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UNITED STATES

FORM 10-K

(Mark One)

	ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE

For the fiscal year ended January 28, 2001

OR

	TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE

For the transition period from           to           

Commission file number 0-21888

PETsMART, Inc.

Registrant’s telephone number, including area code: (623) 580-6100

Securities registered pursuant to Section 12(b) of the Act: None

Securities registered pursuant to Section 12(g) of the Act: Common Stock, $.0001 par value

      Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes    No 

      Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.  

      Based on the closing sale price of $3.38 on April 4, 2001, the aggregate market value of the voting stock held by non-affiliates of the registrant was $370,761,512.

      On April 4, 2001 there were outstanding 111,622,174 shares of the Registrant’s Common Stock.

DOCUMENTS INCORPORATED BY REFERENCE

      Registrant’s Proxy Statement (specified portions) with respect to the Annual Meeting of Stockholders to be held June 21, 2001.

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PART I

      This Annual Report on Form 10-K contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, and Section 21E of the Securities Exchange Act of 1934. These statements relate to future events or the Company’s future financial performance. The Company has attempted to identify forward-looking statements by terminology including “anticipates,” “believes,” “can,” “continue,” “could,” “estimates,” “expects,” “intends,” “may,” “plans,” “potential,” “predicts,” “should” or “will” or the negative of these terms or other comparable terminology. These statements are only predictions and involve known and unknown risks, uncertainties and other factors, including the risks outlined under “Business Risks” contained in Part I of this Annual Report that may cause the Company’s actual results, levels of activity, performance or achievements to be materially different from any future results, levels or activity, performance or achievements expressed or implied by these forward-looking statements.

      Although the Company believes that the expectations reflected in the forward-looking statements are reasonable, the Company cannot guarantee future results, levels of activity, performance or achievements. The Company’s expectations are as of the date this Form 10-K is filed, and the Company does not intend to update any of the forward-looking statements after the date this Annual Report on Form 10-K is filed to conform these statements to actual results, unless required by law.

Item 1.  Business

General

      PETsMART is the leading provider of products, services, and solutions for the lifetime needs of pets. On January 28, 2001, the Company operated 533 retail stores in North America, as well as the Internet’s most popular pet e-commerce site, and several major branded catalogs and affiliated web sites that market supplies for pets and horses. The Company offers a broad line of products for all the life stages of pets and is the nation’s largest provider of high-quality grooming and pet training services. Through its strategic partnership with Banfield, The Pet Hospital™, PETsMART provides full-service veterinary care in approximately half its stores.

The Pet Food and Pet Supply Industry

      The pet product industry serves a large and growing market. In 1999, the American Pet Product Manufacturers Association (“APPMA”) estimated that the market for pet products and supplies would be approximately $29 billion in 2001, with recent growth at approximately 5% annually. Pets, including fish, have become increasingly prevalent in U.S. households, and now number approximately 353 million, based on the 2001 APPMA National Pet Owners Survey. Demand for pets is primarily influenced by family formation as most pets are owned by families with children between the ages of five and nineteen. Sixty-two percent of U.S. households own a pet and 46% of those households own more than one, according to the 2001 APPMA study. On average, U.S. households with pets spent $350 on their pets in 1998 according to Sloan Trends & Solutions.

      Dog and cat food represents the largest volume category of pet-related products, with 2000 U.S. sales estimated at approximately $10.4 billion. The Company estimates that supermarket pet food brands, such as Purina, Alpo, Friskies and Kal Kan accounted for approximately 67% of U.S. pet food sales in 2000. In recent years, supermarkets’ share of total pet food sales has steadily decreased as a result of increased competition from superstores, warehouse clubs, mass merchandisers, internet retailers and specialty pet stores as well as the growing proportion of sales of premium foods. Premium pet food brands such as Nutro, Science Diet, ProPlan, and Eukenuba, which offer higher levels of nutrition than non-premium brands, accounted for approximately 33% of total pet food sales in 2000. Many of these premium pet foods currently are not sold through supermarkets, warehouse clubs and mass merchandisers due to manufacturers’ restrictions, but are sold primarily through superstores such as PETsMART, specialty pet stores, veterinarians and farm and feed stores.

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      Packaged Facts estimates that U.S. sales of pet supplies, consisting of items such as dog and cat toys, collars and leashes, cages and habitats, books, vitamins and supplements, shampoos, flea and tick control and aquatic supplies, were approximately $5 billion in 1999. Many types of retailers, including supermarkets, discount stores and other mass merchandisers, specialty pet stores, direct mail houses, Internet retailers and veterinarians, sell pet supplies. The channels of distribution for pet supplies are highly fragmented, with superstores and discount stores estimated to account for over 50% of U.S. sales volume.

      The Company estimates that total U.S. sales of equine food, tack, riding apparel and related supplies and equipment were approximately $8.3 billion in 1999.

      U.S. sales of pet services were estimated at approximately $9.5 billion in 1998. Major pet-related services include veterinary care, grooming, and obedience training. The Company considers the pet services industry to be highly fragmented and significantly under-served; many pet owners do not regularly use pet services due to inconvenience, a lack of awareness or the cost of the services provided.

Merchandise

      Merchandise, which represented approximately 96% of PETsMART’s North American retail revenues in fiscal 2000, generally falls into three main categories:

	•	Pet Food, Treats and Litter. PETsMART emphasizes premium dog and cat foods, many of which are not available in supermarkets, warehouse clubs or mass merchandisers, as well as quality national brands traditionally found in supermarkets and pet stores. The sale of pet food, treats and litter comprised approximately 44% of PETsMART’s North American retail revenues in fiscal 2000.
	•	Pet Supplies. PETsMART’s broad assortment of pet supplies includes collars, leashes, health and beauty aids, shampoos, medication, toys, animal carriers, dog houses, cat furniture and equestrian supplies. The Company also offers a complete line of supplies for fish, birds and small animals, including aquariums, filters, birdcages and small animal supplies. PETsMART has an equine department in certain stores serving trade areas which have high rates of horse ownership. The sale of pet supplies comprised approximately 49% of PETsMART’s North American retail revenues in fiscal 2000.
	•	Live Pets and Other Goods. PETsMART stores feature fresh water tropical fish and domestically bred birds, reptiles and small animals. Live pets and other non-pet supply goods comprised approximately 3% of the Company’s North American retail revenues in fiscal 2000.

