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UNITED STATES SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
Form 10-K
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ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934 |
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For the fiscal year ended January 2, 2005 |
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OR |
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TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934 |
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For the transition period
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Commission file number 000-50763
Blue Nile, Inc.
(Exact name of registrant as specified in its charter)
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Delaware |
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91-1963165 |
(State or other jurisdiction of
incorporation or organization) |
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(I.R.S. Employer
Identification No.) |
705 Fifth Avenue South, Suite 900
Seattle, Washington 98104
(Address of principal executive offices) (Zip Code)
Registrants telephone number, including area code:
(206) 336-6700
Securities registered pursuant to Section 12(b) of the
Act:
None
Securities registered pursuant to Section 12(g) of the
Act:
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Name of Each Exchange on Which Registered |
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Common Stock, $.001 Par Value |
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The NASDAQ National Market |
Indicate by check mark whether the registrant (1) has filed
all reports required to be filed by Section 13 or 15(d) of
the Securities Exchange Act of 1934 during the preceding
12 months (or for such shorter period that the registrant
was required to file such reports), (2) has been subject to
such filing requirements for the past
90 days. YES þ NO o
Indicate by check mark if disclosure of delinquent filers
pursuant to Item 405 of Regulation S-K is not
contained herein, and will not be contained, to the best of
registrants knowledge, in definitive proxy or information
statements incorporated by reference in Part III of this
Form 10-K or any amendment to this
Form 10-K. o
Indicate by check mark whether the registrant is an accelerated
filer (as defined in Exchange Act
Rule 12b-2). YES o NO þ
The aggregate market value of the voting stock held by
nonaffiliates of the registrant at July 4, 2004 was
$332,609,493, based on a closing price of $37.43 per share,
excluding 8,770,091 shares of the registrants common
stock held by current executive officers, directors and
stockholders whose ownership exceeds 5% of common stock
outstanding at July 4, 2004.
The number of shares outstanding of the registrants common
stock as of February 27, 2005 was 17,769,037.
DOCUMENTS INCORPORATED BY REFERENCE
Portions of the Companys definitive Proxy Statement to be
filed with the Commission pursuant to Regulation 14A in
connection with the 2005 Annual Meeting of Stockholders are
incorporated by reference into Part III of this Annual
Report on Form 10-K.
Certain exhibits are incorporated herein by reference into
Part IV of this Annual Report on Form 10-K.
BLUE NILE, INC.
ANNUAL REPORT ON FORM 10-K FOR THE FISCAL YEAR ENDED
JANUARY 2, 2005
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PART I
This report contains forward-looking statements that involve
many risks and uncertainties. These statements relate to future
events and our future performance that are based on current
expectations, estimates, forecasts and projections about the
industries in which we operate and the beliefs and assumptions
of our management. In some cases, you can identify
forward-looking statements by terms such as would,
could, may, will,
should, expect, intend,
plan, anticipate, believe,
estimate, predict,
potential, targets, seek, or
continue, the negative of these terms or other
variations of such terms. In addition, any statements that refer
to projections of our future financial performance, our
anticipated growth and trends in our business and other
characterizations of future events or circumstances, are
forward-looking statements. These statements are only
predictions based upon assumptions made that are believed to be
reasonable at the time, and are subject to risk and
uncertainties. Therefore, actual events or results may differ
materially and adversely from those expressed in any
forward-looking statement. In evaluating these statements, you
should specifically consider the risks described under the
caption Risk Factors and elsewhere in this report.
These factors may cause our actual results to differ materially
from any forward-looking statements. Except as required by law,
we undertake no obligation to publicly update or revise any
forward-looking statements, whether as a result of new
information, future events or otherwise.
Overview
Blue Nile, Inc. (Blue Nile, the Company,
we, our, and us) is a
leading online retailer of high quality diamonds and fine
jewelry. We have built a well respected consumer brand by
employing an informative sales process that empowers our
customers while offering a broad selection of high quality
jewelry at competitive prices. Our primary web site at
www.bluenile.com showcases over 55,000 independently certified
diamonds and more than 1,000 styles of fine jewelry, including
rings, wedding bands, earrings, necklaces, pendants, bracelets
and watches. Blue Nile specializes in the customization of
diamond jewelry with our Build Your
Owntm
feature that offers customers the ability to customize diamond
rings, pendants and earrings. We have developed an efficient
online cost structure and a unique supply solution that
eliminates traditional layers of diamond wholesalers and
brokers, which allows us to generally purchase most of our
product offerings at lower prices by avoiding mark-ups imposed
by those intermediaries. Our supply solution generally enables
us to purchase only those diamonds that our customers have
ordered. As a result, we are able to minimize the costs
associated with carrying diamond inventory and limit our risk of
potential mark-downs.
The significant costs of diamonds and fine jewelry lead
consumers to require substantial information and trusted
guidance throughout their purchasing process. Our web site and
extensively trained customer service representatives improve the
traditional purchasing experience by providing education and
detailed product information that enable our customers to
objectively compare diamonds and fine jewelry products and make
informed decisions. Our web site features interactive search
functionality that allows our customers to quickly find the
products that meet their exact needs from our broad selection of
diamonds and fine jewelry.
Our business has grown considerably since its launch in 1999.
For the year ended January 2, 2005, we reported net sales
of $169.2 million, an increase of 31.3% from the prior
year, and net income before income taxes of $15.6 million
as compared to $11.3 million in the prior year.
Our business was incorporated in Delaware on March 18, 1999
as RockShop.com, Inc. On May 21, 1999, we purchased certain
assets of Williams & Son, Inc., a Seattle jeweler,
including a web site established by that business. In June 1999,
we changed our name to Internet Diamonds, Inc. In November 1999,
we launched the Blue Nile brand and changed our name to Blue
Nile, Inc.
