth quarter
of 1999, we commenced the closing of our San Bernardino, California and
Richardson, Texas offices and implemented a reduction in force at our Duncan,
Oklahoma and St. Louis, Missouri locations.

INFORMATION TECHNOLOGY

Our primary data processing facilities are located in Tampa, Florida,
Columbus, Ohio, and El Monte, California. We operate in a three-tiered
architectural environment. A large IBM mainframe supports substantially all of
the transactions processed by us. In 1999, we completed our initiative to
consolidate our operations into a common technology platform and eliminate
redundant computer facilities as part of our ongoing integration of acquired
businesses.

See Item 7, "Management's Discussion and Analysis of Financial
Condition and Results of Operations," for a discussion of our Year 2000
Compliance Plan.

GOVERNMENT REGULATION

We are subject to regulation under the health care, insurance laws, and
other laws of all 50 states, the District of Columbia, and Puerto Rico. Many
states require us or our employees to receive regulatory approval or licensure
to provide claims administration services. Provider networks also are regulated
in many states. We are dependent upon our continued good standing under
applicable licensing laws and regulations. These laws and regulations are
intended to protect plan members rather than stockholders and differ in content,
interpretation, and enforcement practices from state to state. Moreover, with
respect to many issues affecting us, there is a lack of guiding judicial or
administrative precedent. State regulators have relatively broad discretion to
interpret these laws when granting, renewing, or revoking licenses or approvals.
Regulators could construe some of these laws to prohibit or restrict practices
that have been significant factors in our operating procedure for many years. We
could risk major erosion and even "rebate" exposure if state regulators
determine that our practices are impermissible.

The Employee Retirement Income Security Act of 1974, as amended
("ERISA"), governs the relationships between certain health benefit plans and
the fiduciaries of those plans. In general, ERISA is designed to protect the
ultimate beneficiaries of the plans from wrongdoing by the fiduciaries. ERISA
provides that a person is a fiduciary of a plan to the extent that such person
has discretionary authority in the administration of the plan or with respect to
the plan's assets. Each employer is a fiduciary of the plan it sponsors, but
there also can be other fiduciaries of a plan. ERISA imposes various express
obligations on fiduciaries. For example, a fiduciary must prevent its plan from
engaging in certain prohibited transactions with parties in interest or from
acting under an impermissible conflict of interest with a plan. Generally, a
party in interest with respect to a plan includes a fiduciary of the plan and
persons that provide services to the plan. The application of ERISA to our
operations is an evolving area of law and is subject to ongoing regulatory and
judicial interpretations of ERISA. Although we strive to minimize the
applicability of ERISA to our business and to ensure that our practices are not
inconsistent with ERISA, there can be no assurance that courts or the United
States Department of Labor will not in the future take positions contrary to our
current or future practices. Any such contrary positions could require changes
to our business practices (as well as industry practices generally) or

5

result in liabilities of the type referred to above. Similarly, there can be no
assurance that future statutory changes to ERISA will not significantly affect
us and our industry.

COMPETITION

We face competition and potential competition from traditional
indemnity insurance carriers, Blue Cross/Blue Shield organizations, managed care
organizations, third party administrators, PPOs, transaction processing
companies, and health care information companies. We compete principally on the
basis of the price and quality of services. Many large insurers and managed care
companies offer individual small group products through captive agents and do
not outsource any administrative services in connection with such products. We
compete for large group clients with several hundred local and regional third
party administrators. In addition, many large insurers have actively sought the
claims administration business of self-funded programs and have begun to offer
services similar to the services we offer. Many of our competitors and potential
competitors are considerably larger and have significantly greater resources
than we do.

EXECUTIVE OFFICERS OF HEALTHPLAN SERVICES

Set forth below is information regarding our executive officers.
Executive officers are appointed by the Board and serve at the pleasure of the
Board.


NAME AND AGE OCCUPATION/BACKGROUND
------------ ---------------------

James K. Murray, Jr. - 64 Chairman of the Board and Chief Executive Officer of HealthPlan Services
since January 1998, President since January 2000, and a director since
October 1994. Mr. Murray was President and Chief Executive Officer of
HealthPlan Services from December 1994 to December 1997. Mr. Murray
held the position of Corporate Senior Vice President of The Dun &
Bradstreet Corporation from March 1990 until his retirement from Dun &
Bradstreet in December 1993. Mr. Murray also served as Chairman of the
Board of the Reuben H. Donnelly Corp., a publisher of telephone yellow
pages, from August 1991 to December 1993. Mr. Murray co-founded the
predecessor to HealthPlan Services in 1970.

Jeffery W. Bak - 34 Executive Vice President - Small Group Sales and Operations of
HealthPlan Services since June 1999. Mr. Bak joined HealthPlan
Services in January 1995 and served as Vice President - Sales from
January 1995 to December 1996, Senior Vice President - Sales from
January 1997 to December 1998, and Executive Vice President - Sales,
Marketing, and Business Development from January 1999 to May 1999.
From November 1992 to December 1994, Mr. Bak was a reinsurance
broker with Peglar & Associates in Stamford, Connecticut.

Phillip S. Dingle - 38 Executive Vice President and Chief Financial Officer of HealthPlan
Services since January 1999. From August 1996 to December 1998,
Mr. Dingle was Senior Vice President and Chief Counsel of HealthPlan
Services. Prior to August 1996, Mr. Dingle was a partner with the
law firm of Hill, Ward & Henderson in Tampa, Florida, having joined
the firm in May 1990, specializing in commercial trial law and
general business matters.

George E. Lucco - 52 Executive Vice President - Large Group Operations of HealthPlan
Services since October 1994. Mr. Lucco joined HealthPlan Services
in 1982 and has served as an Executive Vice President with various
operational and management responsibilities since 1989.

6



NAME AND AGE OCCUPATION/BACKGROUND
------------ ---------------------

Jeffrey L. Markle - 51 Executive Vice President - Medical Cost Management of HealthPlan
Services since July 1999. From June 1998 to June 1999, Mr. Markle
was Senior Vice President - Medical Loss Management of HealthPlan
Services. From 1996 to 1998, Mr. Markle was Vice President of the US
Group Operations for Swiss Re Life & Health, a reinsurance company
in Toronto. From 1994 to 1996, he was Vice President and General
Manager of the Canadian Operations of Olsten Kimberly Quality Care,
a home healthcare company. From 1991 to 1993, he was Chief
Operating Officer of Medisys Health Group, Inc., a preventive health
care company in Canada, and from 1989 to 1991 he was President and
Chief Executive Officer of Laurentian Health Services.

EMPLOYEES

We had approximately 2,920 employees on March 31, 2000. Except for some
of the employees of American Benefit Plan Administrators, Inc., a subsidiary
that administers Taft-Hartley plans, our labor force is not unionized. We
believe that our relationship with our employees is good.

TRADEMARKS

We utilize various service marks, trademarks, and trade names in
connection with our products and services, most of which are the property of our
customers. Although we consider our service marks, trademarks, and trade names
important in the operation of our business, our business is not dependent on any
individual service mark, trademark, or trade name.

UICI TRANSACTION

As of October 5, 1999, we entered into a merger agreement with UICI, a
diversified financial services company. On December 9, 1999, UICI announced a
significant loss in its credit card operations, and the merger was delayed. On
February 18, 2000, we entered into an amended merger agreement for UICI to
acquire HealthPlan Services in exchange for convertible preferred securities. On
April 13, 2000, we terminated the transaction by mutual agreement with UICI, as
a result of the failure to obtain required lender consents. In connection with
this termination, we have entered into an agreement with our lenders to amend
the terms of our credit facility. See "Liqudity and Capital Resources" in
Item 7.

ITEM 2. PROPERTIES

We conduct our operations from our headquarters in Tampa, Florida. Our
central data processing facilities are located in Tampa, Florida, Columbus,
Ohio, and El Monte, California. We lease these facilities, as well as all of our
other facilities. We believe that our facilities are adequate for our present
and anticipated business requirements.

ITEM 3. LEGAL PROCEEDINGS

In the ordinary course of business, we may be a party to a variety of
legal actions that affect any business, including employment and employment
discrimination-related suits, employee benefit claims, breach of contract
actions, and tort claims. In addition, we could be subject to a variety of legal
actions due to the nature of our business, including disputes alleging errors in
claims administration, underwriting, or premium billing. We currently have
insurance coverage for some of these potential liabilities. Other potential
liabilities may not be covered by insurance, insurers may dispute coverage, or
the amount of insurance may not cover the damages awarded. In the opinion of
management, although the outcome of current claims against us is uncertain, in
the aggregate they are not likely to have a material adverse effect on our
business, financial condition, or results of operations.

ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

No matters were submitted to a vote of our security holders during the
fourth quarter of 1999.

7

PART II

ITEM 5. MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS

Our Common Stock is traded on the New York Stock Exchange under the
symbol HPS. The following table sets forth the high and low sales prices of our
Common Stock for each quarter during 1998 and 1999, as reported by the New York
Stock Exchange for the periods indicated.

