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UNITED STATES SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-K
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ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934 |
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For the Fiscal Year Ended January 29, 2005 |
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TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934 |
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For the Transition Period
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Commission File Number 1-12552
THE TALBOTS, INC.
(Exact name of registrant as specified in its charter)
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Delaware
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41-1111318 |
State or other jurisdiction of
incorporation or organization |
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(I.R.S. Employer
Identification No.) |
One Talbots Drive, Hingham, Massachusetts 02043
(Address of principal executive offices)
Registrants telephone number, including area code
781-749-7600
Securities registered pursuant to Section 12(b) of the
Act:
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Name of exchange on which registered |
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Common stock, $.01 par value
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New York Stock Exchange |
Securities registered pursuant to section 12(g) of the
Act:
None
(Title of class)
Indicate by check mark whether the registrant (1) has filed
all reports required to be filed by Section 13 or 15(d) of
the Securities and Exchange Act of 1934 during the preceding
12 months (or for such shorter period that the registrant
was required to file such reports), and (2) has been
subject to such filing requirements for the past
90 days. Yes þ No o
Indicate by check mark if disclosure of delinquent filers
pursuant to Item 405 of Regulation S-K (229.405 of
this chapter) is not contained herein, and will not be
contained, to the best of registrants knowledge, in
definitive proxy or information statements incorporated by
reference in Part III of this Form 10-K or any
amendment to this
Form 10-K. o
Indicate by check mark whether the registrant is an accelerated
filer (as defined in Rule 12b-2 of the
Act). Yes þ No o
The aggregate market value of the voting and non-voting common
equity held by non-affiliates computed by reference to the price
at which the common equity was last sold (based on the closing
price of $30.80 per share as quoted by the NYSE) as of the
last business day of the registrants most recently
completed second fiscal quarter, July 31, 2004, was $717
million.
As of April 1, 2005, 54,548,758 shares of the
registrants common stock were outstanding.
Documents Incorporated by Reference
Portions of the registrants proxy statement for the 2005
Annual Meeting of Shareholders are incorporated by reference
into Part III of this Form 10-K.
The Talbots, Inc.
Annual Report on Form 10-K for the Fiscal Year Ended
January 29, 2005
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PART I
General
The Talbots, Inc., a Delaware corporation, together with its
wholly owned subsidiaries (Talbots or the
Company), is a leading national specialty retailer
and cataloger of womens, childrens and mens
classic apparel, accessories and shoes. The Company has grown
significantly over the past ten years, with the number of stores
increasing from 395 stores at the end of 1994 to 1,049 stores at
the end of 2004. During 2004, Talbots issued 24 separate
catalogs with a combined circulation of approximately
46.3 million compared to circulation of 59.0 million
in 1994. In 1999, the Company began offering its merchandise
online at www.talbots.com. Sales through the Companys
website are reported with catalog sales. Total Company net sales
were $1,697.8 million in 2004, of which retail store sales
were $1,454.6 million and catalog sales were
$243.2 million.
Talbots follows the National Retail Federations fiscal
calendar. Where a reference is made to a particular year or
years, it is a reference to Talbots 52-week or 53-week fiscal
year. For example, 2004 refers to the 52-week fiscal
year ended January 29, 2005, 2003 refers to the
52-week fiscal year ended January 31, 2004, and
2002 refers to the 52-week fiscal year ended
February 1, 2003.
Talbots offers a distinctive collection of classic sportswear,
casual wear, dresses, coats, sweaters, accessories and shoes,
consisting almost exclusively of Talbots own branded merchandise
in misses, petites, womans and womans petite sizes.
Talbots Kids offers an assortment of high quality classic
clothing and accessories for infants, toddlers, boys and girls.
Talbots Mens offers a distinguished line of classic mens
sportswear and dress furnishings.
Talbots merchandising strategy focuses on achieving a
classic look that emphasizes timeless styles and
quality. Talbots stores, catalogs and website offer a variety of
key basic and fashion items and a complementary assortment of
accessories and shoes which enable customers to assemble
complete wardrobes. The consistency in color, fabric and fit of
Talbots merchandise allows a customer to create wardrobes across
seasons and years. The Company believes that a majority of its
customers are affluent, college-educated and employed, primarily
in professional and managerial occupations, and are attracted to
Talbots by its focused merchandising strategy, personalized
customer service, and continual flow of high quality, reasonably
priced classic merchandise.
Talbots has established a market niche as a brand in
womens, childrens and mens classic apparel,
accessories and shoes. In 2004, over 97% of the Companys
merchandise consisted of styles that were sold exclusively under
the Talbots label. Most of this merchandise is manufactured to
the specifications of the Companys technical designers and
product developers, enabling Talbots to offer consistently high
quality merchandise that the Company believes differentiates
Talbots from its competitors.
The Company operates its stores, catalogs and website as an
integrated business and provides the same personalized service
to its customers regardless of whether merchandise is purchased
through its stores, catalogs or online. The Company believes
that the synergy across these distribution channels offers an
important and uncommon convenience to its customers. It also
provides a competitive advantage to the Company in identifying
new store sites and testing new business concepts.
The first Talbots store was opened in 1947 in Hingham,
Massachusetts, by Rudolph and Nancy Talbot. The first Talbots
catalog was issued the following year with a circulation of
approximately 3,000. Additional stores were opened beginning in
1955, and there were a total of five Talbots stores by 1973, at
which time the Company was acquired by General Mills, Inc.
Talbots continued to expand and grew to 126 stores by 1988. In
1988, AEON (U.S.A.), Inc. (AEON U.S.A.), acquired
Talbots (the Acquisition). AEON U.S.A. is a wholly
owned subsidiary of AEON Co., Ltd. (AEON), a
Japanese retail conglomerate. In 1993, the Company effected an
initial public offering of its common stock (the
Offering), issuing approximately 25.2 million
shares of common stock. Subsequent to the Offering, AEON U.S.A.
has remained the
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Companys majority shareholder, and at January 29,
2005 owned approximately 57% of the outstanding common stock of
the Company.
