Back to GetFilings.com



Table of Contents

 
 

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-Q

(Mark One)

     
þ
  QUARTERLY REPORT UNDER SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
   
  For the quarterly period ended March 31, 2005
 
   
o
  TRANSITION REPORT UNDER SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
   
  For the transition period from ___________________to ___________________

Commission File Number 0-25361

ONYX SOFTWARE CORPORATION

(Exact name of registrant as specified in its charter)
     
Washington
(State or other jurisdiction of
incorporation or organization)
  91-1629814
(IRS Employer
Identification No.)

1100 – 112th Avenue NE
Suite 100
Bellevue, Washington 98004
(Address of principal executive offices) (Zip code)

(425) 451-8060
(Registrant’s telephone number)

     Indicate by check mark whether the registrant (1) filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes þ No o

     Indicate by check whether the registrant is an accelerated filer (as defined in Rule 12b-2 of the Exchange Act). Yes þ No o

     The number of shares of common stock, par value $0.01 per share, outstanding on April 29, 2005 was 14,986,285

 
 

 


ONYX SOFTWARE CORPORATION

CONTENTS

         
       
    3  
    3  
    4  
    5  
    6  
    7  
    14  
    32  
    32  
    33  
    33  
    34  
 EXHIBIT 10.1
 EXHIBIT 10.2
 EXHIBIT 10.3
 EXHIBIT 10.4
 EXHIBIT 31.1
 EXHIBIT 31.2
 EXHIBIT 32.1
 EXHIBIT 32.2

2


Table of Contents

PART I—FINANCIAL INFORMATION

Item 1. Condensed Consolidated Financial Statements

CONDENSED CONSOLIDATED BALANCE SHEETS

(In thousands, except share and per share data)
(Unaudited)
                 
    December 31,     March 31,  
    2004     2005  
ASSETS
               
Current assets:
               
Cash and cash equivalents
  $ 14,393     $ 11,435  
Accounts receivable, less allowances of $494 in 2004 and $407 in 2005
    11,220       12,228  
Current deferred tax asset
    89       89  
Prepaid expenses and other
    1,968       2,286  
 
           
Total current assets
    27,670       26,038  
Property and equipment, net
    3,711       3,453  
Purchased technology, net
    4,095       3,839  
Goodwill, net
    10,306       10,050  
Deferred tax asset
    35       35  
Other assets
    450       443  
 
           
Total assets
  $ 46,627     $ 43,858  
 
           
 
               
LIABILITIES AND SHAREHOLDERS’ EQUITY
               
Current liabilities:
               
Accounts payable
  $ 1,205     $ 1,071  
Salary and benefits payable
    1,937       1,438  
Accrued liabilities
    2,453       2,925  
Income taxes payable
    217       135  
Current portion of restructuring-related liabilities
    731       547  
Term loan
    167       167  
Current portion of deferred revenue
    17,761       17,362  
 
           
Total current liabilities
    24,471       23,645  
Long-term accrued liabilities
    464       422  
Long-term deferred revenue, less current portion
    1,923       1,580  
Long-term restructuring-related liabilities—warrants
    52        
Long-term purchased technology
    1,842       1,869  
Term loan – less current portion
    222       181  
Long-term deferred rent
    450       320  
Minority interest in joint venture
    106       25  
Commitments and contingencies Shareholders’ equity:
               
Shareholders’ equity:
               
Preferred stock, $0.01 par value:
               
Authorized shares — 20,000,000; Issued and outstanding shares — none
           
Common stock, $0.01 par value:
               
Authorized shares — 80,000,000; Issued and outstanding shares — 14,615,823 in 2004 and 14,618,638 in 2005.
    144,736       144,794  
Accumulated deficit
    (130,969 )     (131,588 )
Accumulated other comprehensive income
    2,970       2,610  
 
           
Total shareholders’ equity
    16,737       15,816  
 
           
Total liabilities and shareholders’ equity
  $ 46,267     $ 43,858  
 
           

See accompanying notes to condensed consolidated financial statements.