Pet Services

      Unlike its principal competitors, PETsMART offers a wide range of services for the pet owner. Full service grooming and pet training services are offered at almost all PETsMART stores. At January 28, 2001, approximately 354,000 square feet of space, or nearly 680 square feet per pet salon, was allocated for grooming services in PETsMART stores. The Company’s pet stylists are trained through the Nash Academy and Paragon School of Pet Grooming. A broad range of personalized services are available in PETsMART pet salons, from toenail trimming to toothbrushing to a precision cut, shampoo, and style. Pet training services range from puppy classes to advanced and private courses. Total revenues from grooming and pet training grew nearly 21% from $76.0 million for the year ended January 30, 2000 (“fiscal 1999”) to $91.9 million for the year ended January 28, 2001 (“fiscal 2000”), including a 13.4% comparable store sales increase.

Veterinary Services

      The availability of comprehensive veterinary care further differentiates PETsMART and reflects the Company’s overall commitment to animal care. Full-service veterinary clinics in PETsMART stores generally offer routine examinations and vaccinations, dental care, a pharmacy, and routine and complex surgical procedures. The Company’s prototype 2,000 square foot in-store clinic provides state-of-the-art operating and examining rooms as well as on-site X-ray machines and blood diagnostic equipment. Through proprietary computerized diagnosis software, these clinics offer customers more sophisticated services than traditional

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      On January 28, 2001, veterinary clinics operated in 239 PETsMART stores in North America. Substantially all of these clinics are owned and operated by Medical Management International, Inc. (“MMI”), a third-party operator of veterinary clinics, operating under the trade name of Banfield, The Pet Hospital™. On January 28, 2001, the Company owned approximately 37% of the combined voting and non-voting stock of MMI Holdings, Inc., the parent of MMI. The Company accounts for its investment using the cost method, as the Company lacks the ability to exercise significant influence over MMI Holdings, Inc.’s operating and financial policies. The Company charges MMI rent for the space used by the veterinary clinics, and the Company treats this rental income as a reduction of the retail stores’ occupancy costs, which are recorded as a component of cost of sales in the Company’s financial statements.

Adoption

      PETsMART actively supports the activities of local humane organizations through its in-store PETsMART Charities’ Adoption Centers. Through its Adoption Center efforts, over 230,000 pets were adopted during 2000 and approximately 950,000 pets have been adopted since the program began in 1994. All adoption revenues go to local adoption agencies.

The PETsMART Strategy

      PETsMART’s strategy is to be the preferred provider for the lifetime needs of pets. The Company has identified a large segment of the population with characteristics of the “pet enthusiast.” Pet enthusiasts are passionately committed to their pets and consider their pet a family member. The Company has the experience and infrastructure to serve the needs of this important segment. PETsMART is working to align each aspect of its business with the needs, desires and aspirations of pet enthusiasts and other key customer segments as follows:

	•	Provide Customers with Value through Product Selection and Pricing. PETsMART recognizes that the pet enthusiast — not the supplier — determines merchandise mix and management. The Company is focusing its efforts on giving the customer the value and the products they want throughout the lives of their pets. PETsMART’s strategy includes offering the most complete assortment of pet-related products and services in the marketplace at the right price. The average PETsMART store typically carries approximately 12,000 pet-related items at everyday low prices.
	•	Grow Pet Services. PETsMART is already the nation’s largest provider of professional grooming and pet training, and the Company is focused on driving profitable growth in these service businesses. Early in fiscal 2000, PETsMART signed agreements with the Nash Academy and Paragon School of Pet Grooming to provide training to PETsMART stylists ensuring consistent quality and service. A new compensation and benefit plan is in place for all PETsMART stylists and trainers to provide adequate incentives and improve retention. PETsMART has directed additional resources at pet training classes, from basic puppy to adult obedience, with the goal of becoming the industry leader.
	•	Offer Outstanding Customer Service. The Company has renewed its emphasis on training, personnel development and giving associates the skills and expertise to forge positive relationships with customers and become the source for information and advice.
	•	Improve the Shopping Experience. In fiscal 2000, the Company developed and tested a new store format that highlights services and organizes the store around how customers shop. The format organizes products and services by pet type, and is designed to enhance sales productivity and reinforce the PETsMART brand.

      PETsMART sells and distributes a wide variety of pet and equine products including pet food, treats, litter, pet supplies, live fish, birds, and small animals and other goods and equine related products through retail stores, e-commerce, and catalogs. See Note 18 in the Notes to Consolidated Financial Statements.

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PETsMART Stores

      PETsMART’s stores are generally located in sites co-anchored by strong destination superstores, and typically are in or near major regional shopping centers.

      The Company’s expansion strategy is to increase its share in existing markets, establish a leading position in each market it serves and achieve operating efficiencies and economies in advertising, distribution and management. By February 3, 2002, PETsMART expects to operate 570 stores in North America. PETsMART believes there is a potential for an aggregate of 900 to 1,000 PETsMART stores in North America. See “Business Risks — Store Expansion Plans.”

PETsMART.com

      PETsMART.com is the Internet’s most visited pet-related e-commerce site as rated by independent Internet sources. It features a broad range of merchandise, expert advice and community activities for consumers who care about pets. PETsMART.com also sells pet supplies through three catalogs: R.C. Steele, Pedigrees and Groomer Direct (the “Pet Catalog Business”). Prior to December 20, 2000, the Pet Catalog Business was part of PETsMART Direct.