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Growth Strategies
Our objective is to continue to grow our leadership position in
our core business by continuing to offer exceptional value to
our customers through supply chain efficiencies, an efficient
cost structure and a high quality customer experience. Blue Nile
is pursuing the following strategies for future growth:
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Increase Blue Nile Brand Awareness |
We continue to build the Blue Nile brand through our integrated
and cohesive marketing strategy. We have established and are
continuing to develop a brand based on trust, guidance and
value, and we believe our customers view Blue Nile as a trusted
authority on diamonds and fine jewelry. Our goal is for
consumers to seek out the Blue Nile brand whenever they purchase
high quality diamonds and fine jewelry.
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Focus on the Customer Experience |
We continue to refine the customer service we provide in every
step of the purchase process, from our web site to our customer
support and fulfillment operations. The Blue Nile customer
experience is designed to empower our customers with knowledge
and confidence as they evaluate, select and purchase diamonds
and fine jewelry.
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Increase Supply Chain Efficiencies |
We continue to build mutually beneficial supply relationships
designed to further enhance supply chain efficiencies and
provide value to both our customers and suppliers. We intend to
continue expanding our supplier network to broaden our selection
of diamonds and fine jewelry.
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Improve Operational Efficiencies |
We have established and will continue to refine our scaleable,
lower cost business model that can continue to grow with less
working capital than traditional jewelry retailers. We intend to
continue improving our profitability by leveraging our
relatively fixed cost technology and operations infrastructure
as we seek to increase our net sales.
We plan to selectively expand our jewelry offerings, in terms of
both price points and product mix, through additional customized
and non-customized products. The online nature of our business
allows us to test new products and efficiently add promising new
merchandise to our overall assortment.
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Expand into International Markets |
We intend to selectively pursue opportunities in international
markets in which we can leverage our existing infrastructure and
compelling value proposition. We plan to prioritize and pursue
these opportunities based on each markets consumer
spending on jewelry, adoption rate of online purchasing and
competitive landscape, among other factors. Blue Nile launched a
United Kingdom web site, www.bluenile.co.uk in August 2004 and
launched a Canadian web site, www.bluenile.ca, in January 2005.
Sales through these new web sites have been immaterial to date.
Blue Niles Products
Blue Niles merchandise consists of high quality diamonds
and fine jewelry, with a particular focus on engagement diamonds
and settings. We currently have relationships with multiple
suppliers from whom we source our diamonds. Our online business
model, combined with the strength of our supplier relationships,
enables us to pursue a dynamic merchandising strategy. Our
diamond supplier relationships allow us to display
suppliers diamond inventories on the Blue Nile web site
for sale to consumers without holding the diamonds in our
inventory until the products are ordered by customers. Our
agreements with suppliers are
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typically multi-year arrangements that provide for certain
diamonds to be offered online to consumers only through the Blue
Nile web site.
Diamonds represent the most significant component of our product
offerings. While we currently offer over 55,000 independently
certified diamonds, we limit our diamond offerings to those
possessing characteristics associated with high quality
merchandise. Accordingly, we offer diamonds with specified
characteristics in the areas of shape, cut, color, clarity and
carat weight.
Customers may purchase customized diamond jewelry by selecting a
diamond and then choosing from a variety of ring, earring and
pendant settings that are designed to match the characteristics
of each individual diamond. The customized product is then
assembled and delivered to the customer, typically within four
business days.
We offer a broad range of fine jewelry products to complement
our selection of high quality customized diamond jewelry. Our
selection includes diamond, platinum, gold, pearl and sterling
silver jewelry and accessories. Our fine jewelry assortment
includes rings, wedding bands, earrings, necklaces, pendants,
bracelets and watches. We currently have relationships with
multiple fine jewelry and watch suppliers from whom we source
our jewelry and watch merchandise. In the case of fine jewelry,
unlike diamonds, we typically take products into inventory
before they are ordered by our customers.
Marketing
Blue Niles marketing strategy is designed to increase Blue
Nile brand recognition, generate consumer traffic, acquire
customers, build a loyal customer base and promote repeat
purchases. We believe our customers generally seek high quality
diamonds and fine jewelry from a trusted source in a
non-intimidating environment, where information, guidance,
reputation, convenience and value are important characteristics.
Our marketing and advertising efforts include online and offline
initiatives, which primarily consist of portals, search engines
and targeted web site advertising, affiliate programs, direct
online marketing, and public relations.
Customer Service and Support
A key element of our business strategy is our ability to provide
a high level of customer service and support. We augment our
online information resources with knowledgeable, highly trained
support staff to give customers confidence in their purchases.
Our commitment to customers is reflected in both high service
levels that are provided by our extensively trained diamond and
jewelry consultants, as well as in our guarantees and policies.
Our diamond and jewelry consultants are trained to provide
guidance on all steps in the process of buying diamonds and fine
jewelry, including, among other things, the process for
selecting an appropriate item, the purchase of that item,
financing and payment alternatives and shipping services. We
prominently display all of our guarantees and policies on our
web site to create an environment of trust. These include
policies relating to privacy, security, product availability,
pricing, shipping, refunds, exchanges and special orders.
Fulfillment Operations
Our fulfillment operations strategy is designed to enhance value
for our customers by fulfilling orders quickly, securely and
accurately. When an order for a customized diamond jewelry
setting is received, the third-party supplier who holds the
diamond in inventory generally ships it to us, or our
independent third-party jewelers, within one business day. Upon
receipt, the merchandise is sent to assembly for setting and
sizing, which is performed by our on-site jewelers or
independent third-party jewelers with whom we maintain ongoing
relationships. We, and our independent third-party jewelers,
inspect each diamond upon arrival from our suppliers as well as
each finished setting or sizing prior to shipment to a customer.
Prompt and secure delivery of our products is a high priority,
and we ship nearly all diamond and fine jewelry products via
nationally recognized carriers. Loose diamonds may be shipped by
Blue Nile or directly by our suppliers to our customers.