3


Table of Contents

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(In thousands, except per share data)
(Unaudited)
                 
    Three Months Ended  
    March 31,  
    2004     2005  
Revenue:
               
License
  $ 3,619     $ 3,861  
Support and service
    10,625       10,196  
 
           
Total revenue
    14,244       14,057  
Cost of revenue:
               
License
    193       437  
Amortization of purchased technology for license
          256  
Support and service
    4,456       4,207  
 
           
Total cost of revenue
    4,649       4,900  
 
           
Gross margin
    9,595       9,157  
Operating expenses:
               
Sales and marketing
    4,777       4,416  
Research and development
    2,614       2,477  
General and administrative
    1,924       2,777  
Restructuring and other related charges
    484        
Amortization of acquisition-related intangibles
    209        
 
           
Total operating expenses
    10,008       9,670  
 
           
Loss from operations
    (413 )     (513 )
Other income (expense), net
    (193 )     (201 )
Change in fair value of outstanding warrants
    122       (2 )
 
           
Loss before income taxes
    (484 )     (716 )
Income tax provision (benefit)
    56       (19 )
Minority interest in consolidated subsidiary
    55       (78 )
 
           
Net loss
  $ (595 )   $ (619 )
 
           
Basic and diluted net loss per share
  $ (0.04 )   $ (0.04 )
 
           
 
               
Shares used in calculation of basic and diluted net loss per share
    13,982       14,618  
 
           

See accompanying notes to condensed consolidated financial statements.

4


Table of Contents

CONDENSED CONSOLIDATED STATEMENT OF SHAREHOLDERS’ EQUITY

(In thousands, except share data)
(Unaudited)
                                         
                            Accumulated        
                            Other        
    Common Stock     Accumulated     Comprehensive     Shareholders’  
    Shares     Amount     Deficit     Income     Equity  
Balance at December 31, 2004
    14,615,823     $ 144,736     $ (130,969 )   $ 2,970     $ 16,737  
Exercise of stock options
    2,815       4                   4  
Restructuring related warrants
            54                       54  
Comprehensive income (loss):
                                       
Translation loss
                      (360 )        
Net loss
                (619 )              
Total comprehensive loss
                                    (979 )
 
                             
Balance at March 31, 2005
    14,618,638     $ 144,794     $ (131,588 )   $ 2,610     $ 15,816  
 
                             

See accompanying notes to condensed consolidated financial statements.

5


Table of Contents

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(In thousands)
(Unaudited)
                 
    Three Months Ended  
    March 31,  
    2004     2005  
Operating activities:
               
Net loss to common shareholders
  $ (595 )   $ (619 )
Adjustments to reconcile net loss to net cash provided by operating activities:
               
Depreciation and amortization
    680       605  
Imputed interest expense
          27  
Deferred income taxes
    (76 )      
Change in fair value of outstanding warrants
    (122 )     2  
Loss on disposal of property, plant and equipment
          23  
Minority interest in income (loss) of consolidated subsidiary
    55       (78 )
Changes in operating assets and liabilities:
               
Accounts receivable
    1,239       (1,039 )
Other assets
    166       (311 )
Accounts payable and accrued liabilities
    337       (333 )
Restructuring-related liabilities
    (1,065 )     (184 )
Deferred revenue
    746       (742 )
Income taxes payable
    (121 )     (82 )
 
           
Net cash provided by (used in) operating activities
    1,244       (2,731 )
Investing activities:
               
Restricted cash
    420        
Purchases of property and equipment
    (149 )     (88 )
 
           
Net cash provided by (used in) investing activities
    271       (88 )
Financing activities:
               
Proceeds from exercise of stock options
    32       4  
Repayment of term loan
          (41 )
 
           
Net cash provided by (used in) financing activities
    32       (37 )
Effects of exchange rate changes on cash
    32       (102 )
Net increase (decrease) in cash and cash equivalents
    1,579       (2,958 )
Cash and cash equivalents at beginning of period
    10,127       14,393  
 
           
Cash and cash equivalents at end of period
  $ 11,706     $ 11,435  
 
           
Supplemental cash flow disclosure:
               
Interest paid
  $ 45     $ 35  
Income taxes paid (refunded), net
    (45 )     76  

See accompanying notes to condensed consolidated financial statements.