The Company has grown significantly since the Acquisition by
adding stores and developing new complementary business concepts
that capitalize on the strength of the Talbots name and its
loyal customer base. By January 29, 2005, the number of
stores increased to 1,049 and were located in 47 states,
the District of Columbia, Canada and the United Kingdom. This
included 521 Talbots Misses stores (including 20 Misses stores
in Canada and five Misses stores in the United Kingdom), 285
Talbots Petites stores (including four Petites stores in
Canada), 41 Talbots Accessories & Shoes stores, 71
Talbots Kids stores, 95 Talbots Woman stores (including three
Talbots Woman stores in Canada), 11 Talbots Mens stores, one
Talbots Collection store and 24 Talbots Outlet stores (including
one in Canada and one in the United Kingdom).
Talbots catalog business has also undergone changes in the past
ten years. The circulation of catalogs has been reduced by 22%
from 59.0 million catalogs in 1994 to 46.3 million
catalogs in 2004. This planned reduction in circulation has been
an integral part of a strategy to better focus the distribution
of catalogs to proven customers.
In 1999, Talbots launched its website, www.talbots.com. This
distribution channel is a natural extension of the
Companys existing store and catalog channels. The same
broad assortment of Talbots existing store and catalog classic
merchandise is available online with one-stop shopping for
Talbots Misses, Petites, Woman, Woman Petites,
Accessories & Shoes, Kids and Mens apparel. In fiscal
2004, the website accounted for approximately 36% of total
catalog sales.
Information concerning the Companys retail store business
and the Companys catalog and online business and certain
geographic information is contained in Note 13 of the
Companys consolidated financial statements included in
this Form 10-K and is incorporated in this Item 1 by
reference.
Strategy
The key elements of the Companys strategy are to:
(1) maintain its strong competitive position in the classic
niche by providing consistently classic womens,
childrens and mens apparel, accessories and shoes,
(2) continue to operate as a branded merchandise retailer,
(3) maintain its posture as a limited promotion retailer,
(4) continue to capitalize on its complementary store,
catalog and online operations, (5) continue to provide
superior customer service, and (6) offer a broad mix of
store location types.
Market Niche in Classic Apparel. Talbots offers a
distinctive collection of womens sportswear, casual wear,
dresses, coats, sweaters, accessories and shoes, and mens
apparel featuring a collection of sportswear and dress
furnishings and kids apparel consisting almost exclusively of
the Companys own branded merchandise. Talbots offers a
variety of key basic and fashion items and a complementary
assortment of accessories and shoes to enable customers to
assemble complete outfits. An important aspect of the
Companys marketing strategy is wardrobing the customer
from head-to-toe. The Company believes that
consistently emphasizing timeless styles helps to create a loyal
customer base and reduces the risk that its apparel, accessories
and shoes will be affected by sudden changes in fashion trends.
Talbots Brand. The clothing assortment under the Talbots
brand exceeded 97% of inventory purchased in 2004. Sales of
branded merchandise generally provide the Company with a higher
gross margin than it believes would be obtained on other
merchandise and establishes Talbots identity as a brand of
womens, childrens and mens classic apparel.
The Company believes that the quality and value of its classic
merchandise are key competitive factors. Talbots merchandise is
manufactured to the specifications of the Companys
technical designers and product developers, enabling Talbots to
offer consistently high quality merchandise that the Company
believes differentiates Talbots from its competitors. The
Company continually monitors its manufacturers to ensure that
apparel purchased by the Company is of consistent fit and high
quality.
Limited Promotion Retailer. The Company positions itself
as a limited-promotion retailer. Talbots typically holds only
four major sale events a year in its stores, consisting of two
end-of-season clearance sales
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and two mid-season sales. All mid-season and end-of-season store
sale events are held in conjunction with catalog sales events.
No other major promotional sale events are typically held.
However, the Company does offer a variety of traffic and sales
driving events through its stores, catalog and website, which
complement its traditional sale calendar. The Company believes
that its strategy of limiting its promotional events reinforces
the integrity of its regular prices.
Complementary Store, Catalog and Online Operations. The
Companys strategy is to operate its stores, catalogs and
website as an integrated business and to provide the same
personalized service to its customers regardless of whether
merchandise is purchased through its stores, catalogs or online.
The Company believes that the synergy across these distribution
channels offers an important convenience to its customers,
provides a competitive advantage to the Company, and is an
important element in identifying new store sites.
Talbots catalogs and website provide customers with a broader
selection of sizes and colors than its stores. In each of its
United States stores, Talbots offers a Red Line
phone which connects the store customer directly to a catalog
telemarketing sales associate. This service can be used by store
customers to order a particular size or color of an item that is
not available or is sold out in the store. A flat shipping and
handling charge is provided to customers who use the Red
Line phone service. In addition to providing customers the
convenience of ordering Talbots merchandise, the Company
generally uses its catalogs and website to communicate its
classic image, to provide customers with fashion guidance in
coordinating outfits, and to generate store traffic. Merchandise
can be easily returned or exchanged at any Talbots store or
returned to the Company by mail.
The Company believes that its catalog operation provides Talbots
with a competitive advantage. The customer database compiled
through Talbots catalog operations provides important
demographic information and serves as an integral part of the
Companys expansion strategy by helping to identify markets
with the potential to support a new store. Although the addition
of stores in areas where the catalog has been successful has
resulted in slightly lower catalog sales in such areas, such
lower catalog sales have been more than offset by the
significantly higher sales generated in these areas by the
opening of new stores.
In conjunction with the Companys well-established catalog
operation, there is a strong infrastructure in place to support
its website, www.talbots.com, including the Companys
existing distribution and fulfillment capabilities. As with
catalog merchandise, items can be easily returned or exchanged
at any Talbots store or returned to the Company by mail. In
fiscal 2004, online sales accounted for approximately 36% of
total catalog sales compared to 30% in fiscal 2003.
Customer Service. The Company believes that it provides
store, catalog and online customers an extraordinarily high
level of customer service. The Company is committed to
constantly improving customer service by enhancing its training
programs to ensure that sales and customer service associates
are knowledgeable about all Talbots merchandise, that they are
up to date with fashion trends and are able to make appropriate
wardrobing suggestions to customers.