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Technology and Systems
Our technology systems use a combination of proprietary and
licensed technologies. We focus our internal development efforts
on creating and enhancing the features and functionality of our
web site and order processing and fulfillment systems to deliver
a high quality customer experience. We license third-party
information technology systems for our financial reporting,
inventory, order fulfillment and merchandising. We use redundant
Internet carriers to minimize downtime. Our systems are
monitored continuously using third-party software and an on-call
team is staffed to respond to any emergencies or unauthorized
access in the technology infrastructure.
Seasonality
Our business is generally affected by the seasonality of
traditional jewelry retail, with peak sales in late November and
December during the holiday shopping season. The fourth quarter
accounted for approximately 38%, 38% and 42% of our net sales in
2004, 2003 and 2002, respectively. We also have experienced
relatively higher net sales in February and May relating to
Valentines Day and Mothers Day.
Competition
The diamond and fine jewelry retail market is intensely
competitive and highly fragmented. Our primary competition comes
from online and offline retailers that offer products within the
higher value segment of the jewelry market. In the future, we
may also compete with other retailers that move into the higher
value jewelry segment. Current or potential competitors include
the following:
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independent jewelry stores; |
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retail jewelry store chains; |
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other online retailers that sell jewelry; |
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department stores, chain stores and mass retailers; |
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online auction sites; |
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catalog and television shopping retailers; and |
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discount superstores and wholesale clubs. |
In addition to these competitors, we may face competition from
suppliers of our products that decide to sell directly to our
customers, either through physical retail outlets or through an
online store.
We believe that the principal competitive factors in our market
are product selection and quality, price, customer service and
support, brand recognition, reputation, reliability and trust,
web site features and functionality, convenience and delivery
performance. We believe that we compete favorably in the market
for diamonds and fine jewelry by offering detailed product
information, broad product selection, the ability to customize
jewelry, lower pricing and knowledgeable customer support to our
customers.
Intellectual Property
We rely on general intellectual property law and contractual
restrictions and to a limited extent, copyrights and patents, to
protect our proprietary rights and technology. These contractual
restrictions include confidentiality agreements, invention
assignment agreements and nondisclosure agreements with
employees, contractors, suppliers and strategic partners.
Despite the protection of general intellectual property law and
our contractual restrictions, it may be possible for a
third-party to copy or otherwise obtain and use our intellectual
property without our authorization. In addition, we pursue the
registration of our trademarks and service marks in the U.S. and
certain other countries. However, effective intellectual
property protection may not be available in every country in
which our products and services are made available in the
future. In the United States and certain other countries, we
have registered Blue Nile, bluenile.com,
the BN logo and the Blue Nile BN stylized logo as trademarks. We
have
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also registered copyrights with respect to images and
information set forth on our web site and the computer code
incorporated in our web site and filed a U.S. patent
application relating to certain features of our web site. We
also rely on technologies that we license from third parties.
Government Regulation
We are not currently subject to direct federal, state or local
regulation other than regulations applicable to businesses
generally or directly applicable to retailing and online
commerce. However, as the Internet becomes increasingly popular,
it is possible that laws and regulations may be adopted with
respect to the Internet. These laws may cover issues such as
user privacy, freedom of expression, pricing, content and
quality of products and services, taxation, advertising,
intellectual property rights and information security. Further,
the growth of online commerce may prompt calls for more
stringent consumer protection laws. Several states have proposed
legislation to limit the uses of personal user information
gathered online or require online companies to establish privacy
policies. The Federal Trade Commission has also initiated action
against at least one online company regarding the manner in
which personal information is collected from users and provided
to third parties. The adoption of additional privacy or consumer
protection laws could create uncertainty in Internet usage and
reduce the demand for our products and services.
We are not certain how our business may be affected by the
application of existing laws governing issues such as property
ownership, copyrights, encryption and other intellectual
property issues, taxation, libel, obscenity, qualification to do
business and export or import matters. The vast majority of
these laws were adopted prior to the advent of the Internet. As
a result, they do not contemplate or address the unique issues
of the Internet and related technologies. Changes in laws
intended to address these issues could create uncertainty for
those conducting online commerce. This uncertainty could reduce
demand for our products and services or increase the cost of
doing business as a result of litigation costs or increased
fulfillment costs.
In addition, because our products and services are available
over the Internet in multiple states, certain states may claim
that we are required to qualify to do business in such state.
Currently, we are qualified to do business only in the State of
Washington. Our failure to qualify to do business in a
jurisdiction where we are required to do so could subject us to
taxes and penalties. It could also hamper our ability to enforce
contracts in these jurisdictions. The application of laws or
regulations from jurisdictions whose laws do not currently apply
to our business could harm our business and results of
operations.
Employees
At January 2, 2005, we employed 120 employees, which
included 114 full-time and six part-time employees. From
time to time, we also employ independent contractors to support
our operations. Our employees are not party to any collective
bargaining agreement, and we have never experienced an organized
work stoppage. We believe our relations with our employees are
good.
Available Information
We make available, free of charge, through our primary web site,
www.bluenile.com, our annual report on Form 10-K, quarterly
reports on Form 10-Q, current reports on
Form 8-K and any amendments to those reports, as soon as
reasonably practicable after electronically filing such material
with or furnishing it to the Securities and Exchange Commission
(SEC). Our SEC reports as well as our corporate
governance policies and code of ethics can be accessed through
the investor relations section of our web site. The information
found on our web site is not part of this or any other report
filed with or furnished to the SEC. All of the Companys
filings with the SEC may be obtained at the SECs Public
Reference Room at 450 Fifth Street, NW, Washington, DC
20549. For information regarding the operation of the SECs
Public Reference Room, please contact the SEC at 1-800-SEC-0330.
Additionally, the SEC maintains an internet site that contains
reports, proxy and information statements and other information
regarding issuers that file electronically with the SEC at
http://www.sec.gov. Amendments to,
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and waivers from, the code of ethics that applies to our
principal executive officer, principal financial officer and
principal accounting officer, or persons performing similar
functions, and that relates to any element of the code of ethics
definition enumerated in Item 406(b) of Regulation S-K
will be disclosed at the web site address provided above and, to
the extent required by applicable regulations, on a current
report on Form 8-K.