1999 HIGH LOW
---- ---- ---

Fourth quarter.................$ 7.750 $3.00
Third quarter..................$ 7.875 $5.6875
Second quarter.................$10.1875 $6.1875
First quarter..................$11.500 $6.8125

1998 HIGH LOW
---- ---- ---

Fourth quarter.................$11.50 $ 8.1875
Third quarter..................$18.875 $ 8.00
Second quarter.................$26.750 $17.375
First quarter..................$26.625 $20.250


There were 407 holders of record of our Common Stock as of February 9,
2000. We believe that there is a greater number of beneficial owners that hold
our Common Stock in a street name. We paid quarterly dividends on our Common
Stock of 12.5 cents per share (or 50 cents per share on an annualized basis) for
the first quarter of 1998, and 13.75 cents per share (or 55 cents per share on
an annualized basis) for the second, third, and fourth quarters of 1998 and the
first, second, and third quarters of 1999. Pursuant to our May 1998 Credit
Agreement with our lenders, as amended, we have agreed to refrain from future
dividend payments.

8

ITEM 6. SELECTED FINANCIAL DATA

SELECTED CONSOLIDATED FINANCIAL DATA
(IN THOUSANDS, EXCEPT PER SHARE DATA)

We have derived the following selected historical financial data from
our audited consolidated financial statements at December 31, 1999 and 1998 and
for the years ended December 31, 1999, 1998, and 1997, which are included in
this Form 10-K, and from our audited financial statements at December 31, 1997,
1996, and 1995 and for the years ended December 31, 1996 and 1995, which are not
included herein. The report of PricewaterhouseCoopers LLP, our independent
accountants, on our consolidated financial statements at December 31, 1999 and
1998 and for the years ended December 31, 1999, 1998, and 1997 appears elsewhere
in this Form 10-K. Our selected historical financial data should be read in
conjunction with the related financial statements and notes thereto appearing
elsewhere in this Form 10-K.


Year Ended December 31,
------------------------------------------------------------------------------
1999 1998 1997 1996 1995
---- ---- ---- ---- ----
STATEMENT OF INCOME DATA:

Revenues . . . . . . . . . . . . . . . $277,424 $289,247 $281,644 $191,493 $ 98,187
Expenses:
Agent commissions . . . . . . . . . . . 55,923 68,449 65,674 48,507 36,100
Other operating expenses . . . . . . . . 202,220 200,710 170,556 114,078 40,406
Restructure charge . . . . . . . . . . . 3,856 2,052 1,374 1,425 -
Integration expense . . . . . . . . . . . 310 4,171 4,885 7,804 -
Other expense . . . . . . . . . . . . . 298 1,811 316 17,207 1,664
Gain on sale of investments, net . . . . . . (4,630) (33,240) - - -
Equity in loss of joint ventures . . . . . . 208 11,849 2,850 - -
Depreciation and amortization . . . . . . . 16,747 15,800 15,917 10,548 4,386
------ ------ ------ ------ -----
Income (loss) from operations . . . . . . 2,492 17,645 20,072 (8,076) 15,631
Net income (loss) . . . . . . . . . . . . $ 104 $9,698 $ 10,796 $(6,716) $ 9,535
Dividends on redeemable
preferred stock . . . . . . . . . . . . . - - - - 285
------ ------ ------ ------ -----
Net income (loss) attributable
to Common Stock . . . . . . . . . . . $ 104 $9,698 $ 10,796 $(6,716) $ 9,250
------ ------ ------ ------ -----

Basic net income (loss) per share . . . . . . $ 0.01 $ 0.68 $ 0.72 $ (0.47) $ 0.82

Pro forma net income per share (1) . . . . $ 0.71
Diluted net income per share . . . . . . . $ 0.01 $ 0.67 $ 0.71 n/a $ 0.84
Dividends declared per share
of common stock . . . . . . . . . . . $ 0.41 $ 0.54 $ 0.38 - -
Average common shares outstanding
Basic . . . . . . . . . . . . . . . . 13,742 14,353 15,004 14,181 11,316
Pro forma (1) . . . . . . . . . . . . . 13,414
Diluted . . . . . . . . . . . . . . . . 13,922 14,584 15,164 n/a 11,380

December 31,
1999 1998 1997 1996 1995
---- ---- ---- ---- ----

Working capital (deficit) . . . . . . . . $ (44,329) $ (36,813) $ (29,842) $ (26,929) $ 23,013
Total assets . . . . . . . . . . . . . . 260,425 276,805 243,324 244,701 112,667
Total debt . . . . . . . . . . . . . . . 95,837 97,323 43,694 62,298 1,282
Common stockholders' equity . . . . . . . 86,281 91,652 116,566 108,783 80,966

(1) Gives effect to the recapitalization of all 19,000,000 shares of
Preferred Stock (plus the right to receive dividends accrued thereon),
which were exchanged for 1,397,857 shares of our Common Stock
contemporaneously with the consummation of our initial public offering
on May 19, 1995, for all periods presented.

9

ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
OF OPERATIONS

INTRODUCTION

The following is a discussion of changes in the consolidated results of
our operations for the years ended December 31, 1999, 1998, and 1997.

We are a leading managed health care services company, providing
marketing, distribution, administration, and medical cost management services
for health care plans and other benefit programs. We function solely as a
service provider generating fee-based income and do not assume any underwriting
risk.

RESULTS OF OPERATIONS

The following table sets forth, for the periods indicated, the
percentages which certain items of income and expense bear to our revenue for
such periods.


FOR THE YEAR ENDED DECEMBER 31,
-------------------------------
1999 1998 1997
---------------- ---------------- -----------------


Total revenues . . . . . . . . . . . . . . . . . 100.0 % 100.0 % 100.0 %
------- ------- -------
Expenses:
Agent commissions . . . . . . . . . . . . . . 20.2 % 23.7 % 23.3 %
Personnel . . . . . . . . . . . . . . . . . . . 41.4 % 42.6 % 40.2 %
General and administrative . . . . . . . . . . . 28.9 % 24.8 % 19.5 %
Restructure charge . . . . . . . . . . . . . . . 1.4 % 0.7 % 0.5 %
Integration . . . . . . . . . . . . . . . . . . . 0.1 % 1.4 % 1.7 %
Other expenses . . . . . . . . . . . . . . . . . 0.1 % 0.6 % 0.1 %
Gain on sale of investments, net . . . . . . . . (1.7)% (11.5)% -
Depreciation and amortization . . . . . . . . . 6.0 % 5.5 % 5.7 %
Interest expense . . . . . . . . . . . . . . . . . 2.8 % 2.4 % 1.5 %
Interest income . . . . . . . . . . . . . . . . . (0.2)% (0.4)% (0.6)%
Equity in loss of joint ventures . . . . . . . . . 0.1 % 4.1 % 1.0 %
------- ------- -------
Total expenses . . . . . . . . . . . . . 99.1 % 93.9 % 92.9 %
------- ------- -------
Income before provision for income
taxes and minority interest . . . . . . . . . 0.9 % 6.1 % 7.1 %

Provision for income taxes . . . . . . . . . . . . 0.8 % 3.0 % 3.3 %
------- ------- -------

Income before minority interest . . . . . . . . . . 0.1 % 3.1 % 3.8 %
Minority interest . . . . . . . . . . . . . . . . . 0.1 % (0.3)% -
------- ------- -------

Net income . . . . . . . . . . . . . . . . . . . 0.0 % 3.4 % 3.8 %
======= ======= =======

10

YEAR ENDED DECEMBER 31, 1999 COMPARED TO YEAR ENDED DECEMBER 31, 1998

Revenues for the year ended December 31, 1999 decreased $11.8 million,
or 4.1%, to $277.4 million from $289.2 million in 1998. New revenues of $13.2
million and $5.9 million recognized as a result of the CENTRA and NPPN
acquisitions, respectively, were offset by a decrease of $29.5 million in
revenues from fully insured customers, primarily related to the transition of a
block of indemnity/preferred provider organization business from The Travelers
Insurance Company and United HealthCare Corporation to Seaboard Life Insurance
Company (USA) products and a decrease in revenues from the block of business
assumed from TMG Life Insurance Company in 1997. This reduction in fully insured
revenues was partially offset by revenues from new carrier relationships. Other
revenue decreases of $4.1 million were realized from self-funded customers,
primarily related to the loss of twelve customers. We recognized an increase in
NPPN revenues of $2.8 million for the period of June through December 1999, as
compared to the same seven-month period in 1998.

Agent commission expense for the year ended December 31, 1999 decreased
$12.5 million, or 18.3%, to $55.9 million from $68.4 million for the same period
in 1998. This decrease is consistent with the decrease in fully insured revenues
for the period indicated, as described above.