      The Company invested approximately $50 million in PETsMART.com from the web site’s inception in the spring of 1999, through December 19, 2000. On December 20, 2000, the Company acquired a controlling interest in PETsMART.com. in exchange for $10 million in cash, a promissory note for $10 million, and the contribution of the Company’s Pet Catalog Business with assets which are valued at book value of approximately $9.2 million to form an integrated direct marketing subsidiary. The Company held an equity ownership of approximately 46% prior to this transaction. As a result of this transaction and the purchase of shares of capital stock directly from certain employees and other shareholders of PETsMART.com for approximately $3.8 million in aggregate consideration, the Company now holds more than an 81% voting ownership interest in PETsMART.com, and has assumed control. See Note 2 in the Notes to Consolidated Financial Statements.

PETsMART Direct

      PETsMART Direct (“Direct”), the Company’s catalog operation, is the leading direct marketing retailer of equine products in North America. Direct offers discount brand name tack, riding apparel and equine supplies through four catalogs: State Line Tack Western, State Line Tack English, Wiese Equine Supply and National Bridle Shop. Until December 20, 2000, Direct also sold pet supplies through its Pet Catalog Business through three catalogs: R.C. Steele, Pedigrees and Groomer Direct. The Pet Catalog Business was contributed to PETsMART.com on December 20, 2000 as part of the Company’s acquisition of a controlling interest in PETsMART.com. See Note 2 in the Notes to Consolidated Financial Statements. Including the Pet Catalog Business, Direct circulated more than 30 million catalogs during fiscal 2000. Direct’s proprietary customer database, which was also contributed to PETsMART.com on December 20, 2000, contains the names of approximately 1.1 million customers who have made a purchase from Direct catalogs within the past 24 months. Direct uses its marketing and customer database to attract new customers and to generate additional sales. In fiscal 2000, Direct’s average transaction was approximately $85.00. During fiscal 2000, Direct recorded sales of $6.7 million through statelinetack.com, which offers equine products over the Internet. Direct services PETsMART.com’s e-commerce fulfillment needs via Direct’s Brockport, New York distribution facility. In fiscal 2000, 773,000 orders were fulfilled and shipped by Direct for PETsMART.com.

Distribution

      The Company currently employs a hybrid distribution system including, as appropriate, full truckload shipments to individual stores, the splitting of full truckloads among several closely located stores, consolidation centers to service regional clusters of stores and central distribution centers. The Company leases and operates a 613,000 square foot distribution center in Columbus, Ohio, which began operations in September 2000, and a 447,000 square foot distribution center in Phoenix, Arizona. The Company also has a 230,000 square foot leased facility in Ennis, Texas, which was redesigned in November 1999, as a forward distribution

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Information Systems

      The Company’s systems initiatives planned for implementation in fiscal 1999 included new in-store point of sale and support systems, warehousing systems, communication systems, and SAP retail management information systems. The implementation of various applications began in the summer of 1999. Total costs in connection with the original and continued development and implementation of the system and subsequent enhancements, before giving consideration to any lease financing, were approximately $70 million from the inception of the project through the end of fiscal 2000. Of the total project costs, approximately $50 million was capitalized and the remainder was financed through operating leases or was expensed. As of January 28, 2001, substantially all of the costs associated with the implementation and enhancement of the information systems had been incurred. See “Business Risks — Information Systems.”

Competition

      Based on total sales, the Company is the largest specialty retailer of pet food, supplies and services in North America. The pet food and pet supply retail business is highly competitive and can be categorized into four different segments: (i) supermarkets, warehouse clubs and other mass merchandisers, (ii) specialty pet supply chains and pet supply stores, (iii) independent pet stores and (iv) Internet retailers. The Company believes that the principal competitive factors influencing the Company’s business are product selection and quality, convenience of store locations, customer service and price. In this regard, many of the major premium pet food brands offered by the Company are not currently available in grocery stores, warehouse clubs or other mass merchandisers due to manufacturers’ restrictions. U.S. consumer spending over the Internet is expected to reach $95.0 billion in 2001, according to International Data Corporation. PETsMART believes that it competes effectively within its various markets; however, some of the Company’s competitors are larger in terms of overall sales volume and have access to greater capital and management resources than the Company. See “Business Risks — Competition” and “Business Risks — Electronic Commerce Initiatives.”

Government Regulation

      The Company is subject to laws governing its relationship with employees, including minimum wage requirements, overtime, working conditions and citizenship requirements. There are statutes and regulations in certain states and Canadian provinces that affect the ownership of veterinary practices, or the operation of veterinary clinics in retail stores, that may impact the Company’s ability to operate veterinary clinics within certain of its facilities. Substantially all veterinary clinics within PETsMART’s U.S. stores are owned and operated by MMI, a third-party operator who leases the clinic space from PETsMART.

      A determination that the Company is in violation of any of these applicable restrictions could require the Company to restructure its operations to comply or render it unable to operate veterinary clinics in a given local government jurisdiction. See “Business Risks — Government Regulations.”

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Insurance

      The Company maintains standard product and casualty insurance on all of its stores, as well as product liability insurance covering the sale of live animals.

Trademarks

      The Company owns several service marks and trademarks registered with the United States Patent and Trademark Office (“USPTO”), including “PETsMART®,” “Santa Claws®,” “Grreat Choice®,” “Sophista-Cat®,” “Authority®,” “Top Paw®,” “Top Wing®,” “Top Fin®,” “Where Pets Are Family®” and the PETsMART Logos. PETsMART also has several applications pending with the USPTO for trademarks and anticipates filing additional applications in the future. The Company believes its trademarks and logos have become important components in its merchandising and marketing strategies. The Company believes it has all the licenses necessary to conduct its business.