Risk Factors
You should carefully consider the risks described below and
elsewhere in this report, which could materially and adversely
affect our business, results of operations or financial
condition. In those cases, the trading price of our common stock
could decline and you may lose all or part of your investment.
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Our limited operating history makes it difficult for us to
accurately forecast net sales and appropriately plan our
expenses. |
We were formed in March 1999 and have a limited operating
history. As a result, it is difficult to accurately forecast our
net sales and plan our operating expenses. We base our current
and future expense levels on our operating forecasts and
estimates of future net sales. Net sales and operating results
are difficult to forecast because they generally depend on the
volume and timing of the orders we receive, which are uncertain.
Some of our expenses are fixed, and, as a result, we may be
unable to adjust our spending in a timely manner to compensate
for any unexpected shortfall in net sales. This inability could
cause our net income in a given quarter to be lower than
expected.
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We expect our quarterly financial results to fluctuate,
which may lead to volatility in our stock price. |
We expect our net sales and operating results to vary
significantly from quarter to quarter due to a number of
factors, including changes in:
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demand for our products; |
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our ability to attract visitors to our web sites and convert
those visitors into customers; |
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our ability to retain existing customers or encourage repeat
purchases; |
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our ability to manage our product mix and inventory; |
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wholesale diamond prices; |
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consumer tastes and preferences for diamonds and fine jewelry; |
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our ability to manage our fulfillment operations; |
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general economic conditions; |
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advertising and other marketing costs; |
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the costs to acquire diamonds and precious metals; |
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our, or our competitors, pricing and marketing strategies; |
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conditions or trends in the diamond and fine jewelry industry; |
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conditions or trends in the Internet and e-commerce
industry; and |
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costs of expanding or enhancing our technology or web sites. |
As a result of the variability of these and other factors, our
operating results in future quarters may be below the
expectations of public market analysts and investors. In this
event, the price of our common stock may decline.
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As a result of seasonal fluctuations in our net sales, our
quarterly results may fluctuate and could be below
expectations. |
We have experienced and expect to continue to experience
seasonal fluctuations in our net sales. In particular, a
disproportionate amount of our net sales has been realized
during the fourth quarter as a result of the December holiday
season, and we expect this seasonality to continue in the
future. Over 38%, 38% and 42% of our net sales in 2004, 2003 and
2002, respectively, were generated during the fourth quarter. In
anticipation of increased sales activity during the fourth
quarter, we may incur significant additional expenses, including
higher inventory of jewelry and additional staffing in our
fulfillment and customer support operations. If we were to
experience lower than expected net sales during any future
fourth quarter, it would have a disproportionately large impact
on our operating results and financial condition for that year.
We also experience considerable fluctuations in net sales in
periods preceding other special annual occasions such as
Valentines Day and Mothers Day. In the future, our
seasonal sales patterns may become more pronounced, may strain
our personnel and fulfillment activities and may cause a
shortfall in net sales as compared to expenses in a given
period, which would substantially harm our business and results
of operations.
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Our failure to acquire diamonds and fine jewelry at
commercially reasonable prices would result in higher costs and
lower net sales and damage our competitive position. |
If we are unable to acquire diamonds and fine jewelry at
commercially reasonable prices, our costs may exceed our
forecasts, our gross margins and operating results may suffer
and our competitive position could be damaged. The success of
our business model depends, in part, on our ability to offer
prices to customers that are below those of traditional jewelry
retailers. A majority of the worlds supply of rough
diamonds is controlled by a small number of diamond mining
firms. As a result, any decisions made to restrict the supply of
rough diamonds by these firms to our suppliers could
substantially impair our ability to acquire diamonds at
commercially reasonable prices, if at all. We do not currently
have any direct supply relationship with these firms nor do we
expect to enter into any such relationship in the foreseeable
future. Our ability to acquire diamonds and fine jewelry is also
substantially dependent on our relationships with various
suppliers. Approximately 25%, 36% and 45% of our payments to our
diamond and fine jewelry suppliers in 2004, 2003 and 2002,
respectively, were made to our top three suppliers. Our
inability to maintain and expand these and other future diamond
and fine jewelry supply relationships on commercially reasonable
terms or the inability of our current and future suppliers to
maintain arrangements for the supply of products sold to us on
commercially reasonable terms would substantially harm our
business and results of operations.
Suppliers and manufacturers of diamonds as well as retailers of
diamonds and diamond jewelry are vertically integrated and we
expect will continue to vertically integrate their operations
either by developing retail channels for the products they
manufacture or acquiring sources of supply, including, without
limitation, diamond mining operations for the products that they
sell. To the extent such vertical integration efforts are
successful, some of the fragmentation in the existing diamond
supply chain could be eliminated and our ability to obtain an
adequate supply of diamonds and fine jewelry from multiple
sources could be limited.
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Purchasers of diamonds and fine jewelry may not choose to
shop online, which would prevent us from increasing net
sales. |
The online market for diamonds and fine jewelry is significantly
less developed than the online market for books, music, toys and
other consumer products. If this market does not gain widespread
acceptance, our business may suffer. Our success will depend in
part on our ability to attract consumers who have historically
purchased diamonds and fine jewelry through traditional
retailers. Furthermore, we may have to incur significantly
higher and more sustained advertising and promotional
expenditures or price our products more competitively than we
currently anticipate in order to attract additional online
consumers to
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our web site and convert them into purchasing customers.
Specific factors that could prevent consumers from purchasing
diamonds and fine jewelry from us include:
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concerns about buying luxury products such as diamonds and fine
jewelry without a physical storefront, face-to-face interaction
with sales personnel and the ability to physically handle and
examine products; |
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delivery time associated with Internet orders; |
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product offerings that do not reflect consumer tastes and
preferences; |
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pricing that does not meet consumer expectations; |
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concerns about the security of online transactions and the
privacy of personal information; |
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delayed shipments or shipments of incorrect or damaged
products; and |
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inconvenience associated with returning or exchanging purchased
items. |
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We may not succeed in continuing to establish the Blue
Nile brand, which would prevent us from acquiring customers and
increasing our net sales. |
A significant component of our business strategy is the
continued establishment and promotion of the Blue Nile brand.