Personnel expense for the year ended December 31, 1999 decreased $8.6
million, or 7.0%, to $114.7 million from $123.3 million in 1998. We incurred
$6.6 million of personnel expense associated with the consolidation of CENTRA
and NPPN. These consolidation expenses were offset by reduced salaries resulting
from a reduction of 485 employees in our workforce and reduction in the use of
overtime and temporary help, and the outsourcing of our care management services
for CENTRA to Sykes HealthPlan Services, Inc. ("SHPS"). These services are now
included as professional services within general and administrative expense.

General and administrative expense for the year ended December 31, 1999
increased $8.5 million, or 11.8%, to $80.3 million from $71.8 million for the
year ended December 31, 1998. This increase was primarily attributable to $8.9
million of general and administrative expense associated with the consolidation
of CENTRA's and NPPN's financial results, an increase of $1.9 million in CENTRA
professional services due to the outsourcing of its care management services to
SHPS beginning in the fourth quarter of 1998, and a charge of $5.7 million in
pretax expense primarily related to claims asserted by four former customers and
seven insurance brokers (see Note 10 to the financial statements appearing
elsewhere in this Form 10-K). This increase was partially offset by reductions
in rent due to office closings and reductions in telephone, postage, printing,
and charges to the reserve for doubtful accounts.

During 1999, we recorded a total of $3.8 million in restructuring costs
for office closure and employee terminations. In the second quarter of 1999, we
incurred $0.9 million of restructuring costs reflecting employee terminations
associated with reductions in our fully insured workforce in Tampa, Florida. We
terminated 63 employees in management, claims administration, and information
systems. In December 1999, we recorded a restructure charge of $2.9 million
relating to the closing of our self-funded offices in Richardson, Texas and San
Bernardino, California, and additional reductions in the self-funded workforces
in Duncan, Oklahoma and St. Louis, Missouri. We terminated a total of 133
employees in management, claims administration, and information systems.

We recorded $2.1 million in restructuring costs during the year ended
December 31, 1998. These costs reflected employee terminations, lease
terminations, and the abandonment of property and equipment associated with
closing our Framingham, Massachusetts, Chicago, Illinois, and Atlanta, Georgia
offices.

Other expense of $1.8 million for the year ended December 31, 1998
reflects costs of $1.4 million associated with the write-off of customer
balances due to a billing system conversion and uncollectability of accounts
among our self-funded customers, and costs of $0.4 million related to the
start-up of new carrier business.

During 1999, we entered into an agreement to sell certain shares of
HealthAxis.com, Inc. stock, resulting in a pretax gain of $4.6 million. During
the year ended December 31, 1998, we sold 370,711 of our shares of Caredata.com,
Inc. stock and all 200,000 of our shares of Health Risk Management, Inc. stock,
resulting in pretax gains of $5.2 million and $0.2 million, respectively. On
September 11, 1998, we sold our 50% interest in SHPS to Sykes Enterprises,
Incorporated for $30.6 million and recognized a pretax gain on the sale of SHPS
of $27.9 million.

11

Depreciation and amortization expense for the year ended December 31,
1999 increased $0.9 million, or 5.7%, to $16.7 million from $15.8 million for
the year ended December 31, 1998. This increase related primarily to
amortization of goodwill on our CENTRA and NPPN acquisitions.

Interest expense for the year ended December 31, 1999 increased to $7.8
million from $6.9 million in 1998. This increase resulted primarily from
increased debt borrowed in 1998 to fund our acquisitions of CENTRA and NPPN, and
to fund repurchases of our Common Stock in 1998 and 1999. During 1998 and 1999,
we purchased 1,276,700 and 242,700 shares, respectively, of our stock for a
collective purchase price of $30.0 million, all of which was borrowed pursuant
to our credit facility.

We recorded our 50% share of the $23.6 million loss incurred by SHPS
for the six months ended June 30, 1998. The loss was principally the result of a
charge for the write-off of purchased research and development associated with
acquisitions by SHPS. We sold our interest in SHPS in September 1998.


YEAR ENDED DECEMBER 31, 1998 COMPARED TO YEAR ENDED DECEMBER 31, 1997

Revenues for the year ended December 31, 1998 increased $7.6 million,
or 2.7%, to $289.2 million from $281.6 million in 1997. New revenues of $20.3
million and $10.0 million recognized as a result of the CENTRA and NPPN
acquisitions, respectively, were offset by a decrease in revenues from fully
insured customers ($3.2 million), primarily related to the transition of the
United HealthCare and Travelers block of indemnity/preferred provider
organization business to Seaboard Life Insurance Company products. This
reduction in fully insured revenues was partially offset by $26.1 million in
revenues from the Provident Indemnity and Provident American block of business.
Other revenue decreases were realized from self-funded customers ($16.7
million), primarily related to the sale of the contracts of Diversified Group
Brokerage, Inc., in 1997, along with the loss of three large customers in 1998,
and from alliance customers ($3.5 million), primarily related to us exiting the
Kentucky alliance in 1997.

Agent commission expense for the year ended December 31, 1998 increased
$2.7 million, or 4.1%, to $68.4 million from $65.7 million in 1997. This
increase is consistent with the increase in operating revenues for the period
indicated.

Personnel expense for the year ended December 31, 1998 increased $10.2
million, or 9.0%, to $123.3 million from $113.1 million in 1997. This increase
resulted primarily from $16.0 million of personnel expense associated with the
consolidation of CENTRA and NPPN. This increase was offset by reduced salaries
resulting from a reduction of approximately 435 employees in our workforce and
the outsourcing of care management services to SHPS. These services are now
included as general and administrative expense. Our personnel expense as a
percentage of total revenues was 42.6% for the year ended December 31, 1998
compared to 40.2% in 1997.

General and administrative expense for the year ended December 31, 1998
increased $16.9 million, or 30.8%, to $71.8 million from $54.9 million in 1997.
This increase was primarily attributable to $12.5 million of general and
administrative expense associated with the consolidation of CENTRA's and NPPN's
financial results along with $6.7 million of costs associated with the
outsourcing of our care management services to SHPS. Our general and
administrative expense as a percentage of total revenue increased to 24.8% for
the year ended December 31, 1998 from 19.5% in 1997 primarily due to the
outsourcing of our care management services to SHPS.

We recorded $2.1 million in restructuring costs during the year ended
December 31, 1998. These costs reflect employee terminations, lease
terminations, and the abandonment of property and equipment associated with
closing our Framingham, Massachusetts, Chicago, Illinois, and Atlanta, Georgia
offices. There were 47, 43, and 48 employees terminated in the Framingham,
Chicago, and Atlanta offices, respectively. These employees worked in
management, claims administration, and information systems. In 1997, we recorded
a charge of $1.4 million to reflect the cost of exiting our Framingham,
Massachusetts office. This charge reflected the cost of terminating employees
and abandoning property and equipment. Our restructure plan included the
elimination of approximately 150 jobs in management, administration, and
information systems. The administration and claims services historically
performed in Framingham were assumed in our Tampa, Florida and Merrimack, New
Hampshire offices.

12

Integration expense during the year ended December 31, 1998 was $4.2
million. These costs included $2.1 million in converting the data center and
three claims platforms for CENTRA and $1.9 million in converting the information
systems from our Framingham, Massachusetts office to the Tampa office.
Integration expense for the year ended December 31, 1997 was $4.9 million. Of
this expense, $3.2 million related to the integration of information systems
used by the TMG block of business, Consolidated Group, Inc. and an affiliated
company, and Harrington Services Corporation, while $1.7 million represented
other costs associated with transferring functions from certain offices, the
consolidation of treasury functions, and employee relocations.

Other expense of $1.8 million for the year ended December 31, 1998
reflects costs of $1.4 million associated with the write-off of customer
balances due to a billing system conversion and uncollectability of accounts
among our self-funded customers, and costs of $0.4 million related to the
start-up of the Provident Indemnity and Provident American block of business.

During the year ended December 31, 1998, we sold 370,711 of our shares
of Caredata.com Inc.'s stock and all 200,000 of our shares of Health Risk
Management stock, resulting in gains of $5.2 million and $0.2 million,
respectively. On September 11, 1998, we sold our 50% interest in SHPS to Sykes
Enterprises for $30.6 million and recognized a gain on the sale of SHPS of $27.9
million.

Depreciation and amortization expense for the year ended December 31,
1998 decreased $0.1 million, or 0.6%, to $15.8 million from $15.9 million in
1997. Some of our furniture and fixtures became fully amortized in 1997.
Additionally, we wrote off internally developed software related to our exiting
the Kentucky alliance in 1997. These reductions were partially offset by
amortization of goodwill on our CENTRA and NPPN acquisitions.

Net interest expense for the year ended December 31, 1998 increased to
$5.6 million from $2.5 million in 1997. This increase resulted primarily from
our acquisitions of CENTRA and NPPN, along with our share repurchase program.
During 1998, we purchased 1,276,700 shares of our stock for a collective
purchase price of $28.1 million, all of which was borrowed pursuant to our
credit facility.

