Delaware		74-2769415
(State or other jurisdiction of incorporation or organization)		(I.R.S. Employer Identification No.)

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Part I.    Financial Information
		Item 1.		Financial Statements
				Condensed Consolidated Balance Sheets at September 30, 2002 and December 31, 2001		2
				Condensed Consolidated Statements of Operations for the three months and nine months ended September 30, 2002 and 2001		3
				Condensed Consolidated Statements of Cash Flows for the nine months ended September 30, 2002 and 2001		4
				Notes to Condensed Consolidated Financial Statements		5
		Item 2.		Management’s Discussion and Analysis of Financial Condition and Results of Operations		13
		Item 3.		Quantitative and Qualitative Disclosures about Market Risk		37
		Item 4.		Controls and Procedures		38
Part II.    Other Information
		Item 1.		Legal Proceedings		39
		Item 6.		Exhibits and Reports on Form 8-K		40
SIGNATURES						41
CERTIFICATIONS						42

		September 30, 2002			December 31, 2001
		(Unaudited)
ASSETS
Current assets:
Cash and cash equivalents		$	225,237		$	348,916
Short-term investments			109,774			42,716
Accounts receivable, net			25,635			35,477
Prepaid expenses and other current assets			5,409			4,720
Total current assets			366,055			431,829
Property and equipment, net			25,009			43,475
Investments			14,610			22,414
Goodwill, net			146,830			144,420
Other intangibles, net			802			18,791
Other assets			2,623			2,097
Total assets		$	555,929		$	663,026
LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities:
Accounts payable and accrued expenses		$	60,898		$	73,456
Deferred revenue			38,895			46,051
Current portion of capital lease obligation			326			750
Other current liabilities			5,073			5,746
Total current liabilities			105,192			126,003
Long-term liabilities, less current portion			24,785			26,722
Total liabilities			129,977			152,725
Stockholders’ equity			425,952			510,301
Total liabilities and stockholders’ equity		$	555,929		$	663,026

		Three Months Ended September 30,								Nine Months Ended September 30,
		2002				2001				2002				2001
Revenue:
Product license		$	11,354			$	40,276			$	44,455			$	132,809
Services			21,362				30,220				70,289				111,437
Total revenue			32,716				70,496				114,744				244,246
Cost of revenue:
Product license			394				1,639				1,706				4,251
Services (1)			9,701				17,021				33,728				64,476
Total cost of revenue			10,095				18,660				35,434				68,727
Gross profit			22,621				51,836				79,310				175,519
Operating expenses:
Research and development (1)			11,757				15,570				38,657				51,021
Sales and marketing (1)			16,681				44,867				64,457				147,656
General and administrative (1)			5,107				6,932				16,968				23,004
Acquisition-related and other charges			—				578				—				1,919
Business restructuring charges			18,064				—				31,872				90,658
Amortization of deferred stock compensation			137				1,731				1,210				8,533
Amortization of goodwill and other intangibles			334				125,530				15,579				376,504
Total operating expenses			52,080				195,208				168,743				699,295
Loss from operations			(29,459	)			(143,372	)			(89,433	)			(523,776	)
Other income (expense), net			(4,676	)			(4,248	)			(1,938	)			(35,900	)
Loss before provision for income taxes			(34,135	)			(147,620	)			(91,371	)			(559,676	)
Provision for income taxes			70				297				692				1,375
Net loss		$	(34,205	)		$	(147,917	)		$	(92,063	)		$	(561,051	)
Basic net loss per common share		$	(0.14	)		$	(0.61	)		$	(0.37	)		$	(2.33	)
Shares used in computing basic net loss per common share			250,112				243,930				248,741				240,895

		Three Months Ended September 30,						Nine Months Ended September 30,
		2002			2001			2002			2001
Cost of revenue—services		$	18		$	527		$	163		$	1,936
Research and development			62			496			372			2,255
Sales and marketing			40			576			390			3,127
General and administrative			17			132			285			1,215
		$	137		$	1,731		$	1,210		$	8,533

		Nine Months Ended September 30,
		2002				2001
Operating activities:
Net loss		$	(92,063	)		$	(561,051	)
Adjustments to reconcile net loss to net cash used in operating activities:
Depreciation			14,660				15,936
Noncash compensation expense			1,210				8,533
Amortization of goodwill and other intangibles			15,579				377,033
Acquisition-related and other charges (noncash)			—				207
Noncash restructuring expense			7,514				24,649
Noncash investment impairments			6,496				49,063
Loss on disposal of fixed assets			777				—
Other noncash items			(156	)			167
Changes in operating assets and liabilities			(14,025	)			49,340
Net cash used in operating activities			(60,008	)			(36,123	)
Investing activities:
Purchase of property and equipment			(4,044	)			(17,521	)
Maturity (purchase) of short-term investments, net			(67,058	)			3,740
Maturity of restricted investments			1,148				1,018
Purchase of equity securities			(1,067	)			(555	)