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SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

Form 10-Q

     
[X]
  QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
EXCHANGE ACT OF 1934
  For the Quarterly Period Ended September 30, 2004
 
   
  or
 
   
[  ]
  TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
EXCHANGE ACT OF 1934
  For the Transition period from                      to

Commission File Number 000-26241

BackWeb Technologies Ltd.

(Exact Name of Registrant as Specified in its Charter)
     
Israel   51-2198508
(State or Other Jurisdiction of   (I.R.S. Employer
Incorporation or Organization)   Identification Number)
     
10 Ha’amal Street, Park Afek, Rosh Ha’ayin, Israel   48092
(Address of Principal Executive   (Zip Code)
Offices)    

(972) 3-6118800

(Registrant’s Telephone Number, Including Area Code)

     Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes [X] No [  ]

     Indicate by check mark whether the registrant is an accelerated filer (as defined in Rule 12b-2 of the Exchange Act). Yes [  ] No [X]

     The registrant had 40,754,834 Ordinary Shares outstanding as of November 7, 2004.

 


BACKWEB TECHNOLOGIES LTD.

REPORT ON FORM 10-Q
FOR THE QUARTER ENDED SEPTEMBER 30, 2004

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 EXHIBIT 31.1
 EXHIBIT 31.2
 EXHIBIT 32.1

Cautionary Statement Regarding Forward-Looking Statements

     This Quarterly Report on Form 10-Q contains express or implied forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. Forward-looking statements are those that predict or describe future events or trends and that do not relate solely to historical matters. For example, our statements regarding revenue and expense trend expectations in this Quarterly Report under the caption “Management’s Discussion and Analysis of Financial Condition and Results of Operations” are forward-looking statements. The words “believes,” “expects,” “anticipates,” “intends,” “forecasts,” “projects,” “plans,” “estimates,” “anticipates,” or similar expressions may identify forward-looking statements. Readers are cautioned not to place undue reliance on these forward-looking statements, as they involve many risks and uncertainties. Our actual results may differ materially from such statements. Factors that may cause or contribute to such differences include those discussed in this Quarterly Report under the caption “Risk Factors.” Although we believe that the assumptions underlying our forward-looking statements are reasonable, any of the assumptions could prove inaccurate, and, therefore, we cannot assure you that the results contemplated in such forward-looking statements will be realized. The inclusion of such forward-looking information should not be regarded as a representation by us, or any other person, that the future events, plans or expectations contemplated by us will be achieved. Forward-looking statements reflect our current views with respect to future events and financial performance or operations and speak only as of the date of this report. We undertake no obligation to issue any updates or revisions to any forward-looking statements to reflect any change in our expectations with regard thereto or any change in events, conditions, or circumstances on which any such statements are based.

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PART I — FINANCIAL INFORMATION

Item 1. Condensed Consolidated Financial Statements

BACKWEB TECHNOLOGIES LTD.

CONDENSED CONSOLIDATED BALANCE SHEETS

(in thousands)
                 
    September 30,   December 31,
    2004
  2003
    (Unaudited)        
ASSETS
               
Current assets:
               
Cash and cash equivalents
  $ 2,380     $ 4,026  
Short-term investments
    7,729       10,431  
Trade accounts receivable, net
    1,370       2,403  
Other accounts receivable and prepaid expenses
    645       782  
 
   
 
     
 
 
Total current assets
    12,124       17,642  
Deposits
    24       572  
Property and equipment, net
    155       301  
 
   
 
     
 
 
Total assets
  $ 12,303     $ 18,515  
 
   
 
     
 
 
LIABILITIES AND SHAREHOLDERS’ EQUITY
               
Current liabilities:
               
Accounts payable
  $ 237     $ 403  
Accrued liabilities
    2,320       3,813  
Deferred revenue
    849       1,125  
 
   
 
     
 
 
Total current liabilities
    3,406       5,341  
Long-term liabilities
    68       213  
Commitments and contingencies (Note 3)
               
Shareholders’ equity:
               
Ordinary Shares
    151,623       151,496  
Accumulated other comprehensive income
    (18 )     9  
Accumulated deficit
    (142,776 )     (138,544 )
 
   
 
     
 
 
Total shareholders’ equity
    8,829       12,961  
 
   
 
     
 
 
Total liabilities and shareholders’ equity
  $ 12,303     $ 18,515  
 
   
 
     
 
 

Note: The balance sheet at December 31, 2003 has been derived from the audited financial statements at that date

The accompanying notes are an integral part of the condensed consolidated
financial statements

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BACKWEB TECHNOLOGIES LTD.

