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UNITED STATES SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 10-K
For the fiscal year ended December 31, 2004
of
ARRIS GROUP, INC.
A Delaware Corporation
IRS Employer Identification No. 58-2588724
SEC File Number 000-31254
3871 Lakefield Drive
Suwanee, GA 30024
(770) 622-8400
Securities registered pursuant to Section 12(b) of the Act:
None
Securities registered pursuant to section 12(g) of the Act:
Common stock, $0.01 par value
Preferred Stock Purchase Rights
ARRIS Group (1) has filed all reports required to be filed
by Section 13 or 15(d) of the Securities Exchange Act of
1934 during the preceding 12 months and (2) has been
subject to such filing requirements for the past 90 days.
Except as set forth in Item 10, ARRIS is unaware of any
delinquent filers pursuant to Item 405 of
Regulation S-K.
ARRIS Group, Inc. is an accelerated filer (as defined in
Rule 12b-2 of the Exchange Act).
The aggregate market value of ARRIS Groups Common Stock
held by non-affiliates as of June 30, 2004 was
approximately $515.1 million (computed on the basis of the
last reported sales price per share of such stock of $5.94 on
the Nasdaq National Market System). For these purposes,
directors, officers and 10% shareholders have been assumed to be
affiliates. As of February 28, 2005, 87,717,872 shares
of the registrants Common Stock were outstanding.
Portions of ARRIS Groups Proxy Statement for its 2005
Annual Meeting of Stockholders are incorporated by reference
into Part III.
TABLE OF CONTENTS
i
PART I
As used in this Annual Report, we, our,
us, the Company, and ARRIS
refer to Arris Group, Inc. and our consolidated subsidiaries,
including Arris International, Inc. (formerly ANTEC Corporation)
and Arris Interactive L.L.C., unless the context otherwise
requires.
General
Our principal executive offices are located at 3871 Lakefield
Drive, Suwanee, Georgia 30024, and our telephone number is
(770) 622-8400. We also maintain a website at
www.arrisi.com. On our website we provide links to copies of the
annual, quarterly and current reports that we file with the
Securities and Exchange Commission, any amendments to those
reports, and all press releases. Copies of our codes of ethics
and the charters of our board committees also are available on
our website. We will provide copies of these documents in
electronic or paper form upon request to Investor Relations,
free of charge.
Glossary of Terms
Below are commonly used acronyms in our industry and their
defined terminology:
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| Acronym |
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Terminology |
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CAM
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Cable Access Module |
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CBR
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Constant Bit Rate |
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CMTS
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Cable Modem Termination System |
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CPE
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Customer Premises Equipment |
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DBS
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Digital Broadcast Satellite |
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DMTS
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Digital Multimedia Termination System |
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DOCSIS
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Data Over Cable Service Interface Specification |
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DSG
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DOCSIS Set-Top Gateway |
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E-MTA
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Embedded Multimedia Terminal Adapters |
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HDT
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Host Digital Terminal |
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HFC
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Hybrid Fiber-Coaxial |
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ILEC
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Incumbent Local Exchange Carrier |
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IP
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Internet Protocol |
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MSO
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Multiple Systems Operator |
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NGNA
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Next Generation Network Architecture |
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NIU
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Network Interface Units |
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RF
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Radio Frequency |
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VoIP
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Voice over Internet Protocol |
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VPN
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Virtual Private Network |
Industry Overview
We develop and supply equipment and technology for cable system
operators and other broadband service providers that allow them
to deliver a full range of integrated voice, video and data
services to their subscribers. Further, we are a leading
supplier of infrastructure products used by cable system
operators in the build-out and maintenance of hybrid
fiber-coaxial, or HFC, networks.
We provide our products and equipment principally to the cable
television market and, more specifically, to operators of
multiple cable systems, or MSOs, on a worldwide basis. In recent
years, the technology used in cable systems has evolved
significantly. Historically, cable systems offered only one-way
analog video service.
1
Due to technological advancements and large investments in
infrastructure upgrades, these systems have evolved to become
two-way broadband systems featuring high-speed, high-volume,
interactive services. MSOs have aggressively upgraded their
networks to cost-effectively support and deliver enhanced video,
voice and data services. As a result, cable operators have been
able to use broadband systems to increase their revenues by
offering enhanced interactive subscriber services, such as
high-speed data, telephony, digital video and video on demand,
and to effectively compete against other broadband
communications technologies, such as digital subscriber line,
local multiport distribution service, direct broadcast
satellite, fiber to the home, and fixed wireless. Delivery of
enhanced services also has helped MSOs offset slowing basic
video subscriber growth, reduce their subscriber churn and
compete against alternative video providers; in particular,
digital broadcast satellite, or DBS.
A key factor supporting the growth of broadband systems is the
powerful growth of the Internet. Rapid growth in the number of
Internet users, their desire for ever higher internet access
speeds, and more high-volume interactive services has created
demand. Another key factor supporting the growth of broadband
systems is the evolution of video services being offered to
consumers. Video on demand and high definition television are
two key video services expanding the use of MSOs broadband
systems. The increase in volume and complexity of the signals
transmitted through the network and emerging competitive
pressures from telephone companies with digital subscriber line
and fiber to the premises offerings are pushing cable operators
to deploy new technologies as they evolve. Further, cable
operators are looking for products and technology that are
flexible, cost effective, easily deployable and scalable to meet
future demand and mix of services. Because the technologies are
evolving and the signals are growing in complexity and volume,
cable operators need equipment that provides the necessary
technical capacity at a reasonable cost at the time of initial
deployment and the flexibility to accommodate expansion and
technological advances.