Broad Mix of Store Locations. The Company believes that
providing a broad mix of store location types helps insulate it
from changes in customer shopping patterns and allows it to
offer locations that are convenient to its customers. As of
January 29, 2005, the Company had 38% of its stores in
malls, 40% in specialty centers, 10% in village locations, 7% as
freestanding stores, 2% in outlet locations and 3% in urban
locations.
Merchandising
The Companys merchandising strategy focuses on achieving a
classic look which emphasizes timeless styles.
Talbots offers a distinctive collection of womens and
childrens classic sportswear, casual wear, dresses, coats,
sweaters, accessories and shoes, as well as mens
sportswear and dress furnishings, consisting primarily of
branded merchandise made exclusively for Talbots. Talbots
stores, catalogs and website offer a variety of key basic and
fashion items and a complementary assortment of accessories and
shoes which enable customers to assemble complete outfits. Sales
associates are trained to assist customers in merchandise
selection and
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wardrobe coordination, helping them achieve the Talbots look
from head-to-toe. The consistency in color, fabric
and fit of Talbots merchandise also allows a customer to create
wardrobes across seasons and years.
Branded Merchandise Design and Purchasing. Talbots
branded merchandise is designed and produced through the
coordinated efforts of the Companys merchandising and
manufacturing teams. These teams consist of the New York-based
product development office, the Hingham-based buying and
manufacturing staff, and the Hong Kong-based production office.
Styles for Talbots branded merchandise are developed based upon
prior years sales history and current fashion trends for
each of the Companys two main seasons, spring and fall.
The New York-based Talbots product development office oversees
the conceptualization of Talbots merchandise. This initial
product determination concerns styling, color, yarn, prints,
trim, and fabrication recommendations. The development process
begins approximately nine to twelve months before the expected
in-house delivery date of the merchandise.
In conjunction with the merchandise developed by the product
development team and quantified by the buying organization, the
Companys Hingham-based technical design and performance
testing staff work to determine the technical specifications of
virtually all of the Companys branded merchandise. In
addition to preparing the initial specifications, this group
also reviews the first fit sample together with the product
development team, ensuring that the creative intent is
preserved. Subsequent fit samples are evaluated on fit and
quality characteristics, ensuring that specifications and
quality standards are met.
The Companys Hingham-based buying staff is responsible for
the quantification of specific merchandise and departmental
needs and plans. These plans are used by the sourcing staff to
place specific item orders on styles developed with the product
development office and with the various merchandise vendors. The
Hong Kong-based production office coordinates with the
Hingham-based sourcing staff for product purchases made in Hong
Kong, Macau, and Southern China.
Sourcing. In fiscal 2004, Talbots purchased approximately
72% of its merchandise directly from offshore vendors, and the
remaining 28% through domestic-based vendors. During the year,
the Companys Hong Kong office accounted for approximately
44% of Talbots total direct offshore sourcing, with the
remaining 56% being handled through various agents. In fiscal
2004, approximately 32% of Talbots merchandise was sourced
through Hong Kong.
In order to diversify the Companys sourcing operations,
additional exclusive overseas sourcing offices have been
established in Jakarta, Indonesia, in Bangkok, Thailand, and in
Singapore. Under the terms of an agreement between the Company
and Eralda Industries (Eralda), a long-time supplier
of the Company, Eralda serves as the Companys exclusive
agent and has established these offices to serve the Company in
this capacity.
In addition to the Companys office in Hong Kong, which
deals with local manufacturers, and the sourcing arrangement
with Eralda, Talbots utilizes non-exclusive agents in Japan,
Korea, Italy, Portugal, Spain and Brazil plus domestic resources
to source its merchandise. The Company analyzes its overall
distribution of manufacturing to ensure that no one company or
country is responsible for a disproportionate amount of Talbots
merchandise. Directly sourced merchandise is currently
manufactured to the Companys specifications by independent
foreign factories located primarily in Hong Kong and other
provinces of China and in South Korea in Asia, and primarily
Italy in Europe.
The Companys domestic vendors include those who either
manufacture their own merchandise or supply merchandise
manufactured by others, as well as vendors that are both
manufacturers and suppliers. The Company believes that,
consistent with the practices of the retail apparel industry as
a whole, many of its domestic suppliers import a significant
portion of their merchandise from abroad. Most of Talbots Hong
Kong and other foreign vendors manufacture their own merchandise.
The Company typically transacts business on an order-by-order
basis; however, fabric and production projections are placed
with mills and vendors to better address fulfillment and
replenishment objectives. The Company does not maintain any
long-term or exclusive commitments or arrangements to purchase
from any
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vendor. The Company monitors its vendors for compliance with the
Fair Labor Standards Act and believes that it has good
relationships with its vendors. Additionally, as the number of
Talbots stores increases, the Company believes that there will
be adequate sources to produce a sufficient supply of quality
goods in a timely manner and on satisfactory economic terms. The
Company does business with virtually all of its vendors in
United States currency.
In light of the current and potential hostilities in the Middle
East and other geographic areas, the Companys sourcing
operations may in the future be affected from time to time in
varying degrees. Both the likelihood of such occurrences and
their overall effect upon the Company are difficult to predict
and the Company will take appropriate measures to minimize the
impact of such occurrences.
On January 1, 2005, in association with the World Trade
Organization (WTO), apparel quotas ceased to exist
after a thirty-year reign. During the early stages of this post
quota era, the focus has been on China. Many clothing retailers
expected to see decreases in the price of clothing with the
elimination of the quota system. Others had plans to transfer
those same expected savings into improved margins and improved
quality. However, information is still unclear and incomplete
during the early months following quota elimination. It is
possible that retailers may actually see an increase in the cost
of goods in the period immediately following the phase out.
These could be in the form of export licensing fees or export
taxes. It is also possible that other forms of control may
replace the former WTO system such as self-policing by China
and, or, safeguards by the United States. Due to these various
factors, the Company is uncertain of exactly how the elimination
of the WTO quota will affect Talbots. The Company has taken a
number of steps to protect itself including a balance of
placements by business and country of origin as well as a
reduced dependency on China origin merchandise, particularly in
the second half of 2005. The Company has long-standing
partnerships with many of its key vendors, which will be
important during this transitional time.