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(in thousands, except per share data)
                                 
    Three Months Ended
  Nine Months Ended
    September 30, 2004
  September 30, 2003
  September 30, 2004
  September 30, 2003
    (Unaudited)
  (Unaudited)
Revenue:
                               
License
  $ 124     $ 911     $ 1,043     $ 2,379  
Service
    1,057       843       2,923       2,367  
 
   
 
     
 
     
 
     
 
 
Total revenue
    1,181       1,754       3,966       4,746  
Cost of revenue:
                               
License
    12       29       53       102  
Service
    348       239       960       724  
 
   
 
     
 
     
 
     
 
 
Total cost of revenue
    360       268       1,013       826  
 
   
 
     
 
     
 
     
 
 
Gross profit
    821       1,486       2,953       3,920  
Operating expenses:
                               
Research and development
    768       1,181       2,527       3,509  
Sales and marketing
    1,236       1,454       3,273       4,851  
General and administrative
    505       1,297       1,799       3,323  
Restructuring charge / (credit)
    (82 )           (266 )      
 
   
 
     
 
     
 
     
 
 
Total operating expenses
    2,427       3,932       7,334       11,683  
 
   
 
     
 
     
 
     
 
 
Loss from operations
    (1,606 )     (2,446 )     (4,381 )     (7,763 )
 
   
 
     
 
     
 
     
 
 
Interest and other income, net
    69       (44 )     149       27  
Write-down of an equity investment
                      (1,000 )
 
   
 
     
 
     
 
     
 
 
Net loss
  $ (1,537 )   $ (2,490 )   $ (4,232 )   $ (8,736 )
 
   
 
     
 
     
 
     
 
 
Basic and diluted net loss per share
  $ (0.04 )   $ (0.06 )   $ (0.10 )   $ (0.22 )
 
   
 
     
 
     
 
     
 
 
Weighted average number of shares used in computing basic and diluted net loss per share
    40,807       39,985       41,101       39,871  
 
   
 
     
 
     
 
     
 
 

The accompanying notes are an integral part of the condensed consolidated
financial statements.

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BACKWEB TECHNOLOGIES LTD.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(in thousands)
                 
    Nine Months Ended
    September 30,   September 30,
    2004
  2003
    Unaudited
Operating Activities
               
Net loss
  $ (4,232 )   $ (8,736 )
Adjustments to reconcile net loss to net cash used in operating activities:
               
Depreciation
    223       749  
Loss/(Gain) on disposal of assets, net
    (6 )      
Write-down of an equity investment
          1,000  
Changes in operating assets and liabilities:
               
Trade accounts receivable
    1,033       (163 )
Other receivables, prepaid expenses, and other long-term assets
    685       491  
Accounts payable and accrued liabilities
    (1,766 )     (129 )
Deferred revenue
    (313 )     (215 )
 
   
 
     
 
 
Net cash used in operating activities
    (4,376 )     (7,003 )
 
   
 
     
 
 
Investing Activities
               
Disposals / (purchases) of property and equipment
    (71 )     (83 )
Proceeds from sales of short-term investments
    2,702       5,516  
 
   
 
     
 
 
Net cash provided by investing activities
    3,631       5,433  
 
   
 
     
 
 
Financing Activities
               
Proceeds from issuance of ordinary shares, net
    99       301  
 
   
 
     
 
 
Net cash provided by financing activities
    99       301  
 
   
 
     
 
 
Net increase / (decrease) in cash and cash equivalents
    (1,646 )     (1,269 )
Cash and cash equivalents at beginning of the period
    4,026       18,272  
 
   
 
     
 
 
Cash and cash equivalents at end of the period
  $ 2,380     $ 17,003  
 
   
 
     
 
 

The accompanying notes are an integral part of the condensed consolidated
financial statements.