Capital spending by MSOs on their networks has shifted over the
past several years. Cable operators have largely completed the
upgrades and re-builds required to support advanced services and
are now in the process of enabling those services. As a result,
spending has shifted away from HFC plant equipment and materials
to head-end and customer premises equipment that enable high
speed data, telephony, and digital video services. According to
Kagan (2003 report), the industry experienced a decline in
overall capital expenditures during this transition period,
dropping from an estimated $18.5 billion in 2001, to
$14.2 billion in 2004. However, during this same period
spending on telephony, high speed data, and digital video all
grew substantially and is expected to continue to grow for the
foreseeable future. Also, maintenance and extension spending has
grown steadily, and is expected to continue growing because of
the installed base of the more sophisticated equipment required
to support the advanced services.
One of the fastest growing services is cable telephony. The data
below is Yankee Groups estimates for the U.S. market,
and illustrates the expected growth in subscribers for this
service. We expect that the international market for cable
telephony should experience similar growth.
2
Cable telephony allows cable operators to offer their customers
local and long distance residential telephone service. It is
presently offered to cable operators using two distinct
technologies: constant bit rate, or CBR, technology and Internet
Protocol, or IP, technology. CBR technology utilizes the
switched-circuit technology currently used in traditional phone
networks. This is a proven carrier-class telephony solution that
enables operators to directly compete with incumbent telephone
carriers with voice services and class-features, which include
caller ID, call-waiting and three-party conferencing. At the end
of 2004, our Cornerstone® CBR cable telephone products
served over 4.7 million subscriber lines deployed by
56 operators in 102 cities in thirteen countries. IP
technology, also known as Voice over IP, or VoIP, permits cable
operators to provide toll-quality cable telephony at costs below
those associated with CBR technology. In 2004, deployment of
VoIP technology began in earnest. We expect that the growth in
VoIP will begin to slow deployment of data-only cable modems
because the customer premises devices that support VoIP also
offer high speed data access. We are a leading supplier of both
headend and customer premises equipment for VoIP services over
cable.
Data and VoIP services are governed by a set of technical
standards promulgated by CableLabs® in North America and
tComLabs in Europe, two industry standard-setting bodies. While
the standards set by these two bodies necessarily differ in a
few details in order to accommodate the differences in HFC
network architectures between North America and Europe, they
have a great deal in common. The primary data standard
specification for cable operators in North America is entitled
DOCSIS®. Release 2.0 of this specification is the
current governing standard for data services in North America.
The Euro-DOCSIS standard Release 2.0 is the same for
Europe. DOCSIS 2.0 builds upon the capabilities of
DOCSIS 1.1 and adds additional throughput in the upstream
portion of the cable plant from the consumer out to
the Internet. In addition to the DOCSIS standards that govern
data transmission, CableLabs has defined the
3
PacketCable® standard for VoIP. This standard defines the
interfaces between network elements such as cable modem
termination systems, or CMTS, multi-media terminal adapters, or
MTA, gateways and call management servers to provide high
quality IP telephony service over the HFC network.
To date, MSOs have offered digital television signals to
subscribers using proprietary technologies offered by a limited
set of vendors, led by Scientific-Atlanta and Motorola,
principally. The technologies that have enabled high-speed data
and VoIP across the cable plant are, with modification, also
applicable to video. MSOs are beginning to investigate Video
over IP as an alternative and are engaging the vendor community,
including ARRIS, in discussions. The advantage to the operator
is to migrate to one common backbone/ technology for all
services, and to eliminate proprietary video technology. We are
actively developing products to compete in the emerging Video
over IP market.
Our Principal Products
A broadband cable system consists of three principal components:
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Headend. The headend is a central point in the cable
system where signals are received via satellite and other
sources. Interfaces that connect the Internet and public
switched telephony networks are located in the headend. The
headend facility organizes, processes and retransmits those
signals through the distribution network to subscribers. |
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Distribution Network. The distribution network consists
of fiber optic and coaxial cables and associated optical and
electronic equipment that allocates the combined signals from
the headend and transmits them throughout the cable system to
nodes. |
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Subscriber Premises. Cable drops extend from nodes to
subscribers homes and connect to a subscribers
television set, converter box, telephony network interface
device or computer modem. |
We provide cable system operators with a comprehensive product
offering. We divide our product offerings into two categories:
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Broadband: |
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CBR telephony products, including HDTs in the
headend and NIUs at the subscriber premises |
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VoIP telephony products, including CMTS |
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High-speed data products, including CMTS |
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Operational support systems |
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System integration services |
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Supplies & CPE: |
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Infrastructure products for fiber optic or coaxial
networks built under or above ground, including cable and
strand, vaults, conduit, drop materials, tools, connectors, and
test equipment |
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Subscriber cable modems and E-MTAs |
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Voice over IP and Data Products |
Headend The heart of a Voice over IP headend
is a cable modem termination system, or CMTS. A CMTS, along with
a call agent, a gateway, and provisioning systems provide the
ability to integrate the public-switched telephone network and
high-speed data services over an HFC network. The CMTS provides
the software and hardware to allow the IP traffic from the
Internet or that used in VoIP telephony to be converted for use
on HFC networks. It is also responsible for initializing and
monitoring all cable modems connected to the HFC network. We
provide two products that are used in the cable operators
headend to provide VoIP and
4
high-speed data services to residential or business subscribers.
These are the Cadant® C4 CMTS, and the Cadant
C3 CMTS:
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The Cadant C4 CMTS is a high density, chassis-based product that
provides flexible built-in redundancy to ensure carrier-grade
performance. It is PacketCable 1.0, DOCSIS 2.0 and
Euro-DOCSIS 2.0 qualified. Each chassis supports up to
32 downstream channels and 192 upstream channels.
Three C4 chassis can be installed in a single seven foot
tall cabinet, making it one of the highest density scalable
headend products currently available. It can provide high-speed
data and VoIP services in headends that service thousands to
hundreds of thousands of subscribers. The C4 is deployed by
cable operators in North America, Europe, Latin America, and
Asia. |
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The Cadant C3 CMTS is a rack mounted, single downstream-based
product that provides high performance packet handling in an
extremely compact package. It is DOCSIS 2.0 and
Euro-DOCSIS 2.0 qualified. Each unit supports one
downstream channel and up to 6 upstream channels with a
selectable choice of modulation schemes. The C3 supports
markets worldwide with DOCSIS, Euro-DOCSIS and Japanese DOCSIS
parameters that are selectable via software. The C3 is in
wide use in North America, Europe, and Asia. |
Subscriber Premises Subscriber premises
equipment includes DOCSIS 2.0 certified cable modems for
high-speed data applications as well as Euro-DOCSIS certified
versions and PacketCable Certified E-MTAs for VoIP applications
in both DOCSIS and Euro-DOCSIS networks. The PacketCable
solution builds on DOCSIS 1.1 and its quality of service
enhancements to support lifeline telephony deployed over HFC
networks. Our
Touchstonetm
product line provides carrier-grade performance to enable
operators to provide all data, telephony and video services on
the same network using common equipment. The Touchstone product
line consists of the Touchstone 450 series of cable modems, the
Touchstone 402 series of telephony modems for indoor
applications and the Touchstone Telephony Port 30x for outdoor
deployments.
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The Touchstone CM450A Cable Modem is DOCSIS 2.0 certified,
which gives operators the potential to offer much higher
upstream data rates. DOCSIS 2.0 is backward compatible with
DOCSIS 1.0 and 1.1 headend systems. The Touchstone
450B Cable Modem provides the same features as the CM450A but is
Euro-DOCSIS certified. The Touchstone 450C Cable Modem provides
the same features as the CM450A but is compatible with Japanese
standards. ARRIS also manufactures cable modems that have been
homologated in other countries, including Chile, Argentina,
Israel, Australia, Hong Kong, and Korea. |
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The Touchstone TM402A is a PacketCable and DOCSIS 2.0
indoor E-MTA that supports enhanced services of high-speed data
and up to two lines of IP telephony in a single unit. The
TM402As innovative, compact design provides for easy
installation. This product is also available in a Euro-DOCSIS
version, the Touchstone TM402B, as well as one designed
specifically for the unique frequency plan of Japanese cable
systems, the Touchstone TM402C. The Touchstone TM402P is a
PacketCable and DOCSIS 2.0 certified E-MTA that provides
all of the features of the TM402A with the added benefit of an
innovative, integrated lithium-ion battery back-up system
enabling the service provider to guarantee service in the event
of a power outage. This allows them to compete directly with the
incumbent local exchange carrier, or ILEC. This is also
available in a Euro-DOCSIS version, the Touchstone Telephony
Modem 402Q. This line was the first product on the market
to incorporate lithium-ion battery technology. The resulting
product, the Touchstone TM402P, provides extended battery
back-up time over older lead-acid battery designs. |
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The Touchstone Telephony Port 302A/ 304A are rugged,
environmentally-hardened outdoor E-MTAs that provides high-speed
data access and two (TP302A) or four (TP304A) lines of
carrier-grade VoIP for service providers wishing to maintain the
demarcation point on the outside of the residence. This allows
them to more closely parallel the deployment model used by
ILECs, which makes service and maintenance easier over the long
term. |
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We expect to introduce the Touchstone Telephony Port 402A/ 404A
in 2005. This is the next generation of the outdoor E-MTA line
with DOCSIS 2.0 compatibility. |
5
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Constant Bit Rate Products |
Headend We market our headend equipment under
the brand name of Cornerstone
Voicetm.
Cornerstone Voice products for the headend include host digital
terminals, or HDTs. An HDT is the device that provides the
interfaces, controls and communication channels between
public-switched networks and the HFC network. Because the
Cornerstone Voice system is easy to implement, economical and
scalable, network operators can offer telephony at low initial
penetration levels and expand as customer demand increases. We
design this equipment to meet the strict performance and
reliability specifications, and demanding environmental
requirements expected of a lifeline, carrier-class residential
telephone service. This reliability and robust design enables
our customers to compete with the incumbent local telephone
company with an equivalent, and often superior, service offering.
Subscriber Premises The key equipment at
subscriber premises is an NIU. We market our NIUs under the
brand name Cornerstone Voice Port®. The Cornerstone Voice
Porttm
is the most widely deployed CBR NIU. Voice Port units operate in
conjunction with the Cornerstone HDT to provide cable telephony
while also maintaining a subscribers existing video
services. Operators who are also deploying high-speed data
services, such as our Cornerstone, Cadant and Touchstone brands,
may deploy cable modems inside the home or work premises and
multiplex the data service signals onto the same HFC network as
the Cornerstone Voice application. This combination of solutions
provides subscribers with voice and high-speed data
functionality from the same operator. The Voice Port portfolio
includes a two-line single-family residence Voice Port NIU, a
two-line indoor Voice Port NIU with an integrated backup
battery, a four-line Voice Port NIU, and a twenty-four-line
modular Voice Port NIU for multiple dwelling unit applications.
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Operational Support Systems |
Operational support systems, or OSS, are a group of networked
software suites that enable operators to automate many of the
functions required to install, provision, manage and grow a
subscriber base while managing, maintaining and upgrading the
network for the multiple services offered. Without
OSS automation, operators cannot manage subscriber growth
and network operations effectively.
We are partnering with leading suppliers in the industry to
provide operators with the ability to automatically provision
headend and subscriber premises equipment to reflect
subscribers parameters, provide key data for third-party
billing software, and complete maintenance operations. We are an
authorized value added reseller of C-Cors
MetaServtm,
which provides automated provisioning software for control of
the call management server, gateways, CMTS and cable modems.
MetaServ works with various billing and middleware software
programs. We have strategic relationships with other equipment
vendors to integrate existing Cornerstone software for CMTS and
cable modem OSS functions. Operators are able to perform OSS
functions across Cornerstone Voice and Cornerstone Data
employing the Cadant CMTS and Touchstone product lines using a
common OSS solution. The Cadant G2 IMS software supports
configuration performance and fault management of the Cadant
C4 CMTS through easy to use graphical user interfaces. A
single Cadant G2 IM Server can support up to
100 Cadant C4 CMTS chassis and 20 simultaneous
client applications.
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System Integration Services |
We are a full service system integrator for converged services
over HFC networks. We historically have been a pioneer in the
voice and data over HFC business and have the experience and
infrastructure in place to help operators launch these services.
System integration offers the service provider a fully
integrated solution that has been tested for end-to-end
interoperability, performance, capacity, scalability, and
reliability prior to ever being installed at the customer
facility. We offer the operators coordination of the project
management for the suppliers and solution assurance services for
the long-term, including upgrade support, system audits, and
configuration management. Our systems integration service
enables operators to rapidly deploy new services on their
networks with the assurance that all of the components of the
network will interoperate seamlessly.
6
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Cable Plant Infrastructure Products |
We offer a variety of products that are used by MSOs to build
and maintain their cable plants. Our products are complemented
by our extensive channel-to-market infrastructure, which is
focused on providing efficient delivery of products from
stocking or drop-ship locations.
We believe the strength of our products is our broad selection
of trusted name-brand products and strategic proprietary lines
and our experience in distribution. Our name-brand products are
manufactured to our specifications by manufacturing partners.
These products include taps, line passives, house passives and
premises installation equipment marketed under our Regal brand
name;
MONARCHtm
aerial and underground plant construction products and
enclosures; Digicon premium F-connectors; and FiberTel fiber
optic connectivity devices and accessories. Through our product
selection, we are able to address substantially all broadband
infrastructure applications, including fiber optics, outside
plant construction, drop and premises installation, and signal
acquisition and distribution.
We also resell products from hundreds of strategic
supplier-partners, which include widely recognized brands to
small specialty manufacturers. Through our strategic
supplier-partners, we also supply ancillary products like tools
and safety equipment, testing devices and specialty electronics.
Our customers benefit from inventory management and logistics
capabilities and services. These services range from
just-in-time delivery, product kitting, specialized
electronic interfaces, and customized reporting, to more complex
and comprehensive supply chain management solutions. These
services complement our products offerings with advanced
channel-to-market and logistics capabilities, extensive product
bundling opportunities, and an ability to deliver carrier-grade
infrastructure solutions in the passive transmission portions of
the network. The depth and breadth of our inventory and service
capabilities enable us to provide our customers with single
supplier flexibility.
Sales and Marketing
We are positioned to serve customers worldwide with both a sales
force organization and supporting sales engineering team. The
sales organization is divided to allocate resources to the top
MSOs worldwide while others are committed to addressing the
general supplies requirements that are common across all
customers. We maintain sales offices in Georgia, Colorado,
Pennsylvania, Ireland, Chile, Japan, Hong Kong, Spain, and the
Netherlands. Additionally, we have partnership agreements in a
variety of countries and regions with value-added resellers, or
VARs, which extend our sales presence in markets without
established sales offices.
We also maintain an inside sales group that is responsible for
regular phone contact, prompt order entry, timely and accurate
delivery and effective sales administration for the many changes
frequently required in any substantial rebuild or upgrade
activity. In addition, the sales structure includes sales
engineers and technicians that can assist customers in system
design and specification and can promptly be on site to resolve
any problems as they arise during a project.
Our marketing and product management teams focus on each of the
various product categories and work with our engineers and
various technology partners on new products and product
enhancements. These teams are responsible for inventory levels
and pricing, delivery requirements, analyzing market demand and
product positioning and advertising.
We are committed to providing superior levels of customer
service by incorporating innovative customer-centric strategies
and processes supported by business systems designed to deliver
differentiating product support and value-added services. We
have implemented advanced customer relationship management
programs to bring additional value to our customers and provide
significant value to our operations management. Through these
information systems, we can provide our customers with product
information ranging from operational manuals to the latest in
order processing information. Through on-going development and
refinement, these programs will help to improve our productivity
and enable us to further improve our customer-focused services.
7
Customers
The majority of our sales are to cable system operators
worldwide. We also sell products to traditional telephone
companies, local exchange carriers, competitive local exchange
carriers, and other businesses. Our broadband products can be
deployed not only by cable system operators, but also by
traditional telephone companies, electric utilities and others.
As the U.S. cable industry continued a trend toward
consolidation, the six largest MSOs controlled over 85% of the
U.S. cable market (according to Dataxis in Q3 2004),
thereby making our sales to those MSOs critical to our success.
Our sales are substantially dependent upon a system
operators selection of our equipment, demand for increased
broadband services by subscribers, and general capital
expenditure levels by system operators.
Our three largest customers are Comcast, Cox Communications, and
Liberty Media International (including its affiliates). Our
sales to these customers for 2004, 2003, and 2002 were:
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Years Ended December 31, | |
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2004 | |
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2002 | |
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(in millions) | |
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Comcast
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$ |
108.2 |
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$ |
136.6 |
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$ |
250.2 |
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% of sales
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22.1 |
% |
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31.5 |
% |
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38.4 |
% |
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Cox Communications
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$ |
106.3 |
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$ |
104.3 |
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$ |
106.7 |
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% of sales
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21.7 |
% |
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24.0 |
% |
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16.4 |
% |
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Liberty Media International and affiliates
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$ |
81.7 |
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$ |
46.9 |
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$ |
67.4 |
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% of sales
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16.7 |
% |
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10.8 |
% |
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10.3 |
% |
No other customer provided more than 10% of total sales for the
years ended December 31, 2004, 2003, or 2002.
Although with some of our customers we have general purchase
agreements, the vast majority of our sales, to both those that
have agreements and to our remaining customers, result from
purchase orders or other short-term commitments. A summary of
the key terms of the general purchase agreements with Comcast,
Cox Communications and Liberty Media International is as follows:
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Comcast. We have non-exclusive agreements with Comcast to
supply C4 CMTS units and parts and to sell cable television
supplies for two-year terms expiring in March 2005. We are
currently in negotiations with Comcast to renew or extend the
contract; however, Comcast is expected to continue to buy on a
purchase order basis in the interim. Commercial terms include a
requirement to supply product based on Comcast forecasts
(updated quarterly), most favorable pricing as compared to
similarly-situated companies, and specific delivery lead times
with penalties for late delivery and warranty terms ranging from
one to five years depending on the product. Included in one of
these purchase agreements is a service level agreement
structured to provide Comcast service assurance by providing
credits for any delinquent response to service needs with
special escalation guidelines for the C4 CMTS. To date, no
penalties have been incurred. Comcast is not obligated to make
any purchases. |
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Cox Communications. We have an exclusive agreement with
Cox Communications to supply Cornerstone Voice and Touchstone
Telephony products and services at favorable pricing based on
volume commitments. The agreement has a five-year term ending on
July 31, 2007. Commercial terms include payment and
delivery terms, a five-year warranty, penalties for delivery
shortfall and delinquent performance guarantees. To date, no
penalties have been incurred. Cox Communications is not
obligated to make any minimum purchase commitments. In January
2005, we entered into a letter of intent with Cox Communications
in which Cox committed to purchase Cornerstone Voice Ports and
agreed to purchase Touchstone E-MTAs exclusively from ARRIS for
period of eighteen months in exchange for more favorable pricing. |
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Liberty Media International. We have a non-exclusive
agreement with Liberty Media International to supply our entire
line of products for a three-year term expiring in April 2007.
Commercial terms include a requirement to supply product based
on Libertys forecasts (updated quarterly), most favorable |
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pricing as compared to similarly-situated companies, and
specific delivery lead times with penalties for late delivery
and warranty term of two years. |
Because of their financial circumstances and other issues, our
future sales to Adelphia and Cabovisao, historically two of our
larger customers, are uncertain. Sales to these two customers
for 2004, 2003, and 2002 are set forth below:
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Years Ended December 31, | |
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2004 | |
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2003 | |
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2002 | |
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(in millions) | |
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Adelphia Communications
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$ |
14.8 |
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$ |
14.1 |
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$ |
25.9 |
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% of sales
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3.0 |
% |
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3.2 |
% |
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4.0 |
% |
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Cabovisao
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$ |
2.7 |
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$ |
0.7 |
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$ |
39.1 |
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% of sales
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0.5 |
% |
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0.2 |
% |
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6.0 |
% |
Sales to Adelphia decreased during the second quarter of 2002 as
a result of Adelphias financial troubles, which ultimately
resulted in a bankruptcy filing in June 2002. As a result, in
June 2002, we established a bad debt reserve of
$20.2 million in connection with our accounts receivable
from Adelphia. In the third quarter of 2002, we sold a portion
of our Adelphia accounts receivable to an unrelated third party,
resulting in a net gain of approximately $4.3 million.
Sales in 2003 to Adelphia decreased from 2002 as a result of
their bankruptcy. The company has taken initial steps to
restructure itself through its bankruptcy proceedings, including
obtaining debtor in possession financing. We have extended
commercially reasonable credit terms to Adelphia subsequently,
and they have consistently paid us within those terms. At the
end of 2004, Adelphia owed us approximately $0.9 million.
We are uncertain whether Adelphia will be successful with its
financial restructuring or what impact, if any, this may have on
our future relationship with them.
Cabovisao, a Portugal-based MSO, accounted for approximately 6%
of our total sales in 2002. As of November 18, 2003,
Cabovisao owed us approximately $20.6 million in accounts
receivable, all of which was past due. Cabovisao and its parent
company, Csii, are in the process of restructuring their
financing. On June 30, 2003, Csii filed for
court-supervised restructuring and recapitalization in Canada.
In 2003 and 2002, we reserved $8.7 million and
$3.6 million, respectively, for our Cabovisao receivable.
On November 18, 2003 we sold our accounts receivable due
from Cabovisao to an unrelated party for $10.1 million, and
as a result, recorded a gain with respect to our reserves for
doubtful accounts of $1.5 million in the fourth quarter of
2003. Csii is continuing its restructuring efforts. We have and
will continue to sell product to Cabovisao on cash with
order terms. We are uncertain what effect these
developments will have on our future relationship with them.
Research and Development
We are committed to the development of new technology and rapid
innovation in the evolving broadband market. New products are
developed in our research and development laboratories in
Suwanee, Georgia, Cork, Ireland, and Lisle, Illinois. We form
strategic alliances with world-class producers and suppliers of
complementary technology to provide best-in-class
solutions focused on time-to-market.
Research and development expenses in 2004, 2003, and 2002 were
approximately $63.4 million, $62.9 million, and
$72.5 million respectively. These costs include allocated
common costs associated with information technologies and
facilities. The decrease in 2003 is attributable to the closure
of our development center in Andover, Massachusetts and other
cost containment actions described elsewhere.
We believe that our future success depends on rapid adoption and
implementation of broadband local access industry
specifications, as well as rapid innovation and introduction of
technologies that provide service and performance
differentiation. To that end, we believe that the Cadant
C4 CMTS product line continues to lead the industry in
areas such as fault tolerance, wire-speed throughput and
routing, and density. The Cadant C3 is designed for
small to mid-size operators who are looking for a CMTS that
delivers superior RF performance while only occupying one
rack unit of space for delivering high-speed data services,
including VPN services. The
Touchstonetm
product line offers a wide-range of DOCSIS, Euro-DOCSIS and
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PacketCable certified products, including Touchstone Cable
Modems, Touchstone Telephony Modems and Touchstone Telephony
Ports. These products are continuously being enhanced to include
innovations that improve the subscribers experience and
help to control operations expense.