Expansion
An important aspect of the Companys business strategy has
been an expansion program designed to reach new and existing
customers through the opening of new stores. The Company has
grown significantly over the past ten years, with the number of
stores increasing from 395 stores at the end of 1994 to 1,049
stores at the end of 2004. During that time, store net sales
increased from approximately $706.4 million in 1994 to
approximately $1,454.6 million in 2004. During fiscal 2004
Talbots opened 75 new stores.
In addition to expanding its core Misses business, the Company
has introduced complementary new business concepts, including
Talbots Petites, Talbots Kids, Talbots Accessories &
Shoes, Talbots Woman, Talbots Woman Petites, Talbots Collection
and Talbots Mens.
In 1984, Talbots began offering merchandise in petites sizes in
its catalogs, and in 1985 the Company opened its first Talbots
Petites store. During 1989, Talbots stores began to carry a
selection of Talbots Petites merchandise, and the Company opened
three additional Talbots Petites stores in 1990 as the beginning
of its strategy to expand the Talbots Petites business. At the
end of fiscal 2004, 285 Talbots Petites stores were open,
including four stores in Canada. Virtually every item of
womens apparel in the Talbots catalog is offered in both
misses and petites sizes.
In 1989, the Company presented Talbots Kids merchandise in a
separate catalog dedicated to apparel for boys and girls. The
first Talbots Kids store opened in 1990. During 1995, Talbots
expanded the Talbots Kids merchandise by offering an assortment
of infants and toddlers apparel. At the end of fiscal 2004, 71
Talbots Kids stores were open. Also in 2004, four separate
Talbots Kids catalogs were circulated nationally. The Company
will continue to position Talbots Kids as a brand that offers a
complete assortment of high quality classic childrens
clothing and accessories.
During 1994, Talbots introduced Talbots Accessories &
Shoes in two catalogs devoted to this category. The Company
opened its first Talbots Accessories & Shoes stores in
1995 and operated 41 stores at the end of fiscal 2004. A limited
collection of this merchandise is offered in each major catalog,
in virtually all stores and, in 2004, in 2 separate catalogs.
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In 1998, the Company introduced two new concepts, Talbots Woman
and Talbots Collection. Talbots Woman was developed for
customers wearing sizes 12W to 24W who seek the same classic
styling, high quality, and fit as the Companys misses and
petites customers. It was introduced as a department in seven
existing Misses stores, as one separate store adjacent to other
Talbots concept stores, and in two nationally circulated
catalogs. In 2001, the Company expanded the concept with the
introduction of Talbots Woman Petites, which focuses on fuller
figured women 5 4 and under. At January 29,
2005, 95 Talbots Woman stores were open, including three stores
in Canada. All 95 Talbots Woman stores also offer Talbots Woman
Petites. Additionally, an assortment of Talbots Woman apparel
was offered in 11 additional Talbots stores, one of which is in
Canada. Of these 11 stores, 6 offer Talbots Woman and 5 offer
both Talbots Woman and Talbots Woman Petites. Assortments of
both Talbots Woman and Talbots Woman Petites are also available
through the Companys catalogs and online.
Talbots Collection was developed for those customers seeking an
upper-tier, well-defined selection of apparel featuring more
luxurious fabrics and sophisticated styling. It is presented as
a separate department in 105 existing Talbots Misses stores. In
the fall of 2003, the Company opened its first Talbots
Collection store and a second store is planned to open in
mid-2005. Also in 2005, the Company plans to introduce
Collection Petites in 45 stores and Collection Shoes in 35
stores. The Company continues to use the Talbots Collection
concept to test new fabrics and fashion trends, which may be
incorporated into the core Misses and Petites lines.
In the fall of 2002, the Company introduced its Talbots Mens
concept in a separate catalog and included items in its holiday
catalog. The line features classic sportswear and dress
furnishings with an emphasis on detail and quality, consistent
with the Companys other concepts. In the spring of 2003,
the Company opened its first three Talbots Mens stores and at
the end of fiscal 2004, 11 Talbots Mens stores were open.
Merchandise was also presented in 2 separate catalogs and on the
Companys website.
The Company currently anticipates opening approximately 50 new
stores in fiscal 2005. The Companys ability to continue to
expand its store base will be dependent upon a number of
factors, including its overall sales performance, general
economic and business conditions affecting consumer confidence
and spending, the availability of desirable locations, the
ability to negotiate acceptable lease terms for new locations,
and the performance of its test concepts such as Talbots Mens.
Stores
Misses stores generally range in size from 3,500 to
6,000 gross square feet, with a typical store averaging
approximately 4,800 gross square feet. Talbots
Petites, Woman and Kids stores generally measure 2,600, 3,300
and 3,500 gross square feet, respectively. Talbots
Accessories & Shoes stores generally measure
1,800 gross square feet. Talbots Mens stores currently
measure 4,300 gross square feet. Approximately
75% 80% of the floor area of all Talbots stores is
devoted to selling space (including fitting rooms), with the
balance allocated to stockroom and other non-selling space.
In certain markets, the Company has created Talbots
superstores by placing two or more other Talbots
concepts adjacent to a Misses store. Together, these stores
feature at least three Talbots business concepts
Misses, Petites, Kids, Woman and/or Accessories &
Shoes in order to create a one-stop shopping
environment. At January 29, 2005, the Company operated 115
superstores. Additionally, Talbots flagship stores
are Misses stores which are operated to generate greater
awareness of Talbots merchandise in major metropolitan
locations, including Boston, New York City, Chicago,
San Francisco, London and Toronto, and are significantly
larger than the average Misses store.
The Company utilizes Talbots Outlet stores that are separate
from its retail stores to provide for the controlled and
effective clearance of store and catalog merchandise remaining
from each sale event. The Company uses Talbots Outlet stores
primarily for the sale of past season and as is
merchandise. At January 29, 2005, the Company operated 24
Talbots Outlet stores.
Talbots stores, except Mens, are distinguished by a signature
red door. Each interior is designed to have a gracious and
comfortable residential feel. This interior design theme is
consistently used in all Talbots Misses,
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Petites, Woman and Accessories & Shoes stores to
promote familiarity, ease of shopping, and cost savings in the
design and build-out of new stores. Talbots Kids stores also
have the signature red doors and are designed to create a warm
shopping atmosphere appropriate for both adults and children.