Employees

      As of January 28, 2001, the Company employed 20,450 associates, 9,779 of whom were employed full time. PETsMART’s associates receive wages and benefits competitive with those of the local retail community. The Company is not subject to any collective bargaining agreements and has not experienced any work stoppages. The Company considers its relationship with its associates to be good. Increases in the Federal minimum wage in recent years have not had a material effect on the Company.

Business Risks

      The business risks below, along with those discussed in the PETsMART Stores, Distribution, Information Systems, Competition and Government Regulation sections of this Annual Report on Form 10-K, reflect some, but not necessarily all, of the risks and uncertainties that could have a material adverse affect on the Company’s ability to operate its businesses successfully or in a manner consistent with historical operating results. The Company’s actual results could differ materially from projected results due to some or all of the factors discussed below.

      Store Expansion Plans, Maturation of Existing Stores and Dependence on Performance of Stores  PETsMART currently operates stores in most of the major market areas of North America. The Company’s current plans for fiscal 2001 include opening a net total of 32 stores in existing markets and 5 stores in new markets. It has been the Company’s experience that opening new stores can result in some cannibalization of the sales of other PETsMART stores already in operation in those markets. Many of the Company’s stores are still relatively immature. Approximately one-half of the Company’s North America stores have been opened since the beginning of fiscal 1997. In 2000, the average age of a store was 4.7 years compared to 4.2 years in 1999. PETsMART’s North American comparable store sales increases were 11.9% in fiscal 1996, 4.6% in fiscal 1997, 6.3% for fiscal 1998, 4.6% for fiscal 1999, and 1.4% for fiscal 2000. As a result of new store openings in existing markets and because mature stores will represent an increasing proportion of the Company’s store base over time, the Company’s comparable store sales increases may be lower over time than historical levels. There can be no assurance new or existing stores will perform in accordance with historical patterns or current management expectations, or that any cannibalization of sales will not be greater than historical experience or current management expectations.

      Operating margins are also expected to be impacted by new store openings because of the recognition of preopening expenses and the lower sales volumes characteristic of immature stores. In certain North American geographic regions, the Company has experienced lower comparable store sales increases and levels of store contribution compared to results achieved in other regions. In addition, certain operating costs, particularly those related to occupancy, are expected to be higher than historical levels in some of these newly entered geographic regions and tight labor markets in certain areas are expected to increase store personnel expenses more rapidly than historical trends. As a result of the expected slower overall rate of comparable store sales increase and the impact of these rising costs, the Company’s total store contribution and operating

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      In North America, the Company currently anticipates opening, net of any store closures, an additional 37 stores in fiscal 2001 and 35 stores in fiscal 2002. The Company’s ability to open additional stores is dependent on adequate sources of capital for leasehold improvements, fixtures and inventory, preopening expenses, the training and retention of skilled managers and personnel and other factors, some of which may be beyond the Company’s control. Presently, the Company’s store expansion plans are expected to be financed by existing cash equivalents, cash flow from operations, lease financing, and borrowing capacity under PETsMART’s credit facilities. To the extent the Company is unable to obtain adequate financing for new store growth on acceptable terms, the Company’s ability to open new stores will be negatively impacted. As a result, there can be no assurance that the Company will be able to achieve its current plans for the opening of new stores. Any failure by PETsMART to expand its distribution capabilities or other internal systems or procedures as required could also adversely affect its ability to support its planned new store growth.

      Future acquisitions or dispositions of assets by the Company, if any, could result in potentially dilutive issuances of securities, additional debt or contingent liabilities, and amortization expenses related to goodwill and other intangible assets. Each of these factors could materially adversely affect the Company’s profitability. The Company’s operating results also could be adversely affected if it is unable to successfully integrate any future acquisition into its operations.

      PETsMART routinely evaluates strategic alternatives with respect to each of its stores, the operations of PETsMART Direct, PETsMART.com and the Company’s other operating assets and investments. In connection with such evaluations, the Company may elect to close stores or to sell or otherwise dispose of selected assets or investments. There can be no assurance that any such future sale or disposition would be achieved on terms favorable to the Company.

      Information Systems  The Company is committed to making ongoing investments in its information systems to improve operating efficiency, provide superior customer service and support its anticipated growth. The Company has made, and continues to make, significant investments in information systems to support point of sale applications, inventory integrity and more efficient replenishment, merchandising, inventory control, warehousing and distribution, financial controls and reporting. It is anticipated that this investment in systems and improved data analysis will provide the Company with a significant competitive advantage in better serving its customers and improving its business operations through more timely and accurate information, reduced costs, and increased productivity. There can be no assurance that the actual costs for these systems will not exceed estimates. See “Management’s Discussion and Analysis of Financial Condition and Results of Operations — Liquidity and Capital Resources.”

      Need for Additional Funding  The Company currently anticipates that its existing capital resources and cash flows from operations will enable it to maintain its currently planned operations for the foreseeable future. However, the Company’s current operating plan may change as a result of many factors, including general economic factors affecting the United States economy which are beyond the Company’s control. If the Company is unable to generate and maintain positive operating cash flows and operating income in the future, it may need additional funding. In addition, the Company’s e-commerce initiatives, specifically PETsMART.com, may require additional capital which the Company may not be able to fund out of operating cash flows. The Company also may choose to raise additional capital due to market conditions or strategic considerations even if the Company believes it has sufficient funds for its current or future operating plans. If needed, the Company’s inability to raise capital would materially and adversely harm the Company’s business and financial condition. To the extent that additional capital is raised through the sale of equity or convertible debt securities, the issuance of these securities could result in dilution to the Company’s stockholders.

      International Operations  The Company entered the Canadian market in 1996, and operated 20 stores as of January 28, 2001.