In 2004 we announced the D5 DMTS. The D5 is a next generation
headend system providing high speed data and video services over
cable. Driven by the requirement to compete with direct
broadcast satellite and telephone companies, the cable operators
are moving to an all-services-on-demand network architecture
known as next generation network architecture, or NGNA.
Initially driven by Comcast, Time Warner, and Cox
Communications, the development of the standards for this new
architecture has been transferred to CableLabs. Its innovative
design makes the D5 an excellent fit for the cable
operators NGNA.
The following trends impact our current product development
activities:
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Continued development and acceptance of open standards for
delivering voice, video and data; |
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widespread deployment of VoIP; |
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continued increase in peer-to-peer services are accelerating
demand for new services requiring intensive, high-touch
processing and sophisticated management techniques; |
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innovations in video encode/decode technology are making
possible very low bit rate, high quality video
streaming; and |
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continued silicon integration and chip fabrication technology
innovations are making possible very low cost, multi-functional
broadband consumer devices, integrating not only telephony but
wireless and video decompression and digital rights management
functionality. |
As a result, our product development activities are directed,
primarily, in the following areas:
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Rapid development and delivery of Cadant C4 and
C3 CMTS features, including DOCSIS 2.0 and 3.0, DSG
and PacketCable Multimedia support, Layer 3 routing
enhancements, packet inspection and filtering features, security
enhancements, and increased downstream/ upstream density; |
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expanding the range of next-generation, Lithium-Ion-based,
Touchstone Telephony Modem E-MTAs to include formats to meet
country and MSO specific performance and powering requirements; |
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product cost reductions; and |
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development of network and client technologies to address the
emerging worldwide market opportunities in next generation video
and multimedia delivery (video over IP and PacketCable
multimedia), as embodied in the NGNA. |
Intellectual Property
We have an aggressive program for protecting our intellectual
property. The program consists of maintaining our portfolio of
59 issued patents (both U.S. and foreign) and pursuing
patent protection on new inventions (currently more than 125
U.S. patent applications and U.S. provisional patent
applications are pending plus 15 pending foreign
applications). In our effort to pursue new patents, we have
created a process whereby employees may submit ideas of
inventions for review by management. The review process
evaluates each submission for novelty, detectability, and
commercial value, and patent applications are filed on the
inventions that meet the criteria. ARRIS has 55 registered
or pending trademarks.
Our patents and patent applications generally are in the areas
of telecommunications hardware and software, and related
technologies. Our recent research and development has led to a
number of patent applications in technology related to DOCSIS.
Our January 2002 purchase of the assets of Cadant resulted in
the acquisition of 19 U.S. patent applications, seven
Patent Convention Treaty (PCT) applications, five trademark
applications, one U.S. registered trademark and five
registered copyrights. The Cadant patents are in the area of
cable modem termination systems. Our March 2003 purchase of the
assets of Atoga Systems resulted in the acquisition of five
U.S. patent applications, which also have been filed as PCT
applications. Our Atoga patents are in the area of network
traffic flow. In August of 2003, we acquired various assets of
Com21,
10
Inc. Included in those assets were 16 issued
U.S. patents plus 18 U.S. patent applications.
The Com21 patents cover a wide range of technologies, including
wide area networks, fiber and cable systems, ATM networks and
cable modem termination systems.
For technology that is not owned by us, we have a program for
obtaining appropriate licenses with the industry leaders to
ensure that the strongest possible patents support the licensed
technology. In addition, we have formed strategic relationships
with leading technology companies that will provide us with
early access to technology and will help keep us at the
forefront of our industry. The key technologies not owned by us
include:
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Components for Our CMTS Product Line |
Broadcom provides several DOCSIS components in our cable modem
termination system, or CMTS, product line.
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Components for Our Customer Premises Equipment Products |
Texas Instruments provides components used in some of our
customer premises equipment, or CPE, products (that is, embedded
VoIP media terminal adapters, E-MTA, cable modems). Our
agreements with Texas Instruments include technology licensing
and component purchases. Several of our competitors have similar
agreements with Texas Instruments for these components.
In addition, we purchase software for operating network and
security systems or sub-systems, and a variety of routing
protocols from different suppliers under standard commercial
terms, including source code buy-out arrangements.
Although alternate supply and technology arrangements similar to
the above are available or could be arranged, an interruption
with any of the above companies could have a material impact on
our business.
We have a program for protecting and developing trademarks. The
program consists of procedures for the use of current trademarks
and for the development of new trademarks. This program is
designed to ensure that our employees properly use those
trademarks and any new trademarks that will develop strong brand
loyalty and name recognition. This is intended to protect our
trademarks from dilution or cancellation.
Product Sourcing and Distribution
Our product sourcing strategy centers on the use of contract
manufacturers to subcontract production. Our largest contract
manufacturers are Solectron, Mitsumi, Plexus Services
Corporation, Flextronics, and ASUSTeK Computer Inc., located in
the United States, Japan, the United States, Singapore, and
Taiwan, respectively. The facilities owned and operated by these
contract manufacturers for the production of our products are
located in the United States, Mexico, the Philippines, Taiwan,
and China.
We have standard agreements with each of these companies. We
provide these vendors with a 6-month or 12-month rolling,
non-binding forecast, and we typically have a minimum of
60 days of purchase orders placed with them for product.
Purchase orders for delivery within 60 days are generally
not cancelable. Purchase orders with delivery past 60 days
generally may be cancelled with penalties in accordance with
each vendors terms. Each contract manufacturer provides us
with an 18-month warranty.
We distribute a substantial number of products that are not
designed or trademarked by us in order to provide our customers
with a comprehensive product offering. For instance, we
distribute hardware and installation products. These products
are distributed through regional warehouses in
North Carolina, California, Japan, and the Netherlands and
through drop shipments from our contract manufacturers located
throughout the world.
Backlog
Our backlog consists of unfilled customer orders believed to be
firm and long-term contracts that have not been completed. With
respect to long-term contracts, we include in our backlog only
amounts representing
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orders currently released for production or, in specific
instances, the amount we expect to be released in the succeeding
12 months. The amount contained in backlog for any contract
or order may not be the total amount of the contract or order.
The amount of our backlog at any given time does not reflect
expected revenues for any fiscal period. Our backlog at
December 31, 2004 was approximately $75.6 million, at
December 31, 2003 was approximately $53.0 million and
at December 31, 2002 was approximately $43.8 million.
We believe that substantially all of the backlog existing at
December 31, 2004 will be shipped in 2005.
International Opportunities
We sell our products primarily in North America. Our
international revenue is generated from Asia Pacific, Europe,
Latin America and Canada. The Asia Pacific market primarily
includes China, Hong Kong, Japan, Korea, Singapore, and Taiwan.
The European market primarily includes Austria, Belgium, France,
Germany, Netherlands, Poland, Portugal, Spain, and Switzerland.
The Latin American market primarily includes Argentina, Chile,
Brazil, and Puerto Rico. Sales to international customers
were approximately 25.2%, 18.9% and 22.7% of total sales for
2004, 2003 and 2002, respectively.
We believe that international opportunities exist and continue
to strategically invest in worldwide marketing efforts, which
have yielded some promising results in several regions. We
currently maintain international sales offices in Chile, Hong
Kong, Ireland, Japan, Spain and the Netherlands.
Competition
All aspects of our business are highly competitive. The
broadband communications industry itself is dynamic, requiring
companies to react quickly and capitalize on change. We must
retain skilled and experienced personnel as well as deploy
substantial resources to meet the changing demands of the
industry. We compete with national, regional and local
manufacturers, distributors and wholesalers including some
companies larger than we are. Our major competitors include:
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Big Band Networks; |
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Cisco Systems, Inc.; |
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Motorola, Inc.; |
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Scientific-Atlanta, Inc.; |
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Tellabs, Inc.; and |
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TVC Communications, Inc. |
Various manufacturers who are suppliers to us, also sell
directly, as well as through distributors, into the cable
marketplace. In addition, because of the convergence of the
cable, telecommunications and computer industries and rapid
technological development, new competitors may enter the cable
market.
Since the introduction in 1996 of our Cornerstone® Voice
product line, our customers have deployed over 4.5 million
lines, giving us approximately two-thirds of the overall CBR
cable telephony market. We continue to sell this product to our
established customer base and attempt to add new, usually
smaller, accounts. This product will approach the end of its
life over the next few years.
One of the principal growth markets for ARRIS is cable modem
termination systems, or CMTS, which are the headend product for
data and VoIP services. The largest provider of CMTS products is
Cisco, which took an early lead in the initial deployment of
data-only CMTS products. Cisco is expected to defend its
position via both upgrades to existing products and the
introduction of new products. At present, Cisco continues to be
a major competitor in data-only CMTS markets. Cisco had not
previously developed a carrier-grade telephony CMTS product but
has recently begun to market that capability. Motorola and Big
Band Networks have been emphasizing routing and carrier-grade
performance for their CMTS. During 2004, we believe ARRIS has
garnered additional market share in the newer generation CMTS
products that enable
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both data and carrier grade telephony deployments. Consolidation
in the CMTS market occurred in 2004. Most recently, Terayon has
announced that it will exit the CMTS business. Earlier in 2004,
ADC Telecommunications sold its CMTS product line to Big Band
Networks.
The customer premises business consists of cable modems and
voice over IP enabled modems (E-MTAs). In the cable modem and
E-MTA business, the dynamics are very different. Cable modem
sales are primarily driven by price and supply chain issues
while E-MTAs are focused primarily on performance. Motorola is
the market leader in cable modems. This position provides them
with volume advantages in manufacturing, distribution and
marketing expense. Motorola also was successful in gaining an
early leader status in E-MTA sales at MSOs that were the first
to deploy VoIP. However, as this market accelerates, ARRIS has
been gaining share with several of these customers. We compete
on product performance and our telephony experience and
integration capabilities. Terayon has had some success in the
cable modem business, especially in international markets.
Scientific-Atlanta also has had some success in the cable modem
market. ARRIS is a relatively small competitor in the cable
modem market, but has a larger share of the E-MTA market. Both
Scientific-Atlanta and Terayon also have E-MTA products and
compete in this market. At present the E-MTA market is small but
will grow as VoIP deployments accelerate.
In the supplies distribution business we compete with national
distributors, like TVC Communications, Inc., and with several
local and regional distributors. Product breadth, price,
availability and service are the principal competitive
advantages in the supply business.
Some of our competitors, notably Cisco, Motorola and
Scientific-Atlanta, are larger companies with greater financial
resources and product breadth than us. This may enable them to
bundle products or be able to market and price products more
aggressively than we can.
Our products are marketed with emphasis on quality and are
competitively priced. Product reliability and performance,
superior and responsive technical and administrative support,
and breadth of product offerings are key criteria for
competition. Technological innovations and speed to market are
additional competitive factors.
Employees
As of February 28, 2005, we had 728 full-time
employees. We believe that we have maintained a strong
relationship with our employees. Our future success depends, in
part, on our ability to attract and retain key executive,
marketing, engineering and sales personnel. Competition for
qualified personnel in the cable industry is intense, and the
loss of certain key personnel could have a material adverse
effect on us. We have entered into employment contracts with our
key executive officers and have confidentiality agreements with
substantially all of our employees. We also have long term
incentive programs that are intended to provide substantial
incentives for our key employees to remain with us.
Background and History
ARRIS is the successor to ANTEC Corporation. From its inception
until its initial public offering in 1993, ANTEC was primarily a
distributor of cable television equipment and was owned and
operated by Anixter, Inc. Subsequently ANTEC completed several
important strategic transactions and formed joint ventures
designed to expand significantly its product offerings. In 2001,
ANTEC formed a new holding company, ARRIS, and acquired Nortel
Networks interest in Arris Interactive L.L.C., which
previously had been a joint venture between ANTEC and Nortel
Networks.
A synopsis of ARRIS evolution:
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1969 |
Anixter entered the cable industry. |
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1987 |
Anixter acquired TeleWire Supply. |
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1988 |
Anixter and AT&T developed the first analog video laser
transmitter for the cable industry (Laser Link I). |
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1991 |
ANTEC was established. |
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1993 |
ANTECs initial public offering. |
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1994 |
ANTEC completed the acquisition of the following companies,
which significantly expanded its product development and
manufacturing capabilities: |
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Electronic System Products, Inc., or ESP, an engineering
consulting firm with core capabilities in digital design,
RF design and application specific integrated circuit
development for the broadband communications industry. |
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Power Guard, Inc., a manufacturer of power supplies and high
security enclosures for broadband communications networks. |
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Keptel, Inc., a designer, manufacturer and marketer of outside
plant telecommunications and transmission equipment for both
residential and commercial use, primarily by telephone companies. |
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1995 |
ANTEC and Nortel Networks formed Arris Interactive L.L.C.,
focused on the development, manufacture and sale of products
that enable the provision of a broad range of telephone and data
services over HFC architectures; ANTEC initially owned 25% and
Nortel Networks owned 75% of the Arris Interactive L.L.C.
joint venture. |
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1997 |
ANTEC acquired TSX Corporation, which provided electronic
manufacturing capabilities and expanded the Companys
product lines to include amplifiers and line extenders and
enhanced laser transmitters and receivers and optical node
product lines. |
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1998 |
ANTEC introduced the industrys first 1550 nm
narrowcast transmitter and dense wavelength division
multiplexing, or DWDM, optical transmission system. |
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1999 |
The Broadband Technology Division of Nortel Networks, which is
known as LANcity, was combined with Arris Interactive L.L.C.,
resulting in an increase in Nortel Networks interest in
the joint venture to 81.25% while ANTECs interest was
reduced to 18.75%. |
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ANTEC introduced the industrys first 18-band block
converter and combined that with the DWDM allowing
144 bands on a single fiber. |
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2001 |
ARRIS acquired all of Nortel Networks ownership interest
in Arris Interactive L.L.C. in exchange for approximately 49% of
the common stock of a newly formed holding company, ARRIS, and a
Class B membership interest in Arris Interactive L.L.C. |
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ARRIS sold substantially all of its power product lines. During
2000, sales in those product lines were approximately
$18.0 million, and during 2001 (through the date of the
sale), sales were approximately $8.1 million. ARRIS
continued as an authorized distributor and representative for
these power product lines. |
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2002 |
ARRIS acquired substantially all of the assets of Cadant, Inc.,
a privately held designer and manufacturer of next-generation
cable modem termination systems. |
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ARRIS sold its Keptel product line. During 2001, sales in this
product line to telecommunications companies were approximately
$44.8 million, and during 2002 (through the date of the
sale), sales were approximately $7.5 million. |
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ARRIS sold its Actives product line. During 2001, sales in this
product line were approximately $68.2 million, and during
2002 (through the date of the sale), sales were approximately
$58.8 million. |
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ARRIS closed its office in Andover, Massachusetts, which was
primarily a product development and repair facility. |
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Nortel Networks sold 15 million shares of ARRIS through a
public offering reducing their position to 22 million shares |
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ARRIS redeemed, for cash and stock, $91.1 million of its
convertible notes due May 2003. |
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2003 |
ARRIS acquired certain assets of Atoga Systems, a Fremont,
California-based developer of optical transport systems for
metropolitan area networks. |
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ARRIS completed the redemption of its convertible notes due May
2003. |
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ARRIS raised $125 million through a private placement of
convertible notes due 2008. |
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ARRIS retired, at a discount, the Class B membership
interest due to Nortel Networks for $88.4 million. |
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ARRIS repurchased and retired 8 million shares from Nortel
Networks for an aggregate purchase price of $30 million
(taking into account the return of $2 million forgiven on
the Class B membership interest), reducing Nortels
position to 14 million shares. |
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ARRIS sold ESP, its engineering services product line. |
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ARRIS purchased certain assets of Com21 (including the stock of
its Irish subsidiary), a designer and manufacturer of next
generation cable modem termination systems. |
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Nortel Networks sold 9 million shares of ARRIS through a
public offering reducing their position to 5 million shares. |
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ARRIS terminated its asset-based revolving bank credit facility. |
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2004 |
ARRIS redeemed on March 8, 2004 $50 million of its
convertible notes due 2008. In connection with the redemption,
ARRIS made a make-whole interest payment that included the
issuance of approximately 467 thousand common shares. |
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ARRIS closed its Fremont, CA office. |
We currently conduct our operations from 13 different locations;
two of which we own, while the remaining 11 are leased. These
facilities consist of sales and administrative offices and
warehouses totaling approximately 470,000 square feet. Our
long-term leases expire at various dates through 2023. We
believe that our current properties are adequate for our
operations. A summary of our principal leased properties that
are currently in use is as follows:
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| Location |
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Description |
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Area (sq. ft.) | |
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Lease Expiration |
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&nbs |