Talbots Mens stores are masculine yet complementary to the
Companys Misses stores. Management provides guidelines for
merchandise display to the stores throughout the year.
Talbots Catalog and Online Business
Since 1948, the Company has used its catalog to offer customers
convenience in ordering Talbots merchandise. In 2004, the
Company issued 24 separate catalogs with a combined circulation
of approximately 46.3 million, including catalogs sent to
stores for display and general distribution. During 2004, the
catalog sales segment represented approximately 14% of total
Company sales. Catalog circulation has included: base catalogs
offering the broadest assortment of Talbots merchandise; Talbots
Kids catalogs; Talbots Accessories & Shoes catalogs;
Talbots Mens catalogs; and sale catalogs. In addition to
providing customers convenience in ordering Talbots merchandise,
the Company generally uses its catalogs to communicate its
classic image, to provide customers with fashion guidance in
coordinating outfits and to generate store traffic.
The Company utilizes computer applications, which employ
mathematical models to improve the efficiency of its catalog
mailings through refinement of its customer list. A principal
factor in improving customer response has been the
Companys development of its own list of active customers.
The Company routinely updates and refines this list prior to
individual catalog mailings by monitoring customer interest.
This includes the frequency and dollar amount of purchases as
well as the date of last purchase. The Company complies with the
Direct Marketing Associations policy recommendations
insuring that customer privacy is not compromised.
The Company attempts to make catalog shopping as convenient as
possible. It maintains a toll-free number, accessible
24 hours a day, seven days a week (except Christmas Day),
to accept requests for catalogs and to take customer orders. It
maintains telemarketing centers in Knoxville, Tennessee and
Hingham, Massachusetts, which are linked by computer and
telephone and are designed to provide uninterrupted service to
customers. Telephone calls are answered by knowledgeable sales
associates located at the telemarketing centers who enter
customer orders and retrieve information about merchandise and
its availability. These sales associates also suggest and help
to select merchandise and can provide detailed information
regarding size, color, fit, and other merchandise features. In
both the Hingham and Knoxville telemarketing centers, sales
associates are able to refer to current catalog items in a
sample store, allowing them access to merchandise as they assist
customers.
The Company employs advanced technology to process orders. Sales
associates enter orders into an online computerized inventory
control system, which systematically updates Talbots customer
database and permits the Company to measure the response to
individual merchandise and catalog mailings. Sales and inventory
information are available to the Companys Hingham-based
buying staff the next day. The Company has achieved efficiencies
in order entry and fulfillment, which permit the shipment of
most orders the following day.
Reported in catalog sales are online sales. Sales orders from
the website are merged into the existing catalog fulfillment
system, allowing efficient shipping of merchandise. Customers
can check the availability of merchandise at the time of
purchase and the website will provide examples of alternative
merchandise if items are unavailable. Additionally, the
websites online chat feature allows customers
to communicate with customer service representatives. As with
the catalog, customer online purchases can be returned by mail
or at any Talbots retail store.
Customer Credit
Customers may elect to pay for their purchases using a
proprietary Talbots charge card which is managed through Talbots
Classics National Bank, a wholly owned Rhode Island chartered
national bank subsidiary, and Talbots Classics Finance Company,
a wholly owned subsidiary. The Company has extended credit to
its customers since commencing business in 1947 and believes
that the Talbots charge card enhances customer
8
loyalty, produces finance charge revenue, and decreases
third-party bankcard fees. During 2004, Talbots charge purchases
accounted for approximately 43% of total Company sales and at
January 29, 2005, outstanding balances on Talbots charge
purchases totaled $199.3 million, including an allowance
for doubtful accounts of $2.7 million. During 2003, Talbots
charge purchases accounted for approximately 43% of total
Company sales and at January 31, 2004, outstanding balances
on Talbots charge purchases totaled $182.7 million,
including an allowance for doubtful accounts of
$2.7 million. Bad debts have historically been well below
1% of total Talbots charge card sales.
In 1997, the Company began testing a customer loyalty program in
six states by rewarding customers with a $25 appreciation award
for every $500 in merchandise purchases on their Talbots charge
card. The award can be redeemed against future charge card
purchases. The award expires one year from the date of issuance.
The testing found that the program increased customer usage of
the Talbots charge (versus another method of payment), and in
the test states, overall sales levels increased at a faster rate
than other non-test states. In 2001, the program was rolled out
nationally. As with the test states, the Company has seen
increased usage of the Talbots charge card since the national
rollout as customer usage increased from 36% of total sales in
2001 to 43% of total sales in 2004.
Inventory Control and Merchandise Distribution
The Company uses a centralized distribution system, under which
all U.S. merchandise is received, processed and distributed
through its catalog and store distribution center in Lakeville,
Massachusetts. The Company also has smaller distribution centers
in both the United Kingdom and Canada to process store inventory
in those locations. Merchandise received at the distribution
centers is promptly inspected, assigned to individual stores,
packed for delivery, and shipped to the stores. Talbots ships
merchandise to its stores virtually every business day, with
each store generally receiving merchandise twice a week. The
Company believes that its strong store, catalog, and online
synergy, coupled with its central distribution system, allows it
to move merchandise efficiently between its three distribution
channels to take better advantage of sales trends.
In 1995, the Company completed an expansion of its distribution
center in Lakeville, Massachusetts, by adding an additional
124,260 square feet to support its growth plans. Additional
mezzanine level space was added in 1996 and 1997 to further
support the Companys growth. In 2001, an additional
125,000 square foot expansion was completed, bringing the
facilitys gross square footage to 933,000 square
feet. The Company believes its Lakeville facility has sufficient
capacity to support the Companys current store expansion
plans through fiscal 2007 and that additional capacity will
likely be required by 2008.
Management Information Systems
Talbots management information systems and electronic data
processing systems are located at the Companys Systems
Center in Tampa, Florida and at its corporate facilities in
Hingham, Massachusetts. These systems consist of a full range of
retail, financial and merchandising systems, including credit,
inventory distribution and control, sales reporting, accounts
payable, budgeting and forecasting, financial reporting,
merchandise reporting and distribution. The Company protects
company-sensitive information on its servers from unauthorized
access using industry standard network security systems in
addition to anti-virus and firewall protection. The website
makes use of encryption technology to protect sensitive customer
information.