Due to the competitive nature of the online market for diamonds
and fine jewelry, if we do not continue to establish our brand
and branded products, we may fail to build the critical mass of
customers required to substantially increase our net sales.
Promoting and positioning our brand will depend largely on the
success of our marketing and merchandising efforts and our
ability to provide a consistent, high quality customer
experience. To promote our brand and branded products, we have
incurred and will continue to incur substantial expense related
to advertising and other marketing efforts.
A critical component of our brand promotion strategy is
establishing a relationship of trust with our customers, which
we believe can be achieved by providing a high quality customer
experience. In order to provide a high quality customer
experience, we have invested and will continue to invest
substantial amounts of resources in our web site development and
functionality, fulfillment operations and customer service
operations. Our ability to provide a high quality customer
experience is also dependent, in large part, on external factors
over which we may have little or no control, including, without
limitation, the reliability and performance of our suppliers,
third-party carriers and networking vendors. We also rely on
third parties for information, including product characteristics
and availability that we present to consumers on our web site,
which may, on occasion, be inaccurate. Our failure to provide
our customers with high quality customer experiences for any
reason could substantially harm our reputation and adversely
impact our efforts to develop Blue Nile as a trusted brand. The
failure of our brand promotion activities could adversely affect
our ability to attract new customers and maintain customer
relationships, and, as a result, substantially harm our business
and results of operations.
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We face significant competition and may be unsuccessful in
competing against current and future competitors. |
The retail jewelry industry is intensely competitive, and we
expect competition in the sale of diamonds and fine jewelry to
increase and intensify in the future. Increased competition may
result in price pressure, reduced gross margins and loss of
market share, any of which could substantially harm our business
and results of operations. Current and potential competitors
include:
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independent jewelry stores; |
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retail jewelry store chains, such as Tiffany & Co. and
Bailey Banks & Biddle; |
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other online retailers that sell jewelry, such as Amazon.com; |
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department stores, chain stores and mass retailers, such as
Nordstrom and Neiman Marcus; |
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online auction sites, such as eBay; |
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catalog and television shopping retailers, such as Home Shopping
Network and QVC; and |
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discount superstores and wholesale clubs, such as Costco
Wholesale and Wal-Mart. |
In addition to these competitors, we may face competition from
suppliers of our products that decide to sell directly to
consumers, either through physical retail outlets or through an
online store.
Many of our current and potential competitors have advantages
over us, including longer operating histories, greater brand
recognition, existing customer and supplier relationships, and
significantly greater financial, marketing and other resources.
In addition, traditional store-based retailers offer consumers
the ability to physically handle and examine products in a
manner that is not possible over the Internet as well as a more
convenient means of returning and exchanging purchased products.
Some of our competitors seeking to establish an online presence
may be able to devote substantially more resources to web site
systems development and exert more leverage over the supply
chain for diamonds and fine jewelry than we can. In addition,
larger, more established and better capitalized entities may
acquire, invest or partner with traditional and online
competitors as use of the Internet and other online services
increases. Our online competitors can duplicate many of the
products, services and content we offer, which could harm our
business and results of operations.
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In order to increase net sales and to sustain or increase
profitability, we must attract customers in a cost-effective
manner. |
Our success depends on our ability to attract customers in a
cost-effective manner. We have relationships with providers of
online services, search engines, directories and other web sites
and e-commerce businesses to provide content, advertising
banners and other links that direct customers to our web sites.
We rely on these relationships as significant sources of traffic
to our web site. Our agreements with these providers generally
have terms of one year or less. If we are unable to develop or
maintain these relationships on acceptable terms, our ability to
attract new customers would be harmed. In addition, many of the
parties with which we have online-advertising arrangements could
provide advertising services to other online or traditional
retailers, including retailers with whom we compete. As a
result, these parties may be reluctant to enter into or maintain
relationships with us. Without these relationships, traffic to
our web sites could be reduced, which would substantially harm
our business and results of operations.
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Our failure to meet customer expectations with respect to
price would adversely affect our business and results of
operations. |
Demand for our products has been highly sensitive to pricing
changes. Changes in our pricing strategies have had and may
continue to have a significant impact on our net sales, gross
margins and net income. In 2002 and 2003, we instituted retail
price reductions as part of our strategy to stimulate growth in
net sales and optimize gross profit. We may institute similar
price reductions in the future. Such price reductions may not
result in an increase in net sales or the optimization of gross
profits. In addition, many external factors, including the costs
to acquire diamonds and precious metals and our
competitors pricing and marketing strategies, can
significantly impact our pricing strategies. If we fail to meet
customer expectations with respect to price in any given period,
our business and results of operations would suffer.
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We rely exclusively on the sale of diamonds and fine
jewelry for our net sales, and demand for these products could
decline. |
Luxury products, such as diamonds and fine jewelry, are
discretionary purchases for consumers. The volume and dollar
value of such purchases may significantly decrease during
economic downturns. The success of our business depends in part
on macroeconomic factors such as employment levels, salary
levels, tax rates and credit availability, all of which affect
consumer spending and disposable income. Any reduction in
consumer spending or disposable income may affect us more
significantly than companies in other industries.
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Our net sales and results of operations are highly dependent on
the demand for diamonds and diamond jewelry, particularly
engagement rings. Should prevailing consumer tastes for diamonds
decline or customs with respect to engagement shift away from
the presentation of diamond jewelry, demand for our products
would decline and our business and results of operations would
be substantially harmed.
The significant cost of diamonds results in large part from
their scarcity. From time to time, attempts have been made to
develop and market synthetic stones and gems to compete in the
market for diamonds and diamond jewelry. We expect such efforts
to continue in the future. If any such efforts are successful in
creating widespread demand for alternative diamond products,
demand and price levels for our products would decline and our
business and results of operations would be substantially harmed.