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BACKWEB TECHNOLOGIES LTD.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

1. Organization and Summary of Significant Accounting Policies

     Organization — BackWeb Technologies Ltd. was incorporated under the laws of Israel in August 1995 and commenced operations in November 1995. BackWeb Technologies Ltd., together with its subsidiaries (collectively, “BackWeb” or the “Company”), is a provider of offline Web infrastructure and application-specific software that enable companies to extend the reach of their Web assets to the mobile community of their customers, partners, and employees. The Company’s products address the need of mobile users who are disconnected from a network to access and transact with critical enterprise Web content and applications, such as sales tools, forecast management, contact lists, service repair guides, expense report updates, pricing data, time sheets, collaboration sessions, work orders, and other essential documents and applications. BackWeb sells its products primarily to end users in a variety of industries, including high technology manufacturing, pharmaceuticals, financial services and insurance, telecommunications, entertainment and media, and government, through its direct sales force, resellers, and OEMs.

     Basis of Presentation — The unaudited interim condensed consolidated financial statements include the accounts of BackWeb Technologies Ltd. and its wholly owned subsidiaries. They have been prepared in accordance with U.S. generally accepted accounting principles for interim financial reporting and with the instructions of Form 10-Q and Article 10 of Regulation S-X. All significant intercompany balances and transactions have been eliminated on consolidation. In the opinion of management, the interim condensed consolidated financial statements reflect all adjustments (consisting of normal recurring adjustments) required to fairly state the Company’s financial position, results of operations and cash flows for the periods indicated. The condensed consolidated balance sheet at December 31, 2003 has been derived from the audited consolidated financial statements at that date but does not include all of the information and footnotes required by U.S. generally accepted accounting principles for complete financial statements. The interim condensed consolidated financial statements should be read in conjunction with the notes to the consolidated financial statements included in the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2003. The results of the Company’s operations for the interim periods presented are not necessarily indicative of operating results for the full fiscal year ending December 31, 2004 or any future interim period.

     Revenue Recognition — To date, the Company has derived its revenue from license fees for its products, maintenance, training, and rendering of consulting services. The Company sells its products primarily through its direct sales force, resellers, and OEMs.

     The Company recognizes software license revenue in accordance with Statement of Position 97-2, “Software Revenue Recognition,” as amended (“SOP 97-2”), and SOP 98-9, “Modification of SOP 97-2, Software Revenue Recognition with Respect to Certain Transactions” (“SOP 98-9”). SOP 98-9 requires that revenue be recognized under the “Residual Method” when vendor specific objective evidence (“VSOE”) of fair value exists for all undelivered elements and no VSOE exists for the delivered elements. Under the Residual Method, any discounts in the arrangement are allocated to the delivered elements.

     Revenue from software license agreements is recognized when all of the following criteria are met as set forth in SOP 97-2: (1) persuasive evidence of an arrangement exists; (2) delivery has occurred; (3) the fee is fixed or determinable; and (4) collectibility is probable. The Company does not generally grant a right of return to its customers. When a right of return exists, the Company defers revenue until the right of return expires, at which time revenue is recognized provided that all other revenue recognition criteria have been met. If the fee is not fixed or determinable, revenue is recognized as payments become due from the customer provided that all other revenue recognition criteria have been met.

     As noted above, when contracts contain multiple elements wherein VSOE of fair value exists for all undelivered elements, the Company accounts for the delivered elements in accordance with the Residual Method prescribed by SOP 98-9. Maintenance revenue included in these arrangements is deferred and recognized on a straight-line basis over the term of the maintenance agreement. The VSOE of fair value of the undelivered elements (maintenance, training, and consulting services) is determined based on the price charged for the undelivered element when sold separately.

