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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549

FORM 10-Q

         
[X]   Quarterly Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 for the quarterly period ended September 30, 2002.
         
[   ]   Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 for the transition period from
      to  
   
 
    Commission File No.   0-28274
   

Sykes Enterprises, Incorporated


(Exact name of Registrant as specified in its charter)
     
Florida   56-1383460

 
(State or other jurisdiction of incorporation or organization)   (IRS Employer Identification No.)

400 North Ashley Drive, Tampa, FL 33602


(Address of principal executive offices) (Zip Code)
     
Registrant’s telephone number, including area code:   (813) 274-1000
   

100 North Tampa Street, Suite 3900, Tampa, FL 33602


(Former address, if changed since last report)

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for at least the past 90 days.

[X] Yes        [   ] No

As of November 7, 2002, there were 40,387,532 shares of common stock outstanding.

 


TABLE OF CONTENTS

PART I
Condensed Consolidated Balance Sheets
Condensed Consolidated Statements of Operations
Condensed Consolidated Statements of Changes in Shareholders’ Equity
Condensed Consolidated Statements of Cash Flows
Notes To Condensed Consolidated Financial Statements
INDEPENDENT ACCOUNTANTS’ REPORT
Management’s Discussion and Analysis of Financial Condition and Results of Operations
Part II — OTHER INFORMATION.
SIGNATURES
CERTIFICATIONS
EXHIBIT INDEX
Amendment N0.1 to Revolving Credit Agreement
Financial Information Letter
CEO Certification
CFO Certification


Table of Contents

PART I

Item 1 – Financial Statements and Independent Accountants’ Report.

Sykes Enterprises, Incorporated and Subsidiaries
Condensed Consolidated Balance Sheets

(Unaudited)
(in thousands, except per share data,)

                     
        September 30,   December 31,
        2002   2001
       
 
Assets
               
Current assets:
               
 
Cash and cash equivalents
  $ 91,149     $ 50,002  
 
Receivables
    68,030       93,522  
 
Prepaid expenses and other current assets
    10,529       11,750  
 
   
     
 
   
Total current assets
    169,708       155,274  
Property and equipment, net
    124,827       140,551  
Intangible assets, net
    6,412       4,816  
Deferred charges and other assets
    14,995       9,139  
 
   
     
 
 
  $ 315,942     $ 309,780  
 
   
     
 
Liabilities and Shareholders’ Equity
               
Current liabilities:
               
 
Accounts payable
  $ 11,226     $ 15,772  
 
Accrued employee compensation and benefits
    28,118       29,100  
 
Other accrued expenses and current liabilities
    26,927       13,855  
 
   
     
 
   
Total current liabilities
    66,271       58,727  
Deferred grants
    35,798       39,543  
Deferred revenue
    16,823       20,298  
Other long-term liabilities
    31        
 
   
     
 
   
Total liabilities
    118,923       118,568  
 
   
     
 
Contingencies
               
 
Shareholders’ equity:
               
 
Preferred stock, $0.01 par value, 10,000 shares authorized; no shares issued and outstanding
           
 
Common stock, $0.01 par value, 200,000 shares authorized; 43,470 and 43,300 issued
    435       433  
 
Additional paid-in capital
    161,814       160,907  
 
Retained earnings
    90,112       90,839  
 
Accumulated other comprehensive loss
    (14,119 )     (20,212 )
 
   
     
 
 
    238,242       231,967  
 
Treasury stock at cost; 3,071 shares and 3,000 shares
    (41,223 )     (40,755 )
 
   
     
 
   
Total shareholders’ equity
    197,019       191,212  
 
   
     
 
 
  $ 315,942     $ 309,780  
 
   
     
 

See accompanying notes to condensed consolidated financial statements.

2


Table of Contents

Sykes Enterprises, Incorporated and Subsidiaries
Condensed Consolidated Statements of Operations
Three and Nine Months Ended September 30, 2002 and September 30, 2001

(Unaudited)

(in thousands, except for per share data)

                                     
        Three Months Ended   Nine Months Ended
        September 30,   September 30,
       
 
        2002   2001   2002   2001
       
 
 
 
Revenues
  $ 109,658     $ 112,742     $ 339,230     $ 376,415  
 
   
     
     
     
 
Operating expenses:
                               
 
Direct salaries and related costs
    69,910       71,323       212,788       238,448  
 
General and administrative
    37,585       40,518       114,993       123,958  
 
   
     
     
     
 
   
Total operating expenses
    107,495       111,841       327,781       362,406  
 
   
     
     
     
 
Income from operations
    2,163       901       11,449       14,009  
 
   
     