In recent years, increasing attention has been focused on
conflict diamonds, which are diamonds extracted from
war-torn regions in Africa and sold by rebel forces to fund
insurrection. Diamonds are, in some cases, also believed to be
used to fund terrorist activities in some regions. Although we
believe that the suppliers from whom we purchase our diamonds
seek to exclude such diamonds from their inventories, we cannot
independently verify whether any diamond we offer was extracted
from these regions. Current efforts to increase consumer
awareness of this issue and encourage legislative response could
adversely affect consumer demand for diamonds.
Our jewelry offerings must reflect the tastes and preferences of
a wide range of consumers whose preferences may change
regularly. Our strategy has been to offer primarily what we
consider to be classic styles of fine jewelry, but there can be
no assurance that these styles will continue to be popular with
consumers in the future. If the styles we offer become less
popular with consumers and we are not able to adjust our
inventory in a timely manner, our net sales may decline or fail
to meet expected levels.
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The success of our business may depend on our ability to
successfully expand our product offerings. |
Our ability to significantly increase our net sales and maintain
and increase our profitability may depend on our ability to
successfully expand our product lines beyond our current
offerings. If we offer a new product category that is not
accepted by consumers, the Blue Nile brand and reputation could
be adversely affected, our net sales may fall short of
expectations and we may incur substantial expenses that are not
offset by increased net sales. Expansion of our product lines
may also strain our management and operational resources.
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If our fulfillment operations are interrupted for any
significant period of time, our business and results of
operations would be substantially harmed. |
Our success depends on our ability to successfully receive and
fulfill orders and to promptly and securely deliver our products
to our customers. Most of our inventory management, jewelry
assembly, packaging, labeling and product return processes are
performed in a single fulfillment center. This facility is
susceptible to damage or interruption from human error, fire,
flood, power loss, telecommunications failure, terrorist
attacks, acts of war, break-ins, earthquake and similar events.
We do not presently have a formal disaster recovery plan and our
business interruption insurance may be insufficient to
compensate us for losses that may occur in the event operations
at our fulfillment center are interrupted. We recently expanded
and may further expand our existing fulfillment center or
transfer our fulfillment operations to a larger fulfillment
center in the future. Any interruptions in our fulfillment
center operations for any significant period of time, including
interruptions resulting from the expansion of our existing
facility or the transfer of operations to a new facility, could
damage our reputation and brand and substantially harm our
business and results of operations.
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We rely on our suppliers, third-party carriers and
third-party jewelers as part of our fulfillment process, and
these third parties may fail to adequately serve our
customers. |
In general, we rely on our suppliers to promptly ship us
diamonds ordered by our customers. Any failure by our suppliers
to sell and ship such products to us in a timely manner will
have an adverse effect on our ability to fulfill customer orders
and harm our business and results of operations. Our suppliers,
in
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turn, rely on third-party carriers to ship diamonds to us, and
in some cases, directly to our customers. We also rely on
third-party carriers for product shipments to our customers. We
and our suppliers are therefore subject to the risks, including
employee strikes and inclement weather, associated with such
carriers abilities to provide delivery services to meet
our and our suppliers shipping needs. In addition, for
some customer orders we rely on third-party jewelers to assemble
the product. Our suppliers, third-party carriers or
third-party jewelers failure to deliver products to us or
our customers in a timely manner or to otherwise adequately
serve our customers would damage our reputation and brand and
substantially harm our business and results of operations.
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If we are unable to accurately manage our inventory of
fine jewelry, our reputation and results of operations could
suffer. |
Except for loose diamonds, substantially all of the fine jewelry
we sell is from our physical inventory. Changes in consumer
tastes for these products subject us to significant inventory
risks. The demand for specific products can change between the
time we order an item and the date we receive it. If we
under-stock one or more of our products, we may not be able to
obtain additional units in a timely manner on terms favorable to
us, if at all, which would damage our reputation and
substantially harm our business and results of operations. In
addition, if demand for our products increases over time, we may
be forced to increase inventory levels. If one or more of our
products does not achieve widespread consumer acceptance, we may
be required to take significant inventory markdowns, or may not
be able to sell the product at all, which would substantially
harm our results of operations.
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We face the risk of theft of our products from inventory
or during shipment. |
We may experience theft of our products while they are being
held in our fulfillment center or during the course of shipment
to our customers by third-party shipping carriers. We have taken
steps to prevent such theft and maintain insurance to cover
losses resulting from theft. However, if security measures fail,
losses exceed our insurance coverage or we are not able to
maintain insurance at a reasonable cost, we could incur
significant losses from theft, which would substantially harm
our business and results of operations.
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Our failure to effectively manage the growth in our
operations may prevent us from successfully expanding our
business. |
We have experienced, and in the future may experience, rapid
growth in operations, which has placed, and could continue to
place, a significant strain on our operations, services,
internal controls and other managerial, operational and
financial resources. To effectively manage future expansion, we
will need to maintain our operational and financial systems and
managerial controls and procedures, which include the following
processes:
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transaction-processing and fulfillment; |
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inventory management; |
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customer support; |
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management of multiple supplier relationships; |
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operational, financial and managerial controls; |
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reporting procedures; and |
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training, supervision, retention and management of our employees. |
If we are unable to manage future expansion, our ability to
provide a high quality customer experience could be harmed,
which would damage our reputation and brand and substantially
harm our business and results of operations.
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If the single facility where substantially all of our
computer and communications hardware is located fails, our
business, results of operations and financial condition would be
harmed. |
Our ability to successfully receive and fulfill orders and to
provide high quality customer service depends in part on the
efficient and uninterrupted operation of our computer and
communications systems. Substantially all of the computer
hardware necessary to operate our web site is located at a
single leased facility. Our systems and operations are
vulnerable to damage or interruption from human error, fire,
flood, power loss, telecommunications failure, terrorist
attacks, acts of war, break-ins, earthquake and similar events.