All Talbots stores have point-of-sale terminals that transmit
information daily on sales by item, color and size. Talbots
stores are equipped with bar code scanning programs for the
recording of store sales, returns, inventories, price changes,
receipts and transfers. The Company evaluates this information,
together with weekly reports on merchandise statistics, prior to
making merchandising decisions regarding reorders of
fast-selling items and the allocation of merchandise.
Also, sales associates can conduct customer searches for
merchandise no longer available in their store through the
register or with a single phone call, 24 hours a day, seven
days a week (except Christmas Day).
9
Seasonality
The nature of the Companys business is to have two
distinct selling seasons, spring and fall. The first and second
quarters make up the spring season and the third and fourth
quarters make up the fall season. Within the spring season,
catalog sales are stronger in the first quarter while retail
store sales are slightly stronger in the second quarter. Within
the fall season, catalog sales and retail store sales are
generally the strongest in the fourth quarter.
Competition
The retail apparel industry is highly competitive. The Company
believes that the principal basis upon which it competes are
quality, value and service in offering classic apparel to build
head-to-toe wardrobes through stores, catalogs and
online.
Talbots mainly competes with certain departments within national
specialty department stores as well as strong regional
department store chains. Talbots also competes with other
specialty retailers and catalog companies. The Company believes
that its focused merchandise selection in classic apparel,
consistent branded merchandise, superior customer service, store
site selection resulting from the synergy between its stores and
catalog operations, and the availability of its merchandise in
multiple concepts, distinguish it from department stores and
other specialty retailers.
Employees
At January 29, 2005, Talbots had approximately 11,500
employees, of whom approximately 3,200 were full-time salaried
employees, approximately 1,300 were full-time hourly employees
and approximately 7,000 were part-time hourly employees. The
Company believes that its relationship with its employees is
good.
Executive Officers of the Company
The following table sets forth certain information regarding the
executive officers of the Company as of April 1, 2005:
| |
|
|
|
|
|
|
| Name |
|
Age | |
|
Position |
| |
|
| |
|
|
|
Arnold B. Zetcher
|
|
|
64 |
|
|
Chairman of the Board, President and Chief Executive Officer |
|
Harold B. Bosworth, Jr.
|
|
|
55 |
|
|
Executive Vice President, Chief Merchandising Officer |
|
Philip H. Kowalczyk
|
|
|
44 |
|
|
Executive Vice President, Chief Administrative Officer |
|
Michele M. Mandell
|
|
|
57 |
|
|
Executive Vice President, Stores |
|
Paul V. Kastner
|
|
|
53 |
|
|
Senior Vice President, International and Strategic Planning |
|
Edward L. Larsen
|
|
|
60 |
|
|
Senior Vice President, Finance, Chief Financial Officer and
Treasurer |
|
Andrea M. McKenna
|
|
|
48 |
|
|
Senior Vice President, Marketing and Catalog Development |
|
Richard T. OConnell, Jr.
|
|
|
54 |
|
|
Senior Vice President, Legal and Real Estate and Secretary |
|
Bruce Lee Prescott
|
|
|
49 |
|
|
Senior Vice President, Direct Marketing and Customer Service |
|
Randy Richardson
|
|
|
46 |
|
|
Senior Vice President, Information Services |
|
Bruce C. Soderholm
|
|
|
62 |
|
|
Senior Vice President, Operations |
|
Stuart M. Stolper
|
|
|
65 |
|
|
Senior Vice President, Human Resources |
10
Mr. Zetcher joined Talbots as President in 1987. He has
been President and Chief Executive Officer and a member of the
Board of Directors since 1988 and assumed the additional
position of Chairman of the Board in 2000. Mr. Zetcher was
Chairman and Chief Executive Officer of John Breuner Company, a
home furnishings division of BATUS, and prior to that, Chairman
and Chief Executive Officer of Kohls Food Stores, another
BATUS division. Mr. Zetcher served as Chairman and Chief
Executive Officer of Bonwit Teller in New York and served in
various capacities during his ten years with Federated
Department Stores. Mr. Zetcher also serves as Chairman of
the Board of the National Retail Federation and Chairman of its
Executive Committee.
Mr. Bosworth was promoted to the position of Executive Vice
President and Chief Merchandising Officer in January 2003. He
joined the Company in June 1997 as Senior Vice President and
General Manager for Talbots Kids and assumed the additional
position of General Manager for Talbots Mens in 2001. From 1988
to 1997, Mr. Bosworth served as Senior Vice President,
Retail of Ermenegildo Zegna, and Senior Vice President and
General Merchandise Manager at the I. Magnin/ Bullocks
Wilshire division of R.H. Macy, where he was responsible for
numerous merchandising areas.
Mr. Kowalczyk joined Talbots in October 2004 as Executive
Vice President, Chief Administrative Officer. From 1987 to 2004,
Mr. Kowalczyk held various positions with Kurt Salmon
Associates, a global management consulting firm, including the
position of Managing Director from 2002 to 2004. Prior to
joining Kurt Salmon Associates, Mr. Kowalczyk was employed
by Federated Department Stores.
Ms. Mandell has been Executive Vice President of Stores
since August 2004. From 2003 to 2004, she was Executive Vice
President of Stores and Talbots Kids. She joined Talbots in 1983
as Store Manager, became District Manager in 1984, Regional
Director in 1985, and was Senior Vice President, Stores from
1992 until 2003. From 1971 to 1983 she held various management
and merchandising positions for Prices of Oakland in
Pittsburgh, Pennsylvania and A.E. Troutman Co., a division of
Allied Stores.
Mr. Kastner joined Talbots in 1988 as Director, Business
Planning and Analysis and became Vice President, New Business
Ventures and Strategic Planning, Assistant Treasurer and
Assistant Secretary in 1989. In 1994, Mr. Kastner was
promoted to the position of Senior Vice President, International
and Strategic Planning. Prior to joining Talbots, he was
Director of Research and Merchandise Information with John
Breuner Company.