6


Table of Contents

ONYX SOFTWARE CORPORATION

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited)

1. Description of Business and Basis of Presentation

Description of the Company

Overview

     Onyx Software Corporation and subsidiaries is a leading provider of enterprise solutions that combine customer management, process management and performance management technologies to help organizations more effectively acquire, service, manage and maintain customer and partner relationships. We market our solutions to enterprises that want to integrate their business processes and functions with the help of software in order to increase their market share, enhance customer service and improve profitability. We consider our solutions to be leading edge in terms of software design and architecture. As a result, enterprises using our solutions can take advantage of lower costs, a high degree of adaptability and flexibility, and a faster deployment than what we believe is available from other suppliers in the industry. Our solutions are designed to be easy to use, widely accessible, rapidly deployable, scalable, flexible, customizable and reliable, which can result in a comparatively low total cost of ownership and rapid return on investment. Our integrated product family allows enterprises to automate the customer lifecycle, along with the associated business processes, across the entire enterprise. We offer specialized solutions directly to the market and with partners for industries such as financial services, insurance and government. Our Internet-based solutions can be easily implemented and flexibly configured to address an enterprise’s specific business needs and unique processes. We were incorporated in Washington on February 23, 1994 and maintain our headquarters in Bellevue, Washington.

Interim Financial Information

     The accompanying unaudited condensed consolidated financial statements have been prepared in conformity with accounting principles generally accepted in the United States of America for interim financial information and with the instructions for Form 10-Q and Article 10 of Regulation S-X. Accordingly, certain information and note disclosures normally included in financial statements prepared in accordance with accounting principles generally accepted in the United States of America have been condensed, or omitted, pursuant to the rules and regulations of the Securities and Exchange Commission (SEC). In the Company’s opinion, the statements include all adjustments necessary (which are of a normal and recurring nature) for a fair presentation of the results for the interim periods presented. These financial statements should be read in conjunction with the Company’s audited consolidated financial statements for the year ended December 31, 2004, included in its Form 10-K filed with the SEC on March 24, 2005. The Company’s results of operations for any interim period are not necessarily indicative of the results of operations for any other interim period or for a full fiscal year.

Reclassifications

     Certain prior period amounts have been reclassified to conform to the current period presentation, with no effect on the Company’s financial position, cash flows or net loss.

2. Summary of Significant Accounting Policies

Principles of Consolidation

     The consolidated financial statements include the accounts of the Company and its subsidiaries. All intercompany accounts and transactions have been eliminated in consolidation.

7


Table of Contents

Use of Estimates

     The preparation of financial statements in conformity with accounting principles generally accepted in the United States of America requires management to make estimates and assumptions that affect amounts reported in the financial statements. Changes in these estimates and assumptions may have a material impact on the financial statements. The Company has used estimates in determining certain provisions, including uncollectible trade accounts receivable, useful lives for property and equipment, usefulness for intangibles, tax liabilities, deferred tax valuation allowances and restructuring liabilities. The Company has also used estimates in assessing impairment of goodwill and equity investments.

Revenue Recognition

     The Company recognizes revenue in accordance with accounting standards for software companies, including Statement of Position (SOP) 97-2, “Software Revenue Recognition,” as amended by SOP 98-9, and related interpretations, including Technical Practice Aids.

     The Company generates revenue through two sources: (a) software license revenue and (b) support and service revenue. Software license revenue is generated from licensing the rights to use the Company’s products directly to end-users and indirectly through value-added resellers (VARs) and, to a lesser extent, through third-party products the Company distributes. Support and service revenue is generated from sales of customer support services, consulting services and training services performed for customers that license the Company’s products.

     License revenue is recognized when a noncancellable license agreement becomes effective as evidenced by a signed contract, the product has been shipped, the license fee is fixed or determinable, and collectibility is probable.

     In software arrangements that include rights to multiple software products and/or services, the Company allocates the total arrangement fee among each of the deliverables using the residual method, under which revenue is allocated to undelivered elements based on vendor-specific objective evidence of fair value of such undelivered elements and the residual amounts of revenue are allocated to delivered elements. Elements included in multiple-element arrangements could consist of software products, maintenance (which includes customer support services and unspecified upgrades), or consulting services. Vendor-specific objective evidence is based on the price charged when an element is sold separately or, in the case of an element not yet sold separately, the price established by authorized management, if it is probable that the price, once established, will not change once the element is sold separately.