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      In 1998, the Company entered into an agreement to provide certain product sourcing and consulting services to a major South African retailer. As these operations grow, they may require greater management and financial resources. International operations require the integration of personnel with disparate cultural and business backgrounds and an understanding of the relevant differences in the legal and regulatory environments. If the Company’s international operations expand, PETsMART’s results may be increasingly affected by the risks of such activities, including fluctuations in currency exchange rates, changes in international staffing and employment issues, tariff and other trade barriers, the burden of complying with foreign laws, including tax laws, and political and economic instability and developments.

      Government Regulation  The Company is subject to laws governing its operation of veterinary clinics in its retail stores. There are statutes and regulations in certain states and Canadian provinces that affect the ownership of veterinary practices, or the operation of veterinary clinics in retail stores, that may impact the Company’s ability to operate veterinary clinics within certain of its facilities.

      A determination that the Company is in violation of any of these applicable restrictions could require the Company to restructure its operations to comply or render it unable to operate veterinary clinics in a given local government jurisdiction.

      Reliance on Vendors and Product Lines  PETsMART has no long-term supply commitments from its premium food or other product vendors. The Company buys from approximately 593 vendors worldwide, the two largest of which account for approximately 17% of total purchases. Sales of premium pet food for dogs and cats make up a significant portion of PETsMART’s revenues. Currently, most of the major vendors of premium pet foods do not permit these products to be sold in supermarkets, warehouse clubs or through other mass merchandisers. In March 2000, IAMS, another premium brand, began mass distribution to supermarkets, warehouse clubs and other mass merchandisers. The full impact of this change is still to be determined; however, some lost traffic due to customer convenience was experienced during fiscal 2000. As a result, the Company could continue to be materially adversely affected. Also, if any of the other premium pet food vendors were to make their products available in supermarkets or through mass merchandisers, or if the grocery brands currently available to such retailers were to gain market share at the expense of the premium brands sold only through specialty pet food and supply outlets, the Company could be negatively impacted.

      The Company purchases significant amounts of pet supplies from a number of vendors with limited supply capabilities. There can be no assurance that PETsMART’s current pet supply vendors will be able to accommodate the Company’s anticipated growth. PETsMART is continually seeking to expand its base of pet supply vendors and to identify new pet supply products. The Company purchases significant amounts of pet supplies from vendors outside of the United States. There can be no assurance the Company’s overseas vendors will be able to satisfy PETsMART’s requirements, including timeliness of delivery, acceptable product quality, packaging and labeling requirements, and other requirements of the Company. An inability of PETsMART’s existing vendors to provide products in a timely or cost-effective manner could have a material adverse effect on the Company. While the Company believes its vendor relationships are satisfactory, any vendor could discontinue selling to the Company at any time.

      Electronic Commerce Initiatives  PETsMART.com competes against other electronic retailers who have established web sites and product offerings. The Company believes that its existing fulfillment and order processing capabilities, along with its advertising, merchandising, product procurement, and pet-related content abilities provide PETsMART.com with a competitive advantage over other electronic commerce retailers. Direct recently expanded its Brockport, New York distribution facility to better service the anticipated inventory and fulfillment needs (See “Distribution” section below). There can be no assurance PETsMART.com, statelinetack.com and rcsteele.com will be successful and profitable and that the Company will realize the anticipated return on their investment in these e-commerce endeavors.

      Although electronic commerce is expanding in certain retail categories, there can be no assurance that the Company’s class of goods can be effectively and efficiently marketed, sold and delivered through electronic commerce. PETsMART may also be required to seek additional capital resources to fund PETsMART.com and there can be no assurance that the Company would be successful in obtaining such financing on acceptable terms. The “Internet Tax Freedom Act” currently prohibits the collection by state and local

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      Distribution  The Company has completed the development of four regional forward distribution centers, that improve the efficiency of store inventory and store labor, reduce transportation costs, and improve in-stock position, distribution center productivity and vendor support. The Company began implementing this strategy during fiscal 1999 with the new distribution center in Ennis, Texas. Two additional forward distribution centers, located in Columbus, Ohio, and Hagerstown, Maryland, opened during fiscal 2000. A portion of the Company’s warehouse facility in Phoenix, Arizona began operating as a forward distribution center at the beginning of fiscal 2001, and one additional forward distribution center is planned for completion in Atlanta, Georgia during fiscal 2001. There can be no assurance, however, that the Company will be able to realize continued labor and other cost savings as a result of the new strategy.

      Competition  The pet food and supply retailing industry is highly competitive. PETsMART competes with supermarkets, warehouse clubs and mass merchandisers, many of which are larger and have significantly greater resources than PETsMART. PETsMART also competes with a number of pet supply warehouse or specialty stores, smaller pet store chains, Internet retailers and independent pet stores. The industry has become increasingly competitive due to the entrance of other specialty retailers into the pet food and supply market, some of which have developed store formats similar to PETsMART’s, and due to the expansion of pet-related product offerings by certain warehouse clubs and mass merchandisers. There can be no assurance the Company will not face greater competition from these or other retailers in the future. In particular, if any of the Company’s major competitors seek to gain or retain market share by reducing prices, the Company may reduce its prices in order to remain competitive, which could have a material adverse effect on the Company.

      Quarterly and Seasonal Fluctuations  The timing of new store openings may cause the Company’s quarterly results to fluctuate. In addition, the Company’s business is subject to some seasonal fluctuation. PETsMART typically realizes a higher portion of its net sales and operating profit during the fourth fiscal quarter. In addition, sales of certain products and services designed to address pet health needs, such as flea and tick problems, have been and are expected to continue to be negatively impacted by the introduction of alternative pharmaceutical treatments, as well as by variations in weather conditions. In addition, because PETsMART stores typically draw customers from a large trade area, sales may be impacted by adverse weather or travel conditions.