Mr. Larsen became Senior Vice President, Finance, Chief
Financial Officer and Treasurer of Talbots in 1991. From 1989 to
1991, Mr. Larsen was Vice President and Chief Financial
Officer of Lillian Vernon Corporation. From 1977 to 1988, he
held various positions with General Mills, Inc., including, from
1985 to 1988, the position of Vice President and Group
Controller of the Specialty Retailing Group.
Ms. McKenna joined Talbots in 2000 as Senior Vice
President, Marketing and Catalog Development. Prior to joining
Talbots, she served as Senior Vice President and Group Media
Director at Hill, Holliday, Connors, Cosmopulos, Inc. From 1998
to 1999, she was Vice President at McKenna Associates Corp., a
consulting firm. From 1996 to 1998, Ms. McKenna served as
Vice President of Marketing and Advertising for Hoyts Cinemas
Corporation.
Mr. OConnell joined Talbots in 1988 as Vice
President, Legal and Real Estate and Secretary, and became
Senior Vice President, Legal and Real Estate and Secretary in
1989. Prior to joining Talbots, he served as Vice President,
Group Counsel of the Specialty Retailing Group at General Mills,
Inc.
Mr. Prescott became Senior Vice President, Direct Marketing
and Customer Service in 1998. He joined Talbots in 1987 as
Manager, Direct Marketing Fulfillment. In 1988, he was promoted
to the position of Director of Marketing Fulfillment and in 1991
became Director, Customer Service and Telemarketing. In 1994, he
was promoted to the position of Vice President, Customer Service
and Telemarketing. From 1976 to 1987, he was employed by Johnny
Appleseeds, serving as manager of catalog operations and
supervising retail distribution and customer service.
Mr. Richardson joined Talbots in 1998 as Senior Vice
President, Information Services. From 1997 to 1998,
Mr. Richardson was Senior Vice President and Chief
Information Officer for Best Buy Company, Inc.
11
From 1996 to 1997, Mr. Richardson was a Product Manager for
Computer Associates International, Inc. From 1992 to 1996, he
was Senior Vice President, Information Services for Ann Taylor,
and spent 10 years with The Limited, Inc. in various
positions at Abercrombie and Fitch, Limited Stores and Lane
Bryant.
Mr. Soderholm has been Senior Vice President, Operations
since 1989. He joined Talbots in 1976 as Manager of Accounting,
was promoted to Director of Operations in 1978, and served as
Vice President, Operations from 1979 to 1989.
Mr. Stolper joined Talbots in 1989 as Vice President, Human
Resources and assumed the position of Senior Vice President,
Human Resources and Assistant Secretary later that year. From
1988 to 1989, he served as Vice President, Administration at
AEON (U.S.A.). Prior to that time, he was Vice President, Human
Resources of the Specialty Retailing Group at General Mills, Inc.
Available Information
We make available free of charge through our website,
www.talbots.com, all materials that we file electronically with
the SEC, including our annual report on Form 10-K,
quarterly reports on Form 10-Q, current reports on
Form 8-K, and amendments, filed or furnished pursuant to
Section 13(a) or 15(d) of the Securities Exchange Act of
1934 as soon as reasonably practicable after electronically
filing such materials with, or furnishing them to, the SEC.
During the period covered by this Form 10-K, we made all
such materials available through our website as soon as
reasonably practicable after filing or furnishing such materials
with the SEC.
You may also read and copy any materials filed by the Company
with the SEC at the SECs Public Reference Room at
450 Fifth Street, NW, Washington, DC 20549, and you may
obtain information on the operation of the Public Reference Room
by calling the SEC at 1-800-SEC-0330. In addition, the SEC
maintains its website, www.sec.gov, that contains reports,
proxy, and information statements and other information which
the Company files electronically with the SEC.
A copy of the Companys Corporate Governance Guidance, its
Code of Business Conduct and Ethics, and the charters of the
Audit Committee, the Compensation Committee and the Corporate
Governance and Nominating Committee are posted on the
Companys website, www.talbots.com, under Investor
Relations, and are available in print to any shareholder
who requests copies by contacting Talbots Investor Relations by
calling (781) 741-4500, by writing to Investor Relations
Department, The Talbots, Inc., One Talbots Drive, Hingham, MA,
02043, or by e-mail at investor.relations@talbots.com.
Information contained on the website is not incorporated by
reference or otherwise considered part of this document.
12
The table below presents certain information relating to the
Companys properties at January 29, 2005:
| |
|
|
|
|
|
|
|
|
| |
|
Gross | |
|
|
|
|
| Location |
|
Square Feet | |
|
Primary Function |
|
Interest |
| |
|
| |
|
|
|
|
|
Hingham, Massachusetts
|
|
|
313,000 |
|
|
Company headquarters |
|
Own (44 acres) |
|
Lakeville, Massachusetts
|
|
|
933,000 |
|
|
Distribution center |
|
Own (115 acres) |
|
Tampa, Florida
|
|
|
38,437 |
|
|
Systems center |
|
Lease |
|
Knoxville, Tennessee
|
|
|
37,656 |
|
|
Telemarketing |
|
Lease |
|
New York, New York
|
|
|
41,462 |
|
|
Product development office |
|
Lease |
|
Hong Kong
|
|
|
10,455 |
|
|
Merchandise production |
|
Lease |
|
Lincoln, Rhode Island
|
|
|
9,645 |
|
|
Credit and banking facilities |
|
Lease |
|
Ontario, Canada
|
|
|
1,350 |
|
|
Canadian regional office |
|
Lease |
|
London, U.K.
|
|
|
270 |
|
|
U.K. management office |
|
Lease |
|
1,049 Stores throughout the U.S., Canada and U.K.
|
|
|
4,203,074 |
|
|
Retail stores |
|
Own and lease(a) |
|
|
| (a) |
Talbots owns the property for five of its 1,049 stores. |
The Company believes that its operating facilities and sales
offices are adequate and suitable for its current needs. To
address expected future office and distribution space needs, in
fiscal 1999 the Company completed a 75,000 square foot
expansion of its Hingham, Massachusetts offices and in fiscal
2001 completed construction on 125,000 square foot of
additional space at its Lakeville, Massachusetts distribution
facility. In 2002, the Company executed a lease for a new
facility to relocate its existing operation in Knoxville,
Tennessee. The new lease covers 37,656 square feet and the
relocation was completed in February 2004. Talbots long-term
expansion program, if successful, may require additional office
and distribution space to service its operations in the future.