     Standard terms for license agreements call for payment within 90 days. Probability of collection is based on the assessment of the customer’s financial condition through the review of its current financial statements or credit reports. For follow-on sales to existing customers, prior payment history is also used to evaluate probability of collection. Revenue from distribution agreements with VARs is typically recognized on the earlier of receipt of cash from the VAR or identification of an end-user. In the latter case, probability of collection is evaluated based on the creditworthiness of the VAR. The Company’s agreements with its customers and VARs do not contain product return rights.

     Revenue from maintenance arrangements is recognized ratably over the term of the contract, typically one year. Consulting revenue is primarily related to implementation services performed on a time-and-materials basis or, in certain situations, on a fixed-fee basis, under separate service arrangements. Implementation services are periodically performed under fixed-fee arrangements and, in such cases, consulting revenue is recognized as services are performed. Revenue from consulting and training services is recognized as services are performed. Standard terms for renewal of maintenance arrangements, consulting services and training services call for payment within 30 days.

     Revenue for certain long-term contracts is recognized in accordance with SOP 81-1, “Accounting for Performance of Construction-Type and Certain Production-Type Contracts” and is recognized on the percentage-of-completion method.

     Revenue consisting of fees from licenses sold together with consulting services are generally recognized upon shipment of the software, provided that the above criteria are met, payment of the license fees do not depend on the performance of the services, and the consulting services are not essential to the functionality of the licensed software. If the services are essential to the functionality of the software, or payment of the license fees depends on the performance of the services, both the software license and consulting fees are recognized under the percentage of completion method of contract accounting.

8


Table of Contents

     If the fee is not fixed or determinable, revenue is recognized as payments become due from the customer. If a nonstandard acceptance period is provided, revenue is deferred and recognized upon the earlier of customer acceptance and the expiration of the acceptance period.

Cash and Cash Equivalents

     The Company considers all highly liquid investments with a remaining maturity of three months or less at the date of purchase to be cash equivalents. At December 31, 2004 and March 31, 2005, the Company’s cash equivalents consisted of money market funds. The company had no restricted cash at December 31, 2004 or at March 31, 2005.

Stock-Based Compensation

     The Company applies the intrinsic-value-based method of accounting prescribed by Accounting Principles Board (APB) Opinion No. 25, “Accounting for Stock Issued to Employees,” and related interpretations, including Financial Accounting Standards Board (FASB) Interpretation No. 44, “Accounting for Certain Transactions Involving Stock Compensation,” an interpretation of APB Opinion No. 25, issued in March 2000, to account for its fixed-plan stock options. Under this method, compensation expense is recorded on the date of grant only if the current market price of the underlying stock exceeded the exercise price. Under APB Opinion No. 25, because the exercise price of the Company’s employee stock options generally equals the fair value of the underlying stock on the date of grant, no compensation expense is generally recognized.

     In December 2002, the FASB issued Statement of Financial Accounting Standards (SFAS) No. 148, “Accounting for Stock-Based Compensation – Transition and Disclosure.” This statement amends SFAS No. 123, “Accounting for Stock-Based Compensation” to provide alternative methods of transistion for a voluntary change to a fair-value-based method of accounting for stock-based employee compensation plans. As allowed by SFAS 148, the Company has elected to continue to apply the intrinsic-value-based method of accounting described above, and has adopted only the disclosure requirements of SFAS 148. The following table illustrates the effect on net loss had the fair-value-based method been applied to all outstanding and unvested awards in each period.

                 
    Three Months Ended March 31,  
    2004     2005  
    (In thousands, except per share data)  
Net loss:
               
As reported
  $ (595 )   $ (619 )
Add: stock-based employee expense included in reported net loss
           
Deduct: stock-based employee compensation expense determined under fair-value-based method for all awards
    (679 )     (659 )
 
           
Pro forma
  $ (1,274 )   $ (1,278 )
 
           
Net loss per share:
               
As reported
  $ (0.04 )   $ (0.04 )
Pro forma
  $ (0.09 )   $ (0.09 )

Other Comprehensive Income

     SFAS No. 130, “Reporting Comprehensive Income,” establishes standards for reporting and display of comprehensive income and its components in the financial statements. The only items of other comprehensive income (loss) that the Company currently reports are foreign currency translation adjustments. Total comprehensive loss for the three months ended March 31, 2004 and 2005 was $103,000 and $979,000, respectively, which included a translation gain (loss) of approximately $492,000 and ($360,000), respectively.

Recently Issued Accounting Pronouncements

     In December 2004, the FASB issued SFAS No. 123 (revised 2004), Share-Based Payment” (SFAS 123R). SFAS 123R will require that the compensation cost relating to share-based payment transactions be recognized in financial statements. That cost will be measured based on the fair value of the equity or liability instruments issued. SFAS 123R covers a wide range of share-based compensation arrangements, including share options, restricted share plans, performance-based awards, share appreciation rights and employee share purchase plans. SFAS 123R replaces SFAS 123, Accounting for Stock Based Compensation.” In March 2005, the SEC issued Staff Accounting Bulletin No. 107 “Share Based Payment,” which provides

9


Table of Contents

additional guidance for adoption of SFAS No 123R. SFAS 123R will be effective for the Company in the first quarter ending March 31, 2006. The Company is in the process of evaluating the impact of adopting SFAS 123R.

3. Purchased Technology

     On April 7, 2004, the Company acquired business process management technology from Visuale, Inc. in an asset acquisition valued at $4.1 million. Under the terms and conditions of the purchase agreement, the Company purchased the acquired technology with a purchase price valued at $4.1 million, including (a) an initial payment of $400,000 in cash, (b) 504,891 shares of common stock valued at $1.7 million, and (c) on the one-year anniversary of closing, a subsequent payment valued at $1.0 million, to be paid at the Company’s option in either cash or stock. In April of 2005, the Company issued 367,647 shares of common stock to Visuale, Inc. in fulfillment of the one-year anniversary payment obligation. The number of shares was calculated based on the average closing price of the Company’s stock on the 15 trading days prior to issuance. In addition, the Company agreed to make royalty payments for a period of four years to Visuale on sales of certain Company products incorporating the acquired technology, with a guaranteed minimum royalty payment in each of the third and fourth years following closing of $500,000. The Company also assumed employee liabilities of $115,000 and incurred professional fees associated with the acquisition of $155,000. The above future payments have been recorded on the balance sheet as purchased technology obligations net of imputed interest in long-term liabilities. The purchased technology is being amortized over four years starting from the general release of the product, while the imputed interest is being amortized on a straight-line basis, which approximates the effective interest method, as interest expense. The Company amortized $256,000 of the purchased technology to cost of licenses during the first quarter of 2005.

4. Restructuring and Other Related Charges

     Restructuring and other related charges represent the Company’s efforts to reduce its overall cost structure. During 2004, the Company recorded approximately $442,000 in restructuring and other related charges. No restructuring charges were recorded during the first quarter of 2005.

     The components of the first quarter 2005 roll-forward of the related liability are as follows (in thousands):

                                 
                    Cash        
                    Payments,        
                    Write -        
    Balance at             offs        
    December 31,     Fair Value     and     Balance at  
    2004     Adjustment     Reclassifications     March 31, 2005  
Excess facilities
  $ 731     $     $ (184 )   $ 547  
Excess facilities – warrants
    52       2     $ (54 )     0  
 
                       
Total
  $ 783     $ 2     $ (238 )   $ 547  
 
                       

     As part of the restructuring in 2002 the Company issued three five-year warrants in January 2003 for the purchase of up to an aggregate of 198,750 shares of the Company’s common stock at prices ranging from $10.38 to $13.84 per share. If the Company had either a change of control or issued securities with rights and preferences superior to the Company’s common stock before January 2005, the warrant holder would have had the option of canceling any unexercised warrants and receiving a cash cancellation payment aggregating $3.2 million. In January 2005, the contingent cash payment options expired as the company had neither undergone a change in control nor issued securities with rights and preferences superior to the Company’s common stock.

     The warrant value as of December 31, 2002 was estimated at $920,000 based on (a) the estimated value of the warrants using the Black-Scholes model with an expected dividend yield of 0.0%, a risk-free interest rate of 5.0%, volatility of 85% and an expected life of five years and (b) the estimated value of the cash cancellation payments in the event of a change in control. Prior to the expiration of the contingent cash payment, the warrants were subject to variable accounting and the Company was required to mark the warrants to market at each reporting period.