      Anti-Takeover Measures  The PETsMART Restated Certificate of Incorporation, as amended (the “Restated Certificate”) and the PETsMART Bylaws include provisions that may delay, defer or prevent a change in management or control that holders of Subordinated Convertible Notes or stockholders might not believe are in their best interests. These provisions include (i) a classified Board of Directors consisting of three classes, (ii) the ability of the Board of Directors to issue without stockholder approval up to 10,000,000 shares of preferred stock in one or more series with rights, obligations, and preferences determined by the Board of Directors, (iii) no right of stockholders to call special meetings of stockholders, (iv) no right of stockholders to act by written consent and (v) certain advance notice procedures for nominating candidates for election to the Board of Directors. In addition, the Restated Certificate requires a 66 2/3% vote of stockholders to (i) alter or amend the PETsMART Bylaws, (ii) remove a director without cause, or (iii) alter, amend or repeal certain provisions of the Restated Certificate. The Restated Certificate does not permit cumulative voting. In August 1997, the Company’s Board of Directors adopted a Share Purchase Rights Plan, commonly referred to as a “poison pill,” under which one preferred share purchase right was distributed on August 29, 1997 for each share of common stock held on that date. No certificates for the rights will be issued unless a person or group, subject to certain exceptions, acquires 15% or more of the Company’s Common Stock or announces a tender offer for 15% or more of the Common Stock. Each right entitles the registered holder to purchase from the Company, upon such event, one one-hundredth of a share of Series A Junior Participating Preferred Stock, par value $0.0001 per share, at a price of $65.00 per one one-hundredth of a preferred share. Each preferred share is designed to be the economic equivalent of 100 Common shares. The rights expire August 28, 2007 and are subject to redemption at a price of $0.001 in specified circumstances. The Company is subject to the anti-takeover provisions of Section 203 of the Delaware

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      Possible Volatility of Stock Price; Absence of Dividends  Since the initial public offering of the Company’s Common Stock, the market price of the Common Stock has been subject to significant fluctuation. The market price of the Common Stock may continue to be subject to significant fluctuations in response to operating results and other factors. In addition, the stock market in recent years has experienced price and volume fluctuations that often have been unrelated or disproportionate to the operating performance of companies. These fluctuations, as well as general economic and market conditions, may adversely affect the market price of the Common Stock.

      PETsMART has never paid cash dividends on its Common Stock. The Company currently intends to retain earnings for use in its business and therefore does not anticipate paying cash dividends in the foreseeable future.

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MANAGEMENT

      The executive officers of the Company and their ages and positions at April 4, 2001, are as follows:

      Philip L. Francis joined PETsMART in March 1998, as President and Chief Executive Officer. In September 1999, Mr. Francis was also elected Chairman of the Board. Mr. Francis has been a member of the PETsMART Board of Directors since 1989. Prior to joining PETsMART, Mr. Francis was President and Chief Executive Officer of Shaw’s Supermarkets, Inc., a subsidiary of J. Sainsbury plc. since 1991.

      Robert F. Moran joined PETsMART in July 1999, as President, North American Stores. In this position, Mr. Moran is responsible for the leadership of PETsMART’s United States and Canadian stores. Mr. Moran joined PETsMART from Toys “R” Us, Ltd., Canada, where he had been President since August 1998. From 1993 to 1998 he was with Sears, Roebuck and Company in a variety of financial and merchandising positions, including President and Chief Executive Officer of Sears de Mexico. He was Chief Financial Officer and Executive Vice President of Galerias Preciados of Madrid, Spain from 1991 through 1993.

      Carol M. Cox joined PETsMART in October 1998, as Senior Vice President of Human Resources. From 1997 to 1998, Ms. Cox was Director of Human Resources for Rural/ Metro Corporation. From 1995 to 1997, she was Vice President of Human Resources for Frank’s Nursery and Crafts, a division of General Host, Inc.. Ms. Cox was Senior Vice President of Human Resources for Dylex, Ltd., Canada’s largest specialty retailer headquartered in Toronto, Canada from 1987 through 1995.

      Scott A. Crozier joined PETsMART in June 1999, as Senior Vice President, Real Estate, General Counsel, and Secretary. Mr. Crozier previously served from 1991 to 1998 as Vice President and General Counsel for Phelps Dodge Corporation, a global mining and manufacturing company. Prior to that, he was counsel for Talley Industries, Inc., from 1980 to 1987, and worked as an enforcement attorney with the Securities Division of the Arizona Corporation Commission and as a special assistant attorney general with the Arizona Corporation Commission from 1979 to 1980.

      Barbara A. Fitzgerald joined PETsMART in September 2000, as Senior Vice President, Store Operations. Prior to PETsMART, she was President of Harmon Auto Glass’s 400 store operation from March 2000 to September 2000. Ms. Fitzgerald spent three years at Toys “R” Us, initially as Vice President/ General Manager and subsequently as the Vice President of People Development. She also spent 24 years with Sears, Roebuck and Co. in various senior management positions, including Vice President and General Manager of Sears Hardware Stores.

      David L. King joined PETsMART in March 2000, as Senior Vice President, Chief Information Officer. From June 1999 to March 2000, Mr. King was Director of Sales and Marketing — The Americas, for JDA Software, Inc. From 1997 to May 1999, he was Director of Consulting for JDA-Latin America Division. From 1994 to 1997, Mr. King served as Director of Systems & Logistics with Salinas y Rochas, S.A. de C.V.,

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      David K. Lenhardt joined PETsMART in October 2000, as Senior Vice President of Services, Strategic Planning and Business Development. From 1996 to 2000, he was with Bain & Company, Inc., where he led consulting teams for retail, technology and e-commerce clients. Prior to that, Mr. Lenhardt was an Analyst in the corporate finance and Latin American groups of Merrill Lynch & Co.’s investment banking division.

      Thomas S. Liston joined PETsMART as interim Senior Vice President, Chief Financial Officer in February 2001. From 1997 through 1998 he was Executive Vice President and CFO/ Secretary/ Treasurer for Little Switzerland in the U.S. Virgin Islands. From 1991 to 1997 Mr. Liston was Vice Chairman and CFO/ Secretary and Treasurer for Barry’s Jeweler, Inc., a $150 million specialty jewelry retail company. From 1989 to 1991, he was Executive Vice President, COO, CFO, and Director for Crescent Jewelers. Mr. Liston also held various senior management positions with Gump’s, with Broadway Department Store, and with Abraham & Straus. Prior to that he held various positions at Montgomery Ward, and Arthur Andersen & Company.

      Marcia R. Meyer is Senior Vice President of Marketing and International Supply. She joined PETsMART in 1990 as Vice President and General Merchandise Manager and in March 1997, was promoted to the position of President, PETsMART International Supply Company. From 1985 to 1989, Ms. Meyer held various executive positions with Broadway Southwest, a division of Carter Hawley Hale Stores, Inc., May D & F and Macy’s.

      Anthony N. Truesdale is Senior Vice President of Merchandising. He joined PETsMART in 1999 as Vice President, Hardgoods, Merchandising. Prior to joining PETsMART, Mr. Truesdale was an executive in various positions with Shaw’s Supermarkets, a subsidiary of J. Sainsbury plc, for 13 years in Operations and Merchandising.

      Anthony J. Leonardi joined PETsMART in 1997, as President of PETsMART Direct. From 1979 to 1997, Mr. Leonardi held various executive positions at Sara Lee Corporation, most recently serving as President of its Catalog Division.

      Thomas P. McGovern, Jr. serves as President of PETsMART.com and joined PETsMART as a result of PETsMART’s acquisition of a controlling interest in PETsMART.com in December 2000. From May 1999 to December 2000 he was President and Chief Executive Officer of PETsMART.com and was President and Chief Executive Officer of its predecessor, PetJungle.com from February 1999 to May 1999. From February 1997 to February 1999, he was with Warner Bros. as Senior Vice President, International of Warner Bros. Retail Stores. From May 1994 to February 1997, he was Vice President, International for Warner Bros. Worldwide Retail and prior to that worked for various divisions of PricewaterhouseCoopers in its retail consulting division from September 1984 to May 1994.

Item 2.  Properties

      The following table summarizes the locations of the stores by country and state at January 28, 2001:

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      PETsMART leases substantially all of its stores, retail distribution centers and corporate offices under noncancellable operating leases. The terms of the store leases, other than leases under its Structured Lease Facilities (described below), generally range from 10 to 25 years and typically allow the Company to renew for three to five additional five-year terms. Store leases, excluding renewal options, expire at various dates through 2020. Certain leases require payment of property taxes, utilities, common area maintenance and insurance and, if annual sales at certain stores exceed specified amounts, provide for additional rents. To date, no additional rents have been paid by the Company.

      The Company has entered into lease agreements for certain stores as part of structured lease financing facilities (the “Structured Lease Facilities”). The Structured Lease Facilities provide a special purpose entity (not affiliated with the Company) with the necessary financing to complete the acquisition and construction of new PETsMART stores. Once construction has been completed, another special purpose entity (also not affiliated with the Company) leases the completed stores to the Company for a five-year term.

      The Company’s corporate offices cover approximately 165,000 square feet. The lease for this space expires in 2012. PETsMART’s distribution center in Columbus, Ohio covers 613,000 square feet. The lease on this distribution center expires in 2010. The Company also has a second distribution center in Columbus, Ohio, which covers 276,000 square feet, under a lease which expires in 2010; a 447,000 square foot distribution center in Phoenix, Arizona, the lease on which expires in April 2002; a 230,000 square foot facility in Ennis, Texas, under a lease that expires in 2013; and a 252,000 square foot distribution center in Hagerstown, Maryland, under a lease that expires in 2005.

      PETsMART Direct owns and operates a catalog fulfillment and equine distribution center in Brockport, New York, which covers approximately 392,000 square feet.

Item 3.  Legal Proceedings

      On January 16, 2001, certain former stockholders of Pet City Holdings, a U.K. corporation, including Richard Northcott, who was a PETsMART board member from December 1996 to September 1997, filed two complaints, one in federal court and one in state court, seeking damages against PETsMART and certain of its former or current officers and directors. Each complaint relates to the 1996 acquisition of Pet City by PETsMART, and each complaint alleges misrepresentations or omissions that misled the shareholders of Pet City concerning PETsMART’s business, financial status, and prospects. The state court complaint also alleges breaches of fiduciary duties owed to the Pet City plaintiffs. PETsMART has filed a motion to dismiss the federal complaint, and a demurrer and motion to stay discovery in the state court. Neither court has issued any rulings on these motions or the merits as of this time. The Company believes the allegations are without merit

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      The Company is also involved in certain other litigation arising from various matters. Management believes that the ultimate resolution of such legal matters will not have a material adverse affect on the Company’s consolidated financial position or results of operations.

Item 4.  Submission of Matters to a Vote of Security Holders

      No matters were submitted to a vote of the Company’s security holders during the fourth quarter of the fiscal year ended January 28, 2001.

PART II

Item 5.  Market for the Registrant’s Common Stock and Related Shareholder Matters

      Price Range of Common Stock and Dividend Policy. The Company’s Common Stock is traded on the NASDAQ National Market under the symbol PETM. The following table indicates quarterly high and low price per share of the Common Stock. These prices represent quotations among dealers without adjustments for retail mark-ups, mark-downs or commissions, and may not represent actual transactions.

      The Company has never paid cash dividends on its Common Stock. The Company presently intends to retain earnings for use in the operation and expansion of its business and therefore does not anticipate paying any cash dividends in the foreseeable future. In addition, the Company’s revolving credit agreement restricts the payment of dividends.

      On April 4, 2001, there were 7,473 shareholders of record of the Company’s Common Stock.

Item 6.  Selected Financial Data

      The information required by this Item is attached at Appendix A.

Item 7.  Management’s Discussion and Analysis of Financial Condition and Results of Operations

      Except for the historical information contained herein, the following discussion contains forward-looking statements that involve risks and uncertainties. The Company’s actual results could materially differ from those discussed here. Factors that could cause or contribute to such differences include, but are not limited to, those discussed in this section, as well as in the sections entitled PETsMART Stores, Distribution, Information Systems, Competition, Government Regulation, and Business Risks included in this Form 10-K for the year ended January 28, 2001.

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Overview

      PETsMART is the leading provider of products, services, and solutions for the lifetime needs of pets. At January 28, 2001, the Company operated 533 retail stores in North America, as well as the Internet’s most popular pet e-commerce site, and several major branded catalogs and affiliated web sites that market supplies for pets and horses. The Company offers a broad line of products for all the life stages of pets and is the nation’s largest provider of high-quality grooming and pet training services. Through its strategic partnership with Banfield, The Pet Hospital™, PETsMART provides full-service veterinary care in approximately half its stores.

      During fiscal 2000, the Company opened 55 new retail stores, including four replacement stores, and closed two stores in North America.

      The Company expects that any future increases in net sales and net income will be dependent on the opening of additional stores and the improved performance of existing stores. In view of the increasing maturity of its store base (an average age of 4.7 years as of January 28, 2001), as well as the planned opening of additional stores in existing markets, the Company anticipates that comparable store sales increases may be lower in future periods. As a result of its expansion plans, the Company anticipates the timing of new store openings, related preopening expenses, and the amount of revenue contributed by new and existing stores may cause the Company’s quarterly results to fluctuate. In addition, because new stores have higher payroll, advertising and other store level expenses as a percentage of sales than mature stores, the impact of new store openings will also contribute to lower store operating margins until they become established. The Company charges preopening costs associated with each new location to earnings as the costs are incurred. Therefore, the Company expects that the opening of large numbers of new stores in a given quarter will adversely impact its quarterly results of operations for that period.

Acquisition of Controlling Interest in PETsMART.com

      On December 20, 2000, the Company acquired a controlling interest in PETsMART.com, Inc. (“PETsMART.com”) (the “Transaction”). PETsMART.com is a leading e-commerce pet food and supply business which began operations in the second quarter of fiscal 1999. The Company held a voting ownership of approximately 46% prior to closing of the Transaction and historically accounted for its investment under the equity method of accounting, recognizing the Company’s share of PETsMART.com’s operating results. Under the terms of the Transaction, the Company received newly issued PETsMART.com Series F Preferred Stock in exchange for $10 million in cash, a promissory note for $10 million, as well as the Company’s pet catalog business assets which are valued at book value of approximately $9.2 million (consisting of approximately $6.2 million of merchandise inventories and approximately $3.0 million of other current assets) and purchased outstanding shares of capital stock directly from certain employees and other shareholders of PETsMART.com for approximately $3.8 million in aggregate consideration. The cash paid to other shareholders in the Transaction came from the Company’s general business funds. As a result of the Transaction, the Company now holds more than an 81% voting ownership in PETsMART.com, and has assumed control. The Company has accounted for the results of operations of PETsMART.com from December 20, 2000 to January 28, 2001 under the consolidation method of accounting.

Iams Brand Shift to Mass Channel Retailing

      In August 1999, The Proctor and Gamble Company purchased the Iams Company, whose Iams and Eukanuba product lines of premium dog and cat foods are sold in PETsMART stores. In early March 2000, the Iams product line became available to the consumer in supermarkets, warehouse clubs, and other mass merchandisers for the first time. As a result, PETsMART experienced a decrease in sales of Iams products, compared to the same period in fiscal 1999. The long-term impact of this development is yet to be determined, and the Company could continue to be adversely affected by it.

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Sale of Subsidiary

      The Company completed the sale of its U.K. subsidiary (the “U.K. Transaction”) to an unrelated third party on December 15, 1999. The U.K. Transaction was structured as a stock sale. The Company sold 100% of the stock in its subsidiary in exchange for cash of approximately $48.9 million, less debt of approximately $7.0 million. In connection with the sale, the Company recorded a net loss of $31.1 million, including $23.6 million related to the difference between net book value and cash consideration and transaction fees of approximately $7.5 million. Additionally, the Company has reflected the subsidiary’s $14.6 million loss from operations, excluding the related tax effects, for fiscal 1999 through the date of the U.K. Transaction, as a loss on disposal of subsidiary in the accompanying consolidated statement of operations.

Bank Credit Facility

      At January 28, 2001, the Company was not in compliance with certain financial covenants under its revolving credit agreement (see Note 10 of the Notes to Consolidated Financial Statements). A waiver was granted by the financial institution, valid through May 19, 2001, which placed certain additional restrictions on the Company. The Company replaced its revolving credit agreement with a new credit agreement discussed below on April 30, 2001.

      On April 30, 2001, the Company entered into a new credit arrangement with a financial institution providing for borrowings of up to $250,000,000, including a sublimit of up to $150,000,000 for letters of credit and expiring on April 30, 2004. Borrowings and letter of credit issuances under the facility will be subject to a borrowing base and will bear interest, at the Company’s option, at either a bank’s prime rate or LIBOR, plus applicable margins to be determined based on certain financial tests. The new arrangement is secured by substantially all personal property assets of the Company and its domestic subsidiaries and certain real property of the Company. In addition, the Company obtained financing for up to $132,300,000 to refinance certain financing arrangements related to properties leased by the Company under structured lease facilities.

Results of Operations

      The following table presents the percent to net sales of certain items included in the Company’s consolidated statements of operations, unless otherwise indicated: