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SECURITIES AND EXCHANGE COMMISSION
Washington, DC 20549
Form 10-K
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ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934 |
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For the fiscal year ended December 31, 2004 |
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TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934 |
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For the transition period
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Commission file number: 000-27723
SonicWALL, Inc.
(Exact name of registrant as specified in its charter)
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California
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7372 |
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77-0270079 |
(State or other jurisdiction
of incorporation) |
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(Primary Standard Industrial
Classification Code Number) |
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(I.R.S. Employer
Identification No.) |
1143 Borregas Avenue
Sunnyvale, California 94089
(408) 745-9600
fax: (408) 745-9300
(Address, including zip code, and telephone number, including
area code, of registrants principal executive offices)
Securities registered pursuant to Section 12(b) of
the Securities Exchange Act of 1934:
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Name of Exchange on Which Registered |
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None
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None |
Securities registered pursuant to Section 12(g) of
the Securities Exchange Act of 1934:
Common Stock (no par value)
Indicate by check mark whether the registrant: (1) has
filed all reports required to be filed by Section 13 or
15(d) of the Securities Exchange Act of 1934 during the
preceding 12 months (or for such shorter period that the
registrant was required to file such reports), and (2) has
been subject to such filing requirements for the past
90 days. Yes þ No o
Indicate by check mark if disclosure of delinquent filers
pursuant to Item 405 of Regulation S-K is not
contained herein, and will not be contained, to the best of
registrants knowledge, in definitive proxy or information
statements incorporated by reference in Part III of this
Form 10-K or any amendment to this
Form 10-K. o
Indicate by check mark whether the registrant is an accelerated
filer (as defined in Rule 12b-2 of the
Act). Yes þ No o
The aggregate market value of the voting and non-voting common
equity held by non-affiliates computed by reference to the price
at which the common equity was last sold, or the average bid and
asked price of such common equity, as of the last business day
of the registrants most recently completed second fiscal
quarter for the year 2004 (June 30, 2004), was
$610,275,367. Shares of common stock held by each executive
officer and director have been excluded because such persons
may, under certain circumstances, be deemed to be affiliates.
The determination of affiliate or executive officer status is
not necessarily conclusive for other purposes.
The number of shares of the registrants common stock
outstanding on February 28, 2005 was 64,742,575.
DOCUMENTS INCORPORATED BY REFERENCE
Certain portions of the registrants proxy statement for
its 2004 annual meeting of shareholders are incorporated by
reference into Part III of this Form 10-K.
TABLE OF CONTENTS
CAUTIONARY NOTE ON FORWARD-LOOKING STATEMENTS
This Annual Report includes forward-looking
statements within the meaning of Section 27A of the
Securities Act and Section 21E of the 1934 Act. We intend
that the forward-looking statements be covered by the safe
harbor provisions for forward-looking statements in these
sections. In some cases, you can identify forward-looking
statements by terminology such as may,
will, could, expect,
plan, anticipate, believe,
estimate, predict,
potential, intend or
continue, the negative of such terms or other
comparable terminology. These statements are only predictions,
reflecting our expectations for future events or our future
financial performance. Actual events or results may differ
materially. In evaluating these statements you should
specifically consider various factors, including the risks
outlined under Risk Factors. These factors may cause
our actual results to differ materially from any forward-looking
statement.
Although we believe that the expectations reflected in the
forward-looking statements are reasonable, we cannot guarantee
future results, levels of activity, performance or achievements.
You should not place undue reliance on these forward-looking
statements, which apply only as of the date of this Annual
Report.
PART I
Overview
SonicWALL designs, develops, manufactures and sells integrated
network security, mobility, and productivity solutions for small
to medium size networks used in enterprises, e-commerce,
education, healthcare, retail point-of-sale, and government
markets. Our Internet security infrastructure products are
designed to provide secure Internet access to both wired and
wireless broadband customers, enable secure Internet-based
connectivity for distributed organizations, and process secure
transactions for enterprises and service providers. We believe
our access security appliances provide high-performance, robust,
reliable, easy-to-use and affordable Internet firewall security
and virtual private networking (VPN)
functionalities. Additionally, our Internet security products
are designed to make our customers more productive and more
mobile, while still maintaining a high level of security. As of
December 31, 2004, we have sold more than 600,000 of our
Internet security appliances worldwide. We also sell value-added
security application services for our security appliances,
including content filtering, anti-virus protection and intrusion
prevention on an annual subscription basis. In addition, we
license software packages such as our Global Management System
(GMS) and our Global VPN Client. Our Global
Management System enables distributed enterprises and service
providers to manage and monitor a large number of SonicWALL
Internet security appliances and deploy our security services
from a central location to reduce staffing requirements, speed
deployment and lower costs. Our Global VPN Client provides
mobile users with a simple, easy-to-use solution for securely
accessing the network. We also sell transaction security
products designed to provide high-performance Secure Sockets
Layer (SSL) acceleration and offloading, enabling
service providers and enterprises to deploy e-commerce and
web-based applications without degrading web server performance.
Our products and services are primarily sold, and our software
licensed, on an indirect basis through two-tiered distribution,
first to distributors and then to value-added resellers, who
then sell to end customers.
Our SonicWALL product line and associated service and software
offerings provide our customers with comprehensive integrated
security including firewall, VPN, anti-virus, intrusion
prevention, content filtering and SSL encryption and decryption
functionality, giving users affordable Internet security and
secure Internet transactions. SonicWALL delivers appliance
solutions that we believe are high-performance, easy to install
and cost-effective. With current suggested retail prices ranging
from $395 to $15,995, our products are designed to assist
customers to reduce life cycle costs for Internet security. By
using an embedded single purpose operating system and a solid
state hardware design, our products maximize reliability and
uptime. The SonicWALL access security products can be used in
networks ranging in size from one to more than 15,000 users and
are compatible with VPN technology industry standards.
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SonicWALL was initially incorporated in California in 1991 as
Sonic Systems. In August 1999, we changed our name to SonicWALL,
Inc. References in this report to we,
our, us, and the Company
refer to SonicWALL, Inc. Our principal executive offices are
located at 1143 Borregas Avenue, Sunnyvale, California
94089, and our telephone number is (408) 745-9600.
Industry Background
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Growth of Internet Usage and Acceptance |
Businesses and consumers access the Internet for a wide variety
of uses including communications, information gathering and
commerce. Businesses and enterprises of all sizes have accepted
the Internet as a critical yet affordable means of achieving
global reach and brand awareness, allowing access and shared
information among a large number of geographically dispersed
employees, customers, suppliers and business partners. The
Internet has become a particularly attractive solution for small
and medium size businesses due to its cost effectiveness and
ease-of-use. Larger enterprises also connect their internal
networks to the Internet allowing for greater and quicker
communications and expanded operations. Many of todays
larger enterprises also have branch offices, mobile workers and
telecommuters who connect electronically to the corporate office
and each other. The Internet has also become a vital tool of
information access and communication for schools, libraries,
government agencies and other institutions.
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Increasing Use of Broadband Access Technologies |
The connection speed by which individuals and businesses and
enterprises of all sizes connect to the Internet is increasing.
Small to medium enterprises, branch offices and consumers are
shifting from dial-up connections to substantially faster,
always-on broadband connections such as digital subscriber lines
(DSL) and cable Internet access. Larger enterprises
have begun to move from T1 connectivity to T3 connectivity, and
in some cases to OC-3 connectivity. These broadband connections
allow for exponentially faster Internet access among many
simultaneous users. Additionally, as Internet access speeds
increase, both network bandwidth and network traffic speeds have
significantly increased, further reflecting the ubiquity and the
importance of the Internet to business operations
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Importance of Internet Security |
We believe Internet security is essential for businesses and
enterprises due to the large amount of confidential information
transmitted or accessible over the Internet. Broadband
technologies, including DSL and cable, are always connected to
the Internet. This constant connectivity increases the risk that
confidential information and other proprietary or otherwise
sensitive information might be compromised by computer hackers,
identity thieves, disgruntled employees, contractors or
competitors. In addition, business or enterprise data and
networks become increasingly vulnerable to security threats and
sophisticated attacks as the number of connections to the
Internet increase, through satellite offices or telecommuters,
and the volume of confidential information accessible through
the Internet increases. Breaches of network security are costly
to a business, financially and from the lost productivity
resulting from network and computer down-time. We believe that
many enterprises are aware of the need to increase their network
security budget to address these concerns; thereby increasing
the confidence of users that transactions over the Internet are
secure.
The market for Internet security products includes a variety of
applications to address network vulnerabilities and protect
confidential data during transmission and access. These
applications include, among others, firewalls, VPN access
products, anti-virus solutions, intrusion prevention, content
filtering and SSL encryption.
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Acceptance of Firewall Solutions for Internet
Security |
As network connection speeds and bandwidth have increased, and
as more complex forms of data are transmitted by and within
enterprises, reliable security solutions have developed that
emphasize high rates of data transfer while maintaining the
integrity and security of network data. Enterprises of all sizes
require a broad array of high performance, cost-effective
products to secure their networks, delivering firewall protection
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and VPN connectivity to both the central office headquarters and
for the perimeter branch offices and telecommuters.
We believe that hardware-based security appliances have overcome
many of the shortcomings of software-based solutions.
Software-based security solutions can be difficult to install
and manage, often requiring dedicated and highly-skilled
in-house information technology (IT) personnel.
Additionally, software security solutions can also be difficult
to integrate within networks, often requiring installation of
dedicated server equipment and the use of complex load balancing
switches to ensure a reliable, high-speed connection. Hardware
security solutions can overcome many of these limitations by
integrating firewall, VPN, anti-virus, intrusion prevention and
content filtering into one easy-to-deploy device that is
interoperable with other Internet Protocol Security
(IPSec) devices. These hardware solutions can remain
current through automatic update services.
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Importance of Productivity and Mobility |
As security becomes a more visible component of network IT
spending, the need to demonstrate a return on investment can
influence the relative attractiveness of our solutions. This
trend among our end users has encouraged us to develop and
position our solutions to underscore productivity benefits. For
example, content filtering can be used in an office environment
to prevent employees from surfing on shopping or sports sites
during business hours in addition to blocking objectionable
material. As networks become more accessible to vendors,
suppliers, customers, partners and employees on the road or at
remote locations, the need for mobile solutions that are secure
also increases. Our approach to mobility extends from wireless
solutions to remote secure access through VPN tunnels.
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The Advent of Secure Virtual Private Networks
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Large and small enterprises utilize VPNs in the place of more
costly private, dedicated networks or leased lines. VPNs allow
for two or more individual networks to be linked creating one
large private network. The private network is
virtual because it leverages the public Internet as
the network infrastructure. Enterprises use VPNs to achieve a
variety of objectives. Telecommuters and traveling workers can
access a corporate network to work from their out-of-office
locations using remote access VPN. Satellite and branch offices
can connect to the home office network using site-to-site VPNs.
An enterprise can connect with its business partners, suppliers
and customers utilizing an Extranet VPN. These VPN connections
must be secure from unauthorized access and safe from
unauthorized alteration. To secure a VPN, information traveling
between the locations is encrypted and authenticated, typically
using the IPSec protocol. To help deliver the desired quality
and security levels, businesses and enterprises can monitor and
prioritize network traffic for business-critical applications
and allocate bandwidth for specific traffic, typically using
customer premise equipment encryption and authentication
products.
In a distributed business model, branch offices and
point-of-sale (POS) locations extend a companys reach into
key markets. To realize these benefits, the communication link
must be available at all times and be able to support the
businesses applications. VPN solutions help companies establish
centralized control over branch offices, POS locations, or
remote kiosks providing the robust security and performance
needed for business continuance. A traditional site-to-site
connection often requires the leasing of expensive, dedicated
data lines that are difficult to deploy and manage. With the
advent of affordable broadband and standards-based VPN,
organizations can deploy secure remote access via Internet
connections. With todays VPN technology and broadband
connections, enterprises of any size may use the Internet to
securely communicate with their multiple locations.
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Need for Anti-Virus, Intrusion Prevention and Content
Filtering Solutions |
In the 2004 Computer Security Institute Computer Crime and
Security Survey the two most common forms of attack or abuse
reported were virus outbreaks and insider abuse of network
access. In addition to lost productivity, companies and their
customers and partners are vulnerable to severe financial
losses. This reality has been underscored by the rapid infection
of many users through widespread and highly publicized virus
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outbreaks affecting business networks around the globe. We
believe that concerns about issues such as employee
productivity, legal liability and network bandwidth continue to
fuel the growth of content filtering. Enterprises are deploying
anti-virus protection, content filtering and intrusion
prevention solutions across the enterprise and expending
technical resources to keep these defenses updated against the
latest virus threats and objectionable or inappropriate content.
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Use of SSL to Secure E-Commerce Transactions |
SSL is the most widely used encryption technology for enabling
the secure transmission of confidential data in web
browser-based e-commerce transactions. Data encryption provided
by SSL allows e-commerce vendors to build secure systems, and
also provides the basis from which a business can build trust
with customers, suppliers, partners and employees.
The growth of e-commerce on the Internet and the need for secure
transactions has created increased loads on web servers, which
are typically equipped with general purpose central processing
units (CPUs). These servers were not designed to
handle the processing requirements of SSL transactions and as a
result, their performance, as measured by the number of
transactions per second (TPS) that can be processed
simultaneously, declines considerably with the use of SSL. The
need to improve the performance of servers processing e-commerce
transactions has typically been addressed by installing an SSL
acceleration board within the server. While these solutions
increase performance, they continue to utilize the host CPU for
a portion of the transaction processing, and therefore do not
fully optimize the servers performance. We believe a more
effective solution is to install an Internet appliance that
fully offloads and accelerates the SSL encryption and decryption
processes, thereby leaving the server free to process the
unencrypted portions of the transaction and all other traffic at
maximum performance. In addition, as enterprises utilize highly
specialized network equipment, such as content switches, load
balancers and caching appliances to provide maximum performance
for high traffic web sites and Internet applications, we believe
they are also seeking specialized products to address SSL
encryption and decryption acceleration and offloading within
these network architectures.
The SonicWALL Solutions
SonicWALL provides comprehensive Internet security solutions
that include access security and transaction security products,
value-added security applications, training, consulting and
support services. Our access security product line provides cost
effective and high performance Internet security solutions to
small, medium and large enterprise customers in commercial,
healthcare, education and government markets. Our transaction
security products enable our target enterprise and service
provider customers to process large volumes of secure
transactions using SSL technology without compromising the
performance of their e-commerce or e-business applications.
SonicWALL products are designed to provide comprehensive
Internet security for (1) networks ranging in size from one
to more than 15,000 users (2) enterprises having branch
offices, telecommuting employees or POS locations and
(3) e-commerce applications that handle millions of secure
transactions daily. Our security appliances span a wide range of
requirements, from single-user set-top appliances to
rack-mounted enterprise-class units capable of supporting
thousands of users. Our products vary to accommodate the number
of supported users, the number of transactions handled, the
number of ports and feature options such as anti-virus
protection, content filtering and intrusion prevention, as well
as management tools that enable our customers to easily manage
SonicWALL appliances installed throughout their networks. Our
transaction security products include appliance-based solutions,
which can be deployed in sophisticated networks requiring the
highest levels of transaction performance. Our SSL appliances
enable web sites to maintain performance levels while processing
a growing number of secure transactions.
In addition to serving the security needs of the small to medium
enterprises, SonicWALL access security products are sold as
security solutions for large, distributed enterprises and their
branch offices, POS locations and telecommuters. Our access
security products are designed to be compatible with industry
VPN technology
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standards. We believe SonicWALL transaction security products
provide a solution for enterprises and service providers who are
deploying high-performance e-commerce applications.
As of December 31, 2004, we have sold more than 600,000 of
our Internet security appliances worldwide. The SonicWALL
product line provides our customers with the following key
benefits:
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High-Performance, Scalable and Robust Access Security.
The SonicWALL product line provides a comprehensive integrated
security solution that includes firewall, VPN, anti-virus,
intrusion prevention and content filtering. Our access security
products protect private networks against Internet-based theft,
destruction or modification of data, and can automatically
notify customers if their network is under certain types of
attack. SonicWALL has been awarded the internationally
recognized International Computer Security Association
(ICSA) Firewall Certification. Our VPN products
enable affordable, secure communications among remote offices,
mobile employees and business partners over the Internet. Our
anti-virus services provide comprehensive virus protection with
automatic updates and minimal administration. Our content
filtering service enables customers such as businesses, schools,
government agencies and libraries to restrict access to
objectionable or inappropriate web sites. |
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High-Performance, Robust Transaction Security. The
SonicWALL product line also includes SSL acceleration and
offloading products which completely offload SSL processing,
thereby increasing server performance. This increased server
performance allows enterprises and service providers to
accelerate e-commerce transactions. By accelerating and
offloading the processing of secure e-commerce transactions, our
SSL products allow web sites to handle significantly higher
volumes of customer traffic. |
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Ease of Installation and Use. The SonicWALL product line
delivers plug-and-play appliances designed for easy
installation and use. Installation consists of connecting a
SonicWALL device between the private network and the broadband
Internet access device for our access security products and in
front of the e-commerce web server for our transaction security
products. SonicWALL products are easily configured and managed
through a web browser-based interface or through our Global
Management System. No reconfiguration of any personal computer
application is required. Our access security products are
pre-configured to interface with major Internet access
technologies, including cable, DSL, Integrated Services Design
Network (ISDN), Frame Relay and T-1 via Ethernet.
Our transaction security products are compatible with major web
server and e-commerce software products and are designed to
operate in the most sophisticated and highest traffic network
architectures. |
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Low Total Cost of Ownership. The SonicWALL product design
minimizes the purchase, installation and maintenance costs of
Internet security. The suggested retail prices of our access
security products begin at $395 and scale up with products and
features that span a wide array of customer requirements. Our
affordable, easy-to-manage Internet security appliances also
enable customers to avoid employee expenses that may otherwise
be required to implement and maintain an effective Internet
security solution. |
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Reliability. The SonicWALL product design maximizes
reliability and uptime. Our products use an embedded single
purpose operating system and a solid state hardware design. Some
competitive product offerings consist of software installed on
general-purpose host computers that use the Windows NT or
UNIX operating systems. General-purpose operating systems are
designed to run multiple applications, creating an environment
less dedicated to security. In such circumstances we believe the
probability of random system crashes may increase. Moreover,
since general-purpose computers contain many moving parts, such
as hard disk drives, floppy drives, fans and switching power
supplies, they are more prone to hardware failures over time.
Such software and hardware failures may compromise Internet
security. |
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Strategy
Our goal is to extend our leadership position by continuing the
transition to a comprehensive provider of integrated security,
productivity and mobility solutions. We plan to accomplish our
goal by focusing on Value Innovation, the process whereby we
deliver solutions with price-performance advantages.
Key elements of our strategy include:
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Global Growth. We plan to focus our investment in those
geographical areas that can return the growth rates consistent
with a global high-tech organization. Part of the global growth
initiative also includes taking advantage of supply chain
improvements wherever possible. We believe that this type of
alignment of our resources will strengthen our global position. |
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Continue to Develop New Products. We intend to use our
product design and development expertise to produce outstanding
solutions that deliver value to our end-users. |
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Continuous Cost Reduction. We anticipate that the
hardware appliance business will continue to operate under the
same economic pressures common to the IT industry generally. The
constraints include constant pressure for improved
price-performance. We intend to be vigorous in our pursuit to
lower costs in all aspects of our business. Supply chain
improvements and overall continual business process improvement
are key components of this initiative. We believe that the
associated cost reductions will strengthen our market position
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Strengthen Our Indirect Channel. Our target markets are
generally served by a two-tier distribution channel. We believe
we have successfully penetrated these markets with large scale
distributors at the hub of our model and over 10,000 value-added
resellers and systems integrators forming a distribution web
that covers over 50 countries. We intend to continue to
implement programs designed to enhance our competitive position
through distributors and value added resellers. |
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Increase Services and Software Revenue. We intend to
continue to develop new service and licensed software offerings
to generate additional revenue from our installed base and
provide additional functionality ancillary to our product sales.
We currently offer integrated gateway anti-virus, client
anti-virus, intrusion prevention and content filtering
subscription services. We also offer fee-based customer support
services and training to our customers. We have dedicated sales
and marketing personnel and programs that focus on selling these
services, as well as add-on products to our existing base of
customers. |
Products and Services
SonicWALL provides comprehensive Internet security solutions
that include access security and transaction security products,
value-added security applications, and training, consulting and
support services. Our access security product line provides cost
effective and high performance Internet security solutions to
small, medium and large enterprise customers in commercial,
healthcare, education and government markets. Our transaction
security products enable our target enterprise and service
provider customers to process large volumes of secure
transactions using SSL technology without compromising the
performance of their e-commerce or e-business applications.
Our Global Management System (GMS) enables
distributed enterprises and service providers to manage and
monitor a large number of SonicWALL Internet security appliances
and deploy our security services from a central location to
speed deployment, reduce staffing requirements and lower costs.
Access Security Features
SonicWALL access security products include high performance,
solid-state Internet security appliances are designed to provide
integrated security to meet the needs of the individual
telecommuter through a large
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distributed enterprise. SonicWALL Internet security appliances
share a common set of Internet security features that have been
tailored to meet the needs of our target markets:
Deep Packet Inspection Firewall Security. Our firewall
technology is designed to protect private networks against
Internet-based theft, destruction or modification of data, and
automatically notifies customers if their networks are under
attack. SonicWALL has been awarded the internationally
recognized ICSA Firewall Certification. In addition, the
firewall technology in our products detects and thwarts certain
denial of service attacks and deliver intelligent,
real-time network security protection against sophisticated
application layer and content-based attacks.
Internet Protocol Address Management. SonicWALL products
also include Network Address Translation (NAT) and
Dynamic Host Configuration Protocol (DHCP) client
and server capabilities. NAT allows a customer to connect
multiple users on their private network to the Internet using a
single public IP Address. DHCP Client allows the appliance to
automatically acquire its IP address settings from the Internet
Service Provider (ISP). DHCP Server allows computers
on the private network to automatically acquire IP address
settings from the appliance, simplifying client personal
computer configuration.
Web Browser-Based Management. SonicWALL appliances are
easily and securely configured and managed through a web
browser-based interface. The SonicWALL interface effectively
insulates the user from the underlying complexity of Internet
security, while providing enough flexibility to meet the diverse
needs of our customers.
Logging and Reporting. SonicWALL appliances maintain an
event log of potential security concerns, which can be viewed
with a web browser or automatically sent on a periodic basis to
any e-mail address. SonicWALL appliances notify the
administrator of high-priority security issues, such as an
attack on a server, by immediately sending an alert message to a
priority e-mail account such as an e-mail pager. SonicWALL also
provides pre-defined reports that show different views of
Internet usage, such as the most commonly accessed web sites.
Internet Gateway Appliances
SonicWALL Internet gateway appliances vary with respect to the
number of supported users, the number of ports, product
features, processor speed and scalability. During 2003 and 2004
we introduced a new generation of products for both our PRO
Series appliances as well as our TZ Series appliances.
SonicWALLs current generation line of Internet gateway
appliances includes:
SonicWALL TZ 150. This Internet security appliance
delivers layered protection to small and home offices through an
integrated deep packet inspection firewall/VPN in an
easy-to-use, low cost platform. Its compact form factor includes
a single Ethernet WAN port and four-port LAN switch, allowing
multiple devices to connect safely to the network.
SonicWALL TZ 170 and TZ 170 Wireless. This
Internet security appliance is designed to provide a total
security platform, delivering network security, flexibility and
reliability to home, small, remote and branch offices. This high
performance deep packet inspection firewall/VPN ships in
multiple node configurations and offers a choice between
absolute ease-of-use for basic networks and ultimate flexibility
for networks with more complex needs. The functionality of the
TZ 170 is extended by the integrated 5-port medium
dependent interface crossover (MDIX) switch allowing
multiple computers to be networked together. The TZ 170
Wireless provides all the same features plus wireless
connectivity over 802.11b/g ratio.
SonicWALL TZ 170 SP and TZ 170 SP Wireless.
This Internet security appliance is designed to provide a total
security platform ensuring continuous network uptime for
critical, secure data connectivity through integrated and
automated broadband and analog failover and failback
technologies. This high performance deep packet inspection
firewall/ VPN offers automated broadband-to-broadband-to-analog
WAN redundancy for unparalleled network uptime. The TZ 170
SP Wireless provides all the same features plus secure
802.11b/g wireless connectivity.
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SonicWALL PRO 1260. This Internet security appliance is
designed to provide a total security and switching platform
delivering network security and flexibility to small business
and remote office networks through an integrated deep inspection
firewall/ VPN and wire-speed 24-port, auto-MDIX Layer 2
switch.
SonicWALL PRO 2040. This Internet security appliance is
designed to provide a comprehensive network security, mobility
and productivity solution utilizing a high performance
architecture to deliver business-class firewall and VPN
performance, advanced features and configuration flexibility in
a rack-mounted appliance. The PRO 2040 includes a high
performance architecture with a deep packet inspection firewall
and 3DES/ AES VPN.
SonicWALL PRO 3060. This Internet security appliance is
designed to provide a total security platform for complex
networks, utilizing six fully configurable Ethernet interfaces
to provide cost-effective, enterprise-class firewall throughput
and VPN concentration. The PRO 3060 is powered by the
SonicOS 2.0 firmware which provides hardware fail-over,
wide-area network (WAN) ISP fail-over and an
automated secondary VPN gateway, ensuring continuous network
uptime. This product can support up to 128,000 concurrent
sessions, 25 VPN client sessions for remote users and 500
to 1,000 VPN site-to-site connections.
SonicWALL PRO 4060. This Internet security appliance is
designed to provide all of the features of the PRO 3060, but
increases the concurrent sessions to 500,000, VPN client
sessions for remote users to 1,000 and VPN site-to-site
connections to 3,000.
SonicWALL PRO 5060. This Internet security appliance is a
high performance, multi-service security gateway for
medium-to-large networks integrating gigabit-class firewall,
VPN, intrusion prevention, anti-virus and content filtering into
a single platform that is designed to be easy to install and
manage. The PRO 5060 is powered by high performance architecture
delivering 1+ Gbps deep packet inspection firewall and
500 Mbps 3DES/ AES VPN throughput.
SonicWALL Content Security Manager. We believe our
Content Security Management solutions enhance the security of
the network and the productivity of the workforce. Built on
SonicWALLs security technology, these appliance-based
solutions integrate seamlessly into virtually any network
environment to deliver scalable, cost-effective content
management. The SonicWALL Content Security Manager 2100 CF
delivers appliance-based Internet filtering that enhances
security and employee productivity, optimizes network
utilization and mitigates legal liabilities by managing access
to objectionable Web content.
Security Application and Services
SonicWALL Internet security appliances integrate seamlessly with
our line of value-added security applications to provide a
complete Internet security solution. With SonicWALLs
integrated security applications and services, we believe users
can reduce the integration and maintenance problems that often
result from sourcing, installing, and maintaining security
products and services from multiple vendors.
SonicWALL Global VPN Client. Our virtual private
networking capabilities enable affordable and secure
communications over the Internet between geographically
dispersed offices, workers and partners.
SonicWALL Content Filtering Service. Our content
filtering service enables businesses, families, schools and
libraries to control access to objectionable or inappropriate
web sites. SonicWALL can filter Internet content by uniform
resource locator (URL), keyword or application type.
We offer a content filtering subscription service that provides
a list of objectionable web sites that is automatically updated
on an hourly basis.
SonicWALL Anti-Virus. Our anti-virus subscription service
can ease the challenges of installing and maintaining anti-virus
protection throughout an enterprise and across a distributed
network. This SonicWALL service integrates with our security
appliances to deploy and maintain anti-virus software for each
user on the network without the need for desktop-by-desktop
installation, configuration and maintenance. Automatic
anti-virus updates insulate all network nodes from new virus
outbreaks.
SonicWALL Gateway Anti-Virus and Intrusion Prevention.
SonicWALL Gateway Anti-Virus and Intrusion Prevention Service
integrates gateway anti-virus and intrusion prevention to
deliver intelligent, real-
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time network security protection against sophisticated
application layer and content-based attacks. Utilizing a
configurable, high performance deep packet inspection
architecture, SonicWALL Gateway Anti-Virus and Intrusion
Prevention Service is designed to secure the network from the
core to the perimeter against a comprehensive array of dynamic
threats including viruses, worms, Trojans and software
vulnerabilities such as buffer overflows, as well as
peer-to-peer and instant messenger applications, backdoor
exploits, and other malicious code.
Transaction Security Products
Our transaction security products utilize SSL technology and
high-performance ASIC designs to provide high levels of
performance and security for businesses and service providers.
We believe SonicWALL SSL products are capable of boosting
e-commerce web site performance by offloading the processing
burden of SSL transactions. We believe SonicWALLs SSL
products deliver transaction security for the enterprise,
e-commerce and service provider markets.
SonicWALL SSL Appliances. Our SSL appliances are designed
to easily install in front of any web server or cluster tasked
with secure transaction processing. These appliances are
designed to provide web server independence to eliminate the
requirement to configure secure processing properties on the
host application. The SSL appliances include redundant power
supplies and a fail-over port for high availability SSL
processing.
Global Security Management Applications
Today, enterprises and service providers face an increasing
security management challenge resulting from geographically
distributed networks. As a distributed network grows and
branches into multiple sub-networks linked by the Internet, so
does the complexity of managing security policies. A weakness in
security implementation at any remote location can expose the
entire network infrastructure to attack.
For network administrators, managing security for distributed
networks on a site-by-site basis places a strain on resources.
Visits to remote sites to setup security, inspect security
installations, or provide training to local personnel is time
consuming, expensive and impractical. Administrators cannot be
certain that every installation in the distributed network is
complying with company security policies. To address these
realities, SonicWALLs GMS is designed to provide global
security management. This software application is designed to
provide network administrators with configuration and management
tools to globally define, distribute, enforce and deploy the
full range of security application services and upgrades for
thousands of SonicWALL Internet security appliances.
Customer Service and Technical Support
We offer our customers a complete range of support programs that
include electronic support, product maintenance and personalized
technical support services on a worldwide basis. In 2003 a
support center was opened in Bangalore, India, to supplement the
level of services we provide our global customers. We offer
direct support to customers in North America, Europe, Japan and
selected countries in Asia Pacific. Support services in other
locations are provided through SonicWALL distributors. We now
have five customer support centers located in Sunnyvale,
California; Phoenix, Arizona; Boxtel, The Netherlands; Tokyo,
Japan and Bangalore, India. Most of our technical support
function in all locations is outsourced to third party service
providers under agreements that may be cancelled upon advance
written notice of either 90 or 180 days. Outsourcing our
technical support enables us to reduce fixed overhead and
personnel costs and allows us the flexibility to meet market
demand. SonicWALL provides direct support for enterprise
customers and certain channel partners who require custom
services.
Our standard service offerings include support which is
available during normal business hours, as well as support
services with access 24 hours a day, seven days a week.
These support offerings provide replacement for failing
hardware, telephone or web-based technical support and firmware
updates. For certain large customers, SonicWALL also offers
custom support agreements that may include additional features
like dedicated technical account management, accelerated
escalation and logistical support.
9
Customers
We sell our products through distributors, resellers and
original equipment manufacturers. As of December 31, 2004,
we sold more than 600,000 Internet security appliances. The
following lists our top international and domestic distributors
based on revenues in the year ended December 31, 2004.
Top Domestic and International Distributors
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Ingram Micro |
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Tech Data |
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Securematics, Inc. |
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Alternative Technology |
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Azlan Group (UK) |
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Ideal Hardware (UK) |
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Tek Data (UK) |
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Canon Solutions (Japan) |
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Marubeni Solutions (Japan) |
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Risc Technology (France) |
End Users
Our products are sold by our channel partners to end users such
as, financial institutions, retail outlets, professional
offices, service providers, healthcare providers and educational
and other public entities.
Sales and Marketing
Our sales and marketing efforts focus on successfully
penetrating the small to medium size networks used in
enterprises, e-commerce, education, healthcare, and
retail/point-of-sale markets. Our marketing programs promote
SonicWALL brand awareness and reputation as a provider of
reliable, high-performance, easy-to-use, and affordable Internet
security appliances as well as a provider of a suite of value
added support, service and software offerings. We try to
strengthen our brand through a variety of marketing programs
which include on-going public relations, our web site,
advertising, direct mail, industry and regional trade shows and
seminars. We intend to continue expanding and strengthening our
indirect channel relationships through additional marketing
programs and increased promotional activities.
We believe that SonicWALL products are ideally suited for the
indirect channel business model. We market and sell our products
in this indirect channel through a two-tiered distribution
structure consisting of distributors and resellers in the United
States and over 50 other countries. Distributors and resellers
accounted for approximately 98% of our total revenue for the
year ended December 31, 2004. Resellers, which include
systems integrators, ISPs, dealers, mail order catalogs and
online catalogs, generally purchase our products from our
distributors and then sell our products to end-users in our
target markets.
We divide our sales organization regionally into the following
territories: the Americas; Asia Pacific (APAC); and Europe, the
Middle East and Africa (EMEA). Regional sales representatives
manage our relationships with our network of distributors,
value-added resellers and customers, help our value-added
reseller network sell and support key customer accounts, and act
as a liaison between our value-added reseller network and our
marketing organization. The regional sales representatives
primary responsibility is to help the indirect channel succeed
and grow within the territory. We also have an internal sales
staff that supports the indirect channel, and a telesales
organization whose primary responsibility is assisting our
resellers in selling products to our installed base.
Domestic Channel. In the Americas, the primary
distributors of our products to resellers are Ingram Micro and
Tech Data. Ingram Micro accounted for approximately 17% of total
revenue in 2004, 23% in 2003 and 21% in 2002. Tech Data
accounted for approximately 21% of total revenue in 2004, 20% in
2003 and 26% in 2002.
Domestic resellers receive various benefits and product
discounts depending on the level of purchase commitment and
achievement. Our standard reseller program offers access to
sales and marketing materials. Certain of our resellers qualify
for our Medallion program, which extends those benefits by
adding access to an expanded set of sales and marketing tools,
as well as priority technical support. The top level of that
program is
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the SonicWALL Gold Partner, where additional benefits such as
sales leads, access to additional discounted demonstration units
and market development funds are available.
International Channel. We believe there is a strong
international market for our products. International sales
represented approximately 30% of our total revenue in 2004, 30%
in 2003 and 34% in 2002. Sales to Japan accounted for
approximately 6%, 5% and 8% of total revenue in the years ended
December 31, 2004, 2003 and 2002, respectively.
We direct substantially all of our international resellers to
the appropriate distributor in each territory. We support our
international distributors by offering customizable marketing
materials, sales tools, leads, co-operative marketing funds,
joint advertising, discounted demonstration units and training.
We also participate in regional press tours, trade shows and
seminars.
Original Equipment Manufacturer Channel. From time to
time we may enter select original equipment manufacturer
relationships in order to take advantage of opportunities to
rapidly penetrate certain target markets. We believe these
opportunities expand our overall market while having a minor
impact on our own indirect channel sales.
Technology
We have designed our SonicWALL products using a unique
combination of proprietary and non-proprietary hardware and
software that delivers Internet security with what we believe is
excellent ease-of-use and industry-leading price/performance.
SonicWALLs line of appliance platforms is currently based
on several architectures.
SonicWALLs TZ Series appliances are based on a highly
integrated system-on-a-chip architecture which SonicWALL
purchases from a third-party. SonicWALLs PRO Series
appliances are based on an industry standard processor
architecture coupled to an auxiliary processor purchased from a
third party.
The entire SonicWALL access security product line provides the
following core features:
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Deep Packet Inspection Firewall. The core technology is
the deep packet inspection firewall software, a widely
recognized method of implementing an Internet firewall. This
software examines all layers of the packet (from the physical
layer up to application layer) and determines whether to accept
or reject the requested communication based on information
derived from previous communications and the applications in
use. Deep packet inspection dynamically adjusts based on the
changing state of the communication running across the firewall
and is invisible to users on the protected network. |
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IP Address Management. We have developed tools to manage
the complexity of IP addressing. Network Access Transmission
(NAT) allows networks to share a small number of
valid public IP addresses with an equal or larger number of
client computers on the LAN. Our DHCP Client and Server tools
allow both the firewall and the client computers behind it to
obtain their respective IP addresses dynamically from a server
and thereby eliminate the need for manual configuration. |
The SonicWALL access security product line offers the following
options for device management:
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Web Browser-Based Management Interface. We believe our
products have an intuitive and easy-to-use web-based management
interface for rapid installation, configuration, and
maintenance, without the need for a dedicated information
technology staff to install and maintain the solution. This
interface can be easily accessed from any web browser on the
internal, private network. This interface can also be accessed
remotely in a secure manner using the virtual private networking
feature described above. |
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SonicWALL Global Management System. Our global management
system, SonicWALL GMS, is an enterprise software application
that is designed to enable service providers and distributed
enterprises to manage all of their SonicWALL appliances from a
central location. SonicWALL GMS is available to use in
Windows NT, Windows 2000 and Sun Solaris operating
environments. SonicWALL GMS is |
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also compatible with leading relational database management
systems such as Oracle and Microsoft SQL Server. |
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Applications and Services |
SonicWALL Internet Security Appliances are designed to integrate
seamlessly with a complete line of value-added security services
to provide comprehensive Internet security. With
SonicWALLs integrated security services, we believe that
integration and maintenance problems that often result from
sourcing, installing, and maintaining security products from
multiple vendors are minimized. Our security services are easily
enabled on the base hardware platform via a software key.
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Content Filtering. Our Internet content filter blocks
objectionable content using a list of prohibited URLs and
keywords as well as cookies, Java and ActiveX scripts.
Subscribers to this service enable their SonicWALL appliance to
automatically download an updated URL list weekly to keep pace
with the dynamic nature of Internet content. |
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Anti-Virus. Our anti-virus subscription service is
intended to provide anti-virus protection throughout a business
and across a distributed network. This SonicWALL service
integrates with our security appliances to deploy and maintain
anti-virus software for each user on the network
without the need for desktop-by-desktop installation,
configuration and maintenance. Automatic anti-virus updates are
available for all network nodes to protect them from new virus
outbreaks. |
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Transaction Security Products |
SonicWALL transaction security products are designed to boost
web site performance by offloading SSL processing from the web
servers to a device optimized for handling SSL transactions.
SonicWALL SSL products use a powerful onboard processor with
SonicWALLs proprietary embedded operating system to
deliver a complete end-to-end security system. These products
are available in rack mount or appliance form and are designed
for data centers, e-commerce web hosting environments and
enterprise networks. These products also include a fail-over
port and redundant power supply for high availability SSL
processing.
Research and Development
We believe that our future success will depend in large part on
our ability to develop new and enhanced Internet security
solutions and our ability to meet the rapidly changing needs of
our target customers who have broadband access to the Internet.
We focus our research and development on evolving Internet
security needs. We have made substantial investments in
hardware, firmware, and software, which are critical to drive
product cost reductions and higher performance solutions.
Our research and development activities are conducted at our
principal facilities in Sunnyvale, California. In 2004, 2003 and
2002 we incurred expenses, excluding amortization of stock-based
compensation, of $23.7 million, $19.9 million and
$18.9 million, respectively, on research and development
activities.
Competition
The market for Internet security products is worldwide and
highly competitive. Competition in our market has increased over
the past year, and we expect competition to further intensify in
the future. There are few substantial barriers to entry.
Additional competition from existing competitors and new market
entrants will likely occur in the future.
Our competitors may be able to respond more quickly than we can
to new or emerging technologies and changes in customer
requirements. In addition, our current and future competitors
may integrate security products into the infrastructure of their
existing product lines, including operating systems, routers,
and browsers, in a manner that may discourage users from
purchasing the products and services we offer. Many of our
current and potential competitors have greater name recognition,
larger customer bases to leverage and greater access to
proprietary technology, and could therefore gain market share to
our detriment. In addition, our current and potential
competitors may consolidate through mergers or acquisitions or
establish cooperative
12
relationships among themselves or with third parties. These
actions may further enhance their financial, technical and other
resources. We expect additional competition as other established
and emerging companies enter the Internet security market and
new products and technologies are introduced.
Current and potential competitors in our markets include, but
are not limited to the following, all of which sell worldwide or
have a presence in most of the major markets for such products:
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enterprise firewall software vendors such as Check Point,
Microsoft and Symantec; |
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network equipment manufacturers such as Cisco Systems, Lucent
Technologies, Nortel Networks and Nokia; |
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security appliance and/or PCI card suppliers such as WatchGuard
Technologies and Juniper Networks. |
Intellectual Property
We currently rely on a combination of patent, trademark,
copyright, and trade secret laws, confidentiality provisions and
other contractual provisions to protect our intellectual
property. Despite our efforts to protect our intellectual
property, unauthorized parties may misappropriate or infringe or
misappropriate our intellectual property. We have an on-going
patent disclosure and application process and we plan to
aggressively pursue additional patent protection. Our pending
patent applications may not result in the issuance of any
patents. Even if we obtain the patents we are seeking, that will
not guarantee that our patent rights will be valuable, create a
competitive barrier, or will be free from infringement.
Furthermore, if any patent is issued, it might be invalidated or
circumvented or otherwise fail to provide us any meaningful
protection. We face additional risk when conducting business in
countries that have poorly developed or inadequately enforced
intellectual property laws. In any event, competitors may
independently develop similar or superior technologies or
duplicate the technologies we have developed, which could
substantially limit the value of our intellectual property.
U.S. Government Export Regulation Compliance
Our products are subject to federal export restrictions on
encryption strength. Federal legal requirements allow the export
of any-strength encryption to designated business sectors
overseas, including U.S. subsidiaries, banks, financial
institutions, insurance companies and health and medical end
users. We have federal export authorization that allows us to
export encryption technology to commercial entities in approved
countries. In certain instances, we require individual export
licenses. With appropriate approvals, we are able to export
strong encryption to a wide range of foreign end-users, subject
to limitations and record-keeping requirements. We require that
our distributors understand these export requirements and comply
with them in the sale and distribution of our products.
Manufacturing
We currently outsource most of our manufacturing to one contract
manufacturer, Flash Electronics, under an agreement that
specifies an initial term of one (1) year, commencing
June 4, 2004, with automatic yearly renewal terms unless
the agreement is terminated by either party upon 90 days
prior written notice. Flash Electronics manufactures our
products at its facilities in Fremont, California and near
Shanghai in the Peoples Republic of China. We outsource
the manufacturing of our TZ150 product line to SerComm
Corporation in Taiwan under a supply agreement that has an
initial term of one (1) year and automatically renews for
one (1) year terms thereafter subject to a notice of
nonrenewal upon ninety (90) days prior written notice.
Outsourcing our manufacturing enables us to reduce fixed
overhead and personnel costs and to provide flexibility in
meeting market demand.
We design and develop the key components of our products,
including printed circuit boards and software. Generally, we
determine the components that are incorporated in our products
and select the appropriate suppliers of these components.
Product testing is performed by our contract manufacturer using
tests that we specify.
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Information about Segments and Geographic Areas
Financial information relating to our segments and information
on revenues generated in different geographic areas are set
forth in Note 9, entitled Segment Reporting, of
the Notes to Consolidated Financial Statements in Part II,
Item 8 of this report. In addition, information regarding
risks attendant to our foreign operations is set forth under the
heading RISK FACTORS included later in this report.
Employees
As of December 31, 2004, we had 335 employees. Of these,
157 were employed in sales and marketing, 42 in finance and
administration, 117 in research and development and 19 in
operations. We are not party to any collective bargaining
agreements with our employees and we have not experienced any
work stoppages. We believe we have excellent relations with our
employees.
Where You Can Find More Information
We make our annual report on Form 10-K, quarterly reports
on Form 10-Q, current reports on Form 8-K, and all
amendments to such reports filed pursuant to Section 13(a)
or 15(d) of the Exchange Act, available free of charge on or
through our Internet website located at
www.sonicwall.com, as soon as reasonably practicable
after they are filed with or furnished to the SEC.
We also make available on our Internet website our Guidelines on
Significant Corporate Governance Issues, including the charters
of the Audit Committee, Compensation Committee, and Nominations
and Corporate Governance Committee of our board of directors,
the Code of Conduct for all employees and directors and our Code
of Ethics for Principal Executive and Senior Financial Officers
.. Such information is also available in print to stockholders
upon request.
14
RISK FACTORS
You should carefully review the following risks associated
with owning our common stock. Our business, operating results or
financial condition could be materially adversely affected by
any of the following risks. You should also refer to the other
information set forth in this report and incorporated by
reference herein, including our financial statements and the
related notes. Given these risks and uncertainties, readers are
cautioned not to place undue reliance on such forward-looking
statements.
Difficulty predicting our future operating results or
profitability due to volatility in general economic conditions
and the Internet security market may result in a misallocation
in spending, and a shortfall in revenues which would harm our
operating results.
Overall weakness in the general economy and volatility in the
demand for Internet security products are two of the many
factors underlying our inability to predict our revenue for a
given period. We base our spending levels for product
development, sales and marketing, and other operating expenses
largely on our expected future revenue. A large proportion of
our expenses are fixed for a particular quarter or year, and
therefore, we may be unable to implement a decrease in our
spending in time to compensate for any unexpected quarterly or
annual shortfall in revenue. As a result, any shortfall in
revenue would likely adversely affect our operating results. For
the year ended December 31, 2003, we reported a net loss of
$17.7 million. For the year ended December 31, 2004,
we reported a net loss of $1.3 million. Our accumulated
deficit as of December 31, 2004 is $125.9 million. We
do not know if we will be able to achieve profitability in the
future.
Rapid changes in technology and industry standards could
render our products and services unmarketable or obsolete, and
we may be unable to successfully introduce new products and
services.
To succeed, we must continually introduce new products and
change and improve our products in response to new competitive
product introductions, rapid technological developments and
changes in operating systems, broadband Internet access,
application and networking software, computer and communications
hardware, programming tools, computer language technology and
other security threats. Product development for Internet
security appliances requires substantial engineering time and
testing. Releasing new products, software and services
prematurely may result in quality problems, and delays may
result in loss of customer confidence and market share. In the
past, we have on occasion experienced delays in the scheduled
introduction of new and enhanced products, software and
services, and we may experience delays in the future. We may be
unable to develop new products, software and services or achieve
and maintain market acceptance of them once they have come to
market. Furthermore, when we do introduce new or enhanced
products, software and services, we may be unable to manage the
transition from previous generations of products or previous
versions of software and services to minimize disruption in
customer ordering patterns, avoid excessive inventories of older
products and deliver enough new products, software and services
to meet customer demand. If any of the foregoing were to occur,
our business could be adversely affected.
We depend on two major distributors for a significant amount
of our revenue, and if they or others cancel or delay purchase
orders, our revenue may decline and the price of our stock may
fall.
To date, sales to two distributors have accounted for a
significant portion of our revenue. In 2004, approximately 98%
of our sales were to distributors and resellers, and sales
through Ingram Micro and Tech Data accounted for approximately
17% and 21% of our revenue, respectively. In 2003, approximately
96% of our sales were to distributors and resellers, and sales
through Ingram Micro and Tech Data accounted for approximately
23% and 20% of our revenue, respectively. In 2002, approximately
91% of our sales were to distributors and resellers, and sales
through Ingram Micro and sales to Tech Data accounted for
approximately 21% and 26% of our revenue, respectively. In each
of 2004, 2003 and 2002, our top 10 customers accounted for 56%
or more of total revenues. We anticipate that sales of our
products to relatively few customers will continue to account
for a significant portion of our revenue. Although we have
limited one-year agreements with Ingram Micro and Tech Data and
certain other large distributors, these contracts are subject to
termination at any time. We cannot assure you that any of these
customers will continue to place orders with us, that orders by
these customers will continue at the levels of previous periods
or that we will be able to
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obtain large orders from new customers. If any of the foregoing
should occur, our revenues will likely decline and our business
will be adversely affected. In addition, as of December 31,
2004, Ingram Micro and Tech Data represented $815,000 and
$3.8 million, respectively of our accounts receivable
balance, constituting 6% and 26%, respectively of our total
receivables. As of December 31, 2003, Ingram Micro and Tech
Data represented approximately $1.3 million and
$1.4 million of our accounts receivable balance,
constituting 14% and 15%, of total receivables, respectively.
The failure of any of these customers to pay us in a timely
manner could adversely affect our balance sheet, our results of
operations and our creditworthiness, which could make it more
difficult to conduct business.
If we are unable to compete successfully in the highly
competitive market for Internet security products and services,
our business could be adversely affected.
The market for Internet security products is worldwide and
highly competitive. Competition in our market continues to
increase, and we expect competition to further intensify in the
future. There are few substantial barriers to entry and
additional competition from existing competitors and new market
entrants will likely occur in the future. Current and potential
competitors in our markets include, but are not limited to,
Check Point, Microsoft, Symantec, Cisco Systems, Lucent
Technologies, Nortel Networks, Nokia, WatchGuard Technologies
and Juniper Networks, all of which sell worldwide or have a
presence in most of the major markets for such products.
Competitors to date have generally targeted the security needs
of enterprises of every size with firewall, VPN and SSL products
that range in price from approximately $250 to more than
$30,000. We may experience increased competitive pressure in
some of our product lines as well as some of our software
feature sets. This increased competitive pressure may result in
both lower prices and gross margins. Many of our current or
potential competitors have longer operating histories, greater
name recognition, larger customer bases and significantly
greater financial, technical, marketing and other resources than
we do. In addition, our competitors may bundle products,
software and services that are competitive to ours with other
products, software and services that they may sell to our
current or potential customers. These customers may accept these
bundled offerings rather than separately purchasing our
offerings. If any of the foregoing were to occur, our business
could be adversely affected.
The selling prices of our solution-based product, software
and services offerings may decrease, which may reduce our gross
margins.
The average selling prices for our solution-based product,
software and services offerings may decline as a result of
competitive pricing pressures, a change in our mix of products,
software and services, anticipation of introduction of new
functionality in our products or software, promotional programs
and customers who negotiate price reductions in exchange for
longer-term purchase commitments. In addition, competition
continues to increase in the market segments in which we
participate and we expect competition to further increase in the
future, thereby leading to increased pricing pressures.
Furthermore, we anticipate that the average selling prices and
gross margins for our products will decrease over product life
cycles. We cannot assure you that we will be successful in
developing and introducing new offerings with enhanced
functionality on a timely basis, or that our product, software
and service offerings , if introduced, will enable us to
maintain our prices and gross margins at current levels. If the
price of individual products, software or services decline or if
the price of our solution-based offerings decline, our overall
revenue may decline and our operating results may be adversely
affected.
We offer retroactive price protection to our major
distributors and if we fail to balance their inventory with end
user demand for our products, our allowance for price protection
may be inadequate. This could adversely affect our results of
operations.
We provide our major distributors with price protection rights
for inventories of our products held by them. If we reduce the
list price of our products, our major distributors receive
refunds or credits from us that reduce the price of such
products held in their inventory based upon the new list price.
As of December 31, 2004, we estimated that approximately
$14.3 million of our products in our distributors
inventory are subject
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to price protection, which represented approximately 11% of our
revenue for the year ended December 31, 2004. We have
incurred approximately $98,000 of credits under our price
protection policies in 2004. Future credits for price protection
will depend on the percentage of our price reductions for the
products in inventory and our ability to manage the level of our
major distributors inventory. If future price protection
adjustments are higher than expected, our future results of
operations could be materially adversely affected.
We are dependent on international sales for a substantial
amount of our revenue. We face the risk of international
business and associated currency fluctuations, which might
adversely affect our operating results.
International revenue represented 30% of total revenue for the
year ended December 31, 2004, 30% of total revenue in 2003,
and 34% of total revenue in 2002. We expect that international
revenue will continue to represent a substantial portion of our
total revenue in the foreseeable future. Our risks of doing
business abroad include our ability to structure our
distribution relationships in a manner consistent with
marketplace requirements and on favorable terms, and if we are
unable to do so, revenue may decrease from our international
operations. Because our sales are denominated in
U.S. dollars, the weakness of a foreign countrys
currency against the dollar could increase the price of our
products in such country and reduce our product unit sales by
making our products more expensive in the local currency. A
weakened dollar could increase the cost of local operating
expenses and procurement of raw materials to the extent we must
purchase components in foreign currencies. Additionally, we have
exposures to emerging market currencies, which can have extreme
currency volatility. We are subject to the risks of conducting
business internationally, including potential foreign government
regulation of our technology, general geopolitical risks
associated with political and economic instability, changes in
diplomatic and trade relationships, and foreign countries
laws affecting the Internet generally.
Delays in deliveries from our suppliers could cause our
revenue to decline and adversely affect our results of
operations.
Our products incorporate certain components or technologies that
are available from single or limited sources of supply.
Specifically, our products rely upon components from companies
such as, Iwill, IBM, Intel, Cavium, and Broadcom. We do not have
long-term supply arrangements with any vendor, and any
disruption in the supply of these products or technologies may
adversely affect our ability to obtain necessary components or
technology for our products. If this were to happen, our product
shipments may be delayed or lost, resulting in a decline in
sales and a loss of revenue. In addition, our products utilize
components that have in the past been subject to market
shortages and price fluctuations. If we experience price
increases in our product components, we will experience declines
in our gross margin.
We depend on partners to provide us with the anti-virus and
content filtering software, and if they experience delays in
product updates or provide us with products of substandard
quality, our revenue may decline and our products are services
may become obsolete.
We have arrangements with partners to license their anti-virus
and content filtering software. Anti-virus and content filtering
revenue accounted for 10%, 6% and 7% of total revenue for the
year ended December 31, 2004, and for the years ended
December 31, 2003 and 2002, respectively. Our partners may
fail to provide us with updated products or experience delays in
providing us with updated products. In addition, our partners
may provide us with products of substandard quality. If this
happens, we may be unable to include this functionality in the
solution-based offerings that we sell to our customers and
consequently our offerings would not contain the most advanced
technology. In that event, our customers might purchase similar
offerings from one of our competitors, or sales to our customers
may be delayed. In such a case, our revenues will be adversely
affected.
17
We rely primarily on contract manufacturers for our product
manufacturing and assembly, and if these operations are
disrupted for any reason, we may not be able to ship our
products.
We outsource our hardware manufacturing and assembly to contract
manufacturers. Flash Electronics manufactures many of our
products at facilities in both the U.S. and China. Our agreement
with Flash Electronics, effective June 4, 2004, specifies
an initial term of one (1) year with automatic yearly
renewal terms unless the agreement is terminated by either party
upon 90 days prior written notice. SerComm Corporation of
Taiwan manufactures our TZ150 product line at facilities located
in Taiwan. Our agreement with SerComm, effective on
January 20, 2005, specifies an initial term of one
(1) year with automatic yearly renewal terms unless
terminated by either party upon 90 days prior written
notice. Our operations could be disrupted if we have to switch
to a replacement vendor or if our hardware supply is interrupted
for any reason. In addition, we provide forecasts of our demand
to our contract manufacturers six to nine months prior to
scheduled delivery of products to our customers. If we
overestimate our requirements, our contract manufacturers may
have excess inventory, which would increase our costs. If we
underestimate our requirements, our contract manufacturers may
have an inadequate component inventory, which could interrupt
manufacturing of our products and result in delays in shipments
and revenues. In addition, lead times for materials and
components that we order vary significantly and depend on
factors such as the specific supplier, contract terms and demand
for each component at a given time. Financial problems of our
contract manufacturers or reservation of manufacturing capacity
by other companies, in