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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-Q

[Mark One]

x QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended September 30, 2004

OR

   
o TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934

For the transition period from                     to                    

Commission File Number: 0-23999

MANHATTAN ASSOCIATES, INC.

(Exact Name of Registrant as Specified in Its Charter)
     
Georgia   58-2373424
(State or Other Jurisdiction of Incorporation or Organization)   (I.R.S. Employer Identification No.)
     
2300 Windy Ridge Parkway, Suite 700    
Atlanta, Georgia   30339
(Address of Principal Executive Offices)   (Zip Code)

Registrant’s Telephone Number, Including Area Code: (770) 955-7070

Indicate by check mark whether the Registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports) and (2) has been subject to such filing requirements for the past 90 days. Yes x No o

Indicate by check mark whether the Registrant is an accelerated filer (as defined in Rule 12b-2 of the Exchange Act). Yes x No o

The number of shares of the Registrant’s class of capital stock outstanding as of November 5, 2004, the latest practicable date, is as follows: 30,061,105 shares of common stock, $0.01 par value per share.



 


MANHATTAN ASSOCIATES, INC. AND SUBSIDIARIES
FORM 10-Q
Quarter Ended September 30, 2004

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 EX-31.1 SECTION 302 CERTIFICATION OF THE CEO
 EX-31.2 SECTION 302 CERTIFICATION OF THE CFO
 EX-32 SECTION 906 CERTIFICATION OF THE CEO AND CFO

Form 10-Q
Page 2 of 28


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PART I
FINANCIAL INFORMATION

Item 1. Financial Statements.

MANHATTAN ASSOCIATES, INC. AND SUBSIDIARIES

CONDENSED CONSOLIDATED BALANCE SHEETS
(in thousands, except share amounts)
                 
    December 31, 2003
  September 30, 2004
            (unaudited)
ASSETS
               
Current assets:
               
Cash and cash equivalents
  $ 140,964     $ 130,558  
Short-term investments
    4,992       18,625  
Accounts receivable, net of allowance for doubtful accounts of $3,181 and $3,914 at December 31, 2003 and September 30, 2004, respectively
    40,790       44,149  
Prepaid expenses and other current assets
    6,713       9,614  
 
   
 
     
 
 
Total current assets
    193,459       202,946  
Property and equipment, net
    12,152       12,351  
Long-term investments
    9,447       23,823  
Acquisition-related intangible assets, net
    10,942       9,086  
Goodwill, net
    31,688       32,402  
Other assets
    6,331       6,212  
 
   
 
     
 
 
Total assets
  $ 264,019     $ 286,820  
 
   
 
     
 
 
LIABILITIES AND SHAREHOLDERS’ EQUITY
               
Current liabilities:
               
Accounts payable
  $ 5,235     $ 5,466  
Accrued liabilities
    3,617       4,063  
Accrued compensation and benefits
    6,702       5,770  
Current portion of capital lease obligations
    132       150  
Income taxes payable
    1,470       9  
Deferred revenue
    17,937       22,102  
 
   
 
     
 
 
Total current liabilities
    35,093       37,560  
Deferred income taxes
    396       381  
Long-term portion of capital lease obligations
    288       183  
Shareholders’ equity:
               
Preferred stock, no par value; 20,000,000 shares authorized, no shares issued or outstanding at December 31, 2003 and September 30, 2004
           
Common stock, $.01 par value; 100,000,000 shares authorized, 30,086,164 and 30,049,485 shares issued and outstanding at December 31, 2003 and September 30, 2004, respectively
    301       300  
Additional paid-in capital
    143,766       147,778  
Retained earnings
    83,653       100,600  
Accumulated other comprehensive income
    720       723  
Deferred compensation
    (198 )     (705 )
 
   
 
     
 
 
Total shareholders’ equity
    228,242       248,696  
 
   
 
     
 
 
Total liabilities and shareholders’ equity
  $ 264,019     $ 286,820  
 
   
 
     
 
 

See accompanying Notes to Condensed Consolidated Financial Statements.

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Item 1. Financial Statements (continued)

MANHATTAN ASSOCIATES, INC. AND SUBSIDIARIES

CONDENSED CONSOLIDATED STATEMENTS OF INCOME
(unaudited and in thousands, except per share amounts)
                                 
    Three Months Ended   Nine Months Ended
    September 30,
  September 30,
    2003
  2004
  2003
  2004
Revenue:
                               
Software and hosting fees
  $ 9,636     $ 10,257     $ 31,152     $ 36,347  
Services
    33,546       36,759       97,171       106,693  
Hardware and other
    7,045       4,853       18,198       16,092  
Recovery relating to bankrupt customer
                848        
 
   
 
     
 
     
 
     
 
 
Total revenue
    50,227       51,869       147,369       159,132  
Costs and Expenses:
                               
Cost of software and hosting fees
    1,027       977       3,372       2,650  
Cost of services
    13,911       17,009       40,761       48,628  
Cost of hardware and other
    6,016       4,211       15,572       13,860  
Research and development
    6,822       7,281       20,583       22,084  
Sales and marketing
    7,276       8,062       23,456       24,924  
General and administrative
    6,041       6,642       17,644       19,453  
Amortization of acquisition-related intangibles
    866       894       2,454       2,655  
Acquisition-related expenses
    885             885        
Restructuring charge
                893        
 
   
 
     
 
     
 
     
 
 
Total costs and expenses
    42,844       45,076       125,620       134,254  
 
   
 
     
 
     
 
     
 
 
Operating income
    7,383       6,793       21,749       24,878  
Other income, net
    402       540       2,014       1,233  
 
   
 
     
 
     
 
     
 
 
Income before income taxes
    7,785       7,333       23,763       26,111  
Income tax provision
    2,795       2,683       8,444       9,164  
 
   
 
     
 
     
 
     
 
 
Net income
  $ 4,990     $ 4,650     $ 15,319     $ 16,947  
 
   
 
     
 
     
 
     
 
 
Basic net income per share
  $ 0.17     $ 0.16     $ 0.52     $ 0.56  
 
   
 
     
 
     
 
     
 
 
Diluted net income per share
  $ 0.16     $ 0.15     $ 0.50     $ 0.54  
 
   
 
     
 
     
 
     
 
 
Weighted average number of shares:
                               
Basic
    29,750       29,891       29,389       30,110  
 
   
 
     
 
     
 
     
 
 
Diluted
    31,208       30,787       30,746       31,214  
 
   
 
     
 
     
 
     
 
 

See accompanying Notes to Condensed Consolidated Financial Statements.

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Item 1. Financial Statements (continued)

MANHATTAN ASSOCIATES, INC. AND SUBSIDIARIES

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(unaudited and in thousands)
                 
    Nine Months Ended
    September 30,
    2003
  2004
Operating activities:
               
Net income
  $ 15,319     $ 16,947  
Adjustments to reconcile net income to net cash provided by operating activities:
               
Depreciation and amortization
    5,931       5,204  
Amortization of acquisition-related intangibles
    2,454       2,655  
Stock compensation
    38       869  
Tax benefit of options exercised
    8,609       8,795  
Deferred income taxes
    (437 )     (1,194 )
Changes in operating assets and liabilities:
               
Accounts receivable, net
    (3,041 )     (3,443 )
Other assets
    (542 )     (2,062 )
Accounts payable and accrued liabilities
    (1,136 )     48  
Income taxes
    (100 )     (1,378 )
Deferred revenue
    2,709       4,278  
 
   
 
     
 
 
Net cash provided by operating activities
    29,804       30,719  
Investing activities:
               
Purchase of property and equipment
    (5,529 )     (5,426 )
Net maturities (purchases) of investments
    43,796       (28,055 )
Purchase price adjustment relating to the ReturnCentral acquisition
    (817 )     (571 )
Purchase price adjustment relating to the StreamSoft acquisition
          (252 )
Payments in connection with the acquisition of Avere
          (225 )
Payments in connection with the acquisition of eebiznet
          (443 )
Investment in Alien Technology Corp.
    (2,000 )      
 
   
 
     
 
 
Net cash provided by (used in) investing activities
    35,450       (34,972 )
Financing activities:
               
Payment of capital lease obligations
    (174 )     (87 )
Purchase of Manhattan common stock
          (9,681 )
Proceeds from issuance of common stock from options exercised
    6,946       3,521  
 
   
 
     
 
 
Net cash provided by (used in) financing activities
    6,772       (6,247 )
Foreign currency impact on cash
    (126 )     94  
 
   
 
     
 
 
Net change in cash and cash equivalents
    71,900       (10,406 )
Cash and cash equivalents at beginning of period
    64,664       140,964  
 
   
 
     
 
 
Cash and cash equivalents at end of period
  $ 136,564     $ 130,558  
 
   
 
     
 
 
Supplemental cash flow disclosures:
               
Net cash paid for income taxes
  $ 278     $ 1,911  
 
   
 
     
 
 
Cash paid for interest
  $ 12     $ 14  
 
   
 
     
 
 
Non-cash transaction:
               
Issuance of restricted stock
  $     $ 1,375  
 
   
 
     
 
 

See accompanying Notes to Condensed Consolidated Financial Statements.