We recorded our 50% share of the loss incurred by SHPS through the date
of its disposition, which was $11.8 million on a pre-tax basis. This loss
principally resulted from a charge for the write-off of purchased research and
development associated with acquisitions by SHPS.

YEAR 2000 COMPLIANCE

INTRODUCTION

The "Year 2000 Problem" arose because many existing computer programs
use only the last two digits to refer to a year. Therefore, these computer
programs do not properly recognize a year that begins with "20" instead of the
familiar "19." If not corrected, many computer applications could fail or create
erroneous results. The problems created by using abbreviated dates appear in
hardware (such as microchips), operating systems, and other software programs.
We implemented our Year 2000 ("Y2K") compliance project to prepare our business
for the Year 2000. We define Y2K "compliance" to mean that the computer code
will process all defined future dates properly and give accurate results.

PLAN TO ADDRESS YEAR 2000 COMPLIANCE

We conducted a review of our computer systems and capabilities and
created a three-pronged program for addressing issues related to the Y2K. This
program includes the purchase and implementation of software packages from
vendors, an upgrade of vendor packages to Y2K compliant versions, and the
internal development and implementation of new software applications to increase
the capabilities of our systems for the future.

We began implementing this plan in 1996 with an upgrade of the
mainframe operating system. We purchased and replaced our accounting and
financial system and workers compensation system and wrote and implemented a new
system for the unemployment compensation business. We received from the vendor
and implemented, for all current

13

accounts, the latest version of its claims processing software, which is Y2K
compliant. We also upgraded our billing and administrative system to be Y2K
compliant.

We requested Y2K compliance information from our significant customers
and vendors, including landlords and other third parties that are responsible
for non-information technology systems such as security and environmental
controls. In particular, we asked each vendor and customer for information
regarding (a) the status of the vendor's or customer's Y2K readiness initiative,
and (b) information regarding any expected changes in the vendor's or customer's
data interface with us.

A team of our information system professionals coordinated our Y2K
compliance efforts and tested any new interfaces with vendors and customers. To
date, we have not experienced disruptions in any of our computer systems. Our
team of information system professionals will continue to monitor our computer
systems until we have completed data exchanges with vendors and customers.
Although we do not expect that any disruptions that might occur from such data
exchanges would materially disrupt our computer systems, we cannot guarantee
that they would have no material effect.

COST OF PROJECT

Between January 1, 1996 and December 31, 1999, we spent $11.6 million
for Y2K compliance systems and upgrades. These costs include the expense of
replacing any existing systems with Y2K compliant systems, even in cases where
the system would have been replaced or upgraded regardless of Y2K requirements.
We expect to spend less than $0.5 million during the first quarter of 2000 in
both capital and modification costs to complete our Y2K program.

LIQUIDITY AND CAPITAL RESOURCES

Under our May 1, 1998 Amended and Restated Credit Agreement, as
amended, we maintain a line of credit of $115.0 million (the "Line of Credit")
with availability equal to a multiple of trailing earnings before interest
expense, income taxes, and depreciation and amortization expense (with certain
adjustments called for in the credit agreement). This multiple is set at 3.25
through June 30, 2001, and steps down thereafter to 2.75 during the remaining
term of the facility. First Union National Bank of North Carolina serves as
"agency bank," and NationsBank, N.A. serves as co-agent, with respect to this
facility. The credit facility contains provisions which include the maintenance
of certain minimum financial ratios, limitations on merger and acquisition
activity, limitations on capital expenditures, limitations on dividends and
distributions, and limitations on investment activity. Our borrowing under the
Line of Credit includes interest ranging from LIBOR plus 250 basis points to New
York prime plus 150 basis points. Current rates on LIBOR drawings on the Line of
Credit at December 31, 1999 were 8.0%. The Line of Credit carries a commitment
fee ranging from 0.175% to 0.25% of the unused portion and is secured by the
stock of our subsidiaries. The outstanding draw was $90.0 million at December
31, 1999, and the maximum amount available was $90.0 million.

We did not meet certain financial performance requirements under the
credit facility for the third and fourth quarters of 1999. We entered into an
amendment and waiver (the "Waiver Agreement") with the lenders under the credit
facility under which the lenders waived default with respect to these
requirements, provided that: (a) we met certain minimum performance objectives;
(b) the proposed acquisition of us by UICI was consummated on or prior to
February 10, 2000; (c) the Agreement and Plan of Merger between us and UICI
("the Merger Agreement") did not otherwise terminate prior to closing of the
proposed acquisition; and (d) we refrained from issuing dividends and observed
certain limits on our investments and capital expenditures. The amendment and
waiver also reduced the amount available under the Line of Credit from $175.0
million to $115.0 million. Our proposed acquisition had not been completed by
February 10, 2000, and on February 10, 2000, we entered into a nonwaiver and
standstill agreement (the "Standstill Agreement") with the lenders under the
credit facility. Pursuant to the Standstill Agreement, the lenders agreed to
defer their rights or remedies related to our failure to meet certain financial
performance requirements under the credit facility for a period of thirty days
from the execution of the amended merger agreement (February 18, 2000) between
us and UICI. Additionally, in accordance with the Standstill Agreement: (a) we
executed and delivered to the agency bank a supplement to the pledge agreement
pledging 100% of the capital stock of HealthAxis.com; (b) we agreed to a change
in the applicable margins on borrowings on LIBOR and

14

New York prime drawings, to 250 and 150 basis points, respectively; and (c) we
may not exceed our borrowings on the date of the Standstill Agreement plus the
amount available under our swingline credit agreement of $5.0 million with the
agency bank. On March 17, 2000, the Standstill Agreement was extended to April
15, 2000.

On April 14, 2000, after agreeing to terminate the UICI transaction, we
entered into an extension of the Standstill Agreement pursuant to which
HealthPlan Services and the lenders agreed to amend certain terms of the May 1,
1998 credit agreement, with documentation to be formalized by May 31, 2000. The
agreement provides for a $90 million term loan including up to $73.7 million
maximum borrowings and remaining amounts available for letters of credit. The
agreement requires repayment of $250,000 of principal per month for a
three-month period commencing May 31, 2000 and $500,000 each month thereafter
with additional repayments of $15 million on January 31 and July 31, 2001, with
a final payment in 2001. The agreement also provides for a $25 million revolving
credit facility and an August 31, 2001 final maturity. Interest rates vary from
base rate plus 1.5% to base rate plus 3.0%.

The agreement requires initial payment of a fee of 1% of the maximum
amount of the facility plus certain administrative fees and annual commitment
fee of .25% for letters of credit and unused commitments.

Under the agreed loan terms, we must maintain certain financial
covenants for revenue, EBITDA, is restricted in capital expenditures, and is
subject to prepayment with proceeds of certain future activities such as sale of
certain assets, public offerings, etc.

Pursuant to our Line of Credit and prior to the fourth quarter of 1999,
we were permitted to pay a quarterly dividend of up to $0.1375 per share of our
capital stock (up to $0.55 per share on an annualized basis). During 1999, we
declared dividends totaling $5.7 million. These dividends were paid on April 20,
July 20, and October 19, 1999.

Effective in March 1999, we acquired the remaining 20% of the capital
stock of Montgomery Management Corporation from Provident Indemnity for $1.5
million.

During the second quarter of 1997, our Board of Directors authorized us
to use up to $20.0 million to support a share repurchase program. We began
implementing this share repurchase program in the first quarter of 1998. On May
12, 1998, the Board increased to $30.0 million its authorization to repurchase
shares under this program. During the second quarter of 1999, we completed this
share repurchase program. During 1999, we acquired an additional 242,700 shares
under this program at a cost of $1.9 million.

On May 28, 1999, we agreed to pay NPPN's former owner net consideration
of approximately $6.6 million in settlement of the additional contingent
consideration relating to our 1998 acquisition of NPPN. Of this net
consideration, we paid approximately $2.6 million in 1999, with the remaining
$4.0 million plus interest to be paid evenly on the first and second
anniversaries of the settlement.

On April 29, 1999, we paid CENTRA Benefit Services $4.4 million, which
represented a payment of $5.5 million for CENTRA Benefit Services' remaining
49.9% interest in CENTRA, offset by amounts due to us in connection with the
CENTRA acquisition.

We spent $8.0 million for capital expenditures during the year ended
December 31, 1999.

During 1999, we sold 1,415,000 of our shares of HealthAxis.com common
stock, resulting in a pretax gain of $4.6 million.

Based upon current expectations, we believe that all consolidated
operating and financing activities for the next twelve months will be met from
internally generated cash flow from operations, available cash, or our revised
Line of Credit.

INFLATION

We do not believe that inflation had a material effect on our results
of operations for the year ended December 31, 1999 or 1998. There can be no
assurance, however, that our business will not be affected by inflation in the
future.

ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

We are exposed to certain market risks inherent in our financial
instruments. These instruments arise from transactions entered into in the
normal course of business and, in some cases, relate to our acquisitions of
related businesses. We are subject to interest rate risk on our existing Line of
Credit and any future financing requirements. Our fixed rate debt consists
primarily of outstanding balances on our notes issued to C G Insurance Services,
Inc., the former owner of CENTRA, and certain equipment notes, and our variable
rate debt relates to borrowings under our Line of Credit. See "Liquidity and
Capital Resources."

15

The following table presents the future principal payment obligations
(in thousands) and weighted-average interest rates associated with our existing
long-term debt instruments, assuming our actual level of long-term indebtedness
of $95.8 million as of December 31, 1999:


2000 2001 2002 2003 2004 THEREAFTER
------------ ------------ ---------- -------- --------- -------------

Liabilities
Long-term Debt Fixed Rate
(weighted average interest
rate of 6.19%) . . . . . . $ 419 $ 291 $ 220 $ 4,182 $ 202 $ 523

Variable Rate (weighted
average interest rate
of 6.94%) . . . . . . . . . 3,250,000 86,750,000 - - - -

Our primary market risk exposure relates to (i) the interest rate risk
on long-term and short-term borrowings, (ii) the impact of interest rate
movements on its ability to meet interest expense requirements and exceed
financial covenants, and (iii) the impact of interest rate movements on our
ability to obtain adequate financing to fund future acquisitions.

We manage interest rate risk on our variable rate debt by using two
separate interest rate swap agreements. The agreements, which expire in
September and December 2001, effectively convert $40.0 million of variable rate
debt under the Line of Credit to fixed rate debt at a weighted average rate of
6.18%.

A 1% increase in interest rates due to increased rates nationwide would
result in additional interest of approximately $0.5 million net of interest
saved on our interest rate swap agreements.

While we cannot predict our ability to refinance existing debt or the
impact interest rate movements will have on our existing debt, our management
continues to evaluate our financial position on an ongoing basis.

ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

The financial statements required by this item are listed in Item
14(a)(1) and are submitted at the end of this Annual Report on Form 10-K. We are
not required to file any supplementary data under this item.

ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND
FINANCIAL DISCLOSURE

None.

PART III

ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT

INFORMATION ABOUT DIRECTORS

Set forth below is information about our directors. Directors are
elected at each annual stockholders meeting. Each director holds office until
the next annual meeting, unless prior to that time he or she resigns or is
removed from the Board. See Item 1 for information about our executive officers.

16



NAME AND AGE OCCUPATION/BACKGROUND
- ------------ ---------------------

James K. Murray, Jr. - 64 Chairman of the Board and Chief Executive Officer of HealthPlan Services
since January 1998, President since January 2000, and a director since
October 1994. Mr. Murray was President and Chief Executive Officer of
HealthPlan Services from December 1994 to December 1997. Mr. Murray held
the position of Corporate Senior Vice President of The Dun & Bradstreet
Corporation from March 1990 until his retirement from Dun & Bradstreet in
December 1993. Mr. Murray also served as Chairman of the Board of the
Reuben H. Donnelly Corp., a publisher of telephone yellow pages, from
August 1991 to December 1993. Mr. Murray co-founded the predecessor to
HealthPlan Services in 1970.

William L. Bennett - 50 Director of HealthPlan Services since August 1994, Vice Chairman of the
Board since January 1998, and Chairman of the Board from December 1994 to
December 1997. Until March 1995, Mr. Bennett served as Chairman and Chief
Executive Officer of Noel Group, Inc., a publicly traded company that held
controlling interests in small-to-medium size operating companies.
Mr. Bennett is a director of Allegheny Energy, Inc., an electric utility
holding company; and Sylvan, Inc., a company that produces mushroom spawn
and fresh mushrooms.

Joseph A. Califano, Jr. - 68 Director of HealthPlan Services since January 1995. Since 1992,
Mr. Califano has been Chairman and President of The National Center on
Addiction and Substance Abuse at Columbia University. He is a director of
Automatic Data Processing, Inc.; Kmart Corporation; True North
Communications Inc.; and Warnaco, Inc. Mr. Califano is a governor of the
New York Presbyterian Hospital and a trustee of The Century Foundation,
The Urban Institute, and The American Ditchley Foundation. Mr. Califano
is Founding Chairman of the Institute for Social and Economic Policy in
the Middle East at the Kennedy School of Government at Harvard
University. He is an Adjunct Professor of Public Health (Health Policy
and Management) at Columbia University's Medical School (Department of
Psychiatry) and School of Public Health and a member of the Institute of
Medicine of the National Academy of Sciences. Mr. Califano served as
Secretary of the United States Department of Health, Education, and
Welfare from 1977 to 1979. He is a member of the Advisory Council of the
American Foundation for AIDS Research. He is the author of nine books and
numerous articles.

Joseph S. DiMartino - 56 Director of HealthPlan Services since March 1995. Since January 1995,
Mr. DiMartino has been Chairman of the Board of approximately 168 funds
in the Dreyfus Family of Mutual Funds. From 1982 to December 1994, he
was President, a director, and until August 1994 Chief Operating Officer,
of The Dreyfus Corporation, an investment advisor and manager of the
Dreyfus Group of Mutual Funds. He also was Chairman of the Board of
Directors of Noel Group, Inc. from February 1995 to November 1997. He is
a director of The Muscular Dystrophy Association, Carlyle Industries,
Inc., and Century Business Services, Inc.


17



NAME AND AGE OCCUPATION/BACKGROUND
- ------------ ---------------------

Vincent D. Farrell, Jr. - 53 Director of HealthPlan Services since July 1997. Since 1982, Mr. Farrell
has been Managing Director and Chief Investment Officer for Spears,
Benzak, Salomon & Farrell, a money management firm based in New York with
$5 billion in assets under management. Mr. Farrell also is a director of
Swiss Army Brands Company, Inc., a consumer products company best known
for its Swiss Army knives and watches. Mr. Farrell is a frequent guest
lecturer throughout the country for a number of large securities firms.

John R. Gunn - 57 Director of HealthPlan Services since November 1994. Since 1982, Mr. Gunn
has served in various capacities for the Memorial Sloan-Kettering Cancer
Center, a medical center and research institute, and is currently its
Executive Vice President and Chief Operating Officer and a member of its
Board of Managers. Mr. Gunn is a director of the following not-for-profit
entities: Empire Blue Cross and Blue Shield, The Greater New York
Hospital Association, the Devereaux Foundation, and the Hospital
Association of New York State.

Nancy M. Kane, D.B.A. - 50 Director of HealthPlan Services since November 1994. Dr. Kane is an
author, lecturer, and recognized expert in managed health care. Since
1980, she has been a member of the Harvard School of Public Health
faculty, where she has served in the Department of Health Policy and
Management. Dr. Kane is a director of the Urban Medical Group, a
not-for-profit medical group practice organization.

David Nierenberg - 46 Director of HealthPlan Services since November 1994. Since April 1995,
Mr. Nierenberg has been President of Nierenberg Investment Management Co.,
Inc., an investment management company. Between 1986 and 1995,
Mr. Nierenberg was a general partner of Trinity Ventures, Ltd., a venture
capital company. Mr. Nierenberg is a director of Southwest Washington
Medical Center, a private not-for-profit hospital.

James G. Niven - 54 Director of HealthPlan Services since November 1994. Since 1996,
Mr. Niven has been a Senior Vice President at Sotheby's, an international
auction house. Since 1982, he has been a general partner of Pioneer
Associates, a venture capital investment company. He also is a director
of The Lynton Group, Inc., a company engaged in aircraft charter and
maintenance; and Tatham Offshore, Inc., an independent energy company
engaged in the development, exploration, and production of offshore oil
and gas reserves. Mr. Niven also is a member of the Board of Managers of
Memorial Sloan-Kettering Cancer Center, a trustee and a director of the
Neil A. McConnell Foundation, and a trustee of The Blenheim Foundation,
the Museum of Modern Art, and the National Center for Learning
Disabilities.

18



NAME AND AGE OCCUPATION/BACKGROUND
- ------------ ---------------------

Robert R. Parker - 67 Director of HealthPlan Services since July 1998. Mr. Parker served as
President and Chief Operating Officer of HealthPlan Services from January
1998 to January 2000, and as Executive Vice President and Chief Operating
Officer - Large Group Business from July 1996 to December 1997. Mr.
Parker was Chairman and Chief Executive Officer of Harrington Services
Corporation from 1986 to December 1997. Harrington became a wholly owned
subsidiary of HealthPlan Services in July 1996.

Marc I. Perkins - 54 Director of HealthPlan Services since October 1997. Since April 1999,
Mr. Perkins has been President of Gunther International, a manufacturer
of high speed inserting equipment. Between October 1998 and March 1999,
Mr. Perkins served as Vice Chairman and Chief Executive Officer of
Gunther International. From 1992 to December 1998, Mr. Perkins was
President and Chief Executive Officer of Perkins Capital Advisers, Inc.
and General Partner of Perkins Partners I, Ltd. He has been a principal
in PMK Securities and Research, Inc., a securities broker dealer, since
February 1995. He has appeared on CNBC and is a frequent lecturer at
numerous organizations and universities.

Arthur F. Weinbach - 56 Director of HealthPlan Services since February 1997. Since 1998,
Mr. Weinbach has been Chairman and Chief Executive Officer of Automatic
Data Processing, Inc. ("ADP"). From 1996 to 1998, Mr. Weinbach was
President and Chief Executive Officer of ADP. Previously, he served as
President and Chief Operating Officer of ADP from 1994 to 1996. Mr.
Weinbach serves on the Board of Directors of ADP and of Schering-Plough
Corporation, a company engaged in the discovery, development,
manufacturing, and marketing of pharmaceutical and health care products.


SECTION 16(A) BENEFICIAL OWNERSHIP REPORTING COMPLIANCE

Pursuant to Section 16(a) of the Securities Exchange Act of 1934, as
amended, each executive officer, director, and beneficial owner of more than ten
percent of our outstanding Common Stock must file reports with the Securities
and Exchange Commission reporting beneficial ownership of our Common Stock (i)
at the time of becoming subject to Section 16's reporting requirements, and (ii)
at the time of any changes in beneficial ownership occurring thereafter. On
January 1, 1999, Jeffery W. Bak became a "Reporting Person" for purposes of
Section 16(a). A Form 3 was filed with respect to this status on March 8, 1999,
after the Form 3 filing deadline. On July 1, 1999, Jeffrey L. Markle became a
"Reporting Person" for purposes of Section 16(a). A Form 3 was filed with
respect to this status on October 21, 1999, after the Form 3 filing deadline.
Based upon review of reports submitted to us and written representations of
persons that we know to be subject to these reporting requirements, we believe
that all other reports due for 1999 were filed on a timely basis.

19

ITEM 11. EXECUTIVE COMPENSATION

SUMMARY COMPENSATION TABLE

The following table sets forth certain information regarding
compensation paid or accrued by us for the fiscal year ended December 31, 1999
to: (i) our Chief Executive Officer; and (ii) each of our four other most highly
compensated executive officers whose salary and bonus exceeded $100,000 during
1999 and who was serving as an executive officer at the end of 1999
(collectively, the "Named Officers"). The table also sets forth information
regarding paid or accrued compensation to each Named Officer for the two
preceding fiscal years.


LONG-TERM
ANNUAL COMPENSATION COMPENSATION
------------------- ------------

SECURITIES ALL
NAME AND UNDERLYING OTHER
PRINCIPAL POSITION (1) YEAR SALARY($) BONUS($) OPTIONS (#)(2) COMPENSATION($)(3)
---------------------- ---- --------- -------- -------------- ------------------

James K. Murray, Jr. 1999 $ 378,056 $ 99,375 35,000 $ 3,333
Chairman of the Board, 1998 364,000 82,810 -- 1,580
President, and Chief 1997 350,000 -- 35,000 2,297
Executive Officer

Robert R. Parker 1999 238,887 57,408 35,000 3,333
Former President and 1998 230,100 55,200 -- 1,129
Chief Operating 1997 202,963 -- 35,000 2,297
Officer

William L. Bennett 1999 216,032 38,938 35,000 3,333
Vice Chairman 1998 208,000 49,920 -- 1,342
of the Board 1997 198,387 -- 35,000 2,000

Jeffery W. Bak 1999 173,618 78,400 25,000 3,297
Executive Vice 1998 135,379 53,250 -- 1,650
President 1997 114,192 14,660 20,000 2,221

Phillip S. Dingle 1999 174,385 65,000 25,000 3,333
Executive Vice 1998 149,558 53,250 -- 1,398
President and Chief 1997 134,731 -- 20,000 831
Financial Officer

- ---------------
(1) Indicates each Named Officer's current position with HealthPlan
Services. See "Executive Officers of HealthPlan Services" in Item 1 for
a description of previous positions held by each Named Officer.

(2) Refers to incentive stock options granted during the stated fiscal year
under either the HealthPlan Services Corporation 1995 Incentive Equity
Plan or the Amended and Restated HealthPlan Services Corporation 1996
Employee Stock Option Plan. The Incentive Plan and the Employee Option
Plan provide for grants of stock options to our employees, as
determined by the Compensation Committee of the Board of Directors. The
Compensation Committee may grant these options as incentive options,
which qualify for certain favorable tax treatment, or as non-qualified
options. The Compensation Committee has the authority to set the
exercise price for options at the time of grant, except that the
exercise price of an incentive option may not be less than the fair
market value of the Common Stock on the grant date. Each option grant
reflected in the table vests over a four-year period from the date of
the grant, with 20% of the options becoming vested on the grant date
and 20% becoming vested on each successive anniversary of the grant
date, until the options become fully

20

vested on the fourth anniversary of the grant date. In the event of any
merger or other transaction in which HealthPlan Services does not
survive, the Compensation Committee at its option may accelerate the
vesting of all outstanding Incentive Plan and Employee Option Plan
options, subject to applicable law.

(3) Consists of Company contributions to each Named Officer's account under
the HealthPlan Services, Inc. Profit Participation 401(k) Plan. Does
not include the amount of life insurance premium payments allocable to
any Named Officer. HealthPlan Services provides all employees with life
insurance benefits that are generally equal to two years base salary,
subject to certain adjustments.


OPTION GRANTS IN 1999

INDIVIDUAL GRANTS(1)

--------------------------------------


POTENTIAL REALIZABLE VALUE AT ASSUMED
ANNUAL RATES OF STOCK PRICE APPRECIATION
FOR OPTION TERM (10 YEARS)(2)
--------------------------------------------
5% 10%
--------------------- -------------------

NUMBER OF % OF TOTAL EXERCISE OR EXPIRATION PER AGGREGATE PER AGGREGATE
NAME SECURITIES OPTIONS BASE PRICE DATE SHARE VALUE SHARE VALUE
UNDERLYING GRANTED TO ($/SHARE) VALUE VALUE
OPTIONS EMPLOYEES IN
GRANTED (#) FISCAL YEAR
----------------- ---------------- ------------- -------------- -------- -------------- -------- -----------

James K. Murray, Jr. 35,000 .07 $11.00 1/7/09 $6.92 $242,200 $17.52 $613,200

Robert R. Parker 35,000 .07 11.00 1/7/09 6.92 242,200 17.52 613,200

William L. Bennett 35,000 .07 11.00 1/7/09 6.92 242,200 17.52 613,200

Jeffery W. Bak 25,000 .05 11.00 1/7/09 6.92 173,000 17.52 438,000

Phillip S. Dingle 25,000 .05 11.00 1/7/09 6.92 173,000 17.52 438,000

- -------------------

(1) Consists of option grants under the Employee Option Plan. Each option
grant vests over a four-year period from the grant date, January 7,
1999, with 20% of the options becoming vested on the grant date and 20%
becoming vested on each successive anniversary of the grant date, until
the options become fully vested on the fourth anniversary of the grant
date.

(2) The dollar gains under these columns result from calculations assuming
5% and 10% growth rates, as set by the Securities and Exchange
Commission, and are not intended to forecast future price appreciation
of our Common Stock. The gains reflect a future value based upon growth
at the prescribed rates. We are not aware of any formula which will
determine with reasonable accuracy a present value based on future
unknown or volatile factors. Options have value to the Named Officers
and to all option recipients only if the price of our Common Stock
advances beyond the applicable option exercise price during the
effective option period.

21

AGGREGATED OPTION EXERCISES DURING 1999 AND FISCAL YEAR-END OPTION VALUES

The following table provides information related to stock options
exercised by each Named Officer during 1999 and the number of unexercised stock
options held by each Named Officer at year-end. There are no outstanding stock
appreciation rights.


NUMBER OF SECURITIES
UNDERLYING UNEXERCISED
OPTIONS AT
FISCAL YEAR-END (#)
-------------------
SHARES ACQUIRED VALUE
NAME ON EXERCISE (#) REALIZED($) EXERCISABLE UNEXERCISABLE
- ---- --------------- ----------- ----------- -------------


James K. Murray, Jr. -0- -0- 158,000 62,000
Robert R. Parker -0- -0- 88,000 57,000
William L. Bennett -0- -0- 158,000 62,000
Jeffery W. Bak -0- -0- 31,200 33,000
Phillip S. Dingle -0- -0- 40,000 35,500

- ---------------

PARKER EMPLOYMENT AGREEMENT

HealthPlan Services was a party to an Employment and Noncompetition
Agreement with Robert R. Parker. The agreement, which had a three-year term
ending June 30, 1999, required Mr. Parker to perform duties assigned to him by
the Board of Directors at an annual base salary of not less than $200,000. Mr.
Parker resigned his position as President and Chief Operating Officer of
HealthPlan Services in January 2000. Mr. Parker remains a director of HealthPlan
Services.

DIRECTOR COMPENSATION

We reimburse all directors for out-of-pocket expenses, including travel
expenses, related to attendance at Board and committee meetings. Directors who
are also HealthPlan Services employees receive no additional compensation for
their service on the Board of Directors and Board committees. Each director who
is not an employee is entitled to a quarterly retainer fee of $1,250 and an
additional fee of $500 for each Board meeting and committee meeting attended.

Pursuant to the HealthPlan Services Corporation 1997 Directors Equity
Plan, each non-employee director may receive Common Stock rather than a cash
retainer fee as compensation for each quarter in which the director serves on
the Board. The shares issued for each quarter have a value equal to $2,500,
which is calculated based on the fair market value of our Common Stock at the
end of the quarter. An eligible director may make an irrevocable election not to
participate in the Directors Equity Plan in any year and instead receive
quarterly cash retainers. The aggregate number of shares of Common Stock
available for awards under the Directors Equity Plan is 100,000, subject to
specified adjustments in the event of changes in the outstanding shares of
Common Stock.

Each director who is not an employee of HealthPlan Services also
participates in the 1995 HealthPlan Services Corporation Directors Stock Option
Plan. Pursuant to the Directors Option Plan, each participating director
automatically receives an option to purchase 12,000 shares of Common Stock,
effective as of the later of (i) May 18, 1995 (the business day immediately
preceding the day that our securities were first offered to the public in an
underwritten initial public offering), or (ii) the date that the director
becomes eligible to participate. Each participating director is also granted an
additional option to purchase 12,000 shares of Common Stock if he or she is
reelected to the Board of Directors at the annual meeting of stockholders that
follows the director's fourth complete year of service on the Board. All options
vest over a four-year period from the date of grant, with 20% of the options
becoming exercisable on the grant date and 20% becoming exercisable on each of
the next four anniversaries of the grant date. In the event of any merger,
consolidation, or sale of substantially all of our assets, we may accelerate

22

vesting of the outstanding Directors Option Plan options, subject to applicable
law. The exercise price of each option is the fair market value of our Common
Stock as of the grant date. The aggregate number of shares of Common Stock
available for awards under the Directors Option Plan is 240,000, subject to
specified adjustments in the event of changes in the outstanding shares of
Common Stock.

COMPENSATION COMMITTEE INTERLOCKS AND INSIDER PARTICIPATION

The Compensation Committee of the Board is composed of four directors:
Joseph A. Califano, Jr., Vincent D. Farrell, Jr., James G. Niven, and Arthur F.
Weinbach, none of whom is or was an officer or employee of HealthPlan Services.
Mr. Weinbach is Chairman and Chief Executive Officer of ADP. As required by a
December 1996 agreement under which ADP purchased approximately 9% of our Common
Stock, Mr. Weinbach was elected to our Board of Directors in February 1997. ADP
has provided payroll and shareholder distribution services for us since 1995.
During 1999, we paid ADP approximately $240,000 for these services.


ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT

To the best of our knowledge, based on information filed with the
Securities and Exchange Commission and information provided directly to us by
the persons and entities named below, the following table sets forth the
beneficial ownership of our Common Stock as of February 9, 2000, by: (i) each
beneficial owner of more than five percent of our Common Stock; (ii) each
director; (iii) each officer who is a Named Officer in the Summary Compensation
Table set forth above in Item 11; and (iv) our directors and executive officers
as a group. Except as otherwise indicated, each stockholder named below has sole
investment and voting power with respect to shares beneficially owned by the
stockholder. We do not know of any arrangement that may result in a change of
control of HealthPlan Services.


SHARES BENEFICIALLY
NAME AND ADDRESS POSITION WITH HEALTHPLAN OWNED AS OF PERCENT
OF BENEFICIAL OWNER SERVICES FEBRUARY 9, 2000 OF CLASS
- ------------------- ------------------------ ---------------- --------

James K. Murray, Jr. Chairman, President, and 928,641 (1) 6.7%
3501 Frontage Road Chief Executive Officer
Tampa, Florida 33607

William L. Bennett Vice Chairman of the Board 409,865 (2) 3.0%
149 Common Street
Dedham, Massachusetts 02026

Joseph A. Califano, Jr. Director 25,932 (3) 0.2%
152 W. 57th Street
12th Floor
New York, New York 10019

Joseph S. DiMartino Director 73,069 (3) 0.5%
22 E. 67th Street
New York, New York 10021

Vincent D. Farrell, Jr. Director 227,996 (4) 1.7%
45 Rockefeller Plaza
33rd Floor
New York, New York 10111

John R. Gunn Director 25,932 (3) 0.2%
1275 York Avenue
New York, New York 10021

23



SHARES BENEFICIALLY
NAME AND ADDRESS POSITION WITH HEALTHPLAN OWNED AS OF PERCENT
OF BENEFICIAL OWNER SERVICES FEBRUARY 9, 2000 OF CLASS
- ------------------- ------------------------- ---------------- --------

Nancy M. Kane, D.B.A. Director 25,482 (5) 0.2%
677 Huntington Avenue
Boston, Massachusetts 02115

David Nierenberg Director 58,417 (6) 0.4%
19605 N. E. 8th Street
Camas, Washington 98607

James G. Niven Director 30,462 (3) 0.2%
1334 York Avenue
New York, New York 10021

Robert R. Parker Director 366,697 (7) 2.7%
300 Eddy Street
Quanah, TX 79252

Marc I. Perkins Director 7,320 (8) 0.1%
One Winnenden Road
Norwich, Connecticut 06360

Arthur F. Weinbach Director 9,882 (9) 0.1%
One ADP Boulevard
Roseland, New Jersey 07068

Jeffery W. Bak Executive Vice President 38,960 (10) 0.3%
3501 Frontage Road
Tampa, Florida 33607

Phillip S. Dingle Executive Vice President and 48,964 (11) 0.4%
3501 Frontage Road Chief Financial Officer
Tampa, Florida 33607

Automatic Data Processing, Inc. -- 1,320,000 9.7%
One ADP Boulevard
Roseland, New Jersey 07068

DePrince, Race & Zollo, Inc. -- 3,012,200 (12) 22.0%
201 S. Orange Avenue, Suite 850
Orlando, Florida 32801

Dimensional Fund Advisors Inc. -- 1,112,205 (13) 8.1%
1299 Ocean Avenue
11th Floor
Santa Monica, California 90401

All Directors and Executive Officers as -- 2,386,119 (14) 16.6%
a group (includes 16 persons)

- ------------------------------------------

(1) Does not include 160,000 shares held by a private entity in which Mr.
Murray owns securities; Mr. Murray is not a controlling shareholder of
such entity and he does not have or share investment control over the
entity's portfolio. Includes 13,156 shares held by a private company
with respect to which Mr. Murray shares investment and voting power;
Mr. Murray disclaims beneficial ownership in such shares except to the
extent

24

of his interest in such private company. Also includes: 150,000 shares
held by Mr. Murray's wife, as to which shares Mr. Murray disclaims
beneficial ownership; 593,803 shares held by a family limited
partnership with respect to which Mr. Murray shares investment and
voting power; and 165,000 shares issuable upon exercise of options that
are exercisable within 60 days of February 9, 2000.

(2) Includes 167,400 shares issuable upon exercise of options that are
exercisable within 60 days of February 9, 2000. Also includes 3,609
shares held by Mr. Bennett's children, as to which Mr. Bennett
disclaims beneficial ownership.

(3) Includes 14,400 shares issuable upon exercise of options that are
exercisable within 60 days of February 9, 2000.

(4) Includes 7,200 shares issuable upon exercise of options that are
exercisable within 60 days of February 9, 2000. Also includes 219,097
shares beneficially owned by Spears, Benzak, Salomon & Farrell, Inc., a
division of Key Asset Management, Inc., with respect to which shares
Mr. Farrell disclaims beneficial ownership. Mr. Farrell is Managing
Director and Chief Investment Officer of Spears Benzak.

(5) Includes 14,400 shares issuable upon exercise of options that are
exercisable within 60 days of February 9, 2000. Also includes 450
shares held by Dr. Kane as custodian for her minor child.

(6) Includes 14,400 shares issuable upon exercise of options that are
exercisable within 60 days of February 9, 2000. Also includes 43,735
shares held by the Nierenberg Family 1993 Living Trust, with respect to
which Mr. Nierenberg has investment and voting power as trustee.

(7) Includes 97,400 shares issuable upon exercise of options that are
exercisable within 60 days of February 9, 2000.

(8) Includes 7,200 shares issuable upon exercise of options that are
exercisable within 60 days of February 9, 2000.

(9) Includes 9,600 shares issuable upon exercise of options that are
exercisable within 60 days of February 9, 2000. Does not include the
proportionate share ownership of the Company represented by 443,383
shares of Automatic Data Processing, Inc. ("ADP") common stock that are
beneficially owned by Mr. Weinbach or 554,000 shares of ADP common
stock issuable to Mr. Weinbach upon exercise of options that are
exercisable within 60 days of February 9, 2000. Also does not include
1,320,000 shares held by ADP. Mr. Weinbach is the Chairman and Chief
Executive Officer of ADP, and therefore may be deemed to share
investment and voting power with respect to the shares owned by ADP.