We do not presently have redundant systems in multiple locations
or a formal disaster recovery plan, and our business
interruption insurance may be insufficient to compensate us for
losses that may occur. In addition, our servers are vulnerable
to computer viruses, physical or electronic break-ins and
similar disruptions, which could lead to interruptions, delays,
loss of critical data, the inability to accept and fulfill
customer orders or the unauthorized disclosure of confidential
customer data. The occurrence of any of the foregoing risks
could substantially harm our business and results of operations.
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We have incurred significant operating losses in the past
and may not be able to sustain profitability in the
future. |
We experienced significant operating losses in each quarter from
our inception in 1999 through the second quarter of 2002. As a
result, our business has a limited record of profitability and
may not continue to be profitable or increase profitability. If
we are unable to acquire diamonds and fine jewelry at
commercially reasonable prices, if net sales decline or if our
expenses otherwise exceed our expectations, we may not be able
to sustain or increase profitability on a quarterly or annual
basis.
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We rely on the services of our key personnel, any of whom
would be difficult to replace. |
We rely upon the continued service and performance of key
technical, fulfillment and senior management personnel. If we
lose any of these personnel, our business could suffer. Our
future success depends on our retention of key employees,
including Mark Vadon, our Chief Executive Officer, on whom we
rely for management of our company, development of our business
strategy and management of our strategic relationships. None of
our key technical, fulfillment or senior management personnel
are bound by employment or noncompetition agreements, and, as a
result, any of these employees could leave with little or no
prior notice. In addition, other than for Mr. Vadon, we do
not have key person life insurance policies covering
any of our employees.
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Failure to adequately protect our intellectual property
could substantially harm our business and results of
operations. |
We rely on a combination of patent, trademark, trade secret and
copyright law and contractual restrictions to protect our
intellectual property. These afford only limited protection.
Despite our efforts to protect our proprietary rights,
unauthorized parties may attempt to copy aspects of our web site
features and functionality or to obtain and use information that
we consider as proprietary, such as the technology used to
operate our web site, our content and our trademarks.
We have registered Blue Nile,
bluenile.com, the BN logo and the Blue Nile BN
stylized logo as trademarks in the United States and in certain
other countries. Our competitors have, and other competitors
may, adopt service names similar to ours, thereby impeding our
ability to build brand identity and possibly leading to customer
confusion. In addition, there could be potential trade name or
trademark infringement claims brought by owners of other
registered trademarks or trademarks that incorporate variations
of the term Blue Nile or our other trademarks. Any claims or
customer confusion related to our trademarks could damage our
reputation and brand and substantially harm our business and
results of operations.
We currently hold the bluenile.com, bluenile.co.uk and
bluenile.ca Internet domain names and various other related
domain names. Domain names generally are regulated by Internet
regulatory bodies. If we lose the ability to use a domain name
in a particular country, we would be forced to either incur
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significant additional expenses to market our products within
that country, including the development of a new brand and the
creation of new promotional materials and packaging, or elect
not to sell products in that country. Either result could
substantially harm our business and results of operations. The
regulation of domain names in the United States and in foreign
countries is subject to change. Regulatory bodies could
establish additional top-level domains, appoint additional
domain name registrars or modify the requirements for holding
domain names. As a result, we may not be able to acquire or
maintain the domain names that utilize the name Blue Nile in all
of the countries in which we currently or intend to conduct
business.
Litigation or proceedings before the U.S. Patent and
Trademark Office may be necessary in the future to enforce our
intellectual property rights, to protect our trade secrets and
domain names and to determine the validity and scope of the
proprietary rights of others. Any litigation or adverse priority
proceeding could result in substantial costs and diversion of
resources and could substantially harm our business and results
of operations. Finally, we sell and intend to increasingly sell
our products internationally, and the laws of many countries do
not protect our proprietary rights to as great an extent as do
the laws of the United States.
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Assertions by third parties of infringement by us of their
intellectual property rights could result in significant costs
and substantially harm our business and results of
operations. |
Third parties have, and may in the future, assert that we have
infringed their technology or other intellectual property
rights. We cannot predict whether any such assertions or claims
arising from such assertions will substantially harm our
business and results of operations. If we are forced to defend
against any infringement claims, whether they are with or
without merit or are determined in our favor, we may face costly
litigation, diversion of technical and management personnel or
product shipment delays. Furthermore, the outcome of a dispute
may be that we would need to develop non-infringing technology
or enter into royalty or licensing agreements. Royalty or
licensing agreements, if required, may be unavailable on terms
acceptable to us, or at all.
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Increased product returns and the failure to accurately
predict product returns could substantially harm our business
and results of operations. |
We offer our customers an unconditional 30-day return policy
that allows our customers to return most products if they are
not satisfied for any reason. We make allowances for product
returns in our financial statements based on historical return
rates. Actual merchandise returns are difficult to predict and
may significantly exceed our allowances. Any significant
increase in merchandise returns above our allowances would
substantially harm our business and results of operations.
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We may be unsuccessful in expanding our operations
internationally. |
To date, we have made very limited international sales, but we
anticipate continuing to expand our international sales and
operations in the future either by expanding our local versions
of our web site for foreign markets or through acquisitions or
alliances with third parties. Any international expansion plans
we choose to undertake will require management attention and
resources and may be unsuccessful. We have minimal experience in
selling our products in international markets and in conforming
to the local cultures, standards or policies necessary to
successfully compete in those markets. We do not currently have
any overseas fulfillment or distribution or server facilities,
and we have very limited web content localized for foreign
markets and we cannot be certain that we will be able to expand
our global presence if we choose to further expand
internationally. In addition, we may have to compete with
retailers that have more experience with local markets. Our
ability to expand internationally may also be limited by the
demand for our products and the adoption of electronic commerce
in these markets. Different privacy, censorship and liability
standards and regulations and different intellectual property
laws in foreign countries may cause our business and results of
operations to suffer.