At January 29, 2005, Talbots operated 1,049 stores; all but
five were leased. The leases typically provide for an initial
term between 10 and 15 years, with renewal options
permitting the Company to extend the term between five and
10 years thereafter. The Company generally has been
successful in renewing its store leases as they expire. Under
most leases, the Company pays a fixed annual base rent plus a
contingent rent (percentage rent) based on the
stores annual sales in excess of specified levels. In a
majority of leases, Talbots has a right to terminate earlier
than the specified expiration date if certain sales levels are
not achieved; such right is usually exercisable after five years
of operation. Most leases also require Talbots to pay real
estate taxes, insurance and utilities and, in shopping center
locations, to make contributions toward the shopping
centers common area operating costs and marketing
programs. Most of the Companys lease arrangements provide
for an increase in annual fixed rental payments during the lease
term.
At January 29, 2005, the current terms of Talbots store
leases (assuming solely for this purpose that the Company
exercises all lease renewal options) were as follows:
| |
|
|
|
|
| Years Lease |
|
Number of | |
| Terms Expire |
|
Store Leases(a)(b) | |
| |
|
| |
|
2005-2006
|
|
|
32 |
|
|
2007-2009
|
|
|
78 |
|
|
2010-2012
|
|
|
161 |
|
|
2013 and later
|
|
|
409 |
|
|
|
| (a) |
Certain leases have more than one store included within the
leased premises. |
|
|
|
|
(b) |
|
Includes 30 executed leases related to future stores not yet
opened at January 29, 2005. |
13
|
|
| Item 3. |
Legal Proceedings. |
Talbots is a party to certain legal actions arising in the
normal course of its business. Although the amount of any
liability that could arise with respect to these actions cannot
be accurately predicted, in the opinion of the Company, any such
liabilities individually and in the aggregate are not expected
to have a material adverse effect on the financial position,
results of operations or liquidity of Talbots.
|
|
| Item 4. |
Submission of Matters to a Vote of Security
Holders. |
No matters were submitted to a vote of security holders during
the fourth quarter of the fiscal year ended January 29,
2005.
PART II
|
|
| Item 5. |
Market for Registrants Common Equity, Related
Stockholder Matters and Issuer Purchases of Equity
Securities. |
The Companys common stock is traded on the New York Stock
Exchange under the trading symbol TLB. Information
regarding the high and low sales prices per share of common
stock in fiscal 2004 and 2003 is included in Note 17,
Quarterly Results, to the Companys
consolidated financial statements.
The payment of dividends and the amount thereof is determined by
the Board of Directors and depends upon, among other factors,
the Companys earnings, operations, financial condition,
capital requirements and general business outlook at the time
payment is considered. Information regarding the Companys
payment of dividends for fiscal 2004 and 2003 is included in
Note 17, Quarterly Results, to the
Companys consolidated financial statements.
The number of holders of record of the Companys common
stock at March 25, 2005 was 534.
A summary of the Companys stock repurchase activity under
repurchase programs, as well as under certain other equity
programs, for the thirteen weeks ended January 29, 2005 is
below:
| |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| |
|
|
|
|
|
|
|
Approximate |
| |
|
|
|
|
|
Total Number of | |
|
Dollar Value of |
| |
|
|
|
|
|
Shares Purchased as | |
|
Shares that may |
| |
|
|
|
Average Price | |
|
Part of Publicly | |
|
yet be Purchased |
| |
|
Total Number of | |
|
Paid per | |
|
Announced Plans | |
|
Under the |
| Period |
|
Shares Purchased(1) | |
|
Share | |
|
or Programs | |
|
Programs |
| |
|
| |
|
| |
|
| |
|
|
|
10/31/04 to 11/27/04
|
|
|
|
|
|
$ |
|
|
|
|
|
|
|
|
|
|
|
11/28/2004 to 1/1/05
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
1/2/05 to 1/29/05
|
|
|
3,000 |
|
|
|
0.01 |
|
|
|
|
|
|
|
|
|
| |
|
|
|
|
|
|
|
|
|
|
|
|
|
Total
|
|
|
3,000 |
|
|
$ |
0.01 |
|
|
|
|
|
|
$ |
|
|
| |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| (1) |
Repurchases were made in connection with the Companys
payment of the par value of restricted stock forfeited by
employees prior to vesting under the Companys equity
compensation plans. |
14
|
|
| Item 6. |
Selected Financial Data. |
The following selected financial data have been derived from the
Companys consolidated financial statements. Fiscal years
2000 through 2003 have been restated to reflect adjustments to
amounts previously reported as further discussed in Note 3
to the Consolidated Financial Statements. Also, certain amounts
have been reclassified as further discussed in Note 3 to
the Consolidated Financial Statements under the caption
Reclassification of Customer Loyalty Program. The
information set forth below should be read in conjunction with
Managements Discussion and Analysis of Financial
Condition and Results of Operations included under
Item 7 below and the Consolidated Financial Statements and
notes thereto included in Item 15 below.
| |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| |
|
Year Ended | |
| |
|
| |
| |
|
January 29, | |
|
January 31, | |
|
February 1, | |
|
February 2, | |
|
February 3, | |
| |
|
2005 | |
|
2004(1) | |
|
2003(1) | |
|
2002(1) | |
|
2001(1) | |
| |
|
(52 weeks) | |
|
(52 weeks) | |
|
(52 weeks) | |
|
(52 weeks) | |
|
(53 weeks) | |
| |
|
| |
|
| |
|
| |
|
| |
|
| |
| |
|
(in thousands, except per share data) | |
|
Statement of Earnings Information:
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Net sales
|
|
$ |
1,697,843 |
|
|
$ |
1,594,790 |
|
|
$ |
1,568,835 |
|
|
$ |
1,595,214 |
|
|
$ |
1,589,760 |
|
|
Net income
|
|
|
95,366 |
|
|
|
102,891 |
|
|
|
118,859 |
|
|
|
125,560 |
|
|
|
114,755 |
|
|
Net income per share
|
|
|
|
|
|
|