     The Company licenses its products on a perpetual and on a term basis. The Company recognizes license revenue arising from the sale of perpetual licenses and multi-year term licenses upon delivery. For term licenses with a contract period of less than two years, revenue arising from the sale of such licenses is recognized ratably on a monthly basis.

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     The Company derives revenue primarily from software license fees paid by corporate customers and resellers, and from royalty fees from OEMs earned upon delivery of products. Revenue derived from resellers is not recognized until the software is sold through to the end user. Royalty revenue is recognized when reported to the Company by the OEM after delivery of the applicable products. In addition, the Company has granted the right to use the Company’s products to OEMs and distributors, from which royalty revenue can arise.

     Service revenue is primarily comprised of revenue from standard maintenance agreements, consulting and training fees. Customers licensing products generally purchase the standard annual maintenance agreement for the products. The Company recognizes revenue from maintenance over the contractual period of the maintenance agreement, which is generally one year. Maintenance is available at multiple levels of support and is priced as a percentage of the license revenue. For those agreements where the maintenance and license is quoted as one fee, the Company values the maintenance as an undelivered element at standard rates and defers this over the contractual maintenance period for revenue recognition purposes. The customer may choose to buy a maintenance contract at its option. Consulting services are billed at an agreed upon rate, plus out-of-pocket expenses, and training services are billed on a per session basis. The Company recognizes service revenue from consulting and training when provided to the customer.

     Deferred revenue includes amounts billed to customers or cash received from customers for which revenue has not been recognized.

     Net Loss Per Share — Basic net loss per share is comprised of the weighted average number of Ordinary Shares outstanding during each period. Diluted net loss per share is computed based on the weighted average number of Ordinary Shares outstanding during the period plus potentially dilutive Ordinary Shares considered outstanding during the period in accordance with SFAS No. 128, “Earnings per Share.” The total number of Ordinary Shares subject to outstanding options excluded from the earnings per share calculation because they would be considered anti-dilutive was 6,584,394 and 6,705,762 at September 30, 2004 and 2003, respectively.

     The following table presents the calculation of the basic and diluted net loss per share (in thousands, except per share data):

                                 
    Three Months Ended
  Nine Months Ended
    September 30,   September 30,   September 30,   September 30,
    2004
  2003
  2004
  2003
    Unaudited
  Unaudited
Net loss
  $ (1,537 )   $ (2,490 )   $ (4,232 )   $ (8,736 )
 
   
 
     
 
     
 
     
 
 
Basic and diluted:
                               
Weighted-average shares
    40,807       39,985       41,101       39,871  
Less weighted-average shares subject to forfeiture
                       
 
   
 
     
 
     
 
     
 
 
Weighted average number of shares used in computing basic and diluted net loss per share
    40,807       39,985       41,101       39,871  
 
   
 
     
 
     
 
     
 
 
Basic and diluted net loss per share
  $ (0.04 )   $ (0.06 )   $ (0.10 )   $ (0.22 )
 
   
 
     
 
     
 
     
 
 

Comprehensive Loss — The following table presents the components of comprehensive loss (in thousands):

                                 
    Three Months Ended
  Nine Months Ended
    September 30,   September 30,   September 30,   September 30,
    2004
  2003
  2004
  2003
    Unaudited
  Unaudited
Net loss
  $ (1,537 )   $ (2,490 )   $ (4,232 )   $ (8,736 )
Change in net unrealized gain (loss) on investments
    13             (19 )     (13 )
Change in unrealized gain on forward contracts
                      31  
Total comprehensive loss
  $ (1,524 )   $ (2,490 )   $ (4,251 )   $ 8,718
 
   
 
     
 
     
 
     
 
 

     Stock Compensation — BackWeb has elected to follow Accounting Principles Board Opinion No. 25, “Accounting for Stock Issued to Employees” (“APB 25”), and FASB Interpretation No. 44, “Accounting for Certain Transactions Involving Stock Compensation” (“FIN 44”), in accounting for its employee stock options. Under APB 25, when the exercise price of the Company’s stock options is less than the market price of the underlying Ordinary Shares on the date of grant, compensation expense is recognized.