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MANHATTAN ASSOCIATES, INC. AND SUBSIDIARIES

Notes to Condensed Consolidated Financial Statements
September 30, 2004
(unaudited)

1. Basis of Presentation

     The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States for interim financial information and with the instructions to Form 10-Q and Rule 10-01 of Regulation S-X. Accordingly, they do not include all of the information and footnotes required for complete financial statements. In the opinion of our management, these condensed consolidated financial statements contain all normal adjustments considered necessary for a fair presentation of the financial position at September 30, 2004, the results of operations for the three and nine month periods ended September 30, 2003 and 2004 and changes in cash flows for the nine month periods ended September 30, 2003 and 2004. The results for the three and nine month periods ended September 30, 2004 are not necessarily indicative of the results to be expected for the full year. These statements should be read in conjunction with our audited consolidated financial statements for the year ended December 31, 2003.

2. Principles of Consolidation

     The accompanying consolidated financial statements include our accounts and the accounts of our wholly-owned subsidiaries. All significant intercompany balances and transactions have been eliminated in consolidation.

3. Revenue Recognition

     Our revenue is derived from (i) Software and Hosting Fees, which consist of revenue from the licensing and hosting of software and revenue from funded research and development efforts; (ii) Services Revenue, which consists of fees from consulting, implementation and training services (collectively, “professional services”), plus customer support services and software enhancement subscriptions; and (iii) Hardware and Other Revenue, which consists of sales of hardware and reimbursed project expenses.

     Revenue recognition rules for software companies are very complex. Although we follow very specific and detailed guidelines in measuring revenue, the application of those guidelines requires judgment including: (i) whether a software arrangement includes multiple elements, and if so, whether vendor-specific objective evidence of fair value exists for those elements; (ii) whether customizations or modifications of the software are significant; and (iii) whether the software fee is collectible. For arrangements that require the use of the percentage of completion method, the complexity of the estimation process and issues related to the assumptions, risks and uncertainties inherent with the application of the percentage of completion method of accounting affect the amounts of revenue and related expenses reported in our consolidated financial statements. A number of internal and external factors can affect our estimates, including labor rates, utilization and efficiency variances and specification and testing requirement changes.

     We recognize software fees in accordance with Statement of Position No. 97-2, “Software Revenue Recognition” (“SOP 97-2”), as amended by Statement of Position No. 98-9, “Software Revenue Recognition, With Respect to Certain Transactions” (“SOP 98-9”). Under SOP 97-2, we recognize software license revenue when the following criteria are met: (1) an executed contract is obtained; (2) delivery of the product has occurred; (3) the license fee is fixed or determinable; and (4) collectibility is

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3. Revenue Recognition (continued)

probable. SOP 98-9 requires recognition of revenue using the “residual method” when (1) there is vendor-specific objective evidence of the fair values of all undelivered elements in a multiple-element arrangement that is not accounted for using long-term contract accounting; (2) vendor-specific objective evidence of fair value does not exist for one or more of the delivered elements in the arrangement; and (3) all revenue-recognition criteria in SOP 97-2 other than the requirement for vendor-specific objective evidence of the fair value of each delivered element of the arrangement are satisfied. For those contracts that contain significant customization or modifications, license revenue is recognized under the percentage of completion method. We estimate the percentage of completion utilizing hours incurred to date as a percentage of total estimated hours to complete the project. We provide for project losses in their entirety in the period in which they become known. Hosting fees, which consist of fees for the license of our software and maintenance of the software and related hardware, are generally paid in advance and recognized ratably over the term of the hosting arrangement. We occasionally enter into funded research and development agreements for the enhancement of existing products or for the development of new products. Revenues from these funded development efforts are recognized under the percentage of completion method and included in the software and hosting fees line item in our condensed consolidated statements of income. The costs associated with the funded development efforts are included in the cost of software and hosting fees line item in our condensed consolidated statements of income.

     Most of our software arrangements include professional services. Professional services revenues are generally accounted for separately from the software license revenues because the arrangements qualify as “service transactions” as defined by SOP 97-2. The most significant factors considered in determining whether the revenue should be accounted for separately include the nature of the services (i.e., consideration of whether the services are essential to the functionality of the licensed product), degree of risk, availability of services from other vendors and timing of payments. Fees from professional services performed by us are generally billed on an hourly basis, and revenue is recognized as the services are performed. From time to time, we will enter into professional services agreements in which billings are limited to contractual maximums or based upon a fixed-fee for portions of or all of the engagement. Revenue related to fixed-fee based contracts is recognized on a percent complete basis based on the hours incurred. Project losses are provided for in their entirety in the period in which they become known. Fees from customer support services and software enhancement subscriptions are generally paid in advance and recognized as revenue ratably over the term of the agreement, typically 12 months.

     Hardware revenue is generated from the resale of a variety of hardware products, developed and manufactured by third parties, which are integrated with and complementary to our software solutions. These products include computer equipment, radio frequency terminal networks, RFID chip readers, bar code printers and scanners and other peripherals. We generally purchase hardware from our vendors only after receiving an order from a customer, and revenue is recognized upon shipment by the vendor to the customer.

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4. Investments

     Our investments in marketable securities consist of debt instruments of the U.S. Treasury, U.S. government agencies and corporate commercial paper. Investments with original maturities of less than 90 days are classified as cash equivalents, investments with original maturities of greater than 90 days but mature in less than one year are classified as short-term investments, and those with maturities of greater than one year are classified as long-term investments. Our long-term investments consist of debt instruments of U.S. government agencies and mature after one year through five years.

5. Stock-Based Compensation

     We account for our stock-based compensation plan for stock issued to employees under Accounting Principles Board (“APB”) Opinion No. 25, “Accounting for Stock Issued to Employees,” and, accordingly, record deferred compensation for options granted at an exercise price below the fair value of the underlying stock. The deferred compensation is presented as a component of equity in the accompanying consolidated balance sheets and is amortized over the periods to be benefited, generally the vesting period of the options. Effective in fiscal year 1996, we adopted the pro forma disclosure option for stock-based compensation issued to employees pursuant to Statement of Financial Accounting Standards No. 123, “Accounting for Stock-Based Compensation” (“SFAS No. 123”).

     Pro forma information regarding net income and net income per share is required by SFAS No. 123, which requires that the information be determined as if we had accounted for our employee stock option grants under the fair value method required by SFAS No. 123. The fair value of each option grant has been estimated as of the date of grant using the Black-Scholes option pricing model. During the third quarter of 2004, we changed our method of recognizing forfeitures in computing stock-based compensation from estimating forfeitures on the grant date to recognizing them as they occur. The three and nine months ended September 30, 2004 include additional compensation expense of approximately $4.9 million representing the cumulative effect of this new policy on prior periods. Excluding this adjustment, our compensation expense would have been $6.5 million and $19.7 million and pro forma net loss would have been $1.5 million and $1.9 million for the three and nine months ended September 30, 2004, respectively. The following pro forma information adjusts the net income (loss) and net income (loss) per share of common stock for the impact of SFAS No. 123:

                                 
    Three Months Ended   Nine Months Ended
    September 30,
  September 30,
    2003
  2004
  2003
  2004
    (in thousands)   (in thousands)
Net income (loss):
                               
As reported
  $ 4,990     $ 4,650     $ 15,319     $ 16,947  
Add: Stock-based employee compensation expense included in reported net income
    28       404       38       869  
Deduct: Stock-based employee compensation expense determined under the fair-value method for all awards
    (7,109 )     (11,424 )     (20,590 )     (24,635 )
 
   
 
     
 
     
 
     
 
 
Pro forma in accordance with SFAS No. 123
  $ (2,091 )   $ (6,370 )   $ (5,233 )   $ (6,819 )
Basic net income (loss) per share:
                               
As reported
  $ 0.17     $ 0.16     $ 0.52     $ 0.56  
Pro forma in accordance with SFAS No. 123
  $ (0.07 )   $ (0.21 )   $ (0.18 )   $ (0.23 )
Diluted net income (loss) per share:
                               
As reported
  $ 0.16     $ 0.15     $ 0.50     $ 0.54  
Pro forma in accordance with SFAS No. 123
  $ (0.07 )   $ (0.21 )   $ (0.18 )   $ (0.23 )

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6. Comprehensive Income

     Comprehensive income includes net income, foreign currency translation adjustments and unrealized gains and losses on investments that are excluded from net income and reflected in shareholders’ equity.

     The following table sets forth the calculation of comprehensive income:

                                 
    Three Months Ended   Nine Months Ended
    September 30,
  September 30,
    2003
  2004
  2003
  2004
    (in thousands)   (in thousands)
Net income
  $ 4,990     $ 4,650     $ 15,319     $ 16,947  
Other comprehensive income (loss), net of tax:
                               
Unrealized gain (loss) on investments, net of taxes
    (11 )     4       (9 )     (30 )
Foreign currency translation adjustment, net of taxes
    90       43       223       33  
 
   
 
     
 
     
 
     
 
 
Total other comprehensive income, net of taxes
    79       47       214       3  
 
   
 
     
 
     
 
     
 
 
Comprehensive income
  $ 5,069     $ 4,697     $ 15,533     $ 16,950  
 
   
 
     
 
     
 
     
 
 

7. Net Income Per Share

     Basic net income per share is computed using net income divided by the weighted average number of shares of common stock outstanding (“Weighted Shares”) for the period presented. Diluted net income per share is computed using net income divided by Weighted Shares plus common equivalent shares (“CESs”) outstanding for each period presented using the treasury stock method.

     The following is a reconciliation of the shares used in the computation of net income per share:

                                 
    Three Months Ended   Three Months Ended
    September 30, 2003
  September 30, 2004
    Basic
  Diluted
  Basic
  Diluted
    (in thousands)   (in thousands)
Weighted Shares
    29,750       29,750       29,891       29,891  
Effect of CESs
          1,458             896  
 
   
 
     
 
     
 
     
 
 
 
    29,750       31,208       29,891       30,787  
 
   
 
     
 
     
 
     
 
 
                                 
    Nine Months Ended   Nine Months Ended
    September 30, 2003
  September 30, 2004
    Basic
  Diluted
  Basic
  Diluted
    (in thousands)   (in thousands)
Weighted Shares
    29,389       29,389       30,110       30,110  
Effect of CESs
          1,357             1,104  
 
   
 
     
 
     
 
     
 
 
 
    29,389       30,746       30,110       31,214  
 
   
 
     
 
     
 
     
 
 

     Weighted average shares issuable upon the exercise of stock options that were not included in the calculation of diluted earnings per share were 1,015,252 and 4,051,544 for the three months ended September 30, 2003 and 2004, respectively, and 2,361,056 and 2,819,893 for the nine months ended September 30, 2003 and 2004, respectively. Such shares were not included because they were antidilutive.

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8. Geographic Information

     Geographic revenue information is based on the location of the customer. Long-lived asset information is based on the physical location of the assets at the end of each of the periods.

     Revenue by geographic region/country was as follows:

                 
    Three Months Ended
    September 30,
    2003
  2004
    (in thousands)
United States
  $ 41,551     $ 39,723  
Europe
    6,822       8,794  
Rest of world
    1,854       3,352  
 
   
 
     
 
 
Total international
    8,676       12,146  
 
   
 
     
 
 
Total revenue
  $ 50,227     $ 51,869  
 
   
 
     
 
 
                 
    Nine Months Ended
    September 30,
    2003
  2004
    (in thousands)
United States
  $ 119,916     $ 123,670  
Europe
    22,937       27,915  
Rest of world
    4,516       7,547  
 
   
 
     
 
 
Total international
    27,453       35,462  
 
   
 
     
 
 
Total revenue
  $ 147,369     $ 159,132  
 
   
 
     
 
 

     Total U.S. long-lived assets were approximately $66.7 million and $78.9 million as of December 31, 2003 and September 30, 2004, respectively. Total international long-lived assets, which include assets in the United Kingdom, Netherlands, Germany, India, Japan and Australia, were approximately $3.8 million and $4.6 million as of December 31, 2003 and September 30, 2004, respectively.

9. Acquisitions

     On January 23, 2004, we acquired certain assets of Avere, Inc. (“Avere”), a provider of order management software. We completed the acquisition to enhance our product offering. We acquired substantially all of the assets of Avere for a purchase price of approximately $230,000 in cash plus a potential earnout based upon the total Avere software fees recognized by us during the period starting on December 31, 2003 and ending on December 31, 2005. The earnout payment, if any, will be calculated as the following percentages of all Avere software fees recognized during the earnout period: (i) 25% of the Avere software fees greater than $200,000 and up to and including $2 million; (ii) 30% of the Avere software fees greater than $2 million and up to and including $4 million; and (iii) 35% of the Avere software fees greater than $4 million. The entire purchase price has been recorded as acquired developed technology and is being amortized over the greater of the amount computed using (a) the ratio that current gross revenues for a product bear to the total of current and anticipated future gross revenues for that product or (b) the straight-line method over the remaining five-year estimated economic life of the

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product, including the period being reported on. The operating results of Avere were included in our operations after January 23, 2004.

     On July 9, 2004, we acquired certain assets of eebiznet (“eebiznet”), whose primary business activities consist of the marketing and sale of supply software in France. We acquired eebiznet to expand our presence in Europe. We acquired all the outstanding shares of eebiznet for approximately $443,000 in cash plus a potential earnout based upon the sales of our software and service solutions in France during the period starting April 1, 2004 through March 31, 2006. The earnout payment, if any, will be calculated as the following percentages of all license sales in France recognized during the period: (i) 30% of the software fees in France up to €1.5 million ($1.85 million as of September 30, 2004); (ii) 40% of the software fees in France over €1.5 million ($1.85 million as of September 30, 2004); and (iii) 2% of all service revenues. The entire purchase price has been recorded as goodwill. The operating results of eebiznet were included in our operations after July 9, 2004.

10. New Accounting Pronouncement

     In January 2003, the Financial Accounting Standards Board (“FASB”) issued FASB Interpretation No. 46 (“FIN 46”), Consolidation of Variable Interest Entities—An Interpretation of Accounting Research Bulletin No. 51. In December 2003, the FASB issued a revision to FIN 46 (“FIN 46R”), to clarify some of the provisions of FIN 46 to exempt certain entities from its requirements. FIN 46 requires the consolidation of entities in which an enterprise absorbs a majority of the entity’s expected losses, receives a majority of the entity’s expected residual returns, or both, as a result of ownership, contractual interests or other financial interests in the entity. FIN 46 is effective for all new variable interest entities created or acquired after January 31, 2003. For variable interest entities created or acquired prior to February 1, 2003, the provisions of FIN 46 must be applied during the first interim or annual period beginning after March 15, 2004. We adopted this guidance on March 31, 2004. We do not currently have relationships that require us to consolidate or disclose information about variable interest entities.

     In March 2004, the FASB approved the consensus reached on the Emerging Issues Task Force (EITF) Issue No. 03-1, “The Meaning of Other-Than-Temporary Impairment and Its Application to Certain Investments.” The objective of this Issue is to provide guidance for identifying impaired investments. EITF 03-1 also provides new disclosure requirements for investments that are deemed to be temporarily impaired. The accounting provisions of EITF 03-1 are effective for all reporting periods beginning after June 15, 2004, while the disclosure requirements are effective only for annual periods ending after June 15, 2004. We believe that the adoption of EITF 03-1 will not have a material effect on our condensed consolidated statements of income, financial position or liquidity.

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Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations.

Forward-Looking Statements

     Certain statements contained in this filing are “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995, including but not limited to statements related to plans for future business development activities, anticipated costs of revenues, product mix and service revenues, research and development and selling, general and administrative activities, and liquidity and capital needs and resources. When used in this report, the words “expect,” “anticipate,” “intend,” “plan,” “believe,” “seek,” “estimate,” and similar expressions are generally intended to identify forward-looking statements. You should not place undue reliance on these forward-looking statements, which reflect our opinions only as of the date of this Quarterly Report. Such forward-looking statements are subject to risks, uncertainties and other factors that could cause actual results to differ materially from future results expressed or implied by such forward-looking statements. For further information about these and other factors that could affect our future results, please see Exhibit 99.1 to our Annual Report on Form 10-K for the year ended December 31, 2003. Investors are cautioned that any forward-looking statements are not guarantees of future performance and involve risks and uncertainties, and that actual results may differ materially from those contemplated by such forward-looking statements.

Overview

     We are a global leader in providing supply chain execution and optimization solutions. Our integrated logistics solutions leverage a comprehensive set of applications that can be implemented as an integrated whole or as individual point solutions to better manage the supply chain. This platform for logistics is comprised of various applications including warehouse management, transportation management, distributed order management, reverse logistics and trading partner management along with Radio Frequency Identification (“RFID”), performance management and event management. Our solution offering is comprised of software, services, and hardware.

     Our warehouse management solutions manage the processes that take place within the distribution center, from receipt of goods to fulfillment of orders, and include applications for optimizing labor and slotting. With our transportation management solutions companies can optimally procure, plan and execute transportation services across transportation modes, such as air, ship and truck. Our distributed order management solution enables companies to balance supply with demand and source goods to meet customer needs in a timely and cost effective manner. With our reverse logistics management solution companies can effectively manage the returns process and improve net asset recovery. The trading partner management solution provides Web-based synchronization between trading partners, improving communication and visibility across the entire supply chain. Our RFID solution offers a flexible, scalable, and modular solution that provides an integration and reporting platform between RFID chip readers and supply chain execution and enterprise resource planning systems. Finally, our performance management applications include event management, alerting, and reporting modules, which use analytic tools and alerting processes to monitor and proactively respond to events within the supply chain cycle, analyze historical and operational data and generate reports.

     In addition to our software, we also offer a variety of services to enhance the value we provide customers. Our offerings include design, configuration, implementation, training, product assessment, customer support, hardware, consulting services and software enhancement subscriptions.

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Critical Accounting Policies and Estimates

     The condensed consolidated financial statements include accounts of both our subsidiaries and us. The preparation of financial statements in conformity with accounting principles generally accepted in the United States requires management to make estimates and assumptions in certain circumstances that affect amounts reported in the accompanying consolidated financial statements and related footnotes. In preparing these financial statements, management has made its best estimates and judgments of certain amounts included in the financial statements, giving due consideration to materiality. We do not believe there is a great likelihood that materially different amounts would be reported related to the accounting policies described below. However, application of these accounting policies involves the exercise of judgment and use of assumptions as to future uncertainties and, as a result, actual results could differ from these estimates.

Revenues and Revenue Recognition

     Our revenue is derived from (i) Software and Hosting Fees, which consist of revenue from the licensing and hosting of software and revenue from funded research and development efforts; (ii) Services Revenue, which consist of fees from consulting, implementation and training services (collectively, “professional services”), plus customer support services and software enhancement subscriptions; and (iii) Hardware and Other Revenue, which consists of sales of hardware and reimbursed project expenses.

     Revenue recognition rules for software companies are very complex. Although we follow very specific and detailed guidelines in measuring revenue, the application of those guidelines requires judgment including: (i) whether a software arrangement includes multiple elements, and if so, whether vendor-specific objective evidence of fair value exists for those elements; (ii) whether customizations or modifications of the software are significant; and (iii) whether the software fee is collectible. For arrangements that require the use of the percentage of completion method, the complexity of the estimation process and issues related to the assumptions, risks and uncertainties inherent with the application of the percentage of completion method of accounting affect the amounts of revenue and related expenses reported in our consolidated financial statements. A number of internal and external factors can affect our estimates, including labor rates, utilization and efficiency variances and specification and testing requirement changes.

     We recognize software fees in accordance with Statement of Position No. 97-2, “Software Revenue Recognition” (“SOP 97-2”), as amended by Statement of Position No. 98-9, “Software Revenue Recognition, With Respect to Certain Transactions” (“SOP 98-9”). Under SOP 97-2, we recognize software license revenue when the following criteria are met: (1) an executed contract is obtained; (2) delivery of the product has occurred; (3) the license fee is fixed or determinable; and (4) collectibility is probable. SOP 98-9 requires recognition of revenue using the “residual method” when (1) there is vendor-specific objective evidence of the fair values of all undelivered elements in a multiple-element arrangement that is not accounted for using long-term contract accounting; (2) vendor-specific objective evidence of fair value does not exist for one or more of the delivered elements in the arrangement; and (3) all revenue-recognition criteria in SOP 97-2 other than the requirement for vendor-specific objective evidence of the fair value of each delivered element of the arrangement are satisfied. For those contracts that contain significant customization or modifications, license revenue is recognized under the percentage of completion method. We estimate the percentage of completion utilizing hours incurred to date as a percentage of total estimated hours to complete the project. We provide for project losses in their entirety in the period in which they become known. Hosting fees, which consist of fees for the license of our software and maintenance of the software and related hardware, are generally paid in advance and recognized ratably over the term of the hosting arrangement. We occasionally enter into

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funded research and development agreements for the enhancement of existing products or for the development of new products. Revenues from these funded development efforts are recognized under the percentage of completion method and included in the software and hosting fees line item in our condensed consolidated statements of income. The costs associated with the funded development efforts are included in the cost of software and hosting fees line item in our condensed consolidated statements of income.

     Most of our software arrangements include professional services. Professional services revenues are generally accounted for separately from the software license revenues because the arrangements qualify as “service transactions” as defined by SOP 97-2. The most significant factors considered in determining whether the revenue should be accounted for separately include the nature of the services (i.e., consideration of whether the services are essential to the functionality of the licensed product), degree of risk, availability of services from other vendors and timing of payments. Fees from professional services performed by us are generally billed on an hourly basis, and revenue is recognized as the services are performed. From time to time, we will enter into professional services agreements in which billings are limited to contractual maximums or based upon a fixed-fee for portions of or all of the engagement. Revenue related to fixed-fee based contracts is recognized on a percent complete basis based on the hours incurred. Project losses are provided for in their entirety in the period in which they become known. Fees from customer support services and software enhancement subscriptions are generally paid in advance and recognized as revenue ratably over the term of the agreement, typically 12 months.

     Hardware revenue is generated from the resale of a variety of hardware products, developed and manufactured by third parties, which are integrated with and complementary to our software solutions. These products include computer equipment, radio frequency terminal networks, RFID chip readers, bar code printers and scanners and other peripherals. We generally purchase hardware from our vendors only after receiving an order from a customer, and revenue is recognized upon shipment by the vendor to the customer.

Accounts Receivable

     We continuously monitor collections and payments from our customers and maintain an allowance for estimated credit losses based upon our historical experience and any specific customer collection issues that we have identified. Additions to the allowance for doubtful accounts generally represent a sales allowance on services revenue, which are recorded to operations as a reduction to services revenue. While such credit losses have historically been within our expectations and the provisions established, we cannot guarantee that we will continue to experience the same credit loss rates that we have in the past. Our top five customers in aggregate accounted for 17% and 14% of total revenue for the nine months ended September 30, 2003 and 2004, respectively. No single customer accounted for more than 10% of revenue in the nine months ended September 30, 2003 and 2004.

Valuation of long-lived and intangible assets and goodwill

     Our business acquisitions have resulted in, and future acquisitions typically will result in, the recording of goodwill, which represents the excess of the purchase price over the fair value of assets acquired, as well as capitalized technology and other definite-lived intangible assets.

     In accordance with Statement of Financial Accounting Standards (“SFAS”) No. 142, Goodwill and Other Intangible Assets, we do not amortize goodwill and other intangible assets with indefinite lives. In lieu of amortization, we perform annual impairment reviews. We performed the annual review of our goodwill and other intangible assets for impairment as of December 31, 2003, and did not identify any asset impairment as a result of the review. We will continue to test for impairment on an annual

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basis as of December 31, or on an interim basis if circumstances change that would indicate the possibility of an impairment. The impairment review requires an analysis of future projections and assumptions about our operating performance. Should such review indicate the assets are impaired, we would record an expense for the impaired assets.

     We evaluate long-lived assets based on the net future cash flow expected to be generated from the asset on an undiscounted basis whenever significant events or changes in circumstances occur that indicate that the carrying amount of an asset may not be recoverable. In addition, more dispositions may qualify for discontinued operations treatment. This is in accordance with SFAS No. 144, Accounting for the Impairment or Disposal of Long-Lived Assets, which superseded SFAS No. 121, Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to be Disposed Of, and certain aspects of APB 30, “Reporting the Results of Operations-Reporting the Effects of Disposal of a Segment of a Business, and Extraordinary, Unusual, and Infrequently Occurring Events and Transactions,” with regard to reporting the effects of a disposal of a segment of a business.

Income Taxes

     We provide for the effect of income taxes on our financial position and results of operations in accordance with Statement of Financial Accounting Standards No. 109, Accounting for Income Taxes. Under this accounting pronouncement, income tax expense is recognized for the amount of taxes payable or refundable for the current year and for deferred tax liabilities and assets for the future tax consequences of events that have been recognized in an entity’s financial statements or tax returns. Management must make significant assumptions, judgments and estimates to determine our current provision for income taxes and also our deferred tax assets and liabilities and any valuation allowance to be recorded against our net deferred tax assets. Our judgments, assumptions and estimates relative to the current provision for income tax take into account current tax laws, our interpretation of current tax laws and possible outcomes of current and future audits conducted by foreign and domestic tax authorities. Changes in tax law or our interpretation of tax laws and the resolution of current and future tax audits could significantly impact the amounts provided for income taxes in our financial position and results of operations. Our assumptions, judgments and estimates relative to the value of our net deferred tax assets take into account predictions of the amount and category of future taxable income. Actual operating results and the underlying amount and category of income in future years could render our current assumptions, judgments and estimates of recoverable net deferred taxes inaccurate, thus materially impacting our financial position and results of operations.

Results of Operations

Overview

     Our primary goal is to expand our position as a leading provider of supply chain execution and optimization solutions by delivering integrated, modular solutions to our customers to increase revenue and earnings. For the balance of 2004, we plan to continue to enhance our solutions, expand globally and further develop our sales and marketing, including strategic alliances and indirect sales channels. Our success could be limited by several factors, including spending on information technology, the timely release of quality new products and releases, continued market acceptance of our solutions and the introduction of new products by existing or new competitors.

     We continue to experience many effects of a weak spending environment for information technology in the United States and Europe, in the form of delayed and cancelled buying decisions by customers for our software, services and hardware, deferrals by customers of service engagements previously scheduled and pressure by our customers and competitors to discount our

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offerings. We believe that a deterioration in the current business climates or continued delay in capital spending within the United States and/or other geographic regions in which we operate, principally the United Kingdom and continental Europe, could have a material adverse impact on our future operations. There remains uncertainty as to the future macro-economic and business environmental conditions, making forecasting difficult.

Quarter Ended September 30, 2004 Compared to Quarter Ended September 30, 2003

Revenue

                         
    Quarter Ended   % Change   Quarter Ended
    September 30, 2003
  2003 to 2004
  September 30, 2004
    (unaudited and in thousands)
Software and hosting fees
  $ 9,636       6 %   $ 10,257  
Percentage of total revenue
    19 %             20 %
Services
    33,546       10 %     36,759  
Percentage of total revenue
    67 %             71 %
Hardware and other
    7,045       (31 %)     4,853  
Percentage of total revenue
    14 %             9 %
 
   
 
             
 
 
Total revenue
  $ 50,227       3 %   $ 51,869  

     Our revenue consists of fees generated from the licensing and hosting of software; fees from professional services, customer support services and software enhancement subscriptions; and sales of complementary radio frequency and computer equipment, which are considered non-strategic. We believe our revenue growth from 2003 to 2004 is attributable to several factors, including, among others, increased sales of our expanded product suite, geographic expansion, our market leadership positions as to breadth of product offerings and financial stability and a compelling return on investment proposition for our customers.

     Software and hosting fees. The increase in software and hosting fees from the quarter ended September 30, 2003 to the quarter ended September 30, 2004 was primarily due to increased sales of our expanded supply chain execution product suite and increased sales outside of North America.

     Services revenue. The increase in services revenue from the third quarter of 2003 to the third quarter of 2004 was principally due to: (i) an increase in engagements required to implement the increased amount of software sold and to upgrade existing customers to more current versions of our offerings; and (ii) renewals of customer support services and software enhancement subscription agreements on a growing installed base. During the economic downturn, we have experienced some pricing pressures with regard to our services. We believe that the pricing pressures are attributable to global macro-economic conditions and competitive pressures.

     Hardware and other. Sales of hardware are non-strategic and largely dependent upon customer-specific desires, which fluctuate from quarter to quarter. Sales of hardware decreased to approximately $3.0 million in the third quarter of 2004 from approximately $5.3 million in the third quarter of 2003. The decrease in hardware sales was attributable to customers’ desires in the current macro-economic environment to buy hardware from other suppliers offering greater discounts. Reimbursements for out-of-pocket expenses are required to be classified as revenue and are included in hardware and other revenue. For the quarters ended September 30, 2003 and 2004, reimbursements by customers for out-of-

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pocket expenses were approximately $1.7 million and $1.8 million, respectively. The increase in reimbursed out-of-pocket expenses is due to increased travel related to the increase in services projects.

Costs and Expenses

                         
    Quarter Ended   % Change   Quarter Ended
    September 30, 2003
  2003 to 2004
  September 30, 2004
    (unaudited and in thousands)
Cost of software and hosting fees
  $ 1,027       (5 %)   $ 977  
Percentage of software and hosting fees
    11 %             10 %
Cost of services
    13,911       22 %     17,009  
Percentage of services revenue
    41 %             46 %
Cost of hardware and other
    6,016       (30 %)     4,211  
Percentage of hardware and other revenue
    85 %             87 %
Research and development
    6,822       7 %     7,281  
Percentage of total revenue
    14 %             14 %
Sales and marketing
    7,276       11 %     8,062  
Percentage of total revenue
    14 %             16 %
General and administrative
    6,041       10 %     6,642  
Percentage of total revenue
    12 %             13 %
Amortization of acquisition-related intangibles
    866       3 %     894  
Percentage of total revenue
    2 %             2 %
Acquisition-related expenses
    885       (100 %)      
Percentage of total revenue
    2 %             0 %

     Cost of Software and Hosting Fees. Cost of software and hosting fees consists of the costs associated with software reproduction; hosting services; funded development; media, packaging and delivery, documentation and other related costs; royalties on third-party software sold with or as part of our products; and the amortization of capitalized research and development costs. During the third quarter of 2003, there was approximately $100,000 of amortization expense associated with capitalized development costs, which were fully amortized by the end of 2003. Excluding the amortization expense, the costs were consistent from the third quarter of 2003 to the third quarter of 2004.

     Cost of Services. Cost of services consists primarily of salaries and other personnel-related expenses of employees dedicated to professional and technical services and customer support services. The increase in cost of services in the quarter ended September 30, 2004 was principally due to an increase in salary-related costs resulting from an increase of 19% in the number of personnel dedicated to the delivery of professional and technical services at the end of the third quarter of 2004 as compared to the end of the third quarter of 2003. The decrease in the services gross margin was attributable to lower average billing rates due to competitive pricing pressure, as discussed above, and increased costs due to international expansion and training.

     Cost of Hardware and other. Cost of hardware decreased to approximately $2.4 million in the third quarter of 2004 from approximately $4.3 million in the third quarter of 2003. Cost of hardware and other includes out-of-pocket expenses to be reimbursed by customers of approximately $1.7 million and $1.8 million for the quarters ended September 30, 2003 and 2004, respectively. The increase in reimbursed out-of-pocket expenses is due to increased travel related to the increase in services projects.

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     Research and Development. Research and development expenses primarily consist of salaries and other personnel-related costs for personnel involved in our research and development activities. The increase in research and development expenses in the quarter ended September 30, 2004 was principally attributable to: (i) an increase in the average number of full-time and contracted personnel dedicated to our ongoing research and development activities, including personnel related to transportation management; (ii) the expansion of our offshore development center in India; and (iii) annual compensation increases of approximately 5% in May 2004. The number of research and development personnel related to our offshore development center increased from 147 at September 30, 2003 to 234 at September 30, 2004. Our principal research and development activities during 2004 focused on the expansion and integration of new products acquired and the synchronized product release, which included expanded product functionality, interoperability and testing.

     Computer software development costs are charged to research and development expense until technological feasibility is established, after which remaining software production costs are capitalized. We have defined technological feasibility as the point in time at which we have a detailed program design or a working model of the related product, depending upon the type of development effort. For the quarters ended September 30, 2003 and 2004, we capitalized no research and development costs because the costs incurred following the attainment of technological feasibility for the related software product through the date of general release were insignificant.

     Sales and Marketing. Sales and marketing expenses include salaries, commissions, travel and other personnel-related costs of sales and marketing personnel and the costs of our marketing and alliance programs and related activities. The increase in sales and marketing expenses from the third quarter of 2003 to the third quarter of 2004 was principally attributable to: (i) greater incentive compensation paid on a greater level of sales; and (ii) continued global expansion of our sales and marketing programs as we enter and expand our presence in new markets.

     General and Administrative. General and administrative expenses consist primarily of salaries and other personnel-related costs of executive, financial, human resources, information technology and administrative personnel, as well as facilities, depreciation, legal, insurance, accounting and other administrative expenses. The increase in general and administrative expenses during the quarter ended September 30, 2004 was principally attributable to an increase in salary-related costs resulting from an increase of approximately 15% in the number of general and administrative personnel, primarily from our international expansion. Depreciation expense is included in general and administrative expenses and amounted to $1.9 million and $1.8 million during the quarters ended September 30, 2003 and 2004, respectively.

     Amortization of Acquisition-Related Intangibles. We have recorded goodwill and other acquisition-related intangible assets as part of the purchase accounting associated with various acquisitions, including the acquisitions of Logistics.com, Inc. (“Logistics.com”) in December 2002, ReturnCentral, Inc. (“ReturnCentral”) in June 2003, Streamsoft, L.L.C. (“Streamsoft”) in October 2003, Avere in January 2004, and eebiznet in July 2004. The slight increase in the amortization of acquisition-related intangibles that have finite lives and are separable from goodwill in the third quarter of 2004 was attributable to amortization expense associated with the acquisitions of ReturnCentral, Streamsoft, and Avere. Effective January 1, 2002, we adopted SFAS No. 142, which requires that goodwill and certain intangible assets no longer be amortized to earnings, but instead be tested for impairment at least annually.

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     Acquisition-Related Expenses. During the quarter ended September 30, 2003, we recorded expenses of $0.9 million, or 2% of total revenue, relating to fees incurred in connection with two potential acquisitions that we chose not to close. The acquisition-related expenses were presented as a separate line item in the condensed consolidated statements of income. The expenses consisted primarily of legal, accounting and travel expenses associated with the two transactions.

                         
    Quarter Ended   % Change   Quarter Ended
    September 30, 2003
  2003 to 2004
  September 30, 2004
    (unaudited and in thousands)
Income from operations
  $ 7,383       (8 %)   $ 6,793  
Percentage of total revenue
    15 %             13 %
Other income, net
    402       34 %     540  
Percentage of total revenue
    1 %             1 %
Income tax provision
    2,795       (4 %)     2,683  
Percentage of income before income taxes
    36 %             37 %

     Income from Operations. The decrease in operating income from the quarter ended September 30, 2003 to the quarter ended September 30, 2004 was the result of the decrease in our services gross margin and increased costs from our continued global expansion.

     Other Income, Net. Other income, net includes interest income and interest expense and foreign currency gains and losses. Interest income increased from approximately $350,000 in the third quarter of 2003 to approximately $590,000 in the third quarter of 2004 due to an increase in funds invested and higher market interest rates. The weighted-average interest rate on investment securities at September 30, 2003 and September 30, 2004 was approximately 1.1% and 1.8%, respectively. We recorded a net foreign currency gain of $50,000 in the three months ended September 30, 2003, compared to a net foreign currency loss of $50,000 in the three months ended September 30, 2004. The foreign currency gain and loss resulted primarily from the fluctuation of the U.S. dollar relative to the British Pound and Euro.

     Income Tax Provision. Our effective income tax rates were 35.9% and 36.6% in the quarters ended September 30, 2003 and 2004, respectively. Our effective income tax rate takes into account the source of taxable income, domestically by state and internationally by country, and available income tax credits. The increase in the tax rate in 2004 was attributable to a decrease in income generated in countries with lower tax rates. The provisions for income taxes for the quarters ended September 30, 2003 and 2004 do not include the $2.8 million and $2.5 million of tax benefits realized from stock options exercised during the quarters, respectively. These tax benefits reduce our income tax liabilities and are included in additional paid-in capital.

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Nine Months Ended September 30, 2004 Compared to Nine Months Ended September 30, 2003

Revenue

                         
    Nine Months Ended   % Change   Nine Months Ended
    September 30, 2003
  2003 to 2004
  September 30, 2004
    (unaudited and in thousands)
Software and hosting fees
  $ 31,152       17 %   $ 36,347  
Percentage of total revenue
    21 %             23 %
Services
    97,171       10 %     106,693  
Percentage of total revenue
    66 %             67 %
Hardware and other
    18,198       (12 %)     16,092  
Percentage of total revenue
    12 %             10 %
Recovery relating to bankrupt customer
    848       (100 %)      
 
    1 %              
 
   
 
             
 
 
Total revenue
  $ 147,369       8 %   $ 159,132  

     Software and hosting fees. The increase in software and hosting fees from the nine months ended September 30, 2003 to the nine months ended September 30, 2004 was primarily due to increased sales of our suite of supply chain execution products including warehouse, transportation and trading partner management solutions and increased sales outside of North America.

     Services revenue. The increase in services revenue from 2003 to 2004 was principally due to: (i) an increase in engagements required to implement the increased amount of software sold and to upgrade existing customers to more current versions of our offerings; and (ii) renewals of customer support services and software enhancement subscription agreements on a growing installed base. As discussed above, we have experienced some pricing pressures with regard to our services. We believe that the pricing pressures are attributable to global macro-economic conditions and competitive pressures.

     Hardware and other. Sales of hardware are non-strategic and largely dependent upon customer-specific desires, which fluctuate from quarter to quarter. Sales of hardware decreased from approximately $13.5 million in the first nine months of 2003 to approximately $10.6 million in the first nine months of 2004. The decrease in hardware sales was attributable to customers’ desires in the current macro-economic environment to buy hardware from other suppliers offering greater discounts. Reimbursements for out-of-pocket expenses are required to be classified as revenue and are included in hardware and other revenue. For the nine months ended September 30, 2003 and 2004, reimbursements by customers for out-of-pocket expenses were approximately $4.7 million and $5.5 million, respectively. The increase in reimbursed out-of-pocket expenses is due to increased travel related to the increase in services projects.

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Costs and Expenses

                         
    Nine Months Ended   % Change   Nine Months Ended
    September 30, 2003
  2003 to 2004
  September 30, 2004
    (unaudited and in thousands)
Cost of software and hosting fees
  $ 3,372       (21 %)   $ 2,650  
Percentage of software and hosting fees
    11 %             7 %
Cost of services
    40,761       19 %     48,628  
Percentage of services revenue
    42 %             46 %
Cost of hardware and other
    15,572       (11 %)     13,860  
Percentage of hardware and other revenue
    86 %             86 %
Research and development
    20,583       7 %     22,084  
Percentage of total revenue
    14 %             14 %
Sales and marketing
    23,456       6 %     24,924  
Percentage of total revenue
    16 %             16 %
General and administrative
    17,644       10 %     19,453  
Percentage of total revenue
    12 %             12 %
Amortization of acquisition-related intangibles
    2,454       8 %     2,655  
Percentage of total revenue
    2 %             2 %
Amortization-related expenses
    885       (100 %)      
Percentage of total revenue
    1 %             0 %
Restructuring charge
    893       (100 %)      
Percentage of total revenue
    1 %             0 %

     Cost of Software and Hosting Fees. Cost of software and hosting fees consists of the costs associated with software reproduction; hosting services; funded development; media, packaging and delivery, documentation and other related costs; royalties on third-party software sold with or as part of our products; and the amortization of capitalized research and development costs. The decrease in cost of software fees, as a percentage of software and hosting fees and in absolute dollars, in 2004 was attributable to lower telecommunication costs associated with hosting our software solutions and lower costs relating to funded development efforts. In addition, during the nine months ended September 30, 2003, there was approximately $300,000 of amortization expense associated with capitalized development costs, which were fully amortized by the end of 2003.

     Cost of Services. Cost of services consists primarily of salaries and other personnel-related expenses of employees dedicated to professional and technical services and customer support services. The increase in cost of services in the nine months ended September 30, 2004 was principally due to an increase in salary-related costs resulting from an increase of 19% in the number of personnel dedicated to the delivery of professional and technical services at the end of the third quarter of 2004 as compared to the end of the third quarter of 2003. The decrease in the services gross margin was attributable to lower average billing rates due to competitive pricing pressure, as discussed above, and increased costs due to international expansion and training.

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     Cost of Hardware and other. Cost of hardware decreased from approximately $10.9 million in the nine months ended September 30, 2003 to approximately $8.3 million in the nine months ended September 30, 2004 as a direct result of lower sales of hardware. Cost of hardware and other includes out-of-pocket expenses to be reimbursed by customers of approximately $4.7 million and $5.5 million for the nine months ended September 30, 2003 and 2004, respectively. The increase in reimbursed out-of-pocket expenses is due to increased travel related to the increase in services projects.

     Research and Development. Research and development expenses primarily consist of salaries and other personnel-related costs for personnel involved in our research and development activities. The increase in research and development expenses in the nine months ended September 30, 2004 was principally attributable to: (i) an increase in the average number of full-time and contracted personnel dedicated to our ongoing research and development activities, including personnel related to transportation management; (ii) the expansion of our offshore development center in India; and (iii) annual compensation increases of approximately 5% in May 2004. The number of research and development personnel related to our offshore development center increased from 147 at September 30, 2003 to 234 at September 30, 2004. Our principal research and development activities during 2004 focused on the expansion and integration of new products acquired and the synchronized product release, which included expanded product functionality, interoperability and testing.

     Computer software development costs are charged to research and development expense until technological feasibility is established, after which remaining software production costs are capitalized. We have defined technological feasibility as the point in time at which we have a detailed program design or a working model of the related product, depending upon the type of development effort. For the nine months ended September 30, 2003 and 2004, we capitalized no research and development costs because the costs incurred following the attainment of technological feasibility for the related software product through the date of general release were insignificant.

     Sales and Marketing. Sales and marketing expenses include salaries, commissions, travel and other personnel-related costs of sales and marketing personnel and the costs of our marketing and alliance programs and related activities. The increase in sales and marketing expenses from 2003 to 2004 was principally attributable to: (i) greater incentive compensation paid on a greater level of sales; and (ii) continued global expansion of our sales and marketing programs.

     General and Administrative. General and administrative expenses consist primarily of salaries and other personnel-related costs of executive, financial, human resources, information technology and administrative personnel, as well as facilities, depreciation, legal, insurance, accounting and other administrative expenses. The increase in general and administrative expenses during the nine months ended September 30, 2004 was principally attributable to an increase in salary-related costs resulting from an increase of approximately 15% in the number of general and administrative personnel, primarily from our international expansion. Depreciation expense is included in general and administrative expenses and amounted to $5.7 million and $5.3 million during the nine months ended September 30, 2003 and 2004, respectively.

     Amortization of Acquisition-Related Intangibles. We have recorded goodwill and other acquisition-related intangible assets as part of the purchase accounting associated with various acquisitions, including the acquisitions of Logistics.com in December 2002, ReturnCentral in June 2003, Streamsoft in October 2003, Avere in January 2004, and eebiznet in July 2004. The slight increase in the amortization of acquisition-related intangibles that have finite lives and are separable from goodwill in 2004 was attributable to amortization expense associated with the acquisitions of ReturnCentral, Streamsoft, and Avere. Effective January 1, 2002, we adopted SFAS No. 142, which requires that

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goodwill and certain intangible assets no longer be amortized to earnings, but instead be tested for impairment at least annually.

     Acquisition-Related Expenses. During the nine months ended September 30, 2003, we recorded expenses of $0.9 million, or 1% of total revenue, relating to fees incurred in connection with two potential acquisitions that we chose not to close. The acquisition-related expenses were presented as a separate line item in the condensed consolidated statements of income. The expenses consisted primarily of legal, accounting and travel expenses associated with the two transactions.

     Restructuring Charge. During the nine months ended September 30, 2003, we recorded a restructuring charge relating to an internal reorganization of $0.9 million, or 1% of total revenue. The reorganization more closely aligned our customer advocates with our implementation teams, and our customer support organization with our technical teams. The charge consisted primarily of severance payments. All payments in connection with the charge were made by the end of 2003.

                         
    Nine Months Ended   % Change   Nine Months Ended
    September 30, 2003
  2003 to 2004
  September 30, 2004
    (unaudited and in thousands)
Income from operations
  $ 21,749       14 %   $ 24,878  
Percentage of total revenue
    15 %             16 %
Other income, net
    2,014       (39 %)     1,233  
Percentage of total revenue
    1 %             1 %
Income tax provision
    8,444       9 %     9,164  
Percentage of income before income taxes
    36 %             35 %

     Income from Operations. The increase in operating income from the nine months ended September 30, 2003 to the nine months ended September 30, 2004 represents a combination of growth in higher margin software and services fees and improved efficiencies throughout our business.

     Other Income, Net. Other income, net includes interest income and interest expense and foreign currency gains and losses. Interest income increased from approximately $1.1 million in the first nine months of 2003 to approximately $1.5 million in the first nine months of 2004 due to an increase in funds invested and higher market interest rates. The weighted-average interest rate on investment securities at September 30, 2003 and September 30, 2004 was approximately 1.1% and 1.8%, respectively. We recorded a net foreign currency gain of approximately $0.9 million in the nine months ended September 30, 2003, compared to a net foreign currency loss of $0.2 million in the nine months ended September 30, 2004. The foreign currency gain and loss resulted primarily from the fluctuation of the U.S. dollar relative to the British Pound and Euro.

     Income Tax Provision. Our effective income tax rates were 35.5% and 35.1% in the nine months ended September 30, 2003 and 2004, respectively. Our effective income tax rate takes into account the source of taxable income, domestically by state and internationally by country, and available income tax credits. The provisions for income taxes for the nine months ended September 30, 2003 and 2004 do not include the $8.6 million and $8.8 million of tax benefits realized from stock options exercised during the nine month periods, respectively. These tax benefits reduce our income tax liabilities and are included in additional paid-in capital.

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Liquidity and Capital Resources

     We have funded our operations primarily through cash generated from operations. As of September 30, 2004, we had approximately $173.0 million in cash, cash equivalents and investments, as compared to approximately $155.4 million at December 31, 2003.