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Any future international operations may also fail to succeed due
to other risks inherent in foreign operations, including:
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the need to develop new supplier and jeweler relationships; |
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unexpected changes in international regulatory requirements and
tariffs; |
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difficulties in staffing and managing foreign operations; |
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longer payment cycles from credit card companies; |
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greater difficulty in accounts receivable collection; |
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potential adverse tax consequences; |
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lack of infrastructure to adequately conduct electronic commerce
transactions or fulfillment operations; |
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price controls or other restrictions on foreign currency; |
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difficulties in obtaining export and import licenses; and |
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greater difficulty addressing credit card fraud. |
Our failure to successfully expand our international operations
may cause our business and results of operations to suffer.
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If use of the Internet, particularly with respect to
online commerce, does not continue to increase as rapidly as we
anticipate, our business will be harmed. |
Our future net sales and profits are substantially dependent
upon the continued use of the Internet as an effective medium of
business and communication by our target customers. Internet use
may not continue to develop at historical rates and consumers
may not continue to use the Internet and other online services
as a medium for commerce. Highly publicized failures by some
online retailers to meet consumer demands could result in
consumer reluctance to adopt the Internet as a means for
commerce, and thereby damage our reputation and brand and
substantially harm our business and results of operations.
In addition, the Internet may not be accepted as a viable
long-term commercial marketplace for a number of reasons,
including:
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actual or perceived lack of security of information or privacy
protection; |
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possible disruptions, computer viruses or other damage to the
Internet servers or to users computers; and |
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excessive governmental regulation. |
Our success will depend, in large part, upon third parties
maintaining the Internet infrastructure to provide a reliable
network backbone with the speed, data capacity, security and
hardware necessary for reliable Internet access and services.
Our business, which relies on a contextually rich web site that
requires the transmission of substantial data, is also
significantly dependent upon the availability and adoption of
broadband Internet access and other high speed Internet
connectivity technologies.
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We rely on our relationship with a third-party consumer
credit company to offer financing for the purchase of our
products. |
The purchase of the diamond and fine jewelry products we sell is
a substantial expense for many of our customers. We currently
rely on our relationship with a single financial institution to
provide financing to our customers. If we are unable to maintain
this or other similar arrangements, we may not be able to offer
financing alternatives to our customers, which may reduce demand
for our products and substantially harm our business and results
of operations.
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We may undertake acquisitions to expand our business,
which may pose risks to our business and dilute the ownership of
our existing stockholders. |
A key component of our business strategy includes strengthening
our competitive position and refining the customer experience on
our web site through internal development. However, from time to
time, we may selectively pursue acquisitions of businesses,
technologies or services. Integrating any newly acquired
businesses, technologies or services may be expensive and
time-consuming. To finance any acquisitions, it may be necessary
for us to raise additional funds through public or private
financings. Additional funds may not be available on terms that
are favorable to us, and, in the case of equity financings,
would result in dilution to our stockholders. If we do complete
any acquisitions, we may be unable to operate such acquired
businesses profitably or otherwise implement our strategy
successfully. If we are unable to integrate any newly acquired
entities or technologies effectively, our business and results
of operations could suffer. The time and expense associated with
finding suitable and compatible businesses, technologies or
services could also disrupt our ongoing business and divert our
managements attention. Future acquisitions by us could
also result in large and immediate write-offs or assumptions of
debt and contingent liabilities, any of which could
substantially harm our business and results of operations. We
have no current plans, agreements or commitments with respect to
any such acquisitions.
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Our net sales may be negatively affected if we are
required to charge taxes on purchases. |
We do not collect or have imposed upon us sales or other taxes
related to the products we sell, except for certain corporate
level taxes, sales taxes with respect to purchases by customers
located in the State of Washington, and certain taxes required
to be collected on sales outside of the United States of
America. However, one or more states or foreign countries may
seek to impose sales or other tax collection obligations on us
in the future. A successful assertion by one or more states or
foreign countries that we should be collecting sales or other
taxes on the sale of our products could result in substantial
tax liabilities for past sales, discourage customers from
purchasing products from us, decrease our ability to compete
with traditional retailers or otherwise substantially harm our
business and results of operations.
Currently, decisions of the U.S. Supreme Court restrict the
imposition of obligations to collect state and local sales and
use taxes with respect to sales made over the Internet. However,
implementation of the restrictions imposed by these Supreme
Court decisions is subject to interpretation by state and local
taxing authorities. While we believe that these Supreme Court
decisions currently restrict state and local taxing authorities
outside the State of Washington from requiring us to collect
sales and use taxes from purchasers located within their
jurisdictions, taxing authorities outside the State of
Washington could disagree with our interpretation of these
decisions. Moreover, a number of states, as well as the
U.S. Congress, have been considering various initiatives
that could limit or supersede the Supreme Courts position
regarding sales and use taxes on Internet sales. If any state or
local taxing jurisdiction were to disagree with our
interpretation of the Supreme Courts current position
regarding state and local taxation of Internet sales, or if any
of these initiatives were to address the Supreme Courts
constitutional concerns and result in a reversal of its current
position, we could be required to collect sales and use taxes
from purchasers located in states other than Washington. The
imposition by state and local governments of various taxes upon
Internet commerce could create administrative burdens for us and
could decrease our future net sales.
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Government regulation of the Internet and e-commerce is
evolving and unfavorable changes could substantially harm our
business and results of operations. |
We are subject to general business regulations and laws as well
as regulations and laws specifically governing the Internet and
e-commerce. Existing and future laws and regulations may impede
the growth of the Internet or other online services. These
regulations and laws may cover taxation, restrictions on imports
and exports, customs, tariffs, user privacy, data protection,
pricing, content, copyrights, distribution, electronic contracts
and other communications, consumer protection, the provision of
online payment services, broadband residential Internet access
and the characteristics and quality of products and services. It
is not clear how existing laws governing issues such as property
ownership, sales and other taxes, libel
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and personal privacy apply to the Internet and e-commerce.
Unfavorable resolution of these issues may substantially harm
our business and results of operations.