(10) Includes 36,200 shares issuable upon exercise of options that are
exercisable within 60 days of February 9, 2000.

(11) Includes 45,000 shares issuable upon exercise of options that are
exercisable within 60 days of February 9, 2000.

(12) The information set forth in the table and this footnote regarding
shares beneficially owned by DePrince, Race & Zollo, Inc. as of
February 9, 2000 is based on information provided to us by DePrince
Race.

(13) The information set forth in the table and this footnote regarding
shares beneficially owned by Dimensional Fund Advisors, Inc. as of
February 9, 2000 is based on information provided to us by Dimensional.
Dimensional, an investment advisor registered under Section 203 of the
Investment Advisors Act of 1940, furnishes investment advice to four
investment companies registered under the Investment Company Act of
1940, and serves as investment manager to certain other investment
vehicles, including commingled group trusts. (These investment
companies and investment vehicles are the "Portfolios"). In its role as
investment advisor and investment manager, Dimensional possesses both
voting and investment power over 1,112,205 shares of our Common Stock
as of February 9, 2000. The Portfolios own all securities reported in
this statement, and Dimensional disclaims beneficial ownership of such
securities.

25

(14) Includes 692,400 shares issuable upon exercise of options that are
exercisable within 60 days of February 9, 2000.


ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS

In December 1996, we entered into an agreement with Noel Group, Inc.
and ADP pursuant to which Noel agreed to sell 1,320,000 shares of our Common
Stock to ADP at a purchase price of $20 per share. Upon completion of this
transaction on February 7, 1997, ADP owned approximately 9% of our Common Stock.
As required by the ADP Agreement, Arthur F. Weinbach, Chairman and Chief
Executive Officer of ADP, was elected to our Board of Directors in February
1997. ADP has provided payroll and shareholder distribution services for us
since 1995. During 1999, we paid ADP approximately $240,000 for these services.

During 1999, James F. Carlin, who was a HealthPlan Services director
until February 1999, was a limited partner in Consolidated Group Service Company
Limited Partnership, and was a shareholder and a director of the Consolidated
Partnership's general partner. The Consolidated Partnership owns our former
Framingham, Massachusetts facility and leased this property to Consolidated
Group beginning in 1987. In November 1998, in connection with the closing of our
Framingham operations, we entered into an agreement with the Consolidated
Partnership to terminate the lease, which had a term expiring in May 2003. Under
the termination agreement, we committed to pay up to approximately $2.2 million
to the Consolidated Partnership over a three-year period to cover certain rent
differential, tenant improvement, and other costs related to the termination and
to leasing the facility to a new tenant. During 1999, we paid the Consolidated
Partnership approximately $325,000 under this arrangement.


PART IV

ITEM 14. EXHIBITS, FINANCIAL STATEMENT SCHEDULES, AND REPORTS ON FORM 8-K

(a) (1) The following consolidated financial statements of HealthPlan
Services and its subsidiaries are filed as part of this Form
10-K starting at page F-1:

Report of Independent Accountants

Consolidated Balance Sheets - December 31, 1999 and 1998

Consolidated Statements of Operations - Years ended December
31, 1999, 1998, and 1997

Consolidated Statement of Changes in Stockholders' Equity -
Years ended December 31, 1999, 1998, and 1997

Consolidated Statements of Cash Flows - Years ended December
31, 1999, 1998, and 1997 Notes to Consolidated Financial
Statements

(2) Report of Independent Accountants on Supplemental Schedule

Schedule II - Schedule of Valuation and Qualifying Accounts
for each of the Years Ended December 31, 1999, 1998, and 1997

(3) Exhibits included or incorporated herein:

EXHIBIT
NUMBER DESCRIPTION OF EXHIBITS
- ------ -----------------------

2.1 Amended and Restated Acquisition Agreement, dated August 31,
1995, by and among HealthPlan Services, Inc., Millennium
HealthCare, Inc., and Third Party Claims Management, Inc.
(incorporated by reference to HealthPlan Services ("the
Company's") Form 8-K Current Report filed on September 15,
1995).

26

2.2 Asset Purchase Agreement, dated October 1, 1995, by and
between HealthPlan Services, Inc. and Diversified Group
Brokerage Corporation, and Amendment to the Asset Purchase
Agreement, dated October 11, 1995, by and between HealthPlan
Services, Inc. and Diversified Group Brokerage Corporation
(incorporated by reference to the Company's Form 8-K Current
Report filed on October 27, 1995).

2.3 Securities Purchase Agreement, dated January 8, 1996 between
Medirisk, Inc. and HealthPlan Services Corporation
(incorporated by reference to Exhibit 10.18 to the Company's
1995 Annual Report on Form 10-K filed on March 29, 1996).

2.4 Acquisition Agreement dated May 17, 1996 between HealthPlan
Services Corporation, Consolidated Group, Inc., Consolidated
Group Claims, Inc., Consolidated Health Coalition, Inc., and
Group Benefit Administrators Insurance Agency, Inc., the named
Shareholders, and Holyoke L. Whitney as Shareholders'
Representative (incorporated by reference to Exhibit 2 to the
Company's Form 8-K Current Report filed on July 15, 1996).

2.5 Plan and Agreement of Merger dated May 28, 1996 between
HealthPlan Services Corporation, HealthPlan Services Alpha
Corporation, Harrington Services Corporation, and Robert
Chefitz as Shareholders' Representative (incorporated by
reference to the Company's Form 8-K Current Report filed on
July 15, 1996).

2.6 Stock Purchase Agreement dated December 18, 1996 by and among
Noel Group, Inc., Automatic Data Processing, Inc., and the
Company (incorporated by reference to the Noel Group, Inc.'s
Current Report on Form 8-K dated February 7, 1997).

2.7 Shareholder Agreement by and among Sykes Enterprises,
Incorporated and the Company dated December 18, 1997, and
Amendment to Shareholder Agreement dated February 28, 1998
(incorporated by reference to Exhibit 2.7 to the Company's
1997 Annual Report on Form 10-K filed on March 30, 1998).

2.8 Amended and Restated Acquisition Agreement dated May 15, 1998
by and among HealthPlan Services Corporation, National
Preferred Provider Network, Inc., and other parties named
therein (incorporated by reference to Exhibit 2.8 to the
Company's Annual Report on Form 10-K filed on March 30, 1999).

2.9 Subscription and Asset Contribution Agreement dated June 16,
1998 by and between CENTRA HealthPlan LLC, and its prospective
members: HealthPlan Services, Inc., and CENTRA Benefit
Services, Inc. (incorporated by reference to Exhibit 2.8 to
the Company's 1998 Annual Report and Form 10-K filed on March
30, 1999).

2.10 Stock Purchase Agreement dated September 1, 1998 among Sykes
Enterprises, Incorporated, HealthPlan Services Corporation,
and Sykes HealthPlan Services, Inc. (incorporated by reference
to Exhibit 2.8 to the Company's 1998 Annual Report and Form
10-K filed on March 30, 1999).

2.11 (a) Agreement and Plan of Merger dated October 5, 1999 by and
among UICI and HealthPlan Services Corporation (incorporated
by reference to Exhibit 99.2 to the HealthPlan Services
Current Report on Form 8-K filed on October 7, 1999); Amended
and Restated Agreement and Plan of Merger between UICI, UICI
Acquisition Co., UICI Capital Trust I, and HealthPlan Services
Corporation dated February 18, 2000 (incorporated by reference
to Exhibit 99.2 to the Company's Form 8-K filed on February
23, 2000);

(b) Amendment to Amended and Restated Agreement and Plan of Merger
dated March 23, 2000 by and among UICI and HealthPlan
Services.

(c) Termination Agreement, dated April 13, 2000, by and among UICI
and HealthPlan Services.

3.1 Certificate of Incorporation, as amended (incorporated by
reference to Exhibit 4.1 to the Company's Form S-8
Registration Statement #333-07631 filed with respect to the
HealthPlan Services Corporation 1996 Employee Stock Option
Plan on July 3, 1996).

27

3.2 By-laws, as amended (incorporated by reference to Exhibit 3.2
to the Company's 1996 Annual Report on Form 10-K, filed on
March 31, 1997).

4.1 Excerpts from the Certificate of Incorporation, as amended
(included in Exhibit 3.1).

4.2 Excerpts from the By-laws, as amended (included in Exhibit
3.2).

4.3 Specimen stock certificate (incorporated by reference to
Exhibit 4.3 to the Company's Form S-1 Registration Statement
#33-90472, filed on May 18, 1995).

10.1 Agreement between New England Mutual Life Insurance Company of
Boston and the Company effective as of June 1, 1987, as
amended by Memorandum dated January 17, 1992 and Memorandum
dated February 4, 1994 (incorporated by reference to Exhibit
10.3 to the Company's Form S-1 Registration Statement
#33-90472, filed on May 18, 1995).

10.2