     
     
 
Other income (expense):
                               
 
Litigation settlement
    (13,800 )           (13,800 )      
 
Gain on sale of facilities, net
    1,599             1,599        
 
Interest, net
    323       65       334       197  
 
Other
    (391 )     74       (683 )     (260 )
 
   
     
     
     
 
   
Total other income (expense)
    (12,269 )     139       (12,550 )     (63 )
 
   
     
     
     
 
Income (loss) before provision (benefit) for income taxes
    (10,106 )     1,040       (1,101 )     13,946  
Provision (benefit) for income taxes
    (3,436 )     (667 )     (374 )     4,189  
 
   
     
     
     
 
Net income (loss)
  $ (6,670 )   $ 1,707     $ (727 )   $ 9,757  
 
   
     
     
     
 
Net income (loss) per share:
                               
 
Basic
  $ (0.17 )   $ 0.04     $ (0.02 )   $ 0.24  
 
   
     
     
     
 
 
Diluted
  $ (0.17 )   $ 0.04     $ (0.02 )   $ 0.24  
 
   
     
     
     
 
Weighted average shares:
                               
 
Basic
    40,411       40,175       40,404       40,162  
 
   
     
     
     
 
 
Diluted
    40,411       40,520       40,404       40,429  
 
   
     
     
     
 

See accompanying notes to condensed consolidated financial statements.

3


Table of Contents

Sykes Enterprises, Incorporated and Subsidiaries
Condensed Consolidated Statements of Changes in Shareholders’ Equity
Nine Months Ended September 30, 2001, Three Months Ended December 31, 2001 and
Nine Months Ended September 30, 2002

(Unaudited)

                                                           
                                      Accumulated                
      Common   Common   Additional           Other                
      Stock   Stock   Paid-in   Retained   Comprehensive   Treasury        
(in thousands)   Shares   Amount   Capital   Earnings   Loss   Stock   Total
   
 
 
 
 
 
 
Balance at January 1, 2001
    43,084     $ 431     $ 159,696     $ 90,430     $ (14,082 )   $ (40,583 )   $ 195,892  
Issuance of common stock
    77       1       364                         365  
Purchase of treasury stock
                                  (172 )     (172 )
Comprehensive income:
                                                       
 
Net income for the nine months ended September 30, 2001
                      9,757                   9,757  
 
Foreign currency translation adjustment
                            (3,577 )           (3,577 )
 
                                                   
 
 
Total
                                                    6,180  
 
   
     
     
     
     
     
     
 
Balance at September 30, 2001
    43,161       432       160,060       100,187       (17,659 )     (40,755 )     202,265  
Issuance of common stock
    139       1       609                         610  
Tax-effect of exercise of non-qualified stock options
                238                         238  
Comprehensive loss:
                                                       
 
Net loss for the three months ended December 31, 2001
                      (9,348 )                 (9,348 )
 
Foreign currency translation adjustment
                            (2,553 )           (2,553 )
 
                                                   
 
 
Total
                                                    (11,901 )
 
   
     
     
     
     
     
     
 
Balance at December 31, 2001
    43,300       433       160,907       90,839       (20,212 )     (40,755 )     191,212  
Issuance of common stock
    170       2       907                         909  
Purchase of treasury stock
                                  (468 )     (468 )
Comprehensive income:
                                                       
 
Net loss for the nine months ended September 30, 2002
                      (727 )                 (727 )
 
Foreign currency translation adjustment
                            6,093             6,093  
 
                                                   
 
 
Total
                                                    5,366  
 
   
     
     
     
     
     
     
 
Balance at September 30, 2002
    43,470     $ 435     $ 161,814     $ 90,112     $ (14,119 )   $ (41,223 )   $ 197,019  
 
   
     
     
     
     
     
     
 

See accompanying notes to condensed consolidated financial statements.

4


Table of Contents

Sykes Enterprises, Incorporated and Subsidiaries
Condensed Consolidated Statements of Cash Flows
Nine months ended September 30, 2002 and September 30, 2001

(Unaudited)

                       
(in thousands)   2002   2001
   
 
Cash flows from operating activities:
               
 
Net income (loss)
  $ (727 )   $ 9,757  
 
Depreciation and amortization
    25,082       26,580  
 
Deferred income tax (benefit) provision
    (4,291 )     232  
 
Litigation settlement
    13,800        
 
Gain on sale of facilities, net
    (1,599 )      
 
Loss on disposal of property and equipment
    734       555  
 
Changes in assets and liabilities:
               
   
Receivables
    20,195       48,391