     Pro forma information regarding the Company’s net loss and net loss per share is required by SFAS 123 and has been determined as if the Company had accounted for its employee stock options under the fair value method prescribed by SFAS 123.

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     The Company calculated the fair market value of each option grant on the date of grant using the Black-Scholes option-pricing model as prescribed by SFAS 123 and the following assumptions:

                 
    Nine Months Ended
    September 30,   September 30,
Stock Options
  2004
  2003
Risk-free interest rates
    3.3 %     2.9 %
Expected lives (in years)
    5       5  
Dividend yield
    0 %     0 %
Expected volatility
    79 %     132 %
                 
    Nine Months Ended
    September 30,   September 30,
Stock Purchase Shares
  2004
  2003
Risk-free interest rates
    3.3 %     2.9 %
Expected lives (in years)
    .5       .5  
Dividend yield
    0 %     0 %
Expected volatility
    79 %     132 %

Pro forma information under SFAS 123 is as follows (in thousands, except per share data):

                                 
    Three Months Ended
  Nine Months Ended
    September 30,   September 30,   September 30,   September 30,
    2004
  2003
  2004
  2003
    Unaudited
  Unaudited
Net loss as reported
  $ (1,537 )   $ (2,490 )   $ (4,231 )   $ (8,736 )
Stock based compensation expense reported in net loss
                       
Stock based compensation expense determined under the fair value method
    (304 )     (382 )     (993 )     (1,694 )
 
   
 
     
 
     
 
     
 
 
Pro forma net loss
  $ (1,841 )   $ (2,872 )   $ (5,224 )   $ (10,430 )
 
   
 
     
 
     
 
     
 
 
Net loss per share:
                               
Basic and diluted – as reported
  $ (0.04 )   $ (0.06 )   $ (0.10 )   $ (0.22 )
 
   
 
     
 
     
 
     
 
 
Basic and diluted – pro forma
  $ (0.05 )   $ (0.07 )   $ (0.13 )   $ (0.26 )
 
   
 
     
 
     
 
     
 
 

Reclassification — Certain prior year amounts have been reclassified to conform to the current period presentation.

Recent Accounting Pronouncements. In March 2004, the FASB issued EITF Issue No. 03-1 (“EITF 03-1”), “The Meaning of Other-Than-Temporary Impairment and Its Application to Certain Investments.” EITF 03-1 includes new guidance for evaluating and recording impairment losses on debt and equity instruments, as well as new disclosure requirements for investments that are deemed to be temporarily impaired. The accounting guidance provided in EITF 03-1 is effective for fiscal years beginning after September 15, 2004, while the disclosure requirements for debt and equity securities accounted for under FASB Statement No. 115, “Accounting for Certain Investments in Debt and Equity Securities” are effective for annual periods ending after December 15, 2003. The Company does not expect the adoption of EITF 03-1 will have a material impact on its financial position, results of operations, or cash flows.

Note 2. Write-Down of Equity Investments

     The Company invested $3.5 million during 2000 and 2001 in certain development companies in Internet-centric businesses in which the Company believed it had a significant strategic interest. However, due to an extended economic slowdown and the significant decline in capital available to, and in the valuation of, the privately funded Internet-centric businesses, the Company believed that a portion of these investments became impaired during 2001 and recorded a charge of $2.5 million to reflect impairment of these assets below their recorded cost to represent what the Company considered to be a fair value.

     In the three months ended March 31, 2003, the Company concluded that the balance of these investments in the amount of $1.0 million was impaired, and the decline in fair value was other-than-temporary. Accordingly, in the three months ended March 31, 2003, the Company recorded a charge of $1.0 million to reflect the impairment to the carrying value of these assets. As of September 30, 2004, there were no remaining amounts on the balance sheet related to these investments.

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Note 3. Contingencies

Litigation

     On November 13, 2001, BackWeb, six of its officers and directors, and various underwriters for BackWeb’s initial public offering were named as defendants in a consolidated action captioned In re BackWeb Technologies Ltd. Initial Public Offering Securities Litigation, Case No. 01-CV-10000, a purported securities class action lawsuit filed in the United States District Court, Southern District of New York. Similar cases have been filed alleging violations of the federal securities laws in the initial public offerings of more than 300 other companies, and these cases have been coordinated for pretrial proceedings as In re Initial Public Offering Securities Litigation, 21 MC 92. A consolidated amended complaint filed in the BackWeb case asserts that the prospectus from our September 8, 1999 initial public offering failed to disclose certain alleged improper actions by the underwriters for the offering, including the receipt of excessive brokerage commissions and agreements with customers regarding aftermarket purchases of shares of our stock. The complaint alleges violations of Sections 11 and 15 of the Securities Act of 1933, Sections 10(b) and 20(a) of the Securities Exchange Act of 1934, and Rule 10b-5 promulgated under the Securities Exchange Act of 1934. On or about July 15, 2002, an omnibus motion to dismiss was filed in the coordinated litigation on behalf of defendants, including BackWeb, on common pleadings issues. In October 2002, the Court dismissed all six individual defendants from the litigation without prejudice, pursuant to a stipulation. On February 19, 2003, the Court denied the motion to dismiss with respect to the claims against BackWeb. No trial date has yet been set.

     A proposal has been made for the settlement and release of claims against the issuer defendants, including BackWeb. The settlement is subject to a number of conditions, including approval of the proposed settling parties and the court. In September 2004, an agreement of settlement was submitted to the court for preliminary approval.

     If the settlement does not occur, and litigation against BackWeb continues, BackWeb believes it has meritorious defenses and intends to defend the case vigorously. However, the results of any litigation are inherently uncertain and can require significant management attention, and BackWeb could be forced to incur substantial expenditures, even if it ultimately prevails. In the event there was an adverse outcome, BackWeb’s business could be harmed. The Company believes any expenditures related to a settlement would be covered under its directors’ and officers’ liability insurance. This insurance carries a deductible of $250,000, of which the Company has satisfied approximately $90,000 through September 30, 2004.

     The Company and certain of its officers are currently parties to various other legal proceedings and may become involved, from time to time, in other legal proceedings in the ordinary course of the Company’s business activities in the future. In the event there were an adverse outcome with respect to any of these proceedings, the Company’s business could be harmed. Thus, the Company cannot provide assurances that these lawsuits will not materially and adversely affect the Company’s business, results of operations or share price.

     From time to time BackWeb is involved in litigation incidental to the conduct of its business. Apart from the litigation described above, BackWeb is not party to any lawsuit or proceeding that, in BackWeb’s opinion, is likely to seriously harm its business.

Significant Risks

     Due to uncertainties in the technology market in particular and the economy in general, the Company has limited visibility to forecast future revenues. While the Company believes there is a market for its products, this lack of revenue visibility exposes the Company to risk should it not be able to adjust its expenditures to mitigate unfavorable trends in its revenue.

Line of Credit

     As of September 30, 2004, the Company had a $1.5 million line of credit with a lender. The amount of borrowings available under the line of credit is based on a formula using accounts receivable. The line of credit has a stated maturity date of May 21, 2005 and provides that the lender may demand payment in full of the entire outstanding balance of the loan at any time. The line of credit is secured by substantially all of the Company’s assets. The line requires that the Company meet certain financial covenants, provides payment penalties for noncompliance and prepayment, limits the amount of other debt the Company can incur, and limits the amount of spending on fixed assets. During the third quarter of 2004, the Company moved the $500,000 deposit related to its lease space in San Jose, California under the line of credit. At September 30, 2004, the Company had unused borrowing capacity of $1.0 million.

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Note 4. Restructuring Liabilities

     On September 30, 2002, the Company announced a restructuring plan, which was implemented in the three months ended December 31, 2002. The restructuring plan included a reduction in workforce, vacating certain facilities, canceling of office service leases and impairment of fixed assets as a result of employee terminations and office consolidation. The Company recorded a charge in 2002 of $4.7 million which consisted of $1.6 million of severance and benefit costs, which included forgiveness of a $221,000 shareholder note receivable to one employee, $2.7 million of facility costs representing early termination penalties, office restoration costs and an accrual of certain lease commitments, $200,000 related to the write-down of fixed assets and $200,000 related to other related restructuring costs. In November 2003, the Company accrued an additional charge of approximately $443,000 due to a change in estimate on its facilities costs, of which approximately $289,000 related to the impairment of lease space in its Canadian subsidiary, $120,000 related to an exchange of warrants to the landlord as part of the final settlement of lease space at its headquarters in San Jose, California and approximately $34,000 consisted of other office lease impairment charges.

     On July 2, 2001, the Company announced a restructuring plan, which was implemented in the three months ended September 30, 2001. The restructuring plan included a reduction in workforce, vacating certain facilities and canceling office service leases as a result of employee terminations and office consolidation. The Company recorded a charge of $2.8 million, which consisted of $1.3 million of severance and benefit costs, $1.4 million of facility costs representing early termination penalties, office restoration costs and an accrual of certain lease commitments related to the closure and consolidation of offices in Europe, Japan and the United States, and $100,000 related to other related restructuring costs.

     During the second quarter of 2004, the Company settled a lease agreement related to its Canadian subsidiary for approximately $187,000. This settlement was more favorable than had been originally accrued for, resulting in a decrease in restructuring expense of approximately $184,000. During the third quarter of 2004, the Company determined that there would be no future cash requirements under the restructuring accrual, and reversed the accrual in full. There was no remaining balance related to restructuring charges remaining at September 30, 2004.

     The following table summarizes the costs and activities related to the 2001 and 2002 restructurings (in thousands):

                         
    Involuntary        
    Terminations
  Facilities and Other
  Total
Total charge — 2001 restructuring
  $ 1,300     $ 1,500     $ 2,800  
Cash payments — 2001 restructuring
    (700 )     (1,300 )     (2,000 )
 
   
 
     
 
     
 
 
Balance at December 31, 2001
    600       200       800  
Cash payments — 2001 restructuring
    (600 )     (200 )     (800 )
Total charge — 2002 restructuring
    1,600       3,100       4,700  
Cash payments — 2002 restructuring
    (1,300 )     (2,000 )     (3,300 )
 
   
 
     
 
     
 
 
Balance at December 31, 2002
    300       1,100       1,400  
Change in estimate — 2002 restructuring
          400       400  
Cash payments — 2002 restructuring
    (300 )     (1,000 )     (1,300 )
 
   
 
     
 
     
 
 
Balance at December 31, 2003
          500       500  
Cash payments — 2002 restructuring
                 
 
   
 
     
 
     
 
 
Balance at March 31, 2004
          500       500  
Change in estimate — 2002 restructuring
          (200 )     (200 )
Cash payments — 2002 restructuring
          (200 )     (200 )
Balance at June 30, 2004
          100       100  
 
   
 
     
 
     
 
 
Change in estimate — 2002 restructuring
          (100 )     (100 )
Cash payments — 2002 restructuring
                 
Balance at September 30, 2004
  $     $     $  
 
   
 
     
 
     
 
 

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Note 5. Segments and Geographic Information

BackWeb operates in one industry segment, the development, marketing and sales of network application software. Operations in Israel include research and development and sales. Operations in North America and Europe include sales and marketing and administration. The following is a summary of operations within geographic areas based on the location of the legal entity making that sale (in thousands):

                                 
    Three Months Ended
  Nine Months Ended
    September 30,   September 30,   September 30,   September 30,
    2004
  2003
  2004
  2003
    Unaudited
  Unaudited
Revenue:
                               
North America
  $ 1,006     $ 1,151     $ 3,130     $ 3,202  
Israel
    28       408       91       760  
Europe
    147       195       744       784  
 
   
 
     
 
     
 
     
 
 
 
  $ 1,181     $ 1,754     $ 3,966     $ 4,746