     The Company estimated the fair value of the warrants on the date of expiration of the contingent cash payment to be $54,000 based on the Black-Scholes model with an expected dividend yield of 0.0%, a risk-free interest rate of 3.3%, volatility of 56% and an expected life of three years. During the first quarter of 2005, the Company reclassified the warrant value into

10


Table of Contents

equity as the contingent cash payment options had expired as the company had neither undergone a change in control nor issued securities with rights and preferences superior to the Company’s common stock.

     The Company also entered into a registration rights agreement with the warrant holder, pursuant to which the Company filed a registration statement on February 14, 2003 covering the resale of the shares of the Company’s common stock subject to purchase under the warrants.

     The accounting for excess facilities is complex and requires judgment and as a consequence adjustments may be required to the Company’s restructuring-related liabilities. Restructuring-related liabilities totaled $547,000 at March 31, 2005 and future cash outlays are anticipated through March 2006 unless estimates and assumptions change.

5. Loss Per Share

     Basic loss per share is computed by dividing net loss available to common shareholders by the weighted average number of common shares outstanding for the period. Diluted loss per share reflects the potential dilution of securities by including other common stock equivalents, including stock options and convertible preferred stock, in the weighted average number of common shares outstanding for a period, if dilutive.

                 
    Three Months Ended  
    March 31,  
    2004     2005  
    (In thousands, except  
    per share data)  
Net loss (A)
  $ (595 )   $ (619 )
 
           
Weighted average number of common shares (B)
    13,982       14,618  
Effect of dilutive securities:
               
Stock options
    *       *  
Warrants
    **     **
 
           
Adjusted weighted average shares (C)
    13,982       14,618  
 
           
Loss per share:
               
Basic (A)/(B)
  $ (0.04 )   $ (0.04 )
Diluted (A)/(C)
  $ (0.04 )   $ (0.04 )


*   The effect of stock options are excluded from the computation of diluted earnings per share because the effects are antidilutive. Outstanding stock options of 3,074,610 and 4,344,542 at March 31, 2004 and 2005, respectively, were excluded from the computation of diluted earnings per share because their effect was antidilutive. Outstanding options will be included in the computation of diluted earnings per share in future periods to the extent their effects are dilutive. If the Company had been profitable during any of the periods reported, based on the average price of the Company’s common stock during each period using the treasury stock method, the approximate number of dilutive options included in the computation of diluted earnings per share would have been 94,000 shares for the three months ended March 31, 2004 and 78,000 shares for the three months ended March 31, 2005.
 
**   In January 2003, the Company issued warrants to purchase 198,750 shares of its common stock at exercise prices ranging from $10.38 to $13.84 per share in connection with the termination of excess facilities. There were no warrants outstanding prior to January 2003. Outstanding warrants were excluded from the computation of diluted earnings per share for the three months ended March 31, 2004 and 2005 because their effect was antidilutive. Outstanding warrants will be included in the computation of diluted earnings per share in future periods to the extent their effects are dilutive.

6. Line of Credit

     Under the loan and security agreements with Silicon Valley Bank, or SVB, the Company has an $8.0 million working capital revolving line of credit and a $500,000 term loan facility. The $8.0 million working capital revolving line of credit is split between a $6.0 million domestic facility and a $2.0 million Export Import Bank of the United States, or Exim Bank, facility. All of the facilities are secured by accounts receivable, property and equipment and intellectual property. The domestic facility allows the Company to borrow up to the lesser of (a) 70% of eligible domestic and individually approved foreign

11


Table of Contents

accounts receivable and (b) $6.0 million. The Exim Bank facility allows the Company to borrow up to the lesser of (a) 75% of eligible foreign accounts receivable and (b) $2.0 million. The amount available to borrow under the working capital revolving line of credit is reduced by reserves for outstanding standby letters of credit issued by SVB on the Company’s behalf and 50% of any borrowings under the term loan facility. If the calculated borrowing base falls below the reserves, SVB may require the Company to cash secure the amount by which the reserves exceed the borrowing base. Based on this calculation, no restriction on cash was required under the loan agreement as of March 31, 2005. Due to the variability in the Company’s borrowing base, the Company may be subject to restrictions on its cash at various times throughout the year. Any borrowings will bear interest at SVB’s prime rate, which was 5.75% as of March 31, 2005, plus 1.5% (plus 2% for the term loan facility), subject to a minimum rate of 6.0%. The loan agreements require that the Company maintain certain financial covenants based on its adjusted quick ratio and tangible net worth. The Company was in compliance with these covenants at March 31, 2005. The Company is also prohibited under the loan and security agreements from paying dividends. The facilities expire in March 2006. At March 31, 2005, the Company had $4.9 million outstanding standby letters of credit relating to long-term lease obligations and $347,000 outstanding under the term loan facility.

7. Segment and Geographic Information

     The Company is principally engaged in the design, development, marketing and support of enterprise solutions that combine customer management, process management and performance management technologies to help organizations more effectively acquire, service, manage and maintain customer and partner relationships. Substantially all revenue results from licensing the Company’s software products and related consulting and customer support (maintenance) services. The Company’s Chief Executive Officer and Chief Financial Officer, who are the Company’s chief operating decision makers, review financial information presented on a consolidated basis, accompanied by disaggregated information about revenue by geographic region for purposes of making operating decisions and assessing financial performance. Accordingly, the Company considers itself to be in a single industry segment, specifically the license, implementation and support of its software applications, and to have only one operating segment. The Company does not prepare reports for, or measure the performance of, its individual software applications and, accordingly, the Company has not presented revenue or any other related financial information by individual software product.

     The Company evaluates the performance of its geographic regions primarily based on revenues. In addition, the Company’s assets are primarily located in its corporate office in the United States and not allocated to any specific region. The Company does not produce reports for, or measure the performance of, its geographic regions on any asset-based metrics. Therefore, geographic information is presented only for revenues. Total revenue of the North America segment, primarily relates to revenue within the United States.

     Total revenue outside of North America for the three months ended March 31, 2004 and 2005 was $5.2 million and $5.4 million, respectively.

     The following geographic information is presented for the three months ended March 31, 2004 and 2005 (in thousands):

                                 
    North     United     Rest of        
    America     Kingdom     World     Total  
Three months ended March 31, 2004:
                               
Revenue
  $ 9,044     $ 1,741     $ 3,459     $ 14,244  
Three months ended March 31, 2005:
                               
Revenue
  $ 8,611     $ 2,305     $ 3,141     $ 14,057  

8. Guarantees

     Indemnification and warranty provisions contained within our customer license and service agreements are generally consistent with those prevalent in our industry. The duration of our product warranties generally does not exceed 90 days following delivery of our products. We have not incurred significant obligations under customer indemnification or warranty provisions historically and do not expect to incur significant obligations in the future. Accordingly, we do not maintain accruals for potential customer indemnification or warranty-related obligations.

12


Table of Contents

9. Onyx Japan

     In September 2000, the Company entered into a joint venture with Softbank Investment Corporation(SoftBank), and Prime Systems Corporation to create Onyx Software Co., Ltd. (Onyx Japan), a Japanese corporation, for the purpose of distributing the Company’s technology and product offerings in Japan. In October 2000, the Company made an initial contribution of $4.3 million in exchange for 58% of the outstanding common stock of Onyx Japan. The Company’s joint venture partners invested an additional $3.1 million for the remaining 42% of the common stock of Onyx Japan. Because the Company has a controlling interest, Onyx Japan has been included in its consolidated financial statements. The minority shareholders’ interest in Onyx Japan’s earnings or losses is separately reflected in the statement of operations.

     Under the terms of the joint venture agreement, Prime Systems may, at any time, sell its shares of Onyx Japan stock to a third party, provided that it notifies the Company 90 days prior to doing so. The Company has a right of first refusal to purchase any of Prime Systems’ shares that are offered for resale at the same price for which those shares are being offered to a third party. Under the terms of an investment agreement with Softbank, Softbank also has the right to sell its shares of Onyx Japan, subject to the approval of the Board of Directors of Onyx Japan and certain conditions of the Japanese Commercial Code. Further, either the Company or Prime Systems may terminate the joint venture agreement at its discretion. If Prime Systems exercises its right of termination, the Company has the right, at its election, to either (a) buy Prime Systems’ shares at the current fair market value as determined by an appraiser or (b) force a liquidation of Onyx Japan.

     The Company has entered into a distribution agreement with Onyx Japan, which was approved by the minority shareholders, that provides the Company with a fee based on license and maintenance revenues in Japan. During the three months ended March 31 of 2004 and 2005, fees charged under this agreement were $145,000 and $225,000, respectively. The intercompany fees are eliminated in consolidation; however, the Company allocates 42% of the fees to the minority shareholders.

     The minority shareholders’ interest in Onyx Japan’s earnings or losses is accounted for in the statement of operations for each period. During the three months ended March 31, 2004 and 2005, the minority shareholders’ interest in Onyx Japan’s losses totaled $55,000 and $78,000, respectively. At March 31, 2005, the minority shareholders’ remaining interest in Onyx Japan totaled $25,000. Any future losses of Onyx Japan will be shared by the minority shareholders to the extent of its interest in the joint venture. As a result, additional Onyx Japan losses above approximately $60,000 in the aggregate will be absorbed 100% by the Company, as compared to 58% in all other periods since inception of the joint venture.

10. Liquidity

     Under the loan and security agreements with Silicon Valley Bank, or SVB, the Company has an $8.0 million working capital revolving line of credit and a $500,000 term loan facility. The $8.0 million working capital revolving line of credit is split between a $6.0 million domestic facility and a $2.0 million Export Import Bank of the United States, or Exim Bank, facility. All of the facilities are secured by accounts receivable, property and equipment and intellectual property. The domestic facility allows the Company to borrow up to the lesser of (a) 70% of eligible domestic and individually approved foreign accounts receivable and (b) $6.0 million. The Exim Bank facility allows the Company to borrow up to the lesser of (a) 75% of eligible foreign accounts receivable and (b) $2.0 million. The amount available to borrow under the working capital revolving line of credit is reduced by reserves for outstanding standby letters of credit issued by SVB on the Company’s behalf and 50% of any borrowings under the term loan facility. If the calculated borrowing base falls below the reserves, SVB may require the Company to cash secure the amount by which the reserves exceed the borrowing base. Based on this calculation, no restriction on cash was required under the loan agreement as of March 31, 2005. Due to the variability in the Company’s borrowing base, the Company may be subject to restrictions on its cash at various times throughout the year. Any borrowings will bear interest at SVB’s prime rate, which was 5.75% as of March 31, 2005, plus 1.5% (plus 2% for the term loan facility), subject to a minimum rate of 6.0%. The loan agreements require that the Company maintain certain financial covenants based on its adjusted quick ratio and tangible net worth. The Company was in compliance with these covenants at March 31, 2005. The Company is also prohibited under the loan and security agreements from paying dividends. The facilities expire in March 2006. At March 31, 2005, the Company had $4.9 million outstanding standby letters of credit relating to long-term lease obligations and $347,000 outstanding under the term loan facility.

     The Company believes that its existing cash and cash equivalents will be sufficient to meet its capital requirements for at least the next 12 months. Due to the fact that lower cash balances could negatively impact the Company’s sales efforts, the Company may seek additional funds through public or private equity financing or from other sources to fund its operations and

13


Table of Contents

pursue the Company’s growth strategy. The Company may experience difficulty in obtaining funding on favorable terms, if at all. Any financing the Company might obtain may contain covenants that restrict the Company’s freedom to operate its business or may require the Company to issue securities that have rights, preferences or privileges senior to its common stock and may dilute current shareholders’ ownership interest in the Company.

     At March 31, 2005, the Company had received cash of $936,000 as part of a fourth quarter 2004 transaction with the Queensland Government. The transaction is contingent on the achievement of two milestones: (i) an election by the Queensland Government to move forward with the project and (ii) achievement of the criteria required for acceptance of the system. In the event either of these milestones are not met, the Company is obligated to refund $936,000. No revenue has been recognized on this transaction as of March 31, 2005

11. Subsequent Events

     In April 2005 the company issued 367,467 shares of common stoc