     Our operating activities provided cash of approximately $29.8 million for the nine months ended September 30, 2003 and $30.7 million for the nine months ended September 30, 2004. Cash from operating activities for the nine months ended September 30, 2004 arose principally from operating income, increases in prepayments of professional services, customer support services and software enhancement subscriptions, and income tax benefits arising from exercises of stock options by employees, offset by an increase in accounts receivable and other assets. Days sales outstanding increased to 78 days at September 30, 2004 from 76 days at December 31, 2003.

     Our investing activities provided cash of approximately $35.5 million for the nine months ended September 30, 2003 and used cash of approximately $35.0 million for the nine months ended September 30, 2004. Our use of cash for investing activities for the nine months ended September 30, 2004 was to purchase approximately $5.4 million of capital equipment to support our business and infrastructure and the net purchases of investments of approximately $28.1 million.

     Our financing activities provided cash of approximately $6.8 million for the nine months ended September 30, 2003 and used cash of approximately $6.2 million for the nine months ended September 30, 2004. The principal use of cash for financing activities for the nine months ended September 30, 2004 was to purchase approximately $9.7 million of Manhattan common stock, partially off-set by the proceeds from the issuance of common stock pursuant to the exercise of stock options.

     We believe there are opportunities to grow our business through the acquisition of complementary and synergistic companies, products and technologies. Any material acquisition could result in a decrease to our working capital depending on the amount, timing and nature of the consideration to be paid. The board of directors has approved a stock repurchase program covering up to $20 million of our common stock over a period ending no later than July 21, 2005. We expect to fund purchases under the program through existing cash, cash equivalents and investments.

     We believe that our existing liquidity and expected cash flows from operations will satisfy our capital requirements for the foreseeable future. We believe that existing balances of cash, cash equivalents and short-term investments will be sufficient to meet our working capital and capital expenditure needs at least for the next twelve months, although there can be no assurance that this will be the case.

Item 3. Quantitative and Qualitative Disclosures About Market Risk.

Foreign Business

     Our international business is subject to risks typical of an international business, including, but not limited to: differing economic conditions, changes in political climate, differing tax structures, other regulations and restrictions, and foreign exchange rate volatility. Our international operations currently include business activity out of offices in the United Kingdom, Holland, Germany, France, Australia, Japan, China, Singapore and India. When the U.S. dollar strengthens against a foreign currency, the

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value of our sales and expenses in that currency converted to U.S. dollars decreases. When the U.S. dollar weakens, the value of our sales and expenses in that currency converted to U.S. dollars increases.

     We recognized a foreign exchange rate gain of approximately $0.9 million and a foreign exchange rate loss of approximately $0.2 million during the nine months ended September 30, 2003 and 2004, respectively. Foreign exchange rate transaction gains and losses are classified in “Other income, net” on our Condensed Consolidated Statements of Income. A fluctuation of 10% in the period end exchange rates at September 30, 2004 relative to the U.S. dollar would result in approximately a $1.1 million change in the reported foreign currency loss for the nine months ended September 30, 2004.

Interest Rates

     We invest our cash in a variety of financial instruments, including taxable and tax-advantaged floating rate and fixed rate obligations of corporations, municipalities, and local, state and national governmental entities and agencies. These investments are denominated in U.S. dollars. Cash balances in foreign currencies overseas are derived from operations.

     Investments in both fixed rate and floating rate interest earning instruments carry a degree of interest rate risk. Fixed rate securities may have their fair market value adversely impacted due to a rise in interest rates, while floating rate securities may produce less income than expected if interest rates fall. Due in part to these factors, our future investment income may fall short of expectations due to changes in interest rates, or we may suffer losses in principal if forced to sell securities that have seen a decline in market value due to changes in interest rates. The weighted-average interest rate on investment securities held at September 30, 2003 and September 30, 2004 was approximately 1.1% and 1.8%, respectively. The fair value of cash equivalents and investments held at September 30, 2004 was $167.3 million. Based on the average investments outstanding during 2004, an increase or decrease of 25 basis points would result in an increase or decrease to interest income of approximately $300,000 from the reported interest income for the nine months ended September 30, 2004.

Item 4. Controls and Procedures.

     We maintain disclosure controls and procedures designed to ensure that information required to be disclosed in reports filed under the Securities Exchange Act of 1934, as amended, is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms, and that such information is accumulated and communicated to our management, including our Chief Executive Officer and our Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure. As of the end of the period covered by this report, our Chief Executive Officer and Chief Financial Officer evaluated, with the participation of management, the effectiveness of our disclosure controls and procedures. Based on the evaluation, our Chief Executive Officer and Chief Financial Officer concluded that, as of the end of the period covered by this report, our disclosure controls and procedures are effective. There were no changes in our internal control over financial reporting that occurred during the period covered by this report that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

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PART II
OTHER INFORMATION

Item 1. Legal Proceedings.

     Many of our installations involve products that are critical to the operations of our clients’ businesses. Any failure in our products could result in a claim for substantial damages against us, regardless of our responsibility for such failure. Although we attempt to limit contractually our liability for damages arising from product failures or negligent acts or omissions, there can be no assurance the limitations of liability set forth in our contracts will be enforceable in all instances. We are not currently a party to any material legal proceeding that would require disclosure under this Item.

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds.

     The following table provides information about purchases by us of our common stock during the three months ended September 30, 2004. All such purchases were made in open-market transactions pursuant to a repurchase plan publicly announced in July 2003 and that expired on July 17, 2004. In July 2004, our Board of Directors authorized, and we publicly announced, the repurchase of up to an additional $20 million of our common stock over a period ending no later than July 21, 2005.

                                 
                    (c) Total Number of   (d) Maximum Number (or
                    Shares (or Units)   Approximate Dollar
                    Purchased as Part   Value) of Shares (or
    (a) Total Number of   (b) Average Price   of Publicly   Units) that May Yet Be
    Shares (or Units)   Paid per Share   Announced Plans or   Purchased Under the
Period
  Purchased
  (or Unit)
  Programs
  Plans or Programs
July 1 – July 31, 2004
    38,000     $ 26.04       38,000     $ 19,010,490  
August 1 – August 31, 2004
    80,000     $ 24.00       80,000     $ 17,090,640  
September 1 – September 30, 2004
    34,000     $ 23.03       34,000     $ 16,307,685  
 
   
 
     
 
     
 
     
 
 
Total
    152,000     $ 24.29       152,000     $ 16,307,685  
 
   
 
     
 
     
 
     
 
 

Item 3. Defaults Upon Senior Securities.

     No events occurred during the quarter covered by the report that would require a response to this item.

Item 4. Submission of Matters to a Vote of Security Holders.

     No events occurred during the quarter covered by the report that would require a response to this item.

Item 5. Other Information.

     No events occurred during the quarter covered by the report that would require a response to this item.

Item 6. Exhibits.

(a)   Exhibits.

     
Exhibit 31.1
  Certification of Principal Executive Officer pursuant to Rule 13a-14(a)/15d-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

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Exhibit 31.2
  Certification of Principal Financial Officer pursuant to Rule 13a-14(a)/15d-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
 
   
Exhibit 32*
  Certification of Chief Executive Officer and Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.

*In accordance with Release No. 34-47986, this Exhibit is hereby furnished to the SEC as an accompanying document and is not deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934 or otherwise subject to the liabilities of that Section, nor shall it be deemed incorporated by reference into any filing under the Securities Act of 1933.

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SIGNATURES

     Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
         
  MANHATTAN ASSOCIATES, INC.
 
 
Date: November 9, 2004  /s/ Peter F. Sinisgalli    
  Peter F. Sinisgalli   
  Chief Executive Officer, President and Director
(Principal Executive Officer) 
 
 
         
     
Date: November 9, 2004  /s/ Edward K. Quibell    
  Edward K. Quibell   
  Senior Vice President, Chief Financial Officer and Treasurer
(Principal Financial and Accounting Officer) 
 

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EXHIBIT INDEX

     
Exhibit 31.1
  Certification pursuant to Rule 13a-14(a)/15d-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
 
   
Exhibit 31.2
  Certification pursuant to Rule 13a-14(a)/15d-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
 
   
Exhibit 32
